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15 results for Customer Service Manager in Edmonton, AB

Sales Assistant
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking for a detail-oriented <strong>Sales Assistant</strong> to join their team on a contract basis in Edmonton, Alberta. In this role, you will provide essential support the sales team by managing order processing, coordinating with warehouse and logistics teams, and ensuring accurate, timely communication with internal departments and customers in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Process and verify sales orders against purchase orders and pricing.</li><li>Coordinate with warehouse to confirm availability and resolve discrepancies.</li><li>Monitor backlogs and prioritize urgent orders for timely delivery.</li><li>Communicate with internal sales teams and external customers.</li><li>Collaborate with logistics on product movement across distribution lines.</li><li>Prepare and distribute operational reports.</li><li>Manage spreadsheets and data using Excel (basic formulas).</li><li>Support the team during peak periods and rush orders.</li><li>Provide proactive, adaptable support in a fast-paced, team environment.</li></ul>
  • 2026-02-20T16:43:46Z
Tax Preparer
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking an experienced <strong>Tax Preparer</strong> for a <strong>2-month contract</strong> during peak tax season. This role is ideal for someone detail-oriented who can efficiently manage a high volume of personal tax returns in a collaborative, friendly environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare accurate personal tax returns, including rentals, medical claims, and donations</li><li>Manage 200–300 client files over the contract period</li><li>Use TaxCycle and CaseWare to process and organize documentation</li><li>Support tax compilations and ensure regulatory compliance</li><li>Answer client questions and provide excellent customer service</li></ul><p><br></p>
  • 2026-02-06T19:43:59Z
Financial Reporting Manager
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p><strong>THE ROLE:</strong></p><p>Are you a detail‑driven CPA with a passion for financial reporting, technical accounting, and maintaining the highest standards of accuracy? Our Edmonton-based client is looking for a Financial Reporting Consultant to join and support their team.</p><p><em>What You’ll Do: </em>In this role, you will play a key part in supporting financial reporting and technical accounting activities, including:</p><ul><li>Preparing and reviewing selected notes for the quarterly and annual financial statements</li><li>Monitoring IFRS standard updates</li><li>Collaborating with internal teams and liaising with both internal and external auditors</li><li>Supporting team with preparing quarterly covenant calculations, and cash flow statements</li></ul><p><strong>ABOUT YOU:</strong></p><p>You are a detail‑oriented accounting professional with a strong foundation in financial reporting and an ability to interpret and apply complex accounting standards. You excel in fast‑paced environments, enjoy partnering with both internal and external auditors, and are comfortable juggling multiple reporting priorities. Your communication skills allow you to work effectively across teams, and your analytical mindset helps you identify issues, ask the right questions, and contribute constructive solutions.</p><p><br></p><p><strong>WHAT'S ON OFFER?</strong></p><p>This contract offers the opportunity to step into an established public‑company reporting environment and contribute to high‑impact work during a key reporting period. You’ll collaborate with a knowledgeable team, gain exposure to technical accounting topics, and refine your reporting expertise. A competitive wage is offered, along with an engaging and supportive environment. If you have the experience required and are interested in being considered for this opportunity, please apply now!</p>
  • 2026-02-25T22:38:43Z
Communications Specialist
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p><strong>Role Overview:</strong></p><p>Our Edmonton based client is seeking a Project Coordinator to support their communications team on a fully onsite, 35‑hour work week, 4‑week contract. This role requires strong organizational skills, the ability to manage multiple deadlines, and experience working within communications, digital media, or content‑driven environments. The position is based at their head office and supports a broad range of internal stakeholders.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Lead project planning, coordination, and deadline management for communications requests across the organization.</p><p>• Act as the main point of contact for assigned internal departments throughout project intake, scoping, and prioritization.</p><p>• Develop project schedules, track progress, and ensure deliverables remain on schedule.</p><p>• Coordinate writers, designers, videographers, and digital team members to align messaging, content, and assets.</p><p>• Support the implementation of standardized workflows, processes, and documentation.</p><p>• Prepare clear project briefs and consolidate feedback from stakeholders.</p><p>• Ensure appropriate approvals are completed for all deliverables.</p><p>• Support the evaluation of project outcomes and provide recommendations for improvement.</p><p>• Maintain positive relationships with stakeholders while promoting realistic timelines and expectations.</p>
  • 2026-02-18T17:38:45Z
Instructional Designer
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p><strong>Overview</strong></p><p>Our client is seeking a Training and Adoption Specialist for a 2-year term to support their digital transformation initiatives. This is a fully onsite role based in Edmonton, working closely with the Digital Transformation team.</p><p><br></p><p>This role will design modern training materials, deliver engaging learning experiences, and drive user adoption for Microsoft 365 and AI tools, with a strong emphasis on Microsoft Copilot. Although an internal trainer already exists, this role focuses on expanded adult learning, content creation, and front-facing facilitation.</p><p><br></p><p>Given upcoming provincial initiatives and increased workload leading into the election cycle, this individual will provide long-term continuity. They will contribute to Copilot readiness, corporate application training, LMS content development, and adoption activities in partnership with the OCM Lead.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Training Design and Delivery</strong></p><ul><li>Develop high quality training assets including job aids, step-by-step guides, videos, e-learning modules, microlearning, and process documentation.</li><li>Deliver in-person and virtual training sessions for diverse audiences.</li><li>Lead Copilot-focused training initiatives, including scenario-based use cases, demos, productivity coaching, and role-based learning.</li><li>Build, update, and maintain content within the Docebo LMS to support sustainable learning.</li></ul><p><strong>Content Development and Program Support</strong></p><ul><li>Use tools such as iSpring, Microsoft 365 applications, and multimedia platforms to create engaging, modern learning experiences.</li><li>Assess existing content libraries and determine what needs to be updated, expanded, or newly created.</li><li>Support end-user training requests, onboarding, one-off sessions, and corporate application education.</li></ul><p><strong>Adoption and Change Enablement</strong></p><ul><li>Partner with the OCM Lead to align training approaches with communication, engagement, and adoption activities.</li><li>Support the development of Copilot change programs including training materials, reinforcement strategies, and success metrics.</li><li>Coach and guide change champions to strengthen internal training capability and support departmental engagement.</li><li>Assist during go-live and hypercare periods by supporting users, answering questions, and reinforcing correct usage.</li></ul><p><strong>Stakeholder Engagement</strong></p><ul><li>Work directly with SMEs, project managers, executives, and end users to gather requirements and ensure training materials are accurate and relevant.</li><li>Maintain strong relationships with internal clients and promote a positive learning culture.</li><li>Represent the Digital Transformation team in a front-facing capacity, delivering polished and engaging sessions.</li></ul>
  • 2026-02-27T17:08:44Z
Senior Financial Analyst
  • Acheson, AB
  • onsite
  • Permanent
  • 90000.00 - 100000.00 CAD / Yearly
  • <p>Our client is seeking a driven and analytical <strong>Senior Financial Analyst</strong> to play a key role in delivering meaningful financial insights that influence strategy and operational performance. In this position, you will partner with leaders across the business to interpret financial data, uncover trends, and translate findings into clear, actionable recommendations that support sound decision-making.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>• Deliver deep financial analysis</strong> on monthly results, highlighting key drivers, trends, and variances against budget and forecast.</p><p><strong>• Build and present</strong> high‑impact financial reports and dashboards that equip senior leadership with timely, decision-ready insights.</p><p><strong>• Partner with Operations leaders</strong> to provide financial expertise that strengthens operational planning, performance management, and resource allocation.</p><p><strong>• Develop and enhance</strong> ad‑hoc reports and analytical tools to evaluate customer profitability, pricing strategies, margin opportunities, and operational efficiencies.</p><p><strong>• Lead the budgeting and forecasting cycles,</strong> challenging assumptions, validating inputs, and ensuring accuracy across all business units.</p><p><strong>• Maintain the integrity of financial data</strong> through complex balance sheet reconciliations and rigorous review of financial records.</p><p><strong>• Support compliance and internal control standards,</strong> ensuring reporting accuracy and alignment with policies and accounting requirements.</p><p><strong>• Champion continuous improvement</strong> by streamlining reporting processes, identifying automation opportunities, and contributing to successful year‑end audit activities.</p><p><strong>• Integrate and analyze data</strong> from multiple sources to produce clear insights, trend analyses, and recommendations that enhance business performance.</p><p><br></p>
  • 2026-02-25T23:48:42Z
Senior Financial Analyst
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p><strong>THE ROLE:</strong></p><p>Do you have experience working in the Public Sector and have a strong accounting background? If so, we have a great 3-month contract for you! Our public sector client is looking for the support of a Financial Consultant to take on some additional workload as year-end approaches. Duties in the role will include: financial reporting, review of working papers and work with grant reporting. In addition, they are also needing some process and policy work done.</p><p><strong>ABOUT YOU:</strong></p><p>You bring a solid accounting foundation, strong public‑sector experience, and the ability to manage multiple priorities with professionalism and clarity. You enjoy financial reporting work, are comfortable reviewing working papers, and have experience supporting grant reporting requirements. You communicate well, collaborate effectively, and adapt easily in environments where priorities shift quickly. You are also someone who contributes positively to team culture—open‑minded, flexible, communicative, and able to work with a diverse group in a no‑drama, results‑oriented environment.</p><p><strong>WHAT'S ON OFFER?</strong></p><p>This 3‑month contract offers the opportunity to support meaningful public‑sector work during a high‑demand period. You’ll contribute to year‑end reporting, grant documentation, and process improvements while working with a supportive team. A competitive wage is offered for this assignment, along with exposure to valuable public‑sector experience and modern finance systems. If you're ready to make a tangible difference, we invite you to submit your application online today and be a part of our client's vibrant team.</p>
  • 2026-02-20T20:53:45Z
Senior Accountant
  • Edmonton, AB
  • remote
  • Temporary
  • - CAD / Hourly
  • <p><strong>THE ROLE:</strong></p><p>Looking to make an immediate impact in a high‑performing finance team? Our Edmonton based client is hiring a Senior Accountant for a contract role supporting critical reporting cycles and project initiatives.</p><p> <em>What You’ll Own:</em></p><ul><li> Month‑End Close: Drive timely, accurate close processes and account reconciliations</li><li>IFRS Reporting: Prepare financial statements and disclosures in alignment with IFRS requirements</li><li> System Implementation Support: Perform various duties to support finance department</li><li> Ad Hoc Reporting: Deliver insights and analysis to inform leadership decisions during a peak reporting period</li></ul><p><strong>ABOUT YOU:</strong></p><p>You are a hands‑on, technically strong accounting professional who thrives in a fast‑paced environment. You’re adaptable, detail‑oriented, and able to shift seamlessly between operational tasks and higher‑level reporting. You excel at communicating with both finance and non‑finance stakeholders and can adjust your approach based on the audience. You are tech‑savvy, capable of learning new tools quickly, and comfortable owning your work with minimal supervision.</p><p>You can identify trends, ask the right questions, and come forward with practical solutions. Whether partnering with IT, operations, or other teams, you bring a positive attitude, curiosity, and professionalism.</p><p><br></p><p><strong>WHAT'S ON OFFER?</strong></p><p>This contract provides an opportunity to step into a dynamic environment where no two days are the same. You’ll work with a strong, collaborative team, contribute to meaningful projects, and build experience across reporting, systems, and operational accounting. A competitive wage is offered, along with exposure to both project work and daily finance operations. If you’re ready to take your career to the next level, apply today!</p>
  • 2026-02-23T23:23:41Z
Human Resources (HR) Manager
  • Enoch, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking for an experienced <strong>Human Resources Manager</strong> to join their team on a long-term contract basis in Enoch, Alberta. In this role, you will mentor staff, strengthen communication, and support operational excellence. A strong understanding of First Nations culture and a consultative HR leadership approach are essential.</p><p><strong>Responsibilities:</strong></p><ul><li>Mentor and train management and staff on HR processes and best practices.</li><li>Enhance recruitment strategies to align with labour standards and organizational needs.</li><li>Support the HR team by identifying gaps and recommending effective solutions.</li><li>Promote clear communication and collaboration across teams.</li><li>Educate staff on HR policies, procedures, contracts, benefits, and compliance requirements.</li><li>Foster a respectful, culturally supportive environment that reflects First Nations values.</li><li>Partner with senior leaders and frontline staff to address HR matters and drive performance.</li></ul>
  • 2026-02-27T22:54:05Z
Network Engineer
  • Edmonton, AB
  • onsite
  • Permanent
  • 100000.00 - 115000.00 CAD / Yearly
  • <p><strong>THE ROLE:</strong></p><p>We’re looking for a seasoned Network Engineer to support the stability, performance, and security of enterprise network, voice, and collaboration environments for our Edmonton area client. In this role, you’ll design and enhance modern network and unified communications solutions for a highly distributed workforce while serving as a technical advisor for new technologies and enterprise initiatives.</p><p><em>Key Responsibilities:</em></p><ul><li>Design and deploy secure, scalable network solutions in partnership with architects and business stakeholders</li><li>Lead the administration and optimization of LAN/WAN environments (wired and wireless)</li><li>Configure routers, switches, wireless controllers, access points, and edge security technologies</li><li>Support Cisco platforms including Catalyst Center, ISE, and related tools</li><li>Assess and improve network performance, compliance, and operational efficiency</li><li>Develop network roadmaps and provide guidance on future technology adoption</li><li>Ensure network designs align with security standards and compliance frameworks</li><li>Collaborate with cloud and managed service partners on connectivity, monitoring, and troubleshooting</li><li>Contribute to projects involving unified communications, cloud networking, security tools, and emerging technologies</li></ul><p><strong>WHY THIS ROLE:</strong></p><p>This role offers the opportunity to influence the direction of enterprise networking while working with advanced Cisco technologies and modern architecture patterns. You’ll join a collaborative team, contribute to high‑visibility initiatives, and help shape long‑term infrastructure strategy. Competitive compensation, strong benefits, and meaningful technical ownership make this a great time to apply if you’re looking to elevate your career. Don’t delay – apply now!</p>
  • 2026-02-19T23:38:43Z
Accounts Payable Administrator
  • Edmonton, AB
  • onsite
  • Permanent
  • 60000.00 - 65000.00 CAD / Yearly
  • <p>We are looking for a detail-oriented Accounts Payable Administrator to join our client in Edmonton, Alberta. In this role, you will oversee the full accounts payable cycle, ensuring accurate and timely processing of invoices and payments. This is an excellent opportunity for someone with strong organizational skills and a background in construction or contracting to contribute to a dynamic and fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage the complete accounts payable process, including entering, coding, and performing three-way matching for invoices.</p><p>• Process subcontractor progress billings, invoices, and holdback releases.</p><p>• Subcontract administration including issuing and tracking subcontracts (CCA-1).</p><p>• Ensure proper submission of documentation required for invoicing, including statutory declarations, WCB clearance letters and insurance documentation etc</p><p>• Accurately code purchase orders and reconcile them with job-specific costs.</p><p>• Collaborate with project managers and foremen to verify cost codes and resolve any discrepancies.</p><p>• Route invoices for approval and ensure all supporting documentation is properly maintained.</p><p>• Cross-check invoices against contracts or agreements to ensure pricing accuracy.</p><p>• Conduct mid-month and end-of-month cheque runs, ensuring timely payments to vendors and contractors.</p><p>• Process contractor progress invoices while maintaining accurate costing and tracking.</p><p>• Maintain organized records of transactions and support month-end closings and audits as needed.</p><p>• Assist in the preparation of provincial sales tax reporting.</p>
  • 2026-02-20T19:34:04Z
Senior Auditor
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p><strong>THE ROLE:</strong></p><p>Calling all Senior External Audit Consultants! Our Edmonton based client is looking for support with 4 audits running over a 2-month period.</p><p><em>As the Senior Auditor your responsibilities will include:</em></p><ul><li>Working with audit teams to perform controls-based financial statement audits</li><li>Using your experience with CAS and understanding of applicable accounting standards such as IFRS, PSAS and pension accounting.</li><li>Working independently and in a team setting to complete your work on the files</li></ul><p><strong>ABOUT YOU:</strong></p><p>You are a seasoned professional with over 3+ years of experience in External Audit, specializing in controls-based financial statement audits. Your expertise lies in working closely with audit teams to ensure meticulous examination and compliance with applicable accounting standards, including IFRS, PSAS, and pension accounting. You bring a wealth of knowledge in CAS (Canadian Auditing Standards) to the table, with a strong ability to navigate complex financial landscapes with ease. With a proven track record of working both independently and collaboratively, you excel in delivering high-quality work within tight deadlines.</p><p><br></p><p><strong>WHAT'S ON OFFER?</strong></p><p>Join our client's team as an Auditor, earn a competitive wage, while gaining professional development and growth opportunities. The opportunity to work with a well-known company, being part of a collaborative and innovative team. Please submit your details online today!</p>
  • 2026-02-10T00:18:41Z
Property Administrator
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking for a dedicated <strong>Property Administrator</strong> to join their team on a contract basis in Edmonton, Alberta. This role supports reception and leasing administration for a fast-paced property management company and is ideal for someone with experience in leasing or administrative roles.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide front desk and reception support, handling maintenance and janitorial requests.</li><li>Manage mail, couriers, purchase orders, petty cash, and security deposits.</li><li>Coordinate tenant move-ins, access programming, and intercom setup.</li><li>Support leasing administration, apartment showings, and tenant onboarding.</li><li>Organize tenant engagement events and activities.</li><li>Collect rent cheques and maintain accurate records.</li><li>Use property management software (e.g., Yardi Breeze, Rent Café).</li></ul>
  • 2026-02-10T21:43:37Z
Applications Architect
  • Sherwood Park, AB
  • onsite
  • Permanent
  • 150000.00 - 180000.00 CAD / Yearly
  • Solution Architect Position Summary Our client is seeking a experienced Solution Architect to serve as a strategic link between business objectives and technical execution. This role is responsible for defining scalable, secure, enterprise-level solution designs, modernizing legacy platforms, and guiding technology evolution across the organization. The Solution Architect identifies opportunities for innovation, ensures alignment with modern technology practices, and supports the transition toward a future state architecture. Essential Responsibilities • Design, document, and deliver complex enterprise solutions that align with the organization’s technology strategy. • Apply knowledge of regulations relevant to operating within a highly regulated industry to support compliant and configurable solution design. • Lead modernization and cloud migration initiatives, including lift and shift, re-platforming, and refactoring from on-premises to cloud or hybrid environments. • Architect resilient and scalable systems using Disaster Recovery and High Availability best practices. • Apply enterprise architecture frameworks such as TOGAF or Zachman to support governance, structure, and decision models. • Provide architectural leadership across presentation, integration, and backend layers, ensuring reusability and extensibility. • Define and maintain technology roadmaps, guiding the evolution from legacy systems to modern platforms. • Evaluate and leverage emerging technologies, including artificial intelligence, to enhance software development practices and delivery quality. • Ensure solutions meet expectations for maintainability, operational efficiency, security, quality, and performance. • Collaborate with development teams, product leaders, infrastructure groups, and stakeholders to deliver successful solutions. • Provide occasional after-hours support during critical releases, incidents, or system updates. • Perform additional duties as required. Core Competencies • Conscientious, reliable, and thorough in completing work. • Strong attention to detail and accuracy. • Open to new ideas and receptive to constructive feedback. • Effective written and verbal communication skills. • Demonstrates confidentiality and follows organizational policies. • Self-directed, motivated, and efficient in achieving goals. • Uses sound judgement to make informed decisions. • Proactively identifies improvements and opportunities. • Contributes to effective team collaboration. • Demonstrates alignment with organizational values.
  • 2026-02-14T00:13:43Z
Accounts Payable Specialist
  • Edmonton, AB
  • onsite
  • Permanent
  • 55000.00 - 60000.00 CAD / Yearly
  • <p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in Edmonton, Alberta. In this role, you will play a vital part in ensuring accurate invoice processing, expense validation, and payment preparation while adhering to company policies and standards. This position offers an excellent opportunity for individuals with strong organizational skills and a commitment to maintaining financial accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices and perform thorough three-way matching with purchase orders and packing slips or service tickets.</p><p>• Verify quantities, pricing, approvals, and job or project allocations before posting invoices.</p><p>• Maintain accurate documentation to support audit trails and escalate discrepancies promptly.</p><p>• Review employee expense claims to ensure compliance with company policies, including verifying receipts, business purposes, proper coding, and eligibility.</p><p>• Identify and flag non-allowable items, duplicate submissions, and discrepancies in expense claims.</p><p>• Track incomplete or outstanding expense reports and ensure all claims undergo rigorous validation.</p><p>• Prepare weekly vendor payments and employee reimbursements while adhering to approval protocols.</p><p>• Monitor aging invoices and vendor terms to maintain timely payments and resolve anomalies.</p><p>• Reconcile autopay invoices and identify unusual patterns in spending.</p><p>• Maintain consistent accuracy and efficiency throughout all accounts payable processes.</p>
  • 2026-02-25T22:43:42Z