We are looking for an experienced Customer Service Representative to join our team in Brampton, Ontario. This is a Contract to permanent position, offering an exciting opportunity to work with a leading label manufacturer in the beauty and healthcare industry. In this role, you will play a key part in supporting the sales team, assisting with order management, and ensuring excellent customer service.<br><br>Responsibilities:<br>• Process and manage customer orders efficiently and accurately.<br>• Collaborate closely with the purchasing department to ensure timely fulfillment of orders.<br>• Provide support to the sales team by handling administrative tasks and client inquiries.<br>• Assist the Customer Service Director and sales team in their absence to ensure smooth operations.<br>• Utilize Microsoft Excel to create and manage spreadsheets for data tracking and reporting.<br>• Respond to customer inquiries through email and phone, ensuring timely and detail-oriented communication.<br>• Schedule appointments and maintain organized records of interactions.<br>• Handle inbound and outbound calls to address customer needs and provide solutions.<br>• Perform data entry tasks with precision to maintain accurate records of transactions.
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative on a contract basis. This position is based in Burnaby, British Columbia, and will run until the end of the year. In this role, you will play a key part in delivering outstanding service and administrative support to ensure smooth interactions with clients.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and emails, addressing customer inquiries and resolving issues efficiently.<br>• Maintain accurate customer records by updating account information and processing documentation.<br>• Collaborate with team members to identify and implement solutions that enhance customer satisfaction.<br>• Schedule appointments and coordinate follow-ups to ensure a seamless customer experience.<br>• Process orders with precision and attention to detail, ensuring timely delivery.<br>• Utilize Microsoft Excel and Word to manage data entry and generate reports as needed.<br>• Handle both inbound and outbound calls with care, ensuring clear and effective communication.<br>• Support ongoing process improvements to optimize customer service operations.<br>• Provide courteous and attentive service to all clients, fostering positive relationships.<br>• Assist with administrative tasks to support the overall operations of the team.
<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
We are looking for an experienced Call Center Specialist to join our team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.<br><br>Responsibilities:<br>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.<br>• Research and locate answers to caller questions using available resources and relay accurate information.<br>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.<br>• Maintain a high level of professionalism and empathy while addressing caller concerns.<br>• Utilize customer service software and CRM tools to document interactions and track resolutions.<br>• Follow established protocols to ensure compliance with legal and organizational guidelines.<br>• Collaborate with team members to identify solutions for complex issues and improve service processes.<br>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.<br>• Contribute to the development of best practices to enhance the overall caller experience.
<p>Are you a detail-oriented and ambitious professional with a passion for finance and investments? Our client, a well-established private investment and mortgage firm, is seeking an Investment Administrator to join their growing team.</p><p><br></p><p>This is an excellent opportunity for someone who thrives in a dynamic, fast-paced environment and enjoys managing multiple priorities while delivering exceptional client service.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide daily administrative support to the Dealer Representative (DR) and Exempt Market Dealer (EMD) teams.</li><li>Prepare, process, and track account documentation and investment transactions.</li><li>Maintain accurate and up-to-date client files, records, and databases.</li><li>Assist in the preparation of reports, statements, and correspondence.</li><li>Respond to client inquiries in a professional and timely manner (in person, via email, and by phone).</li><li>Liaise with internal departments and external partners to coordinate client requests and troubleshoot account issues.</li><li>Assist with mortgage administration, including preparing mortgage statements, recording transactions, and auditing borrower files.</li><li>Contact borrowers to address issues such as overdue payments, strata arrears, outstanding property taxes, and insurance requirements.</li><li>Administer and maintain investment accounts (RRSP, TFSA, and non-registered portfolios).</li><li>Process investor contributions, transfers, and redemptions accurately and in compliance with policies.</li><li>Reconcile reports and data using Excel and internal systems.</li><li>Contribute to process improvements and support operational efficiency within the department.</li></ul>
<p>In anticipation of future needs, we are currently seeking a skilled<strong> Collection Specialist</strong> to join our network for upcoming client opportunities. This role is ideal for professionals experienced in managing large account portfolios, handling high volumes of collection activity, and providing top-tier service to commercial clients.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct a high volume of outbound collection calls to commercial clients to recover outstanding balances</li><li>Investigate and resolve billing disputes and payment delays in a timely and professional manner</li><li>Manage and monitor aging receivables and proactively follow up on past due accounts</li><li>Maintain a professional and client-focused communication style, fostering positive relationships while ensuring timely collections</li><li>Review and interpret service contracts and invoicing cycles to ensure accurate billing and payment tracking</li><li>Stay organized and persistent in managing a large and diverse portfolio of accounts</li><li>Document all collection activities and update customer records accurately within internal systems</li><li>Collaborate with internal departments (e.g., sales, billing, customer service) to resolve client issues and facilitate payment</li></ul><p><br></p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p><strong>Outside Sales Representative</strong></p><p>Are you a results-driven, tenacious sales professional seeking a challenging role with uncapped earning potential? Do you thrive on building strong client relationships and closing deals? If so, we have an exciting opportunity for you!</p><p><strong>Position Overview:</strong></p><p> We are seeking an <strong>Outside Sales Representative (OSR)</strong> to take charge of managing and growing accounts while expanding new business opportunities. As an OSR, you will be the face of our industry-leading protective tapes and films products, trusted by clients across industries such as metal, plastics, glass, construction, and automotive sectors. Your mission is to achieve and exceed fiscal sales targets while demonstrating exceptional product knowledge and a customer-focused approach.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct in-field sales calls with both prospective customers and existing accounts.</li><li>Represent a wide range of high-quality protective solutions throughout your assigned territory.</li><li>Build and nurture lasting relationships with clients while steadily growing the account portfolio.</li><li>Manage a structured schedule of approximately 25 face-to-face client interactions weekly.</li><li>Regularly update CRM systems and maintain accurate sales reports.</li></ul><p>Thrive in a self-directed environment, managing your time and territory efficiently</p>
We are looking for a results-driven Sales Representative to join our team in Mississauga, Ontario. In this role, you will focus on building lasting client relationships and driving sales of maintenance contracts for enterprise hardware solutions. This is an excellent opportunity for a motivated individual with a strong background in IT sales to excel in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities to expand the customer base.<br>• Promote and sell maintenance contracts for enterprise hardware, including servers, storage, and networking equipment.<br>• Build and nurture strong, long-term client relationships to ensure customer satisfaction and retention.<br>• Consistently meet or exceed sales targets and performance metrics.<br>• Collaborate with internal teams to provide tailored solutions that meet client needs.<br>• Stay informed about industry trends and the competitive landscape to identify growth opportunities.<br>• Prepare and deliver compelling sales presentations to prospective clients.<br>• Maintain accurate records of sales activities and client interactions using CRM tools.<br>• Act as a trusted advisor to clients by providing valuable insights and recommendations.
<p><strong>The Company</strong></p><p>Our client in the manufacturing industry in London, Ontario is looking for a <strong>Lead Qualifier</strong> for a 3 month initial contract. This is a hybrid opportunity working in the London or Guelph offices, and the selected candidate must be able to commute to London for initial onboarding.</p><p><br></p><p><strong>The Position</strong></p><p>This role is responsible for reviewing, researching, and qualifying inbound and outbound leads within our Salesforce CRM system. You will be the first point of contact in the sales process, ensuring high-quality prospects are identified and routed to the appropriate sales representatives.</p><p><br></p><p>Responsibilities: </p><ul><li>Qualify inbound and outbound leads using <strong>BANT criteria</strong> to determine sales readiness.</li><li>Research prospects to gather key insights (budget authority, business needs, buying timeline).</li><li>Prioritize and route qualified leads to the appropriate sales representatives using Salesforce workflows.</li><li>Deliver a professional, customer-focused experience during all interactions.</li><li>Track lead qualification outcomes and conversion metrics to identify patterns and opportunities.</li><li>Maintain accurate and up-to-date lead and contact records in <strong>Salesforce CRM</strong>.</li><li>Monitor channel partner pricing compliance using software tools like <strong>PriceSpider</strong> or equivalent.</li><li>Flag violations of <strong>Minimum Advertised Price (MAP)</strong> policies and coordinate with internal teams for resolution.</li><li>Provide insights to sales and marketing teams on lead quality and funnel performance.</li><li>Support outbound campaigns by validating and enriching lead data as needed.</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to join our client's team for a long-term contract based in Toronto, Ontario. This role is ideal for someone who thrives in a fast-paced environment, has strong communication skills, and enjoys handling a variety of administrative tasks with high confidentiality. If you are a highly-professional and customer service-oriented individual with prior reception/administrative experience in a professional services environment, we encourage you to apply today.</p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative tasks such as filing, data entry, and document organization.</p><p>• Assist with maintaining office supplies by monitoring inventory and placing orders as needed.</p><p>• Support team members by preparing and distributing correspondence and reports.</p><p>• Ensure the office environment is well-organized and presentable.</p><p>• Respond to inquiries and direct them to the appropriate person or department.</p><p>• Operate standard office equipment, including photocopiers, scanners, and fax machines.</p><p>• Collaborate with other departments to ensure smooth day-to-day operations.</p><p>• Follow company policies and procedures to maintain confidentiality and security of information.</p><p>• Sort, distribute, and manage incoming and outgoing mail in an efficient and timely manner.</p>
<p><strong>Robert Half is partnering with an excellent organization that's looking for a bilingual Finance Officer to join their team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (65-70K)</p><p>-Full benefits + RRSP match</p><p>-Up to 4 weeks vacation + 15 sick days</p><p>-Free parking</p><p>-Excellent team</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and issue sales invoices accurately and in a timely manner.</p><p>• Conduct follow-up calls with customers to address overdue accounts and arrange payments.</p><p>• Generate detailed aging reports to monitor outstanding balances.</p><p>• Process and apply debits, credits, and payments, including cheques and credit card transactions.</p><p>• Manage employee expense claims by reviewing and processing them for reimbursement.</p><p>• Investigate and resolve customer disputes related to billing and payments.</p><p>• Create journal entries and assist in maintaining accurate financial records.</p><p>• Handle the bank reconciliation.</p><p>• Process the employees' payroll including bonuses, deductions, and taxes. </p><p>• Assist with the month end closing duties.</p><p>• Assist the Finance Manager with other financial duties.</p><p>• Reconcile monthly revenue accounts and support year-end closing and audit preparations.</p>
Description: <br><br>Serving the Augmentative and Alternative Communication (AAC) community this full-time position involves the procurement of speech generating devices, writing aids, mountings, parts and supplies to support leasing, sales and operations for the Centralized Equipment Pool (CEP). CEP is operated by Holland Bloorview and is located at 20 Banigan Dr, East York, ON, supporting 27 AAC clinics across Ontario providing communication equipment to clients.<br><br>Key Responsibilities:<br><br>• Prepare and process purchase orders and ensure timely delivery of products.<br>• Develop Request for Proposals as directed by leadership.<br>• Source, evaluate, and negotiate with suppliers to secure the best prices, quality, and delivery terms for goods and services.<br>• Source new products and vendors.<br>• Review and monitor lease and sales inventory, ensuring stock levels are optimized and preventing overstocking or stockouts. <br>• Analyze equipment trends and needs of the program. <br>• Carefully manage client personal health information.<br>• Maintain accurate records in CEP’s system database (4D). <br>• Maintain accurate and complete sales records for Assistive Devices Program (ADP) reimbursement.<br>• Review the Assistive Devices Program (ADP) bi-weekly holding report identifying approvals, non-approvals, and payments<br>• Assist with audits and reporting requirements related to purchasing functions.<br>• Provide timely sales quotes and process sales orders.<br>• Track and manage orders to ensure timely delivery and resolve any issues.<br>• Develop and maintain vendor relationships to ensure reliable and cost-effective procurement.<br>• Negotiate pricing and manage contracts with vendors.<br>• Assess vendor performance and provide feedback for continuous improvement.<br>• Identify opportunities for cost savings and process improvements.<br>• Monitor market trends, pricing fluctuations, and industry developments to make informed purchasing decisions.<br><br>Experience and Educational Requirements<br>• A relevant college diploma or university degree (i.e., Supply Chain Management, Business, logistics) or equivalent experience<br>• 1 to 3 years purchasing experience ideally in an electronics / high tech equipment<br>• Purchase Management Association of Canada (PMAC) enrollment or equivalent an asset<br>• Experience and understanding of Augmentative and Alternative Communication (AAC) equipment is an asset<br>• Working knowledge of databases such as the 4D information system is an asset.<br>• Excellent communication skills (verbal and written) to promote effective collaboration<br>• Strong interpersonal skills and ability to work independently and as part of a team<br>• Well organized with good time management skills to meet deadlines<br>• Excellent negotiator with ability to perform extensive research on products<br>• Fully proficient with Microsoft Office (e.g., Outlook, Word, Excel, Power Point)<br>• Flexible and able to balance multiple priorities with a strong attention to detail
<p>Our client in the construction industry are looking for a skilled Contract & Risk Analyst to join their team. In this role, you will be responsible for managing contract reviews, negotiating terms, and ensuring compliance with legal and regulatory standards. The ideal candidate will bring a strong understanding of contract administration, excellent analytical skills, and the ability to thrive in a dynamic environment.</p><p><br></p><p><strong>Role Responsibilities</strong></p><ul><li>Reviews terms and conditions of bid documents, contracts (service/maintenance agreements, modernization agreements, new installation/construction agreements), and change orders.</li><li>Negotiates and approves contract terms with sales representatives and customers</li><li>Supports projects and initiatives that have regulatory, legal or operational risk implications</li><li>Advises departments and customers of contractual rights and obligations</li><li>Administers completion of insurance and bond request forms, as needed</li><li>Assists regional and branch representatives in drafting and issuing demand letters to non-paying customers, and negotiating settlements of unpaid accounts and early contract cancellations</li><li>Reviews and revises national agreements, preparing contract review guidance documents for internal use, and conducting research into legislative updates and other contract-related industry trends, as required</li><li>Involvement with legal notice of delinquent AR issues and resolution of same with the branches</li><li>Performs other legal research and administrative duties to support and assist in Legal, Compliance, Contracts & Risk Administration, as assigned</li></ul>
<p>Notre client est actuellement à la recherche d’un Représentant du service à la clientèle<strong> </strong>pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un professionnel orienté vers le service à la clientèle, doté d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat retenu sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul>
<p>We’re seeking a Regional Sales Manager to lead business development across Western Canada and the U.S., representing a respected manufacturer in the hydronic and HVAC systems industry. This position is ideal for a driven, technically minded sales professional who thrives on building relationships with engineers, contractors, distributors, and industry partners.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><ul><li>Promote and represent the company’s product lines to engineering firms, contractors, and distributors.</li><li>Grow sales through established agent and distributor networks to achieve regional targets.</li><li>Assess client needs, recommend suitable equipment, and prepare detailed quotations.</li><li>Deliver product training sessions and presentations to clients and partners.</li><li>Attend and represent the company at key trade shows and industry events.</li><li>Provide post-sale technical support and ensure client satisfaction.</li><li>Manage inbound client inquiries and coordinate timely follow-up.</li><li>Identify and report on market trends, opportunities, and competitive activity.</li><li>Collaborate closely with internal teams to ensure project success and customer alignment.</li><li>Support the launch of new products and contribute insights to product development initiatives.</li></ul><p><br></p><p><br></p>
<p>Notre client, une entreprise dans le domaine alimentaire, est à la recherche d'une personne dynamique et organisée pour occuper le poste d'Adjoint service à la clientèle à Brossard. Le candidat idéal aura un excellent sens de la communication et sera à l’aise dans un environnement bilingue. Ce rôle implique une variété de tâches administratives et un contact direct avec les clients afin de garantir leur satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Gérer les courriels entrants et répondre aux demandes des clients de manière professionnelle.</p><p>• Maintenir à jour la liste des enfants inscrits et assurer la précision des informations.</p><p>• Imprimer les rapports et étiquettes nécessaires pour la production des repas.</p><p>• Offrir un service à la clientèle exceptionnel en français et en anglais.</p><p>• Traiter les commandes et les annulations des clients avec efficacité.</p><p>• Gérer les plaintes des clients et assurer un suivi jusqu’à leur résolution.</p><p>• Créer et planifier du contenu pour les plateformes de médias sociaux.</p><p>• Effectuer le suivi des initiatives sur les médias sociaux pour améliorer la visibilité.</p><p>• Soutenir l’administration dans diverses tâches, notamment la rédaction de mémos, la gestion des données et l’envoi de documents.</p><p>• Préparer et envoyer les menus tout en veillant à leur exactitude.</p>
<p>Due to a retirement er are looking for an experienced Chief Financial Officer (CFO) or Director of Finance to join our clients team in Orleans, Ontario. This role requires a strong leader with expertise in financial management, strategic planning, and operational oversight. The ideal candidate will have a proven ability to drive organizational success by implementing best practices, managing diverse teams, and ensuring compliance with financial and administrative standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategic financial plans in collaboration with executive management to achieve corporate goals.</p><p>• Oversee and provide leadership to HR, administrative staff, and accounting teams, ensuring efficient operations and strong team performance.</p><p>• Review contracts for financial compliance, providing detailed feedback and coordinating with legal experts when necessary.</p><p>• Manage relationships with third-party IT service providers and offer technical support for software applications, including Microsoft tools and accounting systems.</p><p>• Act as a global administrator for Microsoft platforms, handling identity management, security, licensing, and communication tools.</p><p>• Maintain and process security clearances for employees in compliance with government regulations.</p><p>• Supervise financial operations across multiple entities, including reviewing payables, payroll, financial statements, and tax returns for inactive corporations.</p><p>• Coordinate updates to corporate minute books and oversee documentation for holding companies.</p><p>• Prepare and sign prequalification proposals and tender bonds, collaborating with estimators for technical inputs.</p><p>• Lead safety, training, and certification initiatives to ensure compliance and enhance organizational standards.</p>
<p>We are looking for an accomplished and forward-thinking Chief Financial Officer (CFO) to join our client's executive leadership team in Ottawa, Ontario. This role is pivotal in overseeing financial strategy, compliance, and operational excellence while serving as a trusted advisor to senior leadership and the Board of Directors. The successful candidate will bring a balance of strategic vision and hands-on expertise to ensure the organization's financial sustainability and regulatory adherence.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic financial guidance to the Board of Directors, executive team, and senior management to support organizational decision-making and long-term goals.</p><p>• Manage and oversee financial planning, budgeting, forecasting, and reporting processes for the organization and its subsidiaries.</p><p>• Ensure compliance with federal contracting standards and regulations, while delivering accurate analysis to support corporate planning.</p><p>• Develop and maintain robust internal controls, risk management strategies, and treasury operations to safeguard organizational assets.</p><p>• Establish and enforce financial policies and systems that adhere to high standards and regulatory requirements.</p><p>• Lead, mentor, and develop senior finance managers and their teams, fostering growth and succession planning.</p><p>• Collaborate with external stakeholders, including auditors, regulators, financial institutions, insurers, and government authorities.</p><p>• Represent the organization in high-level negotiations with federal government departments, benefit providers, and major partners.</p><p>• Work closely with Federation CFOs to align financial strategies and practices across the broader organization.</p><p>• Drive operational improvements through the implementation and optimization of financial systems and tools.</p>
<p>We are seeking a Director of Community Infrastructure to oversee, plan, and manage all aspects of housing, public works, and emergency management with a First Nation. The successful candidate will report directly to the Chief Administrative Officer and play a critical role in advancing the Nation's strategic goals, including community development and infrastructure enhancement.</p><p><br></p><p>Key Responsibilities:</p><p>• Lead and manage infrastructure projects, including housing, public works, and emergency services.</p><p>• Develop operational systems to ensure the quality, budgeting, and timeliness of infrastructure projects.</p><p>• Participate in strategic planning sessions as part of the senior management team.</p><p>• Conduct community land use planning and draft work plans for new projects.</p><p>• Prepare bids, review applications, and manage contracts and MOUs.</p><p>• Identify structural and health & safety concerns and recommend solutions.</p><p>• Research funding opportunities and develop proposals.</p><p>• Coordinate staff and community training programs related to housing and infrastructure.</p><p>• Communicate with external stakeholders such as government bodies and financial agencies.</p><p>• Monitor budgets and prepare detailed reports.</p><p><br></p><p><br></p>
<p>Are you looking to join a dynamic and professional team in a professional London office setting? We are seeking a highly skilled and personable full time Receptionist to provide a superior front-facing experience for clients while supporting the administrative needs of the office. If you have a proven track record as a receptionist and office administrator we encourage you to apply!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>The Receptionist will professionally welcome and assist clients, ensuring they are directed to the appropriate staff member or meeting room. Support client meetings by scheduling and maintaining boardroom spaces and providing refreshments as required.</li><li>Answer, screen, and direct incoming calls while maintaining a friendly and professional demeanor. Accurately document and relay messages when needed.</li><li>Perform essential clerical duties such as filing, photocopying, faxing, data entry, and other general office tasks.</li><li>Ensure the reception area remains clean, organized, and reflective of the company’s professional image.</li><li> Organize and manage incoming and outgoing mail, courier services, and package deliveries. Assist with daily office operations and administrative functions as assigned.</li></ul><p><br></p>
<p>We are looking for an experienced, <strong>fluently bilingual Chief Financial Officer (CFO)</strong> to oversee the financial, administrative, and security operations of our client's Crown Corporation in Ottawa, Ontario. This pivotal role involves managing a significant Crown Corporation's financial portfolio, ensuring fiscal stewardship, and maintaining operational continuity across multiple domains. The ideal candidate will bring a wealth of expertise in financial management, risk mitigation, and security oversight to uphold the organization's mission and safeguard its assets.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead financial planning, budgeting, and reporting processes to ensure the organization meets its fiscal objectives.</p><p>• Oversee the management of an investment portfolio valued at over $480 million, ensuring optimal returns and compliance with regulations.</p><p>• Direct key administrative functions, including accounting, contracting, and accommodation services.</p><p>• Develop and implement comprehensive risk management strategies to mitigate potential threats and maintain operational continuity.</p><p>• Supervise security policies, practices, and systems to safeguard physical and informational assets.</p><p>• Manage crisis response and incident handling to ensure the organization remains resilient in the face of challenges.</p><p>• Collaborate with executive leadership to align financial and administrative strategies with organizational goals.</p><p>• Ensure compliance with government funding requirements and oversee the allocation of $380 million in annual expenses.</p><p>• Optimize the use of accounting software, CRM systems, and other business tools to streamline operations.</p><p>• Provide guidance and mentorship to the finance and administration teams to foster detail-oriented growth.</p>
<p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></p><p>· Safeguard assets and assure accurate and timely recording of all transactions by implementing disciplines of internal audits, controls and checks across all departments </p><p>· Manage the accuracy and productivity of day-to-day activities of accounts payable, cash disbursements, invoicing/billing, customer credits and collections, payroll, perpetual inventory integrity, fixed asset records, general & entity accounting, cost accounting, Human Resources, and IT Systems/Operations, Software Requirements etc. </p><p>· Develop, improve and issue timely monthly financial records for Executive Director, Development and Board of Directors </p><p>· Assure financial plans are consistent with organizational goals </p><p>· Provide financial analysis tools to evaluate company ventures or special projects, programs, capital expenditures, products costing, etc. when necessary </p><p>· Manage commercial banking relationships to facilitate an appropriate credit resource under highly competitive terms </p><p>· Assure that assets are not awkwardly encumbered with personal guarantees or unrealistic commitments </p><p>· Work closely with Executive Director in the development and economic evaluation of various fringe benefit programs for staff and program components </p><p>· Interface with outside audit firms(s), banks and lessors, casualty/liability insurance agent(s), credit card companies, and collection agencies </p><p>· Manage IT System - Interface with IT provider, software provider and internal staff.</p><p>· Other duties as necessary </p><p><strong>SUPERVISORY RESPONSIBILITY</strong></p><p>Manages the overall direction, coordination, and evaluation of the Accounting/Finance, Operations, & HR Departments. Carries out supervisory responsibilities in accordance with the company policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, directing work, rewarding, disciplining employees, performance reviews, and addressing complaints and resolving problems</p><p> <strong>OTHER RESPONSIBILITIES:</strong> </p><p>· Support company through exemplary workmanship</p><p>· Represent company and liaise with worldwide agency network as required.</p><p>· Any other duties as directed by the President</p>
We are looking for an experienced ERP Compliance & Security Officer to join our team in Ottawa, Ontario. In this role, you will play a pivotal part in managing and optimizing the security protocols and compliance measures of our Oracle Fusion Cloud environment. This is an excellent opportunity for a bilingual individual to contribute to both the implementation and sustainability of a critical system within a non-profit organization.<br><br>Responsibilities:<br>• Lead the final stages of Oracle Fusion Cloud deployment, ensuring a smooth transition to operational sustainment.<br>• Design and monitor security roles and responsibilities to uphold the Principle of Least Privilege across the Oracle platform.<br>• Conduct conflict analysis and implement controls to address segregation of duties (SoD) and sensitive access (SA) concerns.<br>• Develop and maintain robust governance strategies for authentication, authorization, and licensing optimization.<br>• Collaborate with internal teams to align system security policies with audit and regulatory standards.<br>• Perform detailed documentation and testing to finalize system configurations.<br>• Monitor and manage risk within the Oracle Risk Management Cloud module, ensuring internal controls meet compliance requirements.<br>• Provide ongoing support and enhancements to the ERP system, focusing on both technical and functional improvements.<br>• Train and guide team members on ERP security protocols and compliance measures.<br>• Optimize entitlement management to ensure cost-effective license usage.
<p><strong>Ontario Sales Manager – Home Improvement Sector</strong></p><p>We are seeking a <strong>dynamic and experienced Sales Manager</strong> to lead and grow a high-performing sales team across Ontario. This role offers the opportunity to shape strategy, drive revenue, and make a real impact in the home improvement industry.</p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership & Management</strong></p><ul><li>Recruit, mentor, and manage a team of Account Managers and Business Development Representatives.</li><li>Set weekly/monthly KPIs and coach the team to exceed targets (calls, appointments, partner sign-ups, revenue contribution).</li><li>Provide ongoing training, ride-alongs, and development to build a high-performance sales culture.</li><li>Ensure smooth collaboration between Sales, Marketing, and Partner Success teams.</li></ul><p><strong>Sales & Business Development</strong></p><ul><li>Lead by example with active prospecting, cold outreach, and relationship building.</li><li>Drive partner acquisition in the HVAC, roofing, windows, siding, and solar markets.</li><li>Manage the full sales cycle for strategic accounts — from lead generation through contract execution.</li><li>Develop and execute territory sales strategies that deliver measurable results.</li></ul><p><strong>Marketing & Lead Generation Support</strong></p><ul><li>Oversee outbound marketing campaigns in the region (email, events, social outreach).</li><li>Provide feedback on messaging, collateral, and dealer-facing promotions.</li><li>Monitor and report on campaign performance, ensuring alignment with sales objectives.</li></ul><p><strong>Performance Management</strong></p><ul><li>Track team performance against KPIs using CRM and reporting tools.</li><li>Deliver monthly/quarterly performance updates to senior leadership.</li><li>Recommend process improvements and new initiatives to accelerate growth.</li></ul><p><br></p>
