<p><strong>We are looking for a skilled Office Manager/Accountant to oversee both bookkeeping and administrative functions in a law firm. This is a 4 days/permanent role on site. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Accounting Duties:</strong></p><ul><li>Manage accounts payable/receivable and general ledger entries.</li><li>Prepare monthly financial statements and year-end reports.</li><li>Administer payroll and employee benefits.</li><li>Administer general and professional insurance coverage.</li><li>Reconcile general and trust accounts in compliance with Law Society regulations.</li><li>Monitor cash flow.</li><li>Coordinate with external accountants for audits and tax filings.</li><li>Maintain financial records and internal controls.</li><li>Law Pro Filings</li><li>GST/HST Filings</li><li>Annual Law Society Returns</li><li>Liase with bank, LawPro, Insurance carriers, vendors, etc.</li></ul><p><strong>Office Management Duties:</strong></p><ul><li>Oversee office operations and administrative staff.</li><li>Manage office supplies, vendor relationships, and equipment maintenance.</li><li>Coordinate recruitment, onboarding, and training of staff.</li><li>Ensure data security and consult with IT support.</li></ul><p><strong>Strategic & Leadership Functions:</strong></p><ul><li>Support partners with strategic planning and operational improvements.</li><li>Implement workflow efficiencies and best practices.</li><li>Ensure compliance with legal and professional standards.</li></ul>
<p>Robert Half is currently partnering with a respected public-sector organization to recruit a dynamic Administration Manager to lead a team of 20+ administrative professionals across multiple office locations in Alberta. This is a high-impact leadership role ideal for a strategic thinker with a passion for collaboration, operational excellence, and team development in a unionized setting.</p><p>WAbout the Role</p><p>As the Administration Manager, you’ll be responsible for overseeing day-to-day administrative operations, implementing efficient systems, and fostering a positive and productive work culture. You’ll work closely with internal stakeholders, union representatives, and regulatory bodies to ensure smooth operations and alignment with organizational goals.</p><p>eKey Responsibilities</p><ul><li>Lead and support administrative teams across Provincial and SARO offices.</li><li>Conduct regular team meetings and ensure operational alignment.</li><li>Manage recruitment, onboarding, performance reviews, and staff development.</li><li>Approve overtime, leave, remote work, and timesheet submissions.</li><li>Coordinate coverage during staff absences and manage reception services.</li><li>Represent the department at Board and District meetings when required.</li><li>Participate in strategic operations meetings and contribute to organizational initiatives.</li><li>Develop and deliver training materials for staff and members.</li><li>Oversee facilities maintenance and ensure safe, secure office environments.</li><li>Refine and implement administrative procedures and internal communication systems.</li><li>Respond to complaints and concerns from members, staff, and local representatives.</li></ul><p>t for LinkedIn or Indeed if needed.</p>
<p>Robert Half is pleased to be working with our client in Abbotsford in the search for a Billings Administrator. This position offers the opportunity to join a supportive, people-focused team while contributing directly to the organization’s financial operations.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p><br></p><p>Reporting to the Billing Lead, with a dotted line to the Accounting Manager, the Billings Administrator will be responsible for full billing cycle. This includes invoicing, progress billings, and providing outstanding customer service to both internal and external stakeholders.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><ul><li>Prepare and process invoices and progress billings accurately and on schedule.</li><li>Act as a primary liaison for branch leads, accounting, and other stakeholders to ensure billing deliverables are met.</li><li>Extract and compile billing data from multiple sources, ensuring accuracy and compliance with internal policies.</li><li>Respond promptly to billing inquiries and requests, demonstrating strong problem-solving skills and customer service.</li><li>Support project accounting functions and assist with reporting as needed.</li></ul>
We are looking for an experienced Office Manager to oversee daily administrative and operational tasks in our Aurora, Ontario office. In this Contract to permanent role, you will play a pivotal part in ensuring the smooth functioning of office processes while supporting the Managing Director directly. This position requires a highly organized and detail-oriented individual with strong communication skills and a solid background in office management.<br><br>Responsibilities:<br>• Manage the day-to-day administrative operations of the office, ensuring efficiency and organization.<br>• Provide direct support to the Managing Director, including scheduling meetings, managing correspondence, and handling confidential information.<br>• Oversee financial tasks such as payroll processing, accounts payable, and invoice management.<br>• Utilize accounting software systems and tools such as ADP, Concur, and CRM platforms to manage office finances and workflows.<br>• Coordinate employee schedules, maintain office supplies, and ensure adherence to company policies.<br>• Handle customer service inquiries and provide timely resolutions to maintain client satisfaction.<br>• Manage the office’s CRM system to track and update customer information accurately.<br>• Supervise the implementation and usage of specialized software like Dentrix Dental Software, as required.<br>• Ensure compliance with all organizational procedures and assist with audits when necessary.<br>• Collaborate with team members to improve office processes and introduce best practices.
<p>We are looking for an experienced Payroll Supervisor to oversee payroll operations for a large and dynamic team in Surrey, British Columbia. This long-term contract position involves managing payroll processes, ensuring compliance with unionized environments, and supporting the team with audits and reporting. The successful candidate will play a key role in maintaining accuracy and efficiency while contributing to the overall success of the payroll department.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage the payroll process for approximately 1,000 employees, including unionized and hourly staff.</p><p>• Conduct detailed audits to ensure payroll accuracy and compliance with organizational standards.</p><p>• Collaborate with IT teams to develop tools and applications that streamline year-end reporting processes.</p><p>• Support the integration of new payroll systems and assist with data migration and validation.</p><p>• Generate and analyze payroll reports to provide actionable insights for management.</p><p>• Lead and mentor a team of payroll specialists, fostering a collaborative and efficient work environment.</p><p>• Oversee the transition from manual timesheets to automated systems, ensuring smooth implementation.</p><p>• Communicate effectively with various departments and stakeholders to address payroll-related inquiries.</p><p>• Ensure compliance with payroll regulations, union agreements, and company policies.</p><p>• Assist in troubleshooting and resolving payroll discrepancies in a timely manner</p>
We are looking for an experienced Bookkeeper and Office Manager to oversee financial operations and administrative functions for a dynamic organization in the beverage industry. This role requires someone with a strong attention to detail and a solid background in bookkeeping, financial reporting, and office management. Based in Milton, Ontario, this position offers the opportunity to work with a dedicated team and contribute to the company's financial health and operational efficiency.<br><br>Responsibilities:<br>• Maintain accurate financial records, including invoices, purchase orders, accounts payable and receivable, and payroll for a team of five employees.<br>• Perform bank reconciliations for multiple accounts and ensure timely resolution of discrepancies.<br>• Prepare and analyze financial reports, such as income statements, balance sheets, and cash flow statements.<br>• Monitor cash flow, assist with budgeting, and provide financial forecasting support.<br>• Ensure compliance with accounting standards and regulatory requirements.<br>• Manage foreign currency transactions and payments across multiple currencies, including Euro, New Zealand Dollar, and Australian Dollar.<br>• Utilize Microsoft Dynamics 365 for financial management and reporting, enhancing workflow automation and accuracy.<br>• Review and improve internal accounting procedures to optimize efficiency and maintain strong internal controls.<br>• Support year-end financial processes and collaborate with external accountants or auditors as needed.<br>• Oversee general office management tasks to ensure smooth day-to-day operations.
<p>We're seeking a reliable <strong>Facilities Coordinator</strong> to manage daily office operations in <strong>Calgary</strong>. As the first point of contact, you’ll support staff, coordinate vendors, and ensure the workspace runs smoothly.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and manage front desk.</li><li>Support staff with office needs.</li><li>Order and restock kitchen supplies; maintain coffee machines.</li><li>Coordinate vendors and manage work orders.</li><li>Process invoices and purchase orders.</li><li>Monitor building operations and resolve issues.</li><li>Travel to nearby sites as needed.</li><li>Assist with budgeting and financial tasks.</li></ul><p><br></p>
<p>Notre firme de recrutement est actuellement mandatée par un client de renom situé à Québec pour recruter un(e) <strong>Gestionnaire des opérations du service à la clientèle </strong>afin de superviser et optimiser les services techniques de l’entreprise. Ce rôle stratégique implique à la fois des responsabilités administratives, humaines et axées sur le service à la clientèle.</p><p><br></p><p>🔍 <strong>Responsabilités principales :</strong></p><p>🗂 <strong>Administration et opérations</strong></p><ul><li>Définir et atteindre les objectifs des services sous votre supervision en collaboration avec la direction.</li><li>Gérer le budget d’exploitation annuel de votre secteur.</li><li>Maintenir les systèmes de rapports requis par la direction générale et les manufacturiers.</li><li>Recommander l’achat de nouveaux équipements ou outils selon les besoins.</li><li>Assurer un service de réparation de haute qualité et réduire les retours à l’atelier.</li><li>Effectuer des vérifications de la qualité des travaux.</li><li>Assurer un environnement de travail sécuritaire et conforme aux lois et règlements en vigueur.</li><li>Veiller à l’application des politiques de garantie et en gérer les réclamations.</li><li>Établir les barèmes de prix des opérations fixes et soumettre des recommandations à la direction.</li><li>Collaborer avec les autres directeurs pour améliorer la rentabilité globale de l’entreprise.</li><li>Participer aux réunions de direction.</li></ul><p>👥 <strong>Gestion des ressources humaines</strong></p><ul><li>Embaucher, encadrer et motiver les gestionnaires de votre secteur.</li><li>Animer des réunions d’équipe régulièrement.</li><li>Favoriser la collaboration et un bon climat de travail au sein des services.</li><li>Promouvoir le développement professionnel des employés.</li><li>Identifier les besoins en formation avec les gestionnaires et le service de formation.</li><li>Évaluer périodiquement la performance du personnel.</li></ul><p>🤝 <strong>Service à la clientèle</strong></p><ul><li>Développer et entretenir des relations durables avec la clientèle.</li><li>Mettre en place un système de suivi de la satisfaction client.</li><li>S’assurer que le personnel agit avec courtoisie et professionnalisme.</li><li>Gérer les plaintes clients dans les délais prescrits.</li></ul><p><br></p>
<p>Vous êtes passionné(e) par le service à la clientèle et aimez travailler dans un environnement chaleureux et collaboratif ? Notre client, une entreprise bien établie desservant les marchés du Québec et de Toronto, est à la recherche d’un(e) <strong>Représentant(e) du service à la clientèle</strong> pour rejoindre son équipe dynamique !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Entrer avec précision environ 50 commandes clients par jour</li><li>Gérer les commandes du début à la fin</li><li>Communiquer avec les clients par courriel et par téléphone pour confirmer les détails, résoudre les problèmes et fournir des mises à jour</li><li>Collaborer avec les autres départements pour assurer un traitement efficace et rapide des commandes</li><li>Maintenir des dossiers précis et à jour dans le système</li></ul>
<p>Notre client est actuellement à la recherche d’un(e) Représentant(e) du service à la clientèle<strong> </strong> pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un(e) professionnel(le) orienté(e) vers le service à la clientèle, doté(e) d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif.</p><p>Les candidats ayant une expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile seront considérés comme des atouts majeurs.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat(e) retenu(e) sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul><p><br></p><p><br></p>
