<p>Our Valued client is looking for a <strong>Business Systems Analyst with manufacturing experience</strong> to join their team in Ottawa's West-End supporting and optimizing an ERP operations within a well-established aerospace manufacturing environment. In this role, you will collaborate with various departments to optimize our business processes and ensure the seamless operation of our systems. This position offers an exciting opportunity to contribute to a dynamic organization while leveraging your technical expertise and analytical skills.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the on-site ERP support lead during and after SAP implementation</li><li>Support the transition from Cincom to SAP</li><li>Provide Tier 3 functional support to plant users</li><li>Partner with Corporate IT on system configuration and issue resolution</li><li>Support manufacturing execution systems and ERP functionality</li><li>Ensure ERP data integrity through validation and process review</li><li>Troubleshoot system issues and escalate technical concerns appropriately</li><li>Develop dashboards and reporting using Excel, Power BI, and related tools</li><li>Support Sales Engineering, Finance, and Operations teams</li><li>Assist with user training and change management initiatives</li><li>Identify process improvements within a traditionally paper-driven plant environment</li></ul>
<p><strong>Job Description:</strong> Business Analyst, Finance FP& A</p><p><strong>Location:</strong> Mississauga, Ontario (Hybrid, 3 days on site)</p><p><strong> </strong></p><p><strong>Overview:</strong> Robert Half is seeking for a Business Analyst, Finance for an exciting opportunity with a Mississauga client! In this role, you will be responsible for delivering critical financial and operational insights to support strategic and day-to-day business decisions. Reporting to the Director, Finance, this role partners closely across finance, operations, and commercial teams, translating complex data into actionable recommendations. The ideal candidate excels at independently designing, building, and refining financial models, and driving process improvements in a fast-paced, matrixed environment.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p>· Act as a trusted business partner by building strong relationships across operational and commercial functions to understand business drivers and priorities.</p><p>· Communicate complex financial and analytical insights clearly to both finance and non-finance stakeholders.</p><p>· Lead the design, development, and management of financial and operational models for forecasting, performance management, and decision support.</p><p>· Conduct detailed revenue, margin, cost, and efficiency analyses; support budgeting, forecasting, and long-range planning.</p><p>· Identify and address gaps or inefficiencies in existing data, reporting, and processes; drive automation, standardization, and improvements.</p><p>· Deliver measurable outcomes, including enhanced reporting, increased forecasting accuracy, and tangible cost or efficiency gains.</p><p>· Manage analytical projects independently from problem definition to recommendation, prioritizing requests and escalating issues as needed.</p>
<p>Our client is seeking a driven and analytical <strong>Senior Financial Analyst</strong> to play a key role in delivering meaningful financial insights that influence strategy and operational performance. In this position, you will partner with leaders across the business to interpret financial data, uncover trends, and translate findings into clear, actionable recommendations that support sound decision-making.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>• Deliver deep financial analysis</strong> on monthly results, highlighting key drivers, trends, and variances against budget and forecast.</p><p><strong>• Build and present</strong> high‑impact financial reports and dashboards that equip senior leadership with timely, decision-ready insights.</p><p><strong>• Partner with Operations leaders</strong> to provide financial expertise that strengthens operational planning, performance management, and resource allocation.</p><p><strong>• Develop and enhance</strong> ad‑hoc reports and analytical tools to evaluate customer profitability, pricing strategies, margin opportunities, and operational efficiencies.</p><p><strong>• Lead the budgeting and forecasting cycles,</strong> challenging assumptions, validating inputs, and ensuring accuracy across all business units.</p><p><strong>• Maintain the integrity of financial data</strong> through complex balance sheet reconciliations and rigorous review of financial records.</p><p><strong>• Support compliance and internal control standards,</strong> ensuring reporting accuracy and alignment with policies and accounting requirements.</p><p><strong>• Champion continuous improvement</strong> by streamlining reporting processes, identifying automation opportunities, and contributing to successful year‑end audit activities.</p><p><strong>• Integrate and analyze data</strong> from multiple sources to produce clear insights, trend analyses, and recommendations that enhance business performance.</p><p><br></p>
<p>We are looking for an experienced Financial Analyst to join our client in the public sector for a 6 month contract role. In this role, you will provide critical financial expertise, including budgeting, forecasting, and variance analysis, to support organizational decision-making and compliance. This position offers an opportunity to collaborate with business leaders, contribute to financial systems improvement, and prepare detailed reports that drive actionable insights.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage budgets, forecasts, and expenditure tracking in alignment with organizational policies and regulatory standards.</p><p>• Collaborate with business leaders to analyze financial data, offering guidance on budget preparation and strategic planning.</p><p>• Create and present detailed financial reports, conduct trend analysis, and propose solutions to address discrepancies.</p><p>• Perform variance analysis and provide explanations to ensure clarity and accuracy in financial reporting.</p><p>• Enhance financial systems and processes, ensuring efficiency and reliability in financial operations.</p><p>• Utilize advanced Excel skills to conduct modeling, data cleanup, and analysis for accurate financial decision-making.</p><p>• Partner with stakeholders to build strong relationships and facilitate effective communication of financial insights.</p><p>• Contribute to a collaborative and fast-paced work environment, ensuring attention to detail in all financial tasks.</p>
We are looking for a detail-oriented Finance Analyst to join our team on a contract basis. This position involves working remotely, supporting financial operations, and ensuring accurate reporting and smooth processing of accounts payable. Based in Toronto, Ontario, this role offers an excellent opportunity to contribute to a dynamic services environment.<br><br>Responsibilities:<br>• Accurately review, code, and process invoices in compliance with company standards.<br>• Manage accounts payable tasks, including uploading and submitting approvals.<br>• Monitor invoice statuses using accounting software and address discrepancies as needed.<br>• Provide administrative support to ensure efficient financial operations.<br>• Respond promptly to inquiries from clients and vendors, delivering high-quality service.<br>• Utilize JD Edwards and Microsoft Excel for financial analysis and reporting.<br>• Prepare and maintain detailed financial reports for various accounts and properties.<br>• Apply fundamental cash and accrual accounting principles to financial processes.<br>• Collaborate with team members to streamline workflows and improve efficiency.
<p>We are looking for a detail-oriented Accounts Receivable Analyst to join our team on a contract basis in Shelburne, Ontario. In this role, you will manage invoice accuracy, validate financial details, and resolve disputes for a diverse customer portfolio. Your analytical skills and ability to navigate customer portals and ERP systems will be essential to ensure seamless operations and accurate financial reporting.</p><p><br></p><p>Responsibilities:</p><ul><li>Review and validate high volumes of invoices for accuracy, ensuring compliance with pricing, terms, taxes, freight, purchase orders, and contract details.</li><li>Identify discrepancies or recurring issues within invoices and escalate trends to management or relevant departments.</li><li>Upload invoices, supporting documents, and backups to various customer portals while monitoring their status for acceptance, rejection, or disputes.</li><li>Extract transactional data from ERP systems to verify billing details and reconcile historical activities.</li><li>Investigate customer deductions related to pricing errors, short shipments, compliance fines, promotional claims, or other variances.</li><li>Collaborate with Sales, Operations, Supply Chain, and Customer Service teams to gather documentation supporting dispute resolutions.</li><li>Prepare detailed analyses and findings to approve or reject deductions, ensuring accuracy and transparency.</li><li>Maintain organized records of disputes, correspondence, and resolution processes to support financial audits and reporting.</li><li>Monitor customer portal activities and ensure timely responses to inquiries or pending statuses.</li><li>Communicate effectively with cross-functional teams to resolve billing discrepancies and maintain positive customer relationships.</li></ul>
<p>We are looking for an experienced HRIS (Workday) Analyst to join our team in Mississauga, Ontario. In this role, you will play a critical part in managing and optimizing our Human Resources Information Systems (HRIS) processes to enhance efficiency and improve workflows. Your expertise in Workday and data analysis will be key to ensuring smooth system operations and delivering impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of new HRIS (Workday) modules and ensure seamless integration with payroll systems and external vendors.</p><p>• Serve as the primary technical resource for resolving system issues, managing tickets, and performing regular data audits.</p><p>• Analyze system workflows, identify inefficiencies, and develop strategies to automate processes for improved functionality.</p><p>• Translate complex system updates into user-friendly training materials and communication plans to support global teams.</p><p>• Conduct data mapping and reporting tasks, ensuring accuracy and consistency across systems.</p><p>• Collaborate with cross-functional teams to address system-related challenges and deliver solutions aligned with organizational goals.</p><p>• Monitor system performance and proactively troubleshoot issues to maintain operational efficiency.</p><p>• Develop and maintain documentation for system processes, configurations, and updates.</p><p>• Identify opportunities for process improvements and implement solutions to enhance the employee experience.</p>
<p>This is an opportunity to join a community-based organization in the role of ERP Programmer Analyst. This organization is using Microsoft Dynamics 365 Finance & Operations (F& O) as their main information system.</p><p>In this role, you’ll be the main person managing and supporting the ERP systems. This role will involve a mix of of analytical and technical duties. </p><p><br></p><p>So in some cases, you may be interacting with various users to understand their needs and requirements. Then in other cases, you’ll be implementing these changes by configuring the software according to those needs. </p><p>There will also be a certain amount of systems integrations work, involving the main ERP and other back-office software applications. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>We are looking for a knowledgeable Dynamics CRM Analyst to join our team in Toronto, Ontario. This role is critical for optimizing and maintaining the Microsoft Dynamics 365 platform, ensuring it meets the evolving needs of the organization. You will collaborate with multiple departments to design workflows, provide technical solutions, and support strategic business goals.</p><p><br></p><p>Responsibilities:</p><p>• Administer the Microsoft Dynamics 365 platform, ensuring system stability, data integrity, and seamless integrations.</p><p>• Develop, refine, and implement custom workflows to streamline business processes and improve operational efficiency.</p><p>• Create and maintain dashboards and reports to deliver actionable insights for various business units, including marketing and sales.</p><p>• Collaborate with stakeholders to gather requirements and translate them into functional solutions within the system.</p><p>• Manage and resolve support tickets, providing timely assistance to end-users while identifying opportunities for long-term improvements.</p><p>• Customize the Dynamics 365 system to align with organizational needs, including scripting and advanced configuration.</p><p>• Monitor system security and compliance, implementing measures to safeguard sensitive data.</p><p>• Stay current with new features and updates in Microsoft Dynamics 365, recommending and implementing enhancements as appropriate.</p><p>• Provide training and guidance to users, ensuring they can leverage the system effectively.</p><p>• Coordinate with IT and other departments to integrate Dynamics 365 with other enterprise systems.</p>
<p>Our client is a growing manufacturing organization with operations across North America and overseas. They are investing in better reporting, stronger financial insight, and more scalable processes as the business continues to evolve. This newly created Financial Analyst role will report directly to the Group Controller and play a key part in strengthening FP& A, improving operational visibility, and supporting leadership with timely, meaningful analysis. This is an opportunity to move beyond the numbers, gaining first hand exposure to the operational and strategic drivers behind the business.</p><p><br></p><p><strong>Key responsibilities</strong></p><p><br></p><p>• Support monthly and quarterly financial reporting with a strong focus on manufacturing and product operations.</p><p>• Partner with offshore finance and analysis teams to improve the quality, timeliness, and consistency of reporting.</p><p>• Build, maintain, and enhance financial models used for forecasting, budgeting, and variance analysis.</p><p>• Explain financial results and operational variances in a clear, practical way for non finance stakeholders.</p><p>• Help establish and track KPIs tied to manufacturing performance such as scrap, shipping rates, and fill rates.</p><p>• Develop and monitor dashboards and reporting tools as the business moves toward a new BI environment.</p><p>• Identify process improvements across finance and operations and help implement practical solutions.</p><p>• Provide guidance and coordination on accounting and FP& A activities, occasionally stepping in to assist with journal entries or close related tasks.</p><p>• Gradually assume responsibility for the Controller’s day-to-day operational activities, allowing the Controller to focus more heavily on strategic initiatives.</p><p>• Connect financial insights to operational decision making and overall business strategy.</p><p><br></p><p><br></p>
<p>We are looking for a skilled Workday Financial Analyst to join our team in North York, Ontario. This 6 month contract position requires an individual with expertise in Workday Financials and a solid background in accounting and finance. You will play a key role in ensuring the effective implementation, optimization, and enhancement of financial processes within the Workday system.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Workday Financials Implementation & Optimization</p><ul><li>Support the implementation and continuous improvement of Workday Financial modules, including General Ledger, Accounts Payable, Accounts Receivable, Banking & Settlement, Expenses, Procurement, and Business Assets.</li><li>Translate accounting requirements into functional specifications, ensuring Workday configuration aligns with GAAP, internal controls, and month‑end close needs.</li><li>Participate in design workshops, documenting current‑state vs. future‑state processes and identifying automation opportunities across financial workflows.</li><li>Configure or support configuration of key finance components such as ledger setup, accounting rules, spend categories, suppliers, expense policies, payment elections, tax settings, asset books, and intercompany rules.</li></ul><p>Testing & UAT Leadership</p><ul><li>Develop detailed test plans, test scripts, and traceability matrices for financial processes throughout the implementation lifecycle.</li><li>Lead System Integration Testing (SIT) and coordinate User Acceptance Testing (UAT) with Accounting and Finance teams.</li><li>Validate accounting entries, posting logic, system calculations, and integrations to ensure accuracy and compliance with financial standards.</li><li>Document defects, manage remediation cycles, and ensure system readiness for deployment.</li></ul><p>Finance Reporting & Analytics</p><ul><li>Build and maintain Workday Financial Reports, including:</li><li>Transaction‑level reports (journals, spend, supplier activity)</li><li>Month‑end close reports</li><li>Audit and compliance reports</li><li>Management dashboards</li><li>Create calculated fields, custom reports, composite/matrix reports, and ad‑hoc analytics required by Controllers, FP& A, and internal audit.</li><li>Enhance financial visibility by improving reporting structures, account hierarchies, and Workday dashboards used by Finance leadership.</li></ul><p>Finance Operations Support</p><ul><li>Ensure data integrity across financial objects including COA, cost centers, projects, customers, suppliers, banks, and accounting journals.</li><li>Support month‑end and year‑end close activities by validating Workday processes and troubleshooting system‑related issues.</li><li>Assist with integration testing for financial interfaces (e.g., banking files, ERP feeds, payroll accounting, expense reimbursements).</li><li>Review and maintain Workday accounting rules to ensure transactions post correctly to the ledger.</li></ul><p>Change Management & Stakeholder Support</p><ul><li>Provide training, documentation, and go‑live support for Finance teams.</li><li>Partner with cross‑functional groups such as Procurement, Payroll, HR, and IT to ensure end‑to‑end financial process alignment.</li><li>Participate in release management by reviewing Workday bi‑annual updates, assessing financial impacts, and coordinating validation.</li></ul><p><br></p>
<p>The Senior Financial Analyst is responsible for supporting a broad range of financial reporting and analysis activities, including financial reporting, budgeting, forecasting, and variance analysis. This role requires a high level of confidentiality, professionalism, and the ability to collaborate effectively with stakeholders across multiple levels of the organization.</p><p>Key Responsibilities</p><ul><li>Perform accurate day-to-day recording of accounting transactions</li><li>Support the month-end close process, including reconciliations, reporting, variance analysis, and preparation of financial statements (P& L, Balance Sheet, Cash Flow)</li><li>Collaborate with internal teams to address accounting matters and ensure timely and accurate reporting</li><li>Prepare and distribute detailed daily and monthly financial reports</li><li>Provide guidance and mentorship to junior finance team members, as appropriate</li><li>Assist with the preparation of annual budgets and quarterly forecasts</li><li>Support inventory counts and prepare related reports</li><li>Prepare ad-hoc financial analysis and reports to provide value-added insights to operations</li><li>Identify opportunities for process improvement and contribute to streamlining existing workflows</li><li>Assist with the automation and enhancement of financial processes</li><li>Perform other related duties as assigned</li><li><br></li></ul><p><br></p>
<p>Our client is looking for a skilled Financial Analyst to join their team in Ottawa, Ontario. The ideal candidate will play a key role in analyzing financial data, preparing reports, and ensuring accurate revenue recognition. This position requires an individual with strong attention to detail, analytical skills, and a commitment to improving financial processes.</p><p><br></p><p>Responsibilities:</p><p>• Review draft financial statements, conduct detailed analysis, and prepare month-end journal entries and reconciliations.</p><p>• Evaluate project performance through earned value assessments and provide recommendations.</p><p>• Identify financial risks within projects to ensure proper revenue recognition and highlight issues.</p><p>• Analyze contracts to identify clauses that may affect revenue reporting and compliance.</p><p>• Develop and refine financial policies to enhance planning and analysis operations.</p><p>• Work closely with internal and external auditors to support internal controls and external audit requirements.</p><p>• Assist in creating financial forecasts and preparing annual operating capital budgets.</p><p>• Conduct variance analysis to support short- and long-term financial performance improvements.</p><p>• Provide ad hoc financial analysis and reporting support to team members and subcontractor financial teams.</p><p>• Contribute to the preparation of operating budgets and perform other duties as assigned.</p>
We are looking for a dedicated Financial Analyst to join a dynamic team within the education sector in Thornhill, Ontario. In this role, you will play a key part in maintaining financial accuracy, supporting audits, and ensuring compliance with regulatory standards. If you thrive in a collaborative environment and have a passion for financial management, we encourage you to apply.<br><br>Responsibilities:<br>• Process monthly childcare fees and perform reconciliations to ensure accurate and timely financial records.<br>• Prepare and reconcile government grants, facilitating monthly revenue drawdowns and meeting reporting requirements.<br>• Assist in budgeting for individual centres and contribute to the preparation of financial statements.<br>• Support audits by compiling necessary worksheets, samples, and documentation for external and government reviews.<br>• Collaborate on payroll tasks, including coding of timesheets and reconciliation, to ensure payroll accuracy.<br>• Provide ad-hoc support for the finance team, contributing to special projects and assignments.<br>• Work closely with colleagues to uphold compliance with internal policies and regulatory standards.<br>• Identify opportunities for process improvements and implement solutions to enhance financial operations.<br>• Maintain strong communication with stakeholders across the organization to facilitate efficient financial workflows.
<p>Our client is looking to hire a Senior Fraud Analyst in the Greater Toronto area. The roe will work closely with stakeholders to set up the appropriate framework to mitigate fraud, build out capabilities, tools, and methods for preventing fraud. </p><p><br></p><p>Responsibilities Include: </p><p><br></p><p>• The ideal candidate would partner with stakeholders across the organization to ensure a strong approach to fraud management. </p><p>• Analyze trends and discover patterns to identify potential fraud risks and make strong recommendations. </p><p>• Recommend and assist with implementation of improvements to boost fraud detection and prevention capabilities across the organization. </p><p>• Work closely with Operations, Credit, Risk to address fraud related issues and recommend improvements to existing controls and processes to mitigate risks. </p>
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a key part in supporting commission-related processes, managing data integrity, and ensuring compliance with policies. The position offers an opportunity to collaborate with cross-functional teams and contribute to operational efficiency.<br><br>Responsibilities:<br>• Support the sales team by addressing commission-related cases and inquiries efficiently.<br>• Perform audits and load data into compensation tools to ensure accuracy and compliance.<br>• Navigate and utilize internal compensation tools to manage operational processes.<br>• Review and interpret policies to provide accurate responses to inquiries.<br>• Collaborate with stakeholders to streamline commission processes and improve workflows.<br>• Analyze data using tools such as Google Sheets and Xactly to generate actionable insights.<br>• Ensure adherence to organizational standards and policies in all operational activities.<br>• Identify opportunities for process improvement and implement solutions to enhance efficiency.<br>• Prepare and deliver documentation related to commission operations and policies.<br>• Provide clear and proactive communication to stakeholders across teams.
<p>Our client, a leader in the food, nutrition, and health science industry, is seeking a skilled Accounts Payable Analyst to support multi‑entity and multi‑country operations in a fully remote capacity. This role requires strong analytical capabilities, attention to detail, and the ability to operate effectively in a high‑volume, fast‑paced environment. The ideal candidate brings robust full‑cycle accounts payable experience, excellent communication skills, and the ability to review invoices against budgets, assess coding accuracy, and flag items that require further review or capital consideration. As the position involves working across multiple currencies and accounting systems, adaptability, technical proficiency, and comfort with evolving processes are essential.</p><p><br></p><p>Responsibilities:</p><ul><li>Review and process high‑volume invoices across multiple entities and countries, ensuring accurate coding, proper approvals, and budget alignment.</li><li>Manage multi‑currency payment processing, including international payments and wire transfers.</li><li>Conduct coding and invoice analysis, identifying exceptions and escalating items requiring capital budget review.</li><li>Reconcile vendor accounts and resolve discrepancies by reviewing supporting documentation and coordinating with internal stakeholders.</li><li>Work across multiple platforms, including Acumatica, SAP Concur, and other client‑specific tools, adapting to new systems and workflows as required.</li><li>Communicate clearly and confidently with vendors and internal teams, proactively raising questions or concerns related to payment activity.</li><li>Operate effectively in a remote environment, managing competing priorities, high volumes, and strict deadlines independently.</li><li>Support month‑end close activities, including AP adjustments, reconciliations, and reporting.</li><li>Maintain compliance with multi‑entity financial processes, including handling foreign‑language invoices and coordinating translations.</li><li>Utilize Excel (pivot tables, VLOOKUPs, filtering, etc.) to analyze AP data and support process improvement initiatives.</li></ul>
We are looking for an experienced Senior Financial Analyst to join our team in Winnipeg, Manitoba. In this long-term contract position, you will play a pivotal role in supporting financial processes, including reporting, budgeting, forecasting, and analysis, within a dynamic non-profit environment. This is an excellent opportunity to contribute your expertise to drive financial insights and operational improvements.<br><br>Responsibilities:<br>• Prepare accurate financial reports, budgets, forecasts, and analysis to support departmental operations.<br>• Review and reconcile general ledger accounts, making necessary adjustments or corrections.<br>• Provide guidance and recommendations to stakeholders and budget holders regarding financial inquiries.<br>• Analyze payroll, salaries, and benefits data, updating projections and implementing adjustments as needed.<br>• Support both internal and external audits by preparing documentation and addressing audit requests.<br>• Maintain detailed records of financial processes while identifying opportunities for efficiency improvements.<br>• Participate in monthly, quarterly, and year-end close activities, ensuring all deadlines are met.<br>• Develop and distribute budget templates, assisting stakeholders with annual budget submissions.<br>• Build and update financial models, leveraging Power BI to create and maintain dashboards for operational and financial reporting.<br>• Handle ad-hoc financial reporting and analysis requests from senior management.
We are looking for an entry level Business Analyst to join our team in Markham, Ontario, and contribute to the success of our non-profit organization. In this role, you will work closely with stakeholders to analyze business needs, develop solutions, and support decision-making processes. This is an excellent opportunity for an analytical individual seeking to grow their career in a collaborative and meaningful environment.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, document, and analyze business requirements.<br>• Perform gap analyses to identify areas for improvement in existing processes and systems.<br>• Utilize tools such as Atlassian Jira and CRM platforms to track project progress and manage workflows.<br>• Create detailed Business Requirement Documents (BRDs) to support project objectives.<br>• Conduct AB testing and analyze results to provide actionable insights.<br>• Assist in the preparation and formatting of reports using Microsoft Excel.<br>• Contribute to the development and documentation of Agile Scrum practices.<br>• Support the team in creating and maintaining accurate project documentation.<br>• Communicate effectively with team members to ensure alignment on project goals.
<p><strong>Summary:</strong></p><p>We are looking for a skilled Payment Processing Specialist to join our team in Winnipeg, Manitoba. In this Contract to potentially permanent position, you will play a key role in ensuring the seamless processing of financial transactions, managing chargebacks, and maintaining compliance with regulatory standards. This role requires a proactive individual with strong analytical skills and the ability to collaborate across teams to resolve payment-related issues efficiently.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>PAYMENT PROCESSING SUPPORT</strong></p><p>• Monitor daily transactions (deposits, withdrawals, refunds) to ensure successful processing across all payment methods. </p><p>• Investigate failed transactions and work with internal teams and the PSP (e.g., Paysafe) to resolve errors. </p><p>• Review and update payment configurations within established rules (no system-level ownership required). </p><p><strong>CHARGEBACKS AND DISPUTES</strong></p><p>• Receive and process chargeback notifications from Paysafe or card networks. </p><p>• Prepare and submit representment documentation to dispute chargebacks when appropriate. </p><p>• Track chargeback outcomes and flag trends to risk. </p><p><strong>VENDOR COORDINATION (Paysafe & Others)</strong></p><p>• Serve as an operational point of contact for day-to-day issues with Paysafe. </p><p>• Log support tickets, follow up on incidents, and escalate problems to internal leadership when needed. </p><p>• Participate in routine vendor check-ins.</p><p><strong>RECONCILIATION & REPORTING</strong></p><p>• Daily and monthly reconciliation by matching PSP/acquirer reports to platform records to bank accounts. </p><p>• Identify discrepancies, document findings, and follow established procedures for resolution. </p><p>• Maintain accurate logs of exceptions, adjustments, and payouts for audit readiness. </p><p><strong>RISK & COMPLIANCE SUPPORT</strong></p><p>• Apply fraud and risk rules within provided guidelines (e.g., reviewing high-risk withdrawals). </p><p>• Support AML/KYC processes by escalating suspicious transactions to Compliance. </p><p>• Ensure all work follows regulatory, PCI, and internal control standards. </p><p><strong>CUSTOMER SUPPORT COLLABORATION</strong></p><p>• Assist Customer Support by clarifying payment outcomes (declines, reversals, pending withdrawals).</p>
We are looking for a talented D365 CRM Analyst to join our team in Guelph, Ontario. In this role, you will leverage your expertise in Microsoft Dynamics 365 and the Power Platform to develop and implement innovative solutions that address complex business needs. This is a permanent opportunity to collaborate with cross-functional teams and contribute to the optimization of core systems.<br><br>Responsibilities:<br>• Design and configure Microsoft Dynamics 365 solutions, including Power Pages, Power Automate flows, and Power Apps, to meet business requirements.<br>• Collaborate with stakeholders to gather and analyze system and client needs, translating them into effective technical solutions.<br>• Develop and implement custom enhancements, such as plug-ins, workflows, and integrations with third-party applications.<br>• Conduct rigorous testing, including unit and integration tests, to ensure system reliability and performance.<br>• Troubleshoot and resolve technical issues, maintaining data integrity and system functionality.<br>• Identify and implement opportunities for process automation and system improvements to enhance productivity.<br>• Work closely with solution architects to ensure alignment between technical designs and business objectives.<br>• Maintain documentation of system configurations, processes, and updates to support continuous improvement.<br>• Stay up-to-date with emerging technologies and best practices in Microsoft Dynamics 365 and related platforms.
<p><strong>About the Role</strong></p><p>Our client in New Westminster is seeking a skilled Infrastructure Analyst to support the design, implementation, monitoring, and maintenance of their on‑premise and cloud‑connected data centre infrastructure. This is a fully onsite position responsible for hands-on system administration, troubleshooting, and operational support across servers, virtualization, storage, backups, and networking. The successful candidate will be required to complete a background check and obtain enhanced security clearance.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, implement, monitor, and maintain on‑premise and off‑premise data centre infrastructure, including Windows Server environments, virtualization platforms, and enterprise storage.</li><li>Administer Windows Server 2016/2019/2022, Active Directory Services (DHCP, DNS, KMS, Group Policy), and related identity and access components.</li><li>Manage and support VMware vSphere and blade computing infrastructure used for virtualization and hosting.</li><li>Oversee Veeam Backup & Replication, ensuring reliable backup, restore, and data protection operations.</li><li>Support and troubleshoot Cisco networking, including Layer 2 switching and core network connectivity.</li><li>Apply ITIL framework principles in day‑to‑day operational processes such as incident management, change management, and problem management.</li><li>Monitor infrastructure performance and capacity, proactively identifying issues and implementing corrective actions.</li><li>Support SaaS and cloud services administration, including M365 environments.</li><li>Participate in infrastructure change management and evaluate proposed changes for operational impacts.</li><li>Provide Tier 3 escalation support for infrastructure incidents, service requests, and problem resolution.</li><li>Collaborate with other IT teams to gather technical requirements and align infrastructure solutions to business needs.</li><li>Assist with Business Impact Analysis (BIA), Disaster Recovery (DR) planning, testing, documentation, and stakeholder communication.</li></ul>
<p>Our client is looking for an experienced <strong>Power BI Developer / Data Analytics Specialist</strong> to help modernize their reporting environment and reduce reliance on manual spreadsheets. This role will lead the design and delivery of scalable Power BI dashboards while building a strong data foundation that supports automation and future AI initiatives.</p><p><br></p><p>You’ll work closely with business stakeholders and IT to centralize data, streamline reporting processes, and prepare enterprise data assets for advanced analytics and AI-driven workflows.</p><p><br></p><p>This is a hands-on role ideal for someone who enjoys turning fragmented data into meaningful insights and building modern BI solutions that drive operational efficiency.</p><p><br></p><p>What You’ll Do</p><p><strong>Power BI & Reporting</strong></p><ul><li>Design, develop, and maintain Power BI reports, dashboards, and semantic models</li><li>Replace spreadsheet-heavy reporting with automated, self-service BI solutions</li><li>Translate business requirements into intuitive visualizations and analytics experiences</li><li>Build reusable datasets and standardized reporting frameworks</li><li>Optimize performance using DAX, Power Query, and best-practice data modeling</li></ul><p><strong>Data Integration & Preparation</strong></p><ul><li>Connect Power BI to multiple data sources (ERP, CRM, SQL databases, flat files, APIs, etc.)</li><li>Design ETL/ELT processes to centralize and cleanse data</li><li>Improve data quality, consistency, and governance</li><li>Create documentation for data models, metrics, and reporting logic</li></ul><p><strong>AI Readiness & Automation Enablement</strong></p><ul><li>Help structure enterprise data for future AI and automation use cases</li><li>Identify opportunities to reduce manual work through automated reporting and workflows</li><li>Partner with technical teams to support predictive analytics and AI-driven initiatives</li><li>Establish scalable data pipelines and standardized datasets to support advanced analytics</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Work with Finance, Operations, and leadership teams to define KPIs and reporting needs</li><li>Provide guidance and training to business users on Power BI adoption</li><li>Act as a trusted analytics partner, helping teams move from manual reporting to data-driven decision-making</li></ul>
<p>Analyste d’Affaires – Systèmes Informatiques (IA) expérimenté recherché pour un organisme public à l’ouest de Montréal. Mandat contractuel de 10 mois, 4 jours en présentiel, 1 jour en télétravail.</p><p><br></p><p>Responsabilités :</p><ul><li>Analyse des processus et proposition de solutions d’automatisation/IA</li><li>Migration et vérification des données</li><li>Soutien opérationnel pour l’intégration et la gestion du personnel contractuel</li><li>Supervision quotidienne des systèmes</li><li>Automatisation avec Microsoft Power Automate et autres outils</li><li>Collaboration avec parties prenantes pour l’optimisation par l’IA</li><li>Stratégies de gestion du changement</li><li>Assistance aux utilisateurs et fournisseurs</li><li>Suivi des indicateurs de performance et recommandations</li></ul><p>Postulez dès maintenant!</p><p><br></p><p><br></p><p>Seeking experienced IT Systems (AI) Business Analyst for a 10-month contract with a public company in Montreal’s West Island (4 days onsite, 1 day remote).</p><p>Responsibilities:</p><ul><li>Analyze workflows and recommend automation/AI solutions</li><li>Manage data migration and onboarding requests</li><li>Support contract workforce processes and daily tech operations</li><li>Build automation with Power Automate and low-code/no-code tools</li><li>Identify AI-driven process improvement opportunities</li><li>Drive tech adoption through change management</li><li>Provide end-user and vendor support</li><li>Maintain KPI reports and recommend enhancements</li></ul><p>Apply today!</p>
<p><strong>Job Description: Deployment Lead – Global Property Planning Transformation</strong></p><p><strong>Overview:</strong></p><p> Our client in North York is seeking a Deployment Lead, who is a critical member of the Property Planning Program leadership team. This role ensures property readiness, coordinates training, manages deployment wave planning, and drives adoption of new processes and systems across all global properties. The Deployment Lead partners closely with the Build PM and Data & Integrations PM to align on all deployment activities. This is a 6+ months engagement and working arrangement is 4 days onsite.</p><p><strong>Key Responsibilities:</strong></p><p>· Lead and track all pre-deployment property readiness activities, including business process alignment, completion of pre-work and validation tasks, and assurance of agreed readiness criteria.</p><p>· Ensure properties understand User Acceptance Testing (UAT), incorporate UAT learnings into training and readiness, and collect property feedback for continuous improvement.</p><p>· Oversee documentation and approval of business processes, internal controls, and SOPs prior to training development and go-live.</p><p>· Confirm training modules are finalized, reflect UAT learnings and finalized SOPs, and are delivered in the correct order.</p><p>· Coordinate logistics and communications for training, oversee training delivery for all key systems, monitor completion, and address knowledge gaps.</p><p>· Support change management efforts, including communications, readiness tools, and pre-go-live support activities (access, communication tools, etc.).</p><p>· Prepare properties and teams for go-live, supporting final cutover planning and execution.</p><p>· Oversee initial deployment activities, facilitate day 1 support and instructions, gather feedback, and monitor hypercare support.</p><p> </p><p><br></p><p><br></p>
