16 results for Customer Service Associate Jobs

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Customer Account Specialist

Tokyo,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA global manufacturer providing engineered solutions to customers across industrial, aerospace, transportation, and energy markets. The Role<ul><li>Process domestic and international customer orders</li><li>Coordinate import/export shipments and logistics activities</li><li>Support customers and sales teams on order-related matters</li><li>Resolve delivery, order, and customer service issues</li><li>Ensure trade compliance and smooth supply chain operations</li><li>Drive process improvements and customer satisfaction initiatives</li></ul> Your Skills <ul><li>Experience in customer service, order management, logistics, or supply chain</li><li>Knowledge of import/export procedures and trade compliance</li><li>Strong communication and problem-solving skills</li><li>Business-level Japanese and English</li><li>Ability to manage multiple priorities and deadlines</li><li>Bachelor's degree in Business, Engineering, or a related field</li></ul> Key Highlights of the Role <ul><li>Global and collaborative work environment</li><li>Exposure to international trade and supply chain operations</li><li>Customer-facing role with broad stakeholder interaction</li><li>Opportunity to drive service improvements and operational excellence</li></ul> Location Tokyo Salary10 million yen Reference Number: 06940-0013470960 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuODg4MjQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-05T07:08:21Z

AR Accountant

Tokyo,
remote
Permanent
7.0M - 9.0M JPY / Yearly
Company ProfileA prestigious international luxury retail company is seeking a Senior Accountant (Accounts Receivable) to join its finance team in Tokyo. This role will be responsible for end-to-end accounts receivable operations, revenue reconciliation, and financial reporting while partnering closely with both local and regional stakeholders. This is an excellent opportunity for an experienced accounting professional looking to develop their career within a world-class luxury brand known for its craftsmanship, innovation, and commitment to excellence. The Role<ul><li>Manage all aspects of Accounts Receivable operations, including customer billing, collections, and cash application</li><li>Perform sales and revenue reconciliations across retail, wholesale, and e-commerce channels</li><li>Support month-end and year-end closing activities related to AR and revenue accounting</li><li>Monitor aging reports and proactively manage outstanding receivables</li><li>Prepare journal entries, account reconciliations, and supporting schedules</li><li>Ensure compliance with accounting policies, internal controls, and audit requirements</li><li>Partner with commercial, retail, and customer service teams to resolve billing and payment issues</li><li>Support financial reporting and analysis for local and regional management</li><li>Participate in process improvement and automation initiatives to enhance efficiency and accuracy</li></ul> Your Skills <ul><li>Bachelor's degree in Accounting, Finance, or a related discipline</li><li>5+ years of accounting experience with strong exposure to Accounts Receivable and revenue accounting</li><li>Experience within multinational companies, retail, consumer goods, luxury, or related industries preferred</li><li>Strong understanding of accounting principles and financial controls</li><li>Fluent Japanese and business-level English communication skills</li><li>Advanced Excel skills and experience working with ERP systems</li><li>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment</li></ul> Preferred Qualifications<ul><li>Experience within luxury retail, fashion, consumer goods, or hospitality sectors</li><li>Knowledge of IFRS and multinational reporting environments</li><li>CPA, USCPA, Nissho Boki, or related accounting qualifications are advantageous</li></ul> Key Highlights of the Role <ul><li>Opportunity to work for a globally renowned luxury brand</li><li>International and collaborative work environment</li><li>Strong focus on employee development and career progression</li><li>Exposure to regional and global finance teams</li><li>Stable organization with an iconic premium brand portfolio</li></ul> Location Tokyo Salary7 - 9 million yen Reference Number: 06940-0013488080<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE4MDY0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-14T05:46:39Z

Strategy & Planning Director

Tokyo,
remote
Permanent
20.0M - 20.0M JPY / Yearly
<div>Company ProfileA global technology services company that provides device protection, technical support, repair, and customer care solutions. The company partners with leading organizations and serves millions of end users through innovative service programs and technology-enabled operations.The Role<ul><li>Report directly to the VP of Strategy & Planning and support key commercial and strategic decision-making for the Japan business.</li><li>Lead financial modeling, business analysis, pricing strategy, and partner negotiations for new and existing programs.</li><li>Drive go-to-market initiatives, business development activities, and portfolio planning.</li><li>Provide management with consolidated business insights and strategic recommendations.</li><li>Partner with regional and global stakeholders to support long-term growth and operational performance.</li><li>Own projects from strategy development through implementation and execution.</li></ul>Your Skills<ul><li>Experience in strategy consulting, corporate strategy, business planning, FP&A, or commercial strategy roles.</li><li>Strong analytical, financial modeling, and problem-solving skills.</li><li>Experience preparing executive-level presentations and business recommendations.</li><li>Ability to manage multiple stakeholders and influence decision-making.</li><li>Excellent communication and project management capabilities.</li><li>Business-level English and Japanese communication skills.</li></ul>Key Highlights of the Role<ul><li>Highly visible position with direct exposure to senior leadership.</li><li>Opportunity to influence major commercial decisions and business strategy.</li><li>Broad scope covering strategy, finance, business development, and portfolio management.</li><li>Ownership of initiatives from planning through execution and measurable business outcomes.</li><li>Attractive compensation package and career growth opportunities.</li></ul>LocationTokyoSalary20 million yenReference Number06940-0013522882 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div><img src="https://counter.adcourier.com/QWxiZXJ0by5GdXJsYW4uNzI5NzIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-10-29T00:44:33Z

Finance Business Partner

Tokyo,
remote
Permanent
10.0M - 13.0M JPY / Yearly
Company ProfileLarge listed FMCG company. The Role<ul><li>Build financial models to evaluate pricing strategies, price increases, and promotion optimization, and work with commercial teams to assess business cases that maximize revenue and profitability</li><li>Provide financial support for pricing architecture, standardized pricing frameworks, and customer segmentation initiatives</li><li>Prepare monthly and quarterly variance analyses, project performance tracking, and management reports to support business decisions</li><li>Partner with commercial teams to develop and assess business cases for strategic initiatives, such as digital transformation and marketing investments, so that investments deliver the most value</li></ul> Your Skills <ul><li>Fluent Japanese and business level English</li><li>Minimum 3 years of progressive experience in finance, including at least 2 years in FP&A and / or Commercial Finance</li><li>Solid understanding of accounting principles; CPA or equivalent qualification is an advantage, but not required</li><li>Strong analytical, problem-solving, and business partnering skills, with the ability to translate financial insights into actionable recommendations</li><li>Advanced skills in Microsoft Excel and PowerPoint</li><li>Big 4 working experience is highly preferred</li></ul> Key Highlights of the Role <ul><li>Work for a global leader with a huge presence</li><li>Good work/life balance</li><li>Flex-time with no core hours and a predominantly remote work model (typically 1-2 office days per week, with no minimum in-office requirement)</li><li>Retirement allowance system (100% company-funded corporate DC pension plan), employee stock ownership plan, group insurance</li><li>Special leaves available including family and health leave available including menstrual, maternity, childcare, and nursing care leave</li><li>Reduced hours for childcare</li><li>Challenge leave available for 6 months to 3 years of leave for career advancement (degrees or specialized skills)</li><li>Welcome back system (re-employment)</li></ul> Location Tokyo Salary10 - 13 million yen Reference Number: 06940-0013526136<img src="https://counter.adcourier.com/QnJlbm5hLkh5YWt1bm8uMzc2NTAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-10-26T01:45:36Z

Program Manager

Tokyo,
remote
Permanent
20.0M - 30.0M JPY / Yearly
*Fluent level of Japanese needed About the Company Our client is a fast-growing, international technology company at the intersection of retail and AI/SaaS. Its unified, AI-driven platform helps retailers and manufacturers improve product availability, reduce waste, and drive profitable growth. The company is building real momentum in Japan, supported by several newly onboarded enterprise customers and strong tailwinds from major Japanese retailers' accelerating adoption of AI and advanced planning solutions. The Role This is a foundational leadership hire for the Japan market. As Project Owner, you will be the senior delivery lead for a portfolio of complex implementation projects, from scoping and planning through to execution, and the key escalation point throughout. You will manage customer relationships at Director and C-level, own project P&L, and contribute to services sales. Key Responsibilities Delivery ownership: Lead a portfolio of complex, multi-stakeholder implementations across functional areas (some delivered via partners), applying agile and waterfall methodologies, managing risks, and chairing steering committees. Financial accountability: Own project and program financials, present and negotiate commercials with customer C-level, and contribute to Japan's regional revenue and cost-of-revenue targets. Services sales support: Scope and estimate opportunities, own or co-own Statements of Work, and join commercial discussions to help close deals, including partner-delivered offerings. Executive stakeholder management: Build trusted-advisor relationships with senior customer stakeholders, drive value-based decisions (best practice vs. customisation), and handle escalations with clear mitigation plans. Customer value and growth: Communicate business value and KPIs at C-level, support upsell/cross-sell with the Customer Success team, and feed customer insights into product direction. Team leadership: Help select project team members from internal and partner resources, and coach and mentor consultants as the Japan team scales. Requirements<ul><li>Fluent level Japanese with business-level English (English interview capability required)</li><li>Program/project delivery experience in supply chain, retail, or manufacturing (essential)</li><li>Enterprise software/SaaS implementation experience, ideally on the vendor or systems integrator side</li><li>Services sales or commercial exposure: SoWs, scoping, business cases, ROI discussions</li><li>Proven C-level stakeholder management and program governance in complex implementations</li><li>Hands-on, field-oriented leadership style</li></ul> Why Join<ul><li>Work with leaders and peers across Europe, North America and APAC, with real influence on global practices.</li><li>Join at an inflection point with strong customer momentum and rising AI adoption.</li><li>Build the Japan delivery practice from the ground up, with flexibility on level and package for the right profile.</li></ul> Location Tokyo Salary20- 30 million yen Reference Number: 67040-0013530122 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uODQxODQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-10-23T04:31:41Z

Account Manager

Tokyo,
remote
Permanent
18.0M - 18.0M JPY / Yearly
Company Profile<div>Our client is a global business services and technology solutions provider supporting multinational organizations across a range of industries. The company is known for delivering high-quality services, fostering long-term client partnerships, and driving operational excellence.<h3> </h3><h3>The Role</h3>We are seeking an experienced Client Relationship Manager / Account Manager to manage strategic client relationships and support business growth.Key responsibilities include:<ul><li>Build and maintain strong relationships with key client stakeholders, acting as a trusted business partner.</li><li>Lead governance activities and facilitate regular business reviews and steering committee meetings.</li><li>Identify opportunities to expand services and develop existing client accounts.</li><li>Monitor service performance and ensure KPIs and contractual obligations are achieved.</li><li>Coordinate client requests, enhancements, and change initiatives with internal teams.</li><li>Manage revenue forecasting, commercial reporting, and invoicing activities.</li><li>Support contract renewals, commercial negotiations, and ongoing account development.</li></ul><h3> </h3><h3>Your Skills</h3><ul><li>Proven experience in account management, client services, customer success, or business relationship management.</li><li>Strong stakeholder management and communication skills.</li><li>Experience leading business reviews and client-facing governance meetings.</li><li>Commercial acumen with exposure to contract management and negotiations.</li><li>Ability to work effectively with cross-functional teams.</li><li>Business-level English communication skills.</li></ul><h3> </h3><h3>Key Highlights of the Role</h3><ul><li>Strategic client-facing position with significant stakeholder exposure.</li><li>Opportunity to drive business growth through account development.</li><li>Regional and global collaboration with internal and external stakeholders.</li><li>High level of ownership and autonomy.</li><li>Competitive compensation package.</li></ul><h3> </h3><h3>Location</h3>Tokyo <h3>Salary</h3>JPY 18,000,000 Reference Number: 06940-0013498716 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. </div><img src="https://counter.adcourier.com/TWlvLk1ha2l5YW1hLjc3NTMxLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-29T03:20:42Z

IT Business Partner - Retail

Tokyo,
remote
Permanent
12.0M - 12.0M JPY / Yearly
<div><h3>Company Profile</h3>A global sports, outdoor, and lifestyle products company with a portfolio of internationally recognized brands. The company operates across multiple markets and channels, leveraging technology and innovation to enhance customer experience, retail operations, and business performance.<h3>The Role</h3><ul><li>Serve as the primary liaison between business stakeholders and IT, ensuring technology initiatives align with business objectives.</li><li>Lead demand management activities, including the evaluation, prioritization, and governance of new technology initiatives.</li><li>Partner with business leaders to identify opportunities for digital transformation, process improvement, and operational efficiency.</li><li>Manage the full lifecycle of IT initiatives, from business requirements and solution assessment through implementation and adoption.</li><li>Drive organizational change management to ensure successful deployment and user adoption of new technologies.</li></ul><h3>Your Skills</h3><ul><li>Experience in IT Business Partner, IT Consulting, Project Management, Business Analysis, or Digital Transformation roles.</li><li>Strong stakeholder management skills with the ability to communicate effectively with both business and technical teams.</li><li>Experience managing technology portfolios, project pipelines, and demand management processes.</li><li>Understanding of enterprise applications, retail systems, cloud technologies, and data-driven business operations.</li><li>Proven ability to build business cases, facilitate decision-making, and support organizational change.</li></ul><h3>Key Highlights of the Role</h3><ul><li>Strategic role acting as the bridge between technology and business functions.</li><li>Opportunity to influence digital transformation initiatives across retail operations.</li><li>Exposure to regional and global stakeholders within a multinational environment.</li><li>Ownership of demand management, portfolio governance, and change management activities.</li><li>Ability to contribute directly to business growth, operational excellence, and technology innovation.</li></ul><h3>Location</h3>Tokyo<h3>Salary</h3>JPY 12,000,000<h3>Reference Number</h3>06940-0013493580 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div> <img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjE0NjM2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-11T07:06:41Z

Enterprise Account Executive

Tokyo,
remote
Permanent
20.0M - 20.0M JPY / Yearly
Company ProfileA global leader in cloud-based business spend management solutions is seeking an Enterprise Account Director to drive growth across large enterprise clients in Japan. This role focuses on developing new business opportunities, building executive-level relationships, and helping organizations improve financial performance through digital transformation and technology adoption. The Role<ul><li>Develop and execute sales strategies to acquire new enterprise customers across Japan.</li><li>Build and manage relationships with senior stakeholders including CFOs, CIOs, CPOs, and other executive decision-makers.</li><li>Identify, qualify, and pursue complex sales opportunities within large-scale organizations.</li><li>Lead the full sales cycle from prospecting through contract negotiation and closing.</li><li>Collaborate with internal teams to develop business cases, value propositions, and customer success strategies.</li><li>Create and maintain strategic account plans to identify growth opportunities and strengthen customer engagement.</li><li>Partner with consulting and implementation stakeholders to support digital transformation initiatives.</li><li>Provide accurate sales forecasts, pipeline updates, and market intelligence to leadership.</li></ul> Your Skills <ul><li>Proven success exceeding sales targets within a B2B SaaS or enterprise software environment.</li><li>Experience selling complex solutions to large enterprise organizations.</li><li>Strong track record of engaging and influencing C-level executives.</li><li>Excellent account planning, business development, and relationship management skills.</li><li>Ability to articulate business value using ROI- and cost-based approaches.</li><li>Experience working cross-functionally with sales, consulting, and solutions teams.</li><li>Native-level Japanese or JLPT N1 proficiency.</li><li>Business-level English communication skills.</li></ul> Key Highlights of the Role <ul><li>Strategic enterprise sales position targeting major organizations in Japan.</li><li>Opportunity to engage directly with senior executive stakeholders.</li><li>High-impact role driving business growth and digital transformation initiatives.</li><li>Collaborative international environment with strong career growth potential.</li></ul> Location Tokyo Salary20 million yen Reference Number: 06940-0013479180 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c2VyaW5hLmhhdGFrZXlhbWEuNjA3MDAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-27T07:47:51Z

Financial Planning Analyst

Tokyo,
remote
Permanent
6.0M - 8.0M JPY / Yearly
Company ProfileOur client is a global leader in the premium consumer and lifestyle industry, managing a portfolio of internationally recognized brands. With a strong presence across key markets, the company combines innovation, craftsmanship, and customer focus to drive continued growth. This role offers the opportunity to work in a dynamic, multicultural environment and partner closely with both local and regional business leaders. The Role<ul><li>Support annual budgeting, forecasting, and long-range planning processes.</li><li>Analyze financial and operational performance, providing actionable recommendations to management.</li><li>Prepare monthly management reports, variance analyses, and business reviews.</li><li>Partner with commercial and functional teams to support strategic decision-making.</li><li>Identify risks and opportunities, delivering insights to improve business performance.</li><li>Support ad hoc financial modeling, scenario planning, and investment analyses.</li><li>Assist in process improvements and reporting enhancements to drive efficiency.</li></ul> Your Skills <ul><li>Minimum 5 years of FP&A, commercial finance, or financial analysis experience.</li><li>Strong experience in budgeting, forecasting, financial modeling, and management reporting.</li><li>Proven ability to partner with non-finance stakeholders and influence decision-making.</li><li>Advanced Excel skills; experience with ERP and reporting systems is preferred.</li><li>Fluent Japanese and business-level English required.</li><li>Strong analytical, communication, and presentation skills.</li><li>University degree in Finance, Accounting, Business, Economics, or a related field.</li></ul> Key Highlights of the Role <ul><li>Opportunity to join a globally recognized lifestyle and consumer brand.</li><li>Regional exposure and close interaction with senior business leaders.</li><li>Dynamic, collaborative, and international work environment.</li><li>Competitive compensation and attractive benefits package.</li><li>Clear opportunities for professional growth and career development.</li></ul> Location Tokyo Salary6 - 8 million yen Reference Number: 06940-0013509227 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjQzMzU1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-28T02:22:07Z

Human Resources (HR) Manager

Tokyo,
remote
Permanent
18.0M - 18.0M JPY / Yearly
Company Profile<div>A global technology company specializing in optical and semiconductor-related products, serving customers worldwide through innovative solutions and industry-leading expertise.</div> The Role<div>Reporting to the Japan HR Lead, this role partners with local and regional stakeholders to execute HR initiatives, support business objectives, and enhance employee experience, organizational effectiveness, and workplace culture. As part of a global HR transformation, you will contribute to talent development, employee engagement, and operational excellence across the organization.Key Responsibilities:<ul><li>Execute HR initiatives aligned with business and organizational goals.</li><li>Partner with managers to provide HR guidance and support workforce planning.</li><li>Lead recruitment, talent development, succession planning, and learning initiatives.</li><li>Drive employee engagement, well-being, and inclusive workplace programs.</li><li>Ensure compliance with labor laws, company policies, and HR practices.</li><li>Oversee employee relations and support a positive work environment.</li><li>Manage site administration and collaborate with cross-functional teams to enhance workplace operations.</li></ul></div> Key Highlights of the Role <ul><li>Opportunity to support the growth of a leading global semiconductor business</li><li>Drive talent development, organizational effectiveness, and workplace culture initiatives</li><li>Gain broad HR experience in a global and collaborative environment</li><li>Partner closely with business leaders to support organizational growth</li><li>Play a key role in driving people and business transformation during an exciting period of change</li></ul> Location Tokyo Salary18 million yen Reference Number: 06940-0013478234 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/VG9zaGl5dWtpLkthbWl5YS41NjU0Ny4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-09-03T06:33:34Z

In-House Head of Legal

Tokyo,
remote
Permanent
1.5M - 15.0M JPY / Yearly
Company ProfileA major Japanese-listed group is seeking a bilingual legal, risk and corporate-services professional to join the executive leadership team of its established Australian subsidiary. Following an initial training and transition period in Tokyo, the successful candidate will relocate to Sydney and serve as the principal bridge between the Australian business and its Japanese headquarters. The Role<ul><li>Partner with the local CEO, Executive Leadership Team and Board on legal, risk, compliance, governance and broader corporate-services matters.</li><li>Lead and continually develop the company's legal, enterprise risk, compliance and corporate-governance frameworks.</li><li>Advise on major customer, supplier, technology, property and other commercial agreements.</li><li>Oversee disputes, regulatory matters, external legal advisers, compliance incidents and investigations.</li><li>Prepare Board papers and provide recommendations concerning legal, governance, risk and compliance matters.</li><li>Establish the organization's risk appetite and oversee operational risk, business continuity, crisis management and incident-response frameworks.</li><li>Provide executive oversight of People & Culture, workplace health and safety, operational standards and offshore shared-service functions.</li><li>Support strategic initiatives, business transformation and new commercial opportunities.</li><li>Coordinate closely with the Japanese parent company and align the Australian business with group policies and reporting requirements.</li><li>Complete an initial training and transition period of approximately three months in Tokyo before relocating to Sydney.</li></ul> Your Skills <ul><li>At least eight years of combined experience across legal, risk, compliance, governance, human resources or corporate services.</li><li>A degree in law, business, commerce, risk management or a related discipline.</li><li>Legal qualification or eligibility to hold a practising certificate is preferred but not mandatory.</li><li>Experience working with senior management, Boards, external advisers and other key stakeholders.</li><li>Management experience, including the supervision of employees, external consultants or professional advisers.</li><li>Strong commercial judgment and the ability to provide practical, business-focused advice.</li><li>Fluent Japanese and English, with the ability to report to headquarters in Japanese and manage local stakeholders in English.</li><li>Experience within an international organization or supporting overseas operations.</li><li>Willingness to undertake training in Tokyo and subsequently relocate to Sydney.</li><li>Applications must include both English and Japanese résumés.</li></ul> Key Highlights of the Role <ul><li>Relocate to Sydney and develop an international leadership career within an established Australia and New Zealand business.</li><li>Join the company's executive leadership structure and work closely with the local CEO and Board.</li><li>Oversee a broad portfolio spanning legal, risk, compliance, governance, People & Culture and operational controls.</li><li>Act as the principal link between the Australian subsidiary and its Japanese-listed parent company.</li><li>Receive company support for visa sponsorship, relocation, housing and eligible family-related arrangements.</li><li>Begin with structured training and handover at the group headquarters in Tokyo.</li><li>Join an established regional operation with approximately 1,000 employees across Australia and New Zealand.</li><li>Initial Japan compensation is expected to be approximately JPY 11-14 million, with flexibility depending on experience. Compensation will be adjusted to the local Australian market following relocation.</li></ul> Location Tokyo Salary11 - 15 million yen Reference Number: 06940-0013501225 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RGFsZS5JYmFkdXJyYWhtYW4uMzYwMzMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-09-15T02:00:59Z

Financial Planning Analyst

Tokyo,
remote
Permanent
5.0M - 6.0M JPY / Yearly
Company ProfileOur client is a globally recognized marketing communications and creative agency group that partners with some of the world's leading brands across advertising, digital transformation, customer experience, media, and commerce. Operating within an international and highly collaborative environment, the organization combines creativity, technology, and data to deliver measurable business outcomes for clients. With a strong presence in Japan and an extensive global network, the company offers professionals the opportunity to work alongside diverse teams and support high-profile business initiatives across multiple industries. The RoleAn exciting opportunity for a commercially minded Financial Analyst to join a dynamic finance team supporting business leaders and client-facing stakeholders. This role will focus on financial reporting, forecasting, budgeting, and performance analysis while providing valuable insights that drive business decisions.<ul><li>Prepare monthly financial reports, forecasts, and variance analysis</li><li>Support budgeting and planning processes</li><li>Analyze revenue, costs, profitability, and project performance</li><li>Partner with operational and commercial stakeholders to improve business outcomes</li><li>Assist with financial modeling and scenario analysis</li><li>Monitor KPIs and provide recommendations to enhance profitability</li><li>Support month-end and year-end closing activities</li><li>Ensure compliance with internal financial controls and reporting requirements</li></ul> Your Skills <ul><li>Fluent Japanese and business-level English</li><li>Bachelor's degree in Finance, Accounting, Economics, or related discipline</li><li>3-6 years of experience in FP&A, Financial Analysis, Commercial Finance, or Accounting</li><li>Strong Excel and financial modeling skills</li><li>Experience working within multinational companies preferred</li><li>Analytical mindset with the ability to translate numbers into actionable insights</li><li>Strong communication and stakeholder management skills</li></ul> Key Highlights of the Role <ul><li>Join a global leader in marketing, technology, and customer experience</li><li>Exposure to senior commercial and operational stakeholders</li><li>International and collaborative working environment</li><li>Opportunity to influence business decisions through financial insights</li><li>Clear career progression within a globally connected organization</li></ul> Location Tokyo Salary5 - 6 million yen Reference Number: 06940-0013516922 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjY0NDE4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-10-07T01:22:20Z

Financial Planning & Analysis Manager

Tokyo,
remote
Permanent
7.0M - 10.0M JPY / Yearly
Company ProfileOur client is a leading global marketing and communications group that helps some of the world's most recognized brands accelerate growth through creativity, data, technology, and commerce. With an integrated offering spanning brand strategy, digital transformation, customer experience, and performance marketing, the company operates across numerous international markets and serves a diverse portfolio of blue-chip clients. The Japan business combines entrepreneurial energy with global best practices, creating an environment where commercial finance professionals can make a meaningful impact on business performance. The RoleThe company is seeking an experienced Commercial Finance Manager to serve as a key business partner to senior leadership. This role will lead financial planning, commercial analysis, client profitability management, and strategic decision support while helping drive sustainable growth across the organization. Key Responsibilities<ul><li>Partner with business leaders on commercial and strategic decision-making</li><li>Lead forecasting, budgeting, and long-range planning activities</li><li>Analyze client and project profitability to improve business performance</li><li>Provide financial guidance on pricing, resource allocation, and investment decisions</li><li>Deliver insightful management reporting and presentations</li><li>Identify risks and opportunities across the business</li><li>Support business case development and financial modeling</li><li>Drive process improvements and enhance financial performance management capabilities</li></ul> Your Skills <ul><li>Fluent Japanese and business-level English</li><li>Bachelor's degree in Finance, Accounting, Business, or related field</li><li>7+ years of experience in Commercial Finance, FP&A, Finance Business Partnering, or related areas</li><li>Proven experience supporting senior business stakeholders</li><li>Strong analytical and financial modeling skills</li><li>Experience within multinational, professional services, agency, consulting, or project-based environments is advantageous</li><li>Ability to influence and challenge stakeholders through data-driven insights</li></ul> Key Highlights of the Role <ul><li>Highly visible role partnering directly with senior management</li><li>Opportunity to influence strategic and commercial decisions</li><li>Exposure to a global network and international best practices</li><li>Fast-paced, innovative, and collaborative culture</li><li>Broad scope covering forecasting, profitability, strategy, and business partnering</li><li>Strong long-term career development opportunities within a multinational organization</li></ul> Location Tokyo Salary7 - 10 million yen Reference Number: 06940-0013516903 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjUyOTc2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-10-07T01:35:21Z

Commercial Excellence Specialist

Tokyo,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA global healthcare company is seeking a Commercial Excellence Specialist to support pricing, profitability, and business performance initiatives. Working closely with Sales and leadership teams, you will help drive data-driven decision-making and profitable growth. The Role<ul><li>Support pricing and rebate programs while monitoring business performance and profitability.</li><li>Partner with Sales to develop customer business cases and commercial recommendations.</li><li>Analyze sales, pricing, margins, and market trends to identify opportunities and risks.</li><li>Deliver recurring reports and ad hoc analysis for management decision-making.</li><li>Help maintain pricing governance and commercial processes.</li></ul> Your Skills <ul><li>Experience in Commercial Excellence, Pricing, Revenue Management, FP&A, Commercial Finance, Business Analytics, or related areas.</li><li>Strong Excel and analytical skills.</li><li>Ability to turn complex data into actionable business insights.</li><li>Experience working with Sales, Finance, Marketing, or other cross-functional teams.</li><li>Strong communication and stakeholder management skills.</li></ul> Key Highlights of the Role <ul><li>Strategic, business-facing role with strong exposure to senior stakeholders.</li><li>Opportunity to influence pricing and profitability decisions.</li><li>Collaborative, international work environment.</li></ul> Location Tokyo Salary10 million yen Reference Number: 06940-0013471695 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Q2hyaXN0b3BoZXIuTW9vcmUuNDIxNjkuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-05T05:30:12Z

Engineering Manager

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile<div>A fast-growing global technology company is seeking an Engineering Manager to lead a Core Services team responsible for building and operating the foundational platform capabilities that power mission-critical products used by enterprise customers worldwide.</div> The Role<ul><li>Lead and mentor a team of software engineers.</li><li>Drive high-quality delivery of platform and engineering initiatives.</li><li>Establish effective processes, planning, and team accountability.</li><li>Support architecture discussions and key technical decisions.</li><li>Balance scalability, reliability, and long-term maintainability.</li><li>Partner with cross-functional stakeholders to execute business priorities.</li><li>Foster a collaborative and high-performing engineering culture.</li><li>Act as an escalation point for critical incidents and operational issues.</li><li>Continuously improve engineering standards and team performance.</li></ul> Your Skills <ul><li>Native-level Japanese and business-level English.</li><li>8+ years of software engineering experience.</li><li>3+ years of engineering leadership experience.</li><li>Strong architectural and technical decision-making skills.</li><li>Solid knowledge of backend systems, APIs, and distributed platforms.</li><li>Proven experience developing high-performing teams.</li><li>Ability to drive impactful delivery and business outcomes.</li><li>Experience collaborating with distributed teams and stakeholders.</li><li>Strong communication and execution capabilities.</li></ul> Key Highlights of the Role <ul><li>Take ownership of a mission-critical platform that supports globally utilized products and services.</li><li>Lead a talented engineering team and play a key role in its growth and development.</li><li>Influence architectural decisions and contribute to long-term technology strategy.</li><li>Work in a highly collaborative, international environment with strong leadership exposure.</li></ul> Location Tokyo Salary15 million yen - Reference Number: 06940-0013501948 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c3VlLnRpbmcuNzYyMzUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-10-01T07:20:38Z

Accounting Manager

Tokyo,
remote
Permanent
8.0M - 11.0M JPY / Yearly
Company ProfileOur client is a globally recognized consumer products company with a strong brand presence and a passionate customer base. They are currently seeking an experienced AP / AR Manager to lead transactional finance operations while driving process and system enhancements across the organization. The RoleReporting to senior finance leadership, you will oversee Accounts Payable and Accounts Receivable operations while ensuring accuracy, efficiency, and strong internal controls. This role requires a hands-on leader who is comfortable managing a high volume of transactions and identifying opportunities to improve processes and systems.<ul><li>Manage end-to-end AP and AR operations</li><li>Oversee payment processing, collections, reconciliations, and month-end closing activities</li><li>Lead and develop the AP/AR team</li><li>Drive process improvements and automation initiatives to increase efficiency and control</li><li>Partner with internal stakeholders to improve workflows and resolve operational issues</li><li>Support ERP and finance system enhancement projects</li><li>Ensure compliance with company policies and internal control requirements</li><li>Prepare management reporting and provide insights on working capital performance</li></ul> Your Skills <ul><li>Native-level Japanese and business-level English communication skills</li><li>Proven experience managing AP and/or AR functions within a multinational or fast-paced organization</li><li>Comfortable working in a high-volume, transaction-heavy environment</li><li>Experience leading process improvement, workflow optimization, or system implementation projects</li><li>Strong attention to detail and ability to balance operational execution with strategic improvements</li><li>People management experience preferred</li><li>ERP experience and strong Excel skills required</li></ul> Key Highlights of the Role <ul><li>Opportunity to lead the Accounts Payable and Accounts Receivable functions for a well-known global consumer brand</li><li>Key role in driving finance process optimization and system improvements</li><li>Collaborative international environment with exposure to regional and global stakeholders</li><li>High-visibility position with direct impact on operational efficiency and cash management</li><li>Dynamic business environment suited to professionals who enjoy both hands-on execution and continuous improvement initiatives</li><li>Great work life balance</li></ul> Location Tokyo Salary8 - 11 million yen Reference Number: 06940-0013495350<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE1NzA2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-28T02:32:42Z

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