We are looking for an experienced Customer Service Representative to join our team in Brampton, Ontario. This is a Contract to permanent position, offering an exciting opportunity to work with a leading label manufacturer in the beauty and healthcare industry. In this role, you will play a key part in supporting the sales team, assisting with order management, and ensuring excellent customer service.<br><br>Responsibilities:<br>• Process and manage customer orders efficiently and accurately.<br>• Collaborate closely with the purchasing department to ensure timely fulfillment of orders.<br>• Provide support to the sales team by handling administrative tasks and client inquiries.<br>• Assist the Customer Service Director and sales team in their absence to ensure smooth operations.<br>• Utilize Microsoft Excel to create and manage spreadsheets for data tracking and reporting.<br>• Respond to customer inquiries through email and phone, ensuring timely and detail-oriented communication.<br>• Schedule appointments and maintain organized records of interactions.<br>• Handle inbound and outbound calls to address customer needs and provide solutions.<br>• Perform data entry tasks with precision to maintain accurate records of transactions.
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative on a contract basis. This position is based in Burnaby, British Columbia, and will run until the end of the year. In this role, you will play a key part in delivering outstanding service and administrative support to ensure smooth interactions with clients.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and emails, addressing customer inquiries and resolving issues efficiently.<br>• Maintain accurate customer records by updating account information and processing documentation.<br>• Collaborate with team members to identify and implement solutions that enhance customer satisfaction.<br>• Schedule appointments and coordinate follow-ups to ensure a seamless customer experience.<br>• Process orders with precision and attention to detail, ensuring timely delivery.<br>• Utilize Microsoft Excel and Word to manage data entry and generate reports as needed.<br>• Handle both inbound and outbound calls with care, ensuring clear and effective communication.<br>• Support ongoing process improvements to optimize customer service operations.<br>• Provide courteous and attentive service to all clients, fostering positive relationships.<br>• Assist with administrative tasks to support the overall operations of the team.
<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
We are looking for an experienced Call Center Specialist to join our team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.<br><br>Responsibilities:<br>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.<br>• Research and locate answers to caller questions using available resources and relay accurate information.<br>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.<br>• Maintain a high level of professionalism and empathy while addressing caller concerns.<br>• Utilize customer service software and CRM tools to document interactions and track resolutions.<br>• Follow established protocols to ensure compliance with legal and organizational guidelines.<br>• Collaborate with team members to identify solutions for complex issues and improve service processes.<br>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.<br>• Contribute to the development of best practices to enhance the overall caller experience.
We are looking for an organized and proactive Administrative Assistant to join our team on a contract basis in Vancouver, British Columbia. In this role, you will provide essential support to ensure smooth daily operations, including administrative tasks and communication management. This position is ideal for someone who thrives in a dynamic environment and enjoys working both independently and collaboratively.<br><br>Responsibilities:<br>• Coordinate effectively with building operations to address and resolve onsite issues.<br>• Manage vendor relationships, including timely follow-ups to ensure service delivery.<br>• Oversee shipping and receiving activities with accuracy and efficiency.<br>• Work independently to handle reception duties, concierge services, and event-related tasks.<br>• Provide scheduling support and assist in organizing team meetings and events.<br>• Maintain accurate records and perform data entry tasks as required.<br>• Respond to inbound and outbound calls with professionalism and excellent customer service.<br>• Handle email correspondence, ensuring timely and clear communication.<br>• Use Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook, to support administrative functions.<br>• Assist customers and team members with inquiries, demonstrating strong interpersonal skills.
We are looking for a meticulous Administrative Assistant to join our team on a long-term contract basis in Vancouver, British Columbia. In this role, you will play a key part in supporting daily operations, managing vendor communications, and ensuring smooth onsite activities. If you are organized, proactive, and enjoy working both independently and collaboratively, we encourage you to apply.<br><br>Responsibilities:<br>• Coordinate and follow up with building operations to address onsite issues promptly.<br>• Manage vendor communications to ensure timely service and resolution of queries.<br>• Handle shipping and receiving tasks efficiently to support business operations.<br>• Work independently on various administrative tasks while maintaining high attention to detail.<br>• Provide reception and concierge services, ensuring a welcoming and well-maintained environment.<br>• Assist with scheduling and organizing internal and external events.<br>• Support team members with administrative needs to enhance overall productivity.<br>• Respond to inquiries and assist customers with efficiency and courtesy.<br>• Maintain accurate records and perform data entry tasks as needed.
We are looking for a dynamic Vice President of Operations and Customer Experience to join our leadership team in Richmond Hill, Ontario. This role is integral to shaping and implementing strategies that drive operational efficiency and deliver exceptional customer experiences. The successful candidate will oversee multiple departments, including claims operations, dealer support, and field services, to ensure a seamless service experience for both customers and dealer partners. With a focus on the automotive industry, this position requires a blend of strategic vision and hands-on leadership to support business growth and elevate brand loyalty.<br><br>Responsibilities:<br>• Develop and execute strategies to align customer experience and operational goals with overall business objectives.<br>• Provide leadership and guidance to teams responsible for claims operations, dealer support, and field services.<br>• Collaborate with senior leadership to identify opportunities for improving operational efficiency and customer satisfaction.<br>• Oversee claims operations to ensure compliance, streamlined processes, and a high-quality customer experience.<br>• Implement and refine operational procedures to enhance dealer and field support services.<br>• Manage departmental budgets effectively, using data insights to drive impactful decisions.<br>• Utilize customer feedback tools to gather insights and implement actionable improvements.<br>• Foster strong relationships with dealer clients and field sales teams to identify service enhancement opportunities.<br>• Promote a customer-first culture across all departments and levels of the organization.<br>• Establish and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement.
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
We are looking for a dedicated Administrative Assistant to join our team on a contract basis in Vancouver, British Columbia. In this role, you will provide essential support to our Property Management and Building Operations teams, ensuring smooth day-to-day operations. This position requires a proactive individual who excels in organization, communication, and customer service.<br><br>Responsibilities:<br>• Provide general administrative support and reception duties to the Property Management and Building Operations teams.<br>• Coordinate schedules, resource bookings, and tenant maintenance requests efficiently.<br>• Manage incoming calls, draft detailed correspondence, and handle confidential information with discretion.<br>• Process invoices accurately using Yardi Voyager and ensure proper coding.<br>• Organize and distribute mail while maintaining clean and functional office spaces.<br>• Order office supplies and oversee the organization of uniforms and supplies for the Building Operations team.<br>• Assist in setting up purchase orders and maintaining supply accounts.<br>• Step in to support other administrative staff during absences or high-demand periods.<br>• Perform clerical tasks such as typing, data entry, and document preparation.<br>• Undertake additional duties as assigned to support team operations.
<p>We are looking for a skilled Credit Analyst to join our team in Winnipeg, Manitoba, on a Contract with potential for long-term placement. In this role, you will analyze customer credit applications, manage credit limits, and ensure prompt payment follow-ups while maintaining compliance with financial standards.</p><p><br></p><p>Responsibilities:</p><p>• Assess and process customer credit applications by reviewing financial data, organizational details, and payment records using tools such as Dun & Bradstreet reports.</p><p>• Establish, approve, and monitor credit limits for assigned accounts, including conducting investigations and managing letters of credit to ensure terms align with financing agreements.</p><p>• Track customer accounts proactively to ensure timely payments and address overdue balances.</p><p>• Oversee daily cash receipts, ensuring accuracy and prompt deposits.</p><p>• Report delinquent accounts to management and provide recommendations for bad debt write-offs when necessary.</p><p>• Maintain organized and detailed credit history files for all accounts and prepare credit reports to support decision-making.</p><p>• Advise business units on financing agreements, credit terms, and contract arrangements to optimize financial operations.</p><p>• Ensure adherence to safety standards by identifying and addressing unsafe practices or conditions immediately.</p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p>In anticipation of future needs, we are currently seeking a skilled<strong> Collection Specialist</strong> to join our network for upcoming client opportunities. This role is ideal for professionals experienced in managing large account portfolios, handling high volumes of collection activity, and providing top-tier service to commercial clients.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct a high volume of outbound collection calls to commercial clients to recover outstanding balances</li><li>Investigate and resolve billing disputes and payment delays in a timely and professional manner</li><li>Manage and monitor aging receivables and proactively follow up on past due accounts</li><li>Maintain a professional and client-focused communication style, fostering positive relationships while ensuring timely collections</li><li>Review and interpret service contracts and invoicing cycles to ensure accurate billing and payment tracking</li><li>Stay organized and persistent in managing a large and diverse portfolio of accounts</li><li>Document all collection activities and update customer records accurately within internal systems</li><li>Collaborate with internal departments (e.g., sales, billing, customer service) to resolve client issues and facilitate payment</li></ul><p><br></p>
<p>Robert Half is looking for a dedicated Supply Chain Coordinator to join our team in Toronto, Ontario. In this role, you will focus on managing and expanding key product lines within the steel industry while fostering strong client relationships. You will also collaborate with offshore offices to ensure effective communication and alignment on strategic objectives. </p><p><br></p><p>Responsibilities:</p><p>• Oversee supply chain processes for steel products, ensuring efficient management and coordination with the team.</p><p>• Coordinate and monitor supply chain operations to ensure timely delivery of materials and products.</p><p>• Build and strengthen relationships with customers to drive business growth and retention.</p><p>• Identify and pursue opportunities to promote and develop new business initiatives.</p><p>• Manage inventory levels to meet production and distribution needs while minimizing costs.</p><p>• Track shipments and address any issues in transit to ensure on-time delivery.</p><p>• Maintain open communication channels with international offices and internal departments to align on strategic goals.</p><p>• Conduct research to explore new products and assess potential clients or avenues for expansion.</p><p>• Organize and participate in regular business meetings with customers to discuss opportunities and market trends.</p><p>• Visit clients to strengthen relationships and analyze emerging market demands.</p><p>• Support management by preparing data reports, presentation materials, and executing tasks related to new projects.</p><p>• Ensure compliance with company policies, regulations, and industry standards.</p><p>• Collaborate with internal teams (logistics, production, customer service) to align supply chain activities with business objectives.</p><p>• Proactively identify potential supply chain risks and work to mitigate them.</p><p>• Assist in contract negotiations with suppliers to secure favorable terms and pricing.</p>
The Business Assistant reports directly to VP of Personal Insurance Pricing and is responsible for supporting the day-to-day administration requirements of the senior Personal Insurance Pricing leadership team and the support of requests for the Head Office Personal Insurance team’s shared services administration team. The successful candidate will be responsible for the provision of administrative support including calendar and inbox management, expense report management, travel booking, system access requests, onboarding/offboarding of new hires, event planning/onsite coordination and other associated duties. <br> Description for Internal Candidates What can you expect in this role? The Business Assistant reports directly to VP of Personal Insurance Pricing and is responsible for supporting the day-to-day administration requirements of the senior Personal Insurance Pricing leadership team and the support of requests for the Head Office Personal Insurance team’s shared services administration team. The successful candidate will be responsible for the provision of administrative support including calendar and inbox management, expense report management, travel booking, system access requests, onboarding/offboarding, event planning/onsite coordination and other associated duties. • Manages the VP, Personal Insurance Pricing’s calendar and inbox in all coordination of meetings, managing multiple conflicting meetings and necessary resources, booking and scheduling meetings with internal and external clients, expense report management, deadlines and approvals. Coordinates and books for VP, Personal Insurance Pricing's local and international travel • Assists the senior Personal Insurance Pricing leadership team with administrative functions • Supports system access, onboarding/offboarding and other administrative requests for the Head Office Personal Insurance team’s shared services administration team. • Event planning /onsite coordination for the Personal Insurance & Sonnet teams in the Montreal Office and other associated duties as a member of the Personal Insurance Employee Experience Committee. • Provides coding of invoices and forwards onto appropriate approval authority • Other duties as assigned, including supporting other Personal Insurance functions in the Montreal office
We are looking for an experienced Scheduling Manager to oversee the coordination and dispatch of technicians in a dynamic and fast-paced environment. This role involves leading a small team while ensuring operational efficiency and exceptional service delivery. If you thrive in an entrepreneurial setting and have a passion for optimizing processes, this position offers the opportunity to make a significant impact.<br><br>Responsibilities:<br>• Coordinate and manage the scheduling and dispatch of technicians to ensure timely and efficient service delivery.<br>• Supervise daily operations, including workflow optimization, resource allocation, and overall operational efficiency.<br>• Lead, mentor, and support a team of two direct reports while fostering a positive and productive work environment.<br>• Monitor and analyze key performance indicators (KPIs) to ensure service quality and client satisfaction.<br>• Implement process improvements to enhance reliability and streamline operational procedures.<br>• Collaborate with senior leadership on strategic planning, resource management, and budgetary decisions.<br>• Ensure compliance with company policies, safety standards, and service protocols.<br>• Develop and maintain relationships with clients to uphold high service standards and address any concerns.<br>• Provide training and support to staff on operational processes and tools.<br>• Contribute to the overall growth and success of the organization by driving operational excellence.
<p>Our client in <strong>Calgary</strong> is seeking a <strong>Travel & Meeting Services Administrator</strong> (Contract).<strong> </strong>This long-term contract role provides essential support for corporate travel and meeting operations, ensuring smooth processes, clear communication, and service excellence. As part of a growing department, you will help manage administrative tasks, coordinate travel and event logistics, and support both everyday operations and larger-scale corporate programs.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage administrative tasks and oversee the shared travel inbox, responding promptly to inquiries.</li><li>Maintain and update travel-related content on internal platforms.</li><li>Reconcile monthly travel card transactions in line with company policies.</li><li>Coordinate travel arrangements for events, including flights, hotels, and car rentals.</li><li>Plan and support meetings and events, including venue research, participant registration, vendor coordination, and on-site logistics.</li><li>Maintain records such as budgets, rooming lists, and deposit schedules.</li><li>Support large-scale events and corporate programs with logistics and administrative tasks.</li></ul><p><br></p>
<p>Our extremely reputable and well-respected client is looking for a fluently <strong>Bilingual Administrative Assistant</strong> to join their team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide essential administrative support in a unionized environment, ensuring seamless operations and effective communication.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide administrative support by managing schedules, organizing meetings, and arranging travel plans.</p><p>• Handle data entry tasks with accuracy, ensuring all information is properly maintained and updated.</p><p>• Coordinate and schedule conferences, meetings, and appointments to meet organizational needs.</p><p>• Respond to inbound inquiries via phone and email, delivering exceptional customer service.</p><p>• Assist with the preparation of documents using Microsoft Word, Excel, PowerPoint, and Outlook.</p><p>• Manage and track grievances within the unionized environment, maintaining confidentiality and professionalism.</p><p>• Facilitate communication between departments and external stakeholders as required.</p><p>• Ensure all records and files are organized and accessible when needed.</p><p>• Support the planning and execution of various administrative projects and initiatives.</p>
We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
<p>Our client is looking for a skilled Accounts Receivable Specialist to join their team on a contract basis in Kanata, Ontario. This role is ideal for an individual with a strong background in accounts receivable and excellent communication skills. You will play a key role in managing invoicing, collections, and payment processing for a global company.</p><p><br></p><p>Responsibilities:</p><p>• Handle business-to-business collections to ensure timely payment and resolution of outstanding balances.</p><p>• Prepare and send invoices accurately while maintaining thorough documentation.</p><p>• Manage cash collections and monitor incoming payments to ensure proper allocation.</p><p>• Utilize accounting software systems and tools to track and manage accounts receivable processes.</p><p>• Collaborate with internal teams to address discrepancies and provide clear communication to clients.</p><p>• Process payments efficiently, ensuring compliance with company policies and procedures.</p><p>• Maintain detailed records of transactions and collections for reporting purposes.</p><p>• Provide exceptional customer service to resolve client inquiries related to billing and collections.</p><p>• Apply critical thinking to identify and resolve challenges in accounts receivable processes.</p><p>• Work within a proprietary system to ensure seamless operations and accurate data management.</p>
<p>Our client in Mississauga is seeking a highly organized and detail-oriented <strong>Accounts Receivable Clerk</strong> to join their team. In this role, you’ll be responsible for managing collections, reconciling customer accounts, and addressing billing discrepancies, with a primary focus on large chain accounts. This position is perfect for a professional with strong organizational skills, problem-solving abilities, and a commitment to delivering exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Payment Processing & Collections:</strong></p><ul><li>Accurately process and apply customer payments in the system.</li><li>Manage collections and follow up on outstanding balances with large chain accounts, ensuring timely resolution.</li></ul><p><strong>Invoicing & Dispute Resolution:</strong></p><ul><li>Handle invoicing and customer communication through online portals, ensuring professional and effective interactions.</li><li>Investigate and resolve billing discrepancies efficiently to maintain customer satisfaction.</li></ul><p><strong>Account Reconciliation:</strong></p><ul><li>Reconcile and clear deductions from customer accounts, ensuring accurate financial records.</li><li>Perform detailed account reconciliations to identify and resolve inconsistencies.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Serve as the point of contact for customers to address payment-related concerns and inquiries.</li><li>Build and maintain strong customer relationships through professional, clear, and effective communication.</li></ul><p><strong>Record-Keeping & Accuracy:</strong></p><ul><li>Maintain accurate records of all transactions, reconciliations, and account activities.</li><li>Ensure adherence to company policies and procedures in all accounts receivable functions.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>Our client is seeking a Systems Administrator to join their team on a 3-month contract-to-hire basis. This is a fully onsite role based in Prince George, BC, with regular travel to production plants across British Columbia and Alberta. The successful candidate will be responsible for supporting and optimizing a diverse IT environment, ensuring system reliability, security, and performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide hands-on support for IT systems including servers, networks, virtualization, firewalls, and enterprise applications.</li><li>Administer and maintain Windows Server, Microsoft Azure, Active Directory, Office 365, Exchange, SQL Server, SharePoint, and related technologies.</li><li>Configure and troubleshoot Cisco networking equipment (switches, routers, Call Managers) and Checkpoint firewalls.</li><li>Support business continuity and disaster recovery processes, adhering to IT best practices and change control policies.</li><li>Collaborate with 3rd party vendors and support partners to resolve issues.</li><li>Create and maintain documentation, procedures, and training materials for users.</li><li>Communicate effectively with technical and non-technical stakeholders, providing clear updates and recommendations.</li><li>Provide leadership when required, supporting team members and ensuring projects stay on track.</li><li>Stay informed on emerging technologies and identify opportunities to improve IT operations.</li></ul>
<p>We are looking for a dedicated Mailroom Assistant to join a team in Etobicoke, Ontario on a contract basis. In this role, you will play an essential part in ensuring the smooth operation of mailroom processes and supporting our financial services organization. The ideal candidate will have strong organizational skills, attention to detail, and the ability to collaborate effectively with team members and external partners.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing mail, ensuring timely and accurate distribution within the organization.</p><p>• Prepare packages for shipping by verifying contents, labeling, and coordinating with courier services.</p><p>• Maintain and organize mailroom supplies and equipment to ensure operational efficiency.</p><p>• Collaborate with internal departments to manage mail-related inquiries and resolve any issues.</p><p>• Sort and distribute mail to designated departments or individuals in accordance with established procedures.</p><p>• Monitor mailroom processes and suggest improvements for better efficiency.</p><p>• Assist with general office tasks, such as filing, document scanning, and data entry.</p><p>• Ensure compliance with company policies and procedures related to mail handling and security.</p><p>• Provide excellent customer service to both internal and external stakeholders.</p><p>• Support the team with additional administrative tasks as needed.</p>
We are looking for a dedicated Collections Specialist to join our team in Etobicoke, Ontario. In this long-term contract position, you will play a pivotal role in managing outstanding accounts and ensuring timely payments from clients across a global customer base. If you thrive in a fast-paced environment and excel in resolving payment issues, this role offers an excellent opportunity to showcase your expertise.<br><br>Responsibilities:<br>• Manage accounts with overdue balances, ranging from 30 to 365 days past due, ensuring timely follow-up and resolution.<br>• Conduct manual outbound calls to clients to discuss payment arrangements and address outstanding invoices.<br>• Collaborate with global customers, primarily focusing on accounts in specific regions, to recover outstanding payments.<br>• Analyze customer accounts and payment histories to determine effective collection strategies.<br>• Utilize JD Edwards EnterpriseOne to track, update, and maintain accurate records of collections activities.<br>• Provide training and guidance to team members on collection processes and system usage as needed.<br>• Address customer inquiries and disputes regarding payments, delivering exceptional customer service.<br>• Ensure compliance with company policies and legal regulations throughout the collections process.<br>• Prepare regular reports on collection activities, progress, and challenges for management review.<br>• Work closely with internal teams to resolve discrepancies and improve collection operations.
<p>Our downtown Vancouver client with a growing global foot print in technology is looking to hire a Payroll Specialist for their organization. Reporting to the Payroll Manager, the Payroll Specialist will process a payroll for 200+ employees across Canada (2 provinces) and the US (4-5 states) using ADP and taking care of all payroll accounting processes, including journal entries and payroll reconciliations, RRSP administration and handle benefits administration.</p><p><br></p><p><br></p>
