2 results for It Support Specialist in Calgary, AB

Client Services IT Technician

Calgary, AB
onsite
Permanent
60000 - 65000 CAD / Yearly
THE ROLE: We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.Key Responsibilities:<ul><li>Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li>Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li>Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li>Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li>Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li>Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li>Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul>WHY THIS ROLE?This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!
2026-07-07T00:00:00Z

Management Systems Specialist

Calgary, AB
onsite
Contract / Temporary
0 - 0 CAD / Yearly
We are looking for a Management Systems Specialist to support a major agriculture organization in Calgary, Alberta on a Long-term Contract assignment. In this role, you will work closely with element leadership to move management system initiatives from concept through implementation, ensuring each phase is completed in line with governance expectations, approved methods, and quality standards. You will help coordinate contributors, keep documentation organized and consistent, and ensure outputs are practical, integrated, and ready for operational use. Responsibilities: • Work in close partnership with the assigned element lead to plan, organize, and advance deliverables across the full design and implementation lifecycle. • Guide work through governance checkpoints by preparing required materials, confirming completion criteria, and supporting progress through stage gate approvals. • Lead workshop planning and facilitation, document outcomes, and capture decisions, assumptions, follow-up items, and next steps. • Coordinate subject matter experts and stakeholders across business functions to maintain alignment, resolve gaps, and support timely decision-making. • Develop and refine management system documentation such as frameworks, standards, procedures, process maps, governance materials, role definitions, and implementation support tools. • Review outputs for consistency, quality, usability, and adherence to approved templates, terminology, design principles, and audit requirements. • Track schedules, milestones, risks, dependencies, and open actions, and raise concerns with practical mitigation recommendations when delivery issues emerge. • Prepare summaries, status updates, steering materials, and executive-ready reporting to support oversight and informed decision-making. • Support the transition from design into rollout by assembling implementation packages, coordinating readiness activities, and assisting with adoption planning.
2026-07-21T00:00:00Z