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Senior Order Entry Specialist in White Plains, NY

Senior Order Entry Specialist job description

The senior order entry specialist oversees the accurate and timely processing of customer orders, ensuring compliance with company policies and client requirements. This role supports sales operations by managing complex order workflows, resolving discrepancies and maintaining high standards of data integrity.Working closely with sales teams, finance and logistics, the senior order entry specialist verifies order details, monitors fulfillment and provides exceptional customer support. This position plays a critical role in streamlining order management and enhancing the overall customer experience.

Typical Senior Order Entry Specialist duties:

Review and process customer orders with precision and attention to detail.Validate pricing, product availability and contract terms before order submission.Coordinate with sales, finance and shipping teams to ensure timely fulfillment.Resolve order discrepancies, billing issues and data errors promptly.Maintain accurate records in order management and ERP systems.Generate reports on order status, trends and performance metrics.Communicate with customers regarding order updates and delivery timelines.Support process improvements to enhance efficiency and reduce errors.

Looking for a senior order entry specialist or a senior order entry specialist job?

Request candidates now and a specialized recruiter will typically contact you within one business day to discuss your staffing needs and help you hire a senior order entry specialist.Search senior order entry specialist openings and apply now or submit your resume to be considered for opportunities that match your experience.

Salary for Senior Order Entry Specialist in White Plains, NY

52480 - 69120

Low
52480
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
58880
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
69120
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

 Job title Low Mid High Customer Success Manager 87680 101120 115520 Customer Service Manager 74560 90560 105920 Account Manager 58560 71360 88960 Customer Experience Specialist 50880 62720 74560 Senior Customer Service Representative 55360 63360 72320 Customer Service Representative 50240 54720 63360 Call Center Representative 49920 56960 67840 Order Entry Specialist 48960 52480 57600

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The salary benchmarks in the Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed nationwide, along with third-party job posting data from Textkernel that we use for independent validation. Learn more about our methodology.
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