5 results for Creative Services Manager jobs

Customer Experience Manager

Edmonton, AB
onsite
Contract / Temporary
0 - 0 CAD / Yearly
Our client is seeking an experienced Customer Experience Manager to join their team in Edmonton, Alberta. This role supports the day-to-day leadership and improvement of customer service operations during a period of organizational change. The ideal candidate is a hands-on contact centre leader with strong customer resolution, coaching, reporting, and process improvement experience, combined with a collaborative and service-focused approach.Responsibilities:<ul><li>Lead daily customer service operations and ensure high-quality support.</li><li>Monitor service levels, call activity, and reporting to improve performance.</li><li>Partner with leadership to support operational goals and service improvements.</li><li>Support workforce transitions, onboarding, and team realignment activities.</li><li>Coach staff on customer service, communication, and complaint resolution.</li><li>Use CRM systems and Avaya CMS reporting to track trends and recommend process improvements.</li><li>Support training initiatives to strengthen service consistency and accountability.</li><li>Promote collaboration and a customer-focused team culture.</li></ul>
2026-06-11T00:00:00Z

Business Development Manager

Langley, BC
onsite
Permanent
80000 - 120000 CAD / Yearly
We are partnering with a well-established and growing private lending organization to identify a Business Development Manager to support and expand their mortgage broker network. This is a confidential search for a relationship-driven professional who brings both strong industry expertise and a modern, brand-forward approach to business development. This role is ideal for a licensed mortgage professional who thrives in a client-facing environment and is comfortable representing a brand both in-person and online. Key Responsibilities:<ul><li>Build, manage, and grow relationships within an established network of mortgage brokers</li><li>Act as the primary point of contact for broker partners, ensuring a high level of service and engagement</li><li>Proactively generate new business opportunities through outreach, networking, and industry engagement</li><li>Represent the organization at industry events, trade shows, and client meetings</li><li>Coordinate and attend in-person meetings, including lunches and networking events with brokers</li><li>Promote lending solutions and educate partners on products, positioning, and value proposition</li><li>Collaborate internally with underwriting and operations teams to ensure seamless deal flow</li></ul> Brand & Social Media Presence: <ul><li>Act as a visible brand ambassador across digital platforms</li><li>Create and contribute to regular social media content, including market updates, product highlights, and broker engagement posts</li><li>Support the development of a strong online presence aligned with the organization’s brand</li></ul>
2026-06-01T00:00:00Z

Marketing Strategist - Legal Services

Vancouver, BC
remote
Permanent
100000 - 120000 CAD / Yearly
This is a chance to join a Vancouver-based marketing agency in the role of Marketing Strategist, focused on the digital marketing of Legal Services and Home Services. You’ll be working with various legal and home services clients across Canada and the US, on their digital paid ad campaigns and overall digital presence. So if you are an experienced digital marketing professional with a focus on Legal and Home services, then please get in contact to discuss this role in more detail. In this position, you’ll be working with an experienced and tenured team of digital marketers. You will have a clear focus on paid ad campaigns, with a focus on Google and Meta platforms. You will also have the opportunity to share your knowledge and experience with other members of the team, and help them grow in their own careers. Part of this position will involve coaching and mentoring other members of the team. This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. In this role, you will work primarily from your home office, with occasional get-togethers with your teammates in Vancouver. This role is open to individuals who are already living in the Vancouver lower mainland. How to Apply A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching marketing professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-05-15T00:00:00Z

Marketing Specialist

Calgary, AB
onsite
Contract / Temporary
26 - 38 CAD / Hourly
On behalf of our client, we are seeking a Brand Marketing Specialist to join a leading retail organization on a 12-month contract. This contractor will work hybrid on-site 3-days per week, and this role offers the opportunity to work closely with marketing, merchandising, digital, loyalty, operations, and agency partners to deliver impactful, customer-focused marketing campaigns. The successful candidate will play a key role in bringing brand strategies to life through the planning, coordination, and execution of integrated marketing initiatives that support business growth and customer engagement. Key Responsibilities<ul><li>Support the development and execution of integrated marketing campaigns aligned with brand and business objectives.</li><li>Collaborate with marketing leadership on campaign planning, brief development, creative reviews, and execution.</li><li>Manage campaign timelines, project trackers, marketing calendars, and key deliverables.</li><li>Coordinate with cross-functional teams including merchandising, operations, digital marketing, loyalty, creative services, analytics, and external agencies.</li><li>Support paid media activations and ensure marketing assets are delivered on schedule.</li><li>Assist with vendor-funded marketing programs, partnerships, and sponsorship initiatives.</li><li>Track project budgets, approvals, creative proofs, and campaign milestones.</li><li>Work with analytics and customer insights teams to measure campaign effectiveness and identify optimization opportunities.</li><li>Maintain brand standards and ensure consistency across marketing materials and activations.</li><li>Prepare updates and reports for internal stakeholders and leadership teams.</li><li>Identify opportunities to improve processes and leverage best practices across marketing initiatives.</li></ul>
2026-06-09T00:00:00Z

Content Creator

Toronto, ON
onsite
Contract / Temporary
35 - 50 CAD / Hourly
We are looking for a Content Creator to produce compelling visual and digital content for a retail brand in Toronto, Ontario. This Long-term Contract opportunity is ideal for someone who can shape ideas into high-quality photo, video, and social assets that reflect brand goals and connect with target audiences. The successful candidate will bring strong creative judgement, hands-on production expertise, and the ability to manage multiple projects from planning through final delivery. Responsibilities: • Develop original concepts for campaigns and always-on content by turning briefs into engaging stories for photo, video, web, and social channels. • Prepare production materials such as mood boards, presentation decks, story outlines, shot plans, and schedules to support efficient execution. • Present creative recommendations to stakeholders and refine approaches based on feedback while preserving quality and brand consistency. • Lead or support shoot coordination, including scouting locations, arranging props or talent, and organizing timelines for smooth production days. • Capture photo and video content using strong technical control over camera setup, lighting, framing, and audio requirements. • Edit footage into finished assets with effective pacing, clear storytelling, colour refinement, and light retouching where needed. • Create motion-based visual elements such as titles, overlays, and transitions to enhance digital content across platforms. • Reformat and optimize content for different uses, including websites, social media, paid campaigns, and internal communications, while meeting platform specifications. • Maintain organized file management practices from raw assets to final exports to ensure content can be retrieved, archived, and delivered on schedule. • Collaborate closely with designers, marketers, producers, and other partners to fulfill content needs, communicate timelines clearly, and support shared creative outcomes.
2026-06-10T00:00:00Z