1 result for Customer Service Manager in Edmonton, AB
Customer Service Representative
- Edmonton, AB
- onsite
- Temporary
-
0 - 0 CAD / Yearly
- <p>Our client is looking for a dedicated <strong>Customer Service Representative</strong> to join their team in Edmonton, Alberta. This position offers an opportunity to provide meaningful client support while managing a variety of inquiries, applications, and administrative processes. The ideal candidate is a detail-oriented and service-focused professional who communicates clearly, manages high volumes of inquiries effectively, maintains accurate records, and guides clients through processes with care and professionalism.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to calls, emails, and inquiries from members, applicants, and external contacts.</li><li>Assess and resolve routine requests, escalating complex issues as needed.</li><li>Assist clients with online applications, forms, and service processes.</li><li>Review documents for accuracy, completeness, and compliance with guidelines.</li><li>Maintain accurate client, membership, and service records in internal systems.</li><li>Prepare correspondence, service documents, and basic reports.</li><li>Monitor intake queues, track outstanding items, and flag urgent concerns.</li><li>Coordinate appointments and follow-up communications.</li><li>Support service improvements and participate in training and team discussions.</li></ul>
- 2026-09-08T00:00:00Z
