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196 results for Customer Service Manager jobs

Service Manager
  • Edmonton, AB
  • onsite
  • Permanent
  • 95000.00 - 110000.00 CAD / Yearly
  • <p>Our client is looking for an experienced Service Manager to lead and oversee the operations of their Service Department in Edmonton, Alberta. This role is essential in ensuring the delivery of exceptional service to both internal and external customers, while fostering a safe, efficient, and productive work environment. You will play a key role in managing personnel, scheduling, and maintaining high standards of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Lead and manage the Service Department, ensuring efficient, safe, and high-quality service delivery.</li><li>Develop, implement, and monitor effective service processes to enhance customer satisfaction.</li><li>Supervise and support service technicians, including training, development, and performance reviews.</li><li>Coordinate scheduling and workflow to ensure timely project completion and optimal department coverage.</li><li>Maintain all departmental tools, equipment, and vehicles in proper working condition.</li><li>Promote a safe work environment by enforcing safety policies and procedures for employees, contractors, and customers.</li><li>Represent the company professionally and ethically while maintaining confidentiality and strong internal relationships.</li><li>Identify and recommend opportunities for service improvement and customer experience enhancement.</li><li>Assist the Branch Manager in managing departmental expenses and resolving customer issues.</li><li>Ensure accurate invoicing and completion of service reports for all work orders.</li><li>Monitor job deficiencies and implement changes to improve shop performance.</li></ul><p>This is a permanent, full-time, leadership role that offers a competitive salary and a comprehensive total rewards package. This role will be primarily shop-based with occasional travel within Western Canada and possibly to the United States. Apply today!</p>
  • 2025-10-09T15:58:47Z
Inside Sales Administrator
  • London, ON
  • remote
  • Permanent
  • 47000.00 - 57000.00 CAD / Yearly
  • <p>Are you passionate about sales support and teamwork? Our manufacturing team in London, Ontario, is looking for a proactive, detail-oriented <strong>Inside Sales Assistant</strong> to join us in an exciting in-office role!</p><p><strong>About the Role:</strong></p><p>As an Inside Sales Assistant, you will support our inside sales team by managing quotes, maintaining valuable customer data, and providing exceptional customer service. You play a critical role in helping us drive efficiency and support our customers' needs.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>ERP System Management:</strong></li></ol><ul><li>Use the ERP system to track and follow up on quotes sent to customers, ensuring sales processes remain on track.</li><li>Maintain accuracy and timeliness in updating quote details and status.</li></ul><ol><li><strong>Client Notes and Records:</strong></li></ol><ul><li>Enter detailed notes to document essential sales information, including:</li><li>Required delivery dates.</li><li>Customer ownership of the project.</li><li>Information about the general contractor and project specifics.</li></ul><ol><li><strong>Quoting Expertise:</strong></li></ol><ul><li>Prepare quotes, helping customers determine the most suitable options based on both budget and product cost.</li><li>Offer solutions when original requests are over budget (e.g., recommending alternative options that meet pricing and functional requirements).</li></ul><p><br></p>
  • 2025-10-29T19:14:14Z
Customer Service Representative
  • Brampton, ON
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 30.00 CAD / Hourly
  • We are looking for an experienced Customer Service Representative to join our team in Brampton, Ontario. This is a Contract to permanent position, offering an exciting opportunity to work with a leading label manufacturer in the beauty and healthcare industry. In this role, you will play a key part in supporting the sales team, assisting with order management, and ensuring excellent customer service.<br><br>Responsibilities:<br>• Process and manage customer orders efficiently and accurately.<br>• Collaborate closely with the purchasing department to ensure timely fulfillment of orders.<br>• Provide support to the sales team by handling administrative tasks and client inquiries.<br>• Assist the Customer Service Director and sales team in their absence to ensure smooth operations.<br>• Utilize Microsoft Excel to create and manage spreadsheets for data tracking and reporting.<br>• Respond to customer inquiries through email and phone, ensuring timely and detail-oriented communication.<br>• Schedule appointments and maintain organized records of interactions.<br>• Handle inbound and outbound calls to address customer needs and provide solutions.<br>• Perform data entry tasks with precision to maintain accurate records of transactions.
  • 2025-10-21T15:43:47Z
Administrative Assistant
  • Vancouver, BC
  • onsite
  • Temporary
  • 28.50 - 33.00 CAD / Hourly
  • We are looking for an organized and proactive Administrative Assistant to join our team on a contract basis in Vancouver, British Columbia. In this role, you will provide essential support to ensure smooth daily operations, including administrative tasks and communication management. This position is ideal for someone who thrives in a dynamic environment and enjoys working both independently and collaboratively.<br><br>Responsibilities:<br>• Coordinate effectively with building operations to address and resolve onsite issues.<br>• Manage vendor relationships, including timely follow-ups to ensure service delivery.<br>• Oversee shipping and receiving activities with accuracy and efficiency.<br>• Work independently to handle reception duties, concierge services, and event-related tasks.<br>• Provide scheduling support and assist in organizing team meetings and events.<br>• Maintain accurate records and perform data entry tasks as required.<br>• Respond to inbound and outbound calls with professionalism and excellent customer service.<br>• Handle email correspondence, ensuring timely and clear communication.<br>• Use Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook, to support administrative functions.<br>• Assist customers and team members with inquiries, demonstrating strong interpersonal skills.
  • 2025-10-21T22:04:10Z
Audit Manager - Public
  • Scarborough, ON
  • onsite
  • Permanent
  • 110000.00 - 140000.00 CAD / Yearly
  • <p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
  • 2025-10-23T20:18:45Z
VP Operations and Customer Experience
  • Richmond Hill, ON
  • onsite
  • Permanent
  • 200000.00 - 250000.00 CAD / Yearly
  • We are looking for a dynamic Vice President of Operations and Customer Experience to join our leadership team in Richmond Hill, Ontario. This role is integral to shaping and implementing strategies that drive operational efficiency and deliver exceptional customer experiences. The successful candidate will oversee multiple departments, including claims operations, dealer support, and field services, to ensure a seamless service experience for both customers and dealer partners. With a focus on the automotive industry, this position requires a blend of strategic vision and hands-on leadership to support business growth and elevate brand loyalty.<br><br>Responsibilities:<br>• Develop and execute strategies to align customer experience and operational goals with overall business objectives.<br>• Provide leadership and guidance to teams responsible for claims operations, dealer support, and field services.<br>• Collaborate with senior leadership to identify opportunities for improving operational efficiency and customer satisfaction.<br>• Oversee claims operations to ensure compliance, streamlined processes, and a high-quality customer experience.<br>• Implement and refine operational procedures to enhance dealer and field support services.<br>• Manage departmental budgets effectively, using data insights to drive impactful decisions.<br>• Utilize customer feedback tools to gather insights and implement actionable improvements.<br>• Foster strong relationships with dealer clients and field sales teams to identify service enhancement opportunities.<br>• Promote a customer-first culture across all departments and levels of the organization.<br>• Establish and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement.
  • 2025-10-10T19:34:09Z
Accounting Manager
  • Mississauga, ON
  • onsite
  • Permanent
  • 120000.00 - 130000.00 CAD / Yearly
  • <p>We are seeking a highly organized and detail-oriented <strong>Senior Accountant</strong> to join our team. In this role, you will oversee key accounting functions, including accounts payable (AP), accounts receivable (AR), general ledger (GL), and reconciliations. You will also play a critical role in preparing financial statements, assisting with budget planning, coordinating audits, and developing strategies to optimize the organization’s financial operations.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Manage general accounting functions: AP, AR, GL, and reconciliations.</li><li>Prepare accurate monthly, quarterly, and annual financial statements for leadership, stakeholders, and funding agencies.</li><li>Develop and implement accounting policies and procedures.</li><li>Assist with budget preparation, financial planning, and reporting.</li><li>Coordinate audits and tax filings with external auditors and consultants.</li><li>Collaborate with the leadership team to develop financial strategies that streamline operations, improve programs, and reduce costs.</li><li>Conduct financial forecasts and risk analysis while providing recommendations to address opportunities and challenges.</li><li>Ensure accurate inventory valuations and perform inventory cost analysis.</li><li>Prepare and maintain reconciliations for inventory accounts.</li><li>Support the Financial Controller and other departments with accounting-related tasks.</li></ul><p><br></p>
  • 2025-10-20T17:57:31Z
Sales Finance Manager
  • Markham, ON
  • onsite
  • Permanent
  • 115000.00 - 125000.00 CAD / Yearly
  • <p>We are seeking a highly organized and detail-oriented <strong>Senior Accountant</strong> to join our team. In this role, you will oversee key accounting functions, including accounts payable (AP), accounts receivable (AR), general ledger (GL), and reconciliations. You will also play a critical role in preparing financial statements, assisting with budget planning, coordinating audits, and developing strategies to optimize the organization’s financial operations.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Manage general accounting functions: AP, AR, GL, and reconciliations.</li><li>Prepare accurate monthly, quarterly, and annual financial statements for leadership, stakeholders, and funding agencies.</li><li>Develop and implement accounting policies and procedures.</li><li>Assist with budget preparation, financial planning, and reporting.</li><li>Coordinate audits and tax filings with external auditors and consultants.</li><li>Collaborate with the leadership team to develop financial strategies that streamline operations, improve programs, and reduce costs.</li><li>Conduct financial forecasts and risk analysis while providing recommendations to address opportunities and challenges.</li><li>Ensure accurate inventory valuations and perform inventory cost analysis.</li><li>Prepare and maintain reconciliations for inventory accounts.</li><li>Support the Financial Controller and other departments with accounting-related tasks.</li></ul><p><br></p>
  • 2025-10-20T18:04:09Z
Senior Accountant/Manager
  • Trenton, ON
  • onsite
  • Permanent
  • 75000.00 - 95000.00 CAD / Yearly
  • <p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
  • 2025-10-08T16:05:16Z
Executive Assistant
  • Toronto, ON
  • onsite
  • Temporary
  • 35.00 - 40.00 CAD / Hourly
  • The Business Assistant reports directly to VP of Personal Insurance Pricing and is responsible for supporting the day-to-day administration requirements of the senior Personal Insurance Pricing leadership team and the support of requests for the Head Office Personal Insurance team’s shared services administration team. The successful candidate will be responsible for the provision of administrative support including calendar and inbox management, expense report management, travel booking, system access requests, onboarding/offboarding of new hires, event planning/onsite coordination and other associated duties. <br> Description for Internal Candidates What can you expect in this role? The Business Assistant reports directly to VP of Personal Insurance Pricing and is responsible for supporting the day-to-day administration requirements of the senior Personal Insurance Pricing leadership team and the support of requests for the Head Office Personal Insurance team’s shared services administration team. The successful candidate will be responsible for the provision of administrative support including calendar and inbox management, expense report management, travel booking, system access requests, onboarding/offboarding, event planning/onsite coordination and other associated duties. • Manages the VP, Personal Insurance Pricing’s calendar and inbox in all coordination of meetings, managing multiple conflicting meetings and necessary resources, booking and scheduling meetings with internal and external clients, expense report management, deadlines and approvals. Coordinates and books for VP, Personal Insurance Pricing's local and international travel • Assists the senior Personal Insurance Pricing leadership team with administrative functions • Supports system access, onboarding/offboarding and other administrative requests for the Head Office Personal Insurance team’s shared services administration team. • Event planning /onsite coordination for the Personal Insurance & Sonnet teams in the Montreal Office and other associated duties as a member of the Personal Insurance Employee Experience Committee. • Provides coding of invoices and forwards onto appropriate approval authority • Other duties as assigned, including supporting other Personal Insurance functions in the Montreal office
  • 2025-10-16T15:14:02Z
Sales Administrator
  • Toronto, ON
  • onsite
  • Temporary
  • 27.00 - 31.00 CAD / Hourly
  • We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
  • 2025-10-07T21:04:20Z
Manager of Applications Development
  • Edmonton, AB
  • onsite
  • Permanent
  • 140000.00 - 160000.00 CAD / Yearly
  • <p><strong> </strong></p><p><strong>THE ROLE:</strong></p><p>Our client, a leader in the GPS tracking and fleet management industry, is seeking a Manager of Applications Development to lead a high-performing software engineering team. This is a strategic leadership opportunity for a seasoned manager or a senior engineer ready to step into a management role. In this position, you will oversee a distributed team working across both frontend and backend technologies, including React and .NET. You’ll be responsible for guiding architectural decisions, mentoring developers, and ensuring the delivery of scalable, high-quality software solutions. The role also involves close collaboration with product, QA, DevOps, and executive leadership to align technical execution with business goals.</p><p><em>Key responsibilities include:</em></p><ul><li>Managing and developing a team of software engineers</li><li>Driving architectural design and implementation with a focus on scalability and performance</li><li>Overseeing API development and integration</li><li>Promoting best practices in software engineering, including CI/CD and test automation</li><li>Collaborating across departments to support product development and customer needs</li><li>Leading initiatives that improve code quality, team productivity, and system reliability</li></ul><p><strong>WHY THIS ROLE:</strong></p><p>This is a unique opportunity to lead impactful projects within a fast-growing organization committed to innovation. Our client offers a competitive compensation package, including paid time off, holidays, life insurance, and parental leave. You’ll have the opportunity to lead a talented team, work on meaningful projects, and continue developing your technical and leadership skills in a supportive and innovative environment. You’ll work with modern technologies in a collaborative environment that values technical excellence and continuous improvement. The role offers the chance to shape the future of a high-growth platform serving mission-critical customer needs. If you’re excited by the prospect of working in a dynamic and fast-paced setting, this position is a great fit for you!</p>
  • 2025-10-21T15:28:52Z
Accounting Manager
  • Markham, ON
  • onsite
  • Permanent
  • 90000.00 - 120000.00 CAD / Yearly
  • <p>We are seeking an experienced Accounting Manager to lead our accounts receivable operations and team in Markham, Ontario. This role involves managing daily financial processes, mentoring team members, and ensuring accuracy and efficiency in AR activities. The ideal candidate will have solid expertise in accounts receivable, invoicing, and general ledger, while fostering a supportive and collaborative work environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and support the accounts receivable team to ensure smooth daily operations.</li><li>Manage AR tasks like invoicing, credit memos, and trial balance preparation.</li><li>Ensure general ledger accounts are accurately applied and reconciled.</li><li>Mentor and coach team members to encourage growth and success.</li><li>Monitor attendance and enforce company policies.</li><li>Collaborate with senior finance leaders to achieve department and company goals.</li><li>Handle collections and respond to customer inquiries efficiently.</li><li>Use accounting software to streamline and improve workflows.</li><li>Maintain an approachable leadership style to promote teamwork and engagement.</li><li>Ensure compliance with financial regulations and industry best practices.</li></ul><p><br></p>
  • 2025-10-21T13:39:11Z
Systems and Network Administrator
  • Prince George, BC
  • onsite
  • Contract / Temporary to Hire
  • 47.50 - 55.00 CAD / Hourly
  • <p><strong>About the Role</strong></p><p>Our client is seeking a Systems Administrator to join their team on a 3-month contract-to-hire basis. This is a fully onsite role based in Prince George, BC, with regular travel to production plants across British Columbia and Alberta. The successful candidate will be responsible for supporting and optimizing a diverse IT environment, ensuring system reliability, security, and performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide hands-on support for IT systems including servers, networks, virtualization, firewalls, and enterprise applications.</li><li>Administer and maintain Windows Server, Microsoft Azure, Active Directory, Office 365, Exchange, SQL Server, SharePoint, and related technologies.</li><li>Configure and troubleshoot Cisco networking equipment (switches, routers, Call Managers) and Checkpoint firewalls.</li><li>Support business continuity and disaster recovery processes, adhering to IT best practices and change control policies.</li><li>Collaborate with 3rd party vendors and support partners to resolve issues.</li><li>Create and maintain documentation, procedures, and training materials for users.</li><li>Communicate effectively with technical and non-technical stakeholders, providing clear updates and recommendations.</li><li>Provide leadership when required, supporting team members and ensuring projects stay on track.</li><li>Stay informed on emerging technologies and identify opportunities to improve IT operations.</li></ul>
  • 2025-10-15T21:39:11Z
Travel & Meeting Services, Administrator
  • Calgary, AB
  • remote
  • Temporary
  • - CAD / Hourly
  • <p>Our client in <strong>Calgary</strong> is seeking a <strong>Travel & Meeting Services Administrator</strong> (Contract).<strong> </strong>This long-term contract role provides essential support for corporate travel and meeting operations, ensuring smooth processes, clear communication, and service excellence. As part of a growing department, you will help manage administrative tasks, coordinate travel and event logistics, and support both everyday operations and larger-scale corporate programs.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage administrative tasks and oversee the shared travel inbox, responding promptly to inquiries.</li><li>Maintain and update travel-related content on internal platforms.</li><li>Reconcile monthly travel card transactions in line with company policies.</li><li>Coordinate travel arrangements for events, including flights, hotels, and car rentals.</li><li>Plan and support meetings and events, including venue research, participant registration, vendor coordination, and on-site logistics.</li><li>Maintain records such as budgets, rooming lists, and deposit schedules.</li><li>Support large-scale events and corporate programs with logistics and administrative tasks.</li></ul><p><br></p>
  • 2025-10-24T19:34:11Z
Administrative Assistant
  • Vancouver, BC
  • remote
  • Temporary
  • 22.00 - 26.00 CAD / Hourly
  • We are looking for a dedicated Administrative Assistant to join our team on a contract basis in Vancouver, British Columbia. In this role, you will provide essential support to our Property Management and Building Operations teams, ensuring smooth day-to-day operations. This position requires a proactive individual who excels in organization, communication, and customer service.<br><br>Responsibilities:<br>• Provide general administrative support and reception duties to the Property Management and Building Operations teams.<br>• Coordinate schedules, resource bookings, and tenant maintenance requests efficiently.<br>• Manage incoming calls, draft detailed correspondence, and handle confidential information with discretion.<br>• Process invoices accurately using Yardi Voyager and ensure proper coding.<br>• Organize and distribute mail while maintaining clean and functional office spaces.<br>• Order office supplies and oversee the organization of uniforms and supplies for the Building Operations team.<br>• Assist in setting up purchase orders and maintaining supply accounts.<br>• Step in to support other administrative staff during absences or high-demand periods.<br>• Perform clerical tasks such as typing, data entry, and document preparation.<br>• Undertake additional duties as assigned to support team operations.
  • 2025-10-24T16:58:51Z
NON - IT - T2S36 Coordonnateur - Junior
  • Toronto, ON
  • remote
  • Temporary
  • 18.00 - 20.00 CAD / Hourly
  • We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
  • 2025-10-10T13:44:03Z
Regional Sales Manager
  • Surrey, BC
  • remote
  • Permanent
  • 130000.00 - 170000.00 CAD / Yearly
  • <p>We’re seeking a Regional Sales Manager to lead business development across Western Canada and the U.S., representing a respected manufacturer in the hydronic and HVAC systems industry. This position is ideal for a driven, technically minded sales professional who thrives on building relationships with engineers, contractors, distributors, and industry partners.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><ul><li>Promote and represent the company’s product lines to engineering firms, contractors, and distributors.</li><li>Grow sales through established agent and distributor networks to achieve regional targets.</li><li>Assess client needs, recommend suitable equipment, and prepare detailed quotations.</li><li>Deliver product training sessions and presentations to clients and partners.</li><li>Attend and represent the company at key trade shows and industry events.</li><li>Provide post-sale technical support and ensure client satisfaction.</li><li>Manage inbound client inquiries and coordinate timely follow-up.</li><li>Identify and report on market trends, opportunities, and competitive activity.</li><li>Collaborate closely with internal teams to ensure project success and customer alignment.</li><li>Support the launch of new products and contribute insights to product development initiatives.</li></ul><p><br></p><p><br></p>
  • 2025-10-07T22:19:26Z
Manager, Tax & Assurance
  • Winnipeg, MB
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • We are looking for an experienced Manager, Tax and Assurance to join a dynamic public practice firm in Winnipeg, Manitoba. In this leadership role, you will oversee key tax and assurance functions, working directly with clients across diverse industries. This position offers the opportunity to mentor less experienced staff, manage complex engagements, and contribute to the firm’s ongoing growth and success.<br><br>Responsibilities:<br>• Oversee assurance engagements, including review and compilation tasks, ensuring compliance with high standards.<br>• Manage corporate and personal tax compliance, planning, and advisory projects to meet client needs.<br>• Review and finalize financial statements, working papers, and tax returns prepared by team members for accuracy and completeness.<br>• Provide expert guidance on Canadian accounting standards and tax regulations, ensuring technical excellence.<br>• Build and maintain strong client relationships through proactive communication and high-quality service delivery.<br>• Supervise, mentor, and support the development of less experienced staff members.<br>• Identify opportunities to streamline internal processes and enhance overall client service.<br>• Collaborate with partners on business development initiatives and contribute to firm-wide strategies.
  • 2025-10-24T13:24:31Z
Administrative Assistant
  • Ottawa, ON
  • onsite
  • Temporary
  • 38.00 - 44.00 CAD / Hourly
  • <p>Our extremely reputable and well-respected client is looking for a fluently <strong>Bilingual Administrative Assistant</strong> to join their team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide essential administrative support in a unionized environment, ensuring seamless operations and effective communication.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide administrative support by managing schedules, organizing meetings, and arranging travel plans.</p><p>• Handle data entry tasks with accuracy, ensuring all information is properly maintained and updated.</p><p>• Coordinate and schedule conferences, meetings, and appointments to meet organizational needs.</p><p>• Respond to inbound inquiries via phone and email, delivering exceptional customer service.</p><p>• Assist with the preparation of documents using Microsoft Word, Excel, PowerPoint, and Outlook.</p><p>• Manage and track grievances within the unionized environment, maintaining confidentiality and professionalism.</p><p>• Facilitate communication between departments and external stakeholders as required.</p><p>• Ensure all records and files are organized and accessible when needed.</p><p>• Support the planning and execution of various administrative projects and initiatives.</p>
  • 2025-10-16T14:29:27Z
Operations Specialist
  • Toronto, ON
  • onsite
  • Temporary
  • 32.30 - 37.40 CAD / Hourly
  • <p>We are looking for a dedicated Operations Specialist to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in optimizing operational processes and ensuring seamless workflow management. This is a great opportunity to contribute your expertise in data processing, customer service, and enterprise systems to drive efficiency and support organizational goals.</p><p><br></p><p><br></p><p><strong>Job Responsibilities: </strong></p><p>●       Understanding the basic business and store operations, as well as the business & store structures, Effectively & efficiently compile data base of store information</p><p>●       Responsible for weekly and monthly information creation for stores and store operations team</p><p>●       Managing Company wide tasks, following through until completions cross-functionally</p><p>●       Flexibly adopt the information depending on the business needs</p><p>●       Develop the routine communication cross-functionally to achieve the goals.</p><p>●       Manage and ensuring customer facing store information, most up to date</p><p>●       Acquire the data analyses skills and reflect to the information and communication for the future</p><p>●       Review business reports to identify future focus points</p><p>●       Meet deadlines, leading internal teams, accurately provide information in details, but understanding the priorities</p><p><br></p>
  • 2025-10-24T18:54:00Z
Digital Marketing Manager, Paid Media
  • Toronto, ON
  • remote
  • Temporary
  • 37.00 - 43.00 CAD / Hourly
  • <p>We’re looking for a sharp, strategic, and highly adaptable <strong>Digital Marketing Manager – Paid Media</strong> to lead the execution of digital strategies across a range of paid channels, with a strong focus on driving B2C conversions and business growth. This role blends performance marketing expertise with cross-functional collaboration and strategic communication.</p><p><br></p><p>You'll manage campaign execution from strategy through launch, work closely with internal stakeholders to bring client and business goals to life, and continuously optimize to deliver measurable impact. This role requires someone who can think analytically, act quickly, and communicate clearly—without relying on marketing jargon. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the strategy, planning, execution, and optimization of paid media campaigns across platforms like Google Ads, Meta, Reddit, and more.</li><li>Drive B2C performance outcomes—especially focused on conversions, ROAS, and growth KPIs.</li><li>Translate high-level campaign objectives into clear, executable strategies with measurable impact.</li><li>Collaborate with cross-functional internal teams (Project Management, Creative, Analytics, and occasionally Senior Leadership) to align on campaign strategy, timelines, and deliverables.</li><li>Help set up landing pages and ensure campaign launch readiness with the right tracking, assets, and messaging.</li><li>Work closely with the Project Management team to support client-facing communication and ensure that changes or optimizations are clearly understood and aligned with broader business goals.</li><li>Occasionally engage in client-facing discussions to support paid media strategies or requests (e.g., expanding into Reddit or a new platform).</li><li>Build and maintain campaign dashboards using Google Data Studio, using internal and platform data to track performance and guide strategic decisions.</li><li>Communicate campaign performance and optimization strategy to stakeholders in clear, actionable language—not just marketing speak.</li></ul><p><br></p>
  • 2025-10-24T14:58:41Z
Director
  • Kelowna, BC
  • onsite
  • Permanent
  • 135000.00 - 145000.00 CAD / Yearly
  • <p>Our client is an established Chartered Accounting Firm with over 40 years supporting the community in British Columbia. We are seeking an engaging and experienced Director to lead the Firm's Kelowna, BC office. Qualified candidates may be eligible for relocation assistance. </p><p>The Director will play a critical role in leading the team, driving growth and success, contributing to the firm’s overall operation, and delivering exceptional service to their clients. The role incumbent will furthermore take part to shape the strategic direction of the office, cultivate client relationships and uphold the company's core values.</p><p>This position requires expertise in Assurance & Audit and will be entrusted to grow the book of business through strong external networking and relationship building and possibly by introducing new revenue streams.</p><p> Furthermore, the Director will assume leadership and management responsibilities that will extend beyond operational duties to cultivate positive employee engagement, empower employees with appropriate decision-making capabilities, and play a central role in talent management and performance evaluation.</p><p><strong>Leadership and Strategic Planning</strong></p><ul><li>Collaborate with other Directors to develop and implement strategic plans for the firm.</li><li>Provide visionary leadership to inspire and guide staff towards achieving firm goals.</li><li>Foster a culture of innovation, collaboration and continuous improvement.</li></ul><p><strong> Client Relationship Management</strong></p><ul><li>Build and maintain strong relationships with key clients, serving as a trusted advisor on financial matters.</li><li>Identify opportunities to expand services and deepen client engagement.</li><li>Ensure client satisfaction by delivering high-quality, timely and personalized service.</li></ul><p><strong> Business Development</strong></p><ul><li>Lead business development efforts, including prospecting, networking and proposal development.</li><li>Identify new market opportunities and develop strategies to capitalize on them.</li><li>Nurture existing client relationships and cultivate new ones to drive firm growth.</li></ul><p><strong> Financial Management</strong></p><ul><li>Oversee the financial performance of the firm, including budgeting, forecasting and profitability analysis.</li><li>Implement measures to optimize revenue and control costs.</li><li>Ensure compliance with financial regulations and best practices.</li></ul><p><strong> Team Development and Talent Management:</strong></p><ul><li>Mentor and develop staff, providing guidance and support for professional growth.</li><li>Foster a culture of learning and development, encouraging continuous skill enhancement.</li><li>Effectively manage team resources and workload allocation to maximize efficiency and productivity.</li></ul><p><strong> Risk Management and Compliance:</strong></p><ul><li>Ensure adherence to regulatory requirements, professional standards and ethical guidelines.</li><li>Implement policies and procedures to mitigate risks and maintain compliance.</li><li>Stay abreast of industry trends, changes in accounting regulations and emerging issues.</li></ul>
  • 2025-10-07T16:09:07Z
Administrative Assistant
  • Vancouver, BC
  • onsite
  • Temporary
  • 28.50 - 33.00 CAD / Hourly
  • We are looking for a meticulous Administrative Assistant to join our team on a long-term contract basis in Vancouver, British Columbia. In this role, you will play a key part in supporting daily operations, managing vendor communications, and ensuring smooth onsite activities. If you are organized, proactive, and enjoy working both independently and collaboratively, we encourage you to apply.<br><br>Responsibilities:<br>• Coordinate and follow up with building operations to address onsite issues promptly.<br>• Manage vendor communications to ensure timely service and resolution of queries.<br>• Handle shipping and receiving tasks efficiently to support business operations.<br>• Work independently on various administrative tasks while maintaining high attention to detail.<br>• Provide reception and concierge services, ensuring a welcoming and well-maintained environment.<br>• Assist with scheduling and organizing internal and external events.<br>• Support team members with administrative needs to enhance overall productivity.<br>• Respond to inquiries and assist customers with efficiency and courtesy.<br>• Maintain accurate records and perform data entry tasks as needed.
  • 2025-10-21T22:04:10Z
Finance & Administration Controller
  • Etobicoke, ON
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • <p>Are you a skilled finance professional with a talent for leadership, strategic analysis, and process improvement? Do you thrive in complex, multi-site environments and seek an opportunity to contribute to a dynamic organization? Our client is looking for a <strong>Finance & Administration Controller</strong> to join their team and drive financial and operational success.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Financial Supervision</strong></p><ul><li>Supervise the accounting closing process, including journal entries and account reconciliations.</li><li>Prepare, analyze, and present financial statements, management reports, budgets, and performance dashboards.</li><li>Manage cash flow, banking relationships, and negotiate lines of credit and other financial agreements.</li></ul><p><strong> Strategic Analysis and Planning</strong></p><ul><li>Collaborate with department managers to manage budget forecasts.</li><li>Analyze the company's financial performance and propose recommendations to optimize profitability and efficiency.</li><li>Develop and implement financial policies and procedures aligned with strategic objectives.</li></ul><p><strong> Leadership and Team Management</strong></p><ul><li>Recruit, train, and coach accounting personnel.</li><li>Evaluate team performance, set objectives, and manage schedules and priorities.</li><li>Promote a strong corporate culture based on organizational values.</li></ul><p><strong> Compliance and Risk Management</strong></p><ul><li>Ensure compliance with accounting, tax, and regulatory standards.</li><li>Oversee insurance coverages (e.g., civil liability, commercial) and assess risks.</li><li>Coordinate internal and external audits to ensure operational integrity.</li></ul><p><strong> Process Improvement and Digitalization</strong></p><ul><li>Actively participate in ERP implementation for the finance department.</li><li>Standardize and simplify accounting processes across various branches in Canada.</li></ul><p><strong> Administrative Supervision</strong></p><ul><li>Supervise activities related to special events.</li><li>Manage business travel and oversee all administrative functions, including lease renewals, rental contracts, purchasing, customer support, and more.</li></ul><p><strong> Other Duties</strong></p><ul><li>Stay current with accounting and tax laws, regulations, and standards.</li><li>Perform additional tasks as required by the immediate supervisor.</li></ul><p><br></p>
  • 2025-10-15T16:44:02Z
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