We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
<p>Manager, Excellence des Processus Opérationnels (PMP)</p><p><br></p><p>En tant que Manager, Excellence des Processus Opérationnels, vous agirez comme un leader de terrain spécialisé dans la conception, l'institutionnalisation et la gouvernance des processus métiers clés. Votre mission débutera par le volet opérationnel du S& OP (Sales & Operations Planning) pour s'étendre ensuite à la préparation des processus métiers (BPR) liés à l'ERP.</p><p><br></p><p>Ce poste n'est pas un rôle purement administratif (PMO) ou informatique (IT) : environ 70 % de vos fonctions seront dédiées à l'exécution pratique.</p><p><br></p><p><strong>Description du poste et responsabilités</strong></p><p><br></p><p>Votre rôle s’articule autour de trois piliers majeurs :</p><p><strong>Optimisation et Gouvernance des Processus</strong></p><ul><li>Piloter la cartographie des processus de bout en bout pour l’ensemble des opérations.</li><li>Traduire les processus cibles (<em>TO-BE</em>) en procédures standardisées (SOP), matrices RACI et aides au travail.</li><li>Développer le matériel pédagogique et coordonner la création de vidéos de formation.</li><li>Établir des mesures de gouvernance et d’adhésion aux processus.</li><li>Assurer la responsabilisation des équipes transversales sans lien hiérarchique direct.</li></ul><p><strong>Gestion du S& OP (Volet Opérationnel)</strong></p><ul><li>Prendre en charge la composante opérationnelle du S& OP (demande, approvisionnement, stocks, exécution).</li><li>Animer des ateliers de cartographie (<em>AS-IS / TO-BE</em>) avec les experts métiers (SME).</li><li>Définir les entrées/sorties, les transferts de responsabilités, les droits de décision et les échéanciers.</li><li>Animer les réunions hebdomadaires S& OP axées sur l’exécution et résoudre les écarts.</li></ul><p><strong>Préparation des processus ERP (Business Process Readiness)</strong></p><ul><li>Réviser et mettre à jour les exigences des processus métiers (BPR) pour garantir qu'ils sont prêts pour l'ERP.</li><li>Collaborer avec les finances, la chaîne d'approvisionnement et les TI pour assurer la cohérence des systèmes.</li><li>Identifier les écarts entre les opérations actuelles et les meilleures pratiques ERP.</li></ul>
<p>This hybrid opportunity is located with a client downtown Toronto, looking to hire an AVP, Finance & Administration. The successful candidate will be responsible for preparing accurate and timely financial information and ensuring the implementation of effective controls within the organization's financial accounting operations. This also role oversees the compilation of financial statements, manages Head Office and regulatory reporting, and supports annual reporting activities. Additional responsibilities include monitoring bank reconciliations, entering and reviewing General Ledger data, maintaining account controls, and handling audit and client confirmation requests. The position requires strong organizational skills, attention to detail, and the ability to uphold high standards of financial integrity. </p><p><br></p><p>Reports to: Director, Finance & Administration</p><p>Direct reports: None</p><p><br></p><p>JOB RESPONSIBILITIES</p><p>• Compile financial statements, conduct Head Office reporting, and produce annual reports.</p><p>• Preparation of annual reports and financial statements, along with supporting external auditors' requests for the yearly audit.</p><p>• Review and monitor bank reconciliations and related reporting activities, ensuring prompt follow-up on any outstanding unreconciled items.</p><p>• Perform and review daily and monthly General Ledger accounting data entry</p><p>• Prepare daily, monthly, and quarterly OSFI and Bank of Canada regulatory returns as directed by the supervisor.</p><p>• Compile monthly inter-office managerial adjustments within the managerial accounting system</p><p>• Gather and prepare annual income and balance sheet information and Ledger supports</p><p>• Enter, review, and update customer master data—including registration, changes, and closure—in the accounting system.</p><p>• Prepare monthly provincial allocations for deposits and loans for tax</p><p>• Perform reconciliation and preparation of the annual T5 Return of Investment Income</p><p>• Prepare unearned loan fee amortization schedules using effective interest rate method</p><p>• Support internal monitoring requests and internal audit requests</p><p>• Maintain all documentation related to reports, manuals, and procedures up to date and ensure compliance with both local and Head Office standards</p><p><br></p><p><br></p>
<p>Robert Half is partnering with a client in North York, Ontario, to identify a dedicated Compliance Officer who will play an integral role in supporting the organization’s risk and compliance practices. This position involves close collaboration with the Chief Compliance Officer to ensure the company consistently meets all regulatory requirements and upholds high internal standards. The successful professional will have the opportunity to contribute to a dynamic, growth-focused environment that values innovation, best practices, and ongoing process improvement.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and assess new client documentation to verify compliance with applicable regulations and internal standards.</li><li>Work closely with the marketing team to evaluate and approve marketing materials and online content for regulatory adherence.</li><li>Maintain comprehensive records of compliance-related policies, procedures, and responsibilities as detailed within the organizational compliance calendar.</li><li>Track and document employee compliance activities, including personal trading monitoring and acknowledgment forms.</li><li>Conduct monthly reviews focused on Anti-Money Laundering (AML) and Anti-Terrorism financing compliance.</li><li>Coordinate with IT to oversee and document the annual cybersecurity assessment process.</li><li>Develop, update, and deliver training materials that promote compliance awareness throughout the organization.</li><li>Assist with oversight of business operations, including fund accounting and trust accounting for pooled investment funds.</li><li>Support the preparation and completion of third-party due diligence, regulatory surveys, and external audit requests.</li><li>Liaise with regulatory bodies, addressing inquiries and supplying required documentation as needed.</li></ul><p><br></p>
<p><strong>Job Title: </strong>Controller</p><p><strong>Working Arrangement: </strong>Oakville, 5 days onsite</p><p><strong>Duration</strong>: 3-6 months</p><p><strong>Job Opportunity:</strong></p><p>Our client in Oakville is seeking a strategic Controller. This position is a for a hands-on leader overseeing daily finance operations but also be a steward shaping the long-term financial vision for our business. Working collaboratively with the Managing Director, Global Finance Team, and cross-functional leaders, the Controller will drive financial excellence, enabling the company to invest in our people, products, and systems for maximum return.</p><p><strong>Key Responsibilities:</strong></p><p>· Develop and deliver on the strategic financial objectives and priorities.</p><p>· Enhance financial performance through improved forecasting, reporting (including budget-to-actual analysis and variance reporting), business analysis, and continuous process improvement.</p><p>· Oversee all finance and accounting functions, including general accounting, treasury, tax, payroll, and benefits, ensuring all compliance and regulatory requirements are met.</p><p>· Prepare timely and accurate financial statements, management reports, annual budgets, and quarterly forecasts.</p><p>· Analyze, interpret, and communicate monthly results, trends, and key performance indicators related to sales, expenditures, and profit margins.</p><p>· Collaborate with the Managing Director and Senior Leadership on monthly business reviews and strategic presentations.</p><p>· Partner with Corporate FP& A for annual budget processes and ongoing forecasts.</p><p>· Create and manage pricing models; inform commercial business decisions with financial insight and analysis.</p><p>· Drive efficiency, automation, and best practices to optimize financial and business processes.</p><p>· Analyze complex financial scenarios and identify value-creation opportunities, incorporating data from marketing, logistics, and manufacturing.</p><p>· Administer and process payroll and employee benefits, ensuring compliance.</p><p>· Prepare and manage sales tax filings and remittances.</p><p>· Act as a financial steward, safeguarding company assets and proprietary information.</p><p><br></p>
<p>Company Overview: Join an innovative and industry-leading manufacturing team dedicated to delivering quality products and exceptional service. We foster a collaborative work environment with opportunities for development and growth.</p><p>Position Summary: We are seeking a detail-oriented Purchasing Administrator to manage procurement activities and support our production operations. This role will be responsible for processing purchase orders, maintaining vendor relationships, and ensuring timely delivery of materials required for our manufacturing processes. This is an in office position located in Brantford, On.</p><p>Key Responsibilities:</p><ul><li>Maintain accurate procurement records and update internal databases.</li><li>Manage all documentation related to purchasing department.</li><li>Process and track purchase orders to meet production schedules and inventory needs.</li><li>Research and evaluate suppliers to obtain the best combination of quality, price, and delivery.</li><li>Monitor inventory levels and coordinate with warehouse and production teams to identify supply requirements.</li><li>Communicate with vendors to confirm order details, resolve discrepancies, and schedule deliveries.</li><li>Maintain accurate procurement records and update internal databases.</li><li>Collaborate with finance and production departments to reconcile invoices and address billing issues.</li><li>Support the Purchasing Manager with reporting, analysis, and special projects as needed.</li></ul>
<p>Robert Half is recruiting for an experienced Accounts Payable Manager on behalf of our client, a respected organization. This is an excellent opportunity for a skilled professional to join a collaborative finance department and lead key functions of the accounts payable process.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Lead and oversee daily operations of the accounts payable team, ensuring timely and accurate processing of invoices, electronic payments, and expense reimbursements</li><li>Establish, review, and maintain AP policies and internal controls to ensure compliance with company standards and regulatory requirements</li><li>Manage weekly, monthly, and quarterly close processes related to accounts payable, including account reconciliations and accrual preparation</li><li>Collaborate closely with procurement, finance, and other internal departments to resolve issues and improve processes</li><li>Supervise, mentor, and develop AP team members, including hiring, training, conducting performance reviews, and providing ongoing support</li><li>Prepare and analyze AP reports; present findings and recommendations to management</li><li>Serve as the primary point of contact for external vendors and internal stakeholders regarding payment issues, disputes, and compliance inquiries</li><li>Support audits and work effectively with external auditors, answering questions and providing necessary documentation as needed</li></ul>
<p><strong>The Company</strong></p><p>Our client in the hospitality industry is looking for a Content Analyst for a 6 month contract. The Content Analyst will work full time in the downtown Toronto office 5 days a week. Located near TTC subway stations or accessible through The Path, approximately a 10 minute walk from Union Station.</p><p><br></p><p><strong>The Position</strong></p><p>The Content Analyst will be focusing on supporting content operations across digital platforms, with a primary emphasis on managing and analyzing web content.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and update digital content using Content Management Systems (CMS), ensuring accuracy and alignment with branding guidelines.</li><li>Collaborate with cross-functional teams to support eCommerce, digital marketing campaigns, and other content updates</li><li>Analyze content performance data where applicable and provide insights or recommendations for improvements.</li><li>Collaborate with content creators, designers, and developers to gather required assets and information.</li><li>Ensure all content is optimized for digital display, responsive across devices, and follows SEO and accessibility best practices.</li><li>Conduct quality assurance checks to ensure accuracy, broken links, and formatting consistency.</li></ul>
<p><strong>The Company</strong></p><p>Our hospitality client based in downtown Montreal is looking for a Web Analytics Implementation Specialist for an 11 month contract. This is a hybrid opportunity, working in office 1 day per week and 4 days work from home. </p><p><br></p><p><strong>The Position</strong></p><p>The Web Analytics Implementation Specialist will manage tagging operations, data collection, and analytics platform maintenance across our digital properties. This role plays a critical part in enabling accurate, compliant, and scalable data capture to support business insights, product development, and feature launches.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the implementation and maintenance of client-side and server-side tagging across company websites.</li><li>Ensure accurate and reliable data collection for new feature launches and ongoing site enhancements.</li><li>Own execution and governance of Google Tag Manager (GTM), both client-side and server-side.</li><li>Build, test, deploy, and maintain GTM tags, triggers, variables, and templates in alignment with architectural and governance standards.</li><li>Translate business and product requirements into clear technical specifications for tagging and data layer implementations.</li><li>Partner closely with in-house developers during agile sprints to integrate and validate tracking solutions.</li><li>Conduct comprehensive QA for all tracking implementations using GTM Preview, browser developer tools, and other validation methods.</li><li>Identify, troubleshoot, and resolve data accuracy and implementation issues in a timely manner.</li><li>Maintain detailed documentation in Confluence, including tagging logic, GTM configurations, and data layer specifications.</li><li>Build and manage an internal knowledge base to reduce dependencies and single points of failure.</li><li>Provide ongoing support and maintenance for GA4, GTM, and BigQuery exports.</li><li>Manage and prioritize the analytics implementation backlog.</li></ul><p><br></p><p><br></p>
<p>Nous recherchons un Directeur des opérations passionné et organisé pour superviser les activités quotidiennes de l'entreprise de notre client à Montréal. Dans ce rôle, vous serez responsable de la gestion des processus opérationnels, de la coordination des équipes et de l'atteinte des objectifs stratégiques. Votre expertise contribuera à garantir le bon fonctionnement de nos opérations tout en respectant les normes de qualité et d'efficacité.</p><p><br></p><p>Responsabilités:</p><p>• Superviser et optimiser les processus opérationnels pour assurer une efficacité maximale.</p><p>• Coordonner les équipes interfonctionnelles afin de garantir le respect des objectifs et des délais.</p><p>• Gérer les budgets opérationnels et surveiller les dépenses pour respecter les limites financières.</p><p>• Analyser les performances opérationnelles et proposer des améliorations stratégiques.</p><p>• Assurer la conformité avec les réglementations et les politiques internes de l'entreprise.</p><p>• Diriger et encadrer les membres de l'équipe pour maximiser leur potentiel et leur productivité.</p><p>• Collaborer avec les parties prenantes pour identifier et résoudre les problèmes opérationnels.</p><p>• Superviser les activités de réconciliation de comptes afin d'assurer leur exactitude.</p><p>• Préparer des rapports détaillés pour la direction, mettant en évidence les performances et les recommandations.</p><p>• Participer à l'élaboration et à la mise en œuvre de nouvelles initiatives opérationnelles.</p>
<p>Notre client, une organisation de la petite enfance, est à la recherche d'un directeur général expérimenté pour superviser les opérations quotidiennes et assurer une gestion efficace des ressources humaines, matérielles et financières. Le candidat idéal sera en mesure de coordonner divers aspects administratifs tout en garantissant le respect des objectifs organisationnels à long terme.</p><p><br></p><p>Responsabilités:</p><p>• Superviser les activités liées à la gestion des ressources humaines, y compris la gestion des absences et des relations de travail.</p><p>• Coordonner les processus de paie pour garantir leur exactitude et leur conformité.</p><p>• Élaborer et surveiller les budgets mensuels et opérationnels afin d'assurer une utilisation optimale des ressources.</p><p>• Gérer les achats et négocier avec les fournisseurs pour obtenir les meilleures conditions.</p><p>• Collaborer avec les équipes internes pour améliorer les processus et renforcer l'efficacité.</p><p>• Analyser les performances financières et proposer des stratégies pour optimiser les résultats.</p><p>• Maintenir une communication efficace avec les parties prenantes internes et externes.</p><p>• Assurer le respect des politiques et des procédures organisationnelles.</p><p>• Identifier et résoudre les problèmes opérationnels au quotidien.</p><p>• Fournir des rapports réguliers à la direction sur les progrès et les défis rencontrés.</p>
