<p>A leading Canadian provider of innovative district energy solutions is searching for an experienced Energy Operations Manager to direct its operations in Hamilton. This vital role will oversee the safe, reliable, and efficient functioning of modern energy systems, including boilers, chillers, generators, and renewable energy assets. Join an industry pioneer shaping the future of sustainable energy services.</p><p>Key Responsibilities:</p><ul><li>Lead and develop a team of Energy Operators and Technicians, establishing compliance with company safety programs and promoting a culture of continuous improvement.</li><li>Direct all aspects of plant operations, including hot water, steam, power generation, and cooling systems to ensure seamless delivery of contracted customer services.</li><li>Create and implement asset management plans, including preventative maintenance schedules and disaster response strategies.</li><li>Act as the escalation point for customer inquiries, delivering outstanding service and fostering strong relationships with both existing and prospective clients.</li><li>Ensure regulatory compliance across TSSA, ESA, IESO, MOL, and MOE standards.</li><li>Supervise contractors and maintain exemplary housekeeping and maintenance practices across all energy assets.</li><li>Provide strategic input on annual Operating and Capital Plans, ensuring adherence to budgetary objectives and organizational goals.</li></ul><p><br></p>
<p><strong>Summary:</strong></p><p> A well-established small business in Toronto specializing in high-quality products is seeking an experienced and versatile General Manager to lead core operational functions and drive efficiency across the organization. Reporting directly to executive leadership, this pivotal role requires a hands-on leader with a proven track record in small business environments, where adaptability and multi-departmental expertise are key. The ideal candidate will oversee daily operations, foster cross-functional collaboration, and contribute to the company's ongoing growth in a fast-paced setting.</p><p> </p><p><strong>Role Responsibilities:</strong></p><ul><li>Oversee and optimize key operational areas, including shipping, sampling, receiving, and quality assurance to ensure timely and accurate processes.</li><li>Lead the client services department to maintain exceptional customer relationships, resolve inquiries, and enhance service delivery.</li><li>Manage purchasing activities, including vendor negotiations, inventory control, and cost-effective sourcing of materials.</li><li>Direct production operations, coordinating workflows, team performance, and adherence to quality standards.</li><li>Collaborate with executive leadership on strategic planning and performance metrics to align operations with organizational goals.</li><li>Implement process improvements, identify bottlenecks, and drive initiatives for operational efficiency and cost savings.</li><li>Foster a positive team environment, including hiring, training, and performance management across supervised departments.</li><li>Ensure compliance with industry regulations, safety standards, and company policies in all operational activities.</li></ul><p><br></p>
<p>A fast‑growing manufacturing organization is seeking an experienced <strong>Director of Operations</strong> to lead end‑to‑end plant operations, drive productivity, and support long‑term operational strategy. This role is ideal for a hands‑on leader with deep manufacturing experience and a track record of improving efficiency, quality, and performance.</p><p><br></p><p>As the Director of Operations, you will oversee production, scheduling, efficiency, quality, and workforce planning across a high‑volume manufacturing environment. You’ll lead continuous improvement initiatives, strengthen operational processes, and build a high‑performance culture across all levels of the plant.</p><p> <strong>Key Responsibilities</strong></p><ul><li>Oversee all manufacturing operations, production teams, and daily plant activities.</li><li>Drive <strong>process optimization</strong>, operational efficiency, and waste reduction.</li><li>Implement <strong>continuous improvement</strong> and <strong>Lean/5S principles</strong> to strengthen workflow and productivity.</li><li>Maintain strong quality standards and ensure compliance with ISO and regulatory requirements.</li><li>Lead workforce planning, staffing, scheduling, and performance management.</li><li>Support strategic planning, long‑term capacity growth, and operational scalability.</li><li>Manage budgets, KPIs, and data‑driven operational metrics to support business goals.</li><li>Oversee training, coaching, and development for supervisors and frontline teams.</li></ul><p><br></p>
<p>We are seeking a <strong>Manager, HR Operations</strong> to build and lead the Americas HR Operations function for a global organization. This role shapes the operating model, establishes scalable processes, and delivers consistent HR services across multiple countries. It combines strategic leadership with hands‑on execution, including complex casework, project delivery, and team development.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership & Team Development</strong></p><ul><li>Serve as a player‑coach; hire, mentor, and manage a small HR Operations team.</li><li>Oversee escalated or sensitive HR matters and ensure service continuity.</li></ul><p><strong>Stakeholder Partnership</strong></p><ul><li>Collaborate with HRBPs, senior leaders, Finance, Legal, and external vendors.</li><li>Influence outcomes across a matrixed, multi-country environment.</li></ul><p><strong>Operating Model & Process Design</strong></p><ul><li>Build regional workflows, SLAs, governance, and knowledge management.</li><li>Document processes and implement cross-training for operational resilience.</li></ul><p><strong>Project & Change Management</strong></p><ul><li>Lead HR initiatives including HRIS enhancements, vendor transitions, and payroll/process improvements.</li><li>Manage timelines, priorities, and communication across stakeholders.</li></ul><p><strong>HR Operations & Employee Lifecycle</strong></p><ul><li>Oversee onboarding, job changes, disciplinary actions, and terminations.</li><li>Manage employment documentation and support employee/HRBP inquiries.</li></ul><p><strong>Leave, Benefits & Absence</strong></p><ul><li>Administer leave programs and ensure accurate benefits enrollment and compliance.</li></ul><p><strong>HRIS, Data & Compliance</strong></p><ul><li>Serve as HRIS administrator; maintain data accuracy, audits, and regulatory reporting.</li></ul><p><strong>Payroll Oversight</strong></p><ul><li>Supervise regional payroll accuracy, timeliness, and compliance in partnership with internal teams and providers.</li></ul><p><strong>Vendor & Mobility Management</strong></p><ul><li>Manage vendor relationships and oversee immigration and mobility processes.</li></ul><p><strong>Continuous Improvement & Reporting</strong></p><ul><li>Track KPIs/SLAs and lead automation and process‑improvement efforts</li></ul><p><br></p>
<p><strong><u>This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p>We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment.</p><p><br></p><p>A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards.</p><p><br></p><p>The role involves monitoring support services through end-user feedback, trend analysis, and reporting to drive continuous improvement and operational efficiency. Ensuring service desk tickets meet quality standards, including accurate logging, complete documentation, and resolution within defined SLAs, is a key responsibility.</p><p><br></p><p>In this role, you will:</p><p><br></p><p>· Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</p><p>· Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</p><p>· Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</p><p>· Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</p><p>· Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</p><p>· Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</p><p>· Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</p>
<p>We are looking for an Office Services Manager to oversee and manage essential office operations within a detail-oriented services environment. This is a 6-month contract position based in Toronto, Ontario (working fully on site), where you will ensure smooth day-to-day site operations, maintain compliance, and foster a positive workplace experience. The role demands strong leadership and organizational skills to manage a variety of office services and collaborate effectively with stakeholders.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for local site leaders, employees, and leads for all operational concerns</li><li>Oversee site operations, including reception, security, emergency response planning, environmental health and safety, food services, supplies, asset and record management, recycling, transportation, and satisfaction surveys</li><li>Collaborate with leadership to foster a positive employee experience, address site needs, and act on survey and feedback input</li><li>Lead and implement site-level initiatives and best practices, partnering with the Regional Lead on planning and execution</li><li>Manage and forecast site operational budgets and costs in partnership with finance teams; identify opportunities for cost savings and service enhancements</li><li>Supervise contract administration, risk management, insurance, vendor relationships, and ensure legal compliance</li><li>Coordinate occupancy planning, seating assignments, office moves, facility projects, and property management services</li><li>Support onboarding, orientation, and recruitment efforts as well as IT coordination for new hires and site events</li><li>Organize and manage community relations and citizenship initiatives (e.g., employee events, charitable activities)</li></ul>
<p>Our Langley-based client in the construction industry is seeking a Manager, Accounting Operations to join their growing team.</p><p><br></p><p>Reporting directly to the Director of Finance, this is a newly created role responsible for leading the day-to-day accounting function across two related entities while managing a small team of accounting staff.</p><p><br></p><p>Key Responsibilities</p><ul><li>Owning the full month-end and year-end close process</li><li>Preparing balance sheet reconciliations and journal entries</li><li>Managing job costing, project billing, and related party reconciliations</li><li>Overseeing AP and AR functions and 3-way matching controls</li><li>Ensuring all CRA regulatory filings are completed accurately and on time</li><li>Partnering with construction and development teams on financial reporting</li><li>Leading, mentoring, and developing a small accounting team</li></ul><p><br></p><p><br></p>
<p>Our client, with a worksite in Aggasiz, is looking for an Office Manager for their industrial location. The Office Manager will be a true Jack/Jill of all trades and be responsible for a whole host of tasks ranging from reception, daily administration and ordering supplies to dealing with vendors, organizing meetings and travel, basic payables and receivables support and ad hoc duties as assigned.</p>
<p>Robert Half is working with a well established transportation company that is seeking a hands-on, operationally focused General Manager to lead day‑to‑day activities across dispatch, operations, maintenance, safety, and administration. This role requires a decisive leader who can set a clear vision, drive accountability, optimize performance, and build strong relationships with clients, drivers, and staff.</p><p><br></p><p><strong>Key Leadership Skills</strong></p><ul><li><strong>Leadership:</strong> Ability to set direction, motivate teams, enforce policies, make tough decisions, and hold people accountable.</li><li><strong>Strategic Thinking:</strong> Anticipates challenges and opportunities; develops forward‑looking plans.</li><li><strong>Communication:</strong> Clear and professional communication, both written and verbal.</li><li><strong>Decision Making:</strong> Makes timely, informed decisions in operational and safety‑critical situations.</li><li><strong>Relationship Building:</strong> Builds trust with clients, drivers, staff, and stakeholders; strong negotiation and conflict‑management skills.</li><li><strong>Problem Solving:</strong> Uses collaboration and sound judgment to address issues and create solutions.</li></ul><p><strong>Areas of Responsibility</strong></p><ul><li>Pre‑plan all operational requirements for efficient daily execution.</li><li>Ensure safe, on‑time deliveries and maximize driver utilization.</li><li>Drive operational efficiency and improve dispatch-driver communication.</li><li>Balance equipment across terminals (trailers, vans, step decks, etc.).</li><li>Ensure dispatchers track all units and make required appointments.</li><li>Prioritize service exceptions and complete detailed follow‑up reporting.</li><li>Approve pre‑loading, deliveries, and scheduling decisions prior to dispatch.</li><li>Ensure permits and pilot car services for oversized loads are arranged.</li><li>Conduct monthly Driver File audits and incident file reviews.</li><li>Review and reduce driver/truck idle time.</li><li>Support implementation of new software and staff training.</li><li>Maintain control and tracking of all truck and equipment keys.</li></ul><p>This is a full-time, permanent, in office position that offers a competitive salary, health and dental benefits as well as discretionary bonus program. Apply today!</p>
