<p>Robert Half is partnered with a Not-For-Profit in Brisbane, and they are seeking an IT Support Specialist. In this role, you will be responsible for:</p><ul><li>Providing Level 1-2 <strong>helpdesk support</strong> to end users across Queensland.<br /> * Be the onsite support as needed to deliver timely <strong>deskside support</strong> to end users.<br /> * Troubleshooting and resolving issues related to <strong>AD and Office 365</strong> applications.<br /> * Escalating issues to appropriate teams as necessary.</li></ul><p>Details:</p><ul><li>5 days WFO work arrangement in Brisbane.</li><li>Working in a Microsoft &amp; Windows 10/11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of extension is likely.</li></ul><p>Requirements:</p><ul><li>Working rights in Brisbane (no sponsorship provided).</li><li>Proven experience in a Level 1/2 IT Support role.</li><li>Decent knowledge of Active Directory, <strong>Intune, </strong>ITIL practices and experience using an ITSM tool.</li><li>Proven <strong>deskside support</strong> experience in directly assisting end users.</li><li>Excellent <strong>customer service</strong>, communication and interpersonal skills.</li></ul><p>Please send your resume by clicking on the apply button or contact Matthew Lee directly at <a href="mailto:[email protected]">[email protected]</a> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuMjcwMDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

MS 365, Windows 10/11, Active Directory, Intune, ServiceDesk Plus (ManageEngine)