<p>We’re seeking an experienced <strong>Customer Service Representative</strong> to support clients with employment and career development on a contract basis in Red Deer, Alberta. You'll work directly with clients to assess needs, provide job search guidance, and foster long-term employment success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct client assessments and create employment strategies</li><li>Provide support with job search, paperwork, and program eligibility</li><li>Maintain accurate case files and documentation</li><li>Connect clients with employers and community resources</li><li>Support Métis clients with basic needs and employability</li><li>Use Microsoft Word, Outlook, and other tools for communication and records</li></ul><p><br></p>
<p>Are you a recent graduate looking to kickstart your career in a dynamic and rewarding environment? If so, we have the ideal opportunity for you! We are seeking motivated and detail-oriented individuals to join our team as a <strong>Customer Support Specialist</strong>. This role is perfect for new grads who are eager to develop their skills, contribute to company success, and grow in a collaborative and professional setting. If you're ready to take the first step in building your career, we encourage you to apply.</p><p><strong>Job Responsibilities:</strong></p><p>As a <strong>Customer Support Specialist</strong>, you will:</p><ul><li>Serve as the first point of contact for customers, </li><li>Handle incoming customer and colleague requests via multiple communication channels, including email and telephone.</li><li>Resolve customer questions and confirm order details promptly and accurately.</li><li>Process orders and manage quotas effectively.</li><li>Provide support to the Sales Team, ensuring smooth operations.</li><li>Accurately maintain customer records and information.</li><li>Collaborate with other departments to share relevant information and enhance productivity.</li><li>Manage confidential data and information with integrity.</li><li>Participate in project-based activities aimed at improving department processes and strategies.</li><li>Meet daily KPI targets to ensure goals are achieved.</li><li>Assist with additional responsibilities as needed.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This Contract-to-permanent position offers an exciting opportunity to support our claims department and provide exceptional service to our members. If you thrive in a fast-paced environment and enjoy multitasking, this role could be the perfect fit for you.<br><br>Responsibilities:<br>• Prepare a variety of claims-related documents, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process financial transactions on claims files, such as payments for appraisal fees, glass claims, and police report fees.<br>• Assist the Total Loss team by preparing and sending Proof of Loss documents to facilitate claim resolution.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate and dispatch property damage claim files to legal representatives when required.<br>• Organize, sort, and distribute incoming correspondence to ensure timely processing.<br>• Make outbound calls to members to collect First Notice of Loss details for new claims submitted after hours or online.<br>• Handle inbound calls as needed, ensuring callers are directed efficiently to the appropriate department or resource.
<p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
<p>Our client based in Chilliwack, a well-established manufacturing company in the recreational vehicle industry, is seeking a Business Development Representative to join their growing team. This role is ideal for a customer-focused individual who thrives in a fast-paced environment and enjoys building relationships, generating leads, and guiding clients through the sales process.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Engage with prospective customers via phone, email, and showroom appointments</li><li>Provide detailed product information and address customer questions or concerns</li><li>Generate and follow up on leads through prospecting, networking, and events</li><li>Participate in trade shows, rallies, and promotional events to showcase products</li><li>Support customers throughout the sales cycle, including handling objections and negotiating terms</li><li>Collaborate with internal teams to ensure a seamless customer experience</li></ul>
<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
We are looking for an organized and customer-focused Service Coordinator to join our team on a contract basis in Surrey, British Columbia. In this role, you will be the primary liaison between customers and field technicians, ensuring seamless communication and efficient service delivery. This position is ideal for someone who excels in scheduling, multitasking, and providing exceptional support to both clients and team members.<br><br>Responsibilities:<br>• Serve as the main point of contact for customers, providing updates on service work orders and addressing inquiries or issues with attention to detail.<br>• Coordinate and assign work orders to field technicians, ensuring tasks are completed on time and within budget.<br>• Maintain accurate and up-to-date service records, including timesheets, work orders, and compliance documentation.<br>• Develop and manage daily schedules for field technicians, adjusting priorities as needed to accommodate emergencies or high-priority tasks.<br>• Order and track necessary parts and equipment, collaborating with vendors to ensure timely delivery and cost efficiency.<br>• Monitor and ensure technician compliance with health, safety, and environmental procedures during daily check-ins and check-outs.<br>• Collaborate with subcontractors and other team members to resolve on-site challenges and ensure operational efficiency.<br>• Continuously review and improve scheduling, dispatch, and procurement processes to enhance service delivery.<br>• Support administrative tasks and share expertise with team members to foster collaboration and improve overall performance.
We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Toronto, Ontario. In this long-term contract role, you will be the first point of contact for visitors and employees, ensuring a welcoming and efficient front desk experience. The ideal candidate will bring strong administrative and customer service skills, along with relevant experience and a detail-oriented demeanor.<br><br>Responsibilities:<br>• Greet visitors, executives, and employees with a friendly attitude.<br>• Manage the front desk area, ensuring it is tidy, organized, and fully functional.<br>• Handle administrative tasks such as tracking data sets and preparing monthly reports, including creating graphs and PowerPoint presentations.<br>• Answer and direct phone calls, emails, and other inquiries in a timely and courteous manner.<br>• Coordinate access for visitors and ensure security protocols are followed.<br>• Maintain a neat appearance and adhere to the company’s dress code policy.<br>• Ensure punctuality by being seated and ready to perform duties at the start of the shift.<br>• Provide exceptional customer service to internal and external stakeholders.<br>• Assist with additional administrative duties as needed to support the team.
<p>We are looking for an organized and approachable Receptionist to join our team in Beaverton, Ontario. This is a long-term contract position, ideal for someone who thrives in a dynamic and collaborative environment. The successful candidate will play a key role in ensuring smooth office operations while providing exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring a welcoming and detail-oriented front office presence.</p><p>• Manage incoming calls, handling 10-15 calls per hour on a multi-line phone system.</p><p>• Sort, distribute, and deliver mail efficiently to the appropriate departments.</p><p>• Perform basic clerical tasks such as photocopying, filing, and organizing documents.</p><p>• Collaborate closely with the administrative team to support office operations.</p><p>• Provide minor administrative support to team leads as needed.</p><p>• Maintain and update schedules, assisting with appointment coordination.</p><p>• Ensure the reception area remains tidy and organized at all times.</p>
We are looking for a detail-oriented and results-driven Collections Specialist to join our team on a contract basis in Guelph, Ontario. In this role, you will play a crucial part in managing accounts receivable, monitoring outstanding debts, and ensuring timely payments. This position offers an opportunity to work in a dynamic environment, collaborating with internal teams and external clients to resolve financial discrepancies and maintain accurate records.<br><br>Responsibilities:<br>• Record and apply payments to customer accounts with precision and accuracy.<br>• Perform data entry tasks with a high level of attention to detail, handling a significant volume of transactions.<br>• Conduct bank and account reconciliations to ensure financial accuracy.<br>• Track customer prepayments and deposits, coordinating with other departments to update order statuses.<br>• Monitor and manage accounts, identifying overdue payments for both consumer and business accounts.<br>• Execute collection activities, following up on past-due accounts to ensure timely resolution.<br>• Investigate and resolve payment discrepancies, maintaining accurate and up-to-date records of accounts receivable.<br>• Collaborate with sales and customer service teams to address and resolve billing issues.<br>• Prepare aging reports and contribute to month-end closing processes.<br>• Communicate effectively with internal and external stakeholders to address accounting-related inquiries and concerns.
We are looking for a Receptionist to join our team in Edmonton, Alberta on a contract basis. In this role, you will act as the first point of contact for visitors, clients, and tenants, while also managing administrative tasks that support daily operations. This position requires someone who is detail-oriented, organized, and capable of managing multiple priorities efficiently.<br><br>Responsibilities:<br>• Welcome visitors and tenants at the front desk, ensuring a friendly and attentive experience.<br>• Handle incoming calls using a multi-line phone system and respond to inquiries promptly.<br>• Manage accounts payable by matching invoices to purchase orders, entering data into the system, and resolving discrepancies with the appropriate department.<br>• Assist with tenant communications and provide support as needed.<br>• Perform routine data entry tasks with accuracy and attention to detail.<br>• Organize and maintain files and records for easy access and retrieval.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform daily tasks efficiently.<br>• Schedule appointments and meetings, ensuring proper coordination.<br>• Ensure the reception area is tidy and presentable at all times.<br>• Collaborate with team members to complete additional administrative duties as required.
<p>Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. </p><p><br></p><p>Our downtown public sector client is looking for a <strong>Chief Financial Officer for a six-month contract</strong>. In this role you will lead finance activities, including reporting, audit, control and management. </p><p><br></p><p><strong>The CFO’s duties include:</strong></p><p>-Providing strategic leadership in enhancing corporate management infrastructure to ensure organizational financial health</p><p>-Developing and maintaining relationships with key public sector stakeholders</p><p>-Directing service delivery across financial, budgetary, and operational functions including expenditure management, business planning and risk management</p><p>-Overseeing investment portfolio management, including strategic planning, asset allocation, and performance evaluation</p><p>-Act as a principal advisor to senior management on resource management, financial forecasting, and budgeting</p><p>-Leading transformative initiatives to modernize finance and accounting functions, ensuring data security, business continuity, and accountability</p><p>-Other duties as required</p>
<p>Our client in the construction industry are looking for a skilled Contract & Risk Analyst to join their team. In this role, you will be responsible for managing contract reviews, negotiating terms, and ensuring compliance with legal and regulatory standards. The ideal candidate will bring a strong understanding of contract administration, excellent analytical skills, and the ability to thrive in a dynamic environment.</p><p><br></p><p><strong>Role Responsibilities</strong></p><ul><li>Reviews terms and conditions of bid documents, contracts (service/maintenance agreements, modernization agreements, new installation/construction agreements), and change orders.</li><li>Negotiates and approves contract terms with sales representatives and customers</li><li>Supports projects and initiatives that have regulatory, legal or operational risk implications</li><li>Advises departments and customers of contractual rights and obligations</li><li>Administers completion of insurance and bond request forms, as needed</li><li>Assists regional and branch representatives in drafting and issuing demand letters to non-paying customers, and negotiating settlements of unpaid accounts and early contract cancellations</li><li>Reviews and revises national agreements, preparing contract review guidance documents for internal use, and conducting research into legislative updates and other contract-related industry trends, as required</li><li>Involvement with legal notice of delinquent AR issues and resolution of same with the branches</li><li>Performs other legal research and administrative duties to support and assist in Legal, Compliance, Contracts & Risk Administration, as assigned</li></ul>
<p>Notre client est actuellement à la recherche d’un(e) Représentant(e) du service à la clientèle<strong> </strong> pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un(e) professionnel(le) orienté(e) vers le service à la clientèle, doté(e) d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif.</p><p>Les candidats ayant une expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile seront considérés comme des atouts majeurs.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat(e) retenu(e) sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul><p><br></p><p><br></p>
<p>Notre client, une entreprise dans l'alimentaire, est à la recherche d'un adjoint au service à la clientèle pour rejoindre son équipe dynamique à Brossard. Dans ce rôle, vous jouerez un rôle essentiel en veillant à ce que les clients reçoivent un service exceptionnel tout en soutenant diverses tâches administratives. Si vous êtes organisé, bilingue et avez une passion pour offrir une expérience client remarquable, nous voulons vous rencontrer.</p><p><br></p><p>Responsabilités:</p><p>• Gérer efficacement la boîte courriel et répondre aux demandes des clients en temps opportun.</p><p>• Mettre à jour régulièrement la liste des enfants et assurer l'exactitude des informations.</p><p>• Imprimer divers rapports et étiquettes nécessaires à la production des repas.</p><p>• Offrir un service à la clientèle irréprochable en français et en anglais, en tout temps.</p><p>• Recevoir, traiter et gérer les commandes ainsi que les annulations des clients.</p><p>• Résoudre les plaintes des clients avec professionnalisme et en assurer un suivi rigoureux.</p><p>• Créer du contenu engageant pour les plateformes de médias sociaux et en assurer le suivi.</p><p>• Soutenir l'administration dans diverses tâches connexes, telles que la rédaction de lettres, l'entrée de données et l'envoi de menus.</p><p>• Participer activement à l'amélioration des processus administratifs et opérationnels.</p><p>• Collaborer avec l'équipe pour garantir une communication fluide et efficace.</p>
We’re looking for an organized, adaptable, and resourceful Administrative Assistant to join our team and keep our operations running smoothly. If you’re the type of person who can juggle multiple tasks, anticipate needs before they arise, and keep calm under pressure—you might be exactly who we need. What You’ll Do: Provide day-to-day administrative support to the team and leadership. Manage calendars, schedule meetings, and coordinate travel arrangements. Prepare documents, reports, and presentations. Answer and direct calls, emails, and inquiries in a detail oriented manner. Maintain and organize electronic and paper filing systems. Assist with event planning, staff coordination, and office supply management. Support projects with data entry, research, and other administrative tasks.
<p>Notre client recherche un coordonnateur de services.</p><p><br></p><p>🔧 P<strong>rincipales responsabilités</strong></p><ul><li>Accueillir, consigner et traiter les demandes de service (appels, courriels, formulaires web).</li><li>Organiser les interventions selon les priorités, la disponibilité des équipes et le niveau d’urgence.</li><li>Préparer et transmettre les bons de travail aux équipes de terrain.</li><li>Effectuer les suivis post-intervention (photos, rapports, facturation).</li><li>Contribuer à la préparation des soumissions pour travaux correctifs ou préventifs.</li><li>Passer les commandes de matériaux et d’équipements nécessaires et en assurer le suivi.</li><li>Veiller à la gestion des garanties et des contrats de service.</li><li>Maintenir les dossiers clients et l’historique des interventions toujours à jour.</li><li>Offrir un service à la clientèle professionnel, efficace et courtois.</li><li>Apporter un soutien administratif polyvalent au département selon les besoins.</li></ul>
<p>Nous recherchons un(e) agent(e) à la facturation et à l’inventaire pour une entreprise spécialisée dans la vente de matériaux de construction localisé à Lévis. Relevant directement du contrôleur financier et opérant dans les entrepôts, vous jouerez un rôle clé en assurant une facturation précise et conforme, tout en maintenant un contrôle rigoureux sur l’inventaire. Vous serez le point de contact entre les entrepôts, la comptabilité et la facturation pour garantir une fluidité optimale.</p><p><br></p><p>RESPONSABILITÉS :</p><p><br></p><p><strong>Vérification des bons de livraison :</strong> Contrôler les bons pour s’assurer de leur conformité avec les matériaux envoyés;</p><p><strong>Analyse des écarts :</strong> Identifier et investiguer les écarts de livraison (quantités livrées ou retournées) en collaboration avec les livreurs;</p><p><strong>Mise à jour de l’inventaire :</strong> Enregistrer les livraisons et retours pour maintenir un suivi précis de l’inventaire;</p><p><strong>Documentation :</strong> Documenter les écarts et anomalies dans un rapport clair pour les équipes concernées;</p><p><strong>Coordination interne :</strong> Collaborer avec les équipes de comptabilité, entreposage et facturation pour assurer une communication fluide et efficiente avec les clients;</p><p><strong>Optimisation des processus :</strong> Contribuer à l’amélioration des systèmes de contrôle et d’organisation de l’inventaire.</p>
<p>The Director of Operations will play an instrumental leadership role in overseeing and optimizing all aspects of clinic operations while ensuring top-tier patient care, operational excellence, and staff performance across multiple clinic locations. Reporting to the Chief Growth Officer and indirectly to the Founder & CEO, the Director will have a critical impact on organizational growth, compliance, and the patient experience while fostering an inclusive and high-performing workplace culture. This individual will also be positioned for career advancement opportunities into a potential Vice President of Operations role within the growing healthcare organization.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Leadership & Team Management:</strong></li><li> Lead and manage 7–8 direct supervisor reports and their teams, fostering collaboration, accountability, and performance excellence.</li><li><strong>Operational Oversight:</strong></li><li> Ensure efficient and compliant day-to-day clinic operations across all locations, maintaining high-quality patient care standards.</li><li><strong>Strategy Development:</strong></li><li> Create and execute operational strategies that align with growth objectives and support continuous improvement initiatives.</li><li><strong>Metrics & Reporting:</strong></li><li> Implement and track key performance indicators (KPIs), dashboards, and metrics to enable data-driven decision-making processes.</li><li><strong>Partnership & Collaboration:</strong></li><li> Partner with the Chief Growth Officer (CGO) and CEO to scale operations, enhance best practices, and drive innovation.</li><li><strong>Talent Development:</strong></li><li> Facilitate coaching, performance management, and succession planning to foster career growth within the organization.</li><li><strong>Meeting Facilitation:</strong></li><li> Conduct monthly one-on-one and leadership team meetings to ensure alignment and performance management across teams.</li><li><strong>Cultural Development:</strong></li><li> Promote an inclusive, professional, and accountable organizational culture across locations.</li></ul><p><strong>Site Visits:</strong></p><p> Travel occasionally to other clinic sites (Toronto, Guelph, Waterloo) to ensure operational consistency and alignment</p>
<p>Robert Half is currently partnering with a respected public-sector organization to recruit a dynamic Administration Manager to lead a team of 20+ administrative professionals across multiple office locations in Alberta. This is a high-impact leadership role ideal for a strategic thinker with a passion for collaboration, operational excellence, and team development in a unionized setting.</p><p>WAbout the Role</p><p>As the Administration Manager, you’ll be responsible for overseeing day-to-day administrative operations, implementing efficient systems, and fostering a positive and productive work culture. You’ll work closely with internal stakeholders, union representatives, and regulatory bodies to ensure smooth operations and alignment with organizational goals.</p><p>eKey Responsibilities</p><ul><li>Lead and support administrative teams across Provincial and SARO offices.</li><li>Conduct regular team meetings and ensure operational alignment.</li><li>Manage recruitment, onboarding, performance reviews, and staff development.</li><li>Approve overtime, leave, remote work, and timesheet submissions.</li><li>Coordinate coverage during staff absences and manage reception services.</li><li>Represent the department at Board and District meetings when required.</li><li>Participate in strategic operations meetings and contribute to organizational initiatives.</li><li>Develop and deliver training materials for staff and members.</li><li>Oversee facilities maintenance and ensure safe, secure office environments.</li><li>Refine and implement administrative procedures and internal communication systems.</li><li>Respond to complaints and concerns from members, staff, and local representatives.</li></ul><p>t for LinkedIn or Indeed if needed.</p>
<p>We are looking for an accomplished and forward-thinking Chief Financial Officer (CFO) to join our client's executive leadership team in Ottawa, Ontario. This role is pivotal in overseeing financial strategy, compliance, and operational excellence while serving as a trusted advisor to senior leadership and the Board of Directors. The successful candidate will bring a balance of strategic vision and hands-on expertise to ensure the organization's financial sustainability and regulatory adherence.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic financial guidance to the Board of Directors, executive team, and senior management to support organizational decision-making and long-term goals.</p><p>• Manage and oversee financial planning, budgeting, forecasting, and reporting processes for the organization and its subsidiaries.</p><p>• Ensure compliance with federal contracting standards and regulations, while delivering accurate analysis to support corporate planning.</p><p>• Develop and maintain robust internal controls, risk management strategies, and treasury operations to safeguard organizational assets.</p><p>• Establish and enforce financial policies and systems that adhere to high standards and regulatory requirements.</p><p>• Lead, mentor, and develop senior finance managers and their teams, fostering growth and succession planning.</p><p>• Collaborate with external stakeholders, including auditors, regulators, financial institutions, insurers, and government authorities.</p><p>• Represent the organization in high-level negotiations with federal government departments, benefit providers, and major partners.</p><p>• Work closely with Federation CFOs to align financial strategies and practices across the broader organization.</p><p>• Drive operational improvements through the implementation and optimization of financial systems and tools.</p>
<p>On behalf of our client, Robert Half is seeking a skilled <strong>Project Manager</strong> with deep experience in <strong>Ellucian implementations</strong>, to lead the rollout of a new <strong>Student Information System (SIS)</strong>. This role will be central to the planning, coordination, and execution of a complex SIS implementation, impacting critical areas across the institution including <strong>Academics, Finance, HR, IT, and the Registrar’s Office</strong>.</p><p><br></p><p>This is an exciting opportunity to play a key leadership role in a cross-functional, enterprise-wide transformation project. This opportunity is being offered a fixed term, <strong>12-month contract</strong> with a salary up to $170K for people with <strong>Ellucian Colleague experience.</strong> Candidates will be eligible for full benefits and vacation. This position is <strong>open to remote candidates</strong> across Canada. As this initiative is expected to require ongoing support and enhancement beyond the initial implementation phase, there is a strong likelihood of extension.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the full lifecycle implementation of an Ellucian Colleague, from planning and design through data migration, configuration, testing, and go-live.</li><li>Develop and manage comprehensive project plans, timelines, budgets, and stakeholder engagement strategies.</li><li>Collaborate with more than 20 key representatives from across the institution to ensure all functional and technical needs are captured and prioritized.</li><li>Coordinate and align activities between internal departments and external vendors.</li><li>Oversee data migration efforts from the current in-house built platform to the new Ellucian system.</li><li>Ensure seamless integration of the SIS with other campus systems.</li><li>Communicate project updates, risks, and decisions clearly across technical and non-technical audiences.</li></ul>
<p>A leading not-for-profit organization in the arts and entertainment sector is seeking a highly organized and adaptable Executive Assistant & Governance Specialist to provide confidential support to the CEO and coordinate governance activities. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with senior stakeholders, and has a passion for organizational excellence.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage CEO’s complex calendar, priorities, and expense reconciliations.</li><li>Prepare agendas, minutes, and follow-up actions for board and committee meetings.</li><li>Coordinate governance activities, ensuring compliance with bylaws and policies.</li><li>Create polished presentations, slide decks, and reports.</li><li>Liaise with high-profile industry representatives with professionalism and discretion.</li><li>Provide occasional backup to program administration and assist with KPI/data tracking.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>Reporting directly to the CEO, the <strong>Chief Financial Officer (CFO)</strong> will play a pivotal role in shaping strategic financial decisions as part of the executive leadership team. This position offers the unique opportunity to succeed the current CFO transitioning into the Chief Operating Officer role—providing essential mentorship and continuity during your onboarding.</p><p>The successful candidate will oversee the financial health of the organization while driving strategic growth initiatives and operational efficiency. With a hands-on approach, you will serve as an advisor and partner to the CEO, COO, and other key leaders to ensure sustainable, long-term value creation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a strategic advisor to the CEO, COO, and other stakeholders.</li><li>Lead all aspects of <strong>finance, accounting, tax, and treasury</strong> functions, including non-financial areas as assigned.</li><li>Foster interdepartmental collaboration, ensuring alignment across sales, operations, IT, and other functions.</li><li>Develop and oversee the <strong>annual budgeting</strong> and forecasting processes.</li><li>Utilize data analytics and KPIs to drive insights and enable agile decision-making.</li><li>Manage cash flow, monitor financial covenants, and ensure <strong>GAAP-compliant financial reporting</strong>.</li><li>Oversee risk management initiatives and enhance financial controls to safeguard assets.</li><li>Partner with the leadership team to evaluate business performance and lead efforts on innovation and cost control.</li><li>Engage and coach a high-performing finance team, ensuring succession planning aligns with future goals.</li><li>Build and maintain relationships with external auditors, investors, and lenders.</li><li>Manage all aspects of <strong>public reporting</strong> to ensure compliance and transparency.</li><li>Oversee IT strategy in collaboration with IT teams to support business data and system integration.</li></ul><p><br></p><p><br></p>
<p>Our Calgary-based client is seeking a contract <strong>Collections Specialist</strong> to support their accounting team during a busy period. This role involves collections, data entry, and some invoicing support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review aging reports and send statements/emails</li><li>Make occasional collections calls</li><li>Data entry, including legal name cleanup in QuickBooks Online</li><li>Assist with manual invoicing and cross-trained tasks</li><li>Help clean up records from a recent acquisition</li><li>Ad-hoc duties as requested</li></ul>
