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191 results for Customer Service Manager jobs

Customer Service Representative
  • Thornhill, ON
  • remote
  • Contract / Temporary to Hire
  • 17.60 - 18.00 CAD / Hourly
  • We are looking for a motivated Customer Service Representative to join our team in Thornhill, Ontario. This contract-to-permanent position offers an opportunity to contribute to a dynamic service-oriented environment while providing exceptional support to our members. The ideal candidate will excel in administrative tasks, communication, and multitasking within a fast-paced setting.<br><br>Responsibilities:<br>• Prepare and manage various forms and correspondence related to claims, including letters to members and third-party reports.<br>• Process payments on claims files, covering appraisal fees, glass claim invoices, and police report charges.<br>• Assist the Total Loss team by generating and distributing Proof of Loss documents to expedite claim settlements.<br>• Request official reports such as police and fire incident reports to support claims investigations.<br>• Coordinate the dispatch of PD claim files to legal representatives as required.<br>• Organize and distribute incoming correspondence efficiently and accurately.<br>• Make outbound calls to members to gather First Notice of Loss details for new claims reported after-hours or online.<br>• Handle inbound calls when necessary, routing them to the appropriate departments based on business needs.
  • 2025-12-29T16:03:59Z
AP Customer Service Representative
  • Calgary, AB
  • remote
  • Temporary
  • - CAD / Hourly
  • <p>Our client, a global leader in the agriculture industry, is seeking an <strong>AP Customer Service Representative</strong> to support Accounts Payable operations in <strong>Calgary</strong>. This long-term contract role focuses on resolving escalated AP issues through analysis and collaboration with internal teams and vendors.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Resolve escalated AP issues through detailed analysis and research</li><li>Use AP systems such as SAP and PeopleSoft to identify and correct payment discrepancies</li><li>Review aged payables, coordinate refunds, and resolve open payment items</li><li>Collaborate with internal teams and vendors to meet service level agreements</li><li>Communicate invoice, payment, and check status updates to stakeholders</li><li>Support process improvements and additional operational needs</li></ul><p><br></p>
  • 2025-12-16T21:54:31Z
Sr. Customer Service Representative
  • Markham, ON
  • onsite
  • Temporary
  • 22.56 - 26.13 CAD / Hourly
  • We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
  • 2025-12-04T13:38:50Z
Analyst, Accounts Payable Customer Service
  • Calgary, AB
  • remote
  • Temporary
  • - CAD / Hourly
  • <p>Our client in the agriculture industry is seeking an experienced AP Customer Service Analyst to support complex inquiries, resolve issues, and work with internal and external stakeholders in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to supplier and internal inquiries on invoices, payments, and utilities.</li><li>Research and resolve escalated AP issues, identifying root causes.</li><li>Collaborate with AP teams and business partners to ensure timely resolutions.</li><li>Use systems such as Oracle and PeopleSoft to support issue management.</li><li>Assist with travel expenses and corporate credit card programs.</li><li>Manage critical account matters and escalate when necessary.</li><li>Meet internal KPIs and SLAs.</li><li>Support procurement processes and ensure accounting compliance.</li><li>Perform additional tasks to support AP operations.</li></ul><p><br></p>
  • 2025-12-12T23:29:10Z
Audit Manager - Public
  • Scarborough, ON
  • onsite
  • Permanent
  • 110000.00 - 140000.00 CAD / Yearly
  • <p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
  • 2025-12-03T12:58:36Z
Customer Service Representative
  • Vancouver, BC
  • onsite
  • Temporary
  • 22.50 - 24.00 CAD / Hourly
  • <p>We are looking for a motivated and detail-focused Customer Service Representative to join our team on a contract basis in North Vancouver, West Vancouver, and Downtown Vancouver, British Columbia. This position involves engaging directly with tenants in residential building lobbies to support the rollout of a new internet program. You will play a key role in providing excellent customer service and ensuring smooth program implementation. This position has a schedule from Tuesday to Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Welcome tenants in the lobby and provide clear information about the new internet program.</p><p>• Assist tenants with the sign-up process, addressing any questions or concerns they may have.</p><p>• Register tenants accurately and maintain organized records of all interactions.</p><p>• Coordinate with the building manager to manage daily tasks and resolve tenant issues.</p><p>• Deliver printed notices directly to tenant doors to ensure effective communication.</p><p>• Maintain a positive and attentive demeanor while representing the company.</p><p>• Ensure all data entry tasks are completed with precision and efficiency.</p><p>• Participate in training to gain a thorough understanding of program procedures and engagement strategies.</p><p><br></p>
  • 2025-12-18T19:50:12Z
Estate Manager Trainee
  • Surrey, BC
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>We are currently seeking a dedicated and client-focused Estate Manager (Insolvency Administrator) to join a growing team. This role offers great earning potential with bonuses and plenty of opportunities for career growth.</p><p><br></p><p>As an Estate Manager, you will work directly with clients, guiding them through their debt relief options and ensuring they fully understand the solutions available. This position requires strong communication skills, professionalism, and the ability to provide empathetic and ethical service in line with industry regulations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct initial client meetings, review appointments, and sign-up sessions, providing clear guidance on Consumer Proposals, bankruptcies, and other debt solutions.</li><li>Build and maintain professional relationships with Licensed Insolvency Trustees, Client Support Specialists, Technicians, and other industry professionals.</li><li>Deliver compassionate and knowledgeable service, ensuring clients feel supported and informed.</li><li>Oversee the preparation and administration of insolvency filing documents.</li><li>Maintain quality control, reviewing the work of Technicians and Administrative Clerks for accuracy and completeness.</li><li>Train, coach, and mentor new team members.</li><li>Ensure compliance with the Bankruptcy and Insolvency Act and other relevant regulations.</li></ul><p><br></p><p><br></p>
  • 2025-12-10T19:09:02Z
Sales Administrator
  • Toronto, ON
  • onsite
  • Temporary
  • 27.00 - 31.00 CAD / Hourly
  • We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
  • 2025-12-08T14:58:58Z
Collections Supervisor
  • Markham, ON
  • onsite
  • Permanent
  • 75000.00 - 90000.00 CAD / Yearly
  • <p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
  • 2025-12-02T15:27:20Z
Facilities Coordinator
  • Ottawa, ON
  • onsite
  • Temporary
  • 26.00 - 30.00 CAD / Hourly
  • <p>We are looking for a Facilities Coordinator to join our clients team on a contract basis in Ottawa, Ontario. In this role, you will oversee various office-related tasks, ensuring the workspace operates smoothly and efficiently. This position requires a proactive individual with strong organizational skills and a customer-focused mindset.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Manage front desk operations, including badge activation and deactivation, and handle service tickets for maintenance requests</p><p>-Coordinate office supplies, including ordering meals, snacks, and beverages, and ensure workplace amenities are well-stocked</p><p>-Prepare and set up lunch arrangements, ensuring cleanliness and order in shared spaces.</p><p>-Address minor maintenance issues such as broken sinks and oversee waste disposal and recycling processes, including e-waste management</p><p>-Maintain a clean and organized office environment by emptying trash cans and ensuring meeting rooms are tidy</p><p>-Support meetings by preparing conference rooms and assisting with necessary arrangements</p><p>-Utilize spreadsheets and data management tools to track and organize office operations</p><p>-Provide excellent customer service to employees and visitors, addressing inquiries and concerns promptly</p><p>-Collaborate with the team to enhance training and fire safety procedures as required</p>
  • 2025-12-23T14:43:46Z
Inside Sales Representative
  • Surrey, BC
  • onsite
  • Permanent
  • 70000.00 - 80000.00 CAD / Yearly
  • <p>Are you a customer-focused sales professional who thrives in a fast-paced, technical environment? </p><p><br></p><p>Our client, a well-established leader in the pre-engineered building solutions industry, is looking for a driven Inside Sales Representative to join their growing team. This role is ideal for someone who is highly organized, solutions-oriented, and motivated to contribute to a reputable and long-standing business.</p><p><br></p><p><strong>About the Role</strong></p><p>As the Inside Sales Representative, you will play a key role in supporting customers, preparing quotations, coordinating project details, and assisting the external sales team. You will be working closely with contractors, builders, and internal departments to ensure accurate information flow and a seamless sales process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to inbound inquiries and provide product information, pricing, and availability.</li><li>Prepare and follow up on quotes, proposals, and project documentation.</li><li>Coordinate closely with engineering, estimating, and production teams to ensure project accuracy and timelines.</li><li>Build strong relationships with customers by providing timely, professional, and knowledgeable support.</li><li>Track leads, sales opportunities, and project information using CRM tools.</li></ul>
  • 2025-12-02T19:28:46Z
Operations Specialist
  • Toronto, ON
  • onsite
  • Temporary
  • 32.30 - 37.40 CAD / Hourly
  • <p>We are looking for a dedicated Operations Specialist to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in optimizing operational processes and ensuring seamless workflow management. This is a great opportunity to contribute your expertise in data processing, customer service, and enterprise systems to drive efficiency and support organizational goals.</p><p><br></p><p><br></p><p><strong>Job Responsibilities: </strong></p><p>●       Understanding the basic business and store operations, as well as the business & store structures, Effectively & efficiently compile data base of store information</p><p>●       Responsible for weekly and monthly information creation for stores and store operations team</p><p>●       Managing Company wide tasks, following through until completions cross-functionally</p><p>●       Flexibly adopt the information depending on the business needs</p><p>●       Develop the routine communication cross-functionally to achieve the goals.</p><p>●       Manage and ensuring customer facing store information, most up to date</p><p>●       Acquire the data analyses skills and reflect to the information and communication for the future</p><p>●       Review business reports to identify future focus points</p><p>●       Meet deadlines, leading internal teams, accurately provide information in details, but understanding the priorities</p><p><br></p>
  • 2025-12-04T16:44:44Z
Director
  • Kelowna, BC
  • onsite
  • Permanent
  • 135000.00 - 145000.00 CAD / Yearly
  • <p>Our client is an established Chartered Accounting Firm with over 40 years supporting the community in British Columbia. We are seeking an engaging and experienced Director to lead the Firm's Kelowna, BC office. Qualified candidates may be eligible for relocation assistance. </p><p>The Director will play a critical role in leading the team, driving growth and success, contributing to the firm’s overall operation, and delivering exceptional service to their clients. The role incumbent will furthermore take part to shape the strategic direction of the office, cultivate client relationships and uphold the company's core values.</p><p>This position requires expertise in Assurance & Audit and will be entrusted to grow the book of business through strong external networking and relationship building and possibly by introducing new revenue streams.</p><p> Furthermore, the Director will assume leadership and management responsibilities that will extend beyond operational duties to cultivate positive employee engagement, empower employees with appropriate decision-making capabilities, and play a central role in talent management and performance evaluation.</p><p><strong>Leadership and Strategic Planning</strong></p><ul><li>Collaborate with other Directors to develop and implement strategic plans for the firm.</li><li>Provide visionary leadership to inspire and guide staff towards achieving firm goals.</li><li>Foster a culture of innovation, collaboration and continuous improvement.</li></ul><p><strong> Client Relationship Management</strong></p><ul><li>Build and maintain strong relationships with key clients, serving as a trusted advisor on financial matters.</li><li>Identify opportunities to expand services and deepen client engagement.</li><li>Ensure client satisfaction by delivering high-quality, timely and personalized service.</li></ul><p><strong> Business Development</strong></p><ul><li>Lead business development efforts, including prospecting, networking and proposal development.</li><li>Identify new market opportunities and develop strategies to capitalize on them.</li><li>Nurture existing client relationships and cultivate new ones to drive firm growth.</li></ul><p><strong> Financial Management</strong></p><ul><li>Oversee the financial performance of the firm, including budgeting, forecasting and profitability analysis.</li><li>Implement measures to optimize revenue and control costs.</li><li>Ensure compliance with financial regulations and best practices.</li></ul><p><strong> Team Development and Talent Management:</strong></p><ul><li>Mentor and develop staff, providing guidance and support for professional growth.</li><li>Foster a culture of learning and development, encouraging continuous skill enhancement.</li><li>Effectively manage team resources and workload allocation to maximize efficiency and productivity.</li></ul><p><strong> Risk Management and Compliance:</strong></p><ul><li>Ensure adherence to regulatory requirements, professional standards and ethical guidelines.</li><li>Implement policies and procedures to mitigate risks and maintain compliance.</li><li>Stay abreast of industry trends, changes in accounting regulations and emerging issues.</li></ul>
  • 2025-12-11T03:58:45Z
French Bilingual AR/Collections Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
  • 2025-12-10T14:53:57Z
Accounts Receivable Clerk
  • Mississauga, ON
  • onsite
  • Permanent
  • 60000.00 - 65000.00 CAD / Yearly
  • <p>Our client in Mississauga is seeking a highly organized and detail-oriented <strong>Accounts Receivable Clerk</strong> to join their team. In this role, you’ll be responsible for managing collections, reconciling customer accounts, and addressing billing discrepancies, with a primary focus on large chain accounts. This position is perfect for a professional with strong organizational skills, problem-solving abilities, and a commitment to delivering exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Payment Processing & Collections:</strong></p><ul><li>Accurately process and apply customer payments in the system.</li><li>Manage collections and follow up on outstanding balances with large chain accounts, ensuring timely resolution.</li></ul><p><strong>Invoicing & Dispute Resolution:</strong></p><ul><li>Handle invoicing and customer communication through online portals, ensuring professional and effective interactions.</li><li>Investigate and resolve billing discrepancies efficiently to maintain customer satisfaction.</li></ul><p><strong>Account Reconciliation:</strong></p><ul><li>Reconcile and clear deductions from customer accounts, ensuring accurate financial records.</li><li>Perform detailed account reconciliations to identify and resolve inconsistencies.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Serve as the point of contact for customers to address payment-related concerns and inquiries.</li><li>Build and maintain strong customer relationships through professional, clear, and effective communication.</li></ul><p><strong>Record-Keeping & Accuracy:</strong></p><ul><li>Maintain accurate records of all transactions, reconciliations, and account activities.</li><li>Ensure adherence to company policies and procedures in all accounts receivable functions.</li></ul><p><br></p>
  • 2025-12-15T19:43:59Z
Paralegal
  • Toronto, ON
  • onsite
  • Permanent
  • 55000.00 - 70000.00 CAD / Yearly
  • <p>Paralegal – General Litigation</p><p>About the Firm:</p><p> Join a general litigation boutique serving diverse clients in areas including civil litigation, labor and employment law, human rights, Aboriginal law, and corporate oversight. Our team values collaboration, professional development, and providing high-quality legal services across a varied practice.</p><p>Position Summary:</p><p> We are seeking a motivated Paralegal to work closely with our legal team. This role centers on legal research, document drafting, client support, and case management. The ideal candidate demonstrates excellent research and writing abilities and thrives in a fast-paced, multi-practice environment.</p><p>Key Responsibilities:</p><ul><li>Draft, prepare, and revise legal documents including pleadings, correspondence, affidavits, briefs, and contracts.</li><li>Conduct legal research and summarize findings in memos or briefs for lawyer review.</li><li>Organize, manage, and maintain case files to ensure accuracy and compliance.</li><li>Prepare materials for hearings, trials, mediations, and discoveries.</li><li>Communicate regularly with clients, courts, opposing counsel, and third parties regarding scheduling and document requests.</li><li>Gather, review, and organize evidence, exhibits, and supporting documentation.</li><li>File documents with courts and tribunals both electronically and in-person, ensuring compliance with all rules and deadlines.</li><li>Support lawyers with a range of administrative tasks such as routine correspondence, preparing checklists, and managing file openings/closings.</li><li>Conduct due diligence, background checks, and searches as relevant to cases.</li><li>Liaise with experts, service providers, and witnesses as needed.</li><li>Ensure confidentiality and compliance with firm policies and regulatory standards.</li></ul><p><br></p>
  • 2025-12-18T16:04:28Z
Accounts Payable Accountant
  • Woodbridge, ON
  • onsite
  • Permanent
  • 55000.00 - 65000.00 CAD / Yearly
  • We are looking for a detail-oriented Accounts Payable Accountant to join our team in Woodbridge, Ontario. This role requires a detail-oriented individual with experience in managing financial transactions and ensuring the accuracy of accounting records. If you thrive in a fast-paced environment and excel at meeting deadlines, we encourage you to apply.<br><br>Responsibilities:<br>• Perform full-cycle accounting tasks, including accounts payable processing and project allocation.<br>• Manage credit card transactions by attaching receipts, assigning costs to projects, and reconciling accounts.<br>• Support month-end closing activities, including preparing journal entries and assisting with financial reporting.<br>• Handle general accounting functions such as account maintenance, correspondence, and administrative tasks.<br>• Collaborate with team members on various projects and provide assistance as required.<br>• Execute specific duties assigned by managers to support organizational goals.<br>• Maintain a customer-focused approach while adapting to different situations and challenges.<br>• Utilize accounting software, such as Simply Accounting, QuickBooks, and SAP Business One, to streamline processes.<br>• Organize and manage a significant volume of documents while meeting deadlines efficiently.
  • 2025-12-18T17:05:17Z
Credit Analyst
  • Mississauga, ON
  • onsite
  • Temporary
  • 33.00 - 35.00 CAD / Hourly
  • <p>We are looking for a skilled Credit Analyst to join our team on a contract basis in Mississauga, Ontario. This role is ideal for someone with experience in the service industry and strong dispute resolution skills. You will be responsible for monitoring receivables, managing credit limits, and supporting timely collections while maintaining strong communication with internal and external stakeholders.</p><p> </p><p>Responsibilities:</p><ul><li>Monitor and evaluate account credit limits and receivable aging, promptly notifying relevant parties of any issues or overages.</li><li>Conduct collection efforts on overdue invoices (30+ days), managing problem accounts professionally, including high-volume, low-value accounts.</li><li>Investigate and resolve customer disputes in a timely manner, collaborating with internal teams.</li><li>Investigate and resolve customer disputes in a timely manner, collaborating with internal teams to address issues effectively.</li><li>Facilitate and support monthly meetings focused on customer account disputes to ensure resolution and alignment.</li><li>Process credit card payments accurately and efficiently.</li><li>Maintain detailed records and perform additional duties as assigned to support the credit and collections team.</li></ul><p><br></p>
  • 2025-12-18T23:24:06Z
Benefits Help Desk Representative
  • Toronto, ON
  • onsite
  • Permanent
  • 50000.00 - 58700.00 CAD / Yearly
  • <p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
  • 2025-12-05T21:08:37Z
Manager
  • Trenton, ON
  • onsite
  • Permanent
  • 90000.00 - 110000.00 CAD / Yearly
  • <p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
  • 2025-12-04T18:33:47Z
Accounts Payable Clerk
  • Oakville, ON
  • onsite
  • Permanent
  • 60000.00 - 65000.00 CAD / Yearly
  • <p>Are you detail-oriented, eager to learn, and ready to play a pivotal role in a thriving team? Our client, a leading distributor of CNC metal cutting machinery, metal fabricating equipment, metrology tools, EDM, and CAD/CAM software, is seeking an Accounts Payable (AP) Clerk with a knack for numbers and a passion for accuracy. If you value camaraderie, teamwork, and “fit” as much as skill, this could be your next career move!</p><p><br></p><p>Key Responsibilities:</p><p>·        Review, verify, and process vendor invoices with a focus on accuracy and thoroughness</p><p>·        Match invoices with purchase orders and receiving documents to ensure completeness</p><p>·        Correctly code invoices to the appropriate general ledger accounts</p><p>·        Prepare and process scheduled payment runs via cheques, EFTs, and wires</p><p>·        Reconcile vendor statements, investigate, and resolve any discrepancies quickly</p><p>·        Maintain organized and accurate AP records and files</p><p>·        Communicate with vendors regarding payment status and billing issues; provide excellent customer service</p><p>·        Liaise with the Parts Department to resolve discrepancies and keep processes running smoothly</p><p>·        Support the accounting team with month-end and year-end closing tasks</p><p>·        Perform additional year-end analysis as required</p><p>·        Process employee expense cheques</p><p>·        Remain compliant with internal policies and established accounting principles</p><p>·        Contribute to periodic organization and maintenance of the archive room</p><p>·        Perform additional duties and special projects as assigned</p>
  • 2025-12-17T20:14:09Z
Collections Specialist
  • Markham, ON
  • onsite
  • Temporary
  • 28.50 - 33.00 CAD / Hourly
  • We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
  • 2025-12-19T15:04:16Z
Administrative Assistant
  • Kitchener, ON
  • remote
  • Permanent
  • 55000.00 - 65000.00 CAD / Yearly
  • <p>Robert Half has partnered with a well-established wealth management company in Kitchener that is looking for an <strong>Administrative Assistant</strong> to join their team. This is a great opportunity for someone who enjoys organization, client service, and supporting a professional office environment.</p><p><strong>About the Role</strong></p><ul><li>Provide administrative support to advisors and the office team</li><li>Receive incoming email and telephone communications from clients</li><li>Respond to requests for information</li><li>Manage client documentation and maintain accurate records</li><li>Schedule meetings and prepare materials for client appointments</li><li>Handle incoming calls and correspondence with professionalism</li><li>Assist with compliance and regulatory requirements</li></ul>
  • 2025-12-22T18:05:05Z
Administrative Assistant
  • Toronto, ON
  • remote
  • Temporary
  • 19.00 - 22.00 CAD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join a leading hospitality company in Toronto, Ontario. This long-term contract position offers an opportunity to support the distribution division by ensuring hotel rate specials are accurately posted online and maintaining effective communication with hotel partners. The ideal candidate will be organized, proactive, and committed to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Upload hotel partner rates and promotional offers to online platforms with accuracy and efficiency.<br>• Maintain and update spreadsheets to track distribution data and ensure consistency.<br>• Provide courteous and attentive support to hotel partners, team members, and other stakeholders.<br>• Respond to inquiries through email and phone while delivering excellent customer service.<br>• Ensure compliance with established Hotel Operations System Standards and Distribution Guidelines.<br>• Handle inbound and outbound calls related to partner inquiries and operational updates.<br>• Collaborate with internal teams to address distribution challenges and implement solutions.<br>• Use Microsoft Office tools, including Excel, Word, and Outlook, to perform administrative tasks effectively.<br>• Monitor and report discrepancies or issues related to online postings and system updates.<br>• Assist in maintaining accurate records and documentation for distribution processes.
  • 2025-12-16T19:59:02Z
Legal Assistant
  • Toronto, ON
  • onsite
  • Permanent
  • 65000.00 - 72000.00 CAD / Yearly
  • We are looking for an experienced Legal Assistant to join our team in Toronto, Ontario. This role involves providing comprehensive administrative and legal support to ensure seamless operations and effective client service. The successful candidate will demonstrate exceptional organizational skills and attention to detail while working in a dynamic legal environment.<br><br>Responsibilities:<br>• Assist lawyers in coordinating hearings and trials, including tracking court dates, filing deadlines, and drafting pleadings.<br>• Prepare and review legal documents and correspondence, including materials for administrative tribunals such as the Ontario Labour Relations Board and the Human Rights Tribunal of Ontario.<br>• Manage the timely service and filing of court materials, adhering to the Rules of Civil Procedure and tribunal-specific procedural guidelines.<br>• Support daily time entry processes to ensure accuracy and compliance with firm standards for billing purposes.<br>• Proofread legal documents to ensure proper formatting, grammar, spelling, and overall clarity.<br>• Maintain calendars, schedule meetings, and manage reminder systems to ensure deadlines are met efficiently.<br>• Open, organize, and manage large and complex client files with an effective filing and retrieval system for both electronic and physical records.<br>• Coordinate client meetings, including booking rooms and arranging necessary audio-visual equipment.<br>• Close files in both electronic systems and physical storage, which may involve lifting file boxes.<br>• Perform additional administrative tasks as needed, including collaborating with other legal assistants.
  • 2025-12-18T19:50:12Z
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