3 results for Call Centre Agent Onsite jobs

Customer Service Representative

Thornhill, ON
remote
Contract / Temporary to Hire
17.6 - 18 CAD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Ontario on a Contract basis. This opportunity is ideal for someone who enjoys balancing administrative work with direct customer support while helping manage a high volume of outstanding claim-related activity. The role begins as a 3-month contract with the potential to continue based on business needs and performance. Responsibilities: • Create and issue claim-related documents, including member letters, third-party communications, consent paperwork, and requests connected to official reports. • Enter and process authorized payments tied to claim files, such as appraisal costs, invoice reimbursements, and report fees. • Assist the Total Loss team by assembling and sending proof of loss packages to support timely claim resolution. • Obtain external documentation, including police and fire incident reports, to support file review and investigation activities. • Forward property damage claim files to legal counsel when requested and ensure records are handled accurately. • Receive, organize, and distribute incoming correspondence so that documents are directed to the correct teams without delay. • Contact customers by phone to collect first notice of loss details for claims submitted outside regular business hours or through online channels. • Respond to incoming calls as needed and direct each inquiry to the appropriate department in an efficient and thorough manner.
2026-08-21T00:00:00Z

Customer Service Representative

Coquitlam, BC
onsite
Temporary
21.85 - 23 CAD / Hourly
We are looking for a Customer Service Representative to join a busy team in Coquitlam, British Columbia on a Contract basis. This role combines front-line customer support with administrative coordination, making it ideal for someone who is organized, responsive, and comfortable managing multiple priorities throughout the day. You will support sales and training-related activities by handling inquiries, maintaining accurate records, preparing customer documents, and helping keep schedules and bookings on track. This is a fully in-office opportunity in a structured environment where strong communication and attention to detail are essential. Responsibilities: • Respond to a high volume of incoming calls and emails, providing timely and effective assistance to customers and internal contacts. • Enter and update client information in internal systems with accuracy, ensuring records remain complete and current. • Coordinate schedules, appointments, and training-related bookings to help maintain an organized daily workflow. • Prepare, issue, and follow up on customer quotations and related documentation in a timely manner. • Support registration and booking activities for equipment training programs using the designated booking platform. • Assist sales representatives by routing inquiries, sharing information, and helping manage customer communication. • Conduct follow-up with customers to confirm details, answer questions, and support a positive service experience. • Perform general office administration tasks that contribute to the smooth operation of the department and broader team.
2026-08-21T00:00:00Z

Customer Service Representative

Etobicoke, ON
onsite
Temporary
19.5 - 19.5 CAD / Hourly
We are seeking a detail-oriented and organized Customer Service Representative – Inside Sales & Service for our client in Etobicoke. This role will support order processing, customer service, sales coordination, inventory monitoring, and general operational activities. The ideal candidate will have SAP experience, strong data entry and computer skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities:<ul><li>Enter, process, and maintain customer orders in SAP</li><li>Monitor and manage the general inbox, responding to order status inquiries and follow-ups</li><li>Work closely with the Estimating team to support order entry and follow-up activities</li><li>Perform pricing and inventory checks</li><li>Coordinate and process OPD changes</li><li>Handle shipping inquiries and coordinate required follow-ups</li><li>Monitor purchasing and inventory status</li><li>Prepare and provide daily sales reporting, including order volumes and pipeline activity</li><li>Maintain and update the Operations Dashboard</li><li>Prepare and monitor the Missing Parts Report</li><li>Update and maintain projects in Asana as required</li><li>Provide general administrative and operational support as needed</li><li>Communicate and coordinate effectively with internal teams to ensure orders and customer requests are handled efficiently</li></ul>
2026-08-22T00:00:00Z