17 results for Customer Service Associate jobs

Customer Account Specialist

Tokyo,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA global manufacturer providing engineered solutions to customers across industrial, aerospace, transportation, and energy markets. The Role<ul><li>Process domestic and international customer orders</li><li>Coordinate import/export shipments and logistics activities</li><li>Support customers and sales teams on order-related matters</li><li>Resolve delivery, order, and customer service issues</li><li>Ensure trade compliance and smooth supply chain operations</li><li>Drive process improvements and customer satisfaction initiatives</li></ul> Your Skills <ul><li>Experience in customer service, order management, logistics, or supply chain</li><li>Knowledge of import/export procedures and trade compliance</li><li>Strong communication and problem-solving skills</li><li>Business-level Japanese and English</li><li>Ability to manage multiple priorities and deadlines</li><li>Bachelor's degree in Business, Engineering, or a related field</li></ul> Key Highlights of the Role <ul><li>Global and collaborative work environment</li><li>Exposure to international trade and supply chain operations</li><li>Customer-facing role with broad stakeholder interaction</li><li>Opportunity to drive service improvements and operational excellence</li></ul> Location Tokyo Salary10 million yen Reference Number: 06940-0013470960 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuODg4MjQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-05T07:08:21Z

AR Accountant

Tokyo,
remote
Permanent
7.0M - 9.0M JPY / Yearly
Company ProfileA prestigious international luxury retail company is seeking a Senior Accountant (Accounts Receivable) to join its finance team in Tokyo. This role will be responsible for end-to-end accounts receivable operations, revenue reconciliation, and financial reporting while partnering closely with both local and regional stakeholders. This is an excellent opportunity for an experienced accounting professional looking to develop their career within a world-class luxury brand known for its craftsmanship, innovation, and commitment to excellence. The Role<ul><li>Manage all aspects of Accounts Receivable operations, including customer billing, collections, and cash application</li><li>Perform sales and revenue reconciliations across retail, wholesale, and e-commerce channels</li><li>Support month-end and year-end closing activities related to AR and revenue accounting</li><li>Monitor aging reports and proactively manage outstanding receivables</li><li>Prepare journal entries, account reconciliations, and supporting schedules</li><li>Ensure compliance with accounting policies, internal controls, and audit requirements</li><li>Partner with commercial, retail, and customer service teams to resolve billing and payment issues</li><li>Support financial reporting and analysis for local and regional management</li><li>Participate in process improvement and automation initiatives to enhance efficiency and accuracy</li></ul> Your Skills <ul><li>Bachelor's degree in Accounting, Finance, or a related discipline</li><li>5+ years of accounting experience with strong exposure to Accounts Receivable and revenue accounting</li><li>Experience within multinational companies, retail, consumer goods, luxury, or related industries preferred</li><li>Strong understanding of accounting principles and financial controls</li><li>Fluent Japanese and business-level English communication skills</li><li>Advanced Excel skills and experience working with ERP systems</li><li>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment</li></ul> Preferred Qualifications<ul><li>Experience within luxury retail, fashion, consumer goods, or hospitality sectors</li><li>Knowledge of IFRS and multinational reporting environments</li><li>CPA, USCPA, Nissho Boki, or related accounting qualifications are advantageous</li></ul> Key Highlights of the Role <ul><li>Opportunity to work for a globally renowned luxury brand</li><li>International and collaborative work environment</li><li>Strong focus on employee development and career progression</li><li>Exposure to regional and global finance teams</li><li>Stable organization with an iconic premium brand portfolio</li></ul> Location Tokyo Salary7 - 9 million yen Reference Number: 06940-0013488080<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE4MDY0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-14T05:46:39Z

HR Business Partner

Tokyo,
remote
Permanent
18.0M - 18.0M JPY / Yearly
<div class="scriptor-paragraph">Company Profile</div><ul><li>Our client is a global organization with a strong presence in consumer-focused service businesses, supporting customers through innovative solutions and a commitment to exceptional customer experiences. The company operates in a dynamic international environment and continues to invest in its people, culture, and business growth across Japan and the wider region.</li></ul>The Role<ul><li>We are seeking a Senior People Partner to support and drive the people agenda for retail and customer-facing business functions in Japan.</li><li>Acting as a trusted advisor to business leaders, this role will partner closely with management and employees to align people strategies with business objectives, strengthen organizational effectiveness, and enhance the employee experience.</li></ul><div class="scriptor-paragraph"><ol><li>Partner with business leaders to develop and implement people strategies aligned with business objectives</li><li>Provide strategic HR guidance across organizational design, talent management, employee engagement, and performance management</li><li>Support business growth through workforce planning and organizational effectiveness initiatives</li><li>Act as a trusted advisor to managers on employee relations and people-related matters</li><li>Drive initiatives to strengthen leadership capability, employee experience, and organizational culture</li><li>Ensure compliance with local labor regulations and company policies</li><li>Collaborate with regional and global HR teams to support enterprise-wide people initiatives</li></ol></div><div class="scriptor-paragraph">Your Skills</div><div class="scriptor-paragraph"><ul><li>Proven experience as an HR Business Partner or Senior HR professional within a multinational environment</li><li>Strong knowledge of human resources management, employee relations, and talent management practices</li><li>Demonstrated ability to influence senior stakeholders and drive organizational change</li><li>Experience supporting customer-facing, retail, or frontline employee populations is highly desirable</li><li>Strong understanding of Japanese labor laws and HR best practices</li><li>Business-level English and Japanese communication skills</li><li>Excellent stakeholder management, problem-solving, and interpersonal skills</li></ul></div><div class="scriptor-paragraph">Key Highlights of the Role</div><div class="scriptor-paragraph"><ul><li>Strategic HR leadership role partnering directly with senior business leaders</li><li>Opportunity to influence business performance through impactful people initiatives</li><li>High visibility position within a global and collaborative organization</li><li>Exposure to regional and international stakeholders</li><li>Excellent career development opportunities within a multinational company</li></ul></div><div class="scriptor-paragraph">Location</div><div class="scriptor-paragraph">Tokyo</div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph">Salary</div><div class="scriptor-paragraph">Up to ¥18,000,000</div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph">Reference Number</div><div class="scriptor-paragraph">06940-0013458341</div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph">By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div><img src="https://counter.adcourier.com/VG9zaGl5dWtpLkthbWl5YS41OTczMS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-07-15T04:11:08Z

Sr Manager, Supply Chain Management & CS

Kanagawa,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA global industrial technology company that designs and manufactures connectivity and sensor solutions used across automotive, industrial, energy, medical, aerospace, and communications sectors. The organization operates in a highly international environment and supports customers through innovation, operational excellence, and a strong commitment to supply chain performance. The Role<ul><li>Lead Supply Chain Management and Customer Service functions, ensuring operational excellence and customer satisfaction across the Japan business.</li><li>Develop and execute supply chain strategies to optimize inventory, demand planning, logistics, order fulfillment, and service levels.</li></ul> Your Skills <ul><li>Proven experience in Supply Chain Management, Customer Service, Logistics, Planning, or Operations within a multinational environment.</li><li>Strong leadership experience managing teams and driving process improvements.</li><li>Business-level English and Japanese with the ability to communicate effectively across global and local organizations.</li></ul> Key Highlights of the Role <ul><li>Lead a critical business function with direct impact on customer satisfaction and operational performance.</li><li>Partner closely with regional and global teams in a highly international organization.</li><li>Drive transformation initiatives, process optimization, and continuous improvement across the supply chain.</li></ul> Location Kanagawa Salary10 million yen Reference Number: 06940-0013459054 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/bWFraS5zaGltaXp1Ljk5OTgyLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-22T06:50:50Z

Clinical Specialist

Tokyo,
remote
Permanent
700000 - 7.0M JPY / Yearly
Company ProfileA global healthcare technology organization dedicated to improving patient outcomes through innovative medical solutions. The company partners with healthcare providers worldwide, delivering advanced products, clinical expertise, and education that support safe, effective, and high-quality patient care. The Role<ul><li>Provide clinical expertise and product support to healthcare professionals, ensuring safe and effective product use.</li><li>Deliver training programs, workshops, and educational presentations for physicians, nurses, and healthcare staff.</li><li>Build strong relationships with healthcare professionals and key stakeholders while supporting customer engagement and product adoption.</li><li>Partner with Sales, Marketing, and Medical Affairs teams to support business growth, product launches, and clinical initiatives.</li><li>Attend clinical procedures, support product evaluations, and provide customer guidance when appropriate.</li><li>Gather customer feedback and market insights to help shape business strategies and improve customer experience.</li><li>Ensure compliance with regulatory requirements, company policies, and documentation standards.</li></ul> Your Skills <ul><li>Registered Nurse (RN), Allied Health Professional, Clinical Specialist, Life Sciences graduate, or equivalent clinical experience.</li><li>Minimum 3 years of experience in healthcare, medical devices, pharmaceuticals, biotechnology, or a related field.</li><li>Demonstrated experience delivering clinical education, training, and customer support.</li><li>Strong communication and presentation skills with the ability to explain clinical concepts to diverse audiences.</li><li>Proven ability to build relationships and influence healthcare professionals and key stakeholders.</li><li>Self-motivated, collaborative, and comfortable working in a field-based environment.</li><li>Proficient in Microsoft Office applications and willing to travel as required.</li></ul> Key Highlights of the Role Opportunity to work directly with physicians, nurses, and healthcare professionals, making a tangible impact on patient care.Combine clinical expertise with education, customer engagement, and business partnership responsibilities.Join a global organization that values innovation, professional development, and continuous learning.Exposure to new product launches, clinical advancements, and industry-leading healthcare solutions.Collaborative role working across Clinical, Sales, Marketing, and Medical Affairs teams. Location Tokyo Salary7 million yen Reference Number: 06940-0013459056 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Q2hyaXN0b3BoZXIuTW9vcmUuNDYxNjUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-09T06:08:52Z

Solution Partner

Tokyo,
remote
Permanent
30.0M - 30.0M JPY / Yearly
<div>Company Profile<ul><li>Our client is a global software and technology company specializing in digital transformation solutions for the financial services sector. Working closely with leading insurance organizations, the company delivers large-scale business and system transformation programs that help clients modernize operations and improve customer experience.</li></ul>The Role<ul><li>Partner with enterprise sales teams to support business development opportunities within the insurance sector.</li><li>Lead solution presentations, workshops, and demonstrations for senior stakeholders and executive-level clients.</li><li>Act as a bridge between pre-sales, implementation, and delivery teams to ensure successful project execution.</li><li>Engage directly with senior executives to understand business challenges and propose strategic technology solutions.</li><li>Support large-scale insurance system transformation initiatives throughout the client lifecycle.</li></ul>Your Skills<ul><li>Experience delivering or implementing insurance technology solutions.</li><li>Strong client-facing and stakeholder management skills, including C-level engagement.</li><li>Proven ability to conduct solution demonstrations and translate business requirements into technical solutions.</li><li>Experience working across pre-sales, consulting, delivery, or solution engineering functions.</li><li>Business-level Japanese and English communication skills.</li></ul>Key Highlights of the Role<ul><li>High-profile customer-facing role supporting major insurance companies in Japan.</li><li>Direct exposure to executive stakeholders and strategic decision-making.</li><li>Opportunity to work across pre-sales, consulting, and delivery functions.</li><li>Reporting directly to the Head of APAC.</li><li>Attractive compensation package with significant growth potential.</li></ul>LocationTokyoSalaryAnnual Compensation: JPY 30,000,000Reference Number06940-0013462280 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div> <img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNzMzMTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-22T05:17:04Z

Senior Buyer

Tokyo,
remote
Permanent
8.0M - 8.0M JPY / Yearly
Company ProfileA leading global provider of food services and support services, this organization partners with clients across corporate, healthcare, education, sports & leisure, and remote environments. With a strong commitment to service excellence, operational efficiency, and sustainability, the company delivers high-quality dining and facility solutions to diverse customers worldwide. The Role<ul><li>Lead procurement and sourcing activities for food, beverage, and indirect categories, ensuring cost efficiency, quality, and supply continuity.</li><li>Negotiate contracts and manage supplier relationships to achieve optimal commercial outcomes and service performance.</li><li>Collaborate with operations, culinary teams, finance, and regional stakeholders to drive sourcing strategies, process improvements, and sustainability initiatives.</li></ul> Your Skills <ul><li>Proven experience in procurement, purchasing, sourcing, or supply chain management within the food service, hospitality, FMCG, or related industries.</li><li>Strong negotiation, supplier management, and cost optimization skills.</li><li>Business-level Japanese and English with the ability to work effectively in a multinational environment.</li></ul> Key Highlights of the Role <ul><li>Play a key role in shaping procurement strategy for a large-scale service business.</li><li>Partner with local and international stakeholders across a dynamic and fast-paced organization.</li><li>Drive cost savings, supplier innovation, and sustainable sourcing initiatives that directly impact business performance.</li></ul> Location Tokyo Salary8 million yen Reference Number: 67040-0013468557 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/a2F6dWtvLm95YS4xOTYzMy4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-07-23T07:51:06Z

IT Business Partner - Retail

Tokyo,
remote
Permanent
12.0M - 12.0M JPY / Yearly
<div><h3>Company Profile</h3>A global sports, outdoor, and lifestyle products company with a portfolio of internationally recognized brands. The company operates across multiple markets and channels, leveraging technology and innovation to enhance customer experience, retail operations, and business performance.<h3>The Role</h3><ul><li>Serve as the primary liaison between business stakeholders and IT, ensuring technology initiatives align with business objectives.</li><li>Lead demand management activities, including the evaluation, prioritization, and governance of new technology initiatives.</li><li>Partner with business leaders to identify opportunities for digital transformation, process improvement, and operational efficiency.</li><li>Manage the full lifecycle of IT initiatives, from business requirements and solution assessment through implementation and adoption.</li><li>Drive organizational change management to ensure successful deployment and user adoption of new technologies.</li></ul><h3>Your Skills</h3><ul><li>Experience in IT Business Partner, IT Consulting, Project Management, Business Analysis, or Digital Transformation roles.</li><li>Strong stakeholder management skills with the ability to communicate effectively with both business and technical teams.</li><li>Experience managing technology portfolios, project pipelines, and demand management processes.</li><li>Understanding of enterprise applications, retail systems, cloud technologies, and data-driven business operations.</li><li>Proven ability to build business cases, facilitate decision-making, and support organizational change.</li></ul><h3>Key Highlights of the Role</h3><ul><li>Strategic role acting as the bridge between technology and business functions.</li><li>Opportunity to influence digital transformation initiatives across retail operations.</li><li>Exposure to regional and global stakeholders within a multinational environment.</li><li>Ownership of demand management, portfolio governance, and change management activities.</li><li>Ability to contribute directly to business growth, operational excellence, and technology innovation.</li></ul><h3>Location</h3>Tokyo<h3>Salary</h3>JPY 12,000,000<h3>Reference Number</h3>06940-0013493580 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div> <img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjE0NjM2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-11T07:06:41Z

Enterprise Account Executive

Tokyo,
remote
Permanent
20.0M - 20.0M JPY / Yearly
Company ProfileA global leader in cloud-based business spend management solutions is seeking an Enterprise Account Director to drive growth across large enterprise clients in Japan. This role focuses on developing new business opportunities, building executive-level relationships, and helping organizations improve financial performance through digital transformation and technology adoption. The Role<ul><li>Develop and execute sales strategies to acquire new enterprise customers across Japan.</li><li>Build and manage relationships with senior stakeholders including CFOs, CIOs, CPOs, and other executive decision-makers.</li><li>Identify, qualify, and pursue complex sales opportunities within large-scale organizations.</li><li>Lead the full sales cycle from prospecting through contract negotiation and closing.</li><li>Collaborate with internal teams to develop business cases, value propositions, and customer success strategies.</li><li>Create and maintain strategic account plans to identify growth opportunities and strengthen customer engagement.</li><li>Partner with consulting and implementation stakeholders to support digital transformation initiatives.</li><li>Provide accurate sales forecasts, pipeline updates, and market intelligence to leadership.</li></ul> Your Skills <ul><li>Proven success exceeding sales targets within a B2B SaaS or enterprise software environment.</li><li>Experience selling complex solutions to large enterprise organizations.</li><li>Strong track record of engaging and influencing C-level executives.</li><li>Excellent account planning, business development, and relationship management skills.</li><li>Ability to articulate business value using ROI- and cost-based approaches.</li><li>Experience working cross-functionally with sales, consulting, and solutions teams.</li><li>Native-level Japanese or JLPT N1 proficiency.</li><li>Business-level English communication skills.</li></ul> Key Highlights of the Role <ul><li>Strategic enterprise sales position targeting major organizations in Japan.</li><li>Opportunity to engage directly with senior executive stakeholders.</li><li>High-impact role driving business growth and digital transformation initiatives.</li><li>Collaborative international environment with strong career growth potential.</li></ul> Location Tokyo Salary20 million yen Reference Number: 06940-0013479180 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c2VyaW5hLmhhdGFrZXlhbWEuNjA3MDAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-27T07:47:51Z

Human Resources (HR) Manager

Tokyo,
remote
Permanent
18.0M - 18.0M JPY / Yearly
Company Profile<div>A global technology company specializing in optical and semiconductor-related products, serving customers worldwide through innovative solutions and industry-leading expertise.</div> The Role<div>Reporting to the Japan HR Lead, this role partners with local and regional stakeholders to execute HR initiatives, support business objectives, and enhance employee experience, organizational effectiveness, and workplace culture. As part of a global HR transformation, you will contribute to talent development, employee engagement, and operational excellence across the organization.Key Responsibilities:<ul><li>Execute HR initiatives aligned with business and organizational goals.</li><li>Partner with managers to provide HR guidance and support workforce planning.</li><li>Lead recruitment, talent development, succession planning, and learning initiatives.</li><li>Drive employee engagement, well-being, and inclusive workplace programs.</li><li>Ensure compliance with labor laws, company policies, and HR practices.</li><li>Oversee employee relations and support a positive work environment.</li><li>Manage site administration and collaborate with cross-functional teams to enhance workplace operations.</li></ul></div> Key Highlights of the Role <ul><li>Opportunity to support the growth of a leading global semiconductor business</li><li>Drive talent development, organizational effectiveness, and workplace culture initiatives</li><li>Gain broad HR experience in a global and collaborative environment</li><li>Partner closely with business leaders to support organizational growth</li><li>Play a key role in driving people and business transformation during an exciting period of change</li></ul> Location Tokyo Salary18 million yen Reference Number: 06940-0013478234 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/VG9zaGl5dWtpLkthbWl5YS41NjU0Ny4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-09-03T06:33:34Z

In-House Head of Legal

Tokyo,
remote
Permanent
1.5M - 15.0M JPY / Yearly
Company ProfileA major Japanese-listed group is seeking a bilingual legal, risk and corporate-services professional to join the executive leadership team of its established Australian subsidiary. Following an initial training and transition period in Tokyo, the successful candidate will relocate to Sydney and serve as the principal bridge between the Australian business and its Japanese headquarters. The Role<ul><li>Partner with the local CEO, Executive Leadership Team and Board on legal, risk, compliance, governance and broader corporate-services matters.</li><li>Lead and continually develop the company's legal, enterprise risk, compliance and corporate-governance frameworks.</li><li>Advise on major customer, supplier, technology, property and other commercial agreements.</li><li>Oversee disputes, regulatory matters, external legal advisers, compliance incidents and investigations.</li><li>Prepare Board papers and provide recommendations concerning legal, governance, risk and compliance matters.</li><li>Establish the organization's risk appetite and oversee operational risk, business continuity, crisis management and incident-response frameworks.</li><li>Provide executive oversight of People & Culture, workplace health and safety, operational standards and offshore shared-service functions.</li><li>Support strategic initiatives, business transformation and new commercial opportunities.</li><li>Coordinate closely with the Japanese parent company and align the Australian business with group policies and reporting requirements.</li><li>Complete an initial training and transition period of approximately three months in Tokyo before relocating to Sydney.</li></ul> Your Skills <ul><li>At least eight years of combined experience across legal, risk, compliance, governance, human resources or corporate services.</li><li>A degree in law, business, commerce, risk management or a related discipline.</li><li>Legal qualification or eligibility to hold a practising certificate is preferred but not mandatory.</li><li>Experience working with senior management, Boards, external advisers and other key stakeholders.</li><li>Management experience, including the supervision of employees, external consultants or professional advisers.</li><li>Strong commercial judgment and the ability to provide practical, business-focused advice.</li><li>Fluent Japanese and English, with the ability to report to headquarters in Japanese and manage local stakeholders in English.</li><li>Experience within an international organization or supporting overseas operations.</li><li>Willingness to undertake training in Tokyo and subsequently relocate to Sydney.</li><li>Applications must include both English and Japanese résumés.</li></ul> Key Highlights of the Role <ul><li>Relocate to Sydney and develop an international leadership career within an established Australia and New Zealand business.</li><li>Join the company's executive leadership structure and work closely with the local CEO and Board.</li><li>Oversee a broad portfolio spanning legal, risk, compliance, governance, People & Culture and operational controls.</li><li>Act as the principal link between the Australian subsidiary and its Japanese-listed parent company.</li><li>Receive company support for visa sponsorship, relocation, housing and eligible family-related arrangements.</li><li>Begin with structured training and handover at the group headquarters in Tokyo.</li><li>Join an established regional operation with approximately 1,000 employees across Australia and New Zealand.</li><li>Initial Japan compensation is expected to be approximately JPY 11-14 million, with flexibility depending on experience. Compensation will be adjusted to the local Australian market following relocation.</li></ul> Location Tokyo Salary11 - 15 million yen Reference Number: 06940-0013501225 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RGFsZS5JYmFkdXJyYWhtYW4uMzYwMzMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-09-15T02:00:59Z

Accounting Manager

Tokyo,
remote
Permanent
10.0M - 13.0M JPY / Yearly
Company ProfileOur client is a globally recognized premium consumer brand with a strong presence in Japan and an established international footprint. Renowned for its commitment to quality, innovation, and customer experience, the company continues to expand its business while maintaining a collaborative and people-focused culture. The Role We are seeking an experienced Controlling Manager to lead the management accounting and business controlling function in Japan. Reporting to senior finance leadership, this role will play a key part in financial planning, business performance analysis, cost management, and strategic decision-making. This position offers the opportunity to act as a trusted business partner to senior stakeholders while leading a small team and driving financial excellence across the organization. Key Responsibilities<ul><li>Lead monthly management reporting and business performance reviews.</li><li>Drive budgeting, forecasting, and annual planning processes.</li><li>Provide financial insights and recommendations to support strategic business decisions.</li><li>Monitor business performance, identify opportunities and risks, and develop action plans.</li><li>Partner closely with Commercial, Marketing, Retail, Operations, and Supply Chain teams.</li><li>Ensure accuracy of financial reporting and adherence to internal controls.</li><li>Improve financial processes, reporting tools, and operational efficiencies.</li><li>Lead, coach, and develop finance team members.</li><li>Support regional and global finance initiatives and projects.</li></ul> Your Skills <ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related field.</li><li>8+ years of experience in Controlling, FP&A, Commercial Finance, or Management Accounting.</li><li>Prior people management experience with a proven ability to develop teams.</li><li>Strong business partnering and stakeholder management skills.</li><li>Experience within FMCG, retail, consumer goods, luxury, or related industries is highly desirable.</li><li>Native-level Japanese and business-level English communication skills.</li><li>Hands-on approach with strong analytical and problem-solving capabilities.</li><li>Advanced Excel and ERP system knowledge.</li></ul> Key Highlights of the Role <ul><li>Play a key leadership role influencing business strategy and performance.</li><li>Partner directly with senior management in Japan and regional teams.</li><li>Lead and develop a high-performing finance team.</li><li>Join a globally recognized premium brand with a collaborative culture.</li><li>Competitive compensation, benefits, and long-term career development opportunities.</li></ul> Location Tokyo Salary10 - 13 million yen Reference Number: 06940-0013465273 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjgxMjE4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-03T06:15:10Z

Commercial Excellence Specialist

Tokyo,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA global healthcare company is seeking a Commercial Excellence Specialist to support pricing, profitability, and business performance initiatives. Working closely with Sales and leadership teams, you will help drive data-driven decision-making and profitable growth. The Role<ul><li>Support pricing and rebate programs while monitoring business performance and profitability.</li><li>Partner with Sales to develop customer business cases and commercial recommendations.</li><li>Analyze sales, pricing, margins, and market trends to identify opportunities and risks.</li><li>Deliver recurring reports and ad hoc analysis for management decision-making.</li><li>Help maintain pricing governance and commercial processes.</li></ul> Your Skills <ul><li>Experience in Commercial Excellence, Pricing, Revenue Management, FP&A, Commercial Finance, Business Analytics, or related areas.</li><li>Strong Excel and analytical skills.</li><li>Ability to turn complex data into actionable business insights.</li><li>Experience working with Sales, Finance, Marketing, or other cross-functional teams.</li><li>Strong communication and stakeholder management skills.</li></ul> Key Highlights of the Role <ul><li>Strategic, business-facing role with strong exposure to senior stakeholders.</li><li>Opportunity to influence pricing and profitability decisions.</li><li>Collaborative, international work environment.</li></ul> Location Tokyo Salary10 million yen Reference Number: 06940-0013471695 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Q2hyaXN0b3BoZXIuTW9vcmUuNDIxNjkuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-05T05:30:12Z

Compliance Manager

Tokyo,
remote
Permanent
15.0M - 20.0M JPY / Yearly
Company Profile A rapidly growing global payments and financial technology company providing integrated business accounts, payments, treasury, spend management, and embedded finance solutions is looking for an AML Compliance Manager. The Role <ul><li>Reporting to the Compliance Director and deputising as MLRO when required, you will support the development and management of local and global compliance programs in Japan.</li><li>You will strengthen the Japan compliance framework, oversee KYC and due diligence processes, and enhance transaction monitoring, screening, and financial crime controls.</li><li>You will analyse high-volume data, identify AML trends and typologies, develop monitoring rules and triggers, and communicate key risks and findings to internal stakeholders and regulators.</li><li>You will also partner closely with Compliance Operations, Legal, Engineering, Product, Strategy, and Business Development.</li></ul> Your Skills <ul><li>At least seven years of financial crime compliance experience is required.</li><li>Experience within fintech, financial services, ecommerce, RegTech, compliance consulting, or accounting is preferred.</li><li>Strong knowledge of Japanese and global AML/CTF regulations, including the Payment Services Act, Foreign Exchange Act, and Act on Prevention of Transfer of Criminal Proceeds, is essential.</li><li>Experience in transaction monitoring, sanctions or customer screening, financial investigations, KYC, and AML controls is required.</li><li>ICA, CAMS, or another relevant compliance qualification is preferred.</li><li>Fluency in written and spoken Japanese and English is mandatory.</li></ul> Key Highlights of the Role <ul><li>Deputise as MLRO and play an influential role in strengthening the company's financial crime compliance framework in Japan.</li><li>Lead improvements across KYC, screening, transaction monitoring, controls, and AML reporting.</li><li>Work with data, technology, and cross-functional teams to develop scalable compliance solutions.</li><li>Join a fast-growing global fintech and contribute to both local and global compliance initiatives.</li></ul> Location Tokyo Salary 15 - 20 million yen Reference Number: 06940-0013464004 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TWVyZWkuSGF0YW5ha2EuMjc1MzYuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-14T00:34:22Z

Sr. Accountant

Tokyo,
remote
Permanent
6.0M - 12.0M JPY / Yearly
<div class="--cD-555 "><div class="-CU-589 " data-automation-id="questionContent"><div class="-Ov-591 --xL-592"><div class="-Wa-625"><div class="-Fi-658">About the Opportunity Our client is a well-established multinational organization seeking a finance professional to join its Japan finance team. This role offers a unique opportunity to play a key part in financial reporting, month-end close, and regulatory compliance while working closely with local and regional stakeholders. The ideal candidate combines strong technical accounting knowledge with a hands-on approach and thrives in a fast-paced environment where accuracy, accountability, and continuous improvement are critical. Key Responsibilities <ul><li>Lead and support monthly, quarterly, and annual financial close activities.</li><li>Prepare and review financial reports in accordance with IFRS and local statutory requirements.</li><li>Ensure timely and accurate reporting to regional and global stakeholders.</li><li>Support external and internal audit requirements.</li><li>Perform balance sheet reconciliations and maintain strong financial controls.</li><li>Partner with finance and business teams to analyze financial results and reporting issues.</li><li>Support implementation of new accounting standards and process improvements.</li><li>Assist with regulatory reporting and compliance activities as required.</li><li>Contribute to finance transformation and automation initiatives.</li></ul> Requirements <ul><li>Bachelor's degree in Accounting, Finance, or related discipline.</li><li>Solid experience in financial reporting and accounting within a multinational environment.</li><li>Strong knowledge of IFRS and month-end/year-end close processes.</li><li>Proven ability to independently manage and execute financial close activities.</li><li>Experience working with auditors and regulatory reporting requirements.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail and commitment to accuracy.</li><li>Ability to work effectively in a dynamic, deadline-driven environment.</li><li>Fluent Japanese and Business-level English are essential.</li><li>CPA, USCPA, or equivalent qualification is a plus.</li></ul> Why Join? <ul><li>International Environment</li><li>Work with colleagues and stakeholders across multiple regions in a truly global organization.</li><li>Career Development</li><li>Join a high-performing finance function that offers opportunities for professional growth and expanded responsibilities.</li><li>Stable & Reputable Organization</li><li>Become part of a respected multinational company known for its long-term commitment to its employees and customers.</li></ul></div></div></div></div></div><div class="--cD-555 "> </div>Location Tokyo Salary6 - 12 million yen Reference Number: 67040-0013466285 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjQ4MTU3LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-10T01:46:28Z

Accounting Manager

Tokyo,
remote
Permanent
8.0M - 11.0M JPY / Yearly
Company ProfileOur client is a globally recognized consumer products company with a strong brand presence and a passionate customer base. They are currently seeking an experienced AP / AR Manager to lead transactional finance operations while driving process and system enhancements across the organization. The RoleReporting to senior finance leadership, you will oversee Accounts Payable and Accounts Receivable operations while ensuring accuracy, efficiency, and strong internal controls. This role requires a hands-on leader who is comfortable managing a high volume of transactions and identifying opportunities to improve processes and systems.<ul><li>Manage end-to-end AP and AR operations</li><li>Oversee payment processing, collections, reconciliations, and month-end closing activities</li><li>Lead and develop the AP/AR team</li><li>Drive process improvements and automation initiatives to increase efficiency and control</li><li>Partner with internal stakeholders to improve workflows and resolve operational issues</li><li>Support ERP and finance system enhancement projects</li><li>Ensure compliance with company policies and internal control requirements</li><li>Prepare management reporting and provide insights on working capital performance</li></ul> Your Skills <ul><li>Native-level Japanese and business-level English communication skills</li><li>Proven experience managing AP and/or AR functions within a multinational or fast-paced organization</li><li>Comfortable working in a high-volume, transaction-heavy environment</li><li>Experience leading process improvement, workflow optimization, or system implementation projects</li><li>Strong attention to detail and ability to balance operational execution with strategic improvements</li><li>People management experience preferred</li><li>ERP experience and strong Excel skills required</li></ul> Key Highlights of the Role <ul><li>Opportunity to lead the Accounts Payable and Accounts Receivable functions for a well-known global consumer brand</li><li>Key role in driving finance process optimization and system improvements</li><li>Collaborative international environment with exposure to regional and global stakeholders</li><li>High-visibility position with direct impact on operational efficiency and cash management</li><li>Dynamic business environment suited to professionals who enjoy both hands-on execution and continuous improvement initiatives</li><li>Great work life balance</li></ul> Location Tokyo Salary8 - 11 million yen Reference Number: 06940-0013495350<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE1NzA2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-28T02:32:42Z

Accounting

Tokyo,
remote
Contract
10.4M - 14.6M JPY / Yearly
Company Profile<ul><li>A unique opportunity to be part of a fast-expanding business operating at the intersection of finance, investment, and digital infrastructure.</li></ul> The Role<ul><li>We are seeking a Finance & Accounting professional to support fund operations and SPC accounting across the full investment lifecycle.</li><li>Responsibilities include consolidated IFRS reporting, J-GAAP closing and audit/tax matters for SPCs, investor reporting, cash management for acquisitions, oversight of outsourced accounting firms, and budget versus actual cost management for development projects.</li></ul> Your Skills<ul><li>5+ years of accounting experience, including 3+ years in fund accounting or consolidated reporting</li><li>Experience in fund management, with real estate experience preferred</li><li>Strong knowledge of IFRS and/or J-GAAP</li><li>Business-level Excel skills, including VLOOKUP and SUMIF</li><li>Business-level English, with confidence communicating with overseas teams by email</li><li>Bachelor's degree or higher</li><li>Strong teamwork, communication, and logical thinking skills</li><li>Native level Japanese language skills</li></ul> Key Highlights<ul><li>Broad exposure across fund management, SPC operations, reporting, cash management, and investment support</li><li>Opportunity to work closely with global teams and external advisors</li><li>Involvement in one of the fastest-growing sectors: data centers and digital infrastructure</li></ul>Location Tokyo Salary10.4 - 14.5 million yen Reference Number: 67040-0013466265 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/UGV0cmFzLlN0b3JwaXJzdGlzLjEzODE0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-09T06:59:33Z