12 results for Call Centre Agent Onsite jobs

Client Experience Administrator

Vancouver, BC
onsite
Permanent
55000.00 - 65000.00 CAD / Yearly
Our client is a top diversified wealth management firm and are searching to fill the position of Client Experience Administrator. This person will be responsible for the front of house in a beautiful Downtown Vancouver office. You will be the first point of contact for all high net worth clients entering the premises, and will set the standard for the rest of the company. This is a great opportunity for someone who is searching for a stable, encouraging, and sociable environment. The main duties of this person are:<ul><li>Provide administrative support to the front of house and act as first point of contact for ultra high net worth clients.</li><li>Manage email inbox and inbound calls.</li><li>Manage the company fax and distribute mail to advisors.</li><li>Support the business with facilities management.</li><li>Assist with planning and organization of events for employees</li><li>Coordinate with other departments for any relevant client queries.</li><li>Ensure appropriate setup of meeting rooms - tech, catering, equipment.</li></ul>
2026-06-11T23:38:41Z

Receptionist

Vancouver, BC
onsite
Contract / Temporary
20.90 - 22.00 CAD / Hourly
We are looking for an experienced and dependable Receptionist to support daily front desk operations in Vancouver, British Columbia. This Contract position is ideal for someone who enjoys creating a positive experience for visitors while keeping office services organized and running smoothly. Working within an engineering environment, the successful candidate will handle reception, coordination, and administrative support with efficiency. Responsibilities: • Welcome guests and employees at the front desk, ensuring every interaction is courteous, attentive, and efficient. • Manage incoming calls through a multi-line phone system and direct inquiries to the appropriate contacts in a timely manner. • Arrange courier pickups and deliveries while tracking shipments and maintaining clear communication with service providers. • Keep kitchen and common areas tidy and well supplied, including replenishing coffee, refreshments, and essential materials. • Prepare meeting rooms and boardrooms for use by confirming they are neat, organized, and fully equipped. • Check office machines such as photocopiers and printers, restocking paper and supplies as needed to avoid disruptions. • Provide general administrative assistance, including data entry, email communication, file organization, and appointment scheduling. • Support additional front office and administrative tasks as assigned to help maintain smooth day-to-day operations.
2026-06-10T14:43:44Z

Receptionist

Toronto, ON
onsite
Contract / Temporary
22.00 - 22.00 CAD / Hourly
We are looking for an experienced and dependable Receptionist to support daily front-desk operations for a Contract position based in Toronto, Ontario. This opportunity is a 2-week assignment starting this Monday, with potential to extend longer. The ideal candidate for this role is someone who enjoys creating a welcoming experience, managing communications efficiently, and keeping administrative tasks organized. The successful candidate will play an important role in maintaining smooth office flow while providing attentive service to visitors, clients, and internal teams. Responsibilities:• Welcome visitors in a courteous and attentive manner and direct them to the appropriate person or department.• Manage a multi-line phone system, respond to incoming inquiries, and transfer calls accurately and promptly.• Coordinate appointment scheduling and maintain calendars to support efficient daily operations.• Prepare, sort, and update digital and physical records to ensure information is accurate and easy to access.• Draft and respond to routine email correspondence with clarity and care.• Enter and maintain data in office systems with strong attention to detail and timeliness.• Support administrative tasks using Microsoft Word, Excel, and Outlook to assist with reporting, communication, and document preparation.• Help keep office files and general reception areas organized to promote a smooth and welcoming environment.
2026-06-11T14:05:06Z

Receptionist

Vancouver, BC
remote
Contract / Temporary
20.00 - 22.00 CAD / Hourly
We are looking for a welcoming and organized Receptionist to support daily front-desk operations in Vancouver, British Columbia. This contract opportunity is ideal for someone who enjoys creating a positive first impression while keeping office activities running smoothly in an onsite environment. The successful candidate will manage visitor interactions, coordinate communications, and provide dependable administrative support across the office. Responsibilities:• Welcome visitors courteously, assist with sign-in procedures, and ensure guests are directed to the appropriate contact or meeting space.• Answer incoming telephone calls promptly, handle general inquiries, and route messages accurately to team members.• Prepare and organize meeting rooms, including scheduling support and room readiness for internal and external meetings.• Provide day-to-day administrative assistance such as managing mail, courier deliveries, and basic office documentation.• Maintain front-desk coverage throughout the workday while supporting a clean, orderly, and well-maintained reception area.• Use Outlook and Microsoft Office applications to manage calendars, draft correspondence, and update simple records or spreadsheets.• Assist with coordination of office events or hospitality arrangements when meetings or special activities are scheduled.• Complete routine clerical tasks that require attention to detail, sound judgement, and basic mathematical accuracy.
2026-05-29T19:18:51Z

Receptionist

Edmonton, AB
onsite
Contract / Temporary
- CAD / Hourly
Our client is looking for a Receptionist to join their team in Edmonton, Alberta. This role supports the day-to-day operations of the office by combining front desk, administrative, and accounting responsibilities, including accounts payable, accounts receivable, and general office coordination. The ideal candidate is organized, adaptable, and detail-oriented, with strong communication skills and the ability to manage multiple priorities in a collaborative environment.Responsibilities:<ul><li>Greet visitors, answer inquiries, and provide front desk support.</li><li>Manage document scanning, filing, and office organization.</li><li>Process supplier and freight invoices in Dynamics AX 2012.</li><li>Support accounts payable and accounts receivable activities.</li><li>Record payments, apply cash receipts, and manage remittance information.</li><li>Monitor deposits, cheques, and payment timelines.</li><li>Use Outlook, Teams, and Dynamics AX 2012 to coordinate daily tasks.</li><li>Prioritize multiple responsibilities and follow up on outstanding items.</li><li>Provide reliable administrative and accounting support while fostering a positive team environment.</li></ul>
2026-06-09T17:13:43Z

Receptionist

Calgary, AB
onsite
Contract / Temporary
- CAD / Hourly
Our client is looking for a proactive Receptionist to join their team in Calgary, Alberta. This role supports the smooth operation of front-office, facilities, and administrative functions while serving as a key point of contact for visitors, employees, and external partners. The ideal candidate is highly organized, service-oriented, and proactive, with strong judgment and the ability to anticipate needs in a fast-paced environment.Responsibilities:<ul><li>Greet visitors, manage calls, and provide professional front-desk support.</li><li>Coordinate meeting rooms, schedules, and boardroom technology for meetings and events.</li><li>Liaise with vendors to maintain office services, supplies, equipment, and facilities.</li><li>Handle administrative duties including mail, couriers, invoices, filing, and inventory management.</li><li>Maintain organized and functional reception, meeting, and common areas.</li><li>Support employee onboarding/offboarding, asset tracking, and workplace resource management.</li><li>Administer office access, security records, and access control systems.</li><li>Assist with facilities coordination, workplace safety, inspections, and service requests.</li><li>Provide administrative support for company card management, including activations, updates, and closures.</li></ul>
2026-06-11T18:44:10Z

Receptionist

Edmonton, AB
onsite
Contract / Temporary
- CAD / Hourly
Our client is looking for a detail-oriented Receptionist to join their team in Edmonton, Alberta. This role supports front-desk operations and administrative coordination in a professional office environment. The ideal candidate is organized, professional, and customer-focused, with the ability to manage communications, document handling, and reception duties efficiently.Responsibilities:<ul><li>Greet students, staff, and visitors and provide front-desk support.</li><li>Answer and direct incoming calls and respond to general inquiries.</li><li>Maintain an organized and efficient reception area.</li><li>Scan, file, and organize documents accurately.</li><li>Coordinate courier deliveries and track shipments as needed.</li><li>Provide administrative support, including correspondence, messages, and office supplies.</li><li>Assist with scheduling and clerical tasks to support daily office operations.</li></ul>
2026-05-28T23:08:49Z

French Bilingual AR/Collections Specialist

Mississauga, ON
onsite
Permanent
60000.00 - 70000.00 CAD / Yearly
We are seeking a detail-oriented and proactive Bilingual Accounts Receivable / Collections Specialist to join our clients' team. This role is responsible for the full accounts receivable cycle, with a strong focus on collections and maintaining positive client relationships in both English and French. Key Responsibilities<ul><li>Manage full-cycle accounts receivable, including invoicing, cash application, and account reconciliations</li><li>Proactively follow up on outstanding balances and drive collections efforts to reduce aging</li><li>Communicate with customers via phone and email in both English and French</li><li>Investigate and resolve billing discrepancies, short payments, and disputes</li><li>Maintain accurate customer account records within the ERP system</li><li>Prepare aging reports and provide regular updates on collection status</li><li>Collaborate with internal teams (sales, customer service, accounting) to resolve issues</li><li>Ensure adherence to company policies and credit/collection procedures</li></ul>
2026-05-27T15:28:44Z

Sr. Customer Service Coordinator

Etobicoke, ON
onsite
Permanent
70000.00 - 90000.00 CAD / Yearly
We are looking for an experienced customer service specialist to oversee complex order activity and support key client relationships in Ontario. This position plays a central role in coordinating customer requirements with internal teams, ensuring orders move through the process accurately and on schedule. The successful candidate will also act as a knowledgeable resource on SAP-based order management while helping improve service quality, process consistency, and team effectiveness. Responsibilities: • Oversee a portfolio of strategic customer accounts, building strong working relationships and responding to service needs with professionalism and urgency. • Handle advanced customer concerns, order exceptions, and delivery-related issues by coordinating solutions across internal departments. • Manage the full order cycle from entry to final shipment, ensuring accuracy, timeliness, and alignment with customer expectations. • Track inventory availability, production timing, and shipping status to proactively address delays or fulfilment risks. • Investigate and resolve discrepancies involving orders, returns, credits, and transportation challenges with a focus on service recovery. • Support demand planning and forecast-related activities by maintaining reliable order information and communicating account trends. • Serve as the internal resource for SAP order management processes, offering guidance, troubleshooting support, and practical training to team members. • Maintain process documentation, uphold data accuracy standards, and contribute to testing, system updates, and operational improvement initiatives. • Review service performance indicators, identify opportunities for increased efficiency, and participate in cross-functional projects that strengthen customer satisfaction. • Assist with onboarding and mentoring team members by sharing best practices and providing support on complex account matters.
2026-06-09T20:48:47Z

Director of Collections & Recovery

Toronto, ON
onsite
Permanent
145000.00 - 175000.00 CAD / Yearly
We are looking for an experienced Director of Collections & Recovery to lead the strategy, governance, and day-to-day direction of recovery operations in Toronto, Ontario. This role will shape policies, strengthen controls, and guide internal teams and external partners to deliver compliant, efficient, and customer-focused collections outcomes. The successful candidate will bring strong financial leadership, portfolio oversight, and operational insight to improve recovery performance and support sound business decisions. Responsibilities:• Establish and refine collections and charge-off frameworks, policies, and operating standards to promote consistent execution, strong governance, and audit preparedness across all channels.• Direct repossession, recovery, and post-charge-off activities by defining treatment paths, exception handling, settlement approaches, and provincially compliant practices that improve overall recovery results.• Design and manage the operational foundation for collections, including forecasting tools, staffing models, incentive plans, performance reporting, and financial oversight for budgets and profitability.• Monitor portfolio trends and key performance measures to assess team effectiveness, identify gaps, and implement corrective actions that enhance productivity and service quality.• Provide leadership and oversight for third-party agencies and service partners, ensuring performance expectations, compliance obligations, and customer treatment standards are consistently met.• Partner with senior leadership to deliver reporting, strategic recommendations, and business insights that support operational planning and executive decision-making.• Strengthen control environments and decisioning processes to reduce risk, improve consistency, and maintain adherence to regulatory and internal standards.• Lead continuous improvement initiatives within collections and recovery operations, including process enhancements and tools that support better execution and measurable results.
2026-06-09T18:08:39Z

Member Services Specialist

Toronto, ON
onsite
Contract / Temporary
24.70 - 28.60 CAD / Hourly
Our client is a not‑for‑profit organization operating within the unionized construction sector, responsible for administering pension, health & welfare, and supplementary unemployment benefit (SUB) plans for its members. The organization works closely with employers, union representatives, and third‑party providers to ensure accurate contributions, compliance with collective agreements, and a strong member experience. This role is ideal for a hands‑on benefits detail oriented whose primary focus is benefits administration, processing, and member support.
2026-06-03T20:13:48Z

Collections Specialist

Coquitlam, BC
onsite
Contract / Temporary
22.00 - 27.00 CAD / Hourly
our client is looking for a Collections Specialist to join their busy rental and leasing services organization in Coquitlam, British Columbia on a Contract basis. This role is ideal for someone who can manage a large volume of smaller accounts, communicate effectively with clients, and keep payment activity organized and up to date. You will play an important part in supporting year-end receivables efforts by following up on outstanding invoices, documenting collection activity, and helping improve cash flow through consistent account management. Responsibilities:• Contact customers regarding overdue balances across a high volume of smaller business accounts and maintain consistent follow-up throughout the collection cycle.• Review outstanding invoices, confirm what amounts are recoverable, and track multiple invoices tied to individual client accounts.• Record collection updates accurately in Excel and internal systems, including call outcomes, payment commitments, and expected payment timing.• Ask detailed and appropriate questions to confirm when payment will be made, the method of payment, and reference details such as cheque information where applicable.• Carry out scheduled follow-up activity, including repeated outreach attempts before accounts are considered for write-off review.• Support a large receivables portfolio by helping manage substantial invoicing volumes during a peak year-end collection period.• Work closely with internal team members to share payment status updates and ensure account information remains current and well organized.• Use Excel tools such as pivot tables and VLOOKUPs to monitor collection progress, sort account data, and identify priority follow-ups.
2026-06-01T18:03:47Z