3 results for Contracts Specialist in Burlington, ON

Collections Specialist

Markham, ON
onsite
Contract / Temporary
27.3125 - 31.625 CAD / Hourly
We are looking for a Collections Specialist to join our team in Markham, Ontario on a Contract basis. This position will oversee credit and collections activities, support the accurate assessment of customer accounts, and help maintain strong cash flow through timely follow-up and account reconciliation. The role works closely with customers, sales partners, and internal stakeholders to resolve credit-related matters while balancing risk management with a high standard of customer service. Responsibilities: • Lead day-to-day credit and collections operations, guiding team priorities and monitoring performance against short- and long-term targets. • Review new customer accounts to assess financial risk and establish suitable credit terms and exposure limits. • Monitor existing accounts on an ongoing basis, updating credit limits and making informed decisions on orders that exceed approved thresholds. • Oversee the reconciliation of key retail accounts and investigate outstanding deductions to support accurate account balances. • Maintain compliance with credit insurance requirements, including timely reporting and updates through the appropriate portals. • Partner with customers, sales representatives, and internal management to address collection issues and resolve account concerns efficiently. • Direct collection efforts to improve recovery of overdue receivables while preserving positive business relationships. • Analyze account trends and reporting data using tools such as Excel and Power BI to support decisions and highlight areas of risk or opportunity.
2026-05-08T00:00:00Z

Collections Specialist

Etobicoke, ON
remote
Contract / Temporary
27 - 31 CAD / Hourly
We are looking for a Collections Specialist to join an internet service provider on a Contract basis to provide leave coverage. This position is a remote role and supports a busy accounts receivable team by managing a high volume of customer accounts, reviewing outstanding balances, and helping maintain timely payment activity. The successful candidate will bring strong communication skills, sound judgement, and the ability to work independently while collaborating effectively with internal teams. Responsibilities:• Manage a portfolio of past-due customer accounts by reviewing aging reports and following up on outstanding balances in a timely manner.• Handle inbound and outbound collections communication for customers across U.S. and international accounts while maintaining a thorough and customer-focused approach.• Use NetSuite to download and assess aging data, then coordinate with sales on matters related to credits, refunds, and account resolution.• Evaluate account status to determine when credit hold actions may be appropriate based on payment history and risk.• Partner with colleagues across accounts receivable and other departments to resolve disputes, clarify account details, and support efficient collections activity.• Contribute to monthly collection targets by applying effective follow-up strategies and reducing delinquency within assigned accounts.• Review credit-related documentation for completeness and ensure applications are processed within established service timelines.• Communicate credit policies clearly and maintain accurate records for credit applications, reports, and supporting account documentation.
2026-05-15T00:00:00Z

Insurance Learning Consultant

North York, ON
onsite
Permanent
76000 - 90000 CAD / Yearly
We are looking for an Insurance Learning Consultant to support employee development within a service-focused insurance environment in Thornhill, Ontario. This position blends insurance knowledge with learning expertise to create meaningful training experiences that strengthen performance across key business areas. The successful candidate will work closely with internal partners to build practical learning solutions, deliver effective training, and help foster a culture of continuous growth. Responsibilities: • Collaborate with leaders and subject matter experts across sales, service, underwriting, and claims to identify capability gaps and determine training priorities. • Create and update learning materials, including instructor-led sessions, digital modules, and blended programs, using sound adult learning principles. • Facilitate engaging training sessions in virtual and in-person settings, adapting delivery methods to suit different audiences and learning needs. • Develop learning strategies that improve knowledge retention, on-the-job application, and overall training effectiveness. • Evaluate program outcomes through feedback, performance indicators, and learner results, then recommend improvements where needed. • Use learning technologies and course development tools to produce scalable, accessible, and high-quality training content. • Monitor changes in the insurance industry and learning practices to keep program content current and relevant. • Support occasional travel to offsite locations to deliver training or collaborate with stakeholders as required.
2026-05-12T00:00:00Z