Senior Customer Service Specialist Jobs

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Senior Paid Social Specialist

Toronto, ON
onsite
Temporary
30 - 45 CAD / Hourly
We are looking for a Senior Paid Social Specialist to join an advertising team in Toronto, Ontario on a Long-term Contract basis. This position is suited to a paid social expert who can lead campaign execution, optimize performance, and translate data into clear recommendations for clients and internal stakeholders. The successful candidate will bring strong platform knowledge, a commercial mindset, and the ability to support high-quality campaign delivery across multiple paid social channels. Responsibilities: • Lead the setup, launch, and day-to-day management of paid social campaigns across platforms such as Meta, TikTok, Snapchat, Pinterest, LinkedIn, X, and Reddit. • Partner with planning teams to shape campaign approaches that align with client objectives and strengthen overall paid social strategy. • Use audience, historical, and pre-campaign insights to build effective media plans and campaign structures using internal and external tools. • Monitor delivery, pacing, and performance closely, making timely optimizations to keep campaigns on track against KPIs and client expectations. • Analyze campaign results and complex performance data to uncover trends, identify opportunities, and recommend actions that improve outcomes. • Prepare dashboards and recurring or ad hoc reports that clearly communicate campaign health, results, and strategic insights to clients and internal teams. • Collaborate with client partnerships and product stakeholders to support reporting, analytics, and performance storytelling across accounts. • Contribute to advanced measurement initiatives through native platform tools and third-party solutions to connect social results with broader omnichannel performance. • Improve operational consistency by developing scalable processes, templates, and best practices, while maintaining accurate campaign tracking and platform hygiene. • Work with international colleagues and client-facing teams to uphold global standards and strengthen performance-focused client relationships.
2026-10-28T00:00:00Z

Senior Payroll Specialist

Burnaby, BC
onsite
Permanent
80000 - 90000 CAD / Yearly
Our South Burnaby client is looking to hire a Senior Payroll Specialist for there growing business. Reporting to the SVP, Finance, the Senior Payroll Specialist will be responsible for a full cycle multi-jurisdictional Canadian payroll for roughly 250 employees across BC, Alberta, Ontario and Quebec using Ceridian Dayforce. Additional duties will include month end reconciliations and journal entries for payroll as well payroll reporting and analysis for senior leadership.
2026-11-02T00:00:00Z

Senior Cyber Security Specialist

North York, ON
onsite
Permanent
110000 - 117000 CAD / Yearly
We are looking for a Senior Cyber Security Specialist to strengthen and advance our security operations in North York, Ontario. In this role, you will help protect enterprise systems, cloud platforms, and end-user environments by identifying risks, responding to threats, and driving practical security improvements. You will work across infrastructure, identity, endpoint, and network security while supporting compliance efforts and promoting a strong security culture throughout the organization. This role is hybrid 2 days onsite in North York! Responsibilities:• Monitor, investigate, and respond to security events across cloud, network, endpoint, and identity environments using SIEM and threat detection tools.• Conduct vulnerability assessments, interpret findings, and partner with technical teams to prioritize and track remediation activities.• Administer and enhance security controls within Microsoft technologies, including Defender, Sentinel, Intune, Entra, Microsoft 365, and Azure.• Strengthen firewall and perimeter protections by configuring, reviewing, and troubleshooting platforms such as Check Point and Cisco security technologies.• Support incident response efforts by analyzing suspicious activity, containing threats, documenting outcomes, and recommending preventive measures.• Contribute to governance, risk, and compliance initiatives by helping align security practices with recognized frameworks and internal requirements.• Promote security awareness by assisting with education programs, guidance materials, and practical recommendations for reducing user-related risk.• Assess and improve security architecture with a focus on Zero Trust principles, network segmentation, identity protection, and endpoint resilience.
2026-10-19T00:00:00Z

Senior Payroll & Benefits Specialist

Burnaby, BC
onsite
Permanent
85000 - 95000 CAD / Yearly
Our suburban client from the construction sector is looking to hire a Senior Payroll and Benefits Specialist for their well established and growing business. Currently in the midst of several business process improvement and modernization projects, our client is looking at succession planning. The Senior Payroll and Benefits Specialist will be responsible for working alongside the incumbent payroll professional and helping prepare for the upcoming time and attendance tracking (software) implementation while learning about the businesses' payroll processes. This will eventually be a sole contributor position where the Senior Payroll and Benefits Specialist will have total ownership over 5 payrolls averaging 250 total staff members and benefits administration across BC and Alberta.
2026-10-19T00:00:00Z

Senior Service Designer

Burlington, ON
remote
Temporary
75 - 85 CAD / Hourly
We are looking for a Senior Service Designer to join a Long-term Contract opportunity based in Burlington, Ontario. In this role, you will shape connected experiences across products, platforms, and customer touchpoints by bringing a holistic view to complex design challenges. You will work across a range of initiatives, partnering with cross-functional teams to improve how users discover, adopt, and continue engaging with digital solutions. This position is ideal for someone who combines strategic service design expertise with strong facilitation skills and a clear understanding of how experience improvements support business growth. Responsibilities:<ul><li>Drive service design initiatives across multiple digital experiences, translating complex challenges into structured journeys, blueprints, and practical recommendations for delivery teams.</li><li>Influence project direction early by helping define briefs, clarifying problem statements, and guiding senior stakeholders toward effective design decisions.</li><li>Identify opportunities where improved service experiences can strengthen customer acquisition, product adoption, and long-term engagement.</li><li>Incorporate AI tools into day-to-day design work to speed up research synthesis, uncover patterns, and highlight high-value opportunities while applying sound human judgement.</li><li>Facilitate workshops, collaborative sessions, and design sprints that help stakeholders align on priorities and move toward clear next steps.</li><li>Produce strong supporting evidence for each engagement by documenting outcomes, insights, and examples that demonstrate the value of design partnership.</li><li>Strengthen team capability by sharing methods, encouraging connected thinking, and contributing to higher standards across product and digital design practices.</li><li>Work across short- and long-range initiatives, leaving behind scalable frameworks, clear documentation, and service improvements that continue beyond the engagement.</li></ul>
2026-11-02T00:00:00Z

5 results for Senior Customer Service Specialist jobs