Serves as primary contact point for customers. Responsible for building and maintaining strong long-term relationships with customers. Handles questions, concerns problems, managing all aspects of customers’ experiences with the organization to meet and exceed their expectations. Responsible for understanding customers’ business needs and identifying new solutions and strategies to generate revenue. Requires strong interpersonal, communication and problem-solving skills, as well as exceptional customer relationship management capabilities. Submit your resume or request talent now and our expert recruiters will be with you shortly.Robert Half can help you with your account manager staffing needs.
ADP - Financial Services
About Time
Billing Functions
Campaign Planning
Customer Service
Management System
Salary for Account Manager
$43,000 - $65,750
25th percentile
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager $50,250 $55,000 $64,500 Senior Customer Service Specialist $40,000 $46,000 $51,750 Customer Service Specialist $36,000 $40,000 $44,750 Customer Experience Specialist $37,250 $46,750 $55,250 Call Center Lead $54,500 $60,250 $69,750 Call Center Specialist $34,750 $37,750 $47,750
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