Customer Service Manager Jobs in British Columbia

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Corporate Account Manager

Surrey, BC
onsite
Permanent
100000 - 130000 CAD / Yearly
We are partnering with a leading global industrial manufacturer to support their search for a Corporate Account Manager to represent their business across British Columbia, with a primary focus on the Greater Vancouver market. This is a high-impact, externally facing role responsible for managing and growing strategic, large-scale corporate accounts. The successful candidate will act as a senior commercial representative in the region, owning key relationships and driving long-term, profitable growth in a competitive and evolving market. The RoleReporting to senior leadership, the Corporate Account Manager will have ownership of account strategy, customer relationships, and regional market growth. You will work autonomously while collaborating closely with internal teams across sales, operations, supply chain, and product development. This opportunity is ideal for a commercially driven professional who thrives in relationship-led sales, strategic account management, and business development. Key Responsibilities<ul><li>Manage and grow a portfolio of strategic and large corporate accounts across British Columbia.</li><li>Develop and execute account strategies, including pricing, service models, and long-term agreements.</li><li>Serve as the primary point of contact, building relationships at all levels, including executive stakeholders.</li><li>Identify and secure new business opportunities while maximizing existing account profitability.</li><li>Lead contract negotiations and pricing discussions aligned with business objectives.</li><li>Monitor market trends, competitor activity, and industry dynamics to inform business strategy.</li><li>Collaborate cross-functionally to ensure seamless service delivery and customer satisfaction.</li><li>Prepare sales forecasts, reporting, and performance metrics.</li><li>Contribute to annual business plans and long-term regional market strategies.</li><li>MUST HAVE experience either working with or selling flat rolled steel.</li></ul>
2026-10-05T00:00:00Z

Supply Chain Manager

Rosedale, BC
onsite
Permanent
100000 - 130000 CAD / Yearly
Our client is a well-established and growing industrial manufacturing organization located in the Fraser Valley, with a long-standing reputation for designing and manufacturing specialized equipment and innovative solutions for a range of industries. They are seeking an experienced Supply Chain Manager to lead and optimize the organization's end-to-end supply chain operations. This is a key leadership position responsible for ensuring materials, components, and finished goods are available when needed while balancing cost, quality, inventory levels, production requirements, and supplier performance. Reporting to the Vice President of Operations & Engineering, this role will work closely with Operations, Engineering, Production, Production Control, Sales, and Finance. Key Responsibilities Supply Chain Leadership <ul><li> Lead supply chain functions including planning, purchasing, inventory control, receiving, warehousing, and material logistics.</li><li> Develop and execute supply chain strategies aligned with operational and corporate objectives.</li><li> Establish departmental goals, priorities, KPIs, and performance measures.</li><li> Lead, coach, mentor, and develop the supply chain team.</li><li> Manage the annual supply chain budget.</li></ul> Procurement & Supplier Management <ul><li> Develop and maintain strong relationships with strategic suppliers and external partners.</li><li> Lead supplier negotiations and long-term sourcing strategies.</li><li> Manage supplier capacity planning to support current and future production requirements.</li><li> Monitor supplier performance, availability, pricing, quality, and delivery.</li><li> Identify opportunities for cost reduction and improved supplier performance.</li></ul> Inventory & Materials Management <ul><li> Optimize inventory levels while ensuring production has the materials required to meet customer commitments.</li><li> Improve inventory accuracy, material flow, and warehouse utilization.</li><li> Partner with Production and Operations to anticipate material requirements and address potential shortages.</li><li> Improve processes surrounding purchasing, receiving, inventory, and internal material movement.</li></ul>Risk Management & Continuous Improvement <ul><li> Develop and maintain supply chain risk-management strategies.</li><li> Identify, assess, prioritize, and mitigate risks that could affect production continuity.</li><li> Develop contingency and business continuity plans for key supply-chain risks.</li><li> Drive continuous improvement initiatives focused on cost reduction, efficiency, inventory optimization, and operational excellence.</li><li> Support trade compliance, contractual risk, and supplier governance initiatives.</li></ul>
2026-09-29T00:00:00Z

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