Desktop Support Analyst Salary in Stamford, CT | Robert Half

Desktop Support Analyst in Stamford, CT

Desktop Support Analyst Job Description

Candidates for a desktop support analyst position should have extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. A bachelor’s degree in a computer-related field and three to five years of experience installing and supporting PC and laptop hardware and software are standard requirements, although some employers are willing to substitute work experience for formal education. Additional requirements may include professional certifications from entities such as HDI (Desktop Support Technician or Support Center Analyst), CompTIA or Microsoft (Microsoft Certified IT Professional or Microsoft Certified Systems Administrator).

Typical desktop support analyst duties:

Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgradesWorking with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on scheduleAnalyzing and making recommendations for hardware and software standardizationCreating user accounts and managing access control based on company policies

Looking for a desktop support analyst or a desktop support analyst job in Stamford?

Search for Desktop Support Analyst jobs in Stamford, CT or request talent now and our expert recruiters will be with you shortly.Robert Half can assist you with your desktop support analyst recruitment needs in Stamford.
Windows OS
EO/IR systems
Microsoft
Upgrades
Workstations
Deskside Support
Workstatioin Support
Troubleshoot
Computer Hardware
Desktop Hardware
Salary for Desktop Support Analyst in Stamford, CT
71175 - 99775
25th percentile
71175
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
86125
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
99775
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Help Desk Support Manager 108225 133250 149175 Help Desk Tier 3 72475 87750 103675 Help Desk Tier 2 59800 72800 81575 Help Desk Tier 1 51025 61750 68900 Product Support Specialist 64675 79300 99125

Hiring? Start here.

Access millions of skilled contract and permanent candidates at every level from support roles to C-suite, and pinpoint the talent you need using our industry-leading matching technology. Find your next hire