<p><strong>The Role</strong></p><p>We are seeking a <strong>Client Services IT Technician</strong> to join our Edmonton-based team. In this hands-on, client-facing role, you will provide technical support across computer systems, hardware, software, and basic networking. You will serve as the first point of contact for client IT issues, delivering prompt, professional, and high-quality support while ensuring systems operate efficiently and effectively.</p><p><em>Key responsibilities include:</em></p><ul><li>Respond to client IT requests and troubleshoot desktop, laptop, and peripheral issues.</li><li>Install, configure, and maintain operating systems and software.</li><li>Perform basic network troubleshooting for LAN/WAN connectivity.</li><li>Provide guidance on IT solutions and best practices to clients.</li><li>Collaborate with team members to deliver tailored technical support.</li><li>Document solutions and maintain accurate records for reference.</li><li>Escalate complex issues to Tier 2 or senior support when necessary.</li><li>Ensure timely updates and maintenance to minimize client downtime.</li><li>Track billable time accurately for invoicing purposes.</li></ul><p><strong>Why This Role?</strong></p><p>This position offers the chance to join a dynamic IT team delivering white-glove service to clients. You will gain exposure to a variety of systems and technologies, including Dell and Linux platforms, while building strong client relationships and honing your problem-solving expertise. The role provides competitive compensation, mileage, and benefits, along with the opportunity to make a meaningful impact in a client-facing technology environment.</p>
<p>This is a steady, long-term position as a Systems Administration with a public-sector organization. In this role, you’ll be working across a wide-range of technologies, related to Windows, M365, networking, security and server administration. </p><p>In this position, you’ll be responsible for day-to-day operations of a wide range of systems. You’ll also be working on several projects related to systems upgrades and migrations. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, government pension, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
We are looking for a skilled Technical Support Analyst to join our team in Toronto, Ontario. In this role, you will provide comprehensive technical assistance to ensure seamless operation of IT systems and applications. This position offers an opportunity to work with cutting-edge technologies and collaborate with a dynamic team to deliver exceptional support services.<br><br>Responsibilities:<br>• Provide technical support for Microsoft Server environments, including Server 2008/2012, Exchange 2010, and SQL Server.<br>• Manage and maintain cloud technologies such as Microsoft Azure, cloud-based storage solutions, virtual machines, and identity/access management tools.<br>• Assist in the migration, administration, and ongoing support of Microsoft 365 services, including Exchange Online, OneDrive, and other cloud platform tools.<br>• Perform patch management and ensure proper updates to systems using relevant software.<br>• Troubleshoot network-related issues, including VPN configuration, switches, routers, and firewalls.<br>• Monitor IT systems to identify potential issues and implement proactive solutions using network monitoring and alerting tools.<br>• Provide support for Active Directory and Exchange, ensuring optimal functionality and user access.<br>• Collaborate with team members to develop and implement effective IT solutions and strategies.<br>• Deliver deskside and remote technical support for hardware, software, and desktop applications.<br>• Document technical incidents and resolutions using ticketing systems to ensure effective tracking and follow-up.
<p>Our client is seeking a <strong>Software & Data Developer</strong> to help design, build, and maintain applications and data solutions that support business operations and reporting. This role blends <strong>software development and data engineering</strong>, working across systems and data platforms to enable reliable insights and scalable technology solutions.</p><p><br></p><p>This position will collaborate closely with internal IT teams and business stakeholders to develop applications, manage integrations, and ensure data is accessible, accurate, and usable across the organization.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and maintain internal applications and system integrations</li><li>Build and manage <strong>data pipelines and ETL processes</strong> across multiple data sources</li><li>Write and optimize <strong>SQL queries</strong> to support data analysis and reporting</li><li>Troubleshoot application and data issues to maintain system reliability and performance</li><li>Work with stakeholders to translate business requirements into technical solutions</li><li>Develop documentation including system diagrams, technical specifications, and test plans</li><li>Support integrations with enterprise platforms such as <strong>ERP and CRM systems</strong></li></ul><p><br></p><p><br></p>
<p><strong>The Role</strong></p><p>We are seeking a <strong>Senior Software Developer</strong> to join a collaborative team in Edmonton, Alberta supporting the development of a modern SaaS platform. In this role, you will help design and build scalable solutions while working closely with product and engineering teams to deliver reliable, high-quality software.</p><p><em>Key responsibilities include:</em></p><ul><li>Design and develop scalable components for a SaaS platform.</li><li>Collaborate with product teams to support technical roadmaps.</li><li>Write clean, maintainable, and high-quality code.</li><li>Contribute to system architecture and technical design decisions.</li><li>Mentor junior and intermediate developers through code reviews and best practices.</li><li>Troubleshoot and resolve complex technical issues.</li><li>Participate in Agile ceremonies and process improvements.</li><li>Support QA initiatives and occasional after-hours maintenance if required.</li></ul><p><strong>Why This Role?</strong></p><p>This is an opportunity to work on a modern cloud-based platform within a collaborative development environment. You will have the chance to influence technical direction, mentor developers, and contribute to meaningful product development. The role offers competitive compensation, strong benefits, paid time off, retirement savings matching, and wellness initiatives, along with opportunities for professional growth.</p>
