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9 results for Call Centre Manager jobs

Office Manager
  • Surrey, BC
  • onsite
  • Permanent
  • 65000.00 - 75000.00 CAD / Yearly
  • <p>We’re seeking an Office Manager to join our client, a growing construction team. This role is ideal for someone who enjoys variety — balancing administrative coordination, accounting support, and employee communication in a busy, team-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage office organization including supplies, printers, and travel bookings</li><li>Maintain job lists and schedules in SiteMax, Sage 50, and Outlook</li><li>Support payroll processing, employee file management, and expense tracking</li><li>Process and reconcile accounts payable and receivable</li><li>Prepare and code invoices, run reports, and assist with bank and credit card reconciliations</li><li>Support safety documentation and company communication</li><li>Support with new hire onboarding and maintaining employee files</li></ul><p><br></p>
  • 2025-12-08T21:18:51Z
Bilingual French Talent Acquisition Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 76000.00 - 90000.00 CAD / Yearly
  • <p>We’re looking for a high-energy recruitment professional who’s ready to elevate their career in a fast-paced corporate environment within the healthcare, pharmacy, and financial services ecosystem. If you thrive in a high-volume, collaborative setting and love designing innovative sourcing strategies, this role empowers you to be the strategic talent advisor you’ve always wanted to be.</p><p><strong>What You’ll Drive</strong></p><ul><li>Lead end-to-end recruitment for a diverse portfolio of corporate roles — Operations, Call Centre, IT, Finance, Business Development, Auditing, Investigations, and more.</li><li>Own the full hiring lifecycle: intake meetings, posting, proactive sourcing, phone screens, interview coordination, offers, and background/reference checks.</li><li>Manage 15–20 requisitions simultaneously, across entry to mid-senior levels, while maintaining exceptional quality and candidate experience.</li><li>Design fresh, creative sourcing tactics to attract talent across Canada — leveraging LinkedIn, social platforms, niche networks, and emerging channels.</li><li>Build and maintain relationships with colleges, universities, and industry associations to strengthen employer visibility and talent pipelines.</li><li>Support campus hiring and participate in job fairs, co-op events, and early-career recruitment initiatives.</li><li>Champion the internal referral program and drive monthly engagement communications.</li><li>Share market intelligence, talent trends, and competitive insights to influence hiring strategy and workforce planning.</li><li>Deliver ongoing recruitment updates to HR leaders, hiring managers, and senior leadership.</li><li>Act as a brand ambassador who delivers a best-in-class candidate and client experience.</li><li>Continuously cultivate a strong pipeline of industry-aligned talent for future needs.</li><li>Take on additional strategic projects as required.</li></ul>
  • 2025-12-10T01:48:47Z
Office Manager
  • Vancouver, BC
  • onsite
  • Permanent
  • 65000.00 - 75000.00 CAD / Yearly
  • <p>Our client, A private investment group with a portfolio of high-growth companies is seeking a proactive and reliable Office/Admin Manager to oversee day-to-day office operations across their Vancouver office. This role is ideal for someone who takes pride in running a seamless, professional environment, enjoys variety, and is eager to grow into broader operational and executive support responsibilities.</p><p><br></p><p>The company operates in a fast-paced, entrepreneurial, and hands-on environment—everyone contributes. The right person will be practical, resourceful, and comfortable wearing many hats.</p><p><br></p><p><strong>Office Operations</strong></p><ul><li>Maintain the cleanliness and organization of office and meeting spaces.</li><li>Manage kitchen and coffee area upkeep, supplies, and vendor coordination.</li><li>Oversee printing, stationery, and general office supply inventory.</li><li>Handle incoming mail, packages, and deliveries.</li><li>Coordinate with building management, cleaners, and vendors as needed.</li></ul><p><strong>Administration & Support</strong></p><ul><li>Support onboarding for new team members (IT setup, access cards, orientation).</li><li>Liaise with IT vendors to ensure smooth tech operations.</li><li>Track and process office and IT-related invoices and payments.</li><li>Organize internal events, office lunches, and celebrations.</li><li>Provide light executive or personal support to leadership as required.</li></ul><p><strong>Facilities & Maintenance</strong></p><ul><li>Ensure office equipment and furniture are functional and well-maintained.</li><li>Monitor and coordinate repairs or replacements as necessary.</li></ul><p><br></p><p><br></p>
  • 2025-11-26T19:48:41Z
Sr. Customer Service Representative
  • Markham, ON
  • onsite
  • Temporary
  • 22.56 - 26.13 CAD / Hourly
  • We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
  • 2025-12-04T13:38:50Z
Facility Site Advisor
  • Vancouver, BC
  • onsite
  • Temporary
  • 23.75 - 27.50 CAD / Hourly
  • We are looking for a Facility Site Advisor to join our team on a contract basis in Vancouver, British Columbia. In this role, you will oversee the day-to-day management of facilities, ensuring smooth operations and timely resolution of issues. This position requires strong organizational skills and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Oversee daily facility operations and address client inquiries promptly.<br>• Monitor building systems and coordinate necessary maintenance and safety procedures.<br>• Collaborate with contractors to arrange repairs and manage equipment servicing.<br>• Respond to facility-related concerns and implement corrective actions as needed.<br>• Conduct regular site inspections to ensure compliance and operational efficiency.<br>• Create, assign, and track work orders for engineering staff, subcontractors, and vendors.<br>• Manage vendor performance and ensure adherence to agreed service levels.<br>• Verify invoices, process payments, and monitor budget accuracy.<br>• Facilitate communication among clients, landlords, and vendors to provide updates and resolve issues.<br>• Train new team members on processes and procedures, including vendor workflows.
  • 2025-12-10T00:24:14Z
Facilities Coordinator
  • Calgary, AB
  • remote
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking a proactive and organized Facilities Coordinator to support daily facility operations and ensure a safe, efficient, and well-maintained workplace. The ideal candidate is detail-oriented, service-focused, and able to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate day-to-day facility operations, including maintenance requests, repairs, and vendor services.</li><li>Serve as the main point of contact for building management, contractors, and internal staff.</li><li>Monitor office and facility conditions; identify issues and arrange timely resolutions.</li><li>Support space planning, desk moves, and office layout changes.</li><li>Manage facility-related inventory such as supplies, keys, and access cards.</li><li>Assist with health, safety, and security procedures, including emergency response coordination.</li><li>Track facility budgets, invoices, and service contracts.</li><li>Organize regular inspections and ensure compliance with company standards and policies.</li><li>Support workplace projects and improvements as needed.</li></ul><p><br></p>
  • 2025-12-04T19:54:00Z
Facilities Coordinator 2
  • Calgary, AB
  • remote
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking a dedicated <strong>Facilities Coordinator</strong> for a long-term hybrid contract in Calgary, Alberta. This role supports day-to-day facility operations, vendor coordination, compliance, and stakeholder relationships.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Manage Corrigo service requests and ensure timely task and invoice processing.</li><li>Coordinate a small team of multi-skilled operatives.</li><li>Build strong relationships with stakeholders, landlords, and vendors.</li><li>Supervise on-site contractors to ensure quality standards.</li><li>Support vendor procurement and service sourcing.</li><li>Handle financial tasks such as POs, accruals, and tracking.</li><li>Carry out inspections, audits, and safety checks for compliance.</li><li>Support risk management, disaster recovery, and business continuity plans.</li><li>Prepare management reports and support KPIs and SLAs.</li></ul>
  • 2025-11-26T23:28:55Z
Représentant du service à la clientèle
  • Montréal, QC
  • onsite
  • Permanent
  • 60000.00 - 65000.00 CAD / Yearly
  • <p>Notre client est actuellement à la recherche d’un Représentant du service à la clientèle<strong> </strong>pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un professionnel orienté vers le service à la clientèle, doté d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat retenu sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul>
  • 2025-11-13T13:44:00Z
Représentant du service à la clientèle
  • Saint-laurent, QC
  • onsite
  • Temporary
  • 25.00 - 27.00 CAD / Hourly
  • <p>Nous recherchons un représentant du service à la clientèle bilingue (anglais/français) pour se joindre à l'équipe dynamique de notre client dans le secteur de la fabrication à Saint-Laurent. Ce poste, offert dans le cadre d’un contrat à long terme, exige un excellent service client, une coordination efficace des commandes et une collaboration étroite avec divers départements. C’est une opportunité idéale pour les professionnels ayant une expérience en administration des ventes et en soutien logistique.</p><p><br></p><p>Responsabilités:</p><p>• Fournir un soutien bilingue aux clients, incluant la communication avec les clients francophones, afin d’assurer une satisfaction optimale.</p><p>• Collaborer avec l’équipe des ventes pour planifier et coordonner la logistique ainsi que la gestion des commandes.</p><p>• Saisir et suivre les commandes dans les systèmes Baan et internes de l’entreprise.</p><p>• Répondre aux demandes des clients et résoudre les problèmes de manière proactive.</p><p>• Coordonner avec d’autres départements pour maintenir un flux de travail efficace et respecter les politiques de l’entreprise.</p><p>• Mettre à jour et maintenir les dossiers des ventes, des clients, des contrats et autres documents connexes.</p><p>• Offrir un soutien administratif pour les processus de vente, y compris les garanties, les contrats de niveau de service (SLA) et les événements promotionnels.</p><p>• Demander des preuves de livraison auprès des transporteurs et communiquer avec le service d’installation pour assurer le suivi des lignes d’installation.</p>
  • 2025-11-25T15:33:58Z