<p>This is an opportunity to join a well-established FinTech company in a technology leadership role. In this position, you’ll be leading a team size of around 15 people, and you’ll have several team leads reporting to you. </p><p><br></p><p>This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that the platform is running smoothly at all times, to minimize downtime and disruptions. Experience in a software company, working on platform engineering would be considered an asset for this role. </p><p><br></p><p>This role is suitable if you are an experienced people manager, with a strong technical background. Perhaps you started your career in IT systems administration or product operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p><strong>THE ROLE:</strong> </p><p>We are excited to partner with a forward-thinking technology solutions provider that is on the hunt for a dynamic and motivated Senior IT Operations Lead. In this integral role, you will oversee IT operations, ensuring both the seamless execution of daily technical activities and the development of a scalable, long-term infrastructure strategy. This position calls for someone with hands-on expertise who is as comfortable solving technical issues as strategizing around system performance and future growth. You will be the driving force behind aligning IT operations with business goals, diving into everything from system optimization to cloud integrations, while fostering a cybersecurity-first mindset. If you thrive in environments that blend strategy with execution, this role is tailored for you.</p><p><strong>WHY THIS ROLE?</strong></p><p>This is an incredible opportunity for professionals seeking a role that merges leadership with hands-on technical challenges. You’ll join a company that values collaboration, promotes innovation, and is dedicated to being a step ahead in cutting-edge IT solutions. You will receive a competitive salary, rewarding your expertise and dedication and a comprehensive benefits package. Additional perks include; flexible work schedules to support work-life balance, professional development opportunities to grow your career, option to participate in the employee stock ownership plan. If you’re looking for a role where your ideas and leadership will directly influence a growing company’s success, we want to hear from you! Apply today and take the next step toward an exciting future in IT operations leadership.</p>
<p><strong>THE ROLE: </strong></p><p>Robert Half is recruiting now for a detail-oriented and technically savvy Application Support Specialist for our Edmonton Client. As the successful candidate you will take ownership of managing and optimizing the organization’s application portfolio. In this role, you will focus on integrating systems, streamlining data management, and driving innovative solutions to improve business operations. By leveraging workplace automation, database configurations, and AI-driven efficiencies, you will ensure applications align with organizational goals while enhancing overall digital capabilities. You will play a pivotal role in making data and applications work smarter to improve workflows, eliminate redundancies, and deliver long-lasting impact through technology.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Application Management:</strong> Oversee application services, including integration, updates, and optimization, ensuring they align with team goals and organizational objectives</li><li><strong>Data Systems:</strong> Configure and manage databases and data systems to ensure security, efficiency, and scalability while supporting overall system automation. Enable integration with enterprise applications, AI, and data analytics tools</li><li><strong>Technical Support:</strong> Develop solutions to minimize application and software conflicts,</li><li>optimize Microsoft 365 services (e.g., Teams, Viva, SharePoint) to align with organizational objectives and generate performance reports and collaborate with stakeholders to drive improvements</li><li><strong>Strategic Initiatives:</strong> Partner with teams across portfolios to strategize and implement digital solutions, contribute to major projects, lead application and data-related projects (planning, budget, execution) and drive innovation through the adoption and automation</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a dynamic, tech-forward environment where your contributions will fundamentally shape the way the organization operates. You’ll have the chance to work on strategic projects that enhance workflows and deliver tangible results, while staying at the forefront of cutting-edge technologies such as workplace automation, AI, and cloud-based systems. Beyond a competitive salary and comprehensive benefits, you’ll gain hands-on experience with powerful tools like PowerShell, Azure, AWS, and M365, while playing a key role in evolving the client’s digital infrastructure for long-term success. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
We are looking for a dedicated Technical Support Analyst to join our team in Toronto, Ontario. This long-term contract position offers an exciting opportunity to contribute to major IT initiatives, including Windows 11 migration projects, while delivering high-quality helpdesk support. The ideal candidate will possess strong technical expertise, exceptional problem-solving skills, and a commitment to providing top-notch service to end users.<br><br>Responsibilities:<br>• Coordinate and implement Windows 11 upgrades, including pre-deployment assessments, data backups, system installation, and troubleshooting post-upgrade issues.<br>• Manage and resolve helpdesk tickets efficiently, addressing hardware, software, and network concerns to ensure minimal disruption.<br>• Configure workstations, peripherals, and desk setups for new hires to enable seamless onboarding.<br>• Maintain detailed asset inventory records, ensuring equipment tracking and updates are accurate.<br>• Oversee hardware decommissioning processes, including secure data erasure and proper recycling practices.<br>• Provide end-user training and guidance to support the transition to new systems and tools.<br>• Document resolutions and update knowledge base articles to streamline future troubleshooting.<br>• Triage and resolve common IT issues, escalating complex problems to senior team members when necessary.<br>• Organize and optimize IT storage areas for effective inventory management and workspace utilization.<br>• Deliver general IT operational support, contributing to the department's overall efficiency.
<p><strong>THE ROLE: </strong></p><p>We are looking for a skilled and experienced Network and Systems Administrator to lead IT security, cloud, and networking projects that drive efficiencies and improve organizational operations. In this role, you’ll design, implement, and maintain system architectures that align with the organization’s strategic goals. Your expertise will span cybersecurity, networking, cloud environments, and both Linux and Windows systems administration. You’ll work with cross-functional teams to optimize performance, strengthen cybersecurity, and deliver innovative solutions. You’ll also provide mentorship to IT personnel while offering tier 2/3 technical support during peak times. This role presents the opportunity to shape IT infrastructure, ensure business continuity, and contribute to automation efforts using cutting-edge technologies and scripting tools.</p><p><em>Main Responsibilities:</em></p><ul><li><strong>Networking:</strong> Manage and maintain internal network operations for optimal performance. Configure networking equipment (Fortinet, Juniper, Cisco, Aruba) and oversee SD-WAN, VPN tunnels, and IP management. Maintain updated network documentation and diagrams</li><li><strong>Technical Strategy:</strong> Research emerging tools and technologies to enhance IT operations. Design logic-based solutions and contribute to automation using tools like PowerShell and Python. Support development using platforms such as SharePoint, PowerApps, and Flow</li><li><strong>Cybersecurity:</strong> Investigate and address security incidents, configure security tools, monitor traffic, and implement incident response strategies while adhering to industry regulations and best practices</li><li><strong>Systems Administration:</strong> Administer cloud environments (Microsoft 365, Azure, AWS) and virtualized Linux/Windows systems. Conduct backups and implement disaster recovery plans. Optimize server/database performance and train IT staff to troubleshoot system issues efficiently</li><li><strong>Support:</strong> Provide advanced technical support and troubleshooting for IT teams and end-users during peak service times</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This opportunity promises a unique blend of technical challenges and strategic influence. You’ll have the chance to lead critical IT initiatives, optimize systems across platforms, and guide teams in adopting innovative solutions. This role offers a competitive salary and comprehensive benefits, exposure to cutting-edge technologies, including Microsoft 365, Azure, AWS, SD-WAN, and automation scripting tools like PowerShell and Python. By joining this team, you’ll directly impact the organization’s IT infrastructure, contributing to a secure and efficient digital environment. In addition to competitive compensation, you’ll work in a collaborative environment that values growth, innovation, and mentorship.</p>
<p><strong>THE ROLE: </strong></p><p>We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p><strong>THE ROLE: </strong></p><p>We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p>Our client is seeking a Technical Writer to produce high-quality API and integration documentation using MadCap Flare. The successful candidate will work closely with developers, architects, and product teams to capture technical details and present them in a structured, accessible format for both internal and external audiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and understand the client’s API specifications, integration workflows, and system architecture.</li><li>Produce developer-focused documentation in MadCap Flare, including API references, authentication processes, and endpoint usage.</li><li>Create integration guides detailing how the client’s systems connect with third-party platforms.</li><li>Develop supporting diagrams (data flow, sequence, and system architecture).</li><li>Apply single-sourcing and conditional content strategies to deliver multiple outputs (HTML, PDF, online help).</li><li>Collaborate with SMEs to validate technical accuracy.</li></ul>
We are looking for a dedicated IT Help Desk Technician to provide technical support and ensure the smooth operation of IT systems across our organization. This role involves addressing hardware, software, and network-related issues while maintaining device enrollments and configurations. The ideal candidate will possess strong troubleshooting skills and hands-on experience with system administration tools. This is a long-term contract position based in Toronto, Ontario.<br><br>Responsibilities:<br>• Deliver first and second-level IT support to employees, resolving issues related to hardware, software, networks, and user accounts.<br>• Administer and manage Microsoft 365 and Azure Active Directory, including user accounts, security groups, and access permissions.<br>• Diagnose and address technical issues on Windows and macOS devices to minimize downtime.<br>• Handle device enrollment and lifecycle management using Jamf for macOS and Intune for Windows and mobile devices.<br>• Maintain and oversee Apple Business Manager integrations to ensure proper device assignment and deployment workflows.<br>• Configure and monitor endpoint security, compliance, and patching processes.<br>• Record and document IT issues, solutions, and procedures within the help desk system.<br>• Liaise with vendors and escalate complex problems when necessary.<br>• Support IT projects, including system upgrades, deployments, and new tool implementations.
<p>Our client is looking for a dedicated Desktop Support Analyst to join their team on a long-term contract basis in Kanata, Ontario. In this role, you will provide essential onsite IT support to a dynamic manufacturing facility, ensuring smooth operations in both production line environments and office spaces. This position offers an excellent opportunity to collaborate with system administrators, engineers, and other technical professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver hands-on IT support for hardware, peripherals, and Windows-based Dell PCs across production lines and office environments.</p><p>• Troubleshoot and resolve technical issues related to laptops, desktops, and other workstation equipment.</p><p>• Collaborate with system administrators and the IT Manager to maintain optimal functionality of IT systems.</p><p>• Ensure the seamless operation of IT equipment within the manufacturing facility and engineering offices.</p><p>• Provide deskside support to end-users, addressing software and hardware concerns promptly.</p><p>• Document and escalate complex technical issues as needed, ensuring efficient resolution.</p><p>• Assist in maintaining and upgrading IT equipment to meet operational demands.</p><p>• Support the implementation of Cisco and Citrix technologies within the workspace.</p><p>• Maintain a high level of service while interacting with a diverse group of onsite users.</p><p>• Adhere to security and compliance standards when handling IT assets.</p>
<p>Our client, a Microsoft-focused organization, is undergoing a Windows 11 rollout and is seeking a Bilingual Tier 2 Technical Support Analyst to join their team onsite in Calgary. This short-term contract will support a large-scale device migration and provide hands-on technical support to end users.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 support via chat, email, and in-person channels</p><p>• Assist with the rollout and manual migration of devices to Windows 11</p><p>• Wipe and reimage Lenovo machines in preparation for deployment</p><p>• Troubleshoot hardware/software issues across Windows 11, Office 365, and other enterprise tools</p><p>• Support user account management and permissions via Active Directory</p><p>• Manage and resolve tickets using Zendesk</p><p>• Collaborate with internal IT teams to ensure smooth transitions during the upgrade</p><p>• Deliver bilingual (English/French) technical support to end users</p>
<p><strong>THE ROLE:</strong></p><p>We’re seeking a <strong>Senior IT Internal Auditor</strong> to become an integral part of our energetic and forward-thinking Internal Audit team. This role centers on conducting innovative audits in the realms of technology and cybersecurity, ensuring our systems are both strong and secure.</p><p>We're searching for a professional who takes pride in their work and continuously strives to push boundaries. Someone who questions conventional approaches, adapts to change with enthusiasm, and finds joy in collaborating with others.</p><p><strong>WHY THIS ROLE?</strong></p><p><strong> </strong>Are you ready to step into a key position where your expertise in IT and cybersecurity auditing will truly make a difference? Join our vibrant Internal Audit Department as a Senior IT Internal Auditor and be at the forefront of ensuring technological resilience and security within our organization. You will receive:</p><ul><li><strong>Competitive compensation</strong> designed to reward your skills and contributions.</li><li>Comprehensive <strong>flex benefits</strong> to support your health and well-being.</li><li>Access to a <strong>tuition assistance program</strong> to support your learning journey.</li><li><strong>Training and mentorship programs</strong> to sharpen existing skills and develop new ones.</li></ul><p>If you're looking for an opportunity to grow both personally and professionally in an environment that celebrates effort and creativity, this is your place to thrive. <strong>Apply today, don’t delay!</strong></p>
<p><strong>THE ROLE:</strong> </p><p>We’re on the lookout for an experienced Cyber Security Analyst who has a minimum of three years of hands-on experience within the Canadian cybersecurity landscape. You will serve as a key advocate for identifying, assessing, and mitigating risks while ensuring the upkeep of our organization's security framework. In this role, you'll oversee critical areas such as incident response, vulnerability management, disaster recovery readiness, and the development of compliance policies aimed at safeguarding our systems.</p><p><em>Responsibilities:</em></p><ul><li>Actively monitor, evaluate, and respond to security incidents through tools like CrowdStrike, Qualys, and Azure Defender (P1/P2)</li><li>Execute and manage patching protocols to maintain high-level security across systems</li><li>Review and validate regular backups to ensure disaster recovery processes are robust</li><li>Conduct vulnerability assessments, oversee remediation processes, and generate actionable reports</li><li>Lead updates to cybersecurity documentation, including policies and compliance standards</li><li>Manage initiatives including phishing simulations, tabletop exercises, and security awareness training sessions</li><li>Collaborate closely with internal teams to address vulnerabilities and improve the organization’s security posture</li><li>Stay ahead of advancements in cybersecurity technology, threats, and industry best practices</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>At the forefront of technology and security, this position affords you the opportunity to leverage your technical expertise while actively shaping robust defense systems in a continuously evolving digital landscape. You’ll receive a competitive compensation package with health benefits and an excellent work/life balance engaged in a great team environment. Join our client’s team if you’re eager to make impactful contributions in a company committed to staying ahead of cyber threats by investing in cutting-edge tools and processes. You’ll thrive here if you enjoy solving complex security challenges, collaborating with multidisciplinary teams, and fine-tuning policies to ensure essential systems remain protected and reliable.</p>
We are looking for a skilled Network Administrator to support and maintain our IT infrastructure in Georgetown, Ontario. This role is critical to ensuring seamless connectivity, robust cybersecurity measures, and efficient use of business systems. The ideal candidate will have a strong background in network management and system administration, with the ability to work collaboratively with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support to end-users, resolving issues promptly and ensuring minimal disruption to operations.<br>• Assist users with Microsoft Dynamics systems by troubleshooting, managing permissions, and coordinating with external vendors for upgrades and issue resolution.<br>• Administer Office 365 tools, including Teams, SharePoint, OneDrive, and other applications, while managing user accounts and licenses.<br>• Configure, maintain, and support both physical and virtualized server environments, including regular backups and occasional after-hours maintenance.<br>• Monitor and optimize network performance by configuring switches, routers, and wireless access points, while troubleshooting connectivity issues.<br>• Collaborate with third-party IT service providers to implement cybersecurity measures, perform server patching, and ensure proactive system monitoring.<br>• Maintain detailed records of IT assets, including hardware and software, and ensure compliance with licensing agreements.<br>• Support the implementation of cybersecurity protocols such as endpoint protection, multi-factor authentication, and user access controls.<br>• Analyze system performance and user support trends to suggest improvements in IT operations and infrastructure.<br>• Contribute to the development and enforcement of internal security policies and compliance with external regulations.
We are looking for a skilled Help Desk Analyst II to provide comprehensive onsite IT support for a growing environment in Ottawa, Ontario. This long-term contract position involves addressing technical issues, managing escalated service desk tickets, and ensuring the smooth operation of IT systems across a 200-machine setup. The ideal candidate will bring strong problem-solving skills and a proactive approach to maintaining and enhancing IT infrastructure.<br><br>Responsibilities:<br>• Respond to and resolve IT-related issues, including troubleshooting printers, cabling, and remote access problems.<br>• Manage escalated service desk tickets and ensure timely resolution in alignment with service level agreements.<br>• Configure and set up new laptops and desktops, including the installation of authorized software.<br>• Maintain and apply security updates, patches, and upgrades to all IT hardware and software.<br>• Conduct diagnostics and repairs on laptops, desktops, printers, and other IT equipment.<br>• Ensure compliance with audit requirements by maintaining accurate hardware and software records.<br>• Create and manage purchase requisitions for IT hardware and software, ensuring proper licensing is recorded and maintained.<br>• Set up new user accounts and disable expired accounts in accordance with HR guidelines.<br>• Provide exceptional customer service and technical support to both internal and external stakeholders.<br>• Maintain IT inventory and asset logs, ensuring all records are accurate and up to date.
<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And you will also be involved in the ERP software system and other enterprise applications. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p> </p><p>We are seeking a <strong>Back-End Developer</strong> to design and implement scalable, robust solutions for transportation systems. In this key role, you will focus on building and maintaining server-side applications, databases, and services that power advanced technology products.</p><p> </p><p>This is a hybrid role based in Abbotsford BC</p><p><br></p>
We are looking for an experienced Application Support Engineer to join our team in Toronto, Ontario. This is a long-term contract position where you will play a key role in providing technical support for applications on the Microsoft Windows platform. The role offers a mix of on-premises and remote work, with the opportunity to take on responsibilities independently once trained.<br><br>Responsibilities:<br>• Provide application support on the Microsoft Windows platform, ensuring smooth operation and troubleshooting issues as they arise.<br>• Assist with overflow support tasks when the primary support team is engaged with higher-priority issues.<br>• Act as the main support contact during the final three weeks of December, managing IT-related customer tasks during this quieter period.<br>• Collaborate with the Support Manager and other team members to resolve technical challenges efficiently.<br>• Participate in training sessions to familiarize yourself with internal systems and processes.<br>• Handle customer inquiries with professionalism, ensuring high levels of satisfaction and timely issue resolution.<br>• Monitor and maintain system compatibility with Cisco, Citrix, Dell, and Firewall technologies.<br>• Troubleshoot hardware and software issues, providing effective and timely resolutions.<br>• Offer remote support two days a week after gaining adequate training and demonstrating competency.
<p>A fast-growing technology company is looking for a mid-level Legal Counsel to join their in-house legal team. This role will focus on commercial, privacy, and regulatory matters, with broad exposure across departments including security, HR, and product.</p><p><br></p><p>As the second lawyer on the team, you’ll have a hand in shaping legal strategy, managing external counsel, and supporting risk and compliance functions. You’ll work closely with business and technical teams and report directly to the executive responsible for legal and risk.</p><p><br></p><p>Responsibilities:</p><ul><li>Draft, review, and negotiate a range of commercial agreements, including SaaS, technology services, and vendor contracts</li><li>Develop and manage contract templates and playbooks to streamline deal flow</li><li>Advise on privacy, data protection, and governance frameworks (e.g., GDPR, CCPA, PIPEDA), including internal policies and third-party compliance</li><li>Support enterprise risk and vendor management processes, including legal input on audits, security frameworks (e.g., SOC2, ISO), and third-party risk</li><li>Collaborate on regulatory matters across tech, data, and financial services landscapes; provide legal research and support on compliance initiatives</li><li>Assist with corporate governance, board matters, and business expansion plans (including into new jurisdictions)</li><li>Partner with product and engineering teams to advise on product risk, IP, and contract positioning throughout the development lifecycle</li><li>Provide guidance on employment matters such as contract templates, HR policies, and issue management</li><li>Support dispute resolution and litigation management in collaboration with external counsel</li><li>Contribute to legal operations, including implementation of tools and processes to improve team efficiency and visibility</li></ul><p><br></p>
<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. </u></strong></p><p><br></p><p><br></p><p>Do you have experience leading ISO 27001 audits? Are you excited by the opportunity to manage cybersecurity programs for AI? </p><p><strong> </strong></p><p><strong> </strong></p><p>This leadership position is focused on building and executing cyber risk management programs aligned with emerging technologies such as AI/ML, quantum systems, and other disruptive innovations. As a hands-on contributor, you will develop and enforce security frameworks that meet compliance obligations. Your work will ensure alignment with enterprise-wide risk management initiatives while supporting regulatory standards.</p><p><strong> </strong></p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><strong> </strong></p><p><br></p><p><br></p><ul><li>Lead ISO 27001 audits from initial assessment and control validation through final reporting and certification processes.</li></ul><p><br></p><p><br></p><ul><li>Oversee risk management and compliance for AI platforms and emerging technologies, ensuring alignment with frameworks like the NIST AI Risk Management Framework and ISO/IEC standards.</li></ul><p><br></p><p><br></p><ul><li>Collaborate with cross-functional teams to evaluate technology risks associated with new innovations (e.g., generative AI and quantum computing) and implement solutions to mitigate exposure.</li></ul><p><br></p><p><br></p><ul><li>Guide risk assessments and develop policies for third-party platforms and vendors. </li></ul><p><br></p><p><br></p><ul><li>Establish and operationalize security controls across hybrid cloud and enterprise landscapes, leveraging automation and AI-related safeguards.</li></ul><p><br></p><p><br></p><ul><li>Design and enforce governance structures to ensure compliance with industry regulations, including those specific to AI governance.</li></ul><p><br></p><p><br></p><ul><li>Represent cybersecurity leadership in enterprise-wide risk discussions, incident response planning, and resiliency testing for advanced technologies.</li></ul><p><br></p><p><br></p><ul><li>Support regulatory alignment efforts by tracking developments in cybersecurity laws and standards and incorporating these into organizational compliance programs.</li></ul><p><br></p>
<p>This is an IT Project Coordinator role with a well-established IT Services company in downtown Vancouver. In this role, you’ll play an important role as part of the project management office (PMO), and you’ll be coordinating several internal and external projects.</p><p><br></p><p>You will be working with a variety of internal and external stakeholders including in-house colleagues, vendors and external clients.</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p><p><br></p><p><br></p><p><br></p>
<p><strong>THE ROLE:</strong> </p><p>We’re looking for an <strong>Experienced Node Developer</strong> to join our innovative team and contribute to cutting-edge software projects. You will collaborate within an agile environment, working with a talented group of developers and stakeholders to deliver high-quality solutions that optimize system functionality and improve overall performance. Reporting to a project leader or manager, this role empowers you to take ownership, show creativity, and deliver exceptional results.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, test, and implement new software features tailored to business needs.</li><li>Partner with your Team Lead and colleagues to foster clear and consistent communication.</li><li>Participate in root cause analyses and improve code quality through tests and reviews.</li><li>Recommend changes to optimize software functionality and boost performance.</li><li>Compile timely and comprehensive documentation for use across projects.</li><li>Stay informed on emerging industry trends and technologies.</li><li>Adapt quickly between tasks to maintain workflow efficiency and composure.</li><li>Utilize strong problem-solving abilities to guide critical decisions effectively.</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is not your ordinary Node Developer opportunity—this is a chance to work with talented professionals in a highly collaborative environment. You’ll have access to the tools, technologies, and resources to not only contribute to impactful projects but also grow your own expertise. We value creativity, innovation, and teamwork and will give you the platform to truly make your ideas count.</p><p>Here, you will build upon your career by engaging in exciting tasks that challenge your abilities, expand your technical knowledge, and inspire you to deliver your very best. If you love working in a fast-paced, dynamic industry and making a difference with your work, this is the role for you. Apply today, don’t wait!</p>
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
We are looking for a skilled UKG Implementation Consultant to join our team on a contract basis in London, Ontario. In this role, you will play a key part in supporting and optimizing ERP and CRM systems to meet business needs. Your expertise will contribute to ensuring seamless system integration, effective collaboration, and robust training for end users.<br><br>Responsibilities:<br>• Develop and execute test cases for NetSuite modules, including Order-to-Cash (O2C), Demand-to-Build (D2B), and Procure-to-Pay (P2P), ensuring alignment with business requirements.<br>• Maintain a centralized repository for workflows, test results, training materials, exceptions, and customization documentation.<br>• Collaborate with vendors to communicate business requirements effectively and ensure timely resolution of tasks, even in cases of team changes.<br>• Design and deliver tailored training sessions to support user adoption of new systems and workflow processes.<br>• Identify appropriate stakeholders for technical discussions, organize meetings, and document key decisions and action items.<br>• Take ownership of assigned tasks, ensuring timely follow-ups and accountability for ongoing actions.<br>• Adapt to evolving project requirements, such as learning new technologies or processes independently.<br>• Monitor and troubleshoot integrations between NetSuite and other systems, ensuring they function seamlessly.<br>• Coordinate with IT teams to address system access issues and ensure smooth cross-team communication.<br>• Identify areas for process improvement and work with vendors to implement system enhancements.
<p>Robert Half is looking to recruit a full time / permanent Systems Configuration Specialist to join a client that is rapidly expanding in the east GTA region. This is an exciting opportunity offering growth, stability and excellent work culture!</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements closely will receive a response - Thank you for your understanding.</p><p><br></p><p>Role: Systems Configuration Specialist</p><p>Type: Full time / permanent</p><p>Location: East GTA</p><p>Compensation: $65k to $70k + Annual Bonus (Individual performance / company performance ) + 3 Weeks Vacation + 6 PTO days + Benefits including ESP</p><p><br></p><p>Requirements + Responsibilities:</p><p>• 4+ years experience as Business Analyst or Technical Analyst (or similar)</p><p>• Experience working with business requirements – Understanding how requirements are translated into technical documents; IT based projects</p><p>• Experience working in payment cards (ideally); financial or banking or software industry is acceptable</p><p>• Understands workflows and business processes; business process mapping – VISIO, SALESFORCE etc.</p><p>• Setting up workflows from scratch (configuration); technical acumen</p><p>• Banking operations / back office banking knowledge</p><p>• Software implementation experience</p><p>• Strong communication – Most clients are in USA; research maybe required</p><p>• Product is a low code solution and by configuration they mean “Workflows”</p><p>• ASSET: Understanding of Java / J2EE / Web-based applications; SQL – This is not an in-depth technical role</p>
