We are looking for an experienced QA Developer to join our team in Oakville, Ontario, on a long-term contract basis. In this role, you will play a key part in ensuring the quality and reliability of our software applications through rigorous testing and collaboration with cross-functional teams. This is an exciting opportunity to contribute to a dynamic environment within the energy and natural resources industry.<br><br>Responsibilities:<br>• Maintain and update internal QA documentation, including revising existing procedures and creating new configuration specifications.<br>• Develop and execute automated test scripts to validate new and updated application code.<br>• Collaborate with developers to identify and resolve bugs, escalating issues and tracking them through JIRA.<br>• Actively participate in scrum meetings, taking on leadership roles in sessions such as daily stand-ups, planning, reviews, and retrospectives.<br>• Provide mentorship and guidance to team members who are early in their careers, including co-op students and QA analysts, to enhance their skills and effectiveness.<br>• Coordinate testing efforts across teams, including users, vendors, and IT, ensuring timely follow-ups and issue resolution.<br>• Lead or contribute to QA team projects aimed at achieving annual objectives.<br>• Utilize testing tools such as ReadyAPI, TestComplete, and Selenium to ensure comprehensive test coverage and quality assurance.
<p><strong>Job Title:</strong> Director, AML Governance and Compliance (Contract)</p><p><strong>Location:</strong> Downtown Toronto (4 days onsite)</p><p><strong>Duration:</strong> 6-month contract with potential for permanent conversion</p><p><br></p><p>Our client, a reputable bank, is seeking an experienced <strong>Director, AML Governance</strong> to join their Compliance team. This contract opportunity offers a chance to play a key role in enhancing and maintaining the Bank’s AML governance framework. The successful candidate will bring deep AML compliance and governance knowledge and hands-on experience working with FINTRAC, at the Director level. This is a high-impact role with strong visibility across the organization and opportunity to contribute to long-term program development.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead updates and maintenance of AML policies, procedures, and controls to ensure alignment with evolving regulations and best practices</li><li>Support and manage communications with regulatory bodies, including FINTRAC examination coordination</li><li>Assist in AML risk assessments, internal testing, and quality assurance activities</li><li>Develop and deliver AML training content in line with internal policy requirements</li><li>Act as AML Subject Matter Expert (SME) on technology enhancements, product launches, and enterprise-wide initiatives</li><li>Coordinate cross-functional efforts to track and update governance procedures, including maintaining trackers and following up with procedure owners</li><li>Prepare regular reporting and metrics for stakeholders. Support Quality Assurance efforts. </li><li>Support ongoing governance improvements and contribute to building the AML function within the Bank</li></ul><p><strong>Main Areas of Focus:</strong></p><ul><li>AML governance policy support and documentation</li><li>Annual policy/procedure reviews and updates</li><li>Communication and coordination with regulatory authorities (FINTRAC)</li><li>Internal quality assurance support</li><li>Cross-department collaboration for enterprise AML compliance</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Business Analyst to join our team in Ontario, on a long-term contract. In this role, you will play a key part in bridging the gap between technical solutions and business needs, ensuring the successful delivery of high-quality enterprise systems and technology solutions. Working closely with stakeholders, you will contribute to the design, implementation, and enhancement of innovative business applications while supporting ongoing operations.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business users, project sponsors, and subject matter experts to gather and document detailed requirements.</p><p>• Translate business needs into functional designs, process flows, and quality assurance plans.</p><p>• Conduct gap analysis to identify areas for improvement and recommend solutions.</p><p>• Facilitate AB testing and ensure alignment with business objectives.</p><p>• Utilize Atlassian Jira and CRM tools to manage project workflows and track progress.</p><p>• Develop and maintain business requirement documents to guide project execution.</p><p>• Support claim administration processes and ensure compliance with organizational standards.</p><p>• Apply Agile Scrum methodologies to deliver projects efficiently and effectively.</p><p>• Coordinate with external vendors to ensure solutions meet business requirements.</p><p>• Provide ongoing support and enhancements to existing business applications.</p>
<p>Our client, a well-established and growing manufacturing company in British Columbia, is seeking a Manager of Engineering to lead their multidisciplinary engineering team. This hands-on leadership role is essential in driving innovation, supporting efficient production processes, and overseeing the full product development lifecycle. The ideal candidate brings a combination of technical depth, team leadership, and a strong understanding of electrical systems, CAD, and manufacturing best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Engineering & Team Leadership</p><ul><li>Lead and mentor a team of engineers and engineers-in-training (EITs)</li><li>Foster a culture of continuous improvement and innovation</li><li>Guide design-for-manufacturing efforts across current and future product lines</li><li>Serve as Permit to Practice lead under Engineers & Geoscientists BC (EGBC)</li></ul><p>Product Development & Lifecycle Management</p><ul><li>Oversee the complete product development cycle from concept through to launch</li><li>Lead tooling, mold procurement, and prototyping for new product lines</li><li>Manage change control processes and ensure traceability of product updates</li><li>Support hands-on prototype builds and technical layout reviews</li></ul><p>Electrical System Oversight</p><ul><li>Lead system design and troubleshooting for both 12V DC and 120V AC applications</li><li>Provide technical guidance for lithium battery systems, solar integration, and Victron Energy components</li><li>Support production, after-sales, and commissioning teams with electrical systems knowledge</li></ul><p>CAD & BOM Management</p><ul><li>Oversee CAD integrity and model architecture (Onshape preferred)</li><li>Ensure BOM accuracy and alignment with procurement and production teams</li><li>Champion improvements in build sheet automation and configuration control</li></ul><p>Vendor Relations & CNC Oversight</p><ul><li>Maintain strong technical relationships with key equipment suppliers</li><li>Support procurement of engineered parts and systems</li><li>Provide guidance on CNC machine usage and ensure knowledge-sharing between teams</li></ul><p>Compliance & Quality Assurance</p><ul><li>Lead quality inspections and ensure adherence to industry and regulatory standards</li><li>Support EIT mentorship and EGBC compliance initiatives</li></ul>
<p><strong>Job Title:</strong> Senior Financial Analyst</p><p> <strong>Job Type:</strong> Contract (3-4 months, potential for permanent hire)</p><p> <strong>Location:</strong> Downtown Toronto</p><p><strong>Work Model:</strong> Hybrid – 3 days in office. 2 days at home.</p><p><strong> </strong></p><p><strong>Job Description:</strong></p><p> A Senior Financial Analyst will be an integral part of the Finance Team. They will support the organization by building and managing database, and preparing key financial reports.</p><p>They will be building Access databases, in a a specialized role that combines financial analysis expertise with database management skills. </p><p>The Senior Financial Analyst will create, manage, and analyze data within an Access database for financial reporting and decision-making purposes. </p><p><br></p><p>Key Responsibilities:</p><p><br></p><p><strong>Database Development and Maintenance:</strong></p><p>Designing, building, and maintaining an Access database to store and manage financial data, ensuring data accuracy and integrity. </p><p><strong> </strong></p><p><strong>Financial Analysis:</strong></p><p>Analyzing financial data within the Access database to identify trends, variances, and potential issues, providing insights for management and stakeholders. </p><p>Develop detailed financial reports and dashboards at the department level, highlighting trends, risks, and opportunities</p><p><br></p><p><strong>Reporting and Forecasting:</strong></p><p>Creating financial reports and forecasts based on data within the Access database, using tools like Excel or other financial software for visualization and analysis. </p><p>Build and implement budget-to-actual analysis. Collaborate with accounting and program teams to review financial results, variances, and forecasts</p><p>Support the preparation and monitoring of annual budgets, ensuring alignment with funding agreements and internal goals</p><p><br></p><p><strong>Process Improvement:</strong></p><p>Identifying opportunities to streamline financial processes and improve the efficiency of data management within the Access database. </p><p>Build automated monthly P& L and balance sheet reconciliation reports to ensure accuracy and compliance</p><p>Lead or support special projects aimed at improving financial performance, reporting quality, and resource utilization</p><p><br></p><p><strong>Collaboration:</strong></p><p>Working with various stakeholders, including accounting, finance, and IT teams, to understand their needs and ensure the database supports their requirements. </p><p><br></p>
<p>Now Hiring: Remote Audit & Compliance Leaders in Banking</p><p>Location: 100% Remote (Canada)</p><p>Industry: Banking & Financial Services</p><p>Company: Robert Half Canada – On behalf of a leading financial institution</p><p><br></p><p><strong>Position 1: Senior Manager / Associate Director – Regulatory Compliance Management (RCM)</strong></p><p>Are you a seasoned compliance professional with deep expertise in Canadian banking regulations? We are seeking a Senior Manager or Associate Director to lead the audit and validation of the Regulatory Compliance Management (RCM) program, with a focus on OSFI Guideline E-13.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Lead audits of the RCM program and validate regulatory findings.</li><li>Ensure alignment with OSFI E-13 and other Canadian regulatory expectations.</li><li>Collaborate with internal stakeholders to assess compliance frameworks and controls.</li><li>Provide strategic insights and recommendations to enhance regulatory compliance.</li></ul><p>Qualifications:</p><p><br></p><ul><li>10+ years of experience in audit and regulatory compliance within the Canadian banking sector.</li><li>Strong knowledge of OSFI guidelines, particularly E-13.</li><li>Proven ability to lead complex audits and regulatory reviews.</li><li>Excellent communication and stakeholder management skills.</li></ul><p><br></p><p><strong>Position 2: Manager / Senior Manager – Enterprise Conduct Risk Management Audit</strong></p><p>Join a dynamic audit team focused on Enterprise Conduct Risk. We are offering a unique opportunity to work on enterprise-wide risk audits.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Execute audit testing related to conduct risk across the enterprise.</li><li>Collaborate with Canadian and U.S. audit teams to ensure consistency and quality.</li><li>Identify and assess conduct risk controls and recommend improvements.</li><li>Contribute to the development of audit strategies and risk assessments.</li></ul><p>Qualifications:</p><p><br></p><ul><li>7+ years of experience in internal audit, preferably within financial services.</li><li>Experience with conduct risk or enterprise risk management is a strong asset.</li><li>Strong analytical, communication, and project management skills.</li><li>Ability to work independently in a remote, collaborative environment.</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong>DESCRIPTION:</strong> </p><p>A successful candidate will require 3-5 years of experience working in a development team atmosphere and will have solid knowledge of standard programming concepts, practices and procedures. In this position, you will work in an agile team and are expected to express certain degree of creativity. You will report to a project leader(s) or manager.</p><p><em>Responsibilities:</em></p><ul><li>Develop, test and implement new software features</li><li>Clearly and regularly communicate with Team Lead and other teammates</li><li>Test, maintain and recommend software improvements to ensure strong functionality and optimization</li><li>Work with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing</li><li>Identify ideas to improve system performance and impact availability</li><li>Compile timely, comprehensive and accurate documentation and or reports as requested</li><li>Possess up-to-date knowledge of technological developments in the industry</li><li>Communicate effectively and professionally in all forms of communication with internal and external customers</li><li>Possess strong problem solving and decision-making skills while using good judgment</li><li>Multi-task and change from one task to another without loss of efficiency or composure</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>Innovative Projects: Work on exciting and impactful projects that offer opportunities for professional growth.</p><p>Collaborative Environment: Be part of a team that values creativity, collaboration, and innovation.</p><p>Career Advancement: Access to career development and advancement opportunities.</p><p>Dynamic Culture: Join a vibrant, supportive community where your contributions are valued.</p><p>A competitive salary, benefits package, and bonus program If you thrive on being an integral part of a team in a diverse environment, then submit your resume online today.</p>
<p><strong>Job Posting: Senior Internal Auditor Consultant</strong></p><p><strong>Work Arrangement:</strong> REMOTE</p><p><br></p><p>Robert Half is partnering with a globally recognized client in the financial services industry to find Senior Audit Consultants to join their team. The ideal candidates will contribute to the organization’s risk management, operational efficiency, and compliance by focusing on key areas. Consultants will play a pivotal role in ensuring the organization's adherence to regulations and best practices, while proactively identifying areas for improvement, risk mitigation, and strategic alignment. This is an exciting opportunity to work with an industry leader and make a significant impact. Duration of role is 3-4 months, and fully remote.</p><p><strong>Key Responsibilities:</strong></p><p>· Investigating financial operations and ensuring compliance with international regulations and company standards.</p><p>· Assessing cash management, liquidity operations, and foreign exchange strategies.</p><p>· Evaluating the accuracy and robustness of modeling frameworks used for strategic initiatives.</p><p>· Ensure CDIC compliance and operational alignment with the institution’s mandates and standards.</p><p>· Conduct audits of trading systems, front-office operations, and investment portfolios.</p><p>· Evaluate financial reporting quality and alignment with wealth management objectives.</p><p>· Identify operational, financial, and strategic risks across the audited domains, providing actionable recommendations to mitigate risks and enhance processes.</p><p>· Audit adherence to relevant international financial and treasury regulations, industry standards, and organizational policies.</p><p>· Collaborate with department leaders to streamline processes, implement corrective action plans, and share insights on best practices.</p>
<p>Our client is seeking a <strong>Data Governance Engineer</strong> to help implement and maintain enterprise-wide data governance frameworks. You’ll work with modern platforms like <strong>Collibra</strong>, <strong>Informatica MDM</strong>, and <strong>Google Cloud</strong> tools to ensure data quality, lineage, cataloging, and master data consistency across systems.</p><p>You’ll collaborate with cross-functional teams to build scalable, API-driven solutions, integrate metadata platforms, and apply governance policies that treat data as a strategic asset.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>-Design, code, and maintain solutions supporting data catalog, quality, and MDM platforms.</p><p>-Integrate metadata and lineage into tools like Collibra.</p><p>-Build APIs for data ingestion and platform integration.</p><p>-Diagnose and resolve data quality issues using rules, validation, and process controls.</p><p>-Develop conceptual, logical, and physical data models.</p><p>-Map data, define merge rules, and support validation.</p><p>-Work in agile sprints to deliver business-driven features.</p><p>-Translate business needs into scalable governance solutions.</p>
<p><strong>Job Title: </strong>Senior or Intermediate Back-End Developer</p><p><strong>Job Location:</strong> Ottawa</p><p><strong>Department:</strong> R& D</p><p> </p><p><strong>About the Role</strong></p><p>Our client is a supply chain planning and automation platform provided as a SaaS solution. As they continue to grow and evolve, they are looking for a highly organized and detailed oriented <em>Back-End Developer</em> to join their team and play a pivotal role in developing the best-in-class supply chain planning and automation platform. </p><p>You will get to work with large global brands and a highly experienced team. </p><p>If you are high-energy, motivated, and an initiative-taking individual then this could be a fantastic opportunity for you. </p><p> </p><p><strong>Primary Responsibilities</strong> </p><p>· <em>Participate in the entire application lifecycle, focusing on coding and debugging</em></p><p>· <em>Write well-designed and scalable code with unit tests and integration tests</em></p><p>· <em>Maintain and develop back-end frameworks to build server-side software</em></p><p>· <em>Database creation, integration, and management</em></p><p>· <em>Collaborate with the development of new features, enhancements and fix existing system bugs </em></p><p>· <em>Analyze existing code to understand performance impact and propose solutions</em></p><p>· <em>Troubleshoot, debug, and upgrade existing systems</em></p><p>· <em>Keep on top of new technologies</em></p><p>· <em>Interact with BA's, QA's and other peer to clarify business requirements</em></p><p>· <em>Engage and learn about complex business rules related to supply chain planning</em></p><p>· <em>Support demo development activities</em></p><p><br></p>
<p>We are looking for a talented Full-stack Developer to join our clients dynamic team in Vancouver, British Columbia. In this Contract-to-permanent position, you will play a key role in designing and implementing innovative, cloud-based applications that address complex technical and business needs. This opportunity is ideal for a skilled developer who thrives in collaborative environments and is eager to create impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business analysts, stakeholders, and cross-functional teams to gather and translate business requirements into technical solutions.</p><p>• Participate in the full software development lifecycle, including design, coding, testing, deployment, and production support.</p><p>• Modernize existing systems by implementing secure, cloud-based, microservices architectures.</p><p>• Develop and maintain CI/CD pipelines to enhance automation and streamline deployment processes.</p><p>• Ensure the delivery of high-quality, scalable, and secure web applications that meet business needs.</p><p>• Troubleshoot and resolve issues in production systems to maintain reliable application performance.</p><p>• Contribute to the design and development of responsive user interfaces with a focus on UI/UX best practices.</p><p>• Work with Microsoft Azure services, including containerized development and Cosmos DB, to build modern applications.</p><p>• Apply Agile methodologies to manage tasks, prioritize deliverables, and adapt to evolving project requirements.</p>
<p><strong>THE ROLE:</strong> </p><p>Are you a highly skilled Software Developer with a passion for designing innovative web applications and a commitment to technical excellence? Our client, a leading organization in the Edmonton area, is seeking a seasoned developer to spearhead the creation of advanced software solutions and provide leadership and mentorship to a talented team. This is a unique opportunity to leverage your expertise in modern web technologies, scalable systems, and secure platforms in a collaborative, innovation-focused environment.</p><p>Key responsibilities include:</p><ul><li>Leading the development of robust web applications with user-centric interfaces and scalable backend systems</li><li>Writing, reviewing, and enforcing high-quality, efficient, and well-documented code following industry standards and best practices</li><li>Mentoring and supporting junior developers through code reviews, technical coaching, and problem-solving assistance</li><li>Driving architectural discussions to deliver secure, scalable, and maintainable applications.</li><li>Identifying and resolving complex software challenges, prioritizing performance, scalability, and reliability</li><li>Staying informed on the latest trends in web development, introducing innovative practices to improve workflows and project outcomes</li><li>Providing occasional after-hours support during critical updates or problem resolution</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>Your expertise as a Software Developer will be rewarded with a compensation package aligned with market standards and your experience. You will ccontribute to innovative solutions and lead the delivery of exceptional user experiences by joining a leading organization where you’ll stay at the forefront of web development technologies and expand your technical expertise. If you are ready to take your career to new heights and lead in a role that rewards technical excellence and leadership, we’d love to hear from you. Apply online today and join a team that values your expertise, innovation, and contributions!</p>
<p>We’re seeking a Senior Developer to join our clients team to provide technical leadership and drive the development of high-quality, scalable software solutions using .NET and Azure. You’ll mentor developers, collaborate with technical leads, and ensure alignment with architectural standards and best practices. This role requires deep expertise in Microsoft technologies, cloud architecture, and team leadership. This contract opportunity has an initial term of 1-year and will work hybrid on-site in Vancouver, BC.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead design, development, and deployment of .NET applications in Azure.</li><li>Guide developers, conduct code reviews, and enforce coding best practices.</li><li>Collaborate with the Technical Lead to align development with architectural goals.</li><li>Troubleshoot issues, optimize performance, and ensure application reliability.</li><li>Maintain clear, up-to-date technical documentation.</li></ul>
<p>Robert Half Technology is seeking a <strong>Senior Software Development Manager</strong> for a rapidly growing client located in the East GTA. This is a full-time, permanent position offering competitive compensation and excellent benefits. If you meet the qualifications outlined below, we encourage you to apply!</p><p><br></p><p><strong>Position Overview</strong></p><p><strong>Role:</strong> Senior Development Manager</p><p><strong>Type:</strong> Full-Time / Permanent</p><p><strong>Location:</strong> East GTA</p><p><strong>Compensation:</strong> $130,000–$150,000 (negotiable) + Bonus + <strong>Generous Benefits Package</strong>, including:</p><ul><li>3-4 weeks vacation</li><li>Paid time off (PTO)</li><li>Discounted stock purchasing plan</li><li>Comprehensive healthcare benefits</li></ul><p><br></p><p><br></p><p><br></p>
<p>Our client is seeking a self-sufficient and driven <strong>Salesforce Developer</strong> with strong communication skills and a proactive, go-getter attitude to join an ongoing project until the end of September. This individual will play a key role in ongoing Salesforce initiatives, with a focus on both administration and development within <strong>Sales Cloud</strong> and <strong>Service Cloud</strong>. You’ll work closely with internal teams and external vendors, and may assist with data loads ahead of an upcoming go-live. Offered hybrid on-site in Burnaby, the successful applicant will work in office Tuesday and Thursday.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform hands-on Salesforce administration tasks (user setup, configuration, reporting, etc.)</li><li>Develop and maintain custom Salesforce solutions using Apex, Visualforce, and Lightning Components</li><li>Collaborate with internal teams and vendors to implement and enhance Salesforce functionality</li><li>Support data loads and cleanup as part of system go-lives</li><li>Provide ongoing system maintenance and support</li><li>Document technical specifications and processes</li></ul>
<p><strong>📢 Nous Recrutons ! | Spécialiste en Assurance Qualité – Industrie Alimentaire | Montréal, QC</strong></p><p>Notre client, une entreprise bien établie dans le secteur de l’alimentation, est à la recherche d’un <strong>Spécialiste bilingue en assurance qualité</strong> pour rejoindre son équipe à <strong>Montréal, QC</strong>. Il s’agit d’une excellente opportunité pour un(e) professionnel(le) rigoureux(se) ayant une solide expérience en sécurité alimentaire et conformité réglementaire.</p><p><br></p><p>Responsabilités principales :</p><ul><li>Examiner et vérifier la documentation des fournisseurs, les spécifications des produits et les certificats d’analyse.</li><li>Assurer la conformité aux règlements de l'ACIA (Agence canadienne d'inspection des aliments) et se tenir informé(e) des normes en vigueur.</li><li><strong>Solide connaissance de la réglementation canadienne sur l’étiquetage des aliments.</strong></li><li>Gérer et maintenir la documentation en matière de sécurité alimentaire : plans HACCP, procédures de rappel, contrôle des allergènes, etc.</li><li>Participer aux audits internes, aux audits fournisseurs et aux inspections de tierces parties.</li><li>Répondre aux demandes des clients concernant la qualité et la sécurité des produits.</li><li>Communiquer efficacement en français et en anglais avec les clients, les fournisseurs et les autorités réglementaires.</li><li>Collaborer avec les équipes logistique et achats pour vérifier la documentation et assurer la traçabilité des produits.</li><li>Contribuer aux initiatives d’amélioration continue en matière de qualité et de conformité réglementaire.</li></ul>
We are looking for an experienced Senior Software Developer to join our team in Toronto, Ontario. In this long-term contract role, you will play a critical part in supporting enterprise-level software development, focusing on enhancing workflows and optimizing tools for developers. This position offers an excellent opportunity to contribute to innovative projects and leverage your expertise in modern development practices.<br><br>Responsibilities:<br>• Manage and optimize GitHub Enterprise Server, supporting developers with builds and ensuring seamless tool functionality.<br>• Develop and maintain reusable GitHub Actions using JavaScript to enhance workflow efficiency.<br>• Design and implement CI/CD pipelines, including migrating existing systems to improved configurations.<br>• Work extensively with multi-repository setups to streamline collaboration and deployment processes.<br>• Utilize your proficiency in Java or Python to address software development challenges and implement effective solutions.<br>• Collaborate with cross-functional teams to ensure smooth integration of enterprise-level systems.<br>• Lead efforts in debugging, troubleshooting, and resolving complex issues in development and deployment.<br>• Utilize Atlassian Jira for bug tracking and project management to maintain high-quality development standards.<br>• Contribute to backend development efforts using languages such as C++ and Python.<br>• Apply DevOps principles to enhance development workflows and improve system reliability.
We are looking for an experienced Business Analyst to join our team in Toronto, Ontario, on a long-term contract. This role involves meticulous review and analysis of complex account documentation while ensuring compliance with established service level agreements. The successful candidate will collaborate with various partners to streamline processes and provide exceptional support to elite clients.<br><br>Responsibilities:<br>• Review and analyze detailed account documentation and supplementary forms, including trust documents, RESP applications, and other specialized materials.<br>• Manage and respond to inquiries through the mailbox system, ensuring timely and accurate communication.<br>• Conduct thorough screenings of corporate and individual profiles to meet compliance requirements.<br>• Provide clear and precise feedback on documentation deficiencies, rejections, and next steps to internal and external stakeholders.<br>• Collaborate with internal teams and partners to share best practices and enhance operational efficiency.<br>• Promote digital adoption by guiding clients and partners to self-serve resources and tools.<br>• Oversee the account review process for portfolio managers, ensuring standards are met for all clients, including elite accounts.<br>• Investigate and resolve queries promptly to maintain high levels of service quality.<br>• Contribute to the continuous improvement of documentation and review processes by identifying gaps and implementing solutions.