<p>Robert Half is partnered with a leading food manufacturing organization who is looking to hire an Accounts Receivable Specialist to their growing team. This is a full time permanent position located in the Mississauga area. Reporting to the Controller, the Accounts Receivable Specialist will be responsible for;</p><p>- Monitor and manage the accounts receivable ledger, ensuring timely and accurate processing of invoices and receipts</p><p>- Review aging reports regularly and prioritize accounts for collection efforts based on payment terms and risk</p><p>- Proactively contact customers via phone, email, and written correspondence to follow up on past-due invoices and resolve payment delays</p><p>- Maintain positive customer relationships to facilitate prompt resolution of payment issues while upholding professional communication standards</p><p>- Post payments in the ERP system and prepare bank deposits</p><p>- Investigate and resolve disputes related to deductions</p><p>- Work closely with internal teams (e.g. sales and finance departments) to address and resolve customer concerns effectively</p><p>- Perform trade spend analysis</p><p>- Prepare weekly and monthly accounts receivable reports and provide updates to management on the status of outstanding payments</p><p>- Maintain thorough and accurate records of all collection activities, communications, and payment arrangements for audit or review purposes</p><p>- Post journal entries and support the Controller with Month End close procedure</p><p>- Identify opportunities to streamline and improve the accounts receivable and collection processes</p><p><br></p>
<p>We are looking for a dedicated Billing and Collections Specialist to join our team in Waterloo, Ontario. In this role, you will oversee key aspects of accounts receivable, ensuring accurate billing, efficient collections, and seamless data management. This position offers an opportunity to contribute to process improvements while collaborating with cross-functional teams to maintain high standards of financial operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review and validate customer contract details and ensure accurate contract data migration into company database, covering both new agreements and renewals.</li><li>Manage contract updates in database, including billing modifications, and draft customer communications as required.</li><li>Process, track, and reconcile daily customer payments and deposits.</li><li>Collaborate with the Accounts Receivable associate to support collection efforts, striving to meet organizational goals while maintaining strong customer relationships.</li><li>Efficiently handle high-volume email correspondence via a shared inbox, ensuring effective prioritization.</li><li>Uphold compliance with internal documentation standards and requirements.</li><li>Perform regular reconciliations to maintain data accuracy between multiple softwares. Partner with Customer Service and Sales Operations teams to address any discrepancies.</li><li>Identify opportunities for process improvement within billing and collections functions and recommend enhancements.</li></ul>
<p><strong>THE ROLE:</strong> </p><p>Are you ready to make a meaningful impact on a thriving organization that prioritizes innovation, collaboration, and individual growth? We are searching for a motivated and experienced <strong>Data Engineer – Level III (Business Intelligence)</strong> to join our client's team and contribute to building scalable, cloud-based data solutions that empower business success. If you thrive in dynamic environments and enjoy solving complex data challenges, this opportunity is for you!</p><p><strong>WHY THIS ROLE?</strong></p><p>Joining this team offers you not only the opportunity to flex your technical expertise but also access to a range of growth-oriented and employee-friendly benefits:</p><ul><li>Tailor your schedule to fit your life, with early finishes on select days.</li><li>Generous vacation time and an earned time-off program help you prioritize well-being.</li><li>Benefit from a retirement savings plan with employer contributions.</li><li>Enjoy a mix of in-office and remote work after the probationary period.</li><li>Take advantage of the on-site fitness facility, complete with trainer-led classes.</li><li>Ergonomically designed workstations, set in an updated and collaborative environment.</li><li>Expand your skills with education assistance and career development initiatives.</li><li>Join a company actively fostering inclusivity and celebrating employee achievements.</li><li>Are you fluent in French? Your bilingual skills are valued and may come with bonus compensation.</li></ul><p>Apply today to take the next step in your career and shape the future of data-driven decision-making.</p>
<p><strong>Client Services IT Technician </strong></p><p>Robert Half is currently seeking a qualified and committed Client Services IT Technician with expertise in troubleshooting and resolving technical issues related to computer hardware and software for our client.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>First Line of Support:</strong> Establish yourself as the initial 'go-to' contact for customers, responding to their tickets and offering technical assistance for queries related to computer systems, software, and hardware, both telephonically and in person.</li><li><strong>System Maintenance:</strong> Keep up the day-to-day performance of computer systems, from installations and repairs to regular clean-ups.</li><li><strong>Problem Resolution:</strong> Guide customers through the problem-solving process, detect issues based on customer tickets and implement effective solutions. Use diagnostic programs as necessary to address problems.</li><li><strong>Networking:</strong> Resolve technical problems with Local Area and Wide-Area Networks. Act as the bridge between end users and higher-level support related to third-party systems.</li><li><strong>Customer Communication:</strong> Conduct follow-ups to ensure the resolution of all customer issues. Collect user feedback about computer usage.</li><li><strong>Advisory Role:</strong> Counsel customers on the most suitable IT solutions for them.</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing.</li></ol><p><br></p>
<p><strong>THE ROLE:</strong> </p><p>Step into the pivotal position of <strong>Senior Infrastructure Engineer </strong>and take charge of elevating and scaling a global cloud infrastructure. In this role, you will lead the charge on AWS-based platforms, ensuring robust production environments while managing both modern and legacy systems. Your daily responsibilities will involve everything from incident response and system monitoring to dependency management and infrastructure automation.</p><p>This role is remote-first but offers optional office space for individuals near Edmonton, Alberta, Canada. If you enjoy working in high-impact environments and thrive on solving complex challenges, this is the perfect opportunity for you to make a difference. </p><p><strong>WHY THIS ROLE?</strong></p><p><strong>Here’s why this opportunity stands out:</strong></p><p>· Work remotely from anywhere or choose to join the team in an Edmonton office setting if you’re local.</p><p>· This is your chance to work on mission-critical technology with a direct impact on the company’s success.</p><p>· From Kubernetes and Terraform to Python and AWS services, work with modern tools while expanding your skill set.</p><p>· Join a team committed to learning, sharing knowledge, and improving workflows—all while putting transparency and teamwork first.</p><p>· From comprehensive health coverage to 401(k) matching and flexible spending accounts, this role comes with everything you need to thrive.</p><p>· Be part of a fast-growing company where professional development is encouraged and rewarded.</p><p>This opportunity won’t be available for long, so take the next step in your career. Join a team where your skills will make a real difference, and your professional growth is a top priority. Apply now and move your career forward!</p>
We are looking for a dedicated IT Help Desk Technician to provide technical support and ensure the smooth operation of IT systems across our organization. This role involves addressing hardware, software, and network-related issues while maintaining device enrollments and configurations. The ideal candidate will possess strong troubleshooting skills and hands-on experience with system administration tools. This is a long-term contract position based in Toronto, Ontario.<br><br>Responsibilities:<br>• Deliver first and second-level IT support to employees, resolving issues related to hardware, software, networks, and user accounts.<br>• Administer and manage Microsoft 365 and Azure Active Directory, including user accounts, security groups, and access permissions.<br>• Diagnose and address technical issues on Windows and macOS devices to minimize downtime.<br>• Handle device enrollment and lifecycle management using Jamf for macOS and Intune for Windows and mobile devices.<br>• Maintain and oversee Apple Business Manager integrations to ensure proper device assignment and deployment workflows.<br>• Configure and monitor endpoint security, compliance, and patching processes.<br>• Record and document IT issues, solutions, and procedures within the help desk system.<br>• Liaise with vendors and escalate complex problems when necessary.<br>• Support IT projects, including system upgrades, deployments, and new tool implementations.
<p><strong>Description:</strong></p><p> </p><p>We are seeking a passionate and innovative <strong>Content Specialist </strong>to spearhead digital media efforts and elevate brand presence. In this role, you’ll craft and execute digital marketing strategies across a variety of platforms, including social media, digital advertising, and content creation. This is a key opportunity to make an impact in the financial services space by driving brand awareness, client engagement, and business growth.</p><p> </p><p>This is a full-time, on-site position based in Vancouver, BC.</p><p> </p><p><strong>Nice to Have:</strong></p><p><br></p><ul><li>Experience in the financial services industry or another regulated space.</li><li>A bachelor’s degree in marketing, communications, business, or a related field.</li></ul><p> </p><p><strong>How to Apply:</strong></p><p> </p><p>Ready to take your career to the next level? Let’s connect! My name is Klaudia Cristante and I’m a Recruitment Consultant at Robert Half Vancouver. Apply directly to this posting or reach out to me on LinkedIn—we can work through the next steps together!</p>
<p>We are looking for a skilled Senior Technical Specialist/ Endpoint Administrator to design, implement, and maintain cutting-edge endpoint solutions within the energy and natural resources sector. Based in Oakville, Ontario, this long-term contract position offers the opportunity to work on innovative projects while ensuring the performance, security, and efficiency of endpoint devices. The ideal candidate will have experience with Endpoint management, Intune, SCCM, Azure Active Directory and basic networking. This is a hybrid role, looking for an individual that can start ASAP. If you are passionate about leveraging technology to optimize workplace environments, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement endpoint solutions tailored to organizational needs and industry standards.</p><p>• Configure and maintain endpoint devices, ensuring optimal performance and security.</p><p>• Collaborate with IT teams to integrate endpoint technologies seamlessly with existing systems.</p><p>• Provide expert troubleshooting and resolve complex issues related to endpoints.</p><p>• Conduct root cause analyses to address and prevent recurring endpoint challenges.</p><p>• Lead and contribute to endpoint-related projects, ensuring timely delivery and adherence to budgets.</p><p>• Document endpoint configurations, policies, and procedures with precision.</p><p>• Train IT team members and end-users on endpoint technologies and best practices.</p><p>• Support and maintain AV/Teams room technologies to enhance workplace communication.</p><p>• Identify and implement improvements in endpoint management and security practices.</p>
<p><strong>Job Description:</strong></p><p> </p><p>We are seeking a <strong>Senior Manager of Communications</strong> to lead a dynamic team and drive impactful communication strategies for internal and external audiences. This role focuses on delivering exceptional internal communications, securing earned media opportunities, and building strong relationships with stakeholders. The ideal candidate is a PR expert with a proven ability to craft compelling narratives, inspire teams, and create meaningful connections across diverse audiences.</p><p> </p><p>This is a hybrid position based in Burnaby, BC (3 days in office), offering a competitive salary, benefits, and opportunities for growth.</p><p><br></p><p><strong>How to Apply:</strong></p><p> </p><p>Ready to take the next step? Let’s connect! My name is Klaudia Cristante, and I’m a Recruitment Consultant at Robert Half Vancouver, always eager to network with talented IT and professionals. Apply directly to this posting and find me on Linkedin, and we can work through the next steps. </p>
<p>We are looking for an experienced Bilingual Help Desk Support specialist to join our team in Mississauga or London, Ontario. This long-term contract role involves providing technical assistance and support to ensure the successful deployment and functionality of IT hardware and devices across multiple sites. The ideal candidate will excel in both independent and collaborative settings, demonstrating strong communication and problem-solving skills.</p><p><br></p><p>Responsibilities:</p><p>• Validate survey data across 2400 sites to ensure accurate information collection.</p><p>• Assist with the setup, configuration, and deployment of tablets at various field locations.</p><p>• Collaborate closely with the project team to guarantee smooth logistics and deployment operations.</p><p>• Maintain clear and detailed documentation on site requirements, issues, and deployment progress.</p><p>• Communicate updates effectively and escalate challenges promptly when necessary.</p><p>• Troubleshoot basic connectivity and networking issues, such as Wi-Fi setup.</p><p>• Ensure all devices are correctly prepared and ready for field use.</p><p>• Provide technical support and guidance to field teams as required.</p><p>• Coordinate shipping details and manage the delivery of tablets to designated sites.</p><p>• Support bilingual communication needs (English/French) to facilitate effective collaboration across Canadian locations.</p>
<p><strong>THE ROLE:</strong></p><p>We’re seeking a <strong>Senior IT Internal Auditor</strong> to become an integral part of our energetic and forward-thinking Internal Audit team. This role centers on conducting innovative audits in the realms of technology and cybersecurity, ensuring our systems are both strong and secure.</p><p>We're searching for a professional who takes pride in their work and continuously strives to push boundaries. Someone who questions conventional approaches, adapts to change with enthusiasm, and finds joy in collaborating with others.</p><p><strong>WHY THIS ROLE?</strong></p><p><strong> </strong>Are you ready to step into a key position where your expertise in IT and cybersecurity auditing will truly make a difference? Join our vibrant Internal Audit Department as a Senior IT Internal Auditor and be at the forefront of ensuring technological resilience and security within our organization. You will receive:</p><ul><li><strong>Competitive compensation</strong> designed to reward your skills and contributions.</li><li>Comprehensive <strong>flex benefits</strong> to support your health and well-being.</li><li>Access to a <strong>tuition assistance program</strong> to support your learning journey.</li><li><strong>Training and mentorship programs</strong> to sharpen existing skills and develop new ones.</li></ul><p>If you're looking for an opportunity to grow both personally and professionally in an environment that celebrates effort and creativity, this is your place to thrive. <strong>Apply today, don’t delay!</strong></p>
<p>Are you a security-minded network administrator living in Winnipeg? If you’ve been considering a new career, this could be a good role for you. This is a full-time career opportunity with a well-established industrial company with HQ in Winnipeg.</p><p><br></p><p>In this role, you’ll be applying your networking and security administration skills. This company has over 20 offices across Canada and the US, and you’ll be connecting the various sites with a robust and secure wide area network. From time-to-time, you may travel to the individual locations to do upgrades and configuration of the physical hardware. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities across Western Canada (BC, Alberta, Sask and Manitoba).</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>This is an opportunity to join a well-established FinTech company in a technology leadership role. In this position, you’ll be leading a team size of around 15 people, and you’ll have several team leads reporting to you. </p><p><br></p><p>This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that the platform is running smoothly at all times, to minimize downtime and disruptions. Experience in a software company, working on platform engineering would be considered an asset for this role. </p><p><br></p><p>This role is suitable if you are an experienced people manager, with a strong technical background. Perhaps you started your career in IT systems administration or product operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>This is a Network Administrator role with a well-established industrial company in Prince George, BC. In this role, you’ll play an important role as part of the network administration team, and you’ll be supporting and operating the networking infrastructure for the main site near Prince George. This company has a large industrial facility near Prince George. So if you have experience in heavy industrial companies, this could be a good match. </p><p><br></p><p>In this role, you’ll be responsible for the day-to-day network operations, and you will take care of design and planning for upcoming projects and initiatives. You will be encouraged to bring your ideas related to process improvements, innovation and ways to make the network infrastructure stronger and better. One of the attractive elements of this opportunity is to really take ownership of various aspects of this company’s networking infrastructure. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits.</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>This is a Network Administrator role with a well-established IT Services company in downtown Vancouver. In this role, you’ll play an important role as part of the network administration team, and you’ll be designing and implementing networking infrastructure for several sites in both Canada, and internationally. This company works primarily with industrial companies in the mining and exploration industries. So if you have experience in heavy industrial companies, this could be a good match. </p><p><br></p><p>In this role, you’ll be responsible for the day-to-day network operations, and you will take care of design and planning for upcoming projects and initiatives. You will be encouraged to bring your ideas related to process improvements, innovation and ways to make the network infrastructure stronger and better. One of the attractive elements of this opportunity is to really take ownership of various aspects of this company’s networking infrastructure. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits.</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p><strong>About the Role</strong></p><p> Our client, a mid-sized but growing organization, is seeking a hands-on Director of Infrastructure & Operations for an initial 3–6 month contract with the possibility of converting to a permanent role. This leader will oversee IT infrastructure, network, and operations functions through a period of significant modernization and change. The position offers an opportunity to make an immediate impact by providing strong leadership, reducing technical debt, and guiding a talented but junior-heavy team toward operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide hands-on leadership and mentorship to the Infrastructure & Operations team, guiding them through project execution and capability development.</li><li>Oversee and drive multiple in-flight initiatives, including:</li><li>Phone system replacement (may be completed during contract term)</li><li>Data center consolidation (from two sites to one) with hardware, OS, and software upgrades</li><li>Integration of systems and infrastructure from a recent acquisition</li><li>Network standardization and redesign to elevate performance from “acceptable” to “excellent”</li><li>IT infrastructure modernization to support growth and operational resilience</li><li>Assess current infrastructure and operational processes; identify gaps and implement best practices.</li><li>Architect and implement the future-state infrastructure strategy, ensuring scalability, security, and efficiency.</li><li>Manage contractors and internal resources across networking, server infrastructure, cybersecurity, and helpdesk functions.</li><li>Partner with cybersecurity to align with the NIST framework and support ongoing security initiatives.</li><li>Ensure operational stability while executing catch-up upgrades and eliminating technical debt.</li></ul>
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
<p>This is a great chance to apply your systems engineering skills to a high-profile, government-funded organization in Vancouver, BC. This role will involve a mix of open-source, Linux and Unix based systems administration. So if you’ve been looking for a chance to apply your open-source systems administration experience then please read on. </p><p><br></p><p>In this role, you’ll be working with a team of experienced technology professionals in the Vancouver office. You’ll be working on a variety of projects related to systems modernization, specifically related to on-prem to cloud migrations. As part of this, you’ll also be analyzing and supporting the existing systems, which are primarily linux-based, on-prem systems.</p><p>The systems themselves contain highly-sensitive government data. As part of the hiring process, you will go through an RCMP background check with the goal of obtaining a government ‘Secret’ status. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>Our client, a well-established and growing manufacturing company in British Columbia, is seeking a Manager of Engineering to lead their multidisciplinary engineering team. This hands-on leadership role is essential in driving innovation, supporting efficient production processes, and overseeing the full product development lifecycle. The ideal candidate brings a combination of technical depth, team leadership, and a strong understanding of electrical systems, CAD, and manufacturing best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Engineering & Team Leadership</p><ul><li>Lead and mentor a team of engineers and engineers-in-training (EITs)</li><li>Foster a culture of continuous improvement and innovation</li><li>Guide design-for-manufacturing efforts across current and future product lines</li><li>Serve as Permit to Practice lead under Engineers & Geoscientists BC (EGBC)</li></ul><p>Product Development & Lifecycle Management</p><ul><li>Oversee the complete product development cycle from concept through to launch</li><li>Lead tooling, mold procurement, and prototyping for new product lines</li><li>Manage change control processes and ensure traceability of product updates</li><li>Support hands-on prototype builds and technical layout reviews</li></ul><p>Electrical System Oversight</p><ul><li>Lead system design and troubleshooting for both 12V DC and 120V AC applications</li><li>Provide technical guidance for lithium battery systems, solar integration, and Victron Energy components</li><li>Support production, after-sales, and commissioning teams with electrical systems knowledge</li></ul><p>CAD & BOM Management</p><ul><li>Oversee CAD integrity and model architecture (Onshape preferred)</li><li>Ensure BOM accuracy and alignment with procurement and production teams</li><li>Champion improvements in build sheet automation and configuration control</li></ul><p>Vendor Relations & CNC Oversight</p><ul><li>Maintain strong technical relationships with key equipment suppliers</li><li>Support procurement of engineered parts and systems</li><li>Provide guidance on CNC machine usage and ensure knowledge-sharing between teams</li></ul><p>Compliance & Quality Assurance</p><ul><li>Lead quality inspections and ensure adherence to industry and regulatory standards</li><li>Support EIT mentorship and EGBC compliance initiatives</li></ul>
<p>Our client is looking for a dedicated Desktop Support Analyst to join their team on a long-term contract basis in Kanata, Ontario. In this role, you will provide essential onsite IT support to a dynamic manufacturing facility, ensuring smooth operations in both production line environments and office spaces. This position offers an excellent opportunity to collaborate with system administrators, engineers, and other technical professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver hands-on IT support for hardware, peripherals, and Windows-based Dell PCs across production lines and office environments.</p><p>• Troubleshoot and resolve technical issues related to laptops, desktops, and other workstation equipment.</p><p>• Collaborate with system administrators and the IT Manager to maintain optimal functionality of IT systems.</p><p>• Ensure the seamless operation of IT equipment within the manufacturing facility and engineering offices.</p><p>• Provide deskside support to end-users, addressing software and hardware concerns promptly.</p><p>• Document and escalate complex technical issues as needed, ensuring efficient resolution.</p><p>• Assist in maintaining and upgrading IT equipment to meet operational demands.</p><p>• Support the implementation of Cisco and Citrix technologies within the workspace.</p><p>• Maintain a high level of service while interacting with a diverse group of onsite users.</p><p>• Adhere to security and compliance standards when handling IT assets.</p>
We are looking for a skilled Help Desk Analyst II to provide comprehensive onsite IT support for a growing environment in Ottawa, Ontario. This long-term contract position involves addressing technical issues, managing escalated service desk tickets, and ensuring the smooth operation of IT systems across a 200-machine setup. The ideal candidate will bring strong problem-solving skills and a proactive approach to maintaining and enhancing IT infrastructure.<br><br>Responsibilities:<br>• Respond to and resolve IT-related issues, including troubleshooting printers, cabling, and remote access problems.<br>• Manage escalated service desk tickets and ensure timely resolution in alignment with service level agreements.<br>• Configure and set up new laptops and desktops, including the installation of authorized software.<br>• Maintain and apply security updates, patches, and upgrades to all IT hardware and software.<br>• Conduct diagnostics and repairs on laptops, desktops, printers, and other IT equipment.<br>• Ensure compliance with audit requirements by maintaining accurate hardware and software records.<br>• Create and manage purchase requisitions for IT hardware and software, ensuring proper licensing is recorded and maintained.<br>• Set up new user accounts and disable expired accounts in accordance with HR guidelines.<br>• Provide exceptional customer service and technical support to both internal and external stakeholders.<br>• Maintain IT inventory and asset logs, ensuring all records are accurate and up to date.
<p>Robert Half is pleased to be working with our client in Abbotsford in the search for a Billings Administrator. This position offers the opportunity to join a supportive, people-focused team while contributing directly to the organization’s financial operations.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p><br></p><p>Reporting to the Billing Lead, with a dotted line to the Accounting Manager, the Billings Administrator will be responsible for full billing cycle. This includes invoicing, progress billings, and providing outstanding customer service to both internal and external stakeholders.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><ul><li>Prepare and process invoices and progress billings accurately and on schedule.</li><li>Act as a primary liaison for branch leads, accounting, and other stakeholders to ensure billing deliverables are met.</li><li>Extract and compile billing data from multiple sources, ensuring accuracy and compliance with internal policies.</li><li>Respond promptly to billing inquiries and requests, demonstrating strong problem-solving skills and customer service.</li><li>Support project accounting functions and assist with reporting as needed.</li></ul>
We are looking for a skilled Network Administrator to support and maintain our IT infrastructure in Georgetown, Ontario. This role is critical to ensuring seamless connectivity, robust cybersecurity measures, and efficient use of business systems. The ideal candidate will have a strong background in network management and system administration, with the ability to work collaboratively with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support to end-users, resolving issues promptly and ensuring minimal disruption to operations.<br>• Assist users with Microsoft Dynamics systems by troubleshooting, managing permissions, and coordinating with external vendors for upgrades and issue resolution.<br>• Administer Office 365 tools, including Teams, SharePoint, OneDrive, and other applications, while managing user accounts and licenses.<br>• Configure, maintain, and support both physical and virtualized server environments, including regular backups and occasional after-hours maintenance.<br>• Monitor and optimize network performance by configuring switches, routers, and wireless access points, while troubleshooting connectivity issues.<br>• Collaborate with third-party IT service providers to implement cybersecurity measures, perform server patching, and ensure proactive system monitoring.<br>• Maintain detailed records of IT assets, including hardware and software, and ensure compliance with licensing agreements.<br>• Support the implementation of cybersecurity protocols such as endpoint protection, multi-factor authentication, and user access controls.<br>• Analyze system performance and user support trends to suggest improvements in IT operations and infrastructure.<br>• Contribute to the development and enforcement of internal security policies and compliance with external regulations.
We are looking for an experienced Help Desk Analyst III to lead the migration of devices to Windows 11 for a well-established organization in Ottawa, Ontario. This position involves comprehensive planning, testing, and execution to ensure a smooth transition with minimal user disruption. As part of a long-term contract, you will play a pivotal role in enhancing system security, performance, and compatibility.<br><br>Responsibilities:<br>• Conduct a thorough assessment of the current on-premises infrastructure and document all hardware and software components.<br>• Evaluate the operational capabilities of the existing cloud gateway to optimize deployment and management.<br>• Develop a detailed migration plan for Windows 11, including timelines, milestones, and risk mitigation strategies.<br>• Create and test Windows 11 deployment packages to ensure reliability and compatibility with current systems.<br>• Perform pilot testing of the migration process on a selected group of devices to validate the approach.<br>• Plan and execute updates to System Center Configuration Manager to align with Windows 11 requirements.<br>• Analyze and compare the benefits and drawbacks of in-place upgrades versus clean installs, and develop an optimized upgrade strategy.<br>• Communicate the migration plan and upgrade approach to stakeholders, ensuring alignment and clarity.<br>• Provide deskside support and troubleshooting to resolve any issues arising during or after the migration process.<br>• Ensure all updates and workflows are managed effectively to maintain system efficiency post-migration.
