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1 result for Customer Service Manager in Edmonton, AB
- Edmonton, AB
- onsite
- Temporary
- 0 - 0 CAD / Yearly
- <p>Our client is looking for a dedicated <strong>Customer Service Representative</strong> to join their team in Edmonton, Alberta. This role supports customers by managing inquiries, providing administrative assistance, and ensuring timely, accurate, and professional service. The ideal candidate is organized, detail-oriented, and customer-focused, with strong communication skills and the ability to manage high volumes of requests in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and written correspondence, providing timely, accurate, and professional service.</li><li>Resolve routine issues, escalate complex concerns, and follow up to ensure timely resolution.</li><li>Assist customers with registrations, account updates, renewals, and general service requests.</li><li>Review forms and supporting documents for completeness and accuracy.</li><li>Maintain accurate records through data entry and database updates.</li><li>Prepare and format correspondence, reports, and administrative documents.</li><li>Coordinate appointments and manage follow-up communications.</li><li>Monitor service requests, identify recurring issues, and escalate urgent matters.</li><li>Support continuous service improvement and participate in team meetings and training to stay updated on procedures and policies.</li></ul>
- 2026-10-29T00:00:00Z