3 results for It Support jobs
Desktop Support Technician
- Prince George, BC
- onsite
- Contract to Hire
-
25 - 28 CAD / Hourly
- <p><strong>Overview</strong></p><p>Our Prince George, BC–based client is seeking a Desktop Support Specialist for a <strong>3-month contract-to-hire opportunity</strong>. This role is <strong>fully onsite</strong> and requires hands-on experience supporting end users in a corporate environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day IT support for office hardware, including PCs, laptops, printers, and boardroom equipment</li><li>Support operating systems, Microsoft 365, and other business applications</li><li>Troubleshoot and resolve technical issues independently, escalating when required</li><li>Manage and respond to service requests via phone, email, walk-ins, and ServiceNow</li><li>Install, configure, and maintain hardware, operating systems, and software applications</li><li>Troubleshoot network connectivity and related issues</li><li>Administer user accounts and support a client-server environment</li><li>Identify recurring issues and implement long-term solutions to improve stability</li><li>Ensure timely resolution of tickets while maintaining strong customer service standards</li></ul>
- 2026-05-28T00:00:00Z
Desktop Support Analyst
- New Westminster, BC
- onsite
- Contract / Temporary
-
19.7885 - 22.913 CAD / Hourly
- <p><strong>Overview</strong></p><p>We are seeking a Desktop Support for a short-term engagement to provide day-to-day technical support in a small office environment (under 50 users). This role will focus on maintaining smooth operations, supporting end users, and managing a simple ticketing system.</p><p>This is a great opportunity for someone who enjoys straightforward support work in a well-documented environment with minimal complexity.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 / Tier 2 technical support to internal users (approximately 50 employees)</li><li>Manage and respond to support requests through a simple, open-source ticketing system</li><li>Troubleshoot common hardware, software, and connectivity issues</li><li>Support Microsoft Office applications and general desktop environments</li><li>Assist with basic user account management and access requests</li><li>Follow and leverage existing IT documentation to resolve issues efficiently</li><li>Perform light system maintenance and ensure smooth day-to-day IT operations</li></ul><p><br></p>
- 2026-06-12T00:00:00Z
Desktop Support Analyst
- Victoria, BC
- onsite
- Contract / Temporary
-
23.75 - 27.5 CAD / Hourly
- <p><strong>Overview:</strong></p><p>We are seeking a hands-on Desktop Support Analyst to join our Victoria-based client on a 6-month, fully onsite contract with strong potential for permanent conversion. This role supports a dynamic, multi-entity environment across aviation, agriculture, and a family office. You’ll provide end-to-end user support to a small but diverse user base, working through tickets while also proactively managing onboarding, offboarding, and device setup.</p><p><br></p><ul><li>Provide onsite desktop and end-user support across multiple business entities</li><li>Manage onboarding and offboarding processes (user provisioning, hardware setup, access management)</li><li>Configure, deploy, and maintain desktops, laptops, and peripherals</li><li>Troubleshoot hardware, software, and connectivity issues</li><li>Handle and prioritize tickets through the Freshservice ticketing system</li><li>Support and administer Microsoft 365 environment (Exchange, Teams, SharePoint basics)</li><li>Manage users and access within Active Directory</li><li>Assist with network-related troubleshooting (Cisco Meraki environment)</li><li>Maintain documentation and ensure best practices are followed across all entities</li></ul><p><br></p><p><br></p>
- 2026-06-10T00:00:00Z
