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14 results for Customer Service Manager in Edmonton, AB

Senior IT Engineer
  • Edmonton, AB
  • onsite
  • Permanent
  • 90000.00 - 120000.00 CAD / Yearly
  • <p><strong>THE ROLE:</strong> </p><p>Robert half is recruiting now for a Senior IT Engineer to join a growing technical team and take a lead role in delivering high‑quality infrastructure solutions. This position blends project execution with advanced escalation support, and offers the opportunity to work across both on‑premises and cloud environments.</p><p><em>Key Responsibilities:</em></p><ul><li>Design, deploy, and document server and network infrastructure</li><li>Install and maintain servers, network devices, and endpoint workstations</li><li>Serve as an escalation point for junior team members</li><li>Monitor systems, maintain key applications, and perform infrastructure assessments</li><li>Support Exchange migrations, network edge configurations, and cloud-based solutions</li><li>Ensure compliance with established procedures, standards, and best practices</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>Join a collaborative IT team where your expertise will make a direct impact on service quality and technical growth. This role offers a blend of hands‑on engineering work, project delivery, and the chance to progress toward technical leadership. You can expect a competitive salary, strong benefits package, and ongoing opportunities for professional development and certification growth.</p>
  • 2026-01-21T18:39:05Z
Administrative Assistant
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking an organized and detail-oriented <strong>Administrative Assistant</strong> to join their team on a contract basis in Edmonton, Alberta. This position provides essential support to daily operations and communications, offering an opportunity to develop administrative skills.</p><p><strong>Responsibilities:</strong></p><ul><li>Managing inbound and outbound calls, emails, and follow-ups.</li><li>Performing accurate data entry and maintaining records.</li><li>Scheduling and coordinating meetings, appointments, and events.</li><li>Using Microsoft Office (Excel, Word, Outlook, PowerPoint) to prepare documents and presentations.</li><li>Providing excellent customer service to internal and external stakeholders.</li><li>Supporting daily office operations, supplies, and administrative tasks.</li><li>Assisting with reports, documentation, and team collaboration.</li></ul>
  • 2026-01-19T21:58:47Z
Enterprise Support Analyst
  • Edmonton, AB
  • onsite
  • Permanent
  • 70000.00 - 84000.00 CAD / Yearly
  • <p><strong>THE ROLE: </strong></p><p>Robert Half is currently recruiting for an Enterprise Support Analyst for our Edmonton Client. As the successful candidate you’ll play a key role in managing and optimizing the organization’s application ecosystem. Your focus will be on ensuring seamless integration of applications and data, driving automation, and supporting enterprise systems. </p><p><em>Responsibilities include:</em></p><ul><li>Designing and implementing small-scale applications, integrations, and automated workflows</li><li>Connecting enterprise platforms (ERP, CRM, HCM) with other systems using APIs, SDKs, and webhooks</li><li>Leading technical reviews to maintain scalability and performance</li><li>Driving AI and automation initiatives to enhance efficiency</li><li>Managing databases and data integration solutions (SQL Server, Azure SQL, Azure Storage)</li><li>Maintaining websites and related infrastructure (DNS, SSL, domain registrations)</li><li>Developing scripts for data automation and synchronization (PowerShell, Python, C#, .NET)</li><li>Improving Microsoft 365 services and leveraging new features for productivity</li><li>Providing detailed performance reports to IT leadership</li><li>Building strong partnerships with stakeholders to deliver effective solutions</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an opportunity to join a forward-thinking IT team where innovation and automation are at the forefront. You’ll have the chance to lead impactful projects, work with cutting-edge technologies, and influence strategic decisions. Competitive salary, comprehensive benefits, and professional growth opportunities make this role an excellent next step for your career. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
  • 2026-01-06T18:44:02Z
Financial Analyst
  • Acheson, AB
  • onsite
  • Permanent
  • 90000.00 - 110000.00 CAD / Yearly
  • <p>We are assisting a client to hire a Senior Financial Analyst to join their team here in the Edmonton region. In this role, you will provide critical financial insights and support to the sales team, streamline financing solutions, and maintain system effectiveness. This position offers an exciting opportunity to collaborate with sales teams, customers, and financial institutions while contributing to the development of tools and processes that drive business success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver Insightful Financial Reporting<strong>:</strong> Prepare comprehensive monthly reports analyzing sales performance, budget variances, and forecast accuracy to support strategic decision-making.</li><li>Support Sales Forecasting & Collections: Partner with sales teams to provide accurate sales forecasts and assist in managing accounts receivable collections.</li><li>Drive Financing Initiatives: Lead the coordination of financing applications, contract development, and presentation materials to enhance sales enablement and customer financing options.</li><li>Optimize Sales Tools & Training: Ensure internal sales tools are fully functional and user-friendly; deliver training sessions and develop user guides to maximize adoption and efficiency.</li><li>Present Strategic Sales Insights<strong>:</strong> Develop and present quarterly sales KPI dashboards and forecasting updates to senior leadership and sales management.</li><li>Ensure Accurate Revenue Recognition: Oversee revenue recognition, including the review of quotes and cost analysis worksheets.</li><li>Collaborate with Financial Partners<strong>:</strong> Work closely with financial institutions to identify and implement competitive financing solutions tailored to customer needs.</li><li>Provide Financial Advisory to Sales: Respond to inquiries from the sales team regarding foreign exchange, interest rates, and financing policies, ensuring clarity and compliance.</li><li>Manage Contractual Agreements: Draft and revise rental and financing contracts, including rent-to-own agreements and other customized financial arrangements.</li><li>Educate on Financing Programs: Conduct informative sessions for sales representatives on available financing and leasing programs to enhance customer engagement and deal structuring.</li></ul><p><br></p>
  • 2026-01-16T15:08:49Z
HR Business Partner
  • St. Albert, AB
  • onsite
  • Permanent
  • 72000.00 - 98530.00 CAD / Yearly
  • <p>Are you a strategic HR leader with a passion for people, culture, and organizational success? Do you thrive in a fast-paced environment where collaboration, employee relations, and leadership development are essential? If so, this could be the role for you!</p><p><br></p><p>Our valued client is expanding their HR team and is seeking an experienced <strong>HR Business Partner </strong>to help shape and support our people strategies across their organization. In this role, you’ll work closely with leaders, influence meaningful organizational outcomes, and contribute to a culture rooted in integrity, respect, and continuous improvement.</p><p><br></p><p>As an HR Business Partner, you’ll report to the Manager, HR Business Partnerships and serve as a trusted advisor to your assigned portfolio. You will be the first point of contact for employees and leaders, providing strategic and operational human resources support.</p><p>Your key responsibilities include:</p><p><br></p><ul><li>Partner with leaders to provide expert guidance on employee and labour relations, organizational design, and workforce planning.</li><li>Develop and deliver HR solutions aligned to strategic goals.</li><li>Lead and support initiatives related to performance management, leadership development, and recruitment strategies.</li><li>Collaborate with union partners and provide advice rooted in fairness and compliance.</li><li>Conduct investigations and help foster positive workplace relationships.</li><li>Support change initiatives and drive strategies that strengthen culture and employee engagement.</li></ul><p>This is a permanent, full-time role that offers a hybrid work schedule. In addition to a competitive base salary, a generous benefits package and pension program are offered. Apply today</p>
  • 2026-01-07T19:14:18Z
Assistant Controller
  • Edmonton, AB
  • onsite
  • Permanent
  • 105000.00 - 115000.00 CAD / Yearly
  • <p>Our client, a leader in real estate investment and asset management, is seeking an experienced Assistant Controller to join their finance team. Reporting directly to the Director of Finance, this professional will play a key role in supporting accounting operations, financial reporting, and process enhancements. This is a prime opportunity for an accounting professional ready to advance within a high-performing, collaborative organization. This position is based in Edmonton, Alberta.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Support the Director of Finance with daily accounting operations, including preparing and reviewing financial statements, budgets, and forecasts.</li><li>Supervise 5 Property Accountants, review of their work and daily on the job coaching and mentorship</li><li>Manage general ledger activities, account reconciliations, and month-end/year-end close processes.</li><li>Ensure accuracy and compliance with GAAP, internal controls, and regulatory requirements relevant to real estate investments and asset management.</li><li>Collaborate with asset management, operations, and external auditors to facilitate transparent and timely financial reporting.</li><li>Oversee accounts payable and receivable processes, allocate expenses, and support treasury operations.</li><li>Monitor cash flow, assist with capital activity tracking, and support investment accounting within multiple real estate entities.</li><li>Participate in the development and implementation of policies and procedures to enhance financial processes and control efficiency.</li><li>Assist in tax planning and compliance activities as required.</li><li>Lead and contribute to special projects and ad hoc financial analysis as needed by the Director of Finance and executive leadership.</li></ul>
  • 2026-01-14T18:53:43Z
Intermediate Accountant
  • Edmonton, AB
  • onsite
  • Permanent
  • 75000.00 - 85000.00 CAD / Yearly
  • <p>Robert Half has partnered up with a leader in the engineering & construction industry to source an Intermediate Accountant. This role involves full-cycle accounting responsibilities and supporting various financial processes to ensure accuracy and compliance. You will work closely with internal teams and external auditors while contributing to month-end and year-end activities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Perform bank reconciliations and manage cash transactions.</li><li>Prepare and reconcile GST and PST submissions.</li><li>Assist with regulatory reporting requirements, including CRA programs and municipal/provincial filings.</li><li>Reconcile general ledger accounts (e.g., intercompany, accounts receivable, prepaid expenses, fixed assets, accruals).</li><li>Enter and post journal entries accurately.</li><li>Support external audits by providing documentation and responding to inquiries.</li><li>Process accounts receivable transactions and maintain customer records in Oracle NetSuite.</li><li>Assist with month-end reconciliations and prepare related journal entries.</li><li>Provide backup support for accounts payable as needed.</li><li>Maintain fixed asset schedules and update related entries.</li><li>Organize and maintain electronic filing systems for accounting records.</li><li>Become proficient in Oracle NetSuite and other financial tools.</li><li>Perform additional duties as assigned.</li></ul>
  • 2026-01-05T19:08:59Z
Financial Project Manager
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p><strong>THE ROLE:</strong></p><p>Our Edmonton based client is looking for a skilled Financial Project Accountant to support setting up and providing end‑to‑end project reporting, controls, and financial governance for a major initiative. This role is ideal for someone who can bridge finance, IT, and business operations—and guide stakeholders confidently from project planning through to completion.</p><p><em>Key Responsibilities:</em></p><ul><li>Partner closely with the project teams—understanding project structures, requirements, and delivery cycles</li><li>Produce accurate IFRS‑compliant project reporting, including capital vs. operating treatment, project forecasting, and status reporting</li><li>Document clear, effective processes and controls, and translate them into guidance stakeholders can easily understand and follow</li><li>Support the full project lifecycle (“cradle to grave”): budgeting, tracking, reporting, governance, and close‑out</li><li>Act as a confident communicator who can influence stakeholders and drive alignment across teams</li></ul><p><strong>ABOUT YOU:</strong></p><p>You’re a detail‑oriented and forward‑thinking project finance professional who understands how large initiatives operate. You excel at bringing structure to ambiguity, establishing strong processes, and translating financial requirements into clear guidance for diverse teams. You communicate with confidence, influence decision‑makers effectively, and maintain a governance‑focused mindset throughout the project lifecycle.</p><p><br></p><p><strong>WHAT'S ON OFFER?</strong></p><p>A high‑impact opportunity to contribute to a major organizational initiative where your financial expertise and project oversight will be central to its success. You’ll work closely with committed stakeholders and help shape project processes from the ground up. A competitive wage and contract structure will be offered, aligned with the experience and value you bring to this role. Apply now if you’re ready for a meaningful project‑focused opportunity!</p>
  • 2026-01-16T22:43:38Z
Process Improvement/Re-Engineering Analyst
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p><strong>THE ROLE:</strong></p><p>We have Consulting opportunity for Financial & Organizational Policy Development that can start immediately! If you are a skilled consultant with a strong background in organizational and financial policy development, and process mapping this could be for you.</p><p>We are looking for a consultant who can support work in three core areas:</p><ul><li><em>Financial policy and process review:</em> Review existing financial practices, controls, and workflows. Support development of improved financial procedures and documentation</li><li><em>Organizational Policy Review & Development:</em> Review current organizational and departmental policies for clarity, alignment, and compliance. Draft new policies or update existing ones to reflect operational needs and industry standards. Work with leadership and subject‑matter experts to ensure policies are practical, sustainable, and easy to operationalize</li><li><em>Process Mapping (Financial & Operational):</em> Map current-state financial and operational processes</li></ul><p><strong>ABOUT YOU:</strong></p><p>With experience as a Process Improvement/Re-Engineering Analyst or a similar role under your belt, you possess the ability to review, understand and recommend upgrades to current processes and systems, ensuring that all elements align to yield the most efficient outcomes. Internal controls and processes are your strong suit and you're known for your keen attention to detail and precision. You are a strong collaborator and have a constant eye toward process improvement, only further heightening the value you provide. Ready to put your technical and strategic capabilities to the test, you are all set to become an indispensable part of our team.</p><p><br></p><p><strong>WHAT'S ON OFFER?</strong></p><p>Join our client’s dynamic and forward-thinking workplace, where professional growth is not just encouraged but celebrated. In addition to a competitive wage, this role offers you a unique chance to delve into the intricate operations of the business. You'll gain invaluable insights through hands-on experiences and cross-functional collaborations that will elevate your skill set. If you're ready to make a tangible difference, we invite you to submit your application online today and be a part of our client's vision for optimized processes.</p>
  • 2026-01-19T23:48:38Z
Network Engineer
  • Edmonton, AB
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • <p>We’re seeking an experienced Network Engineer to join our client’s IT team. In this role, you’ll manage the full lifecycle of network and infrastructure operations—designing, implementing, and maintaining secure, reliable systems across on-premises and cloud environments.</p><p><em>Key Responsibilities:</em></p><ul><li>Design, implement, and maintain enterprise network infrastructure (switches, wireless, access control)</li><li>Monitor network performance and ensure system integrity and security</li><li>Manage upgrades, patches, and disaster recovery planning</li><li>Administer Microsoft 365, Azure services, and Windows Server technologies</li><li>Support VoIP systems, collaboration tools, and digital recording infrastructure</li><li>Detect and remediate security incidents; develop proactive threat prevention strategies</li><li>Document configurations and automate processes where possible</li></ul><p><strong>Why This Role</strong></p><p>This is an opportunity to work in a complex, multi-site environment where your expertise directly impacts secure and efficient technology operations. Our client values innovation, collaboration, and professional growth. What’s in it for you? Competitive salary, comprehensive benefits, and the chance to work with advanced technologies in a dynamic setting.</p>
  • 2026-01-09T15:14:05Z
Accountant
  • Enoch, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is looking for a skilled <strong>Accountant </strong>to join their team in Enoch, Alberta on a long-term contract. This role is ideal for a detail-oriented professional with strong accounting experience who can support high-volume transactions, reconciliations, and month-end reporting. </p><p><strong>Responsibilities:</strong></p><ul><li>Manage accounts payable and receivable, including invoice processing, reconciliations, billing, cash applications, and aging follow-ups.</li><li>Reconcile payments at the line-item level and perform detailed variance analysis.</li><li>Prepare journal entries, balance sheet reconciliations, KPI reports, and month-end reporting.</li><li>Support budgeting activities and month-end close processes.</li><li>Analyze financial data using advanced Excel functions (pivot tables, VLOOKUPs).</li><li>Collaborate with senior accountants to ensure accurate, timely reporting.</li><li>Assist with process improvements and ensure compliance with accounting standards.</li></ul>
  • 2026-01-19T17:33:59Z
Payroll Specialist
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client in Edmonton is seeking an experienced <strong>Payroll Specialist</strong> to manage complex payroll and benefits for a unionized workforce. This long-term contract role offers a collaborative environment and involvement in payroll system and process improvements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accurate, compliant payroll for unionized employees.</li><li>Administer pensions and group benefits.</li><li>Respond to payroll and benefits inquiries.</li><li>Prepare T4s and support payroll provider transitions.</li><li>Produce payroll, pension, and benefits reports using Excel.</li><li>Address union-related payroll issues and grievances.</li><li>Maintain accurate payroll records and support system improvements.</li><li>Use payroll systems such as Ceridian, ADP Workforce Now, and Dayforce.</li></ul>
  • 2026-01-19T18:58:38Z
Intermediate Accountant
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking an experienced <strong>Intermediate Accountant</strong> to join their team for a contract role in <strong>Edmonton, Alberta</strong>. This position involves a broad range of accounting responsibilities within a collaborative and dynamic team environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage full-cycle AP and AR, including three-way matching, invoicing, and collections support.</li><li>Monitor aging reports and follow up on outstanding balances.</li><li>Process bi-weekly payroll for unionized hourly employees.</li><li>Reconcile accounts and prepare financial reports and audit documentation.</li><li>Review employee expense reports for accuracy and compliance.</li><li>Analyze data using advanced Excel tools (pivot tables, macros).</li><li>Learn and work with in-house accounting systems; training provided.</li></ul>
  • 2026-01-05T23:28:41Z
Staff Accountant
  • Spruce Grove, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking a detail-oriented <strong>Staff Accountant</strong> to join their team in Spruce Grove, Alberta on a long-term contract. This role supports key accounting functions, including personal tax preparation and year-end reporting. The ideal candidate brings a positive attitude, strong communication skills, and a willingness to assist across accounting tasks.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and file personal tax returns.</li><li>Manage full-cycle accounting (AP, AR, bank reconciliations).</li><li>Assist with T4/T5 preparation and year-end reporting.</li><li>Maintain general ledger and post journal entries.</li><li>Support month-end close and financial compilations.</li><li>Use CaseWare, QuickBooks, and Sage effectively.</li><li>Collaborate with clients during tax season.</li><li>Contribute to a supportive, team-oriented office environment.</li></ul>
  • 2026-01-21T18:19:20Z