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17 results for Employee Relations Specialist jobs

Human Resources Manager
  • Surrey, BC
  • onsite
  • Permanent
  • 90000.00 - 110000.00 CAD / Yearly
  • <p>HR Manager – Manufacturing & Forestry Sector</p><p>Location: Surrey, BC (On-site)</p><p>Industry: Manufacturing / Forestry / Production</p><p>Type: Full-Time, Permanent</p><p>Salary: $90-110K + benefits + growth opportunity</p><p><br></p><p>We are partnering with a long-standing, well-established manufacturing organization with deep roots in BC’s forestry and wood products sector. This company is known for its strong values, multi-site operations, and commitment to safety, continuous improvement, and investing in its people. They are currently seeking an experienced HR Manager to lead their Human Resources function and support a diverse workforce across operations, trades, and management.</p><p><br></p><p><strong>About the Role</strong></p><p>The HR Manager will oversee all day-to-day HR activities, working closely with operations leadership to support a high-performance, safety-driven culture. This is an on-site position requiring a hands-on leader who is comfortable in a manufacturing environment and enjoys partnering directly with supervisors, employees, and senior leadership.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead full HR operations including employee relations, performance management, investigations, onboarding, and policy development.</li><li>Partner with operations leaders to support labour planning, training, retention, and workforce development.</li><li>Provide guidance on HR best practices and ensure compliance with employment legislation, company policies, and safety standards.</li><li>Support recruitment needs across trades, production, maintenance, and leadership roles; oversee effective onboarding practices.</li><li>Manage benefits, attendance, return-to-work programs, and accommodation processes.</li><li>Support change management initiatives, culture programs, and employee engagement activities across multiple facilities.</li><li>Develop and maintain HR metrics and reporting to support strategic decision-making.</li><li>Act as a trusted advisor to managers, providing coaching in conflict resolution, performance conversations, and leadership development.</li></ul><p><br></p><p><br></p>
  • 2025-12-16T17:04:46Z
Human Resources (HR) Manager
  • Mississauga, ON
  • onsite
  • Permanent
  • 115000.00 - 149000.00 CAD / Yearly
  • We are looking for an experienced Human Resources (HR) Manager to lead and enhance our HR operations in Mississauga, Ontario. This role involves managing key HR functions, including policy development, employee relations, and organizational planning, while fostering a positive workplace culture. The ideal candidate will play a pivotal role in aligning HR strategies with business objectives and ensuring compliance with Canadian employment regulations.<br><br>Responsibilities:<br>• Develop, implement, and continuously improve HR systems and policies to support business growth and employee engagement.<br>• Design and manage compensation frameworks, including salary structures, bonus policies, and promotion criteria.<br>• Oversee performance management processes, including goal setting, feedback sessions, and calibration meetings.<br>• Collaborate with management to address workforce planning, organizational design, and talent development.<br>• Promote company values and policies to enhance workplace culture and address climate issues effectively.<br>• Handle employee relations matters, including conflict resolution, disciplinary actions, and workplace investigations.<br>• Manage payroll systems, timekeeping, and benefits administration to ensure accuracy and compliance.<br>• Maintain required compliance documents and records, ensuring confidentiality and adherence to legal standards.<br>• Provide training and guidance to managers on HR policies, performance evaluations, and employee development.<br>• Identify and implement solutions to improve organizational effectiveness and employee satisfaction.
  • 2025-12-09T15:58:55Z
Senior Specialist, Total Rewards
  • Ottawa, ON
  • onsite
  • Permanent
  • 89000.00 - 111000.00 CAD / Yearly
  • <p><strong>Our client in the Crown Corp industry is looking to add a Senior Specialist, Total Rewards to their HR team. This is a full-time/permanent role.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (89-111K)</p><p>-Full benefits + pension</p><p>-4 weeks vacation + 3 weeks sick time off</p><p>-HSA/Wellness</p><p>-Hybrid + flex hours</p><p>-Excellent team and manager</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop and implement pay equity, pension, benefits, and recognition reward policies aligned with organizational strategies and regulatory requirements.</p><p>• Manage compensation programs, including salary adjustments, merit increases, bonuses, and employee recognition initiatives.</p><p>• Provide expert advice and coaching to HR teams and business leaders regarding total rewards programs.</p><p>• Assess and refine total rewards strategies to ensure alignment with business objectives and workforce needs.</p><p>• Oversee system ownership and maintenance, ensuring tools and reporting mechanisms support organizational goals.</p><p>• Monitor and ensure compliance with governance standards, including regular reporting to regulatory bodies.</p><p>• Design and deliver educational programs on pay equity, retirement planning, and recognition rewards for employees and management.</p><p>• Develop communication materials such as booklets, intranet updates, and total rewards statements.</p><p>• Prepare executive-level briefings and presentations on program performance and strategic initiatives.</p><p>• Utilize analytics to evaluate compensation offerings and support data-driven decision-making.</p>
  • 2025-12-23T14:38:45Z
HR Generalist
  • Markham, ON
  • onsite
  • Permanent
  • 70000.00 - 80000.00 CAD / Yearly
  • <p>Are you an adaptable Human Resources professional eager to grow in a dynamic, global technology organization? Our team is seeking a skilled <strong>Human Resources Generalist</strong> to support HR programs and initiatives in a fast-paced office environment. This is an excellent opportunity to be part of an innovative company recognized for its commitment to excellence, quality, and award-winning products.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily administration of HR policies, procedures, and programs.</li><li>Oversee and support functional areas including:</li><li>Departmental development and organizational planning</li><li>Human Resource Information Systems (HRIS) administration</li><li>Employee relations and counseling</li><li>Employee orientation, development, and training</li><li>Policy development and documentation</li><li>Compensation and benefits administration</li><li>Employee safety, wellness, health, and welfare services</li><li>Recruiting and staffing logistics</li><li>Facilitation of company-wide committees and employee communication</li><li>Compliance with regulatory reporting and requirements</li><li>Assist in space planning and support company-wide initiatives.</li><li>Prepare HR-related reports and business correspondence.</li></ul><p><br></p>
  • 2025-12-17T19:58:41Z
Talent Acquisition Specialist
  • Markham, ON
  • onsite
  • Permanent
  • 77000.00 - 90000.00 CAD / Yearly
  • <p>We’re looking for a recruitment leader who’s ready to operate at a strategic altitude while still delivering hands-on results. This role is mission-critical to elevating our talent ecosystem and strengthening the workforce engine that fuels our business.</p><p><strong>What You’ll Own</strong></p><p>You’ll be the end-to-end architect of our hiring experience—designing sourcing strategies, orchestrating full lifecycle recruitment, and delivering best-in-class stakeholder engagement across the organization.</p><p><strong>Full-Cycle Recruitment Excellence</strong></p><ul><li>Partner with hiring managers to craft a clear, aligned understanding of role requirements, success profiles, and sourcing timelines.</li><li>Deploy targeted recruiting strategies, leveraging innovative channels to drive high-quality pipelines.</li><li>Champion the full hiring workflow—screening, interviewing, selection, offer management, and onboarding—while ensuring seamless execution through Workday.</li><li>Curate ongoing talent pools to support high-volume needs and proactive workforce planning.</li><li>Represent the brand at career events and networking activations, strengthening our presence in key markets.</li><li>Build trust and synergy with leaders, HR partners, and cross-functional teams to deliver predictable, high-impact hiring outcomes.</li></ul><p><strong>Strategic Sourcing</strong></p><ul><li>Lead direct sourcing initiatives for hard-to-fill and senior-level roles.</li><li>Create sustainable talent pipelines aligned with future workforce imperatives.</li><li>Drive market intelligence and competitive insights to elevate hiring strategies.</li></ul><p><strong>Reporting, Analytics & Optimization</strong></p><ul><li>Maintain recruitment service-level reporting and extract actionable insights to enhance performance.</li><li>Evaluate and refine talent acquisition tools, processes, and automation opportunities to optimize operational efficiency.</li></ul><p><strong>HR Projects & Innovation</strong></p><ul><li>Engage in HR initiatives that advance organizational capability, culture, and employee experience.</li></ul><p><br></p>
  • 2025-12-01T17:38:44Z
Payroll Manager
  • Vancouver, BC
  • onsite
  • Permanent
  • 100000.00 - 150000.00 CAD / Yearly
  • <p>An established and growing organization with operations across Canada and the U.S. is seeking an experienced Payroll Manager to join their head office team in Vancouver. This role offers the opportunity to oversee a complex, multi-jurisdictional payroll and benefits portfolio while working closely with HR and Finance leaders to support a diverse workforce.</p><p><br></p><p><strong>About the Role</strong></p><p><br></p><p>The Payroll Manager will be responsible for managing full-cycle payroll for approximately 300 employees across British Columbia, Alberta, Ontario, Washington, and California—covering both hourly and salaried, union and non-union groups. This role also oversees the administration of employee benefits programs in both Canada and the U.S. This role also involves working closely with a team of 2.</p><p><br></p><p>You’ll lead all aspects of payroll accuracy, compliance, and reporting while providing a high level of service to employees and supporting continuous process improvements.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Administer full-cycle, multi-provincial and multi-state payroll processing for U.S. and Canadian employees</li><li>Ensure payroll is accurate, timely, and compliant with all federal, state, and provincial regulations</li><li>Oversee year-end payroll activities including T4s, W-2s, WCB, WSIB, EHT, and related filings</li><li>Manage employee benefit programs across both countries, including medical, dental, vision, life, disability, 401(k), and RRSP plans</li><li>Lead annual benefits open enrollment and coordinate with vendors and employees</li><li>Collaborate with HR and Finance to reconcile payroll data and general ledger reporting</li><li>Respond to employee payroll inquiries and resolve issues efficiently</li><li>Monitor legislative changes and maintain compliance with employment, payroll, and benefit laws</li><li>Manage relationships with external payroll providers, benefits brokers, and auditors</li><li>Drive continuous improvement in payroll systems and processes</li></ul>
  • 2025-12-18T19:50:12Z
Bilingual Human Resources Coordinator
  • Ottawa, ON
  • onsite
  • Permanent
  • 62000.00 - 70000.00 CAD / Yearly
  • <p><strong>We are partnering with an excellent Crown Corporation that's looking to add a bilingual HR Coordinator to their team. This is a full-time/permanent role.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Comprehensive benefits package</p><p>-Pension + 3 weeks vacation/sick days</p><p>-Hybrid (1 day on site/weekly) + flex hours</p><p>-Excellent culture and leadership team</p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Deliver thorough administrative support to different parties, and provide assistance to other Human Resources team members as required.</p><p>-Partner with colleagues throughout the organization to coordinate and advance HR initiatives and special projects.</p><p>-Oversee the full-cycle recruitment process, including posting job advertisements, scheduling interviews, communicating with candidates, and facilitating reference checks.</p><p>-Coordinate onboarding activities for new employees to promote a seamless integration into the organization.</p><p>-Maintain precise, confidential employee records in line with organizational policies and legal standards.</p><p>-Administer HR document management by organizing, archiving, and appropriately disposing of records according to established procedures.</p><p>-Ensure data accuracy and reliability within the Human Capital Management platform to optimize HR functions.</p><p>-Monitor and report on progress against the HR Branch work plan, supporting timely completion of tasks and strategic objectives.</p>
  • 2025-12-23T14:38:45Z
Payroll & Benefits Specialist
  • Vancouver, BC
  • onsite
  • Permanent
  • 70000.00 - 85000.00 CAD / Yearly
  • <p>We are seeking a technically strong Payroll & Benefits Specialist to manage full-cycle Canadian and U.S. payroll for a growing organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Process full-cycle semi-monthly Canadian and U.S. payroll for 300+ employees (3 person team)</li><li>Prepare accounting including journal entries and reconciliations</li><li>Administer Canadian and U.S. employee health benefits</li><li>Prepare government remittances and statutory filings (monthly, quarterly, annual)</li><li>Manage payroll-related audits, including retirement plans and workers’ compensation.</li><li>Ensure all payroll activities meet legislative requirements, including tax remittances and WorkSafe obligations.</li><li>Identify opportunities to improve payroll processes, workflows, and system efficiency.</li></ul><p><br></p><p><br></p>
  • 2025-12-18T19:50:12Z
Marketing Manager
  • Toronto, ON
  • onsite
  • Permanent
  • 100000.00 - 120000.00 CAD / Yearly
  • <p>Are you a creative, results-driven marketer passionate about delivering memorable campaigns and building influential partnerships? Our client—a fast-growing, entrepreneurial brand in the retail and consumer space—is seeking a dynamic <strong>Marketing Manager</strong> to elevate their brand presence, drive community engagement, and accelerate business growth.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li>Thrive in an entrepreneurial and collaborative environment with a supportive, drama-free culture.</li><li>Work alongside talented international teams across Belgium, Hong Kong, Brazil, India, and more.</li><li>Enjoy employee discounts on premium products and beverages.</li><li>Unlock career growth opportunities within a globally recognized brand.</li></ul><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Multi-Channel Marketing Leadership</strong></p><ul><li>Strategize and execute integrated marketing campaigns across digital, influencer, PR, and retail platforms.</li><li>Drive brand engagement by planning in-store events and high-impact activations, especially at the flagship Espro Coffee Bar.</li><li>Collaborate with creative agencies to ensure campaigns are innovative, on-brand, and results-focused.</li></ul><p><strong>Influencer & Social Media Partnerships</strong></p><ul><li>Cultivate and manage relationships with Toronto’s top influencers and creators.</li><li>Oversee original content production for TikTok, Instagram, YouTube, and emerging platforms.</li><li>Ensure all content initiatives are connected to clear KPIs—including sales, engagement, and audience growth.</li></ul><p><strong>Public Relations & Earned Media</strong></p><ul><li>Lead external PR agency relationships and build awareness via proactive media outreach.</li><li>Secure earned coverage in lifestyle, food & beverage, and design publications.</li><li>Integrate PR outcomes with overall marketing dashboards and report on impact.</li></ul><p><strong>Community Management & Content Creation</strong></p><ul><li>Oversee the brand’s social media profiles—driving follower growth, fostering community engagement, and maintaining a vibrant brand voice.</li><li>Guide content creation with agencies and freelancers, ensuring quality and consistency.</li><li>Monitor feedback, engage with the audience, and track performance metrics.</li></ul><p><strong>Performance Reporting & Analytics</strong></p><ul><li>Deliver clear, actionable weekly and monthly reports on campaign performance and ROI.</li><li>Monitor KPIs across all channels to inform marketing strategy and continuous improvement.</li></ul><p><br></p>
  • 2025-12-02T20:34:02Z
Talent Acquisition Manager
  • Markham,, ON
  • onsite
  • Temporary
  • 47.50 - 55.00 CAD / Hourly
  • We are looking for an experienced Talent Acquisition Manager to join our team in Markham, Ontario. In this long-term contract role, you will play a pivotal part in shaping and executing recruitment strategies that align with organizational goals and promote growth. This position offers the opportunity to lead a dynamic team and make a significant impact in attracting top talent to a competitive healthcare environment.<br><br>Responsibilities:<br>• Design and implement short- and long-term recruitment strategies that align with organizational objectives and growth priorities.<br>• Lead and mentor a skilled recruitment team, ensuring efficient hiring processes and high-quality outcomes.<br>• Collaborate with leadership to assess workforce needs and develop data-driven recruitment solutions.<br>• Establish and maintain diverse talent pipelines by building relationships with educational institutions, community organizations, and online platforms.<br>• Monitor recruitment metrics such as time-to-fill, recruitment costs, and retention rates, ensuring operational excellence.<br>• Enhance the candidate experience from sourcing through onboarding, fostering an inclusive and engaging process.<br>• Drive employer branding initiatives to attract exceptional talent in the healthcare sector.<br>• Ensure compliance with employment laws, internal policies, and union agreements.<br>• Stay informed about recruitment trends and technologies to continuously refine and improve processes.
  • 2025-12-09T14:23:46Z
Tax Staff - Corporate
  • Maxville, ON
  • onsite
  • Permanent
  • 100000.00 - 120000.00 CAD / Yearly
  • <p>Our client one hour East of Ottawa is seeking an In-Direct Tax Manager. Reporting to the Controller - Commercial, the Manager, Tax and Compliance will provide support to ensure accurate and timely tax compliance reporting for MacEwen Petroleum and related companies.</p><p><br></p><p><strong>Very good opportunity to grow in to Tax Manager. This is a fully on site role.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Preparing returns and analysis, and documentation for all direct and indirect taxes for the group of companies.</p><p>-Partnering with business departments to define measure, analyze, and improve controls, reports, and tax-related processes.</p><p>-Tax accounts for financial reporting purposes to ensure activity and balances are reconciled and appropriately reflect the Company’s tax position and status.</p><p>-Proactively and effectively supporting the management of tax audits and assessments by performing technical analysis and gathering documentation in support of the audit process.</p><p>-Maintaining and monitoring a tax compliance calendar to ensure all returns are filed in a timely manner.</p><p>-Ensuring that all necessary tax licenses are up to date.</p><p>-Gathering and preparing necessary documents and liaising with external service providers to prepare all corporate tax and information returns.</p><p>-Consistently monitoring and evaluating the internal processes and guidelines to ensure efficiency and providing recommendations on optimizing and automating the tax function while minimizing tax risks.</p><p>-Assisting with any tax matters associated with enterprise initiatives, business transactions and tax projects.</p><p>-Ensuring that procedural documentation is up-to-date and easily followed.</p><p>-Preparing estimates and monitor tax payments/refunds to assist the Treasury Group with short and long-term cash tax forecasts.</p><p>-Participating in special projects/performing technical research as assigned by management.</p><p>-Staying up to date on developments in Canadian tax law that impact the company.</p><p>-Creation of internal audit queries that will ensure all customers are setup accordingly.</p><p>-Other related duties as required or assigned.</p>
  • 2025-12-23T14:38:45Z
HR Coordinator
  • Kanata, ON
  • onsite
  • Temporary
  • 18.21 - 21.09 CAD / Hourly
  • We are looking for a dedicated HR Coordinator to join our team in Kanata, Ontario. In this contract position, you will play a key role in supporting human resources operations and ensuring a positive experience for employees and candidates. The ideal candidate will bring compassion, adaptability, and professionalism to every aspect of their work.<br><br>Responsibilities:<br>• Prepare and deliver accurate employment-related documents, including offer letters and confirmation letters.<br>• Conduct candidate screenings and coordinate interviews to support recruitment processes.<br>• Foster positive interactions with clients and address any HR-related inquiries.<br>• Assist with onboarding new employees and ensure all necessary documentation is completed.<br>• Manage payroll and benefits administration using systems such as ADP Workforce Now and Dayforce.<br>• Support training initiatives to enhance employee development and engagement.<br>• Maintain compliance with HR policies and procedures while managing sensitive information.<br>• Utilize human resources software to enhance administrative efficiency and track employee data.<br>• Collaborate with teams to address HR-related challenges and provide solutions.<br>• Assist in coordinating employee events and wellness programs to support organizational culture.
  • 2025-12-29T14:39:07Z
Labour & Employment Lawyer
  • Markham, ON
  • onsite
  • Permanent
  • 140000.00 - 180000.00 CAD / Yearly
  • <p>We are looking for a skilled Labour & Employment Lawyer to join our clients team in Markham, Ontario. In this role, you will provide expert legal advice and representation across diverse labour and employment law matters. The ideal candidate will have a strong ability to advocate for clients, conduct workplace investigations, and deliver practical solutions tailored to their needs.</p><p><br></p><p>Responsibilities:</p><p>• Offer comprehensive legal advice and representation on a variety of labour and employment law matters.</p><p>• Advocate for clients before courts, tribunals, and other legal forums to ensure their interests are effectively represented.</p><p>• Conduct thorough workplace investigations and deliver detailed reports with actionable findings.</p><p>• Develop and implement training sessions on workplace policies and employment law compliance.</p><p>• Collaborate closely with clients to understand their business challenges and provide tailored legal solutions.</p><p>• Assess risks, analyze legal exposures, and recommend sustainable courses of action.</p><p>• Build and maintain strong client relationships through proactive communication and trust-building.</p><p>• Stay updated on changes in labour and employment law to provide informed advice.</p><p>• Draft, review, and negotiate employment contracts and other workplace agreements.</p><p>• Assist clients in resolving disputes through mediation and other alternative dispute resolution methods.</p>
  • 2025-12-30T19:29:07Z
Recruitment Consultant - Technology Practice Group
  • Vancouver, BC
  • onsite
  • Permanent
  • 80000.00 - 120000.00 CAD / Yearly
  • <p>The Vancouver region continues to be a global hub for the technology sector, and 2026 is shaping up to be a big year for the city.</p><p><br></p><p>The technology practice group at Robert Half plays an important role in finding knowledge workers for technology positions across the region, and across the province, and this is your chance to get involved. </p><p><br></p><p>As a recruitment consultant with Robert Half, your job will be to match technology professionals with career opportunities, on behalf of employers in Vancouver, and around British Columbia. </p><p><br></p><p>A big part of the job is to develop business relationships with employers. These connections are formed through a variety of channels, such as attending industry events, developing a referral network, and outreach via phone and email and LinkedIn. We will help you establish yourself as a recruitment consultant, by developing your abilities in personal branding, self-promotion and business development.  </p><p><br></p><p>This is an on-site position at the Robert Half office in downtown Vancouver. The office is centrally located in the Bentall Centre, connected to Burrard skytrain station.</p><p>This position is well-suited to individuals who are seeking a high-energy, collaborative environment, with uncapped earnings. If you enjoy working with a wide variety of customers in a professional services environment, then please apply today. </p><p><br></p><p>This is a full-time position, and includes a competitive total compensation package, comprised of base salary and commissions, 20 days of time off, and extended health and dental benefits. </p><p>On-target-earnings (OTE) for this position is generally between $80,000 and $120,000 in your first year, including base salary and commissions. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
  • 2025-12-24T00:48:37Z
HR Recruiter
  • Peterborough, ON
  • onsite
  • Temporary
  • 24.00 - 28.00 CAD / Hourly
  • We are looking for an experienced HR Recruiter to join our team in Peterborough, Ontario. In this long-term contract position, you will play a key role in supporting recruitment efforts for administrative and support-focused teams. If you thrive in a dynamic environment and are passionate about enhancing hiring processes, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Manage the recruitment process for administrative and support-focused roles, ensuring a seamless experience for candidates.<br>• Collaborate with the recruitment team to facilitate integration efforts related to organizational changes.<br>• Maintain accurate and comprehensive recruitment records using appropriate tools and systems.<br>• Assist in optimizing recruitment workflows to improve efficiency and effectiveness.<br>• Utilize various platforms, including Careerbuilder and ATS systems, to source and attract top talent.<br>• Coordinate and oversee onboarding processes to ensure smooth transitions for new hires.<br>• Partner with hiring managers to understand staffing needs and develop tailored recruitment strategies.<br>• Implement full-cycle recruiting practices, from sourcing to offer negotiation.<br>• Provide regular updates and insights on recruitment metrics to support continuous improvement.<br>• Build strong relationships with candidates and stakeholders to maintain a positive reputation for the organization.
  • 2025-12-15T19:43:59Z
Benefits Help Desk Representative
  • Toronto, ON
  • onsite
  • Permanent
  • 50000.00 - 58700.00 CAD / Yearly
  • <p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
  • 2025-12-05T21:08:37Z
Spécialiste en acquisition de talent
  • Rive Nord, QC
  • onsite
  • Permanent
  • 85000.00 - 90000.00 CAD / Yearly
  • <p>Nous recherchons un spécialiste en acquisition de talents pour rejoindre l'équipe dynamique de notre client sur la Rive Nord, à Québec. Vous jouerez un rôle clé dans l'identification, l'attraction et la sélection des meilleurs candidats pour répondre aux besoins de notre entreprise. Ce poste offre une excellente opportunité de contribuer à notre succès en tant qu'ambassadeur de notre marque employeur.</p><p><br></p><p>Responsabilités:</p><p>• Gérer l'ensemble du processus de recrutement, de la présélection des candidatures à la coordination des entretiens et à l'intégration des nouveaux employés.</p><p>• Rédiger des descriptions de poste attrayantes et les publier sur des plateformes pertinentes, tout en renforçant la visibilité de notre marque employeur.</p><p>• Maintenir une expérience positive pour les candidats tout au long du processus de recrutement, en assurant une communication claire et transparente.</p><p>• Effectuer des vérifications de références et coordonner les vérifications des antécédents des candidats retenus.</p><p>• Collaborer avec les gestionnaires pour comprendre leurs besoins en matière de recrutement et leur fournir des conseils sur les meilleures pratiques.</p><p>• Utiliser des systèmes de suivi des candidatures pour organiser et gérer le processus de recrutement.</p><p>• Faire preuve de créativité pour attirer les meilleurs talents et renforcer notre bassin de candidats.</p><p>• Agir en tant qu'expert en évaluation de talents en fournissant des recommandations éclairées aux équipes.</p><p>• Participer à des initiatives de recrutement stratégique pour soutenir les objectifs de l'entreprise.</p><p>• Assurer la conformité aux politiques et réglementations en matière d'emploi tout au long du processus de recrutement.</p>
  • 2025-12-18T13:34:00Z