<h2 data-start="63" data-end="79">Role Overview</h2><p data-start="81" data-end="318">This position supports enterprise customers and internal teams, ensuring smooth operations and proactive engagement across multiple functions. The role plays a key part in maintaining high standards of service and operational efficiency.</p><hr data-start="320" data-end="323" /><h2 data-start="325" data-end="348">Key Responsibilities</h2><h3 data-start="350" data-end="388">Customer Onboarding &amp; Coordination</h3><ul data-start="389" data-end="505"><li data-start="389" data-end="449"><p data-start="391" data-end="449">Set up and manage projects for new enterprise customers.</p></li><li data-start="450" data-end="505"><p data-start="452" data-end="505">Track support activities and ensure timely updates.</p></li></ul><h3 data-start="507" data-end="535">Cross-Team Collaboration</h3><ul data-start="536" data-end="726"><li data-start="536" data-end="644"><p data-start="538" data-end="644">Facilitate communication between customer-facing teams, technical teams, and other internal departments.</p></li><li data-start="645" data-end="726"><p data-start="647" data-end="726">Organize and maintain project boards to ensure visibility and accountability.</p></li></ul><h3 data-start="728" data-end="750">Process Management</h3><ul data-start="751" data-end="881"><li data-start="751" data-end="800"><p data-start="753" data-end="800">Follow up on tasks and deadlines proactively.</p></li><li data-start="801" data-end="881"><p data-start="803" data-end="881">Streamline workflows and introduce automation where possible for efficiency.</p></li></ul><h3 data-start="883" data-end="906">Operational Support</h3><ul data-start="907" data-end="1049"><li data-start="907" data-end="968"><p data-start="909" data-end="968">Assist in preparing internal documentation and reporting.</p></li><li data-start="969" data-end="1049"><p data-start="971" data-end="1049">Identify process gaps and propose improvements to enhance customer engagement.</p></li></ul><hr data-start="1051" data-end="1054" /><p data-start="1056" data-end="1143"><strong data-start="1056" data-end="1070">Job Order:</strong> 06940-0013343653<br data-start="1087" data-end="1090" /> <strong data-start="1090" data-end="1103">Location:</strong> Tokyo<br data-start="1109" data-end="1112" /> <strong data-start="1112" data-end="1123">Salary:</strong> Annual ¥7,200,000</p><p data-start="1056" data-end="1143"> </p><p data-start="1056" data-end="1143"> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2lsbC5GaXRjaC4yODAyMS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">