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NOC Technician in Albany, NY

NOC Technician job description

Network operations center (NOC) technicians are responsible for monitoring a company’s network systems. They are around-the-clock first responders for troubleshooting routers, switches and phone platforms. They need strong understanding of IP and/or optical networks and are adaptable and flexible in dealing with a variety of people. Strong problem-solving, communication and customer service skills are essential. Must have previous experience in NOC, and technical experience with programming, operating systems including Linux, network monitoring and performance tools may be required. A bachelor’s degree in information systems, computer science, computer engineering or a related field is preferred.

Typical NOC technician duties:

Monitoring CPU performance, networks, servers and applicationsEfficiently and accurately managing any assigned trouble tickets and other projects to resolutionEscalating for higher-level support to Tier II, Tier III and managementMaintaining and repairing systems, such as server routing, firewalls, IP switching and remote access protocolsProviding accurate technical and customer service support and consistent customer communicationManaging coordination of vendor services, such as telecommunications and secure data storage

Looking for a network operations center (NOC) technician or a network operations center (NOC) technician job?

Request candidates now and a specialized recruiter will typically contact you within one business day to discuss your staffing needs and help you hire a NOC technician.Search NOC technician openings and apply now or submit your resume to be considered for opportunities that match your experience.
Salary for NOC Technician in Albany, NY

64575 - 99225

Low
64575
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
80850
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
99225
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.
Projected salaries for related positions Job title Low Mid High Network/Cloud Architect 149363 184538 216563 Network/Cloud Manager 122850 154613 178500 Network/Cloud Engineer 118388 142800 167213 Network/Cloud Administrator 94500 115500 135188 Wireless Network Engineer 127575 153825 181913 Systems Engineer 104738 130200 164325 Cloud Computing Analyst 102375 127050 152513 IT Systems Analyst 93450 112613 138863 Systems Administrator 86363 105000 128100 Telecommunications Specialist 72713 87675 105000

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