Add your latest resume to match with open positions.
5 results for Sem Specialist jobs
- Toronto, ON
- remote
- Temporary
- 33.25 - 38.5 CAD / Hourly
- We are looking for a bilingual French Collections Specialist to join our team in Toronto, Ontario on a Contract basis. This position is well suited to a detail-oriented individual who can manage receivables, communicate effectively with clients, and help reduce outstanding balances while maintaining a high standard of service. The successful candidate will work with financial systems and customer records to support timely collections, payment follow-up, and account resolution.<br><br>Responsibilities:<br>• Contact customers in French and English to follow up on overdue accounts and work toward timely payment arrangements.<br>• Review account activity, assess delinquency status, and take appropriate collection steps in line with company practices.<br>• Process incoming payments accurately and update account records within accounting and CRM platforms.<br>• Investigate billing or account issues by using available research tools and internal systems to support resolution.<br>• Maintain clear documentation of collection efforts, customer conversations, commitments, and payment outcomes.<br>• Collaborate with internal teams to address credit concerns, reconcile account discrepancies, and improve account status.<br>• Monitor aging reports and prioritize collection activities based on risk, balance size, and payment history.<br>• Support account management activities using tools such as Accurint, Epic software, and other collection-related systems when required.
- 2026-10-15T00:00:00Z
- Scarborough, ON
- onsite
- Permanent
- 60000 - 73000 CAD / Yearly
- Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. <br> Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
- 2026-10-07T00:00:00Z
- Mississauga, ON
- onsite
- Temporary
- 21 - 24 CAD / Hourly
- We are looking for a Collections Specialist to join our team in Mississauga, Ontario on a Contract basis. This role focuses on managing business client accounts, supporting collection activities, and maintaining strong client relationships that encourage timely payment and long-term partnership. The successful candidate will bring a customer-focused approach, sound judgment, and the ability to balance service excellence with effective account follow-up.<br><br>Responsibilities:<br>• Oversee a portfolio of business accounts, maintaining regular communication to support account health and long-term client satisfaction.<br>• Conduct collection outreach by phone and email, issue account statements, and follow up on outstanding balances in a timely and accurate manner.<br>• Work closely with cash application teams to help resolve payment allocation issues and improve the accuracy of account records.<br>• Coordinate with clients to confirm that account activity aligns with contractual obligations and applicable compliance standards.<br>• Liaise with internal operational teams to address service-related concerns and help deliver a consistent client experience.<br>• Strengthen client relationships through responsive support, proactive communication, and a solutions-oriented approach.<br>• Identify opportunities to improve account engagement, reduce attrition, and support ongoing revenue stability.<br>• Manage competing priorities effectively while maintaining accuracy, consistency, and timely follow-up across all assigned accounts.
- 2026-10-16T00:00:00Z
- Woodbridge,, ON
- onsite
- Temporary
- 30 - 32 CAD / Hourly
- We are looking for a Collections Specialist to join our team in Ontario on a contract basis. This position focuses on supporting accounts receivable activities by following up on outstanding balances, maintaining accurate payment records, and providing attentive service to customers. The successful candidate will use accounting and CRM systems to manage collection activities, reduce delinquent accounts, and help maintain healthy credit and payment practices.<br><br>Responsibilities:<br>• Contact customers regarding overdue accounts and work to secure timely payment through clear and courteous communication.<br>• Review outstanding balances, monitor delinquency trends, and take appropriate action to support collection targets.<br>• Process and document payments accurately while updating account information in internal systems.<br>• Maintain detailed records of collection activity, customer interactions, and payment arrangements using accounting software and CRM tools.<br>• Coordinate with internal teams to resolve billing concerns, account discrepancies, and credit-related issues affecting payment timelines.<br>• Assess account status and recommend next steps for follow-up based on payment history and risk indicators.<br>• Deliver responsive customer service while handling sensitive financial discussions with accuracy and care.
- 2026-10-16T00:00:00Z
- Calgary, AB
- onsite
- Temporary
- 0 - 0 CAD / Yearly
- <p>Our client, a leading Oil & Gas Services organization in <strong>Calgary</strong>, is seeking a <strong>Collections Specialist</strong> for a long-term contract. This role will focus on accounts receivable, credit exposure, overdue payments and dispute resolution while maintaining positive customer relationships in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage a portfolio of receivables and proactively follow up on overdue balances.</li><li>Monitor daily customer credit exposure, identify accounts exceeding approved limits, and determine appropriate follow-up actions.</li><li>Investigate billing issues, payment discrepancies and account disputes, coordinating resolutions as needed.</li><li>Contact customers by phone and email to request payment, issue reminders and arrange payment plans.</li><li>Apply account holds within assigned authority and follow established collection practices.</li><li>Maintain accurate records of customer interactions, payment commitments and collection activities.</li><li>Work with internal finance teams to confirm account status, support reconciliations and maintain accurate records.</li><li>Report on aging, collection performance and outstanding receivables, escalating high-risk accounts when necessary.</li><li>Support month-end and year-end reporting and adapt to changing systems, tools and processes.</li></ul><p><br></p>
- 2026-10-14T00:00:00Z