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Account Manager in Kansas City, MO

Account Manager job description

The account manager serves as the primary point of contact for clients, ensuring strong relationships and delivering exceptional service. This role manages client accounts, oversees project execution and identifies opportunities to drive growth and customer satisfaction.Working closely with internal teams and external stakeholders, the account manager coordinates deliverables, monitors performance and resolves issues promptly. This position plays a critical role in maintaining client trust and supporting business objectives through strategic account management.

Typical account manager duties:

Build and maintain long-term relationships with clients to ensure satisfaction and retentionServe as the main liaison between clients and internal teams for all account-related mattersDevelop account plans and strategies to meet client goals and drive revenue growthMonitor project timelines, budgets and deliverables to ensure successful executionPrepare and present reports on account performance and key metricsIdentify upsell and cross-sell opportunities to expand client partnershipsResolve client issues quickly and effectively to maintain positive relationshipsCollaborate with sales, marketing and operations teams to support client needs

Looking for a account manager or a account manager job?

Request candidates now and a specialized recruiter will typically contact you within one business day to discuss your staffing needs and help you hire an account manager.Search account manager openings and apply now or submit your resume to be considered for opportunities that match your experience.
B2B commerce
Business development
CRM software proficiency
Customer account management
Customer advocacy
Customer demand planning
Innovation
KPI reporting
Sales
Service quality
Stakeholder management

Salary for Account Manager in Kansas City, MO

47351 - 71933

Low
47351
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
57701
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
71933
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

 Job title Low Mid High Customer Success Manager 70898 81765 93409 Customer Service Manager 60289 73226 85646 Customer Experience Specialist 41141 50715 60289 Senior Customer Service Representative 44764 51233 58478 Customer Service Representative 40624 44246 51233 Call Center Representative 40365 46058 54855 Senior Order Entry Specialist 42435 47610 55890 Order Entry Specialist 39589 42435 46575

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The salary benchmarks in the Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed nationwide, along with third-party job posting data from Textkernel that we use for independent validation. Learn more about our methodology.
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