<p>Join an organization where your talents as an Executive Assistant will directly support meaningful work and create a positive impact in the community. Here, you’ll be part of a team that is passionate about making a real difference—our work uplifts individuals and drives change for the greater good. We foster a collaborative, inclusive culture rooted in excellence, respect, and altruism, where every team member is valued for their unique contributions. If you’re looking for a workplace that prioritizes doing great work while supporting the community and cultivating a supportive environment, we invite you to bring your skills to our mission-driven organization. This position is located in Burlington, Ontario and is an in office position.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Full ownership and management of the executive’s inbox — prioritize, respond, and flag critical items.</li><li>Draft, relay, and manage updates, communications, and follow-ups as the primary point of contact.</li><li>Manage travel arrangements, planning according to preferences</li><li>Handle all expenses and reporting tasks.</li><li>Calendar management across two companies, including clinics, meetings, travel, speaking engagements, etc</li><li>Track project timelines and deliverables; guide and advise as needed</li><li>Support conference registration and logistics.</li><li>Safeguard confidential documents, contracts, and agreements.</li><li>Maintain the highest professionalism and discretion with sensitive information.</li><li>Conduct research on diverse subject areas</li><li>Support organization-wide research, data analysis, and strategic recommendations.</li><li>Provide ongoing support for professional planning</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Proven experience as an Executive or Senior Assistant with significant inbox/calendar/project management.</li><li>Strong written and verbal communication skills.</li><li>Strong computer skills and tech savvy</li><li>Exceptional organization, confidentiality, and multi-tasking ability.</li><li>Proactive problem-solver, decision maker, ability to advise on timelines and strategy.</li><li>Comfort with research, analytics, and basic contract/invoice management.</li></ul><p><br></p><p><br></p>
<p>We are recruiting for a Desktop Support Technician for an Edmonton-based client. This is a 5-month contract that requires a valid driver’s license and access to a vehicle. The Desktop Support Technician provides Tier 1 and Tier 2 technical assistance to staff across Edmonton and Northern region locations. Reporting to the Director of Finance, IT and Infrastructure, this role supports day-to-day IT operations including troubleshooting, user setup, device maintenance, and ensuring a secure and efficient technology environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, printers, mobile devices, and network connectivity</li><li>Resolve help desk tickets via phone, email, and in-person support</li><li>Troubleshoot Microsoft 365 tools including Outlook, Teams, SharePoint and OneDrive</li><li>Support Windows 10 and 11, password resets, MFA setup, and account access through Entra ID and Active Directory</li><li>Configure and maintain user devices, install standard software, and coordinate escalations with internal teams or vendors</li><li>Support onboarding and offboarding including account setup and device preparation</li><li>Maintain asset inventories, equipment logs, and ensure security and patching standards</li><li>Provide user training and clear technical communication to non-technical staff</li><li>Contribute to documentation, user guides, and continuous improvement initiatives</li><li>Assist with IT projects such as software upgrades, device rollouts, and data transitions</li><li>Travel to multiple Edmonton and Northern region sites to provide onsite support</li></ul>
<p><strong>THE ROLE: </strong></p><p>Robert Half is currently recruiting for an Enterprise Support Analyst for our Edmonton Client. As the successful candidate you’ll play a key role in managing and optimizing the organization’s application ecosystem. Your focus will be on ensuring seamless integration of applications and data, driving automation, and supporting enterprise systems. </p><p><em>Responsibilities include:</em></p><ul><li>Designing and implementing small-scale applications, integrations, and automated workflows</li><li>Connecting enterprise platforms (ERP, CRM, HCM) with other systems using APIs, SDKs, and webhooks</li><li>Leading technical reviews to maintain scalability and performance</li><li>Driving AI and automation initiatives to enhance efficiency</li><li>Managing databases and data integration solutions (SQL Server, Azure SQL, Azure Storage)</li><li>Maintaining websites and related infrastructure (DNS, SSL, domain registrations)</li><li>Developing scripts for data automation and synchronization (PowerShell, Python, C#, .NET)</li><li>Improving Microsoft 365 services and leveraging new features for productivity</li><li>Providing detailed performance reports to IT leadership</li><li>Building strong partnerships with stakeholders to deliver effective solutions</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an opportunity to join a forward-thinking IT team where innovation and automation are at the forefront. You’ll have the chance to lead impactful projects, work with cutting-edge technologies, and influence strategic decisions. Competitive salary, comprehensive benefits, and professional growth opportunities make this role an excellent next step for your career. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p>We are seeking a detail-oriented IT Support Specialist to join a collaborative team that provides technical assistance across multiple offices. This role involves a mix of in-person and remote support, working closely with non-technical stakeholders. You will primarily support with Level 2 issues. </p><p><br></p><p>If you enjoy problem-solving and delivering exceptional service, this position offers a great opportunity to make an impact. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Respond to helpdesk tickets and calls for all offices.</li><li>Provide IT support via phone, email, remote connection, and in person.</li><li>Diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li><li>Install and configure software and hardware.</li><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li><li>Track equipment assignments and maintain accurate records in inventory systems.</li><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li><li>Coordinate IT onboarding for new employees.</li></ul>
<p>Our New Westminster-based client is searching for a Help Desk Specialist to join their IT team for a 6-month contract role. In this role, you will be the primary point of contact for internal users, providing technical support and troubleshooting a wide range of IT issues.</p><p><br></p><p>Responsibilities</p><ul><li>Provide exceptional technical support to internal users via phone, email, and in-person interactions.</li><li>Troubleshoot and resolve a variety of technical issues related to:</li></ul><p> > Microsoft O365 (including Exchange Online, SharePoint, OneDrive, Teams)</p><p> > Active Directory</p><p> > Network and system configuration</p><p> > Software applications</p><p> > Leverage ServiceNow to document, track, and escalate IT tickets efficiently.</p><ul><li>Maintain a deep understanding of relevant IT policies and procedures.</li><li>Document solutions and procedures to ensure knowledge transfer and maintain consistency.</li><li>Proactively identify and report potential IT issues to prevent downtime.</li><li>Collaborate effectively with internal IT teams to resolve complex technical problems.</li><li>Maintain a positive and professional demeanor while delivering exceptional customer service.</li></ul>
