2 results for Sem Specialist jobs

Collections Specialist

Calgary, Alberta
onsite
Temporary
0 - 0 CAD / Yearly
Our client is seeking a detail-oriented Collections Specialist to join their team in Calgary, Alberta. This role supports effective accounts receivable management and healthy cash flow by managing customer accounts, following up on outstanding balances, resolving payment issues, and maintaining strong customer relationships. The ideal candidate is a detail-oriented and organized professional with practical collections experience, strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.Responsibilities:<ul><li>Manage accounts receivable portfolios and proactively follow up on overdue balances to support timely collections.</li><li>Monitor customer credit exposure, identify accounts exceeding approved limits, and take appropriate action to mitigate risk.</li><li>Investigate and resolve payment discrepancies, billing issues, account reconciliations, and customer disputes.</li><li>Contact customers by phone and email to discuss outstanding balances, payment commitments, and approved payment arrangements.</li><li>Maintain accurate records of collection activities, customer communications, account updates, and payment commitments.</li><li>Collaborate with Finance and internal teams to verify account status, support cash application, and maintain accurate records.</li><li>Prepare regular reports on aging, outstanding balances, and collection activity, and escalate high-risk or unresolved accounts as required.</li><li>Support month-end and year-end activities while adapting to changing business needs, systems, and collection priorities.</li></ul>
2026-09-25T00:00:00Z

Career Pathway Specialist

Toronto, Ontario
onsite
Permanent
70000 - 80000 CAD / Yearly
Career Pathway Specialist (1-Year Contract) Our client is seeking a Career Pathway Specialist for a 1-year contract. This role will lead career development initiatives that support prospective students, current students, designated members, and employers seeking qualified payroll professionals. The position also supports designation completion processes and helps build a strong career pipeline.The successful candidate will lead and coordinate career development programs, resources, services, and related initiatives while ensuring processes are completed accurately, efficiently, and in line with established policies and procedures. Key Responsibilities Career Development Strategy and Initiatives<ul><li>Research and benchmark career development practices across relevant professions, educational institutions, and non-profit organizations to identify trends and opportunities.</li><li>Lead the development, implementation, and ongoing improvement of career development initiatives.</li><li>Partner with internal teams to support employer relationships and strengthen employment pathways for payroll professionals.</li><li>Build and maintain relationships with recruiters, employers, and strategic partners to understand hiring needs and create opportunities for students and members.</li><li>Enhance job board resources by growing employer participation, increasing job posting variety, and improving access to relevant opportunities.</li><li>Promote payroll career pathways and professional designations to students and other target audiences.</li><li>Act as a key contact for employers seeking career development tools, resources, and support.</li></ul> Programs, Events, and Resources<ul><li>Plan, coordinate, and deliver virtual and in-person career development events and workshops.</li><li>Collaborate with partners to provide programming on topics such as resume development, labour market insights, and career advancement strategies.</li><li>Support career planning, mentorship, professional development, and member engagement initiatives.</li><li>Lead day-to-day administration of the mentorship program, including participant support, communications, issue resolution, and reporting.</li><li>Maintain and enhance career toolkits, digital resources, and communications that support student and member success.</li><li>Track participation, outcomes, and key performance indicators to measure effectiveness.</li><li>Prepare reports, presentations, correspondence, and other related materials.</li></ul> Designation and Credentialing Support<ul><li>Serve as the primary contact for Transfer of Credit inquiries and assess course information against established criteria.</li><li>Coordinate with internal teams to review documentation, track requests, and provide status updates.</li><li>Monitor shared credentialing communications and respond to inquiries in a timely and accurate manner.</li><li>Support process improvements, testing, and implementation of systems and technologies related to designation administration.</li><li>Create infographics and other support materials as needed.</li></ul>
2026-09-10T00:00:00Z