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31 results for Customer Service Representative jobs

Customer Service Representative
  • Welland, ON
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • <p>At Robert Half, we connect exceptional talent with innovative companies dedicated to partnership and operational excellence. Our client is a global technology and service leader in manufacturing, driven by a commitment to becoming “partners in performance” with every customer. You’ll be part of a team that delivers world-class solutions on a local level, combining expertise, technology, and close collaboration for measurable results.  This role is ideal for candidates looking for hands-on ownership, and ongoing professional development in a collaborative, locally-empowered setting. You’ll gain access to innovative resources and make an impact by optimizing manufacturing operations for industry-leading customers.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work directly with Account Managers to ensure customer requirements are net</li><li>Order entry, enter customer orders promptly and accurately into SAP</li><li>Monitor and verify inventory availability for incoming orders; coordinate logistics to fulfill shipments to end customers.</li><li>Work closely with demand planners to ensure needs are met</li><li>Manage invoicing processes to ensure timely and error-free customer billing.</li><li>Support shipping and receiving activities to confirm all documents and goods match requirements.</li><li>Reconcile inventory levels and assist in preparing accurate invoices.</li><li>Actively follow up on order progress with production, shipping, and logistics teams to resolve issues and maintain customer satisfaction.</li></ul>
  • 2025-11-11T21:53:58Z
Inside Sales Representative
  • Calgary, AB
  • onsite
  • Contract / Temporary to Hire
  • - CAD / Hourly
  • <p>Our client in the energy and natural resources sector is seeking a detail-oriented <strong>Inside Sales Representative</strong> for a contract role in <strong>Calgary</strong>. This position supports sales operations by managing client inquiries, preparing quotes, and coordinating with internal and external teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Prepare accurate quotes based on technical packages.</li><li>Support outside sales and branch teams in developing sales strategies.</li><li>Provide excellent customer service and manage inquiries.</li><li>Use ERP systems for sales and data accuracy.</li><li>Maintain vendor relationships and assist with technical support.</li><li>Analyze sales data to improve performance.</li><li>Oversee shipping coordination and logistics.</li></ul>
  • 2025-11-12T22:14:23Z
Bilingual Customer Service Associate
  • Markham, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
  • 2025-11-03T16:28:59Z
Call Center Specialist
  • Burlington, ON
  • onsite
  • Temporary
  • 19.00 - 22.00 CAD / Hourly
  • We are looking for a motivated and results-driven Call Center Specialist to join our team in Burlington, Ontario. In this contract position, you will play a key role in reaching out to prospective students and supporting a financial planning course campaign. This role requires excellent communication skills, a collaborative attitude, and the ability to work efficiently in a fast-paced office environment.<br><br>Responsibilities:<br>• Conduct outbound calls to a provided list of prospective students, ensuring attentive and courteous communication.<br>• Engage with individuals to promote the financial planning course and provide relevant information.<br>• Track and report daily progress, including the number of calls made, conversations held, and outcomes achieved.<br>• Maintain detailed records of interactions using customer relationship management (CRM) tools.<br>• Collaborate with team members to optimize outreach strategies and improve campaign efficiency.<br>• Handle inquiries and address concerns raised by prospective students with care and precision.<br>• Follow established scripts and guidelines while adapting your approach to meet individual needs.<br>• Ensure compliance with company policies and maintain a high standard of customer service.<br>• Utilize computer programs and systems effectively to support daily tasks and reporting.<br>• Contribute to a positive and productive team environment by sharing insights and feedback.
  • 2025-11-04T17:28:43Z
Call Center Specialist
  • Ottawa, ON
  • onsite
  • Temporary
  • 20.90 - 24.20 CAD / Hourly
  • We are looking for an experienced Call Center Specialist to join our team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.<br><br>Responsibilities:<br>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.<br>• Research and locate answers to caller questions using available resources and relay accurate information.<br>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.<br>• Maintain a high level of professionalism and empathy while addressing caller concerns.<br>• Utilize customer service software and CRM tools to document interactions and track resolutions.<br>• Follow established protocols to ensure compliance with legal and organizational guidelines.<br>• Collaborate with team members to identify solutions for complex issues and improve service processes.<br>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.<br>• Contribute to the development of best practices to enhance the overall caller experience.
  • 2025-10-23T18:04:40Z
Agent service client
  • Candiac, QC
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • <p>Notre client, une entreprise familiale de la Rive-Sud, est à la recherche d'un Agent service client passionné par l'expérience client et doté d'excellentes compétences en communication. Le titulaire de ce poste jouera un rôle clé dans le soutien des clients en répondant à leurs besoins tout en assurant un service de qualité supérieure. Ce rôle nécessite une approche proactive et une solide capacité à résoudre les problèmes.</p><p><br></p><p>Responsabilités:</p><p>• Répondre aux appels entrants et fournir un service client rapide et efficace.</p><p>• Guider les clients dans le choix des solutions les mieux adaptées à leurs besoins.</p><p>• Résoudre les plaintes et problèmes des clients de manière professionnelle et orientée vers la satisfaction.</p><p>• Utiliser des outils CRM pour documenter les interactions et suivre les problèmes jusqu'à leur résolution.</p><p>• Fournir des explications claires et précises sur la facturation et les fonctions liées aux comptes.</p><p>• Collaborer avec les équipes internes pour garantir une expérience client harmonieuse.</p>
  • 2025-11-12T21:29:04Z
Investment Administrator
  • Fort Langley, BC
  • onsite
  • Permanent
  • 60000.00 - 80000.00 CAD / Yearly
  • <p>Are you a detail-oriented and ambitious professional with a passion for finance and investments? Our client, a well-established private investment and mortgage firm, is seeking an Investment Administrator to join their growing team.</p><p><br></p><p>This is an excellent opportunity for someone who thrives in a dynamic, fast-paced environment and enjoys managing multiple priorities while delivering exceptional client service.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide daily administrative support to the Dealer Representative (DR) and Exempt Market Dealer (EMD) teams.</li><li>Prepare, process, and track account documentation and investment transactions.</li><li>Maintain accurate and up-to-date client files, records, and databases.</li><li>Assist in the preparation of reports, statements, and correspondence.</li><li>Respond to client inquiries in a professional and timely manner (in person, via email, and by phone).</li><li>Liaise with internal departments and external partners to coordinate client requests and troubleshoot account issues.</li><li>Assist with mortgage administration, including preparing mortgage statements, recording transactions, and auditing borrower files.</li><li>Contact borrowers to address issues such as overdue payments, strata arrears, outstanding property taxes, and insurance requirements.</li><li>Administer and maintain investment accounts (RRSP, TFSA, and non-registered portfolios).</li><li>Process investor contributions, transfers, and redemptions accurately and in compliance with policies.</li><li>Reconcile reports and data using Excel and internal systems.</li><li>Contribute to process improvements and support operational efficiency within the department.</li></ul>
  • 2025-10-09T22:23:43Z
Receptionist
  • Calgary, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking a friendly, detail-oriented Receptionist to join the team in Calgary. As the first point of contact, you’ll ensure a welcoming environment for visitors and provide administrative support to keep daily operations running smoothly.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Greet and assist visitors, issue name tags, and manage sign-ins.</li><li>Coordinate catering deliveries and office service requests.</li><li>Handle mail, courier, and multi-line phone communications.</li><li>Keep the reception area clean and organized.</li><li>Schedule appointments and manage basic data entry and email correspondence.</li></ul>
  • 2025-11-12T21:48:46Z
Receptionist
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking an organized and personable Receptionist to join their team on a contract basis. You will be the first point of contact for visitors and clients, manage daily office operations, and ensure smooth communication across departments. This role suits someone who thrives in a fast-paced environment and excels at multitasking.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors and clients, assist with sign-in, and provide badges.</li><li>Coordinate deliveries and vendor access.</li><li>Handle incoming mail and maintain office documents.</li><li>Schedule meetings and appointments.</li><li>Verify invoices for accounts payable.</li><li>Manage office supplies and equipment maintenance.</li></ul><p><br></p>
  • 2025-11-07T19:49:03Z
Receptionist
  • Toronto, ON
  • onsite
  • Temporary
  • 20.00 - 21.00 CAD / Hourly
  • <p>We are looking for an organized and detail-oriented Receptionist to join our client's team on a short-term contract basis in Toronto, Ontario. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing excellent customer service. As the first point of contact, you will play a key role in ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a friendly and attentive manner, ensuring a welcoming environment.</p><p>• Manage a multi-line phone system by answering, directing, and transferring calls promptly.</p><p>• Handle data entry tasks with accuracy and efficiency to maintain up-to-date records.</p><p>• Respond to inquiries through email correspondence while providing timely and clear communication.</p><p>• Schedule appointments and meetings, coordinating calendars to avoid conflicts.</p><p>• Organize and maintain physical and digital filing systems for easy accessibility.</p><p>• Assist with administrative duties such as preparing documents and reports using Microsoft Office tools.</p><p>• Collaborate with team members to ensure seamless office operations and customer satisfaction.</p><p>• Provide support in maintaining a clean and organized reception area.</p><p>• Communicate effectively with clients and colleagues to address needs and resolve issues.</p>
  • 2025-11-04T17:08:46Z
Receptionist
  • Toronto, ON
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
  • 2025-11-10T21:38:46Z
Outside Sales Representative
  • Oakville, ON
  • remote
  • Permanent
  • 75000.00 - 85000.00 CAD / Yearly
  • <p><strong>Outside Sales Representative</strong></p><p>Are you a results-driven, tenacious sales professional seeking a challenging role with uncapped earning potential? Do you thrive on building strong client relationships and closing deals? If so, we have an exciting opportunity for you!</p><p><strong>Position Overview:</strong></p><p> We are seeking an <strong>Outside Sales Representative (OSR)</strong> to take charge of managing and growing accounts while expanding new business opportunities. As an OSR, you will be the face of our industry-leading protective tapes and films products, trusted by clients across industries such as metal, plastics, glass, construction, and automotive sectors. Your mission is to achieve and exceed fiscal sales targets while demonstrating exceptional product knowledge and a customer-focused approach.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct in-field sales calls with both prospective customers and existing accounts.</li><li>Represent a wide range of high-quality protective solutions throughout your assigned territory.</li><li>Build and nurture lasting relationships with clients while steadily growing the account portfolio.</li><li>Manage a structured schedule of approximately 25 face-to-face client interactions weekly.</li><li>Regularly update CRM systems and maintain accurate sales reports.</li></ul><p>Thrive in a self-directed environment, managing your time and territory efficiently</p>
  • 2025-10-16T19:58:55Z
Bilingual Finance Officer
  • Central Ottawa, ON
  • onsite
  • Permanent
  • 65000.00 - 70000.00 CAD / Yearly
  • <p><strong>Robert Half is partnering with an excellent organization that's looking for a bilingual Finance Officer to join their team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (65-70K)</p><p>-Full benefits + RRSP match</p><p>-Up to 4 weeks vacation + 15 sick days</p><p>-Free parking</p><p>-Excellent team</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and issue sales invoices accurately and in a timely manner.</p><p>• Conduct follow-up calls with customers to address overdue accounts and arrange payments.</p><p>• Generate detailed aging reports to monitor outstanding balances.</p><p>• Process and apply debits, credits, and payments, including cheques and credit card transactions.</p><p>• Manage employee expense claims by reviewing and processing them for reimbursement.</p><p>• Investigate and resolve customer disputes related to billing and payments.</p><p>• Create journal entries and assist in maintaining accurate financial records.</p><p>• Handle the bank reconciliation.</p><p>• Process the employees' payroll including bonuses, deductions, and taxes. </p><p>• Assist with the month end closing duties.</p><p>• Assist the Finance Manager with other financial duties.</p><p>• Reconcile monthly revenue accounts and support year-end closing and audit preparations.</p>
  • 2025-11-03T21:39:10Z
Représentant du service à la clientèle
  • Montréal, QC
  • onsite
  • Permanent
  • 60000.00 - 65000.00 CAD / Yearly
  • <p>Notre client est actuellement à la recherche d’un Représentant du service à la clientèle<strong> </strong>pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un professionnel orienté vers le service à la clientèle, doté d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat retenu sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul>
  • 2025-10-15T19:23:54Z
Regional Sales Manager
  • Surrey, BC
  • remote
  • Permanent
  • 130000.00 - 170000.00 CAD / Yearly
  • <p>We’re seeking a Regional Sales Manager to lead business development across Western Canada and the U.S., representing a respected manufacturer in the hydronic and HVAC systems industry. This position is ideal for a driven, technically minded sales professional who thrives on building relationships with engineers, contractors, distributors, and industry partners.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><ul><li>Promote and represent the company’s product lines to engineering firms, contractors, and distributors.</li><li>Grow sales through established agent and distributor networks to achieve regional targets.</li><li>Assess client needs, recommend suitable equipment, and prepare detailed quotations.</li><li>Deliver product training sessions and presentations to clients and partners.</li><li>Attend and represent the company at key trade shows and industry events.</li><li>Provide post-sale technical support and ensure client satisfaction.</li><li>Manage inbound client inquiries and coordinate timely follow-up.</li><li>Identify and report on market trends, opportunities, and competitive activity.</li><li>Collaborate closely with internal teams to ensure project success and customer alignment.</li><li>Support the launch of new products and contribute insights to product development initiatives.</li></ul><p><br></p><p><br></p>
  • 2025-11-10T18:54:00Z
Financial Analyst
  • Acheson, AB
  • onsite
  • Permanent
  • 90000.00 - 110000.00 CAD / Yearly
  • <p>We are assisting a client to hire a Senior Financial Analyst to join their team here in the Edmonton region. In this role, you will provide critical financial insights and support to the sales team, streamline financing solutions, and maintain system effectiveness. This position offers an exciting opportunity to collaborate with sales teams, customers, and financial institutions while contributing to the development of tools and processes that drive business success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver Insightful Financial Reporting<strong>:</strong> Prepare comprehensive monthly reports analyzing sales performance, budget variances, and forecast accuracy to support strategic decision-making.</li><li>Support Sales Forecasting & Collections: Partner with sales teams to provide accurate sales forecasts and assist in managing accounts receivable collections.</li><li>Drive Financing Initiatives: Lead the coordination of financing applications, contract development, and presentation materials to enhance sales enablement and customer financing options.</li><li>Optimize Sales Tools & Training: Ensure internal sales tools are fully functional and user-friendly; deliver training sessions and develop user guides to maximize adoption and efficiency.</li><li>Present Strategic Sales Insights<strong>:</strong> Develop and present quarterly sales KPI dashboards and forecasting updates to senior leadership and sales management.</li><li>Ensure Accurate Revenue Recognition: Oversee revenue recognition, including the review of quotes and cost analysis worksheets.</li><li>Collaborate with Financial Partners<strong>:</strong> Work closely with financial institutions to identify and implement competitive financing solutions tailored to customer needs.</li><li>Provide Financial Advisory to Sales: Respond to inquiries from the sales team regarding foreign exchange, interest rates, and financing policies, ensuring clarity and compliance.</li><li>Manage Contractual Agreements: Draft and revise rental and financing contracts, including rent-to-own agreements and other customized financial arrangements.</li><li>Educate on Financing Programs: Conduct informative sessions for sales representatives on available financing and leasing programs to enhance customer engagement and deal structuring.</li></ul><p><br></p>
  • 2025-10-31T20:54:34Z
Adjoint service à la clientèle
  • Brossard, QC
  • onsite
  • Permanent
  • 50000.00 - 52000.00 CAD / Yearly
  • <p>Notre client, une entreprise dans le domaine alimentaire, est à la recherche d'une personne dynamique et organisée pour occuper le poste d'Adjoint service à la clientèle à Brossard. Le candidat idéal aura un excellent sens de la communication et sera à l’aise dans un environnement bilingue. Ce rôle implique une variété de tâches administratives et un contact direct avec les clients afin de garantir leur satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Gérer les courriels entrants et répondre aux demandes des clients de manière professionnelle.</p><p>• Maintenir à jour la liste des enfants inscrits et assurer la précision des informations.</p><p>• Imprimer les rapports et étiquettes nécessaires pour la production des repas.</p><p>• Offrir un service à la clientèle exceptionnel en français et en anglais.</p><p>• Traiter les commandes et les annulations des clients avec efficacité.</p><p>• Gérer les plaintes des clients et assurer un suivi jusqu’à leur résolution.</p><p>• Créer et planifier du contenu pour les plateformes de médias sociaux.</p><p>• Effectuer le suivi des initiatives sur les médias sociaux pour améliorer la visibilité.</p><p>• Soutenir l’administration dans diverses tâches, notamment la rédaction de mémos, la gestion des données et l’envoi de documents.</p><p>• Préparer et envoyer les menus tout en veillant à leur exactitude.</p>
  • 2025-10-21T16:39:04Z
Executive Assistant
  • Vancouver, BC
  • onsite
  • Permanent
  • 80000.00 - 85000.00 CAD / Yearly
  • <p>We’re seeking a seasoned and dynamic Executive Assistant to provide high-level support to the Chief Financial Officer of a national organization undergoing growth and transformation. This role offers a blend of executive support, office management, and project coordination, with the opportunity to collaborate closely with senior leadership across Finance, Operations, HR, and Corporate Services.</p><p><br></p><p>The ideal candidate is a proactive, tech-savvy professional who thrives in a fast-paced, evolving environment and knows how to anticipate needs, manage competing priorities, and bring both polish and practicality to their work.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide strategic administrative support to the CFO, including calendar management, document preparation, and meeting coordination.</li><li>Support strategic planning and special initiatives, including events, executive meetings, and contract signings.</li><li>Serve as a trusted liaison between the CFO, executive team, and internal/external stakeholders.</li><li>Manage logistics for international travel, meeting preparation, and executive engagements.</li><li>Provide light support to the CEO and other executives as needed.</li><li>Oversee office operations for the Vancouver location (80–90 employees, mostly remote) and assist with the upcoming office move (Spring 2025).</li><li>Coordinate office events, meetings, and stakeholder visits.</li><li>Manage confidential information with discretion and professionalism.</li></ul><p><br></p><p><br></p>
  • 2025-11-12T20:44:26Z
Executive Assistant to the CEO
  • Toronto, ON
  • onsite
  • Permanent
  • 60000.00 - 80000.00 CAD / Yearly
  • <p><strong>Executive Assistant to CEO (Hybrid – Toronto, ON)</strong></p><p>A leading not-for-profit regulatory organization is seeking an <strong>Executive Assistant to the Chief Executive Officer (CEO)</strong> for a <strong>full-time, permanent</strong> position starting immediately.</p><p>This role offers an exciting opportunity to provide high-level executive and administrative support in a <strong>dynamic, professional, and mission-driven environment</strong> that values trust, transparency, and collaboration.</p><p><br></p><p><strong>About the Organization</strong></p><p>The organization regulates and supports a large professional community across Ontario, ensuring public confidence and trust in a key service sector. With a team of over 170 employees, it offers a <strong>collegial, hybrid work environment</strong> that emphasizes integrity, respect, and accountability.</p><p>Employees enjoy an inclusive culture that celebrates <strong>diversity, equity, and belonging</strong>, with meaningful opportunities for professional growth and engagement.</p><p><br></p><p><strong>The Role</strong></p><p>The <strong>Executive Assistant to the CEO</strong> will provide senior-level administrative support and act as a critical liaison between the CEO, Board of Directors, internal leadership, and external stakeholders.</p><p>The ideal candidate is a <strong>seasoned, highly organized professional</strong> with exceptional communication skills, strong business judgment, and the ability to manage confidential information with discretion. This role requires a proactive approach, strong attention to detail, and the ability to thrive in a fast-paced and sometimes ambiguous environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact between the CEO and internal/external stakeholders.</li><li>Manage calendars, coordinate meetings, and arrange travel and accommodations.</li><li>Prepare and format communications including memos, emails, reports, and presentations.</li><li>Support Board and Committee operations including <strong>minute-taking, meeting preparation, and follow-up</strong>.</li><li>Manage information flow, ensuring accuracy and confidentiality at all times.</li><li>Maintain organized filing and document management systems.</li><li>Anticipate needs and proactively support the CEO in achieving strategic and operational priorities.</li></ul>
  • 2025-11-10T16:58:45Z
Agent des services aux membres
  • Montréal, QC
  • onsite
  • Permanent
  • 40000.00 - 45000.00 CAD / Yearly
  • <p><strong>Agent(e) administratif(ve) – Service aux membres - Montréal (Boulevard Saint-Laurent)</strong></p><p><br></p><p>Vous aimez quand tout est bien organisé, que les choses avancent efficacement et que les gens repartent satisfaits? Ce rôle est fait pour vous!</p><p> Nous recherchons une personne proactive, débrouillarde et orientée service pour soutenir un organisme national reconnu, basé à Montréal. Vous serez au cœur des opérations administratives et de la relation avec les membres — un poste clé où chaque journée apporte son lot de défis et de réussites.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Agir comme premier point de contact pour les membres, partenaires et visiteurs, en personne, par téléphone ou par courriel.</li><li>Gérer la correspondance, les envois, la réception du courrier et le suivi administratif quotidien.</li><li>Traiter les paiements, inscriptions et renouvellements d’adhésion dans le système interne.</li><li>Maintenir à jour les bases de données et les dossiers des membres avec rigueur et confidentialité.</li><li>Appuyer diverses activités internes : logistique d’événements, coordination d’inventaire et soutien opérationnel.</li><li>Contribuer à la mise à jour du site web et à la diffusion d’informations destinées aux membres.</li><li>Collaborer avec les différentes équipes pour assurer la fluidité des processus administratifs et la satisfaction des membres.</li><li>Participer à l’amélioration continue des outils, politiques et pratiques internes.</li></ul>
  • 2025-11-11T20:28:46Z
CFO
  • Orleans, ON
  • onsite
  • Permanent
  • 140000.00 - 180000.00 CAD / Yearly
  • <p>Due to a retirement er are looking for an experienced Chief Financial Officer (CFO) or Director of Finance to join our clients team in Orleans, Ontario. This role requires a strong leader with expertise in financial management, strategic planning, and operational oversight. The ideal candidate will have a proven ability to drive organizational success by implementing best practices, managing diverse teams, and ensuring compliance with financial and administrative standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategic financial plans in collaboration with executive management to achieve corporate goals.</p><p>• Oversee and provide leadership to HR, administrative staff, and accounting teams, ensuring efficient operations and strong team performance.</p><p>• Review contracts for financial compliance, providing detailed feedback and coordinating with legal experts when necessary.</p><p>• Manage relationships with third-party IT service providers and offer technical support for software applications, including Microsoft tools and accounting systems.</p><p>• Act as a global administrator for Microsoft platforms, handling identity management, security, licensing, and communication tools.</p><p>• Maintain and process security clearances for employees in compliance with government regulations.</p><p>• Supervise financial operations across multiple entities, including reviewing payables, payroll, financial statements, and tax returns for inactive corporations.</p><p>• Coordinate updates to corporate minute books and oversee documentation for holding companies.</p><p>• Prepare and sign prequalification proposals and tender bonds, collaborating with estimators for technical inputs.</p><p>• Lead safety, training, and certification initiatives to ensure compliance and enhance organizational standards.</p>
  • 2025-10-23T14:34:23Z
HR Generalist
  • Bolton, ON
  • remote
  • Permanent
  • 75000.00 - 85000.00 CAD / Yearly
  • <p>Robert Half is partnering with a reputable manufacturing client located in Bolton, Ontario to recruit a skilled HR Generalist for a stand-alone role at their facility. This is an excellent opportunity for a self-driven HR detail oriented who thrives in a hands-on environment and is ready to take ownership of the full HR function.</p><p>Key Responsibilities:</p><ul><li>Act as the sole HR representative on-site, supporting all HR-related activities. Lead recruitment, onboarding, and employee lifecycle processes.</li><li>Administer HR policies and ensure compliance with employment legislation.</li><li>Manage employee relations, investigations, and performance management.</li><li>Maintain HRIS records and coordinate payroll and benefits administration.</li><li>Support health &  safety initiatives and training programs.</li><li>Advise leadership on HR best practices and workforce planning.</li><li><br></li></ul>
  • 2025-10-27T01:04:07Z
HR Generalist
  • Bolton, ON
  • onsite
  • Permanent
  • 75000.00 - 85000.00 CAD / Yearly
  • We are looking for a dedicated HR Generalist to join our team in Bolton, Ontario. In this role, you will oversee human resources functions for a dynamic manufacturing environment, supporting approximately 120 employees and contract workers. This position offers an exciting opportunity to manage recruitment, HR administration, and health and safety initiatives while fostering a collaborative and people-focused workplace.<br><br>Responsibilities:<br>• Manage end-to-end recruitment processes for both salaried and hourly positions, ensuring a robust pipeline of candidates through diverse sourcing strategies.<br>• Oversee daily HR administration tasks, including onboarding, offboarding, maintaining employee records, and ensuring data accuracy and compliance.<br>• Conduct health and safety inspections on the plant floor, collaborating with supervisors to maintain compliance and deliver training programs.<br>• Act as a key advocate for company culture, promoting a respectful and unified team environment while coaching leaders on effective communication practices.<br>• Process payroll activities and contribute to workforce management initiatives, ensuring smooth operations and data integrity.<br>• Assist with the development and execution of people-focused strategies aligned with business objectives.<br>• Provide support for employee relations, fostering strong partnerships across departments and addressing workplace concerns.<br>• Maintain knowledge of industry standards and best practices to ensure policies and procedures align with organizational goals.
  • 2025-10-27T16:33:54Z
Director, Community Infrastructure
  • Coquitlam, BC
  • onsite
  • Permanent
  • 95000.00 - 105000.00 CAD / Yearly
  • <p>We are seeking a Director of Community Infrastructure to oversee, plan, and manage all aspects of housing, public works, and emergency management with a First Nation. The successful candidate will report directly to the Chief Administrative Officer and play a critical role in advancing the Nation's strategic goals, including community development and infrastructure enhancement.</p><p><br></p><p>Key Responsibilities:</p><p>• Lead and manage infrastructure projects, including housing, public works, and emergency services.</p><p>• Develop operational systems to ensure the quality, budgeting, and timeliness of infrastructure projects.</p><p>• Participate in strategic planning sessions as part of the senior management team.</p><p>• Conduct community land use planning and draft work plans for new projects.</p><p>• Prepare bids, review applications, and manage contracts and MOUs.</p><p>• Identify structural and health & safety concerns and recommend solutions.</p><p>• Research funding opportunities and develop proposals.</p><p>• Coordinate staff and community training programs related to housing and infrastructure.</p><p>• Communicate with external stakeholders such as government bodies and financial agencies.</p><p>• Monitor budgets and prepare detailed reports.</p><p><br></p><p><br></p>
  • 2025-10-20T23:43:45Z
CFO
  • Ottawa, ON
  • onsite
  • Permanent
  • 190000.00 - 210000.00 CAD / Yearly
  • <p>Our reputable and respected client is looking for an accomplished and forward-thinking Chief Financial Officer (CFO) to join their executive leadership team in Ottawa, Ontario. This role is pivotal in overseeing financial strategy, compliance, and operational excellence while serving as a trusted advisor to senior leadership and the Board of Directors. The successful candidate will bring a balance of strategic vision and hands-on expertise to ensure the organization's financial sustainability and regulatory adherence.</p><p><br></p><p><strong>This a fully on site position in Central Ottawa.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide strategic financial guidance to the Board of Directors, executive team, and senior management to support organizational decision-making and long-term goals.</p><p>• Manage and oversee financial planning, budgeting, forecasting, and reporting processes for the organization and its subsidiaries.</p><p>• Ensure compliance with federal contracting standards and regulations, while delivering accurate analysis to support corporate planning.</p><p>• Develop and maintain robust internal controls, risk management strategies, and treasury operations to safeguard organizational assets.</p><p>• Establish and enforce financial policies and systems that adhere to high standards and regulatory requirements.</p><p>• Lead, mentor, and develop senior finance managers and their teams, fostering growth and succession planning.</p><p>• Collaborate with external stakeholders, including auditors, regulators, financial institutions, insurers, and government authorities.</p><p>• Represent the organization in high-level negotiations with federal government departments, benefit providers, and major partners.</p><p>• Work closely with Federation CFOs to align financial strategies and practices across the broader organization.</p><p>• Drive operational improvements through the implementation and optimization of financial systems and tools.</p>
  • 2025-11-03T21:39:10Z
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