<p>Our client, a global leader in the agriculture industry, is seeking an <strong>AP Customer Service Representative</strong> to support Accounts Payable operations in <strong>Calgary</strong>. This long-term contract role focuses on resolving escalated AP issues through analysis and collaboration with internal teams and vendors.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Resolve escalated AP issues through detailed analysis and research</li><li>Use AP systems such as SAP and PeopleSoft to identify and correct payment discrepancies</li><li>Review aged payables, coordinate refunds, and resolve open payment items</li><li>Collaborate with internal teams and vendors to meet service level agreements</li><li>Communicate invoice, payment, and check status updates to stakeholders</li><li>Support process improvements and additional operational needs</li></ul><p><br></p>
<p>We are looking for a motivated and detail-focused Customer Service Representative to join our team on a contract basis in North Vancouver, West Vancouver, and Downtown Vancouver, British Columbia. This position involves engaging directly with tenants in residential building lobbies to support the rollout of a new internet program. You will play a key role in providing excellent customer service and ensuring smooth program implementation. This position has a schedule from Tuesday to Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Welcome tenants in the lobby and provide clear information about the new internet program.</p><p>• Assist tenants with the sign-up process, addressing any questions or concerns they may have.</p><p>• Register tenants accurately and maintain organized records of all interactions.</p><p>• Coordinate with the building manager to manage daily tasks and resolve tenant issues.</p><p>• Deliver printed notices directly to tenant doors to ensure effective communication.</p><p>• Maintain a positive and attentive demeanor while representing the company.</p><p>• Ensure all data entry tasks are completed with precision and efficiency.</p><p>• Participate in training to gain a thorough understanding of program procedures and engagement strategies.</p><p><br></p>
We are looking for a motivated Customer Service Representative to join our team in Toronto, Ontario, within the transport industry. In this long-term contract role, you will play a key part in assisting customers with inquiries related to parking permits and other related matters. If you have a passion for delivering exceptional service and thrive in a fast-paced environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Respond promptly to incoming calls and emails, addressing customer inquiries with attention to detail and courtesy.<br>• Assist customers with questions regarding parking permits and related services, ensuring clarity and satisfaction.<br>• Process and manage data entry tasks accurately to maintain up-to-date records.<br>• Schedule appointments efficiently to accommodate customer needs and organizational timelines.<br>• Handle inbound and outbound calls, providing relevant information and resolving issues effectively.<br>• Coordinate correspondence through email, ensuring timely responses and clear communication.<br>• Utilize Microsoft Excel and Word to organize, track, and document customer interactions.<br>• Process order entries with precision to ensure seamless service delivery.<br>• Maintain a positive and helpful attitude while resolving customer concerns.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
<p>Are you a customer-focused sales professional who thrives in a fast-paced, technical environment? </p><p><br></p><p>Our client, a well-established leader in the pre-engineered building solutions industry, is looking for a driven Inside Sales Representative to join their growing team. This role is ideal for someone who is highly organized, solutions-oriented, and motivated to contribute to a reputable and long-standing business.</p><p><br></p><p><strong>About the Role</strong></p><p>As the Inside Sales Representative, you will play a key role in supporting customers, preparing quotations, coordinating project details, and assisting the external sales team. You will be working closely with contractors, builders, and internal departments to ensure accurate information flow and a seamless sales process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to inbound inquiries and provide product information, pricing, and availability.</li><li>Prepare and follow up on quotes, proposals, and project documentation.</li><li>Coordinate closely with engineering, estimating, and production teams to ensure project accuracy and timelines.</li><li>Build strong relationships with customers by providing timely, professional, and knowledgeable support.</li><li>Track leads, sales opportunities, and project information using CRM tools.</li></ul>
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Collections Specialist to join our team in Toronto, Ontario on a contract basis. In this role, you will play a key part in managing business-to-business collections, ensuring timely payments, and maintaining strong client relationships. This position offers an exciting opportunity to contribute to a dynamic team within the media industry.<br><br>Responsibilities:<br>• Oversee and manage business-to-business collections processes to recover outstanding payments efficiently.<br>• Collaborate with clients to address payment discrepancies and resolve issues professionally.<br>• Maintain accurate records of collection activities using accounting software systems.<br>• Communicate effectively with internal teams to ensure alignment on collection priorities.<br>• Provide support in handling a backlog of collections while adhering to company policies.<br>• Utilize tools such as Great Plains and Xero to track payment statuses and update financial records.<br>• Monitor accounts for overdue payments and take proactive measures to minimize delinquencies.<br>• Analyze trends in payment delays and recommend strategies to improve collection outcomes.<br>• Prepare detailed reports on collection activities for management review.<br>• Deliver excellent customer service to clients while safeguarding company interests.
<p><strong>Fund Administrator </strong></p><p><strong>Location:</strong> North York ; hybrid </p><p><strong>About the Firm</strong></p><p>The firm operates within the Canadian exempt market and is registered as an Investment Fund Manager (IFM), Portfolio Manager (PM), and Exempt Market Dealer (EMD). It provides regulatory compliance and operational support to issuers distributing securities in the exempt market and manages private investment funds.</p><p><strong>The Opportunity</strong></p><p>The firm is seeking a <strong>Fund Administrator</strong> to support investment fund operations while assisting the compliance function. This role offers broad exposure to fund administration, registrant compliance, and portfolio oversight, working closely with the compliance team and Portfolio Manager in a dynamic environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>Fund Administration</strong></p><ul><li>Perform Investment Fund Manager (IFM) duties, including:</li><li>Monthly NAV calculations and reconciliations</li><li>Trade settlements and cash management</li><li>Investor subscriptions and redemptions</li><li>Coordination of fund audits</li><li>Review and approval of monthly investor statements</li></ul><p><strong>Compliance Support</strong></p><ul><li>Review and approve investor transactions using dealer compliance software</li><li>Assist with registrant compliance initiatives and internal controls</li><li>Support the onboarding of new issuers, including:</li><li>Issuer due diligence</li><li>Offering document review</li><li>Dealing representative setup and training</li><li>Register as a Dealing Representative on the firm’s EMD platform and assist with periodic investor onboarding</li></ul><p><strong>Portfolio & Reporting Support</strong></p><ul><li>Assist the Portfolio Manager with Know-Your-Product (KYP) analysis for securities held within each fund</li><li>Attend investment meetings and prepare meeting notes</li><li>Monitor news, earnings releases, and performance of portfolio holdings</li></ul><p><br></p>
<p>Notre client est actuellement à la recherche d’un Représentant du service à la clientèle<strong> </strong>pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un professionnel orienté vers le service à la clientèle, doté d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat retenu sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul>
<p>We are assisting a client to hire a Senior Financial Analyst to join their team here in the Edmonton region. In this role, you will provide critical financial insights and support to the sales team, streamline financing solutions, and maintain system effectiveness. This position offers an exciting opportunity to collaborate with sales teams, customers, and financial institutions while contributing to the development of tools and processes that drive business success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver Insightful Financial Reporting<strong>:</strong> Prepare comprehensive monthly reports analyzing sales performance, budget variances, and forecast accuracy to support strategic decision-making.</li><li>Support Sales Forecasting & Collections: Partner with sales teams to provide accurate sales forecasts and assist in managing accounts receivable collections.</li><li>Drive Financing Initiatives: Lead the coordination of financing applications, contract development, and presentation materials to enhance sales enablement and customer financing options.</li><li>Optimize Sales Tools & Training: Ensure internal sales tools are fully functional and user-friendly; deliver training sessions and develop user guides to maximize adoption and efficiency.</li><li>Present Strategic Sales Insights<strong>:</strong> Develop and present quarterly sales KPI dashboards and forecasting updates to senior leadership and sales management.</li><li>Ensure Accurate Revenue Recognition: Oversee revenue recognition, including the review of quotes and cost analysis worksheets.</li><li>Collaborate with Financial Partners<strong>:</strong> Work closely with financial institutions to identify and implement competitive financing solutions tailored to customer needs.</li><li>Provide Financial Advisory to Sales: Respond to inquiries from the sales team regarding foreign exchange, interest rates, and financing policies, ensuring clarity and compliance.</li><li>Manage Contractual Agreements: Draft and revise rental and financing contracts, including rent-to-own agreements and other customized financial arrangements.</li><li>Educate on Financing Programs: Conduct informative sessions for sales representatives on available financing and leasing programs to enhance customer engagement and deal structuring.</li></ul><p><br></p>
<p>We are looking for a Standards Enforcement Officer to join our client's team in Toronto, Ontario. In this role, you will play a critical part in ensuring compliance with industry standards by conducting thorough investigations and providing expert analysis. Your contributions will uphold the integrity of the field and support regulatory priorities.</p><p><br></p><p>Responsibilities:</p><p>• Conduct preliminary investigations into complaints regarding misconduct, gathering necessary information and documentation from all parties involved.</p><p>• Utilize your expertise in accounting and assurance to analyze complaints and provide subject matter insights during investigations.</p><p>• Review submitted materials, perform research, and develop detailed case plans to assess potential breaches of codes of conduct for members or students.</p><p>• Prepare comprehensive reports and document briefs to support decision-making by senior leadership and committees.</p><p>• Present findings to the Conduct Committee and address any related questions or concerns.</p><p>• Collaborate on special projects and initiatives that align with organizational goals and regulatory priorities.</p><p>• Actively participate in committees, working groups, and task forces to address matters impacting conduct standards.</p><p>• Liaise with various organizational departments to ensure alignment on strategic and regulatory objectives.</p>
<p>We are seeking a Housing Director to oversee, plan, and manage all aspects of housing, public works, and emergency management with a First Nation. The successful candidate will report directly to the Chief Administrative Officer and play a critical role in advancing the Nation's strategic goals, including community development and infrastructure enhancement.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p>• Lead and manage infrastructure projects, including housing, public works, and emergency services.</p><p>• Develop operational systems to ensure the quality, budgeting, and timeliness of infrastructure projects.</p><p>• Participate in strategic planning sessions as part of the senior management team.</p><p>• Conduct community land use planning and draft work plans for new projects.</p><p>• Prepare bids, review applications, and manage contracts and MOUs.</p><p>• Identify structural and health & safety concerns and recommend solutions.</p><p>• Research funding opportunities and develop proposals.</p><p>• Coordinate staff and community training programs related to housing and infrastructure.</p><p>• Communicate with external stakeholders such as government bodies and financial agencies.</p><p>• Monitor budgets and prepare detailed reports.</p><p><br></p>
<p>Are you an experienced Receptionist looking for a flexible, short-term opportunity over the holiday season? Robert Half is seeking a friendly, professional Receptionist for a temporary assignment providing holiday coverage during December and January. This is a great way to gain new industry experience, and bridge employment between longer-term opportunities.</p><p><br></p><ul><li>Greet and direct visitors and clients in a courteous, professional manner</li><li>Manage incoming calls and route them appropriately</li><li>Handle mail distribution, shipping, and receiving</li><li>Support scheduling for staff as needed</li><li>Perform administrative tasks (filing, data entry, document preparation)</li><li>Maintain the reception area to ensure a welcoming, organized environment</li><li>Assist with other office support duties as assigned</li></ul><p><br></p>
<p>Vous êtes un professionnel de la vente axé sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un <strong>Représentant des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul>
<p>Nous recherchons un commis au crédit minutieux et proactif pour rejoindre l'équipe de notre client à Montréal. Ce poste à long terme vous permettra de jouer un rôle clé dans l'évaluation des demandes de crédit, la gestion des comptes clients et l'application des politiques de crédit de l'entreprise. Vous serez essentiel à la protection de la santé financière de l'entreprise tout en garantissant le recouvrement efficace des paiements.</p><p><br></p><p>Responsabilités:</p><p>• Surveiller les comptes clients afin d’identifier les paiements en retard et les problèmes éventuels.</p><p>• Communiquer avec les clients pour résoudre les litiges liés aux factures ou aux paiements.</p><p>• Collaborer avec les équipes de ventes et de finance pour l’approbation des nouveaux comptes.</p><p>• Traiter les commandes des clients, ainsi que les activités liées à la facturation et à l’émission des factures.</p><p>• Assurer le suivi des comptes à recevoir et garantir la collecte rapide des paiements.</p><p>• Réconcilier les comptes clients et résoudre les écarts ou erreurs de facturation.</p><p>• Travailler en étroite collaboration avec les équipes de vente, service à la clientèle et finances pour assurer des opérations fluides.</p><p>• Veiller au respect des contrôles internes et des politiques de l’entreprise dans toutes les activités liées au crédit.</p>
<p>Notre client, une entreprise dans le domaine de l'outillage, est à la recherche d'un représentant interne passionné par les relations avec les clients et les activités commerciales pour rejoindre leur équipe dynamique à Candiac. Ce rôle offre l'opportunité de contribuer activement à la croissance de l'entreprise en assurant une communication efficace avec les clients et en soutenant le processus de vente. Si vous avez une expérience en vente interne et directe, ainsi qu'une aptitude pour la négociation et la résolution de problèmes, nous aimerions vous rencontrer.</p><p><br></p><p>Responsabilités:</p><p>• Établir des relations solides avec les clients en répondant à leurs demandes par téléphone ou par courriel.</p><p>• Identifier les besoins des clients et proposer des solutions adaptées à leurs attentes.</p><p>• Préparer des devis et fournir des informations détaillées sur les produits et services.</p><p>• Collaborer avec les représentants externes et les gestionnaires de comptes pour soutenir la finalisation des contrats.</p><p>• Surveiller les comptes clients, effectuer des suivis sur les paiements et produire des rapports sur les ventes.</p><p>• Négocier les prix et les modalités tout en répondant aux objections ou aux préoccupations des clients.</p><p>• Résoudre efficacement les problèmes des clients pour garantir leur satisfaction et leur fidélité.</p><p>• Maintenir à jour les informations dans les outils de gestion comme Salesforce pour suivre les performances et générer des rapports.</p><p>• Participer à l'amélioration continue des processus de vente et des relations avec les clients.</p>
<p>Nous recherchons un réceptionniste pour rejoindre l'équipe de notre client dans le domaine de la distribution en gros à Saint-Laurent. Ce poste contractuel vise à fournir un soutien essentiel en remplaçant un congé maladie. Vous serez la première personne de contact pour nos visiteurs et collaborateurs, assurant une gestion efficace des communications et des tâches administratives.</p><p><br></p><p>Responsabilités:</p><p>• Accueillir les visiteurs et répondre à leurs demandes de manière professionnelle.</p><p>• Réorienter les appels téléphoniques vers les départements appropriés.</p><p>• Gérer les tâches administratives courantes telles que la photocopie et l’impression.</p><p>• Maintenir l’espace de réception organisé et accueillant.</p><p>• Fournir un soutien administratif ponctuel aux équipes internes.</p><p>• Assurer une communication fluide entre les visiteurs et les membres du personnel.</p><p>• Respecter les procédures internes pour la gestion des documents et des appels.</p><p>• Collaborer avec les collègues pour garantir un service efficace et harmonieux.</p><p>• Identifier et résoudre rapidement les problèmes liés à l’accueil ou aux tâches administratives.</p>
