Account Manager

Account Manager Job Description

Serves as primary contact point for customers. Responsible for building and maintaining strong long-term relationships with customers. Handles questions, concerns problems, managing all aspects of customers’ experiences with the organization to meet and exceed their expectations. Responsible for understanding customers’ business needs and identifying new solutions and strategies to generate revenue. Requires strong interpersonal, communication and problem-solving skills, as well as exceptional customer relationship management capabilities.

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3M
ADP - Financial Services
About Time
Billing Functions
CRM
Campaign Planning
Communication
Customer Service
Insurance
Management System
Salary for Account Manager
43000 - 65750
25th percentile
43000
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
52250
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
65750
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 50250 55000 64500 Senior Customer Service Specialist 40000 46000 51750 Customer Service Specialist 36000 40000 44750 Customer Experience Specialist 37250 46750 55250 Call Center Lead 54500 60250 69750 Call Center Specialist 34750 37750 47750
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