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19 results for Customer Service Associate jobs

Security Professional Services
  • Tokyo,
  • remote
  • Permanent
  • 11.0M - 14.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>As a U.S.-based technology company, we support digital transformation for enterprises in the areas of cloud, security, and performance. In the Japanese market, we build long-term partnerships with enterprise customers and continue to achieve steady growth.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>In this role as a Technical Account Manager, you will lead the success of key customers and drive maximum value throughout the entire customer lifecycle. Working closely with sales and technical teams, you will build strong relationships with customers as a strategic advisor, ensuring continuous growth and satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Act as a strategic partner to customers' technical leaders and decision-makers.</li><li>Collaborate with sales and pre-sales teams to propose ways to expand the adoption and value of solutions.</li><li>Maximize customer satisfaction, retention, and growth.</li><li>Serve as the primary point of contact for customer interactions, leading internal and external stakeholders.</li><li>Manage escalations and drive operational improvements.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Experience in customer-facing roles within the IT industry</li><li>Knowledge of cloud platforms (AWS, GCP, Azure), networking, and security</li><li>Excellent communication and relationship-building skills</li><li>Project or program management experience is a strong plus</li><li>Native-level Japanese and business-level reading/writing in English</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Full remote work (within Japan)</li><li>Opportunity to build long-term relationships with enterprise customers</li><li>Global environment with the stability of the Japanese market</li><li>Abundant opportunities for career development and learning</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>11 - 14 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013365617</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/TGFuLk5ndXllbi43ODE2My4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2026-01-16T06:19:19Z
Cloud Program & Engagement Lead [FSI software vendor]
  • Tokyo,
  • remote
  • Permanent
  • 22.0M - 26.0M JPY / Yearly
  • <p><strong>Company Profile</strong><br /> <br /> Our client is a global market leader in enterprise software, delivering mission-critical solutions to some of the world's largest financial services and insurance organisations. As cloud adoption accelerates across Japan, the company is strengthening its customer-facing program leadership capability to ensure complex transformation programs are delivered successfully and profitably.<br /> <br /> This is a strategic, high-visibility role sitting at the intersection of delivery, customer engagement, and commercial performance.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> </p><ul><li>You will lead end-to-end cloud transformation programs across assigned enterprise accounts. Acting as a trusted advisor to customers and system integrator partners, you will ensure delivery excellence while aligning programs to clear business outcomes.</li><li>This role combines program leadership, executive stakeholder engagement, financial oversight, and pre-sales support.</li></ul><p><br /> <br /> Cloud Program Leadership<br /> </p><ul><li>Lead planning and execution of enterprise cloud transformation programs</li><li>Coordinate key milestones, including performance testing, cutovers, and transition to customer success</li><li>Monitor progress, proactively identify risks, and drive mitigation strategies</li><li>Ensure program outcomes align with agreed business objectives and success criteria</li><li>Oversee complex, multi-stakeholder delivery environments</li></ul><p><br /> Customer Relationship &amp; Executive Engagement<br /> </p><ul><li>Serve as a trusted delivery partner to senior customer stakeholders and System Integrator (SI) partners</li><li>Provide strategic guidance on platform adoption and optimisation</li><li>Advocate for customer priorities internally, collaborating with Product, Cloud Operations, and Support</li><li>Support governance forums, including steering committees and executive reviews</li></ul><p><br /> Sales &amp; Pre-Sales Support<br /> </p><ul><li>Contribute to cloud transformation proposals and services estimates</li><li>Engage early in customer discussions to shape delivery approaches and engagement models</li><li>Own small to mid-sized opportunity proposals and support development of Statements of Work (SOWs)</li><li>Identify additional revenue opportunities through strategic account engagement</li></ul><p><br /> Program Financial Management<br /> </p><ul><li>Track program budgets and forecast delivery costs</li><li>Manage margin, staffing models, and scope alignment to ensure profitability</li><li>Support account-level services revenue and profitability targets</li><li>Ensure seamless transition from implementation to business-as-usual operations and customer success</li></ul><p><br /> <br /> <strong>Your Skills </strong><br /> </p><ul><li>Extensive experience in enterprise software delivery, consulting, or transformation programs</li><li>Exposure to highly regulated industries such as Banking, Insurance or Healthcare</li><li>Proven experience in customer-facing leadership roles</li><li>Hands-on experience leading large-scale cloud or SaaS implementations</li><li>Experience coordinating cross-functional delivery teams, partners, and client stakeholders</li><li>Exposure to commercial aspects including proposals, SOWs, and pricing</li><li>Japanese (fluent level); English (Business level)</li></ul><p><br /> <br /> <strong>Key Highlights of the Role </strong><br /> </p><ul><li>Lead high-impact, enterprise cloud transformation programs</li><li>Significant exposure to C-level customer stakeholders</li><li>Strategic role combining delivery excellence and commercial responsibility</li><li>Be part of the #1 firm in its industry</li></ul><p><br /> <br /> <strong>Location </strong><br /> <br /> Tokyo<br /> <br /> <br /> <br /> <strong>Salary</strong><br /> <br /> 22 - 26 million yen<br /> <br /> <br /> <br /> Reference Number: 06940-0013386613<br /> <br /> <br /> <br /> <br /> <br /> <em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em><br /> </p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNjg5OTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-18T08:37:41Z
Value Consultant [Saas/Cloud vendor | FSI]
  • Tokyo,
  • remote
  • Permanent
  • 16.0M - 25.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global market leader in enterprise software, delivering mission-critical solutions to some of the world's largest financial services and insurance organizations. With a strong footprint in Japan and continued investment in strategic growth, the company is expanding its Value Consulting capability to support complex enterprise engagements.<br /> <br /> This role sits at the intersection of strategy, finance, and enterprise technology.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>The Value Consultant will partner closely with enterprise sales teams and C-level stakeholders to articulate, quantify, and realize measurable business value from large-scale SaaS investments.</li><li>You will drive structured value discovery, build executive-ready ROI and TCO business cases, and support strategic decision-making across complex customer organizations.</li><li>This is a highly visible, consultative role with direct exposure to CXO leadership.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>8-15+ years of experience in Value Consulting, Strategy Consulting, Value Engineering, or Enterprise SaaS pre-sales</li><li>Experience in working with financial services clients</li><li>Strong experience driving ROI/TCO analysis within complex enterprise environments</li><li>Track record of influencing senior executives on strategic investment decisions</li><li>Strong and executive presentation skills</li><li>Ability to translate technical solutions into strategic business outcomes</li><li>Japanese (native); English (business level)</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><p>Business Value Strategy &amp; Execution</p><ul><li>Drive measurable ROI and strategic value realization for enterprise SaaS customers</li><li>Conduct Business Value Assessments to identify financial and operational impact</li><li>Quantify improvement opportunities and define value realization roadmaps</li><li>Ensure customers can identify, measure, and capture the full value potential of their investment</li></ul><p><br /> ROI &amp; Financial Modeling</p><ul><li>Develop detailed ROI and TCO models tailored to customer environments</li><li>Build board-ready financial business cases with granular KPIs and documented benefit rationale</li><li>Translate complex technical capabilities into tangible financial and operational outcomes</li><li>Support customers' investment decisions through data-driven analysis</li></ul><p><br /> Executive Engagement &amp; Storytelling</p><ul><li>Influence and engage CXO-level stakeholders through value-based selling</li><li>Facilitate Value Workshops with cross-functional leaders (Business &amp; IT)</li><li>Present strategic narratives that connect technology transformation to business outcomes</li><li>Enable executive alignment on transformation priorities and target operating models</li></ul><p><br /> Sales &amp; Strategic Alignment</p><ul><li>Partner with account executives to support account planning and value-focused engagement strategies</li><li>Contribute to complex enterprise sales cycles through structured business value conversations</li><li>Align value messaging with customer pain points, industry dynamics, and strategic initiatives</li><li>Methodology Development</li><li>Enhance and evolve value consulting methodologies, frameworks, and collateral</li><li>Support internal capability building and best-practice sharing</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>20 - 25 million yen</p><p><strong> </strong></p><p>Reference Number: 67040-0013385200</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNzA3OTguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-17T08:13:48Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 12.0M - 15.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global B2C/B2B technology‑enabled services company specializing in support solutions for consumer electronics and devices. Operating worldwide, the organization delivers high‑quality service offerings that support major retailers, manufacturers, and end‑customers across multiple markets. The business is recognized for its strong customer focus, reliability, and innovation in service delivery, with a stable presence and continuous growth in Japan.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>Finance Strategy Manager</p><p>This position plays a key role in shaping financial insights, supporting strategic decision‑making, and enabling business growth in Japan. You will work closely with the local and regional leadership teams to drive deep financial analysis, improve forecasting accuracy, and support new business initiatives. The role is highly analytical, data-driven, and well‑suited for someone who enjoys working with both finance and business teams.<br /><br /> Key Responsibilities</p><ul><li>Conduct monthly financial results reviews and deliver insights through deep‑dive analysis</li><li>Structure, clean, and prepare business data for financial modeling and reporting</li><li>Learn and utilize tools such as SQL and Python for advanced data analysis (on‑the‑job upskilling supported)</li><li>Support business forecasting, scenario planning, and pricing for new business initiatives</li><li>Partner closely with cross‑functional teams (Product, Operations, Commercial, Customer Experience)</li><li>Improve reporting accuracy, processes, and KPI tracking frameworks</li><li>Contribute to medium‑ and long‑term financial strategy development</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese with business-level English</li><li>Finance, FP&amp;A, Business Strategy, or Consulting experience</li><li>Strong analytical and problem‑solving skills</li><li>Experience working with business performance data, financial models, and KPIs</li><li>Interest or basic capability in SQL/Python, with willingness to learn</li><li>Experience in tech, e‑commerce, B2C services, or consumer electronics sectors is a plus</li><li>Collaborative mindset with the ability to work across teams</li><li>Self‑starter comfortable in a dynamic, fast‑moving environment</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>High visibility across Japan and regional leadership</li><li>Opportunity to build advanced analytical capability (SQL, Python)</li><li>Blend of finance, strategy, and commercial exposure</li><li>Fast‑growing business with strong global infrastructure</li><li>Chance to influence new business initiatives and pricing strategy</li><li>Hybrid and flexible work culture</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>12 - 15 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013372179</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjYyOTIzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-30T06:17:44Z
Customer Rep. & PM
  • Tokyo,
  • remote
  • Contract
  • 7.2M - 7.2M JPY / Yearly
  • <h2 data-start="63" data-end="79">Role Overview</h2><p data-start="81" data-end="318">This position supports enterprise customers and internal teams, ensuring smooth operations and proactive engagement across multiple functions. The role plays a key part in maintaining high standards of service and operational efficiency.</p><hr data-start="320" data-end="323" /><h2 data-start="325" data-end="348">Key Responsibilities</h2><h3 data-start="350" data-end="388">Customer Onboarding &amp; Coordination</h3><ul data-start="389" data-end="505"><li data-start="389" data-end="449"><p data-start="391" data-end="449">Set up and manage projects for new enterprise customers.</p></li><li data-start="450" data-end="505"><p data-start="452" data-end="505">Track support activities and ensure timely updates.</p></li></ul><h3 data-start="507" data-end="535">Cross-Team Collaboration</h3><ul data-start="536" data-end="726"><li data-start="536" data-end="644"><p data-start="538" data-end="644">Facilitate communication between customer-facing teams, technical teams, and other internal departments.</p></li><li data-start="645" data-end="726"><p data-start="647" data-end="726">Organize and maintain project boards to ensure visibility and accountability.</p></li></ul><h3 data-start="728" data-end="750">Process Management</h3><ul data-start="751" data-end="881"><li data-start="751" data-end="800"><p data-start="753" data-end="800">Follow up on tasks and deadlines proactively.</p></li><li data-start="801" data-end="881"><p data-start="803" data-end="881">Streamline workflows and introduce automation where possible for efficiency.</p></li></ul><h3 data-start="883" data-end="906">Operational Support</h3><ul data-start="907" data-end="1049"><li data-start="907" data-end="968"><p data-start="909" data-end="968">Assist in preparing internal documentation and reporting.</p></li><li data-start="969" data-end="1049"><p data-start="971" data-end="1049">Identify process gaps and propose improvements to enhance customer engagement.</p></li></ul><hr data-start="1051" data-end="1054" /><p data-start="1056" data-end="1143"><strong data-start="1056" data-end="1070">Job Order:</strong> 06940-0013343653<br data-start="1087" data-end="1090" /> <strong data-start="1090" data-end="1103">Location:</strong> Tokyo<br data-start="1109" data-end="1112" /> <strong data-start="1112" data-end="1123">Salary:</strong> Annual ¥7,200,000</p><p data-start="1056" data-end="1143"> </p><p data-start="1056" data-end="1143"> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2lsbC5GaXRjaC4yODAyMS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2025-12-19T02:28:42Z
Controller
  • Tokyo,
  • remote
  • Permanent
  • 12.0M - 15.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global B2B technology and solutions company serving a wide range of professional and industrial customers. The organization provides highly reliable, high‑quality products and services that support mission‑critical operations across multiple sectors. With a strong international presence and a long-standing reputation for technical excellence, the company continues to expand in the Japan market, offering a stable business environment combined with global collaboration opportunities.<br /> The Japan entity operates with a lean and agile structure, working closely with regional and global headquarters to ensure strong operational performance, financial governance, and continuous process improvement.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the Japan Controller, you will oversee all finance and accounting activities for the Japan entity. This includes ownership of monthly/quarterly/annual closing, financial reporting, forecasting support, and ensuring strong financial governance. You will partner closely with business leaders, commercial teams, and regional finance to provide insights that drive operational and commercial performance.<br /> This is a hands‑on leadership role requiring both technical accounting expertise and strong business partnering capability.<br /><br /> Key Responsibilities</p><ul><li>Lead full financial closing (monthly, quarterly, yearly) in compliance with local and global standards</li><li>Manage all accounting functions (GL, AP, AR, fixed assets, tax coordination)</li><li>Prepare reporting packages and financial statements for regional/global HQ</li><li>Partner with sales, operations, and service teams to support business decision‑making</li><li>Monitor budget performance, support forecasting, and identify improvement opportunities</li><li>Strengthen internal controls and ensure compliance with corporate policies</li><li>Manage external auditors, tax advisors, and service providers</li><li>Contribute to process improvements and drive financial operational excellence</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Native-level Japanese with Business-level English or Native Chinese with business Japanese proficiency</li><li>Strong accounting foundation (JGAAP; USGAAP or IFRS exposure preferred)</li><li>Proven experience in Controlling, FP&amp;A, or Business Partnering roles</li><li>Experience in manufacturing, industrial, technology, or B2B environments is highly preferred</li><li>Ability to independently manage financial closing and reporting</li><li>Strong analytical skills and the ability to influence non-finance stakeholders</li><li>Hands-on, detail‑oriented, and proactive in driving improvements</li><li>Comfortable working in a global matrix organization, collaborating with overseas teams</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>High-impact role with ownership of the Japan finance function</li><li>Opportunity to work closely with global and regional leadership teams</li><li>Blend of technical accounting, commercial finance, and business partnership</li><li>Stable, well-established global company with strong engineering heritage</li><li>Career development opportunities within an international group</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>12 - 15 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013372135</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjQ5MjY0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-30T05:50:07Z
Finance Business Partner
  • Tokyo,
  • remote
  • Permanent
  • 6.0M - 9.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>You will be joining a global leader in medical and safety technology, providing advanced solutions used in hospitals, emergency services, industry, fire departments, and government agencies worldwide. The organization is headquartered in Europe and operates in over 190 countries, delivering devices and systems that protect, support, and save lives.<br /> Its Japan operations are based in Tokyo and serve customers across both medical and safety divisions.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>Controller:<br /> As a Controller, you will play a critical role in supporting the commercial organization through high‑quality data analysis, sales reporting, KPI monitoring, and forecasting. You will collaborate closely with Commercial leaders and cross‑functional teams to drive strategic decision‑making and ensure the business achieves its revenue and profitability goals.<br /><br /> Key Responsibilities</p><ul><li>Lead sales performance reporting, including regular dashboards, variance analysis, and month‑end reviews.</li><li>Manage KPI tracking across all sales channels to identify trends, risks, and improvement opportunities.</li><li>Provide data‑driven insights to sales leadership to support strategic planning and operational efficiency.</li><li>Support sales forecasting, target setting, budgeting, and pipeline analytics.</li><li>Work cross‑functionally with Finance, Marketing, Service, and Business Units to ensure aligned and accurate sales data.</li><li>Improve the quality, transparency, and consistency of sales reporting tools and processes.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent in Japanese and English, with strong communication and presentation skills.</li><li>Solid experience in sales controlling, FP&amp;A, commercial analytics, or related financial roles.</li><li>Strong command of data analysis, including Excel, BI tools, and CRM/reporting systems.</li><li>Proven ability to manage KPIs, build reports, and interpret complex sales data into actionable insights.</li><li>Experience supporting sales teams in a multinational environment is highly desirable.</li><li>Proactive, detail‑oriented, and capable of managing multiple priorities in a fast‑paced setting.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Work with a globally respected market leader whose products save lives every day.</li><li>High visibility role supporting senior commercial leaders.</li><li>Opportunity to modernize and enhance Japan's sales performance infrastructure.</li><li>Chance to leverage your bilingual capability to bridge Japan and global HQ.</li><li>Significant impact on revenue growth, analytics maturity, and operational strategy.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>6 - 9 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013356387</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjQwMDkwLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-29T02:50:35Z
Senior Sales Manager [Fintech / Credit Risk]
  • Tokyo,
  • remote
  • Permanent
  • 15.0M - 18.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a well-established international financial services and risk intelligence organization with a strong global presence. With decades of expertise supporting corporate clients in managing credit risk, the company is now accelerating the growth of its fastest-growing divisions in Japan - targeting 40% year-over-year growth this fiscal year.<br /><br />This is a rare opportunity to lead and scale a strategic business unit within a well-established yet entrepreneurial environment in a white space with lots of room to grow both personally and as a key member of their Japan business.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>Our client is seeking an experienced and commercially driven leader to expand their new 'data' products market share across assigned territories. This is a high-impact role focused on driving revenue growth and positioning the solutions as a leading risk intelligence offering in the market.<br /><br />Go-To-Market Strategy &amp; Execution<br />- Develop and execute a clear GTM strategy across all channels: direct sales, partnerships, cross-sell and sell-through models, including trade-tech platforms<br />- Analyse the competitive landscape and define winning strategies<br />- Translate medium-term objectives and long-term vision into actionable business plans<br /><br />Revenue Growth &amp; Channel Development<br />- Drive incremental BI revenue through new and existing partnerships<br />- Build, manage, and maintain a strong and predictable sales pipeline<br />- Provide accurate sales forecasting and progress reporting<br /><br />Stakeholder &amp; Team Leadership<br />- Act as a strategic partner to regional and global stakeholders in shaping business and account plans<br />- Guide and nurture sales team members as the market grows<br /><br />Product &amp; Market Feedback<br />- Work closely with product teams to advocate for enhancements aligned with local market requirements and regulatory standards<br />-Provide structured market feedback to support innovation and competitiveness<br /><br />Market Presence &amp; Brand Positioning<br />- Represent the Business Information division at industry events<br />- Build presence within targeted industries through associations and presentations<br />- Partner with marketing to develop compelling, market-relevant content<br />- Enable and train partners and team members to effectively position and sell BI solutions<br /><br />Customer Success<br />- Ensure client NPS scores meet or exceed global benchmarks<br />- Maintain strong executive-level relationships with clients and partners </p><p> </p><p><strong>Your Skills </strong></p><p>- 10-15 years of experience in direct and/or channel sales<br />- 3-5 years in a role requiring expansion of new products into new markets or client segments<br />- Proven experience in enterprise consultative sales<br />- Strong experience defining and executing GTM strategies with measurable results<br />- Background in data services, credit/risk intelligence, or risk management solutions<br />- Japanese (native); English (business level)</p><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>15 - 18 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013387383</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNzk2NzIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-19T05:09:20Z
Financial Controller
  • Tokyo,
  • remote
  • Permanent
  • 16.0M - 20.0M JPY / Yearly
  • <p style="display: inline !important;"><strong>Company Profile</strong></p><p>Our client is a fast‑growing digital infrastructure platform with operations across Asia. The company develops and operates mission‑critical assets such as data centres and network infrastructure, supporting cloud services, hyperscale clients, telecom operators, and large enterprises. With strong investment backing and continued expansion in Japan, the business offers a dynamic environment that blends real‑asset development with cutting‑edge digital technology.<br /> The Japan entity is entering a phase of accelerated growth, requiring a seasoned finance leader to strengthen financial governance, support new developments, and partner closely with global and regional stakeholders.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the Senior Financial Controlling Manager, you will oversee financial controlling, reporting, budgeting, and forecasting for the Japan business. You will act as a strategic partner to operational, construction, commercial, and investment teams, ensuring strong financial governance and enabling data‑driven decision‑making.<br /> This role requires a combination of technical finance expertise, business acumen, and the ability to operate in a fast‑moving, asset‑heavy environment.<br /><br /> Key Responsibilities</p><ul><li>Lead monthly, quarterly, and annual financial closing, ensuring accuracy and compliance</li><li>Prepare and review management reports, variance analysis, and financial dashboards</li><li>Oversee budgeting, forecasting, and long‑term planning processes</li><li>Support project‑level financials, including asset development, capex tracking, and ROI analysis</li><li>Strengthen internal controls, compliance frameworks, and financial processes</li><li>Partner closely with Operations, Engineering, Real Estate, and Commercial teams</li><li>Coordinate with regional and global finance stakeholders</li><li>Support financing activities, external reporting, and audits as needed</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Native-level Japanese with business-level English</li><li>Strong finance background with experience in Controlling / FP&amp;A / Financial Reporting</li><li>Industry experience in data centres, telecommunications, real estate, or infrastructure</li><li>Solid understanding of asset‑heavy business models and capex management</li><li>Ability to work cross‑functionally and communicate with technical and commercial teams</li><li>Strong analytical skills with the ability to translate data into strategic insights</li><li>Proactive, structured, and comfortable operating in a rapidly scaling environment</li><li>Experience in multinational or matrix organizations is a plus</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Senior role with significant visibility to Japan and regional leadership</li><li>Opportunity to shape the finance foundation of a growing digital infrastructure business</li><li>Hands‑on involvement in both asset development and operational finance</li><li>International environment with strong collaboration across regions</li><li>High-impact position with room for career advancement</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>16 - 20 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013370391</p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjg4Mzg2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-02T02:20:30Z
Accounting Manager
  • Tokyo,
  • remote
  • Permanent
  • 6.0M - 8.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Global US retail company with a strong history.</p><p> </p><p><strong>The Role</strong></p><ul><li>Provide guidance and expertise to the Accounts Payable team in the third-party shared service center.</li><li>Partner with stakeholders in Japan to manage payment timelines, approvals, and internal controls.</li><li>Drive process improvements within the Accounts Payable function.</li><li>Ensure timely and accurate processing of vendor invoices and payments.</li><li>Analyze and forecast vendor payments, including accrual identification.</li><li>Reconcile related general ledger accounts.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>5 or more years of Accounts Payable experience</li><li>Fluent Japanese and business level English</li><li>Nissho Boki 2nd Grade or equivalent accounting / finance certification, or higher</li><li>ERP system usage experience</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Work for a well known, globally recognized organization with a strong history</li><li>Gain experience working for a company with many customer channels - E-commerce, department stores, outlet etc</li><li>Accounting team is large - chance to gain a lot of experience and grow your career</li><li>Japan is the 2nd biggest market</li><li>Sales increasing year on year</li><li>Career promotion opportunities</li><li>Work from home 2 days a week, 3 days a week in the office</li><li>Full flex time</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>6 -8 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013370383</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/QnJlbm5hLkh5YWt1bm8uMzgwNzQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-09T05:50:24Z
Director, New Sales + Account Management [Fintech unicorn]
  • Tokyo,
  • remote
  • Permanent
  • 18.0M - 20.0M JPY / Yearly
  • <div class="--Cn-524"> </div><div class="-px-599"><strong>Company profile</strong><br />This is a rare opportunity to join a fast-growing, global fintech platform at the forefront of payments, banking, and financial infrastructure. Backed by strong international growth and a robust product suite, the company partners with banks, financial institutions, platform businesses, and large enterprises to enable seamless, scalable financial services.</div><div class="-px-599"><br /><strong>The role</strong><br />Your primary responsibility is to acquire new clients and drive incremental revenue growth across Japan. You will act as a trusted commercial partner to customers, combining deep market knowledge with consultative selling skills.</div><ul><li>Own new client acquisition and revenue generation across Japan</li><li>Build and manage senior relationships with banks, financial institutions, platform businesses, and enterprises</li><li>Identify, qualify, and close high-value opportunities in their core verticals</li><li>Consistently exceed commercial targets and demonstrate a strong history of outperforming KPIs</li><li>Apply a consultative, solution-oriented sales approach to articulate clear value propositions</li><li>Collaborate closely with global stakeholders across product, operations, and leadership teams</li></ul><p> </p><p><strong>Your skills &amp; experience</strong></p><ul><li>10+ years of proven experience in business development or enterprise sales, preferably within Payments, FinTech, Banking, Cards, E-commerce, or Financial Services in Japan</li><li>Strong track record of exceeding revenue and growth targets in prior roles</li><li>Data-driven, analytical, and results-oriented</li><li>Self-starter who performs well both independently and within a global, cross-functional team</li><li>Japanese (native-level); English (business-fluent level)</li></ul><p> </p><p><strong>Key Highlights of the Role</strong></p><ul><li>Join a global fintech scale-up with strong momentum</li><li>Strong product line-up, disrupting particular segments of the Banking-as-a-Service and Payments space</li><li>Highly entrepreneurial role with lots of autonomy to shape the Japan business</li></ul><p> </p><p><strong>Location</strong> : Tokyo</p><p> </p><p>Reference Number: 67040-0013352159</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNTY4MzMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-12-17T02:55:05Z
Product Manager
  • Tokyo,
  • remote
  • Permanent
  • 9.0M - 12.0M JPY / Yearly
  • <p style="display: inline !important;"><strong>Senior Online Product Manager</strong></p><p><strong> </strong></p><p><strong>Company Profile</strong></p><p>Leading global eyewear retailer with over 500 stores across 13 countries, seeking a strategic product leader to drive ecommerce innovation and shape the digital customer experience worldwide.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>Lead product strategy and roadmap for web and app platforms, collaborating with executive teams across Japan, Taiwan, Singapore, Thailand, and India.</li><li>Partner with IT, DX, and marketing teams to prioritize initiatives, manage product deployment, and drive customer adoption across multiple markets.</li><li>Conduct data analysis and develop actionable insights to support strategic decision-making and identify online development opportunities.</li><li>Drive cross-functional projects from ideation to launch, working across time zones to deliver new products and services.</li><li>Develop and maintain KPIs to monitor business performance and ensure product alignment with local retail team needs.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Bachelor's degree with 5+ years in product management, management consulting, system integration, business strategy, or strategic planning.</li><li>Fluent proficiency in both Japanese (N1) and English is essential.</li><li>Strong analytical and problem-solving skills with proven commercial acumen and deep data analysis capabilities.</li><li>Excellent project management, communication, and stakeholder influencing abilities.</li><li>MBA or experience in ecommerce, retail, or fashion sector is preferred.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Own the digital product strategy for a trusted brand serving millions of customers globally.</li><li>Work directly with global leadership and Group strategy teams to shape company growth trajectory.</li><li>Drive meaningful impact across 13 markets with over 1,500 product styles online and in-store.</li><li>Join an innovative company committed to quality, affordability, and customer satisfaction since 1989.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>9 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013369542</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2F0dW55dS5TaXJpcGFpcm9qLjQwMjk0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-23T06:23:15Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 8.0M - 10.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Join a leading international retailer specializing in premium skincare, body care, hair care, and fragrance products, operating a large network of boutiques throughout Japan. The company belongs to a global beauty group renowned for its natural ingredients and strong commitment to sustainability. It operates over 100 retail stores in Japan.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>FP&amp;A Manager (Individual Contributor)<br /> As the FP&amp;A Manager, you will be a strategic business partner overseeing financial analysis, performance management, budgeting, and forecasting for the Japan business. This role interfaces directly with local management and global headquarters, supporting decision‑making in a fast‑growing, customer‑centric retail environment.</p><p><br /> Key Responsibilities:</p><ul><li>Lead budgeting, forecasting, and long‑term financial planning for the Japan market.</li><li>Manage monthly financial performance reviews, variance analysis, and reporting packages.</li><li>Provide deep sales, margin, and expense analysis to support commercial and retail teams.</li><li>Support strategic projects such as new store openings, channel profitability, and cost optimization.</li><li>Ensure accurate consolidation and communication between Japan and global HQ.</li><li>Strengthen internal financial processes, tools, and KPI dashboards.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>Fluent in Japanese and English (written and spoken).</li><li>Solid FP&amp;A experience in a global company, preferably in a matrixed multinational environment.</li><li>Experience in FMCG or retail is a strong plus.</li><li>Strong analytical skills with advanced Excel and experience with financial systems/BI tools.</li><li>Ability to interpret data, influence stakeholders, and partner cross‑functionally.</li><li>Proactive communicator with a high attention to detail and business acumen.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Contribute directly to the transformation of a high‑growth, consumer‑loved global brand.</li><li>High visibility role collaborating with commercial, retail, and global finance teams.</li><li>Opportunity to drive process improvements, enhance financial insights, and support strategic initiatives.</li><li>A mission‑driven company with strong values, sustainability commitments, and a people‑centric culture.</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>8 - 10 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013356384</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjQ3MTk4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-29T04:16:10Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 12.0M - 14.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global leader in the premium consumer goods sector, with a strong presence in Japan and a reputation for innovation, brand excellence, and industry‑leading business practices. As the Japan business continues to grow, the company is seeking a high‑caliber FP&amp;A Manager who can elevate financial insights, partner closely with senior stakeholders, and contribute directly to strategic decision‑making.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>The FP&amp;A Manager will serve as a key business partner to commercial, marketing, supply chain, and regional leadership teams. This role requires a strong analytical mind, excellent communication skills, and the ability to influence and challenge the business constructively. You will drive budgeting, forecasting, management reporting, and financial analysis that empowers leaders to make informed, high‑impact decisions.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese speaker with business‑level English</li><li>Strong FP&amp;A background within a multinational environment (consumer, luxury, FMCG, or related industries preferred)</li><li>Excellent business partnering skills with the ability to influence and build trust</li><li>Proven track record in stakeholder management, including senior and cross‑functional teams</li><li>Advanced analytical ability and strong command of financial modeling</li><li>Proactive, collaborative, and comfortable operating in a fast‑paced, matrixed environment</li><li>High attention to detail paired with the ability to see the bigger picture</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Lead annual budgeting, quarterly forecasting, and month‑end performance analysis</li><li>Partner closely with business leaders to provide insight, challenge assumptions, and guide strategic planning</li><li>Translate complex financial data into clear, actionable recommendations for senior stakeholders</li><li>Drive financial modeling for business cases, investments, launches, and strategic initiatives</li><li>Strengthen financial processes, tools, and reporting to support business growth</li><li>Collaborate with regional and global FP&amp;A teams to align reporting and performance metrics</li><li>Consolidate financial results and prepare management presentations for leadership</li><li>Support continuous improvement initiatives across finance and operations</li></ul><p> </p><p><strong>What This Role Offers</strong></p><ul><li>High visibility within the Japan leadership team</li><li>Opportunity to shape financial strategy and drive transformation across the business</li><li>Collaborative, globally connected environment</li><li>Chance to partner directly with decision‑makers and create meaningful business impact</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>12 - 14 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013385241</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjY5NjQxLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-20T00:46:56Z
Accounting Manager
  • Tokyo,
  • remote
  • Permanent
  • 8.0M - 12.0M JPY / Yearly
  • <p style="display: inline !important;"><strong>Company Profile</strong></p><p>Our client is a global luxury retail company with a long-standing heritage and a strong international presence. Known for its craftsmanship, premium customer experience, and consistent commitment to quality, the brand continues to expand its footprint across major markets. The Japan business operates with a lean, agile structure, closely collaborating with regional and global headquarters to deliver high‑standard retail operations and financial excellence.<br /> The company combines tradition with modern retail practices, offering a sophisticated, design‑driven brand experience and a stable, growing business environment ideal for finance professionals seeking impact and ownership.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the Accounting Lead, you will oversee the full spectrum of accounting operations in Japan. You will be responsible for monthly/annual closing, financial reporting, and strengthening internal controls for a luxury retail environment. You will work closely with HQ and regional teams, ensuring compliance with global standards while supporting business growth.<br /> This role also plays a key part in ERP implementation, process optimization, and enhancing transparency across financial operations.<br /><br /> Key Responsibilities</p><ul><li>Manage monthly, quarterly, and annual financial closing</li><li>Handle all accounting operations (AP, AR, GL, fixed assets, tax coordination)</li><li>Prepare financial statements and reporting packages for regional/global HQ</li><li>Lead ERP implementation / migration and drive process improvements</li><li>Maintain internal controls, compliance, and audit readiness</li><li>Partner with retail operations to support store performance and business decisions</li><li>Supervise external partners (accounting firm, tax advisors, auditors)</li><li>Support budgeting, forecasting, and cash‑flow management</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Native-level Japanese with business English capability</li><li>Solid experience in accounting or controllership, ideally within retail, luxury, cosmetics, or consumer goods</li><li>Strong knowledge of JGAAP; experience coordinating with global teams preferred</li><li>Proven ability to manage full closing independently</li><li>Experience in ERP implementation (SAP, Oracle, Dynamics, etc.) is highly valued</li><li>Detail‑oriented with strong analytical skills</li><li>Ability to work cross‑functionally and communicate with non‑finance stakeholders</li><li>Proactive, structured, and able to operate in a growing organization</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Work for a global luxury brand with centuries of heritage</li><li>Lead finance and accounting for the Japan entity with autonomy</li><li>Opportunity to drive ERP implementation and transformation initiatives</li><li>Direct impact on business operations and process excellence</li><li>Collaborative, international environment with strong craftsmanship values</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>8 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013373679</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjM5Mzk1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-30T04:02:19Z
Financial Planning Analyst
  • Tokyo,
  • remote
  • Permanent
  • 6.0M - 8.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global FMCG leader, renowned for its commitment to innovation, craftsmanship, and sustainability. This role supports one of their rapidly expanding premium brand, known for its modern organic concept and refined retail experience.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As an FP&amp;A Analyst supporting a premium brand, you will play a pivotal role in driving financial performance, partnering with business leaders, and providing insights that directly influence commercial and operational decisions. This is an ideal opportunity for someone who thrives in a dynamic, brand‑driven environment and is passionate about contributing to long‑term growth.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead financial planning cycles including budget, forecast, and monthly business reviews</li><li>Conduct detailed sales, cost, and profitability analysis to support strategic decision‑making</li><li>Business partner closely with Marketing, Retail Operations, Supply Chain, and HQ Finance</li><li>Monitor KPIs, identify performance risks/opportunities, and prepare management-ready reports</li><li>Support investment evaluations (promotions, new store openings, campaigns, marketing ROI)</li><li>Strengthen financial processes and support continuous improvement of reporting models</li><li>Ensure alignment with global finance standards and cross-functional stakeholders</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent/native level Japanese, and business-level English</li><li>Solid experience in FP&amp;A, commercial finance, or business controlling</li><li>Strong business partnering and stakeholder management skills, with the ability to influence</li><li>Analytical mindset with strong problem‑solving capabilities</li><li>Experience in the retail, consumer goods, or luxury industries preferred</li><li>Proficiency in Excel; experience with ERP/BI tools is a plus</li><li>A proactive communicator who enjoys working cross‑functionally and driving outcomes</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Opportunity to support a premium, design‑driven skincare brand with strong growth potential</li><li>High exposure to senior stakeholders and decision‑makers</li><li>Hybrid environment combining creativity, business strategy, and financial impact</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>6 - 8 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013388289</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjY2ODcxLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-27T04:36:08Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 13.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a leading global provider of food services, workplace solutions, and facilities management, serving multinational clients across diverse industries. With a strong and growing presence in Japan, the company is committed to operational excellence, people-focused values, and continuous business transformation. As the Japan business expands, the Finance team is seeking a talented FP&amp;A professional to help drive performance in one of the organization's most dynamic and strategically important markets.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the FP&amp;A Manager, you will partner closely with both business and finance leaders to support performance management, budgeting, forecasting, and financial analysis. You will play a key role in interpreting data, identifying trends, and translating financial insights into actionable recommendations for commercial and operational teams. This role requires a strong blend of analytical rigor, communication skill, and the ability to influence stakeholders in a fast-moving, multicultural environment.</p><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Native or highly fluent Japanese, with strong business English communication skills.</li><li>Proven experience in FP&amp;A, financial modelling, budgeting, and forecasting.</li><li>Strong ability to bridge business and finance, translating financial concepts into practical business insights.</li><li>Excellent communication skills with confidence engaging senior stakeholders.</li><li>Comfortable working with large, complex datasets-advanced Excel or BI tools experience preferred.</li><li>Experience in services, hospitality, FMCG, or similar fast-paced industries is a plus.</li><li>Proactive, collaborative, and able to thrive in an international, matrix-driven environment.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>High-impact position supporting strategic decisions for the Japan business.</li><li>Close partnership with commercial, operations, and leadership teams.</li><li>Data-driven environment with opportunities to innovate and improve reporting processes.</li><li>Strong exposure to regional and global finance teams.</li><li>Clear opportunities for career development in a global organization.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 -13 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013375545</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjc2NTc4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-06T01:50:37Z
CFO
  • Tokyo,
  • remote
  • Permanent
  • 20.0M - 30.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a globally renowned luxury group with a strong presence in the industry. With a prestigious portfolio, a sophisticated retail network, and a heritage of excellence, the Japan business is seeking an accomplished Chief Financial Officer (CFO) to drive financial leadership, elevate commercial performance, and serve as a strategic partner to the executive leadership team.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As CFO, you will oversee the full finance organization for the Japan market, leading financial strategy, commercial planning, and operational excellence across both retail and wholesale channels. You will serve as a key advisor to the President and global leadership, ensuring strong governance while contributing to business growth and profitability.<br />This role requires deep expertise in retail finance, store operations, business partnering, and stakeholder management within a complex, fast‑moving luxury environment.<br /><br />Key Responsibilities</p><ul><li>Serve as the strategic financial partner to the Japan President and Executive Committee</li><li>Lead end‑to‑end finance functions from Accounting ~ FP&amp;A</li><li>Drive commercial insights to optimize retail performance, store KPIs, and channel profitability</li><li>Oversee financial planning, forecasting, budgeting, and long‑term strategy formulation</li><li>Strengthen operational excellence through disciplined governance, compliance, and risk management</li><li>Provide financial leadership for store operations including productivity analysis, rent economics, ROI assessments, and staffing cost optimization</li><li>Partner closely with Merchandising, Retail Operations, Supply Chain, and Marketing to support business decisions</li><li>Align with global HQ on reporting, financial standards, performance management, and transformation initiatives</li><li>Lead, mentor, and develop the finance team to build a high‑performing organization</li><li>Drive continuous improvement in systems, processes, and analytics capability</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>Fluent in English with proven track record in retail industry finance, ideally within luxury, premium consumer goods, fashion, or specialty retail</li><li>Strong experience collaborating with store operations and retail leadership teams</li><li>Deep capability in business partnering-confident in advising, influencing, and challenging senior decision‑makers</li><li>Excellent stakeholder management, able to navigate both local and global matrix environments</li><li>Strategic thinker with strong financial acumen and hands‑on operational rigor</li><li>Leadership presence with the ability to inspire, develop, and elevate a finance organization</li><li>Experience with multi‑brand or multi‑channel organizations is highly valued</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Executive‑level influence within one of the world's most prestigious luxury groups</li><li>Direct partnership with global and regional leadership</li><li>Opportunity to elevate financial strategy across a fast‑growing, high‑visibility market</li><li>Impact not only on financial performance but also on operational excellence and brand expansion</li><li>A high‑caliber team and collaborative, international environment</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>20 - 30 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013385235</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE0OTUwLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-20T01:30:31Z
Finance Director
  • Tokyo,
  • remote
  • Permanent
  • 20.0M - 22.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global leader in the healthcare sector with a long history of delivering innovative products that improve patients' daily lives. With an established presence in Japan and strong global support, the company seeks a strategic and hands‑on Finance Director to oversee financial management, drive commercial insights, and partner with senior leadership.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As Finance Director, you will oversee all financial operations in Japan, including accounting, financial planning &amp; analysis, and commercial business partnering. You will act as a strategic advisor to the Country Head, influencing decision‑making and driving performance across the business.</p><p> </p><p><strong>Key Responsibilities</strong><br /> Financial Leadership &amp; Governance</p><ul><li>Oversee financial reporting and compliance</li><li>Manage accounting operations, audits, month‑end closing, and internal controls</li><li>Strengthen policies, processes, and financial risk management</li></ul><p><br /> FP&amp;A &amp; Business Insight</p><ul><li>Lead budgeting, forecasting, and long‑range planning</li><li>Analyze sales, market performance, and profitability</li><li>Partner with commercial teams on pricing, investments, and growth strategies</li></ul><p><br /> Business Partnering</p><ul><li>Act as finance advisor to senior leadership, sales, marketing, and operations</li><li>Provide actionable insights to drive performance</li><li>Collaborate with global and regional teams</li></ul><p><br /> Team Leadership</p><ul><li>Mentor and develop the finance team</li><li>Enhance operational excellence and promote continuous improvement</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese and English</li><li>Strong background in Accounting (CPA a plus) and FP&amp;A</li><li>Experience partnering with commercial teams</li><li>Leadership experience within a multinational company</li><li>Industry experience in Healthcare, Pharma, MedTech, or FMCG preferred</li><li>Strategic mindset with hands‑on execution skills</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>High visibility and influence at both local and global levels</li><li>Opportunity to modernize financial processes and shape future strategy</li><li>Work in a meaningful, mission‑driven healthcare environment</li><li>Lead a dynamic team in a growing market</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>20 - 22 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013393595</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjUyODY5LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-02T00:31:27Z