Contracts Specialist Jobs

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Collections Specialist

Mississauga, ON
onsite
Permanent
50000 - 60000 CAD / Yearly
Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of B2B accounts, ensuring timely collection of outstanding receivables while maintaining positive customer relationships. The successful candidate will work closely with customers to resolve payment issues, investigate disputes, reconcile accounts, and navigate customer payment portals.Key Responsibilities<ul><li>Manage an assigned portfolio of B2B customer accounts and proactively follow up on outstanding invoices.</li><li>Contact customers by phone and email to secure payment commitments and resolve delinquent balances.</li><li>Investigate and resolve billing discrepancies, deductions, short payments, and account disputes.</li><li>Reconcile customer accounts and ensure account balances are accurate and up to date.</li><li>Maintain and update customer records, collection notes, and payment commitments.</li><li>Work with internal departments, including Sales, Customer Service, and Accounting, to resolve customer concerns and facilitate payment.</li><li>Utilize customer portals to submit invoices, review payment status, and resolve issues impacting collections.</li><li>Monitor aging reports and prioritize collection efforts accordingly.</li><li>Build strong relationships with customers while maintaining a professional and service-oriented approach.</li><li>Escalate high-risk accounts where appropriate and provide recommendations for next steps.</li></ul>
2026-11-02T00:00:00Z

Collections Specialist

Burnaby, BC
onsite
Temporary
22 - 25 CAD / Hourly
We are looking for a Collections Specialist to join our clients logistics organization in Burnaby, British Columbia on a Contract basis. This position focuses on business-to-business collections, helping maintain healthy accounts receivable by following up on outstanding invoices and keeping internal teams informed of account activity. The successful candidate will bring strong judgement, professionalism, and a proactive approach to managing customer payment conversations in a fast-paced environment. Responsibilities:• Manage collections activities for a portfolio of freight forwarding accounts, with a focus on recovering outstanding balances within agreed payment terms.• Review accounts receivable ageing reports to identify overdue items, prioritize follow-up efforts, and support timely cash collection.• Contact customers by phone and email to secure payment commitments, clarify outstanding balances, and document collection progress.• Work closely with commercial sales and operations teams to gather account updates and align on customer status and next steps.• Investigate and help resolve billing-related concerns that may delay payment, coordinating with the appropriate internal stakeholders as needed.• Provide regular status updates on delinquent accounts, payment trends, and collection activity to supervisors and cross-functional teams.• Use Oracle and Excel tools, including lookup functions and pivot tables, to track account performance and maintain accurate reporting.• Monitor customer behaviour and payment patterns to support effective collection strategies and escalation decisions.
2026-11-02T00:00:00Z

Collections Specialist

Scarborough, ON
onsite
Permanent
60000 - 73000 CAD / Yearly
Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
2026-10-07T00:00:00Z

Collections Specialist

Toronto, ON
onsite
Temporary
28 - 30 CAD / Hourly
We are looking for a Collections Specialist to join a medical device distribution organization in Toronto, Ontario on a Long-term Contract basis. This position will focus on improving aged accounts receivable, applying cash accurately, and supporting day-to-day collections activities across a portfolio of clinic, hospital, and commercial accounts. The successful candidate will work closely with internal stakeholders to resolve outstanding balances, investigate payment discrepancies, and strengthen the accuracy of receivables reporting. This role begins in-office for training and system onboarding, with the opportunity to move to a hybrid schedule once fully established in the position. Responsibilities: • Review overdue customer balances, prioritize collection efforts, and follow up with clients to secure payment on outstanding invoices. • Apply incoming payments, investigate unapplied cash, and reconcile account activity to ensure records are current and accurate. • Use Sage 300 to examine invoice history, confirm payment status, and identify items that require correction or escalation. • Work with internal team members to resolve billing issues, purchase order discrepancies, credits, returns, and other account-related exceptions. • Maintain accurate aging information by addressing legacy receivable items and clearing long-outstanding balances where appropriate. • Communicate with clinics, hospitals, and other customers in a clear and attentive manner to support timely payment and preserve strong business relationships. • Assist with documentation and tracking for consignment or usage-based invoicing where billing details, returns, or serial-tracked items affect collections. • Support the preparation of reliable accounts receivable information that contributes to accurate financial reporting and ongoing business operations.
2026-10-29T00:00:00Z

Legal Contracts Specialist

Calgary, AB
onsite
Temporary
0 - 0 CAD / Yearly
Our client is seeking a Legal Contracts Specialist for a three-month contract in Calgary. This role will support the legal team across commercial contracts, compliance, corporate documentation, and insurance-related activities. Responsibilities<ul><li>Review, draft, and negotiate a variety of commercial agreements, including NDAs, leasing agreements, sales contracts, service agreements, and amendments.</li><li>Coordinate contract approvals and execution in accordance with established approval processes.</li><li>Perform compliance screening and prepare relevant commercial documentation.</li><li>Maintain legal records and documentation, ensuring files are accurate, complete, and up to date.</li><li>Assist with corporate documentation and support ongoing legal and administrative projects.</li><li>Support insurance administration by maintaining coverage summaries and reviewing contractual insurance requirements in collaboration with internal stakeholders.</li></ul>
2026-10-16T00:00:00Z

Operations Specialist

Woodbridge, ON
onsite
Permanent
80000 - 120000 CAD / Yearly
We are looking for an Operations Specialist to support the day-to-day flow of inventory, purchasing, logistics, and order execution for a growing product-based business in Woodbridge, Ontario. This position plays a key role in keeping stock levels aligned with demand, coordinating inbound shipments, and ensuring orders are fulfilled accurately across multiple warehouse locations. The successful candidate will also help strengthen operational processes, improve service outcomes, and provide leadership to a team focused on efficient, customer-centred execution. Responsibilities: • Direct inventory planning and replenishment activities across several warehouse sites to maintain product availability and balanced stock levels. • Generate and manage purchase orders using demand patterns, forecasts, and replenishment needs while following up on open orders and incoming shipments. • Coordinate international and domestic freight activity by working with suppliers, forwarders, customs partners, and warehouses to keep goods moving on schedule. • Monitor inbound deliveries and resolve issues involving delays, shortages, damaged freight, or order discrepancies before they affect operations. • Oversee order processing from initial receipt through final delivery, ensuring dealer and customer shipments are completed accurately and on time. • Manage operational support related to returns, warranty matters, product replacements, credits, and complex service escalations. • Review inventory performance to identify surplus, slow-moving stock, and opportunities to improve warehouse flow, freight spending, and fulfilment efficiency. • Strengthen workflows, documentation, and reporting across purchasing, inventory control, logistics, and customer service to reduce manual effort and improve consistency. • Establish and track operational performance measures tied to stock accuracy, shipping performance, freight activity, returns, and service quality. • Lead, coach, and develop an operations and customer service team by setting clear expectations, building accountability, and promoting cross-training.
2026-10-07T00:00:00Z

Implementation Specialist

North Vancouver, BC
remote
Permanent
75000 - 95000 CAD / Yearly
Our client, A leading provider of enterprise software solutions for the construction industry is seeking an Implementation/Onboarding Specialist to help customers successfully implement, learn, and optimize their use of ERP system. This role serves as a trusted partner throughout the full customer journey, including implementation, configuration, training, data conversion, testing, go-live, and post-implementation support. The specialist will develop deep product expertise, provide best-practice guidance, troubleshoot issues, assess customer readiness, and deliver training to a variety of stakeholders including accounting, payroll, operations, and leadership teams. This is a remote role with travel throughout the United States and Canada, including customer site visits, internal meetings, and the annual user conference.
2026-10-27T00:00:00Z

Contract Administrator (Loans)

Markham, ON
onsite
Temporary
19 - 20 CAD / Hourly
We are looking for a detail-oriented Contract Administrator (Loans) to join an automotive financial services team in Markham, Ontario on a Contract basis. In this role, you will support the accurate handling of loan and lease documentation while helping maintain a high standard of service for dealership partners and customers. This opportunity is well suited to someone who enjoys working with documentation, validating financial information, and resolving discrepancies in a fast-paced environment. Responsibilities: • Review incoming loan and lease agreements to confirm completeness, accuracy, and compliance with established requirements. • Enter contract information into internal systems with a high degree of precision and attention to detail. • Compare rates, terms, figures, and supporting documents to ensure all contract details align correctly. • Investigate discrepancies in submitted files and work directly with dealerships through written and verbal communication to obtain corrections or missing information. • Maintain organized contract records and supporting documentation to support efficient retrieval and audit readiness. • Apply document control practices to manage financial files in accordance with company standards and timelines. • Assist with additional administrative or contract-related tasks as assigned to support daily operations.
2026-10-27T00:00:00Z

8 results for Contracts Specialist jobs