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6 results for Sr Customer Service Coordinator in Etobicoke, ON
- Toronto, ON
- remote
- Temporary
- 25.00 - 27.00 CAD / Hourly
- We are looking for a Sr. Customer Service Representative to join a machinery manufacturing organization in Toronto, Ontario on a Long-term Contract basis. This position acts as a key point of contact for customers while coordinating with sales, production, logistics, and finance to ensure orders move efficiently from initial request through final delivery. The role also contributes to forecast visibility, documentation accuracy, and timely communication, helping create a dependable customer experience and strong operational support across the business.<br><br>Responsibilities:<br>• Oversee the complete order cycle, including order entry, documentation review, status follow-up, and delivery coordination to ensure accuracy and timeliness.<br>• Respond to customer inquiries regarding product availability, expected lead times, shipment progress, and delivery schedules with clear and proactive communication.<br>• Maintain well-organized customer records, including commercial agreements, contracts, correspondence, and supporting account documentation.<br>• Administer customer portal activities such as purchase order confirmations, shipment document uploads, and advance shipping notifications.<br>• Work closely with sales, manufacturing, and logistics teams to prevent order discrepancies and support smooth fulfilment activities.<br>• Monitor outstanding receivables, send account-related updates to customers, and escalate overdue payment issues that may affect future shipments.<br>• Support sales planning by reviewing opportunity pipelines, highlighting items approaching expected close dates, and contributing to quarterly shipment and revenue forecasts.<br>• Analyse forecast performance against actual results, prepare funnel and conversion updates, and provide information that supports planning discussions.<br>• Coordinate finance-related customer documentation, including reconciliations, guarantees, letters of credit, and audit support requirements.<br>• Prepare and process customer and vendor paperwork, including proforma invoices and inspection-related documents, while ensuring shipment documentation meets required standards.
- 2026-11-12T00:00:00Z
- Thornhill, ON
- remote
- Temporary
- 18.00 - 18.00 CAD / Hourly
- <p>On behalf of our client, Robert Half is seeking a Customer Service Representative to join the team in Thornhill, ON. This is a remote contract position for a defined five-week period. The successful candidate will contribute to administrative and claims coordination activities within a dynamic environment.</p> <strong>Job Responsibilities</strong> <ul><li>Prepare correspondence using Microsoft Word to support claims processes.</li><li>Send documents through electronic messaging platforms, fax systems, and traditional mail as needed.</li><li>Attach examination reports to the appropriate communications when required.</li><li>Process payments for claims submitted through internal systems.</li><li>Communicate with claims adjusters and team members to ensure timely resolution of inquiries.</li><li>Maintain accuracy and organization when handling high volumes of information and correspondence.</li><li>Balance multiple priorities and adapt to shifting business needs within established deadlines.</li><li>Collaborate with colleagues in a fast-paced, team-oriented environment.</li><li>Demonstrate strong customer service and interpersonal skills across departments.</li><li>Participate in ongoing communication and collaboration with claims teams.</li></ul> <strong>Job Requirements</strong> <ul><li>Demonstrated proficiency in Microsoft Word.</li><li>Strong written and verbal communication abilities.</li><li>Solid organizational and time-management skills with the ability to multitask.</li><li>High attention to detail and analytical problem-solving capabilities.</li><li>Ability to work independently while contributing to team objectives.</li><li>Comfort managing multiple tasks and priorities in a deadline-driven setting.</li><li>Previous experience in insurance, claims, financial services, or a related field is preferred.</li></ul>
- 2026-11-14T00:00:00Z
- Markham, ON
- remote
- Permanent
- 100000.00 - 105000.00 CAD / Yearly
- We are looking for an experienced Sr. Accountant to support core accounting operations and help maintain accurate financial records for the office. This position is suited to someone who is detail oriented and can manage reconciliations, oversee month-end activities, and work confidently across major ERP platforms. The successful candidate will contribute to timely reporting, strengthen financial controls, and partner with internal teams to resolve accounting issues efficiently.<br><br>Responsibilities:<br>• Prepare and post journal entries while ensuring the general ledger remains accurate, complete, and properly supported.<br>• Lead monthly and period-end close activities, including reviewing account activity and resolving discrepancies within required timelines.<br>• Perform detailed reconciliations for bank accounts, balance sheet accounts, and other key financial records to support reporting integrity.<br>• Investigate variances and outstanding items, then follow through with corrective actions to maintain clean and reliable account balances.<br>• Work within systems such as NetSuite, Oracle, or SAP to process transactions, extract financial data, and support accounting analysis.<br>• Develop and maintain reconciliation schedules, supporting documentation, and working papers for internal review and audit readiness.<br>• Collaborate with cross-functional stakeholders to clarify accounting matters, improve processes, and support consistent financial practices.<br>• Use Microsoft Excel to analyze data, prepare reports, and streamline recurring accounting tasks through efficient workbook management.
- 2026-11-13T00:00:00Z
- Mississauga, ON
- remote
- Temporary
- 35.00 - 37.00 CAD / Hourly
- <p>We are looking for an experienced Sr. Accountant with hands-on experience working in a shared services environment to join a pharmaceutical organization in Mississauga, Ontario on a contract basis. In this role, you will take ownership of key accounting activities, support accurate and timely financial reporting, and contribute to a disciplined month-end close process. You will serve as a key liaison between corporate finance, shared services, and local business teams, coordinating the resolution of accounting issues, strengthening collaboration, and identifying opportunities to improve processes and efficiency.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as a key liaison between corporate finance, shared services, and local business teams to address accounting inquiries, resolve issues, and ensure alignment on deliverables and reporting expectations.</li><li>Investigate accounting discrepancies and processing issues, identify root causes, and coordinate corrective actions with the appropriate teams through to resolution.</li><li>Lead core month-end accounting activities, including preparing and reviewing journal entries, reconciliations, and reporting packages for corporate finance.</li><li>Manage the full close cycle for assigned entities, coordinating shared services inputs and ensuring deadlines are met and financial information is complete, accurate, and compliant with reporting requirements.</li><li>Review work and financial information provided by shared services, address gaps or errors, and follow up on outstanding items to support a timely and accurate close.</li><li>Assess intercompany billings to confirm correct coding, reasonableness, and allocation across business units and profit centres, working with corporate and shared services teams to resolve discrepancies.</li><li>Collaborate with FP&A to analyze differences between actual results and budget or forecast and provide meaningful explanations for cost centre variances.</li><li>Perform detailed account and cost analysis to support decision-making, highlight trends, and improve financial visibility.</li><li>Identify inefficiencies in accounting workflows, handoffs, and communication between teams, and help implement practical improvements that reduce errors, rework, and delays.</li><li>Maintain adherence to accounting standards, internal controls, and company policies while strengthening process documentation and clarifying responsibilities across teams.</li><li>Support internal and external audits by coordinating documentation, responding to inquiries, and assisting with tax-related financial requests.</li><li>Apply sound judgment to prioritize deliverables, take ownership of issue resolution, and escalate matters appropriately.</li></ul><p><br></p>
- 2026-11-13T00:00:00Z
- Markham, ON
- remote
- Permanent
- 80000.00 - 100000.00 CAD / Yearly
- <p>On behalf of our client, Robert Half is seeking a Sr. Accountant based in Markham, ON. This on-site position involves overseeing diverse accounting operations for multiple business lines, including real estate and equestrian activities. The organization values a candidate who can bring expertise in managing financial processes and is comfortable working in a dynamic office environment.</p><ul><li><strong>Job Responsibilities</strong></li><li>Oversee complete accounting cycles for several entities using QuickBooks Online and QuickBooks Desktop.</li><li>Process accounts payable, accounts receivable, payroll, and reconcile monthly bank statements.</li><li>Conduct monthly reconciliations between real estate and equestrian business lines to ensure accurate intercompany transactions.</li><li>Maintain ledgers for property management and equestrian operational expenses.</li><li>Prepare financial statements, cash flow forecasts, and variance analyses on a monthly basis.</li><li>Support year-end tax preparation and facilitate government filings such as HST and payroll source deductions.</li><li>Monitor and analyze costs related to livestock, boarding, and farm maintenance activities.</li><li>Assist with special projects and provide support for various operational tasks as required.</li><li><strong>Job Requirements</strong></li><li>Minimum of 3 years of relevant accounting experience.</li><li>Post-secondary degree or diploma in Accounting, Finance, or Business Administration.</li><li>Demonstrated proficiency with QuickBooks Online and QuickBooks Desktop.</li><li>Prior experience supporting <span style="background-color: rgb(255, 255, 255);">equestrian activities / </span>racetrack operations is a very strong asset. </li><li>Intermediate skills in Microsoft Excel, Word, and Outlook for reporting and documentation.</li><li>Strong analytical, organizational, and time-management abilities.</li><li>Ability to commute daily to the Newmarket, ON office.</li></ul>
- 2026-11-14T00:00:00Z
- Toronto, ON
- remote
- Permanent
- 105000.00 - 120000.00 CAD / Yearly
- <p><strong>Role Overview</strong></p><p>We are seeking a detail-oriented and analytical Senior Accountant to join our finance team. Reporting to the Controller, this individual will play a key role in the day-to-day accounting operations, financial reporting, and ongoing improvement of financial processes and systems.</p><p><br></p><p>The successful candidate will have a strong foundation in accounting, combined with the analytical capabilities to support budgeting, forecasting, financial analysis, and operational decision-making. This is a hands-on role suited to a proactive individual who enjoys taking ownership of their work, solving problems, and contributing beyond traditional accounting responsibilities.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p><strong> </strong></p><p><strong>Accounting & Financial Reporting</strong></p><ul><li>Perform month-end and year-end accounting activities, including journal entries, accruals, account reconciliations, and general ledger maintenance.</li><li>Prepare monthly financial statements and supporting schedules, ensuring accuracy, completeness, and timely reporting.</li><li>Assist the Controller in maintaining an efficient and reliable monthly close process.</li><li>Manage and support accounts payable activities, including vendor reconciliations and payment processing.</li><li>Support accounts receivable processes and collaborate with the accounting team to resolve discrepancies.</li><li>Prepare bank reconciliations, HST filings, and other routine accounting and compliance requirements.</li><li>Support inventory accounting, including inventory reconciliations, valuation, and cost of goods sold analysis.</li><li>Assist with external audits, year-end requirements, and preparation of supporting documentation.</li><li>Identify and implement improvements to accounting processes, internal controls, and reporting accuracy.</li></ul><p><strong>Financial Planning & Analysis</strong></p><ul><li>Assist in the preparation of annual budgets, periodic forecasts, and financial projections.</li><li>Analyze monthly financial results against budgets, forecasts, and prior periods, identifying significant variances and underlying business drivers.</li><li>Prepare financial and operational analysis to support management decision-making.</li><li>Develop and maintain financial reports, dashboards, and key performance indicators (KPIs), including sales, gross margins, inventory, and operating expenses.</li><li>Support profitability analysis by customer, product, and business segment.</li></ul><p><strong>Cash Flow & Working Capital</strong></p><ul><li>Analyze accounts receivable, accounts payable, and inventory balances to identify trends and opportunities for improvement.</li><li>Monitor key working capital metrics, including inventory turnover, receivable days, payable days, and the cash conversion cycle.</li><li>Support the preparation of financial reporting packages and schedules required by lenders.</li></ul><p><strong>Qualifications</strong></p><ul><li>Post-secondary education in Accounting, Finance, or a related discipline.</li><li>Background in full cycle accounting, including exposure to month-end close, financial reporting, and general ledger accounting.</li><li>Experience in an inventory-intensive business environment.</li><li>Excellent analytical, organizational, and problem-solving skills.</li><li>Strong attention to detail, with the ability to manage multiple priorities and meet deadlines.</li><li>Effective communication and interpersonal skills, with the ability to collaborate across departments.</li><li>A proactive, hands-on approach and willingness to take ownership of responsibilities in a growing business environment.</li></ul>
- 2026-11-10T00:00:00Z