<p>We are seeking an experienced and forward-thinking <strong>IT Manager</strong> to lead and develop our technology function across multiple sites. This role will be responsible for overseeing day-to-day IT operations, driving strategic technology improvements, and ensuring our systems, infrastructure, and data remain secure, resilient, and aligned with business goals. The ideal candidate will have strong technical expertise, proven ERP implementation experience, and a track record of managing IT within an SME environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>ERP Implementation & Management</strong></p><ul><li>Lead or support the implementation, optimisation, and ongoing management of ERP system</li><li>Collaborate with internal teams and external partners to ensure the ERP platform meets evolving operational needs.</li><li>Provide user support, training, and process refinement related to ERP functions.</li></ul><p><strong>Strategic Leadership & Technology Roadmap</strong></p><ul><li>Develop and maintain a clear IT and technology roadmap aligned to business objectives.</li><li>Assess business needs and translate them into actionable IT strategies.</li><li>Drive continuous improvement across systems, processes, and security.</li></ul><p><strong>Team Leadership & People Management</strong></p><ul><li>Line manage the IT Support team, providing coaching, training, and performance management.</li><li>Set clear objectives and create a high-performing service-focused culture.</li><li>Oversee prioritisation and resolution of support tickets and escalations.</li></ul><p><strong>Infrastructure & Systems Management</strong></p><ul><li>Oversee and support the core Microsoft desktop and server environment, including AD, O365/M365, networking, and virtualisation.</li><li>Manage hardware, software, networks, backups, and disaster recovery procedures.</li><li>Ensure system performance, reliability, and scalability across all sites.</li></ul><p><strong>Cybersecurity & Compliance</strong></p><ul><li>Lead cybersecurity initiatives, risk assessments, and mitigation plans.</li><li>Ensure compliance with data protection (e.g., GDPR) and industry standards.</li><li>Implement and maintain security policies, monitoring tools, and incident-response processes.</li></ul><p><strong>Supplier & Third-Party Management</strong></p><ul><li>Manage third-party IT vendors, suppliers, and service providers.</li><li>Negotiate contracts, manage performance, and ensure value and quality of service.</li><li>Coordinate external support for ERP, infrastructure, and security services where required.</li></ul><p><strong>Skills & Experience Required</strong></p><p><strong>Essential</strong></p><ul><li>Proven experience as an IT Manager or Senior IT Leader within an SME environment.</li><li>Hands-on experience with ERP systems</li><li>Experience with security frameworks (IS027001, CE, CE+. CAF)</li><li>Strong technical knowledge of Microsoft desktop and server technologies, networking, cloud services (e.g., Microsoft 365/Azure), and virtualisation.</li><li>Demonstrable experience in cybersecurity management, compliance, and risk mitigation.</li><li>Experience managing IT suppliers, third-party providers, and service contracts.</li><li>Track record of managing and developing IT support teams.</li><li>Ability to create and deliver an IT/technology roadmap for business growth.</li><li>Full UK driving licence</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby42MDkxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Robert Half has partnered with a fastest-growing repair and maintenance company in search for a proactive People Advisor</strong></p><p> </p><p><strong>People Advisor / ER Specialist (London & South Region)</strong></p><p><strong>Salary:</strong> Up to <strong>£50,000</strong> per annum (+ car allowance)</p><p><strong>Contract: </strong>full time | permanent</p><p><strong>Location:</strong> London-based with <strong>2 days per week</strong> on-site across southwest London, Kent, and Hertfordshire</p><p> </p><p>This role offers real variety, impact and visibility. You'll work across <strong>three sites</strong>, partnering with frontline teams and managers in a hands-on, fast-paced, blue-collar environment. You'll also benefit from a supportive People Director who is committed to providing <strong>training, coaching and development</strong>.</p><p> </p><p><strong>About the Role</strong></p><p>You will support, guide and coach Managers across the company to effectively manage people issues in line with internal processes and HR best practice. Expect variety, ownership and the opportunity to make a genuine difference.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a high-volume employee relations caseload (absence, disciplinaries, grievances, performance, flexible working, OH and more)</li><li>Keep accurate case updates on the HR system, providing regular stakeholder updates</li><li>Coach and upskill People Managers using toolkits and training sessions</li><li>Deliver training sessions to support manager capability</li><li>Provide face-to-face and remote advice on policies and people processes</li><li>Manage end-to-end recruitment campaigns, from advert to onboarding</li><li>Build strong relationships with People Partners, Managers and site teams</li><li>Support People Operations with HR queries and occasional admin</li><li>Input into policy and process reviews</li><li>Support people-related projects to improve the team member experience</li><li>Provide initial advice on non-complex Health & Safety queries</li><li>Act as a proud ambassador for our values throughout the employee lifecycle</li></ul><p> </p><p><strong>What We're Looking For</strong></p><ul><li>Experience managing a high-volume ER caseload </li><li>Recruitment experience</li><li>Strong attention to detail and excellent communication skills</li><li>Good working knowledge of UK employment law and HR best practice</li><li>Experience in a contact centre or blue-collar environment (desirable but not essential)</li><li><strong>CIPD Level 5</strong> (qualified or working towards) or equivalent experience</li><li>Confident, resilient and able to work with a broad mix of personalities</li><li>Happy travelling <strong>two days per week</strong> to regional sites (travel booked via their app)</li></ul><p> </p><p><strong>Benefits</strong></p><ul><li>33 days holiday (including bank holidays)</li><li>Enhanced maternity / paternity / adoption pay</li><li>Life assurance</li><li>Health & well-being support</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuNjY0NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
