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50 results for Customer Service Manager in Japan

Customer Success Manager​
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 17.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A global Fortune 500 company, provider of software solutions for Manufacturing industry. Enable manufacturers to optimize their product development, production, and maintenance processes, thereby enhancing their competitiveness in the global market.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As a Customer Success Manager, you'll be the trusted advisor for Enterprise and Strategic accounts, managing the complete customer journey from onboarding through value realization. You'll work closely with customers to ensure they successfully adopt our SaaS solutions and achieve measurable business outcomes.<br /><br /> Key Responsibilities:</p><ul><li>Own all post-sales activities to drive measurable business value for customers using our cloud products</li><li>Lead quarterly business reviews with C-suite executives such as CIOs, CTOs, and CEOs</li><li>Guide customers through onboarding, focusing on fast time-to-value and achievement of their specific business goals</li><li>Understand customer requirements and create realistic, achievable outcome plans</li><li>Develop and execute Customer Success Plans to maximize solution adoption</li><li>Build strong relationships with customer executives and team members</li><li>Conduct regular check-ins, business reviews, webinars, and mentoring sessions</li><li>Create scalable processes and collaborate across internal teams (Sales, Support, Product, Renewals)</li><li>Advocate for customer needs and provide feedback to improve our services</li></ul><p><br /> Required Experience:</p><ul><li>5+ years in customer-facing B2B roles</li><li>Background in Customer Success, Sales, Pre-Sales, Consulting, or Project Management</li><li>Understanding of IT/Cloud/SaaS technology and how it creates business value</li><li>Strong organizational skills with ability to work across multiple teams</li><li>Excellent communicator who can inspire and influence customers and colleagues</li><li>Quick learner who adapts well to change in global environments</li><li>Fluent in Japanese with business-level English proficiency</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Background in Automotive or Manufacturing industries</li><li>Proven ability to engage with C-level executives and business decision-makers</li><li>Experience leading transformation or program management initiatives</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>English working environment: New CSM team in Japan, report to overseas, also work closely with global team members</li><li>This vendor is well-respected by clients due to its high-quality products, and the strong relationship balance makes it easy to handle customer-facing activities</li><li>Good office access in Tokyo, hot desk, flexile remote work</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 - 17 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013348585</p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ(以下、当社)のプライバシー通知(</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>)に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uMDY4ODUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-12-10T01:21:56Z
Accounting Manager
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 17.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A global organization specializing in commercial real estate services and investment delivers integrated solutions.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>Prepare and review monthly, quarterly, and annual financial statements in compliance with Japanese GAAP, IFRS, and/or US GAAP, ensuring accuracy and regulatory compliance.</li><li>Oversee end-to-end accounting operations, including AP/AR, general ledger, cash management, variance analysis, capital assets, cash flow, and debt activity.</li><li>Coordinate audits, tax filings, and statutory reporting, working closely with auditors, tax advisors, and other internal and external stakeholders to meet all deadlines.</li><li>Act as the primary client account lead, managing day-to-day client relationships, financial performance, KPI tracking, and resolving escalated issues with a strong client-service focus.</li><li>Support new business initiatives and client onboarding by contributing to proposals, budgeting, contract reviews, financial structuring, and process improvement initiatives.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese and high business English (daily communication in English)</li><li>5+ years of financial accounting or SPC accounting experience</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Join one of the world's largest commercial real estate firm</li><li>Very flexible working conditions with no fixed office days. The team goes to the office 2 - 4 times a month</li><li>Super flex time (no core hours)</li><li>International team with diverse backgrounds</li><li>Learning culture. People in the team have come from various industry backgrounds, and have learned about SPC accounting on the job</li><li>Career promotion opportunities. There are opportunities to work overseas if they wish, or to move to different departments</li><li>Very friendly and flat culture</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 -17 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013358150</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/QnJlbm5hLkh5YWt1bm8uNTMyNTQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-04T00:18:15Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 12.0M - 15.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global B2C/B2B technology‑enabled services company specializing in support solutions for consumer electronics and devices. Operating worldwide, the organization delivers high‑quality service offerings that support major retailers, manufacturers, and end‑customers across multiple markets. The business is recognized for its strong customer focus, reliability, and innovation in service delivery, with a stable presence and continuous growth in Japan.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>Finance Strategy Manager</p><p>This position plays a key role in shaping financial insights, supporting strategic decision‑making, and enabling business growth in Japan. You will work closely with the local and regional leadership teams to drive deep financial analysis, improve forecasting accuracy, and support new business initiatives. The role is highly analytical, data-driven, and well‑suited for someone who enjoys working with both finance and business teams.<br /><br /> Key Responsibilities</p><ul><li>Conduct monthly financial results reviews and deliver insights through deep‑dive analysis</li><li>Structure, clean, and prepare business data for financial modeling and reporting</li><li>Learn and utilize tools such as SQL and Python for advanced data analysis (on‑the‑job upskilling supported)</li><li>Support business forecasting, scenario planning, and pricing for new business initiatives</li><li>Partner closely with cross‑functional teams (Product, Operations, Commercial, Customer Experience)</li><li>Improve reporting accuracy, processes, and KPI tracking frameworks</li><li>Contribute to medium‑ and long‑term financial strategy development</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese with business-level English</li><li>Finance, FP&amp;A, Business Strategy, or Consulting experience</li><li>Strong analytical and problem‑solving skills</li><li>Experience working with business performance data, financial models, and KPIs</li><li>Interest or basic capability in SQL/Python, with willingness to learn</li><li>Experience in tech, e‑commerce, B2C services, or consumer electronics sectors is a plus</li><li>Collaborative mindset with the ability to work across teams</li><li>Self‑starter comfortable in a dynamic, fast‑moving environment</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>High visibility across Japan and regional leadership</li><li>Opportunity to build advanced analytical capability (SQL, Python)</li><li>Blend of finance, strategy, and commercial exposure</li><li>Fast‑growing business with strong global infrastructure</li><li>Chance to influence new business initiatives and pricing strategy</li><li>Hybrid and flexible work culture</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>12 - 15 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013372179</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjYyOTIzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-30T06:17:44Z
Project Manager​
  • Tokyo,
  • remote
  • Permanent
  • 8.0M - 10.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A global tech protection and repair services company specializing in device repair and after-sales support.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>Lead IT project management for Japanese repair operations, serving as the primary IT liaison between business groups, repair facilities, and offshore technical teams to optimize ERP systems and customer reporting.</p><p>Key Responsibilities:</p><ul><li>Manage IT governance and optimization across business operations and repair facilities</li><li>Serve as IT point of contact, coordinating projects between stakeholders including repair facilities, support teams, and offshore IT</li><li>Oversee ERP/SFC system configuration, data maintenance, SKU/BOM management, and billing setup</li><li>Lead automation projects for customer reporting (KPI, repair, and billing reports)</li><li>Drive continuous improvement initiatives for BI and ERP systems</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>3+ years PMO experience in fast-paced environments</li><li>Strong collaboration skills with engineering, IT, and operations teams</li><li>Data analysis expertise and BI/DBMS knowledge</li><li>Fluent Japanese and business-level English required</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Can utilize your bilingual strength because English will be needed most of the time when contact with clients</li><li>Flextime (9:00-17:30) with remote work options</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>8 - 10 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013373727</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><p><em> </em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNTQzNjMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-06T06:31:35Z
IT Manager
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 10.0M JPY / Yearly
  • <p><strong>Key Responsibilities:</strong></p><ul><li>Deliver high-quality in-house ICT services that exceed industry standards.</li><li>Support oversight of all aspects of technology infrastructure, including servers, networks, telecommunications, and cloud services.</li><li>Ensure robust cybersecurity to protect sensitive client data and maintain confidentiality.</li><li>Lead and manage the desktop support team.</li><li>Collaborate with management to develop and implement technology strategy aligned with business objectives.</li><li>Assist in building relationships with external vendors, hardware manufacturers, solution providers, and service providers.</li><li>Support IT budgeting, including forecasting, cost control, and technology investments.</li><li>Establish and enforce IT policies, procedures, and best practices.</li><li>Ensure compliance with relevant industry regulations and data protection requirements.</li><li>Promote and lead technology training initiatives for staff.</li><li>Plan and execute disaster recovery and business continuity strategies.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>5-7 years of IT management experience, preferably in a professional services environment.</li><li>Proven experience managing IT infrastructure in a Windows/Microsoft 365 environment.</li><li>Experience operating and managing computer virtualization technology (including virtual desktops) and hypervisors in an enterprise setting.</li><li>Flexible mindset adaptable to changing trends and environments; strong self-starter.</li><li>Experience in cybersecurity, data protection, disaster recovery, and business continuity planning.</li><li>Excellent communication skills; ability to explain technical concepts to non-technical staff and management.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Knowledge of legal technology (Legal-tech) applications and workflows.</li><li>Experience with legal-specific software (e.g., CMS platforms such as OpenText Content Server).</li><li>Relevant certifications (MCSE, CISSP, ITIL, CompTIA Security+, etc.).</li><li>Familiarity with compliance requirements in the legal industry.</li><li>Experience with cloud migrations and hybrid infrastructure.</li><li>Knowledge of e-discovery processes and litigation support technology.</li><li>Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.</li></ul><p><strong>Team Information:</strong></p><ul><li>The IT team includes a manager and desktop support specialists.</li><li>The department is recognized for its commitment to supporting attorneys and staff with modern technology solutions.</li><li>There is an ongoing focus on ICT workplace modernization and process improvement, with new initiatives being planned and implemented.</li></ul><p> </p><p>JO:06940-0013367288</p><p>Location: Tokyo</p><p>Annual Salary: JPY 10,000,000</p><img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjA0NzExLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-05T09:25:53Z
Country Manager / Sales
  • Tokyo,
  • remote
  • Permanent
  • 3.0M - 3.5M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A globally operating cybersecurity service company, specializing in incident response and enterprise security support.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the Country Manager leading business launch and growth in Japan, you will be broadly responsible for everything from market strategy planning to sales execution and organizational development.</p><p>Key Responsibilities:</p><ul><li>Build the business foundation and Go-to-Market strategy for the Japanese market</li><li>Establish and maintain relationships with executive stakeholders of enterprise clients</li><li>Develop and execute sales strategies to achieve quarterly and annual revenue targets</li><li>Manage complex enterprise sales processes</li><li>Drive sales and account strategies in collaboration with internal teams</li><li>Address customer challenges and concerns, and support deal closing</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Knowledge of cybersecurity, particularly incident response</li><li>Over 5 years of leadership experience in the cybersecurity field</li><li>Experience as a security consultant, sales engineer, or in a corporate security role</li><li>Ability to build relationships and make proposals at the executive level</li><li>Experience developing sales strategies in new or growth markets</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>A key position responsible for launching the Japan market</li><li>A role with significant autonomy and high strategic impact</li><li>Close collaboration with global teams</li><li>Opportunity to influence the cybersecurity market in Japan</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>30 - 35 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013365609</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/TGFuLk5ndXllbi4wMDIyNC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2026-01-16T04:54:19Z
Helpdesk/PC Support
  • Tokyo,
  • remote
  • Contract
  • 5.0M - 6.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a company that provides software and services to support 3D design and simulation in fields such as manufacturing and healthcare.</p><p> </p><p><strong>The Role</strong></p><ul><li>Provide first-level technical support and troubleshooting for internal users, ensuring smooth operation of IT systems and hardware. This role involves resolving PC-related issues, managing service requests, and maintaining compliance with corporate IT standards.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>1-3 years in IT support or helpdesk role.</li><li>Experience with Windows OS, Microsoft 365, and basic networking.</li><li>Strong troubleshooting and problem-solving skills.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>2,500 - 3,000 JPY hourly</p><p> </p><p><strong> </strong>Reference Number:06940-0013336879</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ(以下、当社)のプライバシー通知(</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>)に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/SGluc29uLkxldW5nLjg5ODY4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-09T07:45:29Z
Product Manager
  • Tokyo,
  • remote
  • Permanent
  • 9.0M - 12.0M JPY / Yearly
  • <p style="display: inline !important;"><strong>Senior Online Product Manager</strong></p><p><strong> </strong></p><p><strong>Company Profile</strong></p><p>Leading global eyewear retailer with over 500 stores across 13 countries, seeking a strategic product leader to drive ecommerce innovation and shape the digital customer experience worldwide.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>Lead product strategy and roadmap for web and app platforms, collaborating with executive teams across Japan, Taiwan, Singapore, Thailand, and India.</li><li>Partner with IT, DX, and marketing teams to prioritize initiatives, manage product deployment, and drive customer adoption across multiple markets.</li><li>Conduct data analysis and develop actionable insights to support strategic decision-making and identify online development opportunities.</li><li>Drive cross-functional projects from ideation to launch, working across time zones to deliver new products and services.</li><li>Develop and maintain KPIs to monitor business performance and ensure product alignment with local retail team needs.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Bachelor's degree with 5+ years in product management, management consulting, system integration, business strategy, or strategic planning.</li><li>Fluent proficiency in both Japanese (N1) and English is essential.</li><li>Strong analytical and problem-solving skills with proven commercial acumen and deep data analysis capabilities.</li><li>Excellent project management, communication, and stakeholder influencing abilities.</li><li>MBA or experience in ecommerce, retail, or fashion sector is preferred.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Own the digital product strategy for a trusted brand serving millions of customers globally.</li><li>Work directly with global leadership and Group strategy teams to shape company growth trajectory.</li><li>Drive meaningful impact across 13 markets with over 1,500 product styles online and in-store.</li><li>Join an innovative company committed to quality, affordability, and customer satisfaction since 1989.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>9 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013369542</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2F0dW55dS5TaXJpcGFpcm9qLjQwMjk0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-23T06:23:15Z
Security Professional Services
  • Tokyo,
  • remote
  • Permanent
  • 11.0M - 14.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>As a U.S.-based technology company, we support digital transformation for enterprises in the areas of cloud, security, and performance. In the Japanese market, we build long-term partnerships with enterprise customers and continue to achieve steady growth.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>In this role as a Technical Account Manager, you will lead the success of key customers and drive maximum value throughout the entire customer lifecycle. Working closely with sales and technical teams, you will build strong relationships with customers as a strategic advisor, ensuring continuous growth and satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Act as a strategic partner to customers' technical leaders and decision-makers.</li><li>Collaborate with sales and pre-sales teams to propose ways to expand the adoption and value of solutions.</li><li>Maximize customer satisfaction, retention, and growth.</li><li>Serve as the primary point of contact for customer interactions, leading internal and external stakeholders.</li><li>Manage escalations and drive operational improvements.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Experience in customer-facing roles within the IT industry</li><li>Knowledge of cloud platforms (AWS, GCP, Azure), networking, and security</li><li>Excellent communication and relationship-building skills</li><li>Project or program management experience is a strong plus</li><li>Native-level Japanese and business-level reading/writing in English</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Full remote work (within Japan)</li><li>Opportunity to build long-term relationships with enterprise customers</li><li>Global environment with the stability of the Japanese market</li><li>Abundant opportunities for career development and learning</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>11 - 14 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013365617</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/TGFuLk5ndXllbi43ODE2My4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2026-01-16T06:19:19Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 8.0M - 10.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Join a leading international retailer specializing in premium skincare, body care, hair care, and fragrance products, operating a large network of boutiques throughout Japan. The company belongs to a global beauty group renowned for its natural ingredients and strong commitment to sustainability. It operates over 100 retail stores in Japan.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>FP&amp;A Manager (Individual Contributor)<br /> As the FP&amp;A Manager, you will be a strategic business partner overseeing financial analysis, performance management, budgeting, and forecasting for the Japan business. This role interfaces directly with local management and global headquarters, supporting decision‑making in a fast‑growing, customer‑centric retail environment.</p><p><br /> Key Responsibilities:</p><ul><li>Lead budgeting, forecasting, and long‑term financial planning for the Japan market.</li><li>Manage monthly financial performance reviews, variance analysis, and reporting packages.</li><li>Provide deep sales, margin, and expense analysis to support commercial and retail teams.</li><li>Support strategic projects such as new store openings, channel profitability, and cost optimization.</li><li>Ensure accurate consolidation and communication between Japan and global HQ.</li><li>Strengthen internal financial processes, tools, and KPI dashboards.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>Fluent in Japanese and English (written and spoken).</li><li>Solid FP&amp;A experience in a global company, preferably in a matrixed multinational environment.</li><li>Experience in FMCG or retail is a strong plus.</li><li>Strong analytical skills with advanced Excel and experience with financial systems/BI tools.</li><li>Ability to interpret data, influence stakeholders, and partner cross‑functionally.</li><li>Proactive communicator with a high attention to detail and business acumen.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Contribute directly to the transformation of a high‑growth, consumer‑loved global brand.</li><li>High visibility role collaborating with commercial, retail, and global finance teams.</li><li>Opportunity to drive process improvements, enhance financial insights, and support strategic initiatives.</li><li>A mission‑driven company with strong values, sustainability commitments, and a people‑centric culture.</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>8 - 10 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013356384</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjQ3MTk4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-29T04:16:10Z
Office Manager
  • Tokyo,
  • remote
  • Contract
  • 6.6M - 6.6M JPY / Yearly
  • <h3 data-start="62" data-end="93"><strong data-start="95" data-end="116">JO:</strong> 06940-0013336873<br data-start="133" data-end="136" /> <strong data-start="136" data-end="150">Job Title:</strong> Office Manager<br data-start="165" data-end="168" /> <strong data-start="168" data-end="186">Annual Salary:</strong> ¥6,600,000<br data-start="197" data-end="200" /> <strong data-start="200" data-end="213">Location:</strong> Tokyo<br data-start="219" data-end="222" /><br /></h3><hr data-start="264" data-end="267" /><h3 data-start="269" data-end="292"><strong data-start="273" data-end="290">Role Overview</strong></h3><p data-start="293" data-end="766">This 12-month fixed-term position involves supporting the Office Manager in a wide range of office-related tasks. You will assist the growing onsite team and external visitors by helping maintain shared spaces, coordinating with vendors, managing administrative duties, supporting employee travel, and contributing to company events. In addition, you will provide administrative assistance to senior management and help with employee onboarding and offboarding processes.</p><hr data-start="768" data-end="771" /><h3 data-start="773" data-end="803"><strong data-start="777" data-end="801">Key Responsibilities</strong></h3><ul data-start="804" data-end="1734"><li data-start="804" data-end="1028"><p data-start="806" data-end="1028"><strong data-start="806" data-end="833">Administrative Support:</strong> Assist the Office Manager with daily administrative duties, including filing, copying, data entry, and document organization. Handle ad-hoc tasks as needed to support management and employees.</p></li><li data-start="1029" data-end="1273"><p data-start="1031" data-end="1273"><strong data-start="1031" data-end="1068">Office and Facilities Management:</strong> Keep common areas such as meeting rooms and pantries organized and well-maintained. Support facility operations, including maintenance checks and safety inspections, and liaise with vendors as required.</p></li><li data-start="1274" data-end="1500"><p data-start="1276" data-end="1500"><strong data-start="1276" data-end="1309">Guest and Event Coordination:</strong> Manage guest procedures, including conference room setup, coordination with building security, and welcoming visitors. Assist in organizing company meetings, training sessions, and events.</p></li><li data-start="1501" data-end="1587"><p data-start="1503" data-end="1587"><strong data-start="1503" data-end="1522">Travel Support:</strong> Help arrange travel and accommodation for employees as needed.</p></li><li data-start="1588" data-end="1734"><p data-start="1590" data-end="1734"><strong data-start="1590" data-end="1623">Senior Management Assistance:</strong> Provide administrative support to senior leaders and assist in implementing company policies and procedures.</p></li></ul><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ(以下、当社)のプライバシー通知(</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>)に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/YXlha2EubmFvdGEuMDY3NDcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-12-10T04:42:27Z
Accounting Manager
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 12.0M JPY / Yearly
  • <p style="display: inline !important;"><strong>Company Profile</strong></p><p>Our client is a global leader in food services, facilities management, and workplace solutions, operating across multiple regions with a strong presence in Japan. The organization supports some of the world's largest brands through high‑quality onsite services, operational efficiency, and a commitment to people‑focused innovation. With a rapidly expanding Japan business, the company is strengthening its Finance function to support continued growth, transformation, and operational excellence.</p><p><strong>The Role</strong></p><p>As the Accounting Manager, you will oversee the full spectrum of accounting activities for the Japan entity, ensuring timely and accurate financial reporting in alignment with both local statutory requirements and global corporate standards. You will play a key role in monthly and annual closing, consolidation, internal controls, and business partnering with local and regional stakeholders.<br /> This is a high‑visibility role with opportunities to lead improvements, streamline processes, and contribute to the Finance transformation journey.</p><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Native‑level Japanese and Business English communication skills (spoken and written).</li><li>Solid experience handling the full set of accounts, including AP/AR, GL, fixed assets, and financial statements.</li><li>Strong consolidation experience within a multinational environment; experience with global reporting packages is a plus.</li><li>Knowledge of JGAAP; IFRS experience preferred but not required.</li><li>Proven ability to work cross‑functionally and manage multiple deadlines.</li><li>Hands‑on, detail‑oriented, and proactive in improving processes and systems.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>High-impact position within a global market leader undergoing positive transformation.</li><li>Broad ownership of Japan accounting and consolidation processes.</li><li>Visibility to regional and global finance leadership with genuine growth pathways.</li><li>Work closely with operations and senior stakeholders to drive business performance.</li><li>A supportive, collaborative culture with opportunities to modernize and enhance finance workflows.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 -12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013376713</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjkyMDk3LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-06T01:04:52Z
Project Manager
  • Tokyo,
  • remote
  • Permanent
  • 18.0M - 22.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A European-headquartered data analytics firm that helps its customers across different industry sectors prevent financial crime such as fraud and money laundering.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>As Project Manager, you will be working with both technical and business stakeholders to drive the delivery and implementation of the company's data analytics platform into the customers' existing IT landscape.</li><li>You'll be ensuring that these large, complex, and data-driven projects are being completed to agile methodologies, preparing the scope of work, ensuring project delivery to time/budget.</li><li>As the company has only recently entered Japan, the local team is compact (under 10 people) - we will need an experienced person who is a self-starter for this position.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>Native Japanese and English are required for this role - you will be working directly with customers, so 敬語 / formal language will be needed.</li><li>This role will suit an experienced Project Manager who is knowledgeable about the SDLC and has system / software implementation experience</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Be a key player in an innovative and rapidly growing data analytics company which helps its customers to make better decisions; for example, reducing the risk of financial crime such as fraud or money laundering.</li><li>The company recently entered the Japan market and already have signed major contracts which now must be delivered on - they have multiple headcounts and can offer a combination of flexible work styles and very competitive salaries.</li><li>Work from outside of Japan for up to 2 months of the year.</li><li>International work environment - you'll need to communicate with head office and other regions frequently, in addition to local Japanese customers.</li><li>Excellent in-house training on the company's platform and services to ensure you are well equipped to deal with customers.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>18 - 22 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013114463</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjEwNjc0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-05T05:29:15Z
Director, Strategic Account Development
  • Tokyo,
  • remote
  • Permanent
  • 2.0M - 2.0M JPY / Yearly
  • <ul><li><p>A leading global financial technology client with a strong market footprint in Japan.<br />This position oversees one of our client's key client relationships within Japan, with accountability for consistently delivering outstanding value to both the client and our organization. The focus is on gaining a thorough understanding of the client's goals, challenges, and avenues for growth, and collaborating across internal teams to leverage our full spectrum of expertise and solutions to support their business.</p></li></ul><p>Key responsibilities include:</p><ul><li><p style="display: inline !important;">Client Success: Shape a clear vision and strategy for the client relationship by partnering with cross-functional teams and engaging with client leadership to align on priorities.</p></li><li><p style="display: inline !important;"> </p>Strategic Execution: Lead the implementation of key initiatives that support the Japan business strategy.</li><li>Leadership: Demonstrate the organization's leadership principles and foster collaborative, high-quality teamwork.</li><li>Client Experience: Coordinate client interactions with global and local teams to ensure consistency and professionalism, using the client playbook to uphold high standards.</li><li>Balancing Interests: Guide the team in delivering solutions that meet both client needs and our business objectives. Stay informed on market, regulatory, and competitive factors to support decision-making.</li><li>Relationship Building: Establish and maintain strong connections at all levels of the client organization, enabling ongoing structured engagement between senior leaders.</li><li>Business Expansion: Source and win new business opportunities while maintaining and growing current client engagements.</li><li>Risk Management: Take full responsibility for risk oversight in the client portfolio, ensuring the team consistently implements appropriate controls and processes.</li></ul><p>Qualifications</p><ul><li>Approximately 15 years of experience, ideally within banking, financial services, technology, fintech, or management consulting. Expertise in payments, eCommerce, or mobile technology is advantageous.</li><li>Demonstrated skill in structuring, negotiating, and executing business agreements, as well as establishing and expanding senior-level partnerships.</li><li>Proven success in leading and closing complex, competitive sales processes through a systematic approach.</li><li>Experience implementing strategic initiatives and advising senior executives at large organizations by building lasting, trust-based relationships.</li><li>Strong background in building, leading, and nurturing high-performing teams.</li><li>Excellent academic history; MBA or equivalent from a top institution is preferred.</li></ul><p>Place of Work :Tokyo</p><p>Reference No.:06940-0013337733</p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ(以下、当社)のプライバシー通知(</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>)に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/QWxiZXJ0by5GdXJsYW4uNTkxMTkuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-12-04T07:13:13Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 7.0M - 11.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A globally recognized quick-service restaurant brand, known for its iconic products and strong presence in Japan. The company is committed to innovation, operational excellence, and delivering exceptional customer experiences.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>This role offers an exciting opportunity for a young, high-potential candidate to join the finance team and contribute to strategic decision-making through accurate financial analysis and reporting. You will support budgeting, forecasting, and performance monitoring to drive business growth.</p><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluency in Japanese and English (written and spoken).</li><li>Solid foundation in management accounting, including budgeting, variance analysis, and cost control.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work collaboratively in a fast-paced, multinational environment.</li><li>Ambition to grow into broader finance leadership roles.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Career Growth: Opportunity to develop within a global brand.</li><li>Impactful Work: Support key financial decisions that shape business performance.</li><li>Dynamic Environment: Work in a fast-moving consumer-focused industry.</li><li>Cross-Cultural Exposure: Collaborate with regional and global teams.</li></ul><p> <strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>7 - 11 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013358113</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjY0ODA5LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-08T06:11:57Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 13.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a leading global provider of food services, workplace solutions, and facilities management, serving multinational clients across diverse industries. With a strong and growing presence in Japan, the company is committed to operational excellence, people-focused values, and continuous business transformation. As the Japan business expands, the Finance team is seeking a talented FP&amp;A professional to help drive performance in one of the organization's most dynamic and strategically important markets.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the FP&amp;A Manager, you will partner closely with both business and finance leaders to support performance management, budgeting, forecasting, and financial analysis. You will play a key role in interpreting data, identifying trends, and translating financial insights into actionable recommendations for commercial and operational teams. This role requires a strong blend of analytical rigor, communication skill, and the ability to influence stakeholders in a fast-moving, multicultural environment.</p><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Native or highly fluent Japanese, with strong business English communication skills.</li><li>Proven experience in FP&amp;A, financial modelling, budgeting, and forecasting.</li><li>Strong ability to bridge business and finance, translating financial concepts into practical business insights.</li><li>Excellent communication skills with confidence engaging senior stakeholders.</li><li>Comfortable working with large, complex datasets-advanced Excel or BI tools experience preferred.</li><li>Experience in services, hospitality, FMCG, or similar fast-paced industries is a plus.</li><li>Proactive, collaborative, and able to thrive in an international, matrix-driven environment.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>High-impact position supporting strategic decisions for the Japan business.</li><li>Close partnership with commercial, operations, and leadership teams.</li><li>Data-driven environment with opportunities to innovate and improve reporting processes.</li><li>Strong exposure to regional and global finance teams.</li><li>Clear opportunities for career development in a global organization.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 -13 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013375545</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjc2NTc4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-06T01:50:37Z
Project Manager - SDLC / Software Development
  • Tokyo,
  • remote
  • Permanent
  • 7.5M - 11.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A growing fintech firm with more than 100 full-time employees who also have the backing of one of Japan's most prominent fintech firms.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>You'll be working directly with stakeholders from both global and local financial institutions to implement the company's system - you'll be responsible for the end-to-end implementation of the system, including requirements gathering and creating specifications for tech teams.</li><li>There is also a separate team focusing on the ongoing support and maintenance of the system with existing customers and you may also be suitable for this team.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese is mandatory for the role. Business English will be useful for dealing with offshore development teams.</li><li>Previous IT project management experience, ideally covering software development / with deep knowledge of the SDLC / Agile methodologies.</li><li>Any exposure to the financial services or banking sectors would also be an advantage, but not essential.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Join a company that has retained its own startup culture despite being acquired by a leading fintech sector.</li><li>This role can be performed 100% remotely (as long as you are already in Japan). There may be quarterly team meetings to attend in Tokyo, but the day-to-day role allows for full remote.</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>7.5 - 11 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013363666</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjgzMzIzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-15T03:09:07Z
Accounting Manager
  • Tokyo,
  • remote
  • Permanent
  • 8.0M - 12.0M JPY / Yearly
  • <p style="display: inline !important;"><strong>Company Profile</strong></p><p>Our client is a global luxury retail company with a long-standing heritage and a strong international presence. Known for its craftsmanship, premium customer experience, and consistent commitment to quality, the brand continues to expand its footprint across major markets. The Japan business operates with a lean, agile structure, closely collaborating with regional and global headquarters to deliver high‑standard retail operations and financial excellence.<br /> The company combines tradition with modern retail practices, offering a sophisticated, design‑driven brand experience and a stable, growing business environment ideal for finance professionals seeking impact and ownership.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the Accounting Lead, you will oversee the full spectrum of accounting operations in Japan. You will be responsible for monthly/annual closing, financial reporting, and strengthening internal controls for a luxury retail environment. You will work closely with HQ and regional teams, ensuring compliance with global standards while supporting business growth.<br /> This role also plays a key part in ERP implementation, process optimization, and enhancing transparency across financial operations.<br /><br /> Key Responsibilities</p><ul><li>Manage monthly, quarterly, and annual financial closing</li><li>Handle all accounting operations (AP, AR, GL, fixed assets, tax coordination)</li><li>Prepare financial statements and reporting packages for regional/global HQ</li><li>Lead ERP implementation / migration and drive process improvements</li><li>Maintain internal controls, compliance, and audit readiness</li><li>Partner with retail operations to support store performance and business decisions</li><li>Supervise external partners (accounting firm, tax advisors, auditors)</li><li>Support budgeting, forecasting, and cash‑flow management</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Native-level Japanese with business English capability</li><li>Solid experience in accounting or controllership, ideally within retail, luxury, cosmetics, or consumer goods</li><li>Strong knowledge of JGAAP; experience coordinating with global teams preferred</li><li>Proven ability to manage full closing independently</li><li>Experience in ERP implementation (SAP, Oracle, Dynamics, etc.) is highly valued</li><li>Detail‑oriented with strong analytical skills</li><li>Ability to work cross‑functionally and communicate with non‑finance stakeholders</li><li>Proactive, structured, and able to operate in a growing organization</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Work for a global luxury brand with centuries of heritage</li><li>Lead finance and accounting for the Japan entity with autonomy</li><li>Opportunity to drive ERP implementation and transformation initiatives</li><li>Direct impact on business operations and process excellence</li><li>Collaborative, international environment with strong craftsmanship values</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>8 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013373679</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjM5Mzk1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-30T04:02:19Z
Customer Rep. & PM
  • Tokyo,
  • remote
  • Contract
  • 7.2M - 7.2M JPY / Yearly
  • <h2 data-start="63" data-end="79">Role Overview</h2><p data-start="81" data-end="318">This position supports enterprise customers and internal teams, ensuring smooth operations and proactive engagement across multiple functions. The role plays a key part in maintaining high standards of service and operational efficiency.</p><hr data-start="320" data-end="323" /><h2 data-start="325" data-end="348">Key Responsibilities</h2><h3 data-start="350" data-end="388">Customer Onboarding &amp; Coordination</h3><ul data-start="389" data-end="505"><li data-start="389" data-end="449"><p data-start="391" data-end="449">Set up and manage projects for new enterprise customers.</p></li><li data-start="450" data-end="505"><p data-start="452" data-end="505">Track support activities and ensure timely updates.</p></li></ul><h3 data-start="507" data-end="535">Cross-Team Collaboration</h3><ul data-start="536" data-end="726"><li data-start="536" data-end="644"><p data-start="538" data-end="644">Facilitate communication between customer-facing teams, technical teams, and other internal departments.</p></li><li data-start="645" data-end="726"><p data-start="647" data-end="726">Organize and maintain project boards to ensure visibility and accountability.</p></li></ul><h3 data-start="728" data-end="750">Process Management</h3><ul data-start="751" data-end="881"><li data-start="751" data-end="800"><p data-start="753" data-end="800">Follow up on tasks and deadlines proactively.</p></li><li data-start="801" data-end="881"><p data-start="803" data-end="881">Streamline workflows and introduce automation where possible for efficiency.</p></li></ul><h3 data-start="883" data-end="906">Operational Support</h3><ul data-start="907" data-end="1049"><li data-start="907" data-end="968"><p data-start="909" data-end="968">Assist in preparing internal documentation and reporting.</p></li><li data-start="969" data-end="1049"><p data-start="971" data-end="1049">Identify process gaps and propose improvements to enhance customer engagement.</p></li></ul><hr data-start="1051" data-end="1054" /><p data-start="1056" data-end="1143"><strong data-start="1056" data-end="1070">Job Order:</strong> 06940-0013343653<br data-start="1087" data-end="1090" /> <strong data-start="1090" data-end="1103">Location:</strong> Tokyo<br data-start="1109" data-end="1112" /> <strong data-start="1112" data-end="1123">Salary:</strong> Annual ¥7,200,000</p><p data-start="1056" data-end="1143"> </p><p data-start="1056" data-end="1143"> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2lsbC5GaXRjaC4yODAyMS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2025-12-19T02:28:42Z
In-House Legal Manager
  • Tokyo,
  • remote
  • Permanent
  • 15.0M - 20.0M JPY / Yearly
  • <p style="display: inline !important;"><strong>Company Profile</strong></p><p>Our client is a leading global retail group with a strong brand portfolio spanning fashion, lifestyle, and consumer products, operating across physical retail and fast‑growing e‑commerce channels. The Japan business plays a strategic role within the group, balancing local autonomy with global governance standards in a dynamic, multicultural environment.<br /> With continued growth and increasing regulatory and governance requirements, the company is strengthening its in‑house legal and governance capability to ensure sustainable, well‑controlled operations in Japan.</p><p> </p><p><strong>The Role</strong></p><p>This is a hands‑on Corporate Governance &amp; Legal Manager role responsible for strengthening internal controls and governance frameworks while leading commercial legal support for the Japan organization.<br /> The role focuses primarily on commercial contract review and governance oversight, working closely with internal stakeholders and external legal counsel. It is well‑suited for a practical, business‑minded legal professional who values structure, clarity, and control over excessive bureaucracy.</p><p>Key Responsibilities</p><ul><li>Review, negotiate, and manage commercial contracts related to retail, e‑commerce, vendors, marketing, and services</li><li>Establish and maintain corporate governance frameworks, including delegation of authority, approval thresholds, and signing controls</li><li>Ensure appropriate internal review and escalation processes for legal and commercial matters</li><li>Act as the key liaison with external legal counsel, managing legal risk efficiently without over‑engineering</li><li>Identify governance gaps and implement pragmatic, workable solutions aligned with business reality</li><li>Support corporate compliance matters as needed, without a heavy policy‑driven or audit‑centric focus</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Native‑level Japanese and business‑level English (both written and spoken)</li><li>Experience in in‑house legal or legal/compliance roles, ideally within retail, luxury, consumer goods, or e‑commerce</li><li>Strong experience handling commercial contracts (drafting, review, negotiation, and risk assessment)</li><li>Solid understanding of corporate governance, internal controls, and approval processes</li><li>Comfortable working with external law firms rather than doing all drafting internally</li><li>Practical, detail‑oriented, and able to operate independently with sound judgment</li><li>Law degree or equivalent legal training preferred (Japanese bengoshi not required)</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>High‑impact position shaping governance and legal foundations for Japan operations</li><li>Clear focus on commercial contracts and governance, not policy‑heavy compliance</li><li>Opportunity to bring structure and stability to a growing business</li><li>Collaborative, multicultural environment with direct interaction with senior stakeholders</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>15 - 20 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013369514</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjEwNjQyLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-26T06:28:10Z
Product Manager
  • Tokyo,
  • remote
  • Contract
  • 8.6M - 10.0M JPY / Yearly
  • <p><strong>The Role</strong></p><p>The Product Manager will be responsible for driving the development and success of digital products and services. This role involves defining product strategy, managing the product lifecycle, and collaborating with cross-functional teams to deliver innovative solutions that meet client and market needs.</p><h4><strong>Key Responsibilities:</strong></h4><ul><li>Define product vision, strategy, and roadmap aligned with business goals.</li><li>Conduct market research and analyze user needs to identify opportunities.</li><li>Work closely with engineering, design, and marketing teams to ensure timely and high-quality product delivery.</li><li>Manage product lifecycle from concept to launch and continuous improvement.</li><li>Monitor product performance and gather feedback for future enhancements.</li><li>Prepare reports and presentations for stakeholders.</li></ul><p><strong>Your Skills </strong></p><ul><li>Bachelor's degree in Business, Marketing, or related field.</li><li>Proven experience in product management or similar role.</li><li>Strong understanding of digital products and technology trends.</li><li>Excellent communication and project management skills.</li><li>Ability to work in a fast-paced, collaborative environment</li></ul><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>Hourly 4,000 - 5,000 yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013322117</p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/V2lsbC5GaXRjaC44ODA4NC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2025-11-12T03:38:44Z
Accounting Manager
  • Tokyo,
  • remote
  • Permanent
  • 7.0M - 12.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A global premium apparel company specializing in high-performance outerwear, known for its craftsmanship, durability, and functional design.</p><p><br /><strong>The Role</strong></p><ul><li>Lead monthly, quarterly, and annual financial reporting and ensure compliance with accounting standards and company policies.</li><li>Manage balance sheet, cash flow, and working capital to maintain financial stability.</li><li>Control financial risks, including hedging, customer credit limits, and COGS-related costs.</li><li>Provide financial analysis and reporting to support management decision-making.</li><li>Build action plans to address financial risks and opportunities.</li><li>Manage relationships with banks and external partners.</li><li>Support audits, tax filings, and regulatory reporting.</li><li>Supervise and develop the finance team and drive process improvements.</li></ul><p><br /><strong>Your Skills</strong></p><ul><li>5+ accounting experience</li><li>Fluent Japanese and ability to read and write English</li><li>Retail industry experience is not required, but just nice to have</li></ul><p><br /><strong>Key Highlights of the Role</strong></p><ul><li>The company produces very high quality products</li><li>Solid business performance</li><li>Great company culture, most employees joined as mid-careers and are passionate about the brand</li><li>Career promotion opportunities</li><li>Hybrid remote work 1 day a week</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>7 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013343932</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/QnJlbm5hLkh5YWt1bm8uNzU5NzEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-12-19T06:12:35Z
Compliance Manager
  • Tokyo,
  • remote
  • Permanent
  • 17.0M - 17.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A leading global provider of life and health reinsurance solutions, offering innovative products and services to help clients manage risk and achieve financial security. The organization operates in multiple markets worldwide, with a strong focus on integrity, client partnership, and long-term sustainability.</p><p> </p><p><strong>The Role</strong></p><ul><li>As a Compliance Manager, you will be responsible for ensuring that the company adheres to all applicable laws, regulations, and internal policies. You will design and implement compliance frameworks, monitor regulatory developments, and provide guidance to business units to mitigate compliance risks.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>Minimum 5+ years of experience in compliance, ideally within insurance or financial services.</li><li>Strong understanding of regulatory frameworks and risk management principles.</li><li>Familiarity with compliance management tools and reporting systems.</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>17 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013343662</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ(以下、当社)のプライバシー通知(</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>)に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/QnJlbm5hLkh5YWt1bm8uMTg3MzcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-12-16T02:31:53Z
Security Professional Services
  • Tokyo,
  • remote
  • Permanent
  • 11.0M - 16.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global software company specializing in enterprise data protection and cyber resilience. Their solutions help protect, manage, and recover critical data across both on-premises and cloud environments.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>As a Senior Consultant in the Professional Services team, you will work closely with customers to design, implement, and optimize backup and recovery environments. This role focuses primarily on post-implementation delivery.</li><li>Design and implement backup/recovery solutions in customer environments</li><li>Develop architecture based on requirements</li><li>Support virtualization platforms and cloud environments</li><li>Handle technical escalations and resolve complex issues</li><li>Manage project quality and schedules</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Hands-on experience in enterprise backup/data protection</li><li>Knowledge of infrastructure domains (storage, virtualization, cloud)</li><li>Professional services or consulting experience</li><li>Strong problem-solving skills</li><li>Ability to work in Japanese and English</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Senior consultant role with direct customer engagement</li><li>Opportunity to participate in global projects</li><li>Technical experience in hybrid and cloud environments</li><li>Salary range: ¥11M-¥16M JPY</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>11 - 16 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013356211</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/TGFuLk5ndXllbi44NjM3OC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2025-12-25T03:04:20Z
Operations Manager
  • Tokyo,
  • remote
  • Permanent
  • 7.0M - 10.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A global ad tech leader operating at massive scale across the open internet, recently merged with another industry pioneer to create a unified omnichannel platform. With operation across 30+ countries, the company partners with 10,000+ publishers and 20,000+ advertisers worldwide. Tech hubs span over Europe, APAC and US.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>You'll provide advanced technical support to Japanese and global clients, resolving complex issues through Slack and email tickets. No standby phone duty required.</li><li>Working with SQL, JavaScript, HTML/CSS, REST APIs, and JSON, you'll diagnose integration issues, debug tracking implementations, and analyze data to deliver actionable insights.</li><li>You'll collaborate daily with cross-functional teams across four continents including R&amp;D, product, and account management.</li><li>This is a full remote position based in Tokyo</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese proficiency is mandatory (written communication precision is critical for ticket-based client interactions)</li><li>Fluent English required for daily collaboration with global colleagues.</li><li>Technical support or solutions engineering background with strong troubleshooting experience.</li><li>Proficiency in web technologies (JavaScript, HTML, CSS) and SQL for data analysis.</li><li>Ad tech/programmatic experience, OpenRTB knowledge, or familiarity with BigQuery/Redshift is a plus.</li><li>Must hold valid work authorization in Japan.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Full remote work but must be based in Japan</li><li>Flexible hours with zero overtime culture! Finish by 6pm and enjoy work-life balance.</li><li>Gain genuine international exposure working with teams in other countries.</li><li>Join at an exciting post-merger stage with opportunities to shape new processes.</li><li>Tackle complex technical challenges at scale on a platform serving billions of transactions.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>7 -10 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013378799</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/S2hhbmcuTGUuMDYzNTQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-06T04:30:54Z
2