12 results for Production Planning Manager jobs

Technical Support - International SaaS Vendor

Tokyo,
remote
Permanent
6.0M - 10.0M JPY / Yearly
Technical Support Analyst *Fluent level Japanese will be needed About the Company<ul><li>This is a global leader in end-to-end supply chain management software, supporting more than 40,000 users across 100+ countries. Founded by a small team of engineers, the company has grown into an organization of over 2,000 employees worldwide. Its customers include major manufacturers and global brands across industries such as automotive, healthcare, and consumer goods.</li></ul>Goal of the role:<ul><li>To serve as the customer's first point of contact, diagnosing and resolving technical issues with the SCM software quickly and effectively, to ensure customers' business operations run smoothly with 24/7 global support.</li></ul>About the Team<ul><li>The Customer Support team is the first point of contact for customers after they've purchased the company's software, helping resolve technical issues and close gaps in their use of the product.</li><li>As a Technical Support Analyst, you'll provide support to customers globally in a 24/7 environment, focusing on resolving issues and helping customers succeed with the company's core software platform. You'll work as part of a larger team of analysts in a fast-paced, high-volume environment, combining strong technical skills with a customer-first mindset.</li></ul>What You'll Do<ul><li>Investigate and resolve customer issues quickly, keeping customers updated on progress and timelines</li><li>Diagnose problems and either fix them directly or guide customers through the fix</li><li>Follow up to make sure the solution worked and customers are satisfied</li><li>Take turns on Triage duty: reviewing new cases, assigning them to the right person, and updating case status</li><li>Look past the immediate problem to find the root cause, so it doesn't happen again</li><li>Respond to automated alerts from customer systems</li><li>Handle routine admin tasks for both cloud and on-premise customer setups</li><li>Meet SLA deadlines for all your assigned cases</li><li>Write knowledge base articles on topics you're familiar with</li><li>Work with other teams to resolve urgent or complex issues</li><li>Join the on-call rotation, including occasional after-hours work</li></ul>What We're Looking For<ul><li>Bilingual in Japanese and English</li><li>At least 3 years of experience in technical support for external customers on a software product, ideally in a SaaS environment</li><li>Experience supporting ERP (Enterprise Resource Planning) or supply chain software is a plus</li><li>Familiarity with case management/ticketing systems</li><li>Solid understanding of Windows environments, ERP business software, and web-based applications</li><li>Strong research and troubleshooting skills</li><li>Working knowledge of relational databases and query writing is a plus</li><li>Background in manufacturing, production planning, inventory management, or demand planning (support or planning roles) is a strong plus</li><li>Must be able to meet security and confidentiality requirements for the role (e.g., SOC 2, CGRP)</li></ul>Location TokyoSalary6 - 10 million yen Reference Number: 06940-0013461518 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNjUyOTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-27T05:04:05Z

Financial Planning & Analysis Director

Tokyo,
remote
Permanent
14.0M - 16.0M JPY / Yearly
Company Profile Our client is a globally recognized leader in industrial solutions, known for innovation, quality, and strong market presence across multiple regions. With a well-established footprint in Japan and close alignment with global headquarters, the business is focused on sustainable growth, operational excellence, and continuous transformation, offering a high-impact environment for senior finance professionals. The Role Reporting directly to senior leadership, the Head of Controlling will lead the end-to-end controlling function in Japan, acting as a key strategic partner to the business. You will drive financial performance, provide insightful analysis, and support decision-making across commercial and operational teams. Key responsibilities include: <ul><li>Lead financial planning, budgeting, forecasting, and performance analysis</li><li>Provide strategic insights to drive profitability and business growth</li><li>Partner with sales and operational leaders to optimize pricing, margins, and cost structures</li><li>Oversee management reporting and ensure alignment with global standards</li><li>Drive process improvements and finance transformation initiatives</li><li>Lead, mentor, and develop the controlling team</li><li>Ensure strong internal controls and compliance with corporate policies</li></ul> Your Skills <ul><li>10+ years of experience in FP&A / controlling within a multinational environment</li><li>Proven leadership experience managing finance teams</li><li>Background in industrial / manufacturing / B2B environments preferred</li><li>Strong commercial acumen and ability to influence senior stakeholders</li><li>Experience driving finance transformation and process improvement initiatives</li><li>Advanced analytical skills with proficiency in ERP systems (e.g., SAP)</li><li>Fluent Japanese and business-level English</li></ul> Key Highlights of the Role <ul><li>Senior leadership role with high visibility to regional and global headquarters</li><li>Opportunity to act as a true business partner influencing strategic decisions</li><li>Involvement in transformation and performance improvement initiatives</li><li>Collaborative, international working environment</li><li>Pathway toward Finance Director / CFO-level progression</li></ul> Location Tokyo Salary 14 - 16 million yen Reference Number: 06940-0013447667 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information <img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjIwNzIyLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-09T00:58:53Z

Treasury Manager

Tokyo,
remote
Permanent
9.0M - 13.0M JPY / Yearly
Company Profile A global manufacturing company is seeking a Treasury Manager to support and enhance its international treasury operations. The company offers a collaborative environment, flexible working style, and clear career progression toward a future Director-level position. The Role <ul><li>Reporting to senior finance leadership, you will oversee global cash management, liquidity planning, FX exposure management, and banking relationships across multiple regions.</li><li>You will work closely with global finance teams to optimize cash flow operations, improve treasury processes, and support strategic initiatives including intercompany financing and treasury transformation projects.</li><li>This role is ideal for someone who wants to take ownership of regional and global treasury operations while developing into a future leadership position.</li></ul> Your Skills <ul><li>Strong understanding of cash flow forecasting, liquidity management, and FX operations</li><li>Business-level Japanese and English communication skills</li><li>Strong analytical and stakeholder management skills</li><li>Experience in multinational or global organizations is preferred</li></ul> Key Highlights of the Role <ul><li>Clear career progression path to Director level</li><li>Opportunity to manage global treasury operations in an international environment</li><li>Flexible and hybrid working style</li><li>Join a stable and growing multinational manufacturing company</li><li>Work closely with regional and global finance stakeholders on strategic initiatives</li></ul> Location Tokyo Salary 9 - 13 million yen Reference Number: 06940-0013434964 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/Q2h1WGluLkxvaC40Njg5Ni4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-05-13T05:43:04Z

Engineering Manager

Tokyo,
remote
Permanent
12.0M - 18.0M JPY / Yearly
Company Profile<ul><li>A leading global investment bank is seeking a hands-on Lead Software Engineer to own the engineering and development of its enterprise observability platform across its Tokyo-based team.</li></ul> The Role <ul><li>This is a software engineering role - you will design, build, and own the codebase of an enterprise observability platform being standardised across the entire global group, built on the open-source Grafana stack (Loki, Mimir, Tempo, Prometheus, OpenTelemetry).</li><li>You will write production code, own application logic, review architecture, and ship features - not simply operate or monitor existing tools.</li><li>You will lead a team of 4 engineers in Tokyo, collaborating closely with global counterparts in New York, London, and Mumbai to build solutions that serve the entire group.</li><li>This is a highly visible role reporting to the Group Head of Observability, with full engineering ownership - from greenfield development of new platform capabilities to maintaining and improving legacy tooling during migration.</li><li>The platform is setting the foundation for full AI Ops capability - automated anomaly detection, root cause analysis, and ML-generated resolutions - and you will be a key contributor to that roadmap.</li></ul> Your Skills <ul><li>Strong software engineering background with a proven track record of shipping production-grade application code and owning large codebases.</li><li>Proficiency in Java and Python (5+ years) - these are your primary development languages, not just scripting tools.</li><li>Experience building or contributing to platform engineering or developer tooling at scale - you have built things other engineers depend on.</li><li>Familiarity with the Grafana observability stack (Grafana UI, Loki, Mimir, Tempo, Prometheus, OpenTelemetry) - either as a builder or a hands-on user ready to go deeper.</li><li>Strong engineering judgement - able to identify fundamental design flaws, propose solutions, and drive them to completion independently.</li><li>Business-level English is non-negotiable; Japanese is preferred but flexible for an exceptional engineering profile.</li><li>A genuine enthusiasm for AI tooling and a drive to transform traditional ways of building systems.</li></ul> Key Highlights of the Role <ul><li>Own the engineering of a platform the entire IT organisation of a global bank depends on - high visibility, high impact.</li><li>Build with a modern open-source stack with a clear AI Ops roadmap - this is not legacy maintenance work.</li><li>Join at roughly 30% through the transformation - significant greenfield engineering still ahead.</li><li>Collaborate with a global team of 20 across New York, London, Mumbai, and Tokyo.</li><li>A well-funded initiative with strong executive sponsorship and a clear, ambitious roadma</li></ul> Location Tokyo Salary 12 - 18 million yen Reference Number: 06940-0013437455 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c3VlLnRpbmcuNTU0NDAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-02T00:39:29Z

HR Manager

Tokyo,
remote
Contract
10.0M - 12.0M JPY / Yearly
Company Profile A global manufacturing company is seeking a Site HR Manager to support one of its strategic production sites in Japan. The company operates in an international environment and is continuing to strengthen its HR and operational structure to support future business growth. The Role <ul><li>This position will act as the lead HR representative (project between 9 - 12 months) at the manufacturing site, supporting recruitment, labor relations, employee engagement, visa coordination, and HR operations. The role will work closely with site leadership and global stakeholders to support organizational development, workforce planning, and people-related initiatives tied to business expansion.</li></ul> Your Skills <ul><li>HR experience, ideally within manufacturing or factory environments.</li><li>Knowledge of labor law and employee relations.</li><li>Experience supporting visa processes for foreign employees is preferred.</li><li>Strong stakeholder management and proactive communication skills.</li></ul> Key Highlights of the Role <ul><li>Lead HR operations at a strategic manufacturing site.</li><li>Opportunity to support organizational transformation and business expansion initiatives in an international environment.</li></ul> Location Tokyo Salary 10 - 12 million yen Reference Number: 06940-0013418689 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/aGFiaWJhaC5udXJ1bC41MDA5NC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-05-12T02:49:30Z

Database Engineer

Tokyo,
remote
Contract
6.0M - 8.0M JPY / Yearly
Company Profile | 企業概要 A leading global e-commerce and technology company is seeking a Senior Data Engineer with deep Elasticsearch and database expertise to join their dynamic infrastructure team. The Role | 職務内容 <ul><li>You will be responsible for the architecture, deployment, management, and optimization of critical database and Elasticsearch environments.</li><li>Ensuring high availability, performance, and scalability of data infrastructure, with a particular focus on Kubernetes deployments.</li><li>You will design and manage large-scale Elasticsearch clusters (multi-node, multi-terabyte), including performance tuning, security, and monitoring.</li><li>Manage highly available MySQL clusters on Kubernetes/container platforms across production and non-production environments, including backup, recovery, capacity planning, and lifecycle management.</li><li>Work closely with development, operations, and SRE teams to ensure seamless application and database integration, and participate in on-call rotations for 24/7 critical support.</li></ul> Your Skills | 応募資格 <ul><li>Deep expertise in Elasticsearch architecture - sharding, replication, indexing, mapping, analyzers, and aggregations.</li><li>Strong MySQL experience including high availability setups, security, encryption, and root cause analysis.</li><li>Proficiency in scripting languages such as Python and Bash for automation.</li><li>Experience with cloud platforms (GCP, AWS) and containerization technologies (Docker, Kubernetes).</li><li>Experience with monitoring tools such as Prometheus, Grafana, Kibana, and Elastic Stack Monitoring.</li><li>Experience with Infrastructure as Code tools like Terraform is a plus.</li><li>Familiarity with additional NoSQL databases such as Couchbase is advantageous.</li></ul> Key Highlights of the Role | おすすめのポイント <ul><li>Play a central role in maintaining and evolving the data infrastructure of a globally recognized technology organization.</li><li>Mentor junior engineers and drive adoption of best practices, standards, and automation initiatives.</li><li>Lead technical discussions, design reviews, and strategic planning for database infrastructure roadmaps.</li><li>Join a large-scale, innovative environment at the intersection of e-commerce, fintech, and technology.</li></ul>Location Tokyo Salary6 - 8 million yen Reference Number: 67040-0013415459 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c2h3ZXRhLmxla2hyYWphbmkuMjcwNzIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-04-23T03:02:12Z

Financial Planning Analyst

Tokyo,
remote
Permanent
6.0M - 8.0M JPY / Yearly
Company ProfileOur client, a well-established global manufacturing company with a strong and stable presence in Japan, is looking for an FP&A professional to support financial planning, analysis, and month-end closing activities.This role offers a balance of financial analysis and hands-on accounting exposure, making it ideal for candidates looking to build a long-term career within a structured and globally connected organization. The Role<ul><li>Lead and support monthly closing activities, including variance analysis and reporting</li><li>Prepare budgets, forecasts, and financial plans, partnering closely with business stakeholders</li><li>Deliver financial analysis and insights to support decision-making and performance improvement</li><li>Monitor key KPIs and provide clear commentary on business performance</li><li>Collaborate with cross-functional teams including operations, commercial, and regional finance</li><li>Ensure alignment with global reporting standards and internal controls</li></ul> Your Skills <ul><li>Fluent Japanese (native level) and business-level English</li><li>Experience in FP&A, management accounting, or finance business partnering</li><li>Hands-on involvement in month-end closing and financial reporting</li><li>Strong analytical skills with the ability to translate data into business insights</li><li>Proactive mindset with strong communication and stakeholder management skills</li></ul> Key Highlights of the Role <ul><li>Stable, globally recognized company with a strong track record in Japan</li><li>Clear career path within a structured and well-governed finance organization</li><li>Exposure to international stakeholders and global best practices</li><li>Balanced role combining FP&A and accounting (closing) experience</li><li>Supportive environment suited for long-term career development</li></ul> Location Tokyo Salary6 - 8 million yen Reference Number: 06940-0013460106 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjIxMjI5LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-26T02:56:29Z

Finance Director

Tokyo,
remote
Permanent
16.0M - 18.0M JPY / Yearly
Company Profile | 企業概要 A well-established European manufacturing company with a strong global presence is seeking a Finance Director to lead its Japan operations. The organization is currently undergoing a significant transformation to enhance performance, efficiency, and long-term growth. The Role | 職務内容 Reporting directly to the Group CFO, you will take full ownership of the finance function in Japan, including leading and developing a local finance team. You will be responsible for team management, coaching, and building a high-performing finance organization aligned with global standards. As a key business partner to both local and global leadership, you will support strategic decision-making, drive financial performance, and strengthen governance. This role will play a critical part in the ongoing transformation, including optimizing financial operations, implementing best practices, and aligning Japan with global processes and systems. Your Skills | 応募資格 - Fluent Japanese and business-level English are mandatory. - Strong team management and leadership experience. - Strong knowledge of financial planning & analysis, compliance, and reporting. - Experience in manufacturing or a related industry is highly preferred. - Ability to work effectively in a multinational and matrix organization. Key Highlights of the Role | おすすめのポイント - Lead and develop a high-performing finance team in Japan. - Report directly to the Group CFO with high visibility at the global level. - Play a key role in driving finance transformation and business performance. - Act as a strategic partner between Japan and global leadership. - Join a stable yet evolving company with strong growth ambitions in Japan.Location Tokyo Salary16 - 18 million yen Reference Number: 67040-0013414728 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/Q2h1WGluLkxvaC4wMDE2Mi4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-04-14T06:49:42Z

Finance Director

Tokyo,
remote
Contract
11.0M - 15.0M JPY / Yearly
Company ProfileA multinational industrial/manufacturing company with operations across Japan is seeking an interim finance leader to support business growth, performance management, and financial governance in close collaboration with regional and global teams. The Role This role will lead finance and related corporate functions across multiple Japan locations, providing strong leadership, business partnering, and financial oversight.<ul><li>Lead financial strategy and execution to achieve revenue, profitability, and productivity targets</li><li>Oversee budgeting, forecasting, and mid‑ to long‑term financial planning</li><li>Act as a key financial partner to local leadership on business strategy and investment decisions</li><li>Drive operational efficiency, process standardization, and continuous improvement initiatives</li><li>Manage monthly, quarterly, and annual financial reporting, tax matters, provisions, and internal controls</li><li>Ensure accurate statutory reporting and timely reporting to global finance stakeholders</li><li>Partner with sales, operations, and service teams to improve performance and margins</li><li>Oversee selected corporate services, including contracts, facilities, and IT coordination</li></ul> Your Skills <ul><li>Finance and accounting experience in a global organization, including team management</li><li>Strong knowledge of IFRS and Japanese GAAP</li><li>Experience in financial planning, reporting, governance, and internal controls</li><li>Strong analytical, problem‑solving, and communication skills</li><li>Japanese and English required communication skill.</li></ul> Key Highlights of the Role <ul><li>Senior finance leadership role in a multinational industrial environment</li><li>Broad scope covering finance leadership, governance, and business partnering</li><li>Strong exposure to regional and global stakeholders</li><li>Opportunity to drive performance and operational improvement</li></ul> Location Tokyo Salary11 - 15 million yen Reference Number: 06940-0013416312 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/UGV0cmFzLlN0b3JwaXJzdGlzLjkzNzYzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-04-15T01:21:14Z

Finance Business Partner

Tokyo,
remote
Permanent
6.0M - 8.0M JPY / Yearly
Company ProfileA global leader in healthcare and precision technology, this organization operates across multiple regions, delivering innovative solutions that improve quality of life. With a strong presence in Japan and APAC, the company combines advanced manufacturing capabilities with a customer-centric approach. The Japan business plays a critical role within the regional structure and continues to invest in strengthening its finance function. The Role Reporting to the FP&A Manager, you will play a key role in supporting financial planning, forecasting, and business performance analysis across the Japan business. This is a hands-on FP&A position suited to a proactive individual who enjoys partnering with stakeholders and driving data-driven decision-making. Key responsibilities include:<ul><li>Support annual budgeting, forecasting, and mid-term planning processes</li><li>Analyze financial performance and provide actionable insights to stakeholders</li><li>Prepare management reports and presentations for local and regional leadership</li><li>Partner with commercial and operational teams to support business decisions</li><li>Identify risks and opportunities and track key performance indicators (KPIs)</li><li>Drive process improvements within financial planning and reporting</li></ul> Your Skills <ul><li>2-5 years of experience in FP&A, finance business partnering, or related finance roles</li><li>Strong analytical skills with the ability to interpret data and translate into business insights</li><li>Experience working in multinational companies or matrix organizations is a plus</li><li>Fluent Japanese (native level) and business-level English required</li><li>Mandarin language skills will be considered a strong advantage</li><li>Proactive, detail-oriented, and able to work independently in a fast-paced environment</li><li>Advanced Excel skills; experience with ERP/BI tools is a plus</li></ul> Key Highlights of the Role <ul><li>Global exposure within a well-established multinational organization</li><li>Strong career development with regional mobility and progression opportunities</li><li>Business partnering focus - work closely with commercial teams</li><li>High visibility role with direct interaction with senior stakeholders</li><li>Stable yet evolving environment with ongoing investment in Japan</li></ul> Location Tokyo Salary6 - 8 million yen Reference Number: 06940-0013437474 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE2MDU0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-19T03:01:16Z

VAS Sr. Manager

Tokyo,
remote
Permanent
12.0M - 12.0M JPY / Yearly
Reporting directly to the Head of Payment Acceptance Sales, you will drive sales and post-sales technical enablement across a portfolio of value-added solutions and core payment technologies-many of which align with key national priorities. Key Responsibilities:- Achieve sales targets and secure revenue for assigned products and customers- Translate complex technical solutions into clear, compelling value propositions for customers- Manage and expand a portfolio of existing customer accounts- Track pipeline and performance metrics, reporting results to senior stakeholders- Collaborate with account teams to generate new business opportunities- Develop sales collateral, pitch narratives, and technical documentation- Partner with product teams to stay up-to-date on the latest products and services- Assist in formulating sales strategies and improving internal operational processes- Lead implementation and delivery processes, ensuring rigorous risk management and controls Application Requirements:- Native-level Japanese and fluent English- 8+ years of sales experience, including extensive experience in client management- Experience selling and explaining technical solutions- Ability to manage stakeholders within large, complex organizations- Ability to bridge the gap between business and technical requirements- Advanced PowerPoint and Excel skills (knowledge of the payments industry is a plus) Core Competencies:- A combination of strong technical understanding and a business perspective (commercial acumen)- Ability to simplify complex matters and communicate them clearly- Customer-first mindset and excellent problem-solving skills- Ability to work autonomously, with adaptability and strong execution and management capabilities- Disciplined approach to execution and risk management Profile:- Customer-oriented, highly reliable, and collaborative- Possesses excellent communication skills and a leadership mindset- Highly curious, proactive, and results-oriented- Demonstrates a high level of integrity, a strong sense of responsibility, and professionalism Location Tokyo Salary12 million yen Reference Number: 06940-0013429116 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/QWxiZXJ0by5GdXJsYW4uNTI3NDcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-29T08:57:32Z

Head of Service

Yokohama,
remote
Permanent
13.0M - 13.0M JPY / Yearly
Company ProfileA global industrial manufacturing company specializing in high-precision gear technology and advanced machinery solutions for automotive, aerospace, and heavy industry clients. The Role<ul><li>Lead and manage the service business across Japan, including field service, maintenance, and aftermarket support</li><li>Drive revenue growth through service contracts, spare parts, and customer retention initiatives</li><li>Oversee service operations, ensuring high-quality delivery, efficiency, and customer satisfaction</li></ul> Your Skills <ul><li>Strong leadership experience in service or aftersales within industrial machinery or manufacturing</li><li>Solid understanding of mechanical systems, gear technology, or related engineering fields</li><li>Business-level English and native-level Japanese communication skills</li></ul> Key Highlights of the Role <ul><li>Senior leadership position with full responsibility for service operations in Japan</li><li>Opportunity to drive business growth and improve operational excellence</li><li>Work within a global organization with strong technical expertise and market presence</li></ul> Location Yokohama, Kanagawa Salary13 million yen Reference Number: 06940-0013429235 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/UXVhbmcuTmd1eWVuLjg4MDA4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-18T03:26:20Z