<p><strong>The Role:</strong></p><p>Are you a proactive, dynamic IT professional looking to make a step up into a junior systems administrator position?</p><p>This role is an exciting opportunity for an individual eager to progress from the service desk and break fix work to a role involving collaborative problem solving, an introduction to project work, work with emerging technologies and stakeholder consultation. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot, administer and proactively manage issues with Office 365 and Azure environments.</li><li>Troubleshoot hardware, software, and network connectivity issues</li><li>Provide timely and professional technical support to end users via phone, email, and ticketing systems.</li><li>Keeping abreast of emerging technologies (Automation/AI), completing training and ongoing development of your skills</li></ul><p><strong>Requirements:</strong></p><ul><li>2-3+ years of experience in an IT support role</li><li>Experience with Azure Active Directory and Office 365 (Intune, exchange, SharePoint etc.), with a strong technical foundation.</li><li>Basic experience/knowledge of networking concepts &amp; troubleshooting, DNS.</li><li>Excellent communication and interpersonal skills, with an ability to engage collaborative teams.</li><li> A proactive mindset with a willingness to upskill and adapt in a dynamic IT landscape.</li><li>Must be an Australian Citizen or Permanent Resident.</li><li>Availability to work on-site full-time in central Brisbane</li></ul><p>This is a fantastic opportunity to step into a career-building role within a supportive organization. If this sounds like your next move, apply now!</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/dmFsZW50aW5lLmFrZW0uMDA5ODkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">