9 results for Call Centre Agent Onsite jobs

Receptionist

Edmonton, AB
onsite
Temporary
- CAD / Hourly
Our client is looking for an experienced and service-oriented Receptionist to join their team in Edmonton, Alberta. This role supports front-desk operations and daily administrative activities by providing professional and welcoming service to visitors, callers, and internal teams. The ideal candidate is proactive, organized, and an effective communicator who can provide reliable front-desk coverage and keep day-to-day office activities running smoothly.Responsibilities:<ul><li>Greet visitors, manage reception, and provide professional customer service.</li><li>Operate multi-line phone systems, direct calls, and relay messages accurately.</li><li>Schedule appointments and maintain organized, up-to-date calendars.</li><li>Manage email correspondence and provide clear, professional responses.</li><li>Perform accurate data entry and maintain organized administrative records and files.</li><li>Provide daily administrative support using Microsoft Word, Excel, and Outlook.</li><li>Proactively address front-desk needs and support efficient office operations.</li></ul>
2026-08-10T18:49:17Z

Member Services Representative

Surrey, BC
onsite
Permanent
58000.00 - 64000.00 CAD / Yearly
Our client, a well-established and community-focused financial institution, is seeking an experienced Loan Officer / Member Services Representative to join their team. This is an excellent opportunity for a customer-focused banking professional who enjoys building relationships, providing financial solutions, and delivering exceptional member service. Key Responsibilities<ul><li>Provide lending solutions including personal loans, mortgages, lines of credit, and other consumer lending products.</li><li>Interview members to understand their financial needs and recommend appropriate lending and banking solutions.</li><li>Review loan applications, analyze credit information, and prepare lending recommendations.</li><li>Support members with debt management, financial guidance, and loan servicing.</li><li>Promote and cross-sell a variety of financial products and services to meet member needs.</li><li>Open new accounts and process a variety of financial transactions accurately and efficiently.</li><li>Assist members with everyday banking inquiries while delivering an outstanding customer experience.</li><li>Prepare mortgage renewals, loan modifications, and related documentation.</li><li>Monitor delinquent accounts and work collaboratively with members to establish repayment solutions.</li><li>Maintain compliance with lending policies, regulatory requirements, and internal procedures.</li><li>Participate in branch initiatives that support business growth and member engagement.</li></ul>
2026-08-06T21:28:47Z

Receptionist & Office Assistant

Toronto, ON
onsite
Permanent
50000.00 - 60000.00 CAD / Yearly
Robert Half Canada is supporting a client in the search for a Receptionist & Office Assistant. This opportunity is well suited to someone who is organized, approachable, and attentive to detail, with a strong commitment to providing professional front-office and administrative support. Key Responsibilities<ul><li>Welcome visitors, clients, and team members in a professional and respectful manner</li><li>Answer, screen, and direct incoming phone calls and email inquiries</li><li>Maintain reception and common areas to support a clean, organized, and welcoming workplace</li><li>Manage incoming and outgoing mail, courier deliveries, and office shipments</li><li>Provide general administrative support, including data entry, filing, scanning, and document preparation</li><li>Schedule meetings, book boardrooms, and assist with calendar coordination</li><li>Order and track office supplies and support vendor coordination as needed</li><li>Assist with internal office operations and provide support to various departments</li><li>Maintain accurate records while handling sensitive information with discretion</li><li>Support special projects and other administrative tasks as assigned</li></ul>
2026-07-16T13:28:44Z

Receptionist

Edmonton, AB
onsite
Temporary
- CAD / Hourly
Our client is looking for an experienced and service-oriented Receptionist to join their team in Edmonton, Alberta. This role supports the day-to-day operations of the front office by providing reception and administrative support. The ideal candidate is professional, organized, proactive, and committed to delivering excellent customer service while managing multiple tasks efficiently.Responsibilities:<ul><li>Greet guests and staff professionally, creating a welcoming front-desk experience.</li><li>Answer and direct multi-line phone calls and relay messages accurately.</li><li>Schedule appointments, meetings, and maintain calendars.</li><li>Respond to emails and prepare routine correspondence.</li><li>Maintain accurate records and update internal databases.</li><li>Organize and manage digital and paper filing systems.</li><li>Use Microsoft Word, Excel, and Outlook for daily administrative tasks.</li><li>Provide reliable reception and general administrative support.</li></ul>
2026-08-06T17:48:46Z

Client Care Coordinator

West Vancouver, BC
onsite
Contract / Temporary to Hire
23.75 - 25.00 CAD / Hourly
We are looking for a Client Care Coordinator to support daily front-office operations in West Vancouver, British Columbia. This contract is ideal for someone who enjoys creating a welcoming client experience, coordinating appointments, and handling administrative tasks in a busy clinic setting. The successful candidate will play an important role in keeping schedules organized, assisting clients with hearing care products and services, and ensuring accurate documentation and billing support. Responsibilities:• Welcome clients upon arrival, confirm appointments, and prepare examination or consultation rooms for scheduled visits.• Coordinate the daily calendar by arranging appointments, sending reminders, and following up to help maintain attendance.• Provide attentive customer service in person and over the phone, responding to inquiries with professionalism and empathy.• Support the sale of hearing aids and related products by explaining basic information, processing transactions, and assisting with client needs.• Perform basic hearing aid handling such as removing batteries, completing simple upkeep tasks, and preparing devices for client use.• Maintain accurate client records within CRM and office systems while ensuring documentation is current and complete.• Assist with billing activities, including processing claims and supporting files related to third-party payers such as workplace insurance and benefits providers.• Contribute to smooth clinic operations by completing general administrative duties and adapting to day-to-day front desk priorities.
2026-08-12T16:53:42Z

Account Resolution Credit Specialist (Collections)

Calgary, AB
onsite
Permanent
- CAD / Yearly
Robert Half is seeking an Account Resolution Credit Specialist on behalf of our client, a fast-paced and customer-focused organization looking to add a detail-oriented professional to its finance and collections team. This role is ideal for someone with strong communication skills, a solid understanding of accounts receivable and credit processes, and a proven ability to resolve outstanding account issues while maintaining positive client relationships. Key Responsibilities<ul><li>Review, monitor, and manage customer accounts to identify outstanding balances and delinquent payments</li><li>Contact customers by phone, email, and written correspondence to resolve past-due accounts in a professional and timely manner</li><li>Investigate billing discrepancies, payment issues, and account concerns to determine appropriate resolution</li><li>Process account adjustments, payment arrangements, and dispute documentation as needed</li><li>Maintain accurate and up-to-date account records, notes, and collection activity within internal systems</li><li>Collaborate with internal departments such as accounting, customer service, and sales to resolve account-related issues</li><li>Analyze credit information and payment history to support account resolution efforts</li><li>Assist with aging reports, reconciliation activities, and other accounts receivable functions</li><li>Ensure compliance with company policies, internal procedures, and applicable regulations related to collections and credit</li></ul>
2026-07-27T16:43:46Z

Bilingual Collections Specialists

Calgary, AB
remote
Temporary
- CAD / Hourly
We are looking to connect with experienced Bilingual Collections Specialists for future opportunities across Calgary and the surrounding area. If you have a strong background in accounts receivable, customer account management, and professional collections practices, we’d love to hear from you. Responsibilities:<ul><li>Manage assigned customer accounts and follow up on outstanding balances through phone and email communication.</li><li>Review aging reports, identify overdue accounts, and prioritize collection activities.</li><li>Communicate with customers in both English and French to support timely payment resolution and maintain positive business relationships.</li><li>Investigate account discrepancies and work with internal teams to resolve billing or payment issues.</li><li>Maintain accurate collection notes, customer records, and supporting documentation.</li><li>Negotiate payment arrangements within established guidelines and escalate issues when required.</li><li>Support cash application, account reconciliations, and other accounts receivable activities as needed.</li><li>Assist with reporting and provide updates on collection progress and outstanding balances.</li></ul>
2026-08-07T19:53:42Z

Receptionist

Calgary, AB
onsite
Temporary
- CAD / Hourly
Our client is looking for a welcoming and highly organized Receptionist to join their team in Calgary, Alberta. This role supports clients, visitors, and staff by ensuring a welcoming and efficient front-desk experience. The ideal candidate is friendly, organized, professional, and detail-oriented, with strong communication skills and the ability to manage multiple administrative tasks in a fast-paced environment.Responsibilities:<ul><li>Welcome visitors, and guests, directing them to the appropriate person or department.</li><li>Answer general questions about services, events, and resources.</li><li>Manage front desk duties, including visitor sign-ins, deliveries, couriers, and guest notifications.</li><li>Provide administrative support including calendars, meetings, and room bookings.</li><li>Prepare correspondence, presentations, meeting materials, and administrative records.</li><li>Assist with travel coordination, expense paperwork, and internal forms.</li><li>Maintain office supplies, files, and shared spaces, and submit facilities or technology requests.</li><li>Support new employee onboarding, including workspace preparation and orientation logistics.</li><li>Assist with orientations, meetings, and events, including room setup and catering coordination.</li></ul>
2026-08-19T22:58:45Z

Collections Specialist

Brampton, ON
remote
Temporary
25.00 - 27.00 CAD / Hourly
We are looking for a Collections Specialist to join our team in Brampton, Ontario on a Contract basis. In this role, you will support the accounts receivable function by overseeing a large customer portfolio, addressing payment-related concerns, and helping maintain strong cash flow through timely follow-up and accurate documentation. This opportunity is ideal for someone who is organized, detail-oriented, and confident working with customers and internal teams in a fast-paced environment. Responsibilities:• Oversee a high-volume portfolio of customer accounts and determine daily collection priorities to support timely payment recovery.• Review outstanding balances, identify the cause of delayed payments, and work through billing or account issues to move accounts toward resolution.• Prepare and issue customer invoices with accuracy while ensuring billing deadlines are consistently met.• Perform regular account reconciliations and keep detailed records of collection activity, follow-ups, and customer communication.• Track receivables through aging reports and raise overdue or higher-risk accounts for further action when required.• Partner with teams across the business to investigate and resolve payment disputes, invoice concerns, and account discrepancies.• Compile receivables and delinquency reporting for leadership to support visibility into account status and collection performance.• Carry out collection activities in line with established policies, procedures, and compliance expectations.
2026-08-19T17:44:04Z