4 results for Desktop Support jobs

Application Support Anlayst

Mississauga, ON
onsite
Temporary
42 - 55 CAD / Hourly
We are looking for an Application Support Anlayst to join a healthcare organization in Mississauga, Ontario on a Long-term Contract basis. This position is suited to a hands-on support specialist who can resolve application issues, strengthen system reliability, and work closely with technical and business teams. The successful candidate will contribute to incident resolution, user support, testing, reporting, and controlled system changes while helping maintain efficient day-to-day operations. Key Responsibilities<ul><li>Provide day-to-day application and CRM support, with a primary focus on Salesforce.</li><li>Manage approximately 10 complex, user-facing support tickets per day, prioritizing issues based on business impact and urgency.</li><li>Investigate, troubleshoot, and resolve application and CRM-related issues in a timely and effective manner.</li><li>Serve as a key point of contact for business users and stakeholders experiencing CRM or application issues.</li><li>Communicate clearly with users, including individuals without a technical background, to understand issues and explain solutions.</li><li>Translate business requirements and user concerns into actionable technical or functional solutions.</li><li>Proactively identify recurring issues, potential system improvements, and opportunities to enhance the user experience.</li><li>Work independently to research, troubleshoot, and resolve issues, demonstrating strong problem-solving and investigative skills.</li><li>Collaborate with technical teams, application owners, vendors, and business stakeholders when issues require escalation or cross-functional support.</li><li>Monitor and manage support tickets through resolution while maintaining appropriate documentation and communication.</li><li>Support application testing, quality assurance, and validation of fixes or enhancements as required.</li><li>Follow established IT service management, incident, problem, and change management processes.</li><li>Contribute to knowledge documentation, support procedures, and continuous improvement initiatives.</li><li>Step into the role quickly and maintain a high level of operational support and service quality.</li></ul>
2026-09-09T00:00:00Z

Help Desk/Desktop Support Analyst

Concord, ON
onsite
Contract / Temporary to Hire
25 - 35 CAD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Vaughan, Ontario in a Contract to permanent position. This role is ideal for a customer-focused IT specialist who enjoys resolving technical issues, supporting end users, and creating a smooth day-to-day technology experience across the business. The successful candidate will bring hands-on support experience, strong communication skills, and the ability to explain technical concepts clearly to non-technical users. Responsibilities: • Deliver front-line technical support for hardware, software, mobile devices, and workplace technology issues, ensuring timely resolution for end users. • Manage user administration tasks within Active Directory, including account creation, access updates, and policy-related support. • Support Microsoft 365 applications with a focus on Teams, assisting users with troubleshooting and providing practical guidance on effective use. • Coordinate IT administrative activities such as software subscription tracking, licence management, and arranging technical support coverage for other office locations. • Provide deskside and remote assistance for desktop, laptop, Mac, and peripheral-related concerns while maintaining a high standard of customer service. • Diagnose and resolve service desk incidents involving operating systems, computer hardware, connectivity, and common business applications. • Contribute to user training by helping staff build confidence with workplace tools and by translating technical information into clear, accessible instructions. • Work with a range of support technologies and environments, including Cisco, Citrix, Android, and Microsoft-based systems, to address operational needs.
2026-08-31T00:00:00Z

Senior Desktop Application Developer

Calgary, AB
onsite
Permanent
120000 - 150000 CAD / Yearly
We are looking for a Senior Desktop Application Developer to join a collaborative technology team in Calgary, Alberta. In this role, you will collaborate closely with geoscientists to create innovative tools that enhance data-driven decision-making through powerful visualization and interpretation capabilities. You will also collaborate with global development teams across Europe, Canada, and the United States, contributing to a dynamic and international engineering environment. Responsibilities:<ul><li>Collaborate closely with a UX design team, product owners, and software engineers to translate UX requirements into robust GUI implementations with Eclipse RCP/SWT.</li><li>Present architectural designs and technical proposals to the architecture review board.</li><li>Ability to break down development tasks and lay out clear implementation roadmaps.</li><li>Implement and optimize computation algorithms</li><li>Design and develop both thin and thick client applications that interact with cloud-based microservices.</li><li>Ensure high code quality through unit testing, code reviews, security hardening and continuous integration with other domain tools</li><li>Provide technical support and lead user troubleshooting sessions to resolve issues and ensure smooth operation of DSG application.</li><li>Mentor junior developers and actively contribute to architectural and implementation decisions.</li><li>Embrace Agile/Scrum methodologies, delivering and demonstrating working solutions at the end of each sprint</li><li>Stay current with emerging technologies and trends in geophysical computing and software development.</li></ul>
2026-09-01T00:00:00Z

Mobile Developer

North York, ON
onsite
Temporary
50 - 60 CAD / Hourly
We are looking for a Mobile Developer to support innovative mobile solutions within the hospitality industry in Toronto, Ontario. This long-term contract position is ideal for someone who enjoys building high-quality mobile applications, collaborating across technical teams, and creating user-focused mobile experiences. The successful candidate will contribute to both iOS and Android mobile features while helping deliver reliable, scalable applications. Responsibilities:• Design, build, and enhance mobile applications across iOS and Android platforms that deliver seamless and intuitive user experiences.• Collaborate with cross-functional teams to translate business needs into effective mobile features and technical solutions.• Develop, test, debug, and optimize mobile applications using modern mobile development frameworks and technologies.• Integrate mobile applications with backend services to support data flow, functionality, and overall system reliability.• Create user interface components that are visually clear, responsive, and aligned with usability best practices.• Partner closely with Product, Business, and Design stakeholders to gather requirements and deliver roadmap-driven features.• Track development tasks, priorities, and progress using Jira while contributing to an organized delivery process.• Support mobile compatibility and performance across both iOS and Android platforms.• Contribute to code quality initiatives, application architecture decisions, and ongoing enhancement of mobile development best practices.
2026-09-08T00:00:00Z