<p>Our client, a global leader in the agriculture industry, is seeking an <strong>AP Customer Service Representative</strong> to support Accounts Payable operations in <strong>Calgary</strong>. This long-term contract role focuses on resolving escalated AP issues through analysis and collaboration with internal teams and vendors.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Resolve escalated AP issues through detailed analysis and research</li><li>Use AP systems such as SAP and PeopleSoft to identify and correct payment discrepancies</li><li>Review aged payables, coordinate refunds, and resolve open payment items</li><li>Collaborate with internal teams and vendors to meet service level agreements</li><li>Communicate invoice, payment, and check status updates to stakeholders</li><li>Support process improvements and additional operational needs</li></ul><p><br></p>
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
<p>Our client is seeking a dedicated and community-focused <strong>Youth Project Coordinator</strong> to support the planning, delivery, and evaluation of culturally appropriate programming for urban Indigenous youth and families. This role works closely with youth, Friendship Centres, community partners, and internal teams to foster meaningful engagement, positive outcomes, and strong relationships across Alberta.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Plan and deliver culturally appropriate activities for urban Indigenous youth, parents, and Youth Coordinators both virtually and within Friendship Centre communities.</li><li>Coordinate and support positive project outcomes, including an annual Youth Forum, in collaboration with the Special Initiatives Team.</li><li>Build and maintain relationships with youth, Friendship Centres, youth-serving agencies, and key stakeholders.</li><li>Develop and deliver culturally safe youth engagement opportunities and project awareness activities.</li><li>Collect, track, and analyze participation data and support project evaluation processes.</li><li>Prepare reports, presentations, and summaries on project activities and outcomes.</li><li>Perform other duties as assigned by the supervisor.</li></ul>
<p>We are looking for a Facilities Coordinator to join our clients team on a contract basis in Ottawa, Ontario. In this role, you will oversee various office-related tasks, ensuring the workspace operates smoothly and efficiently. This position requires a proactive individual with strong organizational skills and a customer-focused mindset.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Manage front desk operations, including badge activation and deactivation, and handle service tickets for maintenance requests</p><p>-Coordinate office supplies, including ordering meals, snacks, and beverages, and ensure workplace amenities are well-stocked</p><p>-Prepare and set up lunch arrangements, ensuring cleanliness and order in shared spaces.</p><p>-Address minor maintenance issues such as broken sinks and oversee waste disposal and recycling processes, including e-waste management</p><p>-Maintain a clean and organized office environment by emptying trash cans and ensuring meeting rooms are tidy</p><p>-Support meetings by preparing conference rooms and assisting with necessary arrangements</p><p>-Utilize spreadsheets and data management tools to track and organize office operations</p><p>-Provide excellent customer service to employees and visitors, addressing inquiries and concerns promptly</p><p>-Collaborate with the team to enhance training and fire safety procedures as required</p>
<p>Our client is seeking an experienced <strong>Office Manager</strong> to join their team on contract basis in Calgary, Alberta. This role oversees daily office operations in a fast-paced motor retail environment and the ideal candidate is highly organized, proficient with accounting software, and thrives under pressure.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage job intake and progress via AppSheet and RingCentral.</li><li>Prepare quotes, updates, and pricing responses; coordinate pickups.</li><li>Handle invoicing and payments (Zoho Books, Sage 50).</li><li>Oversee accounts receivable/payable, vendor payments, and reconciliations.</li><li>Perform bank and credit card reconciliations across entities.</li><li>Coordinate purchasing, parts orders, ETAs, and courier services.</li><li>Maintain SOPs, organize files, and ensure smooth office operations.</li><li>Provide calm, detail-oriented front desk support.</li><li>Collaborate with team members to support administrative tasks.</li></ul>
<p>Notre client est actuellement à la recherche d’un Représentant du service à la clientèle<strong> </strong>pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un professionnel orienté vers le service à la clientèle, doté d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat retenu sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul>
