<p>Our client, a global leader in energy technology and digital innovation, is seeking an experienced Delivery Manager to work with a set of global development teams<em>. </em>You will be responsible for leading a set of teams to plan, organize and deliver new high-quality product releases in an efficient and cost-effective manner.</p><p><br></p><p><strong>Responsibilities include:</strong></p><ul><li>Plan, organize, and manage project resources to ensure timely delivery of projects</li><li>Collaborating with scrum masters and team leads to ensure on-time, on-scope delivery of technical solutions</li><li>Staffing, career development and management of scrum teams</li><li>Allocation of resources</li><li>Productivity assessments</li><li>Delivery of technically sound solutions by ensuring that the solutions produced meet the accepted technical standards</li><li>Ensure produced solutions are cost-effective, performant and high quality</li><li>Ensure re-use of technical components and reduction of duplication</li><li>Assist product management teams in scoping and costing of technical solutions</li><li>Staying current on existing and emerging technologies relevant to the role</li><li>Present status updates to key stakeholders and executive management</li><li>Assist in interviewing, onboarding and mentoring new employees and contractors</li></ul><p><strong>Development Leadership</strong></p><ul><li>Successfully manage globally distributed teams</li><li>Lead scrum teams in working effectively to satisfy software delivery goals and strong collaboration across roles</li><li>IT and cloud savvy, able to understand required technology and infrastructure needed to support the Software Development function (Tools, Processes, Architecture)</li><li>Ability to create, communicate, and execute an effective Software Development vision and strategy</li><li>Provide leadership across the company to enable continuous improvement in Software Development best practices within the organization (e.g., work with IT, Business, and Production Operations)</li></ul>
<p><strong>THE ROLE:</strong></p><p>We are seeking a skilled<strong> IT Technical Analyst</strong> to join our team on a long-term contract in Calgary, Alberta. In this role, you will provide hands-on technical support and help maintain the performance and reliability of systems, devices, and applications used across the organization. You will work closely with end users and internal IT teams to troubleshoot issues, deploy technology, and support day-to-day operations. This is a hands-on role suited for someone who enjoys problem-solving, supporting users, and continuously improving technical environments.</p><p><em>What you’ll do:</em></p><ul><li>Provide Tier I and Tier II support for desktops, laptops, tablets, mobile devices, peripherals, and video conferencing systems.</li><li>Install, configure, and support business applications including Microsoft Office 365, Adobe Professional Suite, and SAP Client GUI.</li><li>Troubleshoot and maintain computer systems including printers, scanners, and other specialized hardware.</li><li>Deliver end-user support through phone, remote desktop, and onsite assistance.</li><li>Manage Windows device imaging, deployment, and workstation configuration.</li><li>Analyze and troubleshoot network systems including LAN, WAN, and internet connectivity.</li><li>Perform routine network maintenance to ensure reliable system performance.</li><li>Maintain documentation for technical procedures, configurations, and troubleshooting steps.</li><li>Track and manage support tickets while working to improve resolution times and service delivery.</li></ul><p><strong>WHY THIS ROLE?</strong></p><ul><li>Join a global leader in the agriculture industry with approximately 25,000 employees worldwide.</li><li>Largest producer of potash by capacity and a leading producer of nitrogen and phosphate.</li><li>Supports a major agriculture retail network serving over 500,000 growers globally.</li><li>Work with a purpose-driven organization focused on growing the world from the ground up.</li><li>Safety and integrity are core values, with a strong commitment to ensuring employees go home safely every day.</li><li>Collaborative culture that values innovation, inclusion, and diverse perspectives.</li></ul>
