2 results for Telecommunications Specialist jobs

IT Support Specialist

Vancouver, BC
onsite
Temporary
20 - 25 CAD / Hourly
On behalf of our client, we are seeking a part-time (two-days per week) IT Support Specialist contractor to provide hands-on technical support across end-user technology, Microsoft cloud services, and core IT infrastructure. This role will support employees across office and remote environments, troubleshoot day-to-day technology issues, assist with system administration, and help improve the reliability, security, and efficiency of the IT environment. This part-time contract opportunity will work 2-days per-week on-site in Mount Pleasant, Vancouver. Key Responsibilities<ul><li>Provide Tier 1 and Tier 2 technical support through the IT service desk.</li><li>Troubleshoot hardware, software, operating system, printer, and business application issues.</li><li>Support employee onboarding and offboarding, including devices, accounts, permissions, and licensing.</li><li>Administer and support Microsoft 365, Entra ID, user access, MFA, SSO, and related services.</li><li>Deploy, configure, maintain, and track laptops, mobile devices, and other IT assets.</li><li>Support device management and endpoint administration through MDM tools.</li><li>Assist with cloud and on-premises infrastructure, backups, recovery, and routine system maintenance.</li><li>Support office technology including meeting room equipment, AV systems, and printers.</li><li>Assist with cybersecurity activities such as vulnerability monitoring, phishing simulations, and security awareness initiatives.</li><li>Maintain technical documentation, asset records, and knowledge-base articles.</li><li>Develop scripts and workflow automations using tools such as PowerShell and Power Automate.</li><li>Support networking and connectivity issues across LAN, WAN, VPN, wireless, and related environments.</li><li>Escalate more complex technical issues where appropriate.</li></ul>
2026-08-26T00:00:00Z

Client Services IT Technician

Calgary, AB
onsite
Permanent
70000 - 75000 CAD / Yearly
THE ROLE:We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, networks, servers, and firewalls. The ideal candidate will provide exceptional first-line technical support, serving as the first point of contact for customers and ensuring systems run smoothly. This role involves both in-person and remote support, with a strong focus on customer service and effective problem resolution.Key Responsibilities:<ul><li>Serve as the first point of contact for customers, responding to support tickets and providing technical assistance.</li><li>Troubleshoot and resolve hardware, software, computer system, LAN/WAN, server, firewall, and connectivity issues; escalate complex issues to Tier 3 support when required.</li><li>Install, configure, modify, repair, and maintain computers, software, hardware, and peripherals.</li><li>Perform system maintenance, cleanup, optimization, and diagnostics to ensure reliable day-to-day performance.</li><li>Take direction from the Team Lead and maintain accurate support records.</li><li>Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li>Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing.</li></ul>WHY THIS ROLE?This is your chance to join a thriving and fast-growing organization that values its team members and fosters a collaborative, supportive work environment. You’ll enjoy a competitive salary, comprehensive benefits, work-life balance, and the opportunity to work with modern technologies while making a meaningful impact.
2026-08-28T00:00:00Z