It Support Jobs

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IT Support Specialist

North York, ON
onsite
Permanent
55000 - 65000 CAD / Yearly
We are looking for an IT Support Specialist to provide dependable technical assistance for retail operations in North York, Ontario. This position supports both on-site and remote employees, helping maintain stable end-user systems, core Microsoft environments, and essential store hardware. The ideal candidate brings strong troubleshooting ability, practical infrastructure knowledge, and experience supporting business-critical technology in a fast-paced setting. Responsibilities: • Deliver day-to-day technical support to office-based and remote staff, resolving hardware, software, and access-related issues in a timely manner. • Administer and support Microsoft 365 services, including user account setup, permissions, and end-user troubleshooting across core applications. • Maintain and support Microsoft Azure and Windows server environments, while assisting with system performance, user connectivity, and platform reliability. • Diagnose and resolve issues involving Windows 10 and Windows 11 devices, as well as systems operating in Windows Server 2012, 2016, and 2019 environments. • Provide support for desktops, laptops, servers, and retail technology such as touch displays, receipt printers, barcode scanners, and other peripheral equipment. • Manage and troubleshoot network-connected printers and related printing issues across business and retail locations. • Assist with infrastructure support activities involving VLANs, routing, switching, secure tunnelling, firewall rules, and remote connectivity tools. • Contribute to virtualization and backup operations, including support for Hyper-V environments and Veeam backup and recovery processes when required.
2026-09-18T00:00:00Z

IT Support Specialist

Ashcroft, BC
onsite
Temporary
22 - 27 CAD / Hourly
Robert Half is offering a contract opportunity for a IT Support Specialist in the interior of British Columbia, near Kamloops. The individual will be part of our clients IT team, providing first-line support to employees, addressing hardware, software, and network issues. In addition, the IT Support Specialist will also be instrumental in setting up and configuring devices, maintaining user accounts, and collaborating with IT teams to implement system updates. This 4-month contract position has the potential to extend, and includes free staff accommodation (private apartment, not shared). Responsibilities<ul><li>Offer first-tier IT support, resolving inquiries related to hardware, software, and network problems</li><li>Diagnose and troubleshoot technical issues, ensuring timely resolution or escalation to specialized IT teams</li><li>Set up and configure employee devices, such as laptops, desktops, mobile devices, and printers</li><li>Manage and maintain user accounts, access permissions, and security protocols</li><li>Collaborate with the IT team to implement system updates, migrations, and enhancements</li><li>Document IT processes, solutions, system configurations, and user guides to build a robust knowledge base</li><li>Monitor system performance and proactively address potential issues to minimize downtime</li><li>Support IT projects, including system rollouts and process automation initiatives</li><li>Develop training materials and provide user training for new systems and tools</li><li>Ensure systems adhere to security best practices and compliance requirements, implementing measures to protect sensitive information</li><li>Perform other job-related duties as assigned.</li></ul>
2026-10-07T00:00:00Z

Desktop Support

Kenora, ON
onsite
Permanent
65000 - 75000 CAD / Yearly
Robert Half is looking to hire a Desktop Support specialist to join a company that is looking to expand their operations to continue making a difference in their community. This is posting is for an existing vacancy that is offering stability, growth and great work culture! Please review the information below and apply if you are a good fit - Please be attentive to location! Role: Desktop Support AnalystType: Full time Permanent Location: Northern Ontario Region - Please inquire for more information Compensation: $65k to $75.4k + 3 Weeks Vacation (Additional sick days) + 4 Day work weeks + Strong Benefits (100% coverage with RRSP) + Cell phone Expense + Mileage Expense Requirements:Core Technical Duties: Handle end-to-end network troubleshooting, manage Microsoft 365, Entra ID, and Intune administration, deploy Windows endpoints via Autopilot, and resolve or escalate support tickets within SLA guidelines. Qualifications & Screening: Requires 2+ years of MSP or multi-client IT support experience, hands-on TCP/IP and networking expertise, a valid driver's licence, a clear criminal record check, and eligibility for law enforcement security screening. Schedule & Perks: Standard Monday to Friday day shift with rotational on-call duties, offering an earned four-day work week post-probation and comprehensive benefits including health coverage, RRSP matching, and paid training. Professional Expectations: Requires strong independent judgment for lone on-site work, excellent plain-language communication skills, meticulous ticket documentation, and deep respect for community protocols.
2026-10-01T00:00:00Z

Premium Support IDM staff augmentation

Ottawa, ON
onsite
Temporary
102 - 110 CAD / Hourly
We are looking for an IAM/Active Directory Architect to provide specialized onsite identity and access management support for a client in Ottawa, Ontario. This Long-term Contract opportunity focuses on hands-on administration and configuration of OpenText (NetIQ) identity products, with a strong emphasis on delivering assigned work independently and efficiently. The successful consultant will bring practical experience with Advanced Authentication and will contribute through task-based delivery in a client-facing environment. Responsibilities:• Carry out onsite administration and configuration activities for OpenText (NetIQ) identity management solutions based on client-assigned priorities.• Complete defined IAM support tasks independently while maintaining accuracy, timeliness, and alignment with operational requirements.• Configure and support Advanced Authentication components to meet security and access control needs.• Assess technical requests, determine appropriate actions, and implement changes within the client environment.• Provide hands-on expertise for identity and directory services related to IAM and Active Directory architecture.• Document completed work, configuration updates, and key technical details to support continuity and knowledge sharing.• Collaborate with client stakeholders during onsite engagements to clarify requirements and report on task progress.
2026-09-28T00:00:00Z

Desktop Support Analyst

Brampton, ON
onsite
Permanent
65000 - 75000 CAD / Yearly
We are looking for a Desktop Support Analyst to provide reliable technical assistance to employees in Brampton, Ontario. In this role, you will support day-to-day end-user computing needs, maintain core desktop and account administration processes, and help keep workplace technology secure and efficient. This opportunity is well suited to someone who enjoys solving technical issues, supporting a diverse user base, and contributing to stable IT operations. Responsibilities:• Deliver front-line technical support for desktops, laptops, mobile devices, printers, and other workplace hardware used by employees.• Investigate and resolve service desk tickets, user requests, and technical incidents in a timely and thorough manner.• Diagnose issues involving operating systems, business applications, hardware components, printing, and remote connectivity, escalating more complex problems when needed.• Set up, update, and retire user accounts, access rights, and group memberships while maintaining compliance with organizational security standards.• Assist with employee onboarding and offboarding by preparing equipment, configuring access, and ensuring account changes are completed accurately.• Install, configure, and maintain desktop equipment, operating systems, software packages, and patches across the end-user environment.• Track IT assets, keep support records current, and help coordinate device replacements and hardware lifecycle activities.• Provide support for Microsoft 365 tools, Active Directory administration, password issues, and basic backup or recovery tasks.• Troubleshoot network and remote access problems involving Wi-Fi, internet connectivity, switches, routers, wireless access points, and related infrastructure.• Contribute to technical documentation, knowledge articles, and continuous improvement initiatives while promoting safe computing practices across the organization
2026-09-25T00:00:00Z

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