We are looking for a detail-oriented Client Relations Administrator to join our team in Toronto, Ontario. This position is within the financial services industry and offers a long-term contract opportunity. The ideal candidate will play a critical role in managing client accounts, handling payments, and ensuring smooth onboarding processes while collaborating within a supportive team environment.<br><br>Responsibilities:<br>• Manage and reconcile recurring and one-time payments, including electronic funds transfers and wire transactions.<br>• Process cash withdrawals, deposits, and transfer requests with accuracy and efficiency.<br>• Facilitate the onboarding of new clients and assist with account transitions, such as transferring assets or converting them to cash.<br>• Utilize software tools, including Microsoft Excel for advanced functions like vlookups, as well as other office applications to streamline operations.<br>• Collaborate effectively with a team of 4-5 colleagues, ensuring alignment in client service delivery.<br>• Report directly to the Head of Client Relations while contributing to departmental goals.<br>• Provide exceptional customer service by addressing client inquiries and resolving issues promptly.<br>• Maintain organized records and documentation to ensure compliance and operational efficiency.<br>• Support the implementation of workflow improvements and contribute to process optimization.<br>• Ensure adherence to industry regulations and internal policies in all administrative tasks.
<p>We are looking for a highly motivated Customer Experience Specialist to join a team on a contract basis in Markham, Ontario. In this role, you will focus on delivering exceptional service to our customers while ensuring accurate order processing and efficient returns management. This position is ideal for someone with a strong attention to detail, excellent communication skills, and a customer-first mindset.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders, ensuring seamless order entry from receipt to fulfillment.</p><p>• Verify and coordinate order details with relevant departments to guarantee timely delivery.</p><p>• Manage product returns efficiently, maintaining detailed records and resolving any return-related issues.</p><p>• Provide personalized support to customers by addressing inquiries and offering effective solutions.</p><p>• Build strong customer relationships through consistent, high-quality service.</p><p>• Collaborate with inventory, shipping, and other teams to streamline operations and enhance customer satisfaction.</p><p>• Utilize order management systems and software tools to maintain accuracy and efficiency.</p><p>• Troubleshoot and resolve complaints promptly, ensuring a positive resolution for the customer.</p><p>• Contribute to the company’s commitment to operational excellence and outstanding service.</p><p>• Adapt to changing priorities and tasks to support team and business needs.</p>
<p>We are looking for a skilled Print Services Coordinator to join our team in Burnaby, British Columbia. In this contract position, you will play a key role in managing reprographics equipment and providing administrative support to ensure smooth operations. This position offers an opportunity to contribute to high-quality print services while supporting a dynamic workplace.</p><p><br></p><p>Responsibilities:</p><p>• Operate and maintain reprographics equipment, including copiers, printers, plotters, and scanners, ensuring optimal performance.</p><p>• Process print, copy, and scan requests with precision, meeting project deadlines and maintaining formatting consistency.</p><p>• Handle sensitive and confidential documents with discretion and professionalism.</p><p>• Perform tasks such as large-format printing, document finishing, laminating, and binding with attention to detail.</p><p>• Monitor inventory levels for supplies like toner, paper, and binding materials, ordering replacements proactively.</p><p>• Maintain accurate records of print jobs and manage billing or chargeback processes as required.</p><p>• Coordinate equipment servicing and conduct routine maintenance to ensure functionality.</p><p>• Support digital document management and archival scanning initiatives when needed.</p><p>• Collaborate with teams to ensure print specifications meet quality standards, including engineering drawings and proposal documents.</p><p>• Assist in facility-related tasks such as managing mail distribution, visitor access, and meeting room arrangements.</p>
<p>We are looking for a detail-oriented Bookkeeper to join our clients team in Langley, British Columbia. In this long-term contract role, you will play a key part in managing financial records, assisting with administrative duties, and supporting customer service operations. This position offers an engaging environment in the automotive industry where teamwork and adaptability are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accounts payable and accounts receivable processes, including coding invoices, preparing cheque runs, and posting payments.</p><p>• Reconcile inventory records and process incoming orders from stores and online customers efficiently.</p><p>• Support the customer service team by assisting with store operations and addressing customer inquiries.</p><p>• Perform daily accounting tasks such as bank reconciliations, filing, and inventory management for corporate stores.</p><p>• Handle monthly financial tasks, including end-of-month reconciliations and preparing necessary reports.</p><p>• Assist with administrative tasks, such as sorting and filing invoices and maintaining organized records.</p><p>• Provide backup support for senior accounting staff as required.</p><p>• Interact with customers in the retail store, offering assistance and directing them to appropriate sales personnel.</p><p>• Collaborate with team members to ensure smooth operations and provide additional support where needed.</p><p>• Assist with AR collections and ensure accurate tracking of customer accounts.</p>
We are looking for a detail-oriented Administrative Coordinator to join our team in Toronto, Ontario. This is a long-term contract position within the dynamic Real Estate & Property industry, offering an exciting opportunity to support essential administrative functions and contribute to organizational success. The ideal candidate will bring strong organizational skills, exceptional communication abilities, and a proactive approach to managing tasks efficiently.<br><br>Responsibilities:<br>• Coordinate schedules and appointments to ensure seamless operations across teams.<br>• Manage event logistics and virtual meetings using tools such as Cisco Webex.<br>• Maintain and update CRM systems to ensure accurate tracking of customer interactions.<br>• Process and oversee financial transactions and expense reports using platforms like Concur.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Facilitate the creation and management of banner ads and marketing materials.<br>• Support office functions by organizing documentation and maintaining records.<br>• Collaborate with internal departments to streamline administrative workflows.<br>• Ensure compliance with company policies and procedures in day-to-day activities.<br>• Assist in project coordination and tracking progress to meet deadlines effectively.
<p>Our client is looking for a <strong>Jr. Administrative Assistant</strong> to join their team on a contract basis in Cochrane, Alberta. This position provides customer service and administrative support, requiring strong organization and the ability to manage high volumes of inquiries with accuracy and professionalism.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone and email, ensuring timely resolution.</li><li>Track and document calls, maintain spreadsheets, and organize records.</li><li>Support waste and recycling hotline inquiries, including complaint follow-up.</li><li>Provide administrative support, including file management and data updates.</li><li>Collaborate with internal teams to triage and escalate issues.</li><li>Assist with invoice processing and general office tasks.</li><li>Manage high inquiry volumes while maintaining customer satisfaction.</li></ul>
<p><strong>About the Role</strong></p><p>Our client in Vancouver, BC is seeking a Desktop Support Analyst for a 3‑month onsite contract. This role will provide Tier 1 support to approximately 200 users, focusing on software and hardware troubleshooting within a Microsoft environment. You will handle incoming requests through Jira, resolve frontline technical issues, and ensure a smooth end-user experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the first point of contact for Tier 1 technical support via walk-ups and Jira tickets</li><li>Troubleshoot Windows OS, MS 365 apps, desktops/laptops, printers, peripherals, and basic network issues</li><li>Document, update, and close tickets in Jira following internal standards</li><li>Perform basic Active Directory tasks including password resets and group membership updates</li><li>Image, configure, and deploy workstations</li><li>Support meeting room technology and AV setups</li><li>Escalate unresolved issues to Tier 2/System teams as needed</li><li>Maintain asset tracking and follow standardized procedures</li><li>Provide clear communication and excellent customer service to all users</li></ul>
<p>We are currently seeking a dedicated and client-focused Estate Manager (Insolvency Administrator) to join a growing team. This role offers great earning potential with bonuses and plenty of opportunities for career growth.</p><p><br></p><p>As an Estate Manager, you will work directly with clients, guiding them through their debt relief options and ensuring they fully understand the solutions available. This position requires strong communication skills, professionalism, and the ability to provide empathetic and ethical service in line with industry regulations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct initial client meetings, review appointments, and sign-up sessions, providing clear guidance on Consumer Proposals, bankruptcies, and other debt solutions.</li><li>Build and maintain professional relationships with Licensed Insolvency Trustees, Client Support Specialists, Technicians, and other industry professionals.</li><li>Deliver compassionate and knowledgeable service, ensuring clients feel supported and informed.</li><li>Oversee the preparation and administration of insolvency filing documents.</li><li>Maintain quality control, reviewing the work of Technicians and Administrative Clerks for accuracy and completeness.</li><li>Train, coach, and mentor new team members.</li><li>Ensure compliance with the Bankruptcy and Insolvency Act and other relevant regulations.</li></ul><p><br></p><p><br></p>
<p><strong>Position Overview:</strong></p><p> Seeking a results-driven Channel Account Manager to support revenue growth within a portfolio of accounts across a specified region. This position focuses on building strategic partnerships, increasing market share, and driving sales through proactive account management, planning, and identifying new business opportunities. The role is based at a facility in Mississauga.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee sales and business development for variable printing, imaging, and marking consumables across assigned clients and prospects.</li><li>Create and implement account plans to boost revenue, grow share, and uncover potential for new business.</li><li>Source and develop new accounts, particularly those with annual revenue potential of $75,000 or greater.</li><li>Review territory and account data to spot emerging trends, competitive advantages, and areas for growth.</li><li>Work closely with internal teams to conduct in-person customer visits, discover business opportunities, and demonstrate commitment to client service.</li><li>Develop strategies to expand the labeling sector within accounts showing low engagement.</li><li>Draft proposals and negotiate contracts with various stakeholders across customer organizations.</li><li>Provide product, application, and sales training for distributor sales teams.</li><li>Collaborate with cross-functional resources to enhance customer value delivery.</li><li>Promote the organization as a leader by extending product reach and highlighting value-added services.</li><li>Generate reports and presentations to track sales activities, progress, and outcomes.</li><li>Keep account documentation and CRM system records accurate and up to date.</li><li>Take on other duties to support both group and company objectives as required.</li></ul><p><br></p>
We are looking for a skilled Customer Service Representative to join our team in Markham, Ontario. In this long-term contract role, you will play a critical part in delivering exceptional service to customers and sales representatives within the healthcare industry. This hybrid position combines in-office and remote work, offering the opportunity to contribute to a high-performing team while building meaningful customer relationships.<br><br>Responsibilities:<br>• Provide timely and attentive support to customers and sales representatives, ensuring all inquiries and requests are handled effectively.<br>• Manage customer accounts and orders, including accurate processing, tracking, and resolution of any issues.<br>• Maintain and monitor email inboxes, ensuring prompt action on customer orders and service requests.<br>• Assist new customers and support users of the online ordering portal, offering guidance and troubleshooting as needed.<br>• Document and resolve customer or sales interactions, complaints, and escalate issues to the appropriate department when necessary.<br>• Review daily sales transactions to ensure completion and identify opportunities to upsell or cross-sell products and services.<br>• Identify and propose process improvements to enhance customer service efficiency.<br>• Collaborate with cross-functional teams to ensure seamless task completion and maintain strong working relationships.<br>• Adhere to established customer service standards, policies, and procedures to maintain quality and consistency.<br>• Contribute actively to team initiatives and organizational goals, supporting the continuous improvement of customer service processes.
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
We are looking for a dedicated and detail-oriented Bilingual Customer Service Representative to join our team in Markham, Ontario. This long-term contract position offers a hybrid work model, combining in-office and remote work, and is ideal for individuals who excel in customer service and thrive in collaborative environments. The successful candidate will focus on delivering exceptional support to customers and sales representatives, ensuring seamless order management and customer satisfaction.<br><br>Responsibilities:<br>• Deliver high-quality service by responding to customer inquiries and sales team requests in a timely and detail-oriented manner.<br>• Process and manage customer orders accurately, including verification and tracking, while addressing any issues promptly.<br>• Handle email correspondence efficiently, ensuring all requests and orders are appropriately actioned.<br>• Support new customers and assist with navigating the online ordering portal.<br>• Document and resolve customer, sales, and patient interactions, escalating complex issues to the appropriate departments.<br>• Monitor daily sales transactions to ensure completion and identify opportunities for upselling or cross-selling products and services.<br>• Collaborate with cross-functional teams to enhance workflow and complete tasks efficiently.<br>• Identify areas for process improvement and present suggestions to the leadership team.<br>• Uphold company standards by adhering to call quality policies and customer service procedures.<br>• Perform additional duties as required to support business operations.
We are looking for a dedicated and detail-oriented Concierge to join our team in Toronto, Ontario. This contract position involves providing exceptional front desk and customer service support, ensuring smooth operations and a positive experience for all guests and employees. You will play a key role in managing workplace logistics, visitor interactions, and administrative tasks while adhering to company policies and standards.<br><br>Responsibilities:<br>• Greet and assist visitors at the front desk, ensuring proper check-in procedures, including issuing visitor lanyards.<br>• Coordinate with security teams to manage badging and guest arrivals, ensuring compliance with visitor policies.<br>• Handle mailroom operations, including sorting and distributing packages, and utilizing systems like Envoy for efficient processes.<br>• Facilitate the distribution and management of company swag and event-related items.<br>• Conduct daily walkthroughs to identify and report any facilities-related issues to the Workplace Manager.<br>• Collaborate with internal teams and hosts to provide seamless event and workplace support.<br>• Manage office supplies by ordering and restocking as necessary to maintain a well-equipped environment.<br>• Respond to Jira tickets within established service level agreements and escalate unresolved issues as needed.<br>• Provide assistance to employees both in person and via Slack channels, addressing workplace needs.<br>• Submit facility-related tickets to vendors and ensure timely resolution of issues.
<p>We are seeking a detail‑oriented <strong>Logistics Coordinator </strong>with strong experience in cross‑border freight, as well as air and ocean transportation, to join our clients growing team. In this role, you will work closely with Account Managers to ensure exceptional customer service through the efficient planning, coordination, and execution of domestic and international shipments.</p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Coordinate and manage cross-border (U.S./Canada) shipments, ensuring all customs, documentation, and compliance requirements are met.</li><li>Oversee air and ocean freight bookings, routing, and tracking from pickup to delivery.</li><li>Source, select, and negotiate with carriers to secure competitive rates and reliable service.</li><li>Manage daily dispatch activities, ensuring timely communication with carriers, customers, and internal teams.</li><li>Monitor shipment status, resolve delays or service issues, and proactively communicate updates.</li><li>Build and maintain strong relationships with carriers, brokers, and customers.</li><li>Ensure all shipments meet regulatory, safety, and compliance standards.</li><li>Support Account Managers in delivering a high‑quality customer experience.</li></ul>
We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and manage data using 10-key typing techniques.<br>• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.<br>• Handle email correspondence with professionalism and attention to detail.<br>• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Perform basic calculations as needed for data accuracy and reporting.<br>• Scan, sort, and categorize documents for streamlined record-keeping.<br>• Support daily operations by typing and preparing reports or communications as required.
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a detail-oriented Leasing Administrator to join our team in Toronto, Ontario. In this role, you will provide essential administrative support to ensure the smooth operation of leasing activities. The ideal candidate will possess strong organizational skills and the ability to handle multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inbound calls, providing exceptional customer service and addressing inquiries efficiently.<br>• Manage outbound communications, ensuring timely follow-ups and accurate information sharing.<br>• Prepare and edit leasing documentation using Microsoft Word, ensuring accuracy and professionalism.<br>• Create presentations and reports using Microsoft PowerPoint to support leasing activities and meetings.<br>• Maintain organized records and files related to leasing transactions.<br>• Collaborate with team members to ensure seamless communication and workflow.<br>• Assist in scheduling appointments and coordinating meetings with clients and stakeholders.<br>• Provide administrative support to leasing managers and other team members as required.<br>• Monitor and update leasing systems to ensure data accuracy and compliance.
We are looking for a dedicated and personable Concierge to join our team on a contract basis in Toronto, Ontario. This role involves delivering outstanding customer service at the front desk, acting as the first point of contact for associates, and assisting with inquiries related to building policies and operations. If you have a passion for creating positive experiences and thrive in a fast-paced environment, this position offers an excellent opportunity to showcase your interpersonal and problem-solving skills.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, addressing inquiries and providing clear guidance on building policies.<br>• Manage access badge requests, including badges issued for contract staff and landlord building access cards, ensuring proper documentation and compliance.<br>• Coordinate site events and assist with event planning in collaboration with the conference and facilities teams.<br>• Conduct regular inspections of meeting rooms and artwork to ensure maintenance and quality standards are upheld.<br>• Handle lost and found items, luggage storage, and other concierge services with professionalism and efficiency.<br>• Build strong relationships with service partners and clients to enhance engagement and deliver a seamless service experience.<br>• Support onboarding processes by completing required forms and ensuring timely submission for client approval.<br>• Utilize technology tools and spreadsheets to manage work orders, timelines, and productivity tracking.<br>• Provide proactive communication to associates and visitors, ensuring a welcoming and efficient workplace environment.<br>• Collaborate with facilities members and other team members to address operational needs and maintain smooth daily functions.
<p>We are seeking an experienced Project Manager to support the delivery of key Learning & Development (L& D) initiatives over a 3-month contract period. This role will be responsible for managing end-to-end learning projects, coordinating stakeholders, and ensuring high-quality, timely delivery of digital learning solutions.</p><p><br></p><p>The ideal candidate combines strong project management capability with hands-on experience in eLearning development, particularly Articulate Storyline.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage project plans, timelines, milestones, and dependencies across multiple workstreams.</li><li>Partner with client stakeholders, subject matter experts, facilitators, and instructional designers to ensure alignment and quality.</li><li>Oversee the development of blended learning assets (eLearning, virtual workshops, toolkits, reinforcement materials).</li><li>Provide hands-on support in Articulate Storyline to build, edit, or quality-assure eLearning modules.</li><li>Ensure learning solutions reflect core Trusted Advisor competencies (e.g., consultative conversations, influencing, commercial acumen, relationship building).</li><li>Manage feedback and approval cycles with internal and external stakeholders.</li><li>Track risks, issues, and budget considerations, escalating where appropriate.</li><li>Coordinate LMS deployment, testing, and launch readiness.</li><li>Monitor early engagement metrics and support initial rollout activities.</li><li>Document processes and provide clear handover at the end of the contract period.</li></ul>
We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
<p><strong>About the Role:</strong></p><p>This is a high-impact leadership opportunity offering strategic oversight and operational responsibility across a multi-site footprint spanning Canada, the USA, and Brazil. The Manager, Human Resources serves as the primary HR leader for the Americas division, partnering closely with both MFL and UT leadership teams to design and deliver people programs that enable business success, foster leadership capability, and support company growth. The ideal candidate is a trusted advisor, strong collaborator, and strategic influencer with significant experience supporting global organizations.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Strategic HR Leadership</strong></p><ul><li>Partner with Americas leadership teams to align HR and business strategies.</li><li>Translate people strategies into measurable initiatives supporting organizational priorities.</li><li>Influence and negotiate with leaders on HR programs, workforce investments, and change management.</li><li>Liaise with local leaders, HRBPs, and COEs globally to execute strategic people initiatives.</li></ul><p><strong>Talent & Leadership Development</strong></p><ul><li>Provide executive coaching to senior leaders to enhance team effectiveness.</li><li>Drive succession planning, leadership pipeline development, and high-potential talent programs.</li><li>Design and implement career development frameworks to support growth and upskilling in the region.</li></ul><p><strong>Retention & Engagement</strong></p><ul><li>Create strategies to attract, retain, and engage technical talent in a competitive market.</li><li>Partner with business leaders on culture improvement, engagement, and change management efforts.</li><li>Lead employee listening programs and leverage feedback to drive continuous improvement.</li></ul><p><strong>HR Execution & Strategy</strong></p><ul><li>Design and deliver compensation, benefits, and workforce strategies for all Americas locations.</li><li>Ensure HR policies are scalable and aligned to global standards, while accommodating local market needs.</li><li>Lead transformation initiatives integrating new HR programs and processes.</li></ul><p><strong>Employee Relations</strong></p><ul><li>Champion positive employee relations and ensure consistent application of HR policies and compliance.</li><li>Coach supervisors on employee relations and process improvements.</li><li>Conduct workplace investigations and prepare related findings.</li></ul><p><strong>HR Team Leadership</strong></p><ul><li>Promote a positive, collaborative, and high-performance culture within HR, modeling corporate values.</li><li>Develop and mentor a high-impact HR team.</li><li>Work with HR partners and People & Performance teams to deliver strategic outcomes.</li></ul><p><strong>Reporting & Compliance</strong></p><ul><li>Report on HR metrics and contribute to presentations and leadership communications.</li><li>Support company-wide process improvements and best practices.</li><li>Ensure legal compliance with employment legislation across multiple jurisdictions.</li><li>Manage employee relations counseling, outplacement counseling, and exit interviewing.</li></ul><p>Conduct research on personnel programs, policies, and employment law, and recommend improvements</p>
We are looking for a dedicated Test Center Administrator to oversee the daily operations of our testing facility in Winnipeg, Manitoba. This contract position involves ensuring a seamless experience for candidates while maintaining strict compliance with testing standards and protocols. If you have strong organizational skills and a commitment to excellence, we encourage you to apply.<br><br>Responsibilities:<br>• Manage the daily operations of the test center to ensure efficient and smooth workflows.<br>• Verify candidate identities and oversee check-in procedures to maintain adherence to testing protocols.<br>• Monitor scheduled exams and provide support for technical or procedural issues as they arise.<br>• Maintain testing equipment, performing basic troubleshooting when necessary.<br>• Ensure compliance with all security measures and testing regulations to uphold integrity.<br>• Deliver outstanding customer service by addressing candidate inquiries with attention to detail.<br>• Organize and maintain accurate records of testing activities and candidate data.<br>• Collaborate with team members to address operational challenges and implement improvements.<br>• Communicate effectively through email to provide updates or resolve issues.<br>• Uphold a clean and organized workspace to optimize productivity and efficiency.
<p><strong>THE ROLE:</strong> </p><p>Robert half is recruiting now for a Senior IT Engineer to join a growing technical team and take a lead role in delivering high‑quality infrastructure solutions. This position blends project execution with advanced escalation support, and offers the opportunity to work across both on‑premises and cloud environments.</p><p><em>Key Responsibilities:</em></p><ul><li>Design, deploy, and document server and network infrastructure</li><li>Install and maintain servers, network devices, and endpoint workstations</li><li>Serve as an escalation point for junior team members</li><li>Monitor systems, maintain key applications, and perform infrastructure assessments</li><li>Support Exchange migrations, network edge configurations, and cloud-based solutions</li><li>Ensure compliance with established procedures, standards, and best practices</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>Join a collaborative IT team where your expertise will make a direct impact on service quality and technical growth. This role offers a blend of hands‑on engineering work, project delivery, and the chance to progress toward technical leadership. You can expect a competitive salary, strong benefits package, and ongoing opportunities for professional development and certification growth.</p>
We are looking for an organized and detail-oriented Coordinator to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to clients and collaborate with internal teams to enhance operational efficiency. This position offers a hybrid work environment, requiring 2-3 days in the office initially, and bilingualism in English and French is considered an asset.<br><br>Responsibilities:<br>• Deliver prompt and accurate administrative support to clients, ensuring inquiries are addressed efficiently and assignments are completed within established timelines.<br>• Collaborate with service evolution teams to provide seamless assistance and contribute to client satisfaction.<br>• Review and approve various administrative items, including de-registrations, bank transfers, foreign exchanges, internal account transfers, and fee setups.<br>• Identify and recommend process improvements to enhance business relationships and overall client experience.<br>• Maintain meticulous organization of daily activities, prioritize tasks effectively, and ensure all outstanding items are resolved.<br>• Utilize multiple technology platforms to develop a deep understanding of their interactions and operational impact.<br>• Actively contribute to fostering an inclusive and collaborative workplace culture.<br>• Take initiative to address challenges affecting the team and propose solutions.<br>• Support change management initiatives by encouraging positivity and continuous improvement.<br>• Perform other administrative duties as required to support team and organizational goals.
