We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract to permanent position, offering an excellent opportunity for growth and development while contributing to a dynamic organization in the service industry. The role requires exceptional communication skills and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments for claim-related expenses such as appraisal fees, glass invoices, and police report charges.<br>• Assist the Total Loss team by managing and dispatching Proof of Loss documents to facilitate settlements.<br>• Request official reports, including police and fire incident documents, to support claims investigations.<br>• Handle the dispatch of Property Damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to collect First Notice of Loss details for claims reported after hours or online.<br>• Respond to inbound calls and direct callers to the appropriate departments based on their needs.<br>• Provide exceptional support and assistance to ensure smooth operations within the claims process.
We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and manage data using 10-key typing techniques.<br>• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.<br>• Handle email correspondence with professionalism and attention to detail.<br>• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Perform basic calculations as needed for data accuracy and reporting.<br>• Scan, sort, and categorize documents for streamlined record-keeping.<br>• Support daily operations by typing and preparing reports or communications as required.
We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
We are looking for a detail-oriented Front Desk Coordinator to join our team in Toronto, Ontario. This long-term contract position requires someone who thrives in a customer-facing role and is dedicated to delivering exceptional administrative and customer service support. As part of the dynamic retail industry, you will be the first point of contact for visitors and employees, ensuring a welcoming and efficient environment.<br><br>Responsibilities:<br>• Serve as the primary receptionist, greeting visitors, executives, and employees with courtesy and warmth.<br>• Manage incoming inquiries and direct them to the appropriate departments or personnel.<br>• Oversee administrative tasks such as tracking data sets and preparing monthly reports, including graphing data for presentations.<br>• Ensure all visitors are signed in and provided with necessary information or assistance.<br>• Maintain a detail-oriented front desk area.<br>• Adhere to the dress code policy by dressing appropriately for daily responsibilities and interactions.<br>• Collaborate with internal teams to support operational needs and ensure smooth workflows.<br>• Monitor attendance and punctuality, ensuring timely service to the business.<br>• Provide exceptional customer service, addressing inquiries and resolving issues promptly.<br>• Assist in creating and organizing presentations for managerial review.
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
<p>We are partnering with a well-established, nationally recognized consumer services organization to identify their next Growth & Operations Leader for the Vancouver and Lower Mainland market.</p><p><br></p><p>This is a senior leadership opportunity for someone who enjoys building, scaling, and leading high-performing sales and service teams while expanding customer reach and operational excellence across a defined territory.</p><p><br></p><p><strong>The Opportunity</strong></p><p>In this role, you will lead a mature regional operation while driving growth through customer acquisition, service expansion, and geographic reach. The business has a long-standing reputation in the Lower Mainland and is known for doing the right thing for its customers and its people.</p><p><br></p><p>This position offers visibility, autonomy, and the opportunity to make a measurable impact within a growth-focused national organization.</p><p><br></p><p><br></p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
We are looking for a detail-oriented Leasing Administrator to join our team in Toronto, Ontario. In this role, you will provide essential administrative support to ensure the smooth operation of leasing activities. The ideal candidate will possess strong organizational skills and the ability to handle multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inbound calls, providing exceptional customer service and addressing inquiries efficiently.<br>• Manage outbound communications, ensuring timely follow-ups and accurate information sharing.<br>• Prepare and edit leasing documentation using Microsoft Word, ensuring accuracy and professionalism.<br>• Create presentations and reports using Microsoft PowerPoint to support leasing activities and meetings.<br>• Maintain organized records and files related to leasing transactions.<br>• Collaborate with team members to ensure seamless communication and workflow.<br>• Assist in scheduling appointments and coordinating meetings with clients and stakeholders.<br>• Provide administrative support to leasing managers and other team members as required.<br>• Monitor and update leasing systems to ensure data accuracy and compliance.
We are looking for a detail-oriented Data Entry Clerk to join our team on a contract basis in Toronto, Ontario. This role involves accurately entering, updating, and maintaining data while ensuring the highest level of precision and efficiency. The successful candidate will play a key role in supporting administrative tasks and streamlining data management processes.<br><br>Responsibilities:<br>• Accurately input and update data into relevant systems, ensuring consistency and reliability.<br>• Perform calculations and verify data accuracy to meet quality standards.<br>• Organize, manage, and maintain digital and physical files for easy access and retrieval.<br>• Handle email correspondence efficiently, responding to inquiries and updating records as required.<br>• Utilize Microsoft Excel and Word to create, edit, and manage spreadsheets and documents.<br>• Operate scanning equipment to digitize and archive important documents.<br>• Apply strong typing skills to complete data entry tasks within tight deadlines.<br>• Collaborate with team members to resolve discrepancies and ensure data integrity.<br>• Provide exceptional customer service by addressing inquiries and supporting administrative needs.<br>• Follow established protocols and procedures to ensure compliance with company standards.
<p>Robert Half has an exceptional opportunity for a permanent Accounts Payable (A/P) Analyst to join the team at a recognized company in the Healthcare, Hospitals, Social Assistance industry. The Accounts Payable Analyst is responsible for matching, batching, and coding invoices, resolving A/P issues, updating and reconciling sub-ledger to G/L, and processing checks and expense reports. Within this dynamic department, you will have the opportunity to advance and grow your career. The Accounts Payable Analyst role is a permanent position based in the Toronto, Ontario area.</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p><br></p><p>- Sort, log, scan, and file invoices, checks, and other documents</p><p><br></p><p>- Handle the customer service needs of internal business partners</p><p><br></p><p>- Manage validating, recording, and mailing checks and expedite special handling</p><p><br></p><p>- Provide support during internal and external audits</p><p><br></p><p>- Handle daily department mail by opening, sorting, and distributing it</p><p><br></p><p>- Produce full-cycle A/P</p><p><br></p><p>- Execute additional tasks as needed</p><p><br></p><p>- Assist the AP/Finance Department with administrative tasks</p>
We are looking for an organized and detail-oriented Account Coordinator to join our team in Coquitlam, British Columbia. This is a contract position where you will play a key role in managing customer accounts, ensuring smooth operations, and maintaining high standards of service within the paper and packaging industry. The role requires a proactive individual who thrives in a fast-paced environment and is committed to delivering exceptional results.<br><br>Responsibilities:<br>• Manage customer accounts by processing orders, tracking deliveries, and addressing quality concerns.<br>• Enter and maintain accurate order information within the D365 operations system.<br>• Communicate effectively with customers, responding to inquiries and providing updates on their orders.<br>• Collaborate with internal teams such as warehouse, purchasing, accounting, and logistics to ensure seamless operations.<br>• Prioritize tasks and troubleshoot issues to meet deadlines and customer expectations.<br>• Generate reports and maintain documentation related to account activities.<br>• Participate in weekly meetings with customers when required, fostering strong relationships.<br>• Ensure attention to detail in all aspects of order management, including shipping and freight tracking.<br>• Utilize technical skills to navigate new systems and adapt to evolving processes efficiently.<br>• Work in a team-oriented environment, contributing positively to a diverse and dynamic group.
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
<p>Our client is looking for an entry-level <strong>Receptionist</strong> to join their team on a contract basis in Calgary, Alberta. This role is well suited for someone looking to gain administrative experience in a relaxed office environment while supporting daily front-desk and office operations.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and direct visitors.</li><li>Receive and distribute courier packages.</li><li>Book meeting rooms using Microsoft Teams.</li><li>Operate basic office equipment (computers, lights, TVs).</li><li>Perform light housekeeping tasks (watering plants, emptying dishwasher).</li><li>Share building updates and notices with staff.</li><li>Organize and maintain files and records.</li><li>Respond to basic inquiries and forward communications as needed.</li><li>Support reception desk operations by monitoring and redirecting requests.</li></ul>
This position is eligible for the Team Member Referral Process (Maximum cash reward $250.00). If a team member has a referral they are requested to fill out the TEAM MEMBER REFERRAL FORM, attach a copy of the person’s resume to the form and submit to Human Resource no later than Friday, May 3, 2024.<br><br>All interested internal applicants should complete an internal application form and return it to Human Resource no later than Friday, May 3, 2024.<br><br>POSITION: Accounts Receivable Coordinator <br>REPORTS TO: James Chen, Controller<br>AVAILABILITY: Immediately <br><br>KEY RESPONSIBILITIES<br><br>• Process and record invoicing & AR transactions<br>• Collect and apply customer payments<br>• Identify past due accounts, contact customers for payment<br>• Maintain accurate contact logs<br>• Record and post month-end journal entries and account reconciliation<br>• Monitor and manage AR related metrics to meet budget/target<br>• Assist in annual internal and external financial audit tasks<br>• Document, analyse, re-evaluate and improve current processes/workflow<br>• Digitize paper documents and go paperless<br>• Training/backup for Accounts Payable<br>• Perform other duties as required<br><br>REQUIRED SKILLS: <br> <br>• Diploma in Accounting, Finance, Business Administration or a related discipline<br>• Proficient using Microsoft Office applications and SharePoint<br>• Ability to work under strict time demands<br>• Proficient in both written and oral communication<br>• Strong analytical and problem solving skills <br>• Superior attention to detail <br>• Quick learner<br>• Team player<br>• Continuous process improvement mindset
We are looking for a detail-oriented Data Entry Clerk to join our team in Winnipeg, Manitoba. In this Contract to permanent position, you will play a key role in maintaining accurate records, supporting administrative tasks, and ensuring the efficient operation of day-to-day processes. If you thrive in an organized and fast-paced environment, this opportunity offers a chance to grow and contribute to a dynamic team.<br><br>Responsibilities:<br>• Coordinate schedules, organize meetings, and manage calendars for team members.<br>• Perform accurate data entry, filing, photocopying, and document preparation to support administrative tasks.<br>• Handle accounts payable invoices, ensuring timely payments and resolving vendor inquiries.<br>• Oversee office supply inventory, place orders, and manage mail distribution.<br>• Safeguard confidentiality and ensure precision in all administrative and financial records.<br>• Provide assistance on special projects and collaborate with other departments when required.
<p>Are you an analytical and detail-oriented professional with a passion for credit management and financial systems? We’re seeking a Credit Specialist to join a growing Finance team. In this role, you’ll be responsible for assessing credit risk, managing credit limits, and supporting automation and reporting initiatives that strengthen financial operations across North America.</p><p><br></p><p>Our client is a long-standing leader in the logistics and trade management industry, helping businesses move goods efficiently across borders. The organization is known for its collaborative culture, commitment to innovation, and focus on delivering exceptional customer service.</p><p><br></p><p>What You’ll Do</p><ul><li>Conduct credit reviews for new and existing customers using financial analysis and risk assessment tools.</li><li>Recommend and maintain credit limits and payment terms based on customer profiles and market conditions.</li><li>Review and manage customer credit agreements to ensure compliance with company policies and regional regulations.</li><li>Maintain and update credit data within Microsoft Dynamics 365 Finance & Operations and Customer Engagement (CE/CRM) platforms.</li><li>Collaborate with IT and Finance teams to ensure seamless integration of credit workflows across ERP and CRM systems.</li><li>Support automation and reporting initiatives using Power BI and Excel-based analytics.</li><li>Partner with Sales, Operations, and Compliance to ensure smooth onboarding of new customers, including credit vetting and documentation.</li><li>Liaise with banking partners and accounts receivable insurance providers to maintain accurate credit profiles and ensure proper coverage.</li><li>Provide timely documentation and updates to support credit insurance renewals and claims.</li><li>Monitor customer payment behaviour and proactively address delinquencies or credit risks in coordination with internal teams.</li><li>Deliver regular reports to the VP of Finance on credit exposure, customer risk trends, and portfolio performance.</li><li>Use data analytics to identify opportunities for process improvement and risk mitigation.</li></ul><p><br></p><p>What You Bring</p><ul><li>Post-secondary education in Accounting, Finance, or Business Administration (CPA or credit designation an asset).</li><li>3+ years of experience in credit analysis, credit management, or accounts receivable within a corporate environment.</li><li>Proficiency in Microsoft Dynamics 365 Finance & Operations, CRM systems, and advanced Excel skills.</li><li>Experience with Power BI or other reporting tools preferred.</li><li>Strong analytical mindset and attention to detail with the ability to interpret financial data and assess risk.</li><li>Excellent communication and collaboration skills across departments and with external partners.</li></ul><p><br></p>
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
We are looking for a dedicated Account Manager to join our team in Toronto, Ontario. In this role, you will focus on providing tailored insurance and financial solutions to medical professionals, ensuring their unique needs are met. This position offers an opportunity to work in a collaborative and dynamic environment where growth and flexibility are valued.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients, addressing their needs and providing personalized insurance and financial solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and satisfaction for medical professionals.<br>• Conduct regular meetings and consultations to assess client requirements and recommend suitable products.<br>• Monitor and analyze client accounts to identify opportunities for additional services or improvements.<br>• Utilize CRM systems to track interactions and maintain accurate client records.<br>• Provide training and support to clients on available insurance and financial planning tools.<br>• Work proactively to achieve sales targets and contribute to overall company growth.<br>• Stay informed about industry trends and changes to offer relevant advice to clients.<br>• Prepare detailed reports and presentations for clients to communicate solutions effectively.<br>• Participate in team meetings and contribute ideas to enhance service offerings.
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p>Are you a highly organized professional seeking a collaborative environment where you can play a key role in supporting a high-performing sales team? Robert Half is recruiting for a Sales Coordinator to join our client’s growing business. This position is ideal for candidates who thrive on managing multiple priorities and have a passion for customer service and problem-solving.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Support the sales team by preparing sales documents, proposals, and presentations</li><li>Manage customer inquiries and maintain positive client relationships</li><li>Monitor sales pipeline and provide regular updates to management</li><li>Coordinate meetings, events, and calls for sales staff and customers</li><li>Maintain and update customer records in CRM systems</li><li>Assist with reporting and analysis of sales trends and forecasts</li><li>Collaborate across departments to ensure effective communication and operations</li><li>General office administration duties</li><li>Reception duties as required</li></ul>
<p>Our client is a well-established and growing residential real estate organization. They are seeking an experienced Property Manager to oversee a multi-provincial residential portfolio of mid-rise rental buildings. This role is responsible for operational excellence, financial performance, regulatory compliance, and leadership of on-site teams, while ensuring a high-quality resident experience.</p><p><br></p><p>This is a confidential search intended for a seasoned property management professional who thrives in a hands-on leadership role and is comfortable managing assets across multiple jurisdictions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Portfolio & Team Leadership</strong></p><ul><li>Lead, coach, and support on-site Resident Managers and building staff across multiple properties</li><li>Ensure consistent operational standards, staffing coverage, and service delivery</li><li>Oversee hiring, onboarding, performance management, and ongoing training of site teams</li><li>Conduct regular site visits and property inspections to maintain quality and compliance</li><li>Ensure adherence to company policies, health & safety requirements, and customer service standards</li></ul><p><strong>Operations & Maintenance</strong></p><ul><li>Oversee day-to-day property operations, maintenance programs, and suite turnovers</li><li>Manage suite renovations, building upgrades, and capital improvement projects</li><li>Source, coordinate, and manage third-party contractors and service providers</li><li>Review and approve invoices, service contracts, and expenses within approved budgets</li><li>Maintain strong vendor relationships to ensure quality, value, and responsiveness</li><li>Coordinate leasing activity and vacancy marketing in collaboration with internal resources</li></ul><p><strong>Financial Management</strong></p><ul><li>Prepare and manage annual operating budgets in collaboration with finance leadership</li><li>Monitor financial performance and implement corrective actions as required</li><li>Conduct rental market analysis and make data-driven pricing recommendations</li><li>Report on portfolio performance, operational risks, and capital projects</li></ul><p><strong>Resident Relations & Compliance</strong></p><ul><li>Handle escalated resident issues with professionalism, discretion, and empathy</li><li>Ensure compliance with Residential Tenancy legislation in BC, Alberta, and Ontario</li><li>Manage landlord remedies and enforcement actions in accordance with legislation</li><li>Represent ownership at Residential Tenancy hearings when required</li><li>Act as a liaison between residents, site teams, and executive leadership</li></ul><p><strong>Risk Management & External Relations</strong></p><ul><li>Ensure emergency preparedness protocols are in place and understood at each site</li><li>Represent ownership professionally with contractors, vendors, and regulatory bodies</li><li>Maintain documentation and reporting standards across the portfolio</li></ul><p><br></p><p><br></p>
We are looking for an experienced Collections Specialist to join our team in Mississauga, Ontario. In this long-term contract role, you will be responsible for managing full-cycle collections, ensuring accounts are up-to-date, and maintaining strong relationships with clients. This position offers an opportunity to utilize your expertise in accounts receivable and collections processes within the security industry.<br><br>Responsibilities:<br>• Manage full-cycle collections processes, including contacting clients and resolving payment issues.<br>• Handle accounts receivable tasks, ensuring timely payment of invoices and maintaining accurate records.<br>• Communicate with clients to address delinquent accounts and negotiate payment arrangements.<br>• Process payments efficiently and ensure proper documentation.<br>• Maintain and update account information in relevant systems.<br>• Address billing discrepancies and resolve issues to ensure client satisfaction.<br>• Conduct B2B collections to recover outstanding amounts from businesses.<br>• Monitor credit limits and payment terms to prevent overdue accounts.<br>• Provide excellent customer service while handling sensitive financial matters.<br>• Collaborate with internal teams to streamline collections processes and improve efficiency.
<p><strong>Our client is looking for an Accounts Payable professional</strong> to support the full accounts payable function with a strong focus on accuracy, efficiency, and attention to detail. This individual will be responsible for high-volume invoice processing, collaborating with cross-functional teams, and contributing to ongoing process improvements. Strong communication skills are essential, as the role interacts with both internal stakeholders and external vendors.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and process accounts payable transactions by matching invoices to purchase orders and receiving documentation, verifying pricing, quantities, and terms, and entering data into an ERP system across multiple business units</li><li>Ensure proper approvals are obtained for non-purchase-order invoices</li><li>Maintain organized accounts payable records and support annual document archiving</li><li>Assist with weekly and monthly cash flow forecasting related to vendor payments</li><li>Execute payment runs (EFT, ACH, wire, cheque), including transmitting required information to banking or treasury platforms</li><li>Partner with purchasing teams and internal stakeholders to resolve invoice discrepancies and payment issues</li><li>Reconcile and clear automated withdrawals for utilities, leases, and recurring vendors</li><li>Support expense report processing during peak periods</li><li>Perform additional duties as required</li></ul><p><strong>Qualifications and Skills</strong></p><ul><li>2–3+ years of experience in accounts payable or a similar accounting role</li><li>Experience in a manufacturing or operational environment is considered an asset</li><li>Strong customer service mindset with the ability to communicate effectively with internal and external contacts</li><li>Excellent written and verbal communication skills, with strong organizational and interpersonal abilities</li><li>Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint</li><li>Ability to work independently in a fast-paced, team-oriented environment</li></ul><p><strong>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster. This job posting is for a current vacancy with our client.</strong></p>
<p>Our client is seeking an organized and detail-oriented <strong>Administrative Assistant</strong> to join their team on a contract basis in Edmonton, Alberta. This position provides essential support to daily operations and communications, offering an opportunity to develop administrative skills.</p><p><strong>Responsibilities:</strong></p><ul><li>Managing inbound and outbound calls, emails, and follow-ups.</li><li>Performing accurate data entry and maintaining records.</li><li>Scheduling and coordinating meetings, appointments, and events.</li><li>Using Microsoft Office (Excel, Word, Outlook, PowerPoint) to prepare documents and presentations.</li><li>Providing excellent customer service to internal and external stakeholders.</li><li>Supporting daily office operations, supplies, and administrative tasks.</li><li>Assisting with reports, documentation, and team collaboration.</li></ul>
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
