<p><strong>THE ROLE:</strong></p><p>Robert Half is seeking a hands-on IT Specialist who thrives in both field and office environments. In this operational role, you’ll be the primary technical contact for multiple northern sites, supporting end users, infrastructure, and IT projects that keep field operations running efficiently and securely.</p><p><em>Key Responsibilities:</em></p><ul><li>Deliver in-person and remote technical support for desktops, mobile devices, and end users</li><li>Configure laptops, handheld devices, and related equipment—including onboarding and offboarding tasks</li><li>Manage user accounts and devices across Active Directory, Azure/Entra, Intune, and Office 365</li><li>Resolve network, VPN, and general infrastructure issues</li><li>Partner with internal teams and external vendors to support site upgrades and IT initiatives</li><li>Take on a variety of IT tasks and contribute to ongoing operational and project-based work</li></ul><p><strong>WHY THIS ROLE:</strong></p><p>This is an excellent opportunity for someone who enjoys variety, problem-solving, and being the “go-to” IT resource in an active field environment. You’ll have the chance to work independently, influence site-level technology, and support critical operational functions.</p><p>This role offers a competitive compensation package, including comprehensive health benefits, employer-matched retirement savings, paid time off, wellness resources, and performance incentives. If you’re looking for a role where you can own your work, stay busy, and make a real impact on day-to-day operations—apply now.</p>
<p><strong>THE ROLE:</strong></p><p>We are seeking a skilled<strong> IT Technical Analyst</strong> to join our team on a long-term contract in Calgary, Alberta. In this role, you will provide hands-on technical support and help maintain the performance and reliability of systems, devices, and applications used across the organization. You will work closely with end users and internal IT teams to troubleshoot issues, deploy technology, and support day-to-day operations. This is a hands-on role suited for someone who enjoys problem-solving, supporting users, and continuously improving technical environments.</p><p><em>What you’ll do:</em></p><ul><li>Provide Tier I and Tier II support for desktops, laptops, tablets, mobile devices, peripherals, and video conferencing systems.</li><li>Install, configure, and support business applications including Microsoft Office 365, Adobe Professional Suite, and SAP Client GUI.</li><li>Troubleshoot and maintain computer systems including printers, scanners, and other specialized hardware.</li><li>Deliver end-user support through phone, remote desktop, and onsite assistance.</li><li>Manage Windows device imaging, deployment, and workstation configuration.</li><li>Analyze and troubleshoot network systems including LAN, WAN, and internet connectivity.</li><li>Perform routine network maintenance to ensure reliable system performance.</li><li>Maintain documentation for technical procedures, configurations, and troubleshooting steps.</li><li>Track and manage support tickets while working to improve resolution times and service delivery.</li></ul><p><strong>WHY THIS ROLE?</strong></p><ul><li>Join a global leader in the agriculture industry with approximately 25,000 employees worldwide.</li><li>Largest producer of potash by capacity and a leading producer of nitrogen and phosphate.</li><li>Supports a major agriculture retail network serving over 500,000 growers globally.</li><li>Work with a purpose-driven organization focused on growing the world from the ground up.</li><li>Safety and integrity are core values, with a strong commitment to ensuring employees go home safely every day.</li><li>Collaborative culture that values innovation, inclusion, and diverse perspectives.</li></ul>
