<p>Are you a recent graduate looking to kickstart your career in a dynamic and rewarding environment? If so, we have the ideal opportunity for you! We are seeking motivated and detail-oriented individuals to join our team as a <strong>Customer Support Specialist</strong>. This role is perfect for new grads who are eager to develop their skills, contribute to company success, and grow in a collaborative and professional setting. If you're ready to take the first step in building your career, we encourage you to apply.</p><p><strong>Job Responsibilities:</strong></p><p>As a <strong>Customer Support Specialist</strong>, you will:</p><ul><li>Serve as the first point of contact for customers, </li><li>Handle incoming customer and colleague requests via multiple communication channels, including email and telephone.</li><li>Resolve customer questions and confirm order details promptly and accurately.</li><li>Process orders and manage quotas effectively.</li><li>Provide support to the Sales Team, ensuring smooth operations.</li><li>Accurately maintain customer records and information.</li><li>Collaborate with other departments to share relevant information and enhance productivity.</li><li>Manage confidential data and information with integrity.</li><li>Participate in project-based activities aimed at improving department processes and strategies.</li><li>Meet daily KPI targets to ensure goals are achieved.</li><li>Assist with additional responsibilities as needed.</li></ul><p><br></p>
<p><strong>Senior Audit Manager: Lead, Inspire, Deliver Excellence</strong></p><p>When numbers meet strategy and collaboration, they tell incredible stories of growth, resilience, and success. Our client is not just a CPA firm of accountants, advisors, or number-crunchers—they’re storytellers, puzzle-solvers, and trusted partners to their clients. Every day they work together to ensure their clients thrive, and every step of the way we empower our team to grow, thrive, and achieve impact.</p><p><br></p><p><strong>What Makes the Role Unique?</strong></p><p>As a <strong>Senior Audit Manager</strong>, you’ll be at the forefront of transforming financial complexities into actionable insights while delivering best-in-class services. This isn’t just a job; it’s your opportunity to lead teams, build enduring client relationships, and advance business development efforts that shape the future of the firm.</p><p><br></p><p><strong>What You’ll Achieve as a Senior Audit Manager</strong></p><ul><li>Drive strategic client management excellence</li><li>Manage a diverse portfolio of clients with advanced business, assurance, and tax needs.</li><li>Lead high-value meetings with clients, articulating strategies and resolving issues.</li><li>Draft and sign off on financial statements, ensuring precise disclosure and compliance.</li><li>Oversee assurance engagements, carrying out detailed reviews to maintain quality.</li><li>Prepare and analyze complex corporate and personal tax returns to deliver optimal results.</li><li>Exemplify leadership & operational excellence</li><li>Lead multi-disciplinary teams, fieldwork assignments, and large client engagements with confidence.</li><li>Allocate resources effectively, balancing demands with timelines and budgets.</li><li>Mentor, coach, and inspire junior staff to achieve personal and organizational goals.</li><li>Conduct performance evaluations and create development plans to ensure growth and success.</li><li>Take an active role in knowledge-sharing, leading internal training programs and facilitating monthly sessions that empower your team.</li><li>Innovate and Drive Practice Development</li><li>Respond to Requests for Proposals (RFPs) and actively support winning new business initiatives.</li><li>Partner with Managing Partners to design policies and streamline processes that elevate firm-wide performance.</li><li>Chair internal strategy meetings, create agendas, and oversee follow-through initiatives.</li><li>Conduct advanced technical research to provide trusted consultation on complex tax and accounting matters.</li><li>Oversee billing, work-in-progress (WIP) management, and financial controls for client portfolios under your leadership.</li></ul><p><strong>What’s In It for You?</strong></p><ul><li>Competitive compensation package with full health benefits.</li><li>Strong work/life balance with flexibility to help you balance your family an personal commitments.</li><li>Collaborative culture.</li><li>Meaningful client impact.</li></ul>
<p>Are you ready to take the next step in your public accounting career, with a clear path to partnership? Do you thrive in a collaborative environment where your professional growth, work/life balance, and flexibility are prioritized? If so, we have the perfect opportunity for you!</p><p><br></p><p>We are seeking a dynamic and motivated <strong>Audit Manager </strong>to join an innovative and growth-focused public accounting firm in the Niagara Region. This role offers an incredible opportunity for unlimited career progression, including a defined path to partnership, while simultaneously fostering professional development and promoting a balanced lifestyle.</p><p><br></p><p><strong>What You’ll Do</strong></p><p><br></p><p><strong>As an Audit Manager, you will:</strong></p><ul><li>Lead and execute audit, review, and compilation engagements, ensuring the delivery of quality results within established timelines.</li><li>Collaborate with team members and clients onsite to build strong relationships, identify client needs, and deliver tailored solutions.</li><li>Mentor and guide junior team members, providing support and encouragement to help them thrive.</li><li>Manage multiple engagements simultaneously, ensuring projects are completed accurately, on time, and on budget.</li><li>Conduct research on complex auditing and accounting issues to provide insight and guidance to clients.</li><li>Identify opportunities for process improvements, client growth, and service expansion to support business goals.</li></ul><p><strong>What You’ll Achieve</strong></p><ul><li>Deliver quality deliverables that exceed client expectations.</li><li>Strengthen client relationships and enhance retention rates through exceptional service.</li><li>Create scalable processes and contribute to the firm’s continued success and expansion.</li><li>Develop as a trusted leader within the firm with a structured path to becoming a Partner.</li></ul><p><strong>Why Join Our Client (and Join Another CPA Firm?)</strong></p><ul><li>Flexibility & Work/Life Balance: Enjoy a supportive culture that values your personal life while maintaining professional excellence.</li><li>Career Growth: Benefit from unlimited growth opportunities, a clear pathway to partnership, and the chance to work closely with leadership.</li><li>Collaborative Environment: Work onsite with a team of motivated, talented professionals who encourage teamwork, communication, and innovation.</li><li>Continuous Learning: Access learning and development resources to keep your technical skills sharp and stay ahead in a dynamic field.</li><li>Impactful Leadership: Make a direct impact on the firm’s success and contribute to building a high-performing team.</li></ul><p><strong>Take the Next Step</strong></p><p>Are you ready to expand your career, grow into a leadership role, and work with a firm deeply invested in your success and well-being? If so, we’d love to have a conversation with you!</p><p>Apply now and make your next professional move your best one yet. Together, we’ll reach greater success!</p>
<p><strong>Overview</strong></p><p> As a Digital Product Manager, you will play a pivotal role in shaping and driving the online customer experience for a fast-growing, international eCommerce company specializing in personalized products. This is a senior-level position that requires a dynamic leader with a track record of owning and executing digital product roadmaps in a retail or eCommerce environment. You will work cross-functionally to ensure all aspects of the digital strategy align with business goals while continually optimizing the online experience to boost engagement, conversions, and customer satisfaction.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Digital Product Leadership:</strong> Develop, communicate, and execute a clear and comprehensive digital product roadmap within the Shopify Plus ecosystem, ensuring alignment with overall business objectives.</li><li><strong>Website Optimization and Marketing Support:</strong> Collaborate with marketing teams to enhance the online presence, optimize landing pages, and support website-driven campaigns.</li><li><strong>eCommerce Expertise:</strong> Leverage your Shopify experience to drive improvements to functionality, performance, and user experience across desktop and mobile platforms.</li><li><strong>Strategy and Execution:</strong> Work hands-on to define product strategies, coordinate cross-functional initiatives, and manage the lifecycle of digital product initiatives from ideation to launch.</li><li><strong>Data-Driven Insights:</strong> Utilize analytics to assess the performance of digital products and inform strategic decisions through actionable insights.</li><li><strong>Collaboration:</strong> Partner with design, development, and marketing teams to execute innovative ideas, ensuring alignment and consistency across projects.</li><li><strong>Customer-Centric Innovation:</strong> Bring an entrepreneurial mindset to uncover new opportunities for personalization and customer engagement, ensuring the business remains a leader in its space.</li></ul><p><br></p>
We are looking for a Bilingual French Collections Specialist to join our team in North York, Ontario. In this Contract-to-Permanent position, you will play a key role in managing collections processes to ensure accurate billing and timely recovery of outstanding funds. This role offers an excellent opportunity to leverage your bilingual communication skills in a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Conduct both inbound and outbound collections calls to recover overdue payments.<br>• Manage billing and reporting tasks, ensuring all activities are completed within established deadlines.<br>• Address vendor inquiries promptly and provide accurate information.<br>• Maintain and update customer files regularly to ensure all data remains accurate and current.<br>• Follow up on past-due accounts and document all interactions and outcomes in the system.<br>• Accurately record customer payments and ensure they are properly reflected in relevant reports.
<p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
<p>We are looking for an experienced and driven Talent Acquisition Specialist to help our client build exceptional teams. In this role, you will play a key part in identifying and recruiting top-tier talent across various while providing strategic guidance on hiring practices. Your expertise in sourcing, evaluating, and onboarding candidates will ensure organizations secure the talent they need for sustained success.</p><p><br></p><p>Responsibilities:</p><p>• Partner with clients to understand their hiring needs, organizational goals, and company culture.</p><p>• Utilize innovative sourcing methods, including job boards, applicant tracking systems, and LinkedIn Recruiter, to identify and attract high-quality candidates.</p><p>• Conduct thorough evaluations of candidates’ skills, experiences, and fit for specific roles.</p><p>• Oversee the entire recruitment process, ensuring efficiency and a positive experience for all involved.</p><p>• Stay informed about market trends and emerging talent acquisition strategies to enhance recruitment outcomes.</p><p>• Develop and maintain talent pipelines to support future hiring requirements.</p><p>• Offer expert advice to clients on hiring trends, talent availability, and compensation benchmarking.</p>
<p><strong>Plant Controller Opportunity in Burlington: Career Growth, Learning, and Onsite Collaboration</strong></p><p><br></p><p>Are you ready to elevate your career in a dynamic manufacturing environment? We are teaming up with an industry-leading organization to find a highly skilled Plant Controller who thrives on leadership, collaboration, and financial acumen.</p><p>This is not your average Plant Controller role – it’s an opportunity to be a key business partner to the General Manager, influence an entire site’s financial success, and drive impactful business decisions. If you're looking for a chance to maximize your career growth, gain advanced learning experiences, and work alongside a top-tier team, this role is perfect for you.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li>Career Advancement: Drive site-wide financial strategies with a company that values personal and professional growth.</li><li>Learning Opportunities: Gain hands-on experience through working directly with industry leaders while staying at the forefront of best practices in finance and manufacturing operations.</li><li>Onsite Collaboration: Embrace a collaborative work environment where strong partnerships across departments drive success.</li><li>Competitive Compensation Plan: Our client offers a generous compensation package including base salary, performance bonus, health benefits, defined benefit pension plan and 3-4 weeks paid vacation.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Financial Leadership: Manage all accounting, budgeting, reporting, and financial analysis activities for the site, all while ensuring compliance and safeguarding assets.</li><li>Strategic Planning & Analysis: Lead the preparation of financial statements, budgets, and detailed analyses to assess business performance and identify areas for improvement.</li><li>Operational Support: Work closely with department heads and General Management to ensure budget variances are explained and properly controlled.</li><li>Standard Compliance: Ensure all internal, external, and governmental audits are completed successfully while upholding the organization's quality and safety systems.</li><li>Team Leadership: Direct and develop the accounting team, delivering coaching, training, and performance evaluations to nurture success within the department.</li></ul><p><br></p><p><strong>More About This Opportunity</strong></p><p>This team fosters a high-performing culture where employees are challenged, supported, and empowered to grow. In this role, you’ll build lasting collaboration with cross-functional teams, including Operations, IT, Sales, and Customer Service, as well as maintain contact with the company's 20+ plants across North America to stay ahead of industry trends.</p><p><br></p>
<p>Our client is seeking a dynamic Manager, Strategic Sourcing & Distribution to lead cross-functional initiatives aimed at optimizing sourcing strategies and third-party distribution relationships, ensuring best-in-class supply chain performance across the U.S. and Canada. This leadership role focuses on supplier engagement, distributor management, and fostering collaboration across internal teams and external partners.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead sourcing and distribution strategies to achieve short- and long-term operational goals.</p><p>• Manage supplier and distributor relationships, including RFI/RFP processes, contract negotiations, and performance reviews.</p><p>• Analyze spend, industry trends, and distribution data to identify cost-saving and optimization opportunities.</p><p>• Oversee pricing submissions and ensure compliance with sourcing and distribution contracts.</p><p>• Drive continuous improvement initiatives across sourcing and distribution functions.</p><p>• Collaborate with internal teams, including Demand Planning, Supply Planning, Logistics, and Market Operations.</p><p>• Conduct site inspections, satisfaction surveys, and annual business reviews with distribution centers.</p><p>• Support strategic initiatives such as promotions, automation, and transformation projects.</p><p>• Ensure alignment with company values and provide franchisee-centric solutions.</p><p>• Recommend and manage transitions between existing distributors and new acquiring distributors.</p><p>• Maintain responsibility for continuity and contingent distribution options within the assigned territory.</p><p>• Champion national roles in areas such as service, quality, continuous improvement, and Subway partnerships.</p><p>• Perform additional duties as assigned.</p>
<p><strong>Job Description: SAP Ariba –Training– Procurement Specialist</strong></p><p><strong>Position Overview</strong></p><p><strong> Our client is seeking a highly skilled and experienced SAP Ariba – Training – Procurement Specialist</strong> to play a pivotal role in ensuring a successful implementation of SAP Ariba for procurement processes. This position involves support for training initiatives, and alignment with organizational readiness for go-live. The ideal candidate will have extensive experience in a strong understanding of procurement workflows, and a background in training users across diverse functional areas. This is a flexible hybrid working arrangement, for a 8–12-month duration.</p><p><strong>Key Responsibilities</strong></p><p>· Collaborate with the Organizational Change Management (OCM) team to develop tailored training materials for diverse user groups (e.g., administrative staff, nurses, and stakeholders across 600 departments).</p><p>· Deliver dynamic training formats, including face-to-face workshops, online learning sessions, user manuals, team visuals, and other forms of interactive content.</p><p>· Effectively train 400+ end-users in classroom sessions, utilizing computer labs and workstations.</p><p>· Ensure all users are equipped with the skills and knowledge to operate the SAP Ariba system post-implementation.</p><p>· Conduct readiness assessments to identify gaps and provide targeted solutions to address them.</p><p>· Support the deployment phase by assisting users during the transition to the new procurement platform.</p><p><strong> </strong></p><p> </p>
<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
<p><strong>Functional Business Analyst: Tester and Support – Finance ERP </strong></p><p><strong>Position Overview:</strong></p><p> Our client in East York is seeking a detail-oriented and hands-on functional Business Analyst for the finance ERP project team. This role is focused on writing and executing test scripts with Microsoft Dynamics 365 Finance and Operations (D365 F& O). The ideal candidate has a background in finance, possesses D365 experience, and is comfortable diving into granular details. The role requires working closely with internal teams and have a collaborative, tactical approach. Financial processes are thoroughly tested, particularly around billing, accruals, and receipt collections, and help achieve project success. This is a 6 month contract with a 5 day working arrangement. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop detailed test scripts for financial ERP processes within D365 F& O.</li><li>Execute test scenarios focusing on billing, accrual, and receipt collection functionalities with precise accuracy.</li><li>Engage side-by-side with the project team, including finance and IT resources, to ensure functional success.</li><li>Provide detailed insights and solutions, working beneath the surface on specific financial workflows and processes.</li><li>Validate finance ERP system processes across multiple scenarios to ensure accuracy and completeness.</li><li>Document results, identify defects, and recommend resolutions.</li><li>Apply practical knowledge of D365 F& O to align system functionalities with finance operational needs.</li><li>Collaborate with system specialists to address areas requiring refinement or customization.</li><li>Dive deep into finance details, connecting billing systems with accruals and collections.</li><li>Offer subject-matter expertise for financial transactions and system workflows.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This Contract-to-permanent position offers an exciting opportunity to support our claims department and provide exceptional service to our members. If you thrive in a fast-paced environment and enjoy multitasking, this role could be the perfect fit for you.<br><br>Responsibilities:<br>• Prepare a variety of claims-related documents, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process financial transactions on claims files, such as payments for appraisal fees, glass claims, and police report fees.<br>• Assist the Total Loss team by preparing and sending Proof of Loss documents to facilitate claim resolution.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate and dispatch property damage claim files to legal representatives when required.<br>• Organize, sort, and distribute incoming correspondence to ensure timely processing.<br>• Make outbound calls to members to collect First Notice of Loss details for new claims submitted after hours or online.<br>• Handle inbound calls as needed, ensuring callers are directed efficiently to the appropriate department or resource.
