We are looking for an Operations Specialist to support the day-to-day flow of inventory, purchasing, logistics, and order execution for a growing product-based business in Woodbridge, Ontario. This position plays a key role in keeping stock levels aligned with demand, coordinating inbound shipments, and ensuring orders are fulfilled accurately across multiple warehouse locations. The successful candidate will also help strengthen operational processes, improve service outcomes, and provide leadership to a team focused on efficient, customer-centred execution.<br><br>Responsibilities:<br>• Direct inventory planning and replenishment activities across several warehouse sites to maintain product availability and balanced stock levels.<br>• Generate and manage purchase orders using demand patterns, forecasts, and replenishment needs while following up on open orders and incoming shipments.<br>• Coordinate international and domestic freight activity by working with suppliers, forwarders, customs partners, and warehouses to keep goods moving on schedule.<br>• Monitor inbound deliveries and resolve issues involving delays, shortages, damaged freight, or order discrepancies before they affect operations.<br>• Oversee order processing from initial receipt through final delivery, ensuring dealer and customer shipments are completed accurately and on time.<br>• Manage operational support related to returns, warranty matters, product replacements, credits, and complex service escalations.<br>• Review inventory performance to identify surplus, slow-moving stock, and opportunities to improve warehouse flow, freight spending, and fulfilment efficiency.<br>• Strengthen workflows, documentation, and reporting across purchasing, inventory control, logistics, and customer service to reduce manual effort and improve consistency.<br>• Establish and track operational performance measures tied to stock accuracy, shipping performance, freight activity, returns, and service quality.<br>• Lead, coach, and develop an operations and customer service team by setting clear expectations, building accountability, and promoting cross-training.
<p>On behalf of our not-for-profit client, we’re looking for a hands-on AI Specialist to help organizations identify, build, and deploy practical AI solutions that create real business impact.</p><p><br></p><p>This is not a strategy-only role. You’ll work directly with stakeholders to uncover high-value use cases, translate business needs into technical solutions, and then build what you scope. You’ll work across AI applications, automation, integrations, and agentic workflows—often helping smaller organizations get more value from the tools and data they already have.</p><p><br></p><p>This contract has an initial term of 2-months; however, if successful, there is potential for this contractor transition onto a multi-year program.</p><p><br></p><p><strong>What you’ll be doing:</strong></p><ul><li>Build RAG applications and custom AI solutions</li><li>Develop AI-enabled solutions using Copilot Studio, Power Automate, and Power Apps</li><li>Prototype and deploy solutions using AI coding tools such as Codex and Claude Code</li><li>Build and iterate on AI agents and agentic workflows</li><li>Map client workflows, systems, and data to identify opportunities for automation</li><li>Integrate platforms, data flows, CRM tools, marketing systems, and other business applications</li><li>Advise teams on effective use of ChatGPT, Claude, Gemini, and Microsoft Copilot</li><li>Build AI-powered automation for areas such as research, content generation, outreach, and operational workflows</li><li>Train users and create documentation so solutions remain sustainable after implementation</li></ul><p><br></p>
We are looking for an IT Support Specialist to provide dependable technical assistance for retail operations in North York, Ontario. This position supports both on-site and remote employees, helping maintain stable end-user systems, core Microsoft environments, and essential store hardware. The ideal candidate brings strong troubleshooting ability, practical infrastructure knowledge, and experience supporting business-critical technology in a fast-paced setting.<br><br>Responsibilities:<br>• Deliver day-to-day technical support to office-based and remote staff, resolving hardware, software, and access-related issues in a timely manner.<br>• Administer and support Microsoft 365 services, including user account setup, permissions, and end-user troubleshooting across core applications.<br>• Maintain and support Microsoft Azure and Windows server environments, while assisting with system performance, user connectivity, and platform reliability.<br>• Diagnose and resolve issues involving Windows 10 and Windows 11 devices, as well as systems operating in Windows Server 2012, 2016, and 2019 environments.<br>• Provide support for desktops, laptops, servers, and retail technology such as touch displays, receipt printers, barcode scanners, and other peripheral equipment.<br>• Manage and troubleshoot network-connected printers and related printing issues across business and retail locations.<br>• Assist with infrastructure support activities involving VLANs, routing, switching, secure tunnelling, firewall rules, and remote connectivity tools.<br>• Contribute to virtualization and backup operations, including support for Hyper-V environments and Veeam backup and recovery processes when required.
<p>Robert Half is offering a contract opportunity for a IT Support Specialist in the interior of British Columbia, near Kamloops. The individual will be part of our clients IT team, providing first-line support to employees, addressing hardware, software, and network issues.</p><p><br></p><p>In addition, the IT Support Specialist will also be instrumental in setting up and configuring devices, maintaining user accounts, and collaborating with IT teams to implement system updates.</p><p><br></p><p>This 4-month contract position has the potential to extend, and includes free staff accommodation (private apartment, not shared).</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Offer first-tier IT support, resolving inquiries related to hardware, software, and network problems</li><li>Diagnose and troubleshoot technical issues, ensuring timely resolution or escalation to specialized IT teams</li><li>Set up and configure employee devices, such as laptops, desktops, mobile devices, and printers</li><li>Manage and maintain user accounts, access permissions, and security protocols</li><li>Collaborate with the IT team to implement system updates, migrations, and enhancements</li><li>Document IT processes, solutions, system configurations, and user guides to build a robust knowledge base</li><li>Monitor system performance and proactively address potential issues to minimize downtime</li><li>Support IT projects, including system rollouts and process automation initiatives</li><li>Develop training materials and provide user training for new systems and tools</li><li>Ensure systems adhere to security best practices and compliance requirements, implementing measures to protect sensitive information</li><li>Perform other job-related duties as assigned.</li></ul><p><br></p>
We are looking for a Quotation Specialist to join a busy service team in Surrey, British Columbia on a Long-term Contract basis. In this in-office role, you will turn field information from service technicians into clear, accurate customer quotations while supporting timely follow-up and strong client communication. This position is well suited to someone who works quickly without sacrificing precision and who is comfortable learning technical details related to mechanical and electrical service work.<br><br>Responsibilities:<br>• Prepare detailed customer quotations using information submitted by service technicians and internal service teams.<br>• Review scope details, parts requirements, and pricing elements to build complete and accurate quote packages.<br>• Send finalized quotations to customers and respond to routine questions with support from service management when needed.<br>• Coordinate with a small group of vendors to obtain pricing, availability, and supporting product information.<br>• Maintain organized records of quote activity, service parts references, and related correspondence for follow-up purposes.<br>• Manage a steady daily volume of quotation requests while balancing deadlines and changing priorities.<br>• Communicate with technicians, service managers, and internal stakeholders to clarify technical information before releasing quotes.<br>• Enter and update quotation data in internal systems and standard Microsoft Office tools to ensure documentation remains current.