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Account Manager in Columbus, OH

Account Manager Job Description

Serves as the primary contact point for customers. Responsible for building and maintaining long-term relationships. Handles questions, concerns, and problems, managing all aspects of the customer experience in order to meet and exceed expectations. Responsible for understanding customers’ business needs and identifying new solutions and strategies to generate revenue. Requires strong interpersonal, communication, and problem-solving skills, as well as exceptional customer relationship management capabilities.

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Salary for Account Manager in Columbus, OH
46155 - 69870
Low
46155
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
56100
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
69870
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Customer Success Manager 68340 79560 90780 Customer Service Manager 58140 70635 82875 Customer Experience Specialist 40035 48960 58395 Senior Customer Service Specialist 42840 48960 55845 Customer Service Specialist 39270 42840 49470 Call Center Specialist 35445 40290 47940 Senior Order Entry Specialist 41310 45900 52275 Order Entry Specialist 38250 40290 42840

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.