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Learning & Development Manager - Insurance
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is one of Australia's leading superannuation funds, situated in a gorgeous open plan office in the CBD with a hybrid model offered. They are developing an in-department Training function for their Insurance branch, to ensure continuous development opportunities for employees and service excellence is provided to members.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>Reporting to the Senior Manager, Insurance Delivery &amp; Performance, this is a newly created role looking for a strategic, innovative and hands on L&amp;D professional, who can utilise their existing technical knowledge within Superannuation, Insurance, Claims and/or Underwriting to enhance department performance. You will have one direct report - an experienced Training Specialist, to support with the delivery.</p><p>This role is Monday-Friday, 60% in office, 40% from home per week. </p><p><strong><span style="text-decoration: underline;"><br />Duties</span></strong></p><ul><li>Identify group and individual training needs and opportunities on an ongoing basis, through various gap analysis and feedback methods</li><li>Design, develop and deliver best practice, role-based training plans</li><li>Develop and deliver or coordinate the delivery of group training in line with strategic objectives to create consistent, effective and efficient insurance related interactions</li><li>Implement effective learning methodologies, such as e-learning, classroom training, workshops, and coaching, to meet the diverse learning styles of team members</li><li>Lead a Training Specialist who deliver training and coaching to ensure consistency with the structured training plan and its objectives.</li><li>Analyse the effectiveness of training programs and review delivered training programs, themes, observations and areas for improvement</li></ul><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><p>To be a successful candidate you <strong>must</strong> have:</p><ul><li>Previous experience in a senior Training/Learning &amp; Development role, with a focus on strategy, assessment and through to delivery, ideally within Superannuation - <strong>essential</strong></li><li>Previous experience &amp; strong knowledge base within either Superannuation, Insurance, Claims and/or Underwriting - <strong>highly desirable </strong></li><li>Proven management or leadership expertise with at least one direct report</li></ul><p><strong><span style="text-decoration: underline;"><br />Culture &amp; Benefits</span></strong></p><ul><li>Work for an industry leader!</li><li>Take ownership of an internal function and develop it end to end!</li><li>Hybrid working model offered!</li><li>Attractive additional leave entitlements offered!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number</em> <em>06810-0013300945KB </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuNTQ2ODQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 140000 - 150000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is one of Australia's leading superannuation funds, situated in a gorgeous open plan office in the CBD with a hybrid model offered. They are developing an in-department Training function for their Insurance branch, to ensure continuous development opportunities for employees and service excellence is provided to members.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>Reporting to the Senior Manager, Insurance Delivery &amp; Performance, this is a newly created role looking for a strategic, innovative and hands on L&amp;D professional, who can utilise their existing technical knowledge within Superannuation, Insurance, Claims and/or Underwriting to enhance department performance. You will have one direct report - an experienced Training Specialist, to support with the delivery.</p><p>This role is Monday-Friday, 60% in office, 40% from home per week. </p><p><strong><span style="text-decoration: underline;"><br />Duties</span></strong></p><ul><li>Identify group and individual training needs and opportunities on an ongoing basis, through various gap analysis and feedback methods</li><li>Design, develop and deliver best practice, role-based training plans</li><li>Develop and deliver or coordinate the delivery of group training in line with strategic objectives to create consistent, effective and efficient insurance related interactions</li><li>Implement effective learning methodologies, such as e-learning, classroom training, workshops, and coaching, to meet the diverse learning styles of team members</li><li>Lead a Training Specialist who deliver training and coaching to ensure consistency with the structured training plan and its objectives.</li><li>Analyse the effectiveness of training programs and review delivered training programs, themes, observations and areas for improvement</li></ul><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><p>To be a successful candidate you <strong>must</strong> have:</p><ul><li>Previous experience in a senior Training/Learning &amp; Development role, with a focus on strategy, assessment and through to delivery, ideally within Superannuation - <strong>essential</strong></li><li>Previous experience &amp; strong knowledge base within either Superannuation, Insurance, Claims and/or Underwriting - <strong>highly desirable </strong></li><li>Proven management or leadership expertise with at least one direct report</li></ul><p><strong><span style="text-decoration: underline;"><br />Culture &amp; Benefits</span></strong></p><ul><li>Work for an industry leader!</li><li>Take ownership of an internal function and develop it end to end!</li><li>Hybrid working model offered!</li><li>Attractive additional leave entitlements offered!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number</em> <em>06810-0013300945KB </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuNTQ2ODQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-18T06:07:19Z

Learning & Development Manager - Insurance job in Melbourne Cbd | Robert Half