<p>We are looking for a dedicated Help Desk Analyst to join our team in North York, Ontario. As part of this long-term contract position, you will play a vital role in ensuring seamless IT support for our organization. This is an excellent opportunity to provide technical assistance, troubleshoot issues, and contribute to a high-performing support environment.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve technical issues related to software, hardware, and network configurations.</p><p>• Set up new staff accounts, ensuring smooth onboarding with proper hardware and software configurations.</p><p>• Deliver exceptional customer service by promptly addressing inquiries and resolving technical problems.</p><p>• Proactively monitor and troubleshoot IT systems to identify and resolve potential issues.</p><p>• Maintain and manage Active Directory accounts, ensuring accurate user permissions and security protocols.</p><p>• Provide support for Apple and Android devices, including configuration and troubleshooting.</p><p>• Assist with hardware deployments, including system imaging and configuration.</p><p>• Collaborate with team members to document and refine technical support processes.</p><p>• Support Mac and Windows environments, ensuring all systems are up-to-date and fully functional.</p>
We are looking for an experienced Help Desk Analyst II to join our team in Mississauga, Ontario. In this role, you will provide technical support to both onsite and remote users, ensuring seamless operation of network systems and software applications. The ideal candidate will possess a strong background in troubleshooting and resolving technical issues across a variety of platforms.<br><br>Responsibilities:<br>• Offer comprehensive technical support to end-users via in-person, virtual, and remote methods, resolving hardware and software issues.<br>• Manage and maintain Cisco networking technologies, including switches and routers.<br>• Administer Active Directory and Azure Active Directory, overseeing user permissions and account setups.<br>• Conduct imaging and deployment of desktops and laptops, ensuring systems are configured appropriately.<br>• Utilize SolarWinds for ticketing and monitoring network performance.<br>• Support Windows operating systems and Microsoft Office 365 applications, addressing updates and technical concerns.<br>• Troubleshoot and resolve issues related to Citrix environments, Mac computers, and other hardware.<br>• Implement and manage Intune for device updates and compliance settings.<br>• Monitor network systems, ensuring optimal functionality and addressing any disruptions.<br>• Collaborate with team members to provide exceptional service desk and deskside support to a large user base.
<p>Our client, a well-established and growing manufacturing company in British Columbia, is seeking a Manager of Engineering to lead their multidisciplinary engineering team. This hands-on leadership role is essential in driving innovation, supporting efficient production processes, and overseeing the full product development lifecycle. The ideal candidate brings a combination of technical depth, team leadership, and a strong understanding of electrical systems, CAD, and manufacturing best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Engineering & Team Leadership</p><ul><li>Lead and mentor a team of engineers and engineers-in-training (EITs)</li><li>Foster a culture of continuous improvement and innovation</li><li>Guide design-for-manufacturing efforts across current and future product lines</li><li>Serve as Permit to Practice lead under Engineers & Geoscientists BC (EGBC)</li></ul><p>Product Development & Lifecycle Management</p><ul><li>Oversee the complete product development cycle from concept through to launch</li><li>Lead tooling, mold procurement, and prototyping for new product lines</li><li>Manage change control processes and ensure traceability of product updates</li><li>Support hands-on prototype builds and technical layout reviews</li></ul><p>Electrical System Oversight</p><ul><li>Lead system design and troubleshooting for both 12V DC and 120V AC applications</li><li>Provide technical guidance for lithium battery systems, solar integration, and Victron Energy components</li><li>Support production, after-sales, and commissioning teams with electrical systems knowledge</li></ul><p>CAD & BOM Management</p><ul><li>Oversee CAD integrity and model architecture (Onshape preferred)</li><li>Ensure BOM accuracy and alignment with procurement and production teams</li><li>Champion improvements in build sheet automation and configuration control</li></ul><p>Vendor Relations & CNC Oversight</p><ul><li>Maintain strong technical relationships with key equipment suppliers</li><li>Support procurement of engineered parts and systems</li><li>Provide guidance on CNC machine usage and ensure knowledge-sharing between teams</li></ul><p>Compliance & Quality Assurance</p><ul><li>Lead quality inspections and ensure adherence to industry and regulatory standards</li><li>Support EIT mentorship and EGBC compliance initiatives</li></ul>
<p><strong>About the Role</strong></p><p> Our client, a mid-sized but growing organization, is seeking a hands-on Director of Infrastructure & Operations for an initial 3–6 month contract with the possibility of converting to a permanent role. This leader will oversee IT infrastructure, network, and operations functions through a period of significant modernization and change. The position offers an opportunity to make an immediate impact by providing strong leadership, reducing technical debt, and guiding a talented but junior-heavy team toward operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide hands-on leadership and mentorship to the Infrastructure & Operations team, guiding them through project execution and capability development.</li><li>Oversee and drive multiple in-flight initiatives, including:</li><li>Phone system replacement (may be completed during contract term)</li><li>Data center consolidation (from two sites to one) with hardware, OS, and software upgrades</li><li>Integration of systems and infrastructure from a recent acquisition</li><li>Network standardization and redesign to elevate performance from “acceptable” to “excellent”</li><li>IT infrastructure modernization to support growth and operational resilience</li><li>Assess current infrastructure and operational processes; identify gaps and implement best practices.</li><li>Architect and implement the future-state infrastructure strategy, ensuring scalability, security, and efficiency.</li><li>Manage contractors and internal resources across networking, server infrastructure, cybersecurity, and helpdesk functions.</li><li>Partner with cybersecurity to align with the NIST framework and support ongoing security initiatives.</li><li>Ensure operational stability while executing catch-up upgrades and eliminating technical debt.</li></ul>
<p>Are you an experienced IT manager living in the Fraser Valley? This IT manager role is with a well-established industrial company based in Abbotsford. This company also has several other plant locations around BC.</p><p><br></p><p>In this role, you’ll manage the full scope of IT duties, including IT infrastructure and ERP applications. The company has a busy roadmap of IT projects in their pipeline, and they want an experienced person to take ownership of the technology roadmap.</p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. In this role, you’ll work on-site in the Abbotsford headquarters.</p><p><br></p><p>One of the attractive parts of this job is to get involved in all aspects of IT systems design, implementation, and ongoing support. On some days you’ll be gathering requirements from various customers, and analyzing the existing infrastructure. And on other days you’ll be implementing your solutions and working with internal stakeholders to set up the systems. You’ll also be taking part in the strategic planning and budgeting for the IT department. </p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p><p><br></p>
<p>Robert Half is partnering with a rapidly growing client in the East GTA region to find a <strong>Director of IT & Security Operations</strong> who is ready to lead, innovate, and make a significant impact. If you're passionate about IT security and thrive in collaborative, fast-paced environments, we encourage you to apply!</p><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> $130,000–$150,000/year</li><li><strong>Bonus:</strong> Competitive annual performance bonus</li><li><strong>Vacation:</strong> 3 weeks + 6 PTO days</li><li><strong>Benefits:</strong> Comprehensive and robust package</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and analyze IT infrastructure, delivering expert assessments and actionable recommendations.</li><li>Manage vendor relationships, ensuring compliance with Service Level Agreements (SLA).</li><li>Provide leadership and oversight on critical IT and security projects.</li><li>Collaborate with group leaders, business leaders, and IT teams to uphold security standards.</li><li>Partner with high-level executives; effectively communicate and strategize solutions across all levels of the business.</li></ul><p><br></p><p><br></p>
<p>This is an opportunity to join a well-established FinTech company in a technology leadership role. In this position, you’ll be leading a team size of around 15 people, and you’ll have several team leads reporting to you. </p><p><br></p><p>This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that the platform is running smoothly at all times, to minimize downtime and disruptions. Experience in a software company, working on platform engineering would be considered an asset for this role. </p><p><br></p><p>This role is suitable if you are an experienced people manager, with a strong technical background. Perhaps you started your career in IT systems administration or product operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>We are looking for an experienced Accounting System Implementation Manager for a 6 month contract. In this role, you will play a pivotal part in ensuring the seamless integration of a new global accounting system, collaborating with stakeholders to align processes and maintain data accuracy. This position offers an opportunity to leverage your expertise in finance and accounting system implementations while contributing to the success of a significant organizational transition.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business users to analyze existing accounting workflows and guide the transition to the new system.</p><p>• Conduct data cleansing, migration checks, and master data validation to ensure system accuracy.</p><p>• Prepare reconciliations and documentation to support the global implementation team.</p><p>• Identify and address risks or issues related to local accounting processes and financial reporting.</p><p>• Provide support for month-end and quarter-end activities to maintain continuity during the transition.</p><p>• Assist in the development and documentation of workflows, procedures, and controls for the new system.</p><p>• Train local staff on the features and functionality of the new accounting system.</p><p>• Perform parallel runs of the old and new systems to validate balances and reporting accuracy.</p><p>• Act as a liaison with the global implementation team, ensuring Canadian-specific requirements are met.</p><p>• Resolve discrepancies in historical and current financial data during system migration.</p>
