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2 results for Call Centre Manager jobs
- Vancouver, BC
- remote
- Temporary
- 20.90 - 22.00 CAD / Hourly
- We are looking for a Client Service Coordinator to support daily reception and client-facing operations for a busy office. This Contract position is ideal for someone who enjoys creating a welcoming environment, keeping schedules organized, and ensuring each client visit runs smoothly. The successful candidate will balance front desk coordination, administrative support, and facility-related tasks while delivering attentive service to clients and internal teams.<br><br>Responsibilities:<br>• Welcome scheduled visitors and assist with front-of-house activities to ensure each appointment is prepared and well managed.<br>• Coordinate session calendars, confirm upcoming bookings, and circulate the next day’s schedule to relevant team members.<br>• Respond to calls and emails, direct inquiries appropriately, and maintain accurate administrative records and correspondence.<br>• Support on-site client sessions by preparing refreshments, arranging snack and beverage areas, and helping guests navigate the office as needed.<br>• Maintain shared spaces by monitoring kitchen cleanliness, loading the dishwasher, restocking coffee, tea, and snacks, and identifying supply needs.<br>• Manage inbound and outbound courier activity by preparing shipments, arranging pickups, and tracking delivery details.<br>• Assist with operational coordination such as visitor access items, signage updates, and other general office support tasks.<br>• Liaise with internal departments to communicate client requests, resolve day-to-day issues, and help keep service delivery on track.
- 2026-11-10T00:00:00Z
- Thornhill, ON
- remote
- Temporary
- 18.00 - 18.00 CAD / Hourly
- <p>On behalf of our client, Robert Half is seeking a Customer Service Representative to join the team in Thornhill, ON. This is a remote contract position for a defined five-week period. The successful candidate will contribute to administrative and claims coordination activities within a dynamic environment.</p> <strong>Job Responsibilities</strong> <ul><li>Prepare correspondence using Microsoft Word to support claims processes.</li><li>Send documents through electronic messaging platforms, fax systems, and traditional mail as needed.</li><li>Attach examination reports to the appropriate communications when required.</li><li>Process payments for claims submitted through internal systems.</li><li>Communicate with claims adjusters and team members to ensure timely resolution of inquiries.</li><li>Maintain accuracy and organization when handling high volumes of information and correspondence.</li><li>Balance multiple priorities and adapt to shifting business needs within established deadlines.</li><li>Collaborate with colleagues in a fast-paced, team-oriented environment.</li><li>Demonstrate strong customer service and interpersonal skills across departments.</li><li>Participate in ongoing communication and collaboration with claims teams.</li></ul> <strong>Job Requirements</strong> <ul><li>Demonstrated proficiency in Microsoft Word.</li><li>Strong written and verbal communication abilities.</li><li>Solid organizational and time-management skills with the ability to multitask.</li><li>High attention to detail and analytical problem-solving capabilities.</li><li>Ability to work independently while contributing to team objectives.</li><li>Comfort managing multiple tasks and priorities in a deadline-driven setting.</li><li>Previous experience in insurance, claims, financial services, or a related field is preferred.</li></ul>
- 2026-11-09T00:00:00Z