Telecommunications Specialist Jobs

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Technical Analyst

Markham, ON
onsite
Temporary
23.75 - 27.5 CAD / Hourly
We are looking for a Technical Analyst to join our team on a Contract basis in Markham, Ontario. This role supports day-to-day IT operations by maintaining end-user technology, resolving technical issues, and helping ensure stable, secure service delivery across desktop and infrastructure environments. The successful candidate will bring strong hands-on support experience, sound troubleshooting skills, and the ability to contribute to service improvement and technical planning. Responsibilities: • Provide first- and second-level technical support to employees by diagnosing issues, restoring service, and guiding users through effective solutions. • Install, configure, and maintain desktops, laptops, mobile devices, and related IT infrastructure in alignment with established operational and security standards. • Monitor the performance and reliability of hardware, software, and connected systems to identify risks and address issues before they affect business operations. • Manage service requests and incident tickets by prioritizing work, documenting findings, and following defined support processes through to resolution. • Carry out technical validation and operational testing to confirm that systems, devices, and configurations perform as expected. • Investigate recurring incidents and underlying technical problems, determine root causes, and support timely corrective action. • Contribute to the design and ongoing enhancement of technical components within the support environment, including capacity planning and optimization activities. • Help maintain consistent service delivery by documenting solutions, updating the knowledge base, and sharing practical insights that improve support effectiveness. • Assess technical considerations such as system availability and security impacts when reviewing support needs or proposed changes within the area of expertise.
2026-11-02T00:00:00Z

Senior Cyber Security Specialist

North York, ON
onsite
Permanent
110000 - 117000 CAD / Yearly
We are looking for a Senior Cyber Security Specialist to strengthen and advance our security operations in North York, Ontario. In this role, you will help protect enterprise systems, cloud platforms, and end-user environments by identifying risks, responding to threats, and driving practical security improvements. You will work across infrastructure, identity, endpoint, and network security while supporting compliance efforts and promoting a strong security culture throughout the organization. This role is hybrid 2 days onsite in North York! Responsibilities:• Monitor, investigate, and respond to security events across cloud, network, endpoint, and identity environments using SIEM and threat detection tools.• Conduct vulnerability assessments, interpret findings, and partner with technical teams to prioritize and track remediation activities.• Administer and enhance security controls within Microsoft technologies, including Defender, Sentinel, Intune, Entra, Microsoft 365, and Azure.• Strengthen firewall and perimeter protections by configuring, reviewing, and troubleshooting platforms such as Check Point and Cisco security technologies.• Support incident response efforts by analyzing suspicious activity, containing threats, documenting outcomes, and recommending preventive measures.• Contribute to governance, risk, and compliance initiatives by helping align security practices with recognized frameworks and internal requirements.• Promote security awareness by assisting with education programs, guidance materials, and practical recommendations for reducing user-related risk.• Assess and improve security architecture with a focus on Zero Trust principles, network segmentation, identity protection, and endpoint resilience.
2026-10-19T00:00:00Z

Technical Support Engineer: II

Toronto, ON
remote
Temporary
30 - 40 CAD / Hourly
We are seeking a Technical Support Engineer with 4+ years of experience providing technical support across enterprise environments. The ideal candidate will have strong experience supporting applications, hardware, Microsoft technologies, and end-user computing environments. This role requires excellent troubleshooting skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment. This is fully remote 6 month contract to start opportunity, for our client in Toronto, Ontario. Key Responsibilities Provide Level 1-2 technical support for software, hardware, network, and application-related issues. Support, maintain, and troubleshoot business-critical application systems. Manage and administer Active Directory, including user account creation, permissions, group policies, password resets, and access management. Provide support for Microsoft 365 (Office 365) services, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Diagnose and resolve desktop, laptop, printer, and peripheral hardware issues. Install, configure, maintain, and upgrade hardware and software components. Investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with development, infrastructure, and business teams to resolve complex technical issues. Document support activities, technical procedures, and knowledge base articles. Monitor system performance and recommend improvements to enhance reliability and user experience. Ensure adherence to service level agreements (SLAs) and support best practices.
2026-10-30T00:00:00Z

Cybersecurity Consultant

Calgary, AB
onsite
Temporary
0 - 0 CAD / Yearly
OverviewOur client is seeking a Cybersecurity Consultant for a 12-month contract based in Calgary, requiring full-time onsite presence. This role will focus on delivering cybersecurity enhancements across both cloud and traditional enterprise infrastructure environments, with a strong emphasis on remediating legacy technology risks, improving security configurations, and implementing sustainable security controls. The successful candidate will combine hands-on technical cybersecurity expertise with project delivery experience, leading remediation initiatives across Microsoft on-premises environments, Microsoft 365, VMware infrastructure, and AWS cloud services. Working closely with infrastructure, endpoint, and security teams, the consultant will drive security improvements, coordinate remediation efforts, and implement lasting controls that strengthen the organization's overall cybersecurity posture. Key Responsibilities<ul><li>Lead and execute cybersecurity improvement initiatives across enterprise infrastructure, including servers, endpoints, cloud platforms, and supporting technologies.</li><li>Translate security assessments, penetration test findings, vulnerability reports, audit recommendations, and risk assessments into actionable remediation plans.</li><li>Develop and manage project plans, implementation roadmaps, timelines, milestones, and deployment strategies for security initiatives.</li><li>Coordinate remediation activities across Infrastructure, Endpoint Management, Security Operations, and other technical teams.</li><li>Monitor and report on project progress, risks, dependencies, and overall remediation status.</li><li>Implement and improve secure configuration baselines and hardening standards across Microsoft and cloud environments.</li><li>Identify and remediate configuration drift, security gaps, and infrastructure misconfigurations.</li><li>Support initiatives related to Privileged Access Management (PAM), Secure Access Service Edge (SASE), and Zero Trust Network Access (ZTNA).</li><li>Lead remediation efforts for legacy infrastructure components that pose operational or cybersecurity risks.</li><li>Collaborate with stakeholders to ensure security improvements align with business objectives and operational requirements.</li><li>Document technical solutions, implementation procedures, and operational support requirements.</li><li>Assist in the development of sustainable security practices, standards, and governance processes.</li></ul>
2026-10-20T00:00:00Z

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