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143 results for Customer Services in United Kingdom

Senior Financial Accountant
  • Milton Keynes, Buckinghamshire
  • remote
  • Permanent
  • 50000 - 70000 GBP / Yearly
  • <p>The Permanent Division of Robert Half is excited to be working exclusively and on a retained basis with AFL Telecommunications in Milton Keynes to assist with the recruitment of a Senior Financial Accountant during an exciting period of growth, change and development for the business.</p><p>AFL provides industry-leading solutions, products and services to the energy, service provider, enterprise and industrial markets as well as a number of emerging markets.</p><p>We manufacture, engineer and install fibre optic products and associated equipment. This includes:</p><ul><li>Fibre optic cables</li><li>Fibre optic Connectivity</li><li>Fusion Splicers</li><li>Test and Inspection Equipment</li></ul><p>Whether you need to build or upgrade a network or apply the latest fibre optic technology, AFL connects you with the solutions that fit your every need.</p><p><strong>Vision and Values</strong></p><p>AFL's mission is to connect our customers around the world with innovative technologies, exceptional products and high quality services. </p><p>Our vision is to positively impact communities by delivering superior solutions. </p><p>Our core values are shared among all AFL associates. These values drive our culture and priorities and provide a framework in which decisions are made.</p><p>The Role</p><p>As Senior Financial Accountant you will be based in Milton Keynes and provide support to the UK based business and branches in Ireland, Norway and South Africa with an emphasis on exceptional customer experience, process excellence, continuous improvement and innovation and best practice compliance at the core of what we do. As the parent company is based in the United States, this role is responsible for ensuring compliance with US GAAP accounting principles and the local statutory requirements where the entity operates.</p><p> Day to day duties will consist of:</p><ul><li>Manage VAT submissions by gathering required information, preparing returns, and liaising with external advisors as needed.</li><li>Report UK Tax - Corporation Tax, R&amp;D, Patent Box, P11ds, PAYE Settlement Agreement (PSA's).</li><li>Report tax related ad hoc statutory financial statements for AFL and Fujikura.</li><li>Corporate tax management including compiling all relevant information for 3rd party preparation of annual corporate tax return related to AFL UK and review of completed returns for accuracy prior to submission with final approval authority.</li><li>Ensure all claims and elections are submitted to minimize tax liabilities.</li><li>Arrange payments to HMRC and between group companies.</li><li>Tax planning </li><li>Support the Corporate Tax team based in the US in the completion of all tax returns, support for governmental audits, and support implementation of processes, whether systemic or otherwise, to ensure both the Company and customers are properly taxed.</li><li>Assist with monthly closing activities including journal entries, accruals, support reporting, and analysis activities.</li><li>Assist with preparation of monthly balance sheet, P&amp;L, and supporting schedules.</li><li>Maintain a monthly accounting calendar, ensuring deadlines for reconciliations, journals and reporting are met.</li><li>Perform monthly reconciliation or reviews of all assigned accounts.</li><li>Assist with tracking Products business unit capital projects to ensure timely and accurate capitalization of assets.</li><li>Ensure compliance with accounting policies, standards, and internal controls.</li><li>Build proactive and collaborative relationships globally with internal customers and cultivate a culture of teamwork.</li></ul><p>Your Profile</p><p> You will be a Qualified Accountant with Strong UK Accounting skills from industry or making your second move from Practice looking for a role to create and lead a continuous improvement and innovation culture. You will be looking for a new challenging opportunity within a business that has seen unprecedented growth and development in recent years. Previous experience of Oracle would be of additional benefit as would exposure to a manufacturing environment. Must be self-motivated, able to act on own initiative and be able to communicate at all levels.. This is an excellent role where development will be available as the business changes and develops.</p><p>Salary and Benefits</p><p>The role of Senior Financial Accountant for AFL Telecommunications in Milton Keynes is offering a salary of £50-70K+ Benefits and will be working in the office on a full time basis initially with a view to hybrid in Milton Keynes. This is an exciting and strong development opportunity for someone to push their career forwards in a role within a well respected business with continued growth plans</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uNTAyOTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-14T15:34:42Z
Financial Controller
  • Buckinghamshire, Buckinghamshire
  • remote
  • Permanent
  • - GBP / Yearly
  • <p><strong>Financial Controller - Buckingham, UK - Exclusive retained position with Robert Half</strong></p><p><strong>Location:</strong> Buckingham, UK (<strong>onsite</strong> with potential 1 day WFH after onboarding)<br /> <strong>Reports To:</strong> VP Finance - Mobile Europe (Germany)<br /> <strong>Direct Reports:</strong> 2</p><p><strong>Salary:</strong> </p><ul><li><p>The full package will be:</p><ul><li>Competitive Base Salary</li><li>10% bonus based on Company EU results</li><li>Pension (% contribution can be negotiated)</li><li>25 days of holiday</li><li>Health &amp; Safety Insurance</li></ul></li></ul><p><strong>About the Company</strong></p><p>Manitowoc is a <strong>US-headquartered company (Milwaukee, WI)</strong> with around <strong>5,000 employees worldwide</strong>. A global leader in <strong>lifting solutions</strong>, the business designs, manufactures, and services some of the world's most advanced <strong>mobile and tower cranes</strong>.</p><ul><li><strong>Products:</strong> Mobile cranes and tower cranes, with a wide product range across lifting solutions.</li><li><strong>Production:</strong> Plants in the US, China, India, and other strategic markets.</li><li><strong>Sales &amp; Service:</strong> Global footprint with strong aftermarket support (maintenance, spare parts, customer training).</li><li><strong>Market Position:</strong> One of the original players in the crane industry and a top-three global manufacturer, competing with Liebherr (Germany), Tadano (Japan), and Chinese OEMs.</li></ul><p>In the UK, Manitowoc operates from <strong>Buckingham</strong> with a <strong>team of 50 employees</strong>, focused on <strong>sales and aftersales</strong> for the UK &amp; Ireland. The local business generated <strong>£35m turnover</strong> in 2023.</p><p><strong>The Role</strong></p><p>This is a <strong>management-level Financial Controller position</strong> to lead the UK finance function. The role is available due to the upcoming <strong>retirement of the current FC</strong> at the end of 2025.</p><p>You will oversee all finance and accounting operations in the UK entity, ensure compliance with <strong>UK GAAP, US GAAP, and statutory reporting</strong>, and provide strong business partnering to sales, service, and aftersales operations.</p><p>You will also play a key role in <strong>consolidation reporting to the US</strong>, liaising with European finance (Germany) and Group finance in the US.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the <strong>UK finance function</strong> (3 people) - including accounting, reporting, tax, and treasury.</li><li>Ensure full compliance with UK GAAP, US GAAP, and local statutory/tax obligations.</li><li>Prepare and review <strong>monthly, quarterly, and annual reporting</strong> (P&amp;L, balance sheet, forecasts, statutory accounts).</li><li>Manage <strong>budgeting, forecasting, and variance analysis</strong> for the UK entity.</li><li>Supervise <strong>audit processes</strong> and liaise with external auditors and tax authorities.</li><li>Provide <strong>business partnering</strong> to sales and aftersales teams, including pricing, margins, and project analysis.</li><li>Oversee treasury and cash flow management for UK operations.</li><li>Support general site management in Buckingham (HR, property, compliance).</li></ul><p><strong>Candidate Profile</strong></p><ul><li>Qualified Accountant (<strong>FCCA, ACA, or equivalent</strong>) with 8-10+ years' experience.</li><li>Strong knowledge of <strong>UK GAAP and US GAAP</strong>.</li><li>Background in an <strong>international environment</strong> with reporting to group HQ.</li><li>Experience in manufacturing, engineering, or industrial equipment businesses ideal.</li><li>Hands-on leader, able to manage a <strong>small finance team</strong>.</li><li>Advanced Excel and ERP systems (SAP preferred).</li><li>Fluent English (additional European language such as German or French a plus).</li></ul><p><strong>Working Conditions</strong></p><ul><li><strong>Office-based in Buckingham Full time</strong></li><li>Collaborative, international environment.</li><li>Exposure to both UK operations and wider EMEA/US group structures.</li></ul><p>This is a great opportunity for a <strong>hands-on Financial Controller</strong> who enjoys working in a <strong>global manufacturing environment</strong> but also likes the <strong>closeness of a small UK site team</strong>.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuMDYzMjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-01T13:22:15Z
Hands-on IT Manager (Security-focused)
  • Pontyclun, Rhondda Cynon Taff
  • remote
  • Permanent
  • 45000 - 55000 GBP / Yearly
  • <p>Robert Half have partnered on an exclusive basis with Envolve Infrastructure to recruit an <strong>IT Manager</strong> on a permanent basis.</p><p>Envolve Infrastructure currently serves the water, environmental and energy sectors. They connect over 16 million customers with essential water, energy and transport services across the regions in which they operate. <br /><br />Through their strategic partnerships and long-term frameworks, they provide specialist infrastructure support to the water and waste sector. Improving water quality, operational efficiency and network resilience and have done so since 1984. Additionally, the organisation offers Specialist and Civil Engineering services relating to the sector.</p><p> </p><p><strong>IT Manager</strong></p><p><strong>Envolve Infrastructure Ltd</strong> are a subsidiary of Renew Holdings Plc and are looking to recruit an <strong>IT Manager</strong> to accommodate the ambitions of the subsidiary to grow both organically and by acquisition.</p><p>Renew Holdings Plc are a holding company which gives autonomy to its operating subsidiaries, enabling them to be competitive and effective in their individual markets whilst setting overall standards.</p><p>The provision of Information Technology within the Renew Group subsidiaries closely mirrors the business model that is the foundation of the success of the Group. Each subsidiary directly employs their own IT resources, with a small team at the centre providing central support, guidance and governance.</p><p><strong>ABOUT THE ROLE</strong></p><p>Reporting to the Head of Services, the IT Manager role is a "hands-on" position responsible for the day-to-day operation of the IT function, ensuring systems, networks and services run smoothly and securely. The ideal candidate will have aspirations to progress into a managerial position through development of the department and its staff. Whilst the role will initially operate as a standalone position within Envolve Infrastructure, there will be close collaboration with the IT team at our sister Group company, Browne Group, working together to align systems, share knowledge, digitisation, and support Group initiatives. The successful candidate will play a key part in developing the IT department further, with plans to introduce and mentor an IT Apprentice to support the growing needs of the business.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Strategic Planning &amp; Delivery</strong></p><ul><li>Develop and implement the annual IT strategy in alignment with company goals, and Group Minimum Requirements (GMR).</li><li>Lead the planning and execution of IT projects, ensuring timely delivery, stakeholder engagement, and measurable outcomes</li></ul><p><strong>Budget Management</strong></p><ul><li>Develop and implement the annual IT strategy in alignment with company goals and Group Minimum Requirements (GMR)</li><li>Own and manage the annual IT budget, including forecasting, cost control, and reporting</li><li>Oversee procurement of hardware, software, and services, ensuring value for money and adherence to procurement policies and GMR levels of authority</li><li>Monitor and report on IT expenditure, identifying efficiencies and supporting financial planning</li></ul><p><strong>Governance &amp; Compliance</strong></p><ul><li>Ensure all IT operations meet the minimum requirements set by Group, including Technical Security Audit (based on CIS security controls) and NIST Frameworks.</li><li>Development and review of IT policies and procedures</li><li>Lead internal (e.g. GMR, system) and external audits (e.g. Cyber Essentials Plus)</li></ul><p><strong>Infrastructure &amp; Service Management</strong></p><ul><li>Oversee the performance, maintenance, and security of IT infrastructure, including networks, servers, cloud platforms, and end-user devices</li><li>Ensure robust disaster recovery and business continuity plans are in place and regularly tested</li><li>Manage service desk operations and ensure timely resolution of technical issues</li></ul><p><strong>Leadership &amp; Development</strong></p><ul><li>Lead, mentor, and develop the IT team, fostering a culture of collaboration, accountability, and continuous learning</li></ul><p><strong>Stakeholder Engagement</strong></p><ul><li>Act as the primary liaison between the company and Group IT Director</li><li>Build strong relationships with internal stakeholders to understand business needs and deliver effective technology solutions</li></ul><p><strong>SKILLS, EXPERIENCE &amp; QUALIFICATIONS</strong></p><ul><li>An understanding of Cyber Essentials Plus, CIS audits and NIST frameworks is also required to ensure the business meets the challenges of cyber security hygiene</li><li>Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.).</li><li>A good knowledge of the security features of 365 (Entra/Azure AD) is required to ensure the business leverages the maximum potential of cyber hygiene and GDPR best practice</li><li>Understanding the importance of Identity Threat Management</li><li>Experience or understanding of SentinelOne MDR</li><li>Experience in using third party SOC provision</li><li>Experience or understanding of Mimecast</li><li>Knowledge of IT service management (ITSM) frameworks, ITIL practices, and IT governance</li><li>Excellent problem-solving and communication skills</li><li>Server, PC and networking hands on experience</li><li>Ability to manage multiple projects and priorities effectively</li><li>Problem-solving skills and the ability to work well with all levels of the business</li><li>Good knowledge of internet security and data privacy principles</li><li>Relevant qualifications (e.g. CompTIA, ITIL, Microsoft Certified, etc.) desirable</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby40MjIwNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-11-04T18:01:18Z
Senior Finance Officer
  • Merthyr Tydfil, Merthyr Tydfil
  • remote
  • Permanent
  • 29000 - 30000 GBP / Yearly
  • <p>Robert Half are delighted to be supporting New pathways for the recruitment of a new Senior Finance Assistant to join their team.</p><p>New Pathways are the largest sexual violence support provider in Wales, with 30 years' experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse.</p><p>As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year.</p><p>Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma.</p><p>Our dedicated team of over 150 staff and volunteers do everything that they can to ensure that our clients receive an excellent service that meets their needs; we feel that they deserve no less.</p><p><strong>JOB TITLE</strong>: Senior Finance Officer</p><p><strong>HOURS: </strong>37 hours per week</p><p><strong>LOCATION: </strong>Hybrid/Home Working</p><ul><li><strong>Salary £30,000</strong></li><li><strong>Hybrid Working (1 day in the office Merthyr Tydfil)</strong></li><li><strong>37 hrs per week </strong></li><li><strong>Monday - Thursday 9:00 - 5:00 </strong></li><li><strong>Friday 9:00 - 4:30 </strong></li><li><strong>25 days holidays + BH and Xmas shut down </strong>(no annual leave needed - just need to be available for 1 x ½ day)</li><li><strong>Pension 8% (non contributory)</strong></li></ul><p><strong>PURPOSE OF THE POST</strong>: </p><p>To assist the Head of Finance and be responsible for the Sales Ledger of a well-established charitable organisation It will also involve supporting the wider Finance team where necessary.</p><p><strong>GENERAL</strong></p><ul><li>The post holder will embody New Pathways' ethos and values and will model appropriate behaviours at all times and in all areas of responsibility.</li><li>Commit to a continuous improvement culture and be prepared to undertake other duties and responsibilities relevant to the nature, level and extent of the post.</li></ul><p><strong>MAIN TASKS AND DUTIES</strong>:</p><ul><li>To assist the Head of Finance with quarter and year end procedures and reporting</li><li>Monthly Reconciliation of Credit Card and Bank Accounts.</li><li>To monitor and reconcile Intercompany Accounts</li><li>Month End Journals</li><li>To reconcile payroll information</li><li>To have overall responsibility for the Sales Ledger.</li><li>To maintain the Sales Invoicing System.</li><li>To maintain the Training Invoicing System.</li><li>To maintain the Counselling College Receipt System. </li><li>To process the sale of New Pathways' book.</li><li>To be the point of contact for Customers.</li><li>Credit Control</li><li>To reconcile customer account balances and resolve any discrepancies.</li></ul><ul><li>To maintain accurate and up-to-date filing system for invoices and other financial documents.</li><li>To provide support to the Finance Team as needed.</li><li>To undertake relevant training as required.</li><li>To comply with data protection and confidentiality in accordance with the organisations policies and procedures.</li><li>When working at office locations, offer a welcoming and non-judgemental environment to all service users and participate in office upkeep/safety related tasks.</li><li>Undertake any other reasonable tasks not outlined in this job description, but which will assist the aims and objectives of New Pathways.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNTc3MTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-29T13:27:54Z
Office Administrator
  • Bristol, Bristol
  • remote
  • Permanent
  • 28000 - 30000 GBP / Yearly
  • <p>Robert Half LTD are delighted to be partnering exclusively with Oakensen to recruit for an Office Administrator.</p><p>This is a fantastic opportunity for an individual to join the company in a multi-faceted office administration role. We are looking for someone motivated, proactive, and organised - someone who can streamline processes, hold colleagues accountable, and bring structure and efficiency to the day-to-day running of the office. The role will also include elements of PA support to the Director, alongside providing wider business support. It's a hands-on position where no two days are the same, and where you will be representing Oakensen to its customers and partners with professionalism and confidence.</p><p>This is a permanent role, based in Westbury-on-Trym, Bristol, offering up to circa £30,000.</p><p><strong>The Company</strong></p><p>Oakensen is a forward-thinking firm of Chartered Accountants with offices in Trowbridge and Bristol. Established in 2010, the business has built a strong reputation for delivering high-quality accounting, tax, and advisory services to a diverse client base.</p><p>What sets Oakensen apart is their modern, approachable way of working - supporting clients not just with compliance, but also with the insight and advice needed to grow and succeed. They pride themselves on building long-term relationships and providing clear, practical solutions.</p><p>As an employer, Oakensen offers a supportive, collaborative environment where contributions are valued, and staff are encouraged to bring ideas that improve the way the business operates.</p><p><strong>The Role</strong></p><p>The Office Administrator will play a key role in ensuring the smooth operation of the business by providing administrative, organisational, and PA support. This position is central to the efficiency and professionalism of the company and involves working closely with the Director and the wider team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Managing day-to-day office administration and processes</li><li>Supporting the Director with PA duties, including diary management and correspondence</li><li>Coordinating and streamlining office systems to improve efficiency</li><li>Providing administrative support across the wider team and business functions</li><li>Acting as the first point of contact for customers, partners, and stakeholders</li><li>Assisting with documentation, reporting, and general office tasks</li><li>Taking ownership of tasks and ensuring accountability across the team</li></ul><p> <strong>What We're Looking For</strong></p><ul><li>Previous experience in an office administration</li><li>Highly organised with strong attention to detail</li><li>Proactive, motivated, and able to take initiative</li><li>Excellent communication and interpersonal skills</li><li>Comfortable holding others accountable and driving improvements in ways of working</li><li>Flexible and willing to support across a variety of tasks</li><li>Strong IT skills (Microsoft Office suite essential)</li></ul><p> <strong>What's On Offer</strong></p><ul><li>Salary up to circa £30,000 DOE</li><li>Opportunity to work in a growing, ambitious business with real scope to add value</li><li>A varied and interesting role with exposure across the business</li><li>Supportive and collaborative working culture</li><li>Direct involvement in business operations and decision-making</li></ul><p> </p><p>Please note, any 3rd party applications will be forwarded to Robert Half for screening, as per the exclusivity agreement.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMTY3NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-29T15:27:15Z
Director of Finance and Central Services
  • St. Austell, Cornwall
  • remote
  • Permanent
  • 90000 - 120000 GBP / Yearly
  • <p style="text-align: center;"><strong>Director of Finance &amp; Central Services</strong></p><p style="text-align: center;"><strong>Bodelva, Cornwall (site based)</strong></p><p style="text-align: center;"> </p><p style="text-align: justify;">Robert Half are working in retained partnership with Eden Project to recruit a Director of Finance &amp; Central Services on a permanent basis. This is a rare opportunity to lead the financial strategy, reporting and forecasting for a world-renowned ecological and educational attraction based in the South West!</p><p style="text-align: justify;">Whilst reporting to the CEO, you will lead the core central services team inclusive of finance, IT, HR/People, Legal and facilities. Naturally, you will be supported by an established and high performing team whilst driving the strategy and behaviours for continued success.</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><strong>Who are Eden Project?</strong></p><p style="text-align: justify;"> The Eden Project in Cornwall is a symbol of environmental regeneration transforming a disused China clay pit before it's official opening in 2001. A living theatre for plants and people, housing thousands of plant species with each "biome" emulating its natural climate and landscape. </p><p style="text-align: justify;">Home to the world's largest indoor rainforest, the "Rainforest Biome" houses tropical plants from South America, Africa, Asia and Oceania under natural climate conditions, whilst the "Mediterranean Biome" provides a climate for plants from South Africa, California and parts of Europe. With environmental regeneration at the heart and sustainability running through all areas of the site from food production, use of recycled materials and harvesting of resources. Even the crisp packets are recycled!</p><p style="text-align: justify;">What next? Well, the Cornwall site has inspired continuation of the vision with a recent launch in Qingdao, China alongside Morecambe and other projects on the horizon. A complex multi-site organisation that lives and breathes its core values. Welcoming weddings, music events and up to a million visitors per year, Eden Project is a significant operation that lives and breathes its mission statement:</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><strong>RESPECT - PROTECT - REPAIR</strong></p><p style="text-align: justify;"> </p><p style="text-align: justify;"><strong>The Director of Finance and Central Services Role:</strong></p><ul style="text-align: justify;"><li>Ownership of financial policies, procedures and controls to ensure compliance with UK and overseas regulatory/legislative requirements</li><li>Production of Management and Statutory Accounts alongside associated reporting and board reporting for a complex group.</li><li>Lead the budgeting process both in-year and long-term planning (5 year+) inclusive of financial modelling, KPI's, Balance Sheet and Cashflow</li><li>Business partner across all areas of the business inclusive of Senior Leadership Team providing guidance for capital projects, cost management, revenue generation, tax and risk</li><li>Hold the bank relationships and act as the main point of contact for financial audit. Be seen as the finance SME for all areas of the business and external representative</li><li>Provide insight and guidance on various projects initiated by the board</li></ul><p style="text-align: justify;"> </p><p style="text-align: justify;"><strong>Essential Criteria:</strong></p><ul style="text-align: justify;"><li>Qualified accountant, ACA, CIMA or ACCA</li><li>Proven ability to communicate complex financial data at a board level</li><li>Prior experience within a multi-site and multi-revenue business within a not-for-profit environment, a blend of commercial experience will also be necessary</li><li>Examples of delivering large capital projects and strategic financial plans</li><li>Excellent business partnering capability and ability to work cross-functionally</li></ul><p style="text-align: justify;"> </p><p style="text-align: justify;"><strong>Salary &amp; Benefits: </strong></p><p style="text-align: justify;">£90,000 to £110,000 per annum (potential flex)</p><p style="text-align: justify;">Plus;</p><ul><li style="text-align: justify;">Free entry to Eden and Heligan for family and friends</li><li style="text-align: justify;">35 days holiday plus an extra day for your birthday (inc. bank holidays)</li><li style="text-align: justify;">Policy with Simply Health (optical, dental, EAP, physiotherapy) and access to UNUM for wellbeing support</li><li style="text-align: justify;">Financial wellbeing support - access to 121 sessions with an independent financial advisor</li><li style="text-align: justify;">Electric vehicle lease scheme</li><li style="text-align: justify;">Cycle to work scheme</li><li style="text-align: justify;">Option to 'purchase leave', up to an extra 2 weeks a year</li><li style="text-align: justify;">Enhanced pension scheme (above auto-enrolment rates)</li><li style="text-align: justify;">Death in service policy (4 x annual salary)</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y3JhaWcua2lsbWluc3Rlci43Mjg5OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-10-03T13:37:17Z
Financial Controller
  • Bristol, Bristol
  • remote
  • Permanent
  • 75000 - 90000 GBP / Yearly
  • <p><strong>Financial Controller</strong></p><p><br /> Robert Half are delighted to be partnered exclusively with <strong>Carbase</strong>, the South West's largest used-car supermarket, in the search for a commercially astute and hands-on Financial Controller.</p><p> </p><p><strong>About Carbase</strong><br /> Carbase is a well-established, very well-respected automotive retailer, known for delivering exceptional value and service across Bristol and the Southwest. With a reputation for innovation and customer focus, Carbase is driving forward in the dynamic used-car retail sector. This is a business that thrives on data-driven decision making, operational excellence, and a commitment to continuous improvement.</p><p>As a key player in the automotive industry, Carbase offers the opportunity to work in a fast-paced, commercially driven environment where your financial leadership will directly impact business performance and growth. With the 'Great Place to Work' certification, Carbase has a positive culture and a strong set of values, extensive staff engagement opportunities where people are supported positively and professionally.</p><p> </p><p><strong>The Role</strong><br /> Reporting directly to the Chief Finance Officer who is a highly experienced leader and exceptional mentor, the Financial Controller will lead the day-to-day financial operations of the business, ensuring robust financial reporting, compliance, and strategic insight. This is a pivotal role with oversight of budgeting, forecasting, risk management, and financial controls, as well as leadership of the finance and administration teams.</p><p>You'll be a proactive, hands-on leader who thrives in a dynamic environment, capable of translating financial data into actionable insights and partnering with senior stakeholders to drive performance.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead financial planning, budgeting, and forecasting processes</li><li>Deliver accurate and timely financial reporting, including monthly and annual statements</li><li>Ensure compliance with financial regulations and tax laws relevant to the automotive retail sector</li><li>Drive cash flow management and cost optimisation strategies</li><li>Provide strategic financial support to the senior leadership team</li><li>Oversee internal controls and financial procedures, ensuring data integrity and operational efficiency</li><li>Manage relationships with auditors, banks, and external stakeholders</li><li>Lead and develop a high-performing finance team</li><li>Partner with the stocking loan administration team to optimise inventory financing and cashflow</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Qualified Accountant (ACCA/CIMA/ACA or equivalent)</li><li>Proven experience in senior financial leadership roles</li><li>Automotive retail experience is advantageous but not essential</li><li>Strong analytical, strategic thinking, and problem-solving skills</li><li>Excellent leadership and stakeholder management capabilities</li><li>Proficient in financial systems and ERP platforms</li><li>High attention to detail and commercial acumen</li></ul><p> </p><p><strong>Salary and Benefits</strong><br /> A competitive salary of circa £75,000 - £90,0000pa plus bonus, alongside a collaborative working culture, opportunities for professional development, and the chance to make a real impact in a growing business. Hybrid working and flexibility are supported, making this an ideal role for someone seeking both challenge and balance.</p><p> </p><p><strong>How to Apply</strong><br /> For further information or to apply, please contact <strong>Andy Troup</strong> on <strong>0117 993 5404</strong> or email your CV to</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW5keS5Ucm91cC40MDQyNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-11-07T11:19:00Z
ENVIRONMENTAL & SUSTAINABILITY MANAGER
  • Manchester, Greater Manchester
  • remote
  • Permanent
  • - GBP / Yearly
  • <p>Robert Half has been retained by Equitix Management Services (EMS), a leading infrastructure consultancy business that specialises in providing management services to investors in critical infrastructure sectors.</p><p><strong>THE COMPANY</strong></p><p>Equitix Management Services Limited (EMS) provides management services to Cascade Infrastructure Limited (CIL), a project company comprising Equitix, STRABAG and GLIL as shareholders, that has been appointed by United Utilities (UU) to deliver the Haweswater Aqueduct Resilience Programme (HARP).</p><p>HARP is a multi-billion-pound infrastructure project to upgrade the water supply apparatus carrying water from the Haweswater reservoir to Greater Manchester. The project involves the construction of approximately 50km of bored tunnels along the existing 110km aqueduct, originally built in the 1950s.</p><p>Post-construction, UU will operate the aqueduct, with the CIL responsible for major maintenance of the new tunnel sections for 25 years.</p><p><strong>THE CULTURE</strong></p><p>CIL is a dynamic, collaborative, purpose-driven company that is focused on delivering this once in a generation infrastructure project which will affect millions of customers across the North West. CIL fosters a positive, inspirational and proactive culture, and is seeking candidates that can demonstrate adaptability and a desire to work within a progressive, supportive team striving for excellence. </p><p><strong>THE ROLE</strong></p><p>As the Environmental &amp; Sustainability Manager, you will be pivotal in driving Environmental, Social, Governance (ESG) objectives and achieving compliance within environmental regulations and project requirements. This role involves developing strategies, ensuring compliance frameworks are maintained, and working closely with stakeholders, including regulatory bodies such as the Environment Agency.</p><p>Your responsibilities will include managing ISO 14001 compliance, data analysis for carbon emissions and waste, oversight of environmental obligations, and engagement with United Utilities' environmental team for seamless integration of environmental objectives within the project scope.</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>Environmental Strategy and Reporting:</strong></p><ul><li>Develop and coordinate an Environmental Strategy and Plan, ensuring compliance with ISO 14001 standards and project KPIs in Schedule 17 of the Project Agreement.</li><li>Prepare environmental reporting for stakeholders, lenders, and the end client.</li><li>Conduct environmental assessments and implement policies aligned with shareholder and lender requirements.</li></ul><p> </p><p><strong>Pollution, Waste, and Carbon Oversight:</strong></p><ul><li>Monitor and manage systems to handle pollution incidents, waste management, and reduce carbon impact (including decarbonisation initiatives).</li><li>Collaborate with the supply chain to improve environmental management performance.</li></ul><p><strong>Stakeholder Collaboration:</strong></p><ul><li>Foster and manage relationships with the Environment Agency, ensuring regulatory compliance and effective communication.</li><li>Coordinate interaction with United Utilities' environmental team and routinely oversee environmental components of Design Data submissions.</li></ul><p><strong>ESG Policy and Certification:</strong></p><ul><li>Develop and maintain an ESG Policy, adhering to good industry practices with annual updates.</li><li>Achieve and maintain ISO 14001 certification, liaising with external advisers and auditors to prepare necessary documentation and evidence for audits.</li></ul><p><strong>Data Collection and Reporting:</strong></p><ul><li>Manage environmental data collection, analysis, and reporting for metrics such as carbon emissions, waste management, and performance improvement.</li><li>Submit regular ESG reporting to the Board, shareholders, and financial stakeholders under Senior Finance Documents.</li></ul><p><strong>Qualifications and Experience</strong></p><ul><li>Degree in Environmental Science, Engineering, or a related field.</li><li>5+ years of proven experience in environmental management roles within the construction, infrastructure, or energy sectors.</li><li>Experience of implementing strategies across areas such as carbon emissions/decarbonisation, climate resilience, biodiversity net gain, social value, supply chain development and training, and community engagement.</li><li>Understanding of capital markets-related sustainability requirements and expectations such as green and sustainability-linked loans, Equator Principles, Sustainable Finance Disclosure Regulation, Task Force on Climate-Related Financial Disclosures.</li><li>Experience of integrating sustainability into core strategy and operations, decision making and monitoring frameworks.</li><li>Experience of working with varying stakeholder reporting requirements (customer metrics, investor metrics, lender metrics etc).</li><li>Previous experience managing environmental compliance, liaising with regulatory bodies such as Environment Agency, and driving sustainability initiatives.</li><li>Hands-on expertise in achieving and maintaining ISO 14001 certification.</li><li>Strong understanding of Environmental Social Governance (ESG) principles.</li><li>Exceptional organisational and communication skills to engage stakeholders and drive environmental innovation.</li><li>Analytical mindset with the ability to interpret environmental data and develop actionable policies for improvement.</li><li>Passionate about sustainability and committed to achieving ambitious environmental goals for a transformative infrastructure project.</li></ul><p>This is a fantastic opportunity to work on a high profile, high value, high impact project. In return our client is offering a competitive package that includes a bonus, 5% pension, income protection, and private medical.</p><p>If you are an experienced environmental and sustainability professional, who is keen to challenge yourself, we'd love to hear from you.</p><p>All third party applications will be passed to Robert Half.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/eWFoeWUuZGluZWguNDc0MTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-20T12:29:56Z
Financial Controller
  • Bristol, Bristol
  • remote
  • Contract
  • 70000 - 85000 GBP / Yearly
  • <p>Robert Half are proud to be working with Knorr-Bremse Systems for Commercial Vehicles on an exclusively retained search for an Interim Financial Controller.</p><p>Knorr-Bremse SFCV Ltd is the market leader in commercial vehicle systems encompassing braking, stability electronic brake controls, driver assistance systems &amp; electronic brake controls along with on vehicle air supply for trucks, buses, trailers, and agricultural machinery. </p><p>This newly created role has arisen due to the Finance Director being seconded onto a series of strategic projects for the next 18 months, creating an excellent opportunity for a seasoned finance professional to take ownership of the organisation's financial operations and controls.</p><p>Reporting into the Finance Director, you will be instrumental in providing high quality, accurate and timely reporting and management information to the business, the Senior Leadership Team and the companies Headquarters in Germany. You will be responsible for ensuring the timely completion of monthly management accounts &amp; quarter end reporting in line with group deadlines along with the Budgeting/Forecasting cycles. This is a fantastic opportunity to join a well-established, forward-thinking business during a period of transformation and growth, where you can make a tangible impact and help shape the future of the finance function.</p><ul><li><strong>Duration:</strong> 18-month FTC</li><li><strong>Start date:</strong> 5th January</li><li><strong>Salary:</strong> Up to £85,000 per annum</li><li><strong>Hybrid working: </strong>4 days on site, 1 remote (12pm Finish on Fridays)</li><li><strong>Location:</strong> Bristol (Emersons Green)</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all financial postings and month-end close activities, ensuring accurate reporting and compliance with IFRS standards.</li><li>Lead year-end reporting processes and act as the key point of contact for external auditors.</li><li>Provide detailed analysis and insightful commentary on management and project accounts, collaborating closely with commercial teams.</li><li>Oversee and manage all tax-related activities</li><li>Manage, mentor, and develop a finance team of three, fostering a culture of accountability and continuous improvement.</li><li>Support the Finance Director in the preparation of board packs, including KPI reporting and financial analysis.</li><li>Liaise with internal auditors and external tax advisors to ensure compliance and robust financial governance.</li><li>Coordinate and support the annual overhead budgeting process and quarterly financial reviews.</li><li>Partner with operational and commercial teams to provide financial insight and support on tenders, bids, and strategic projects.</li></ul><p><strong>Person Specification:</strong></p><ul><li>ACCA, CIMA OR ACA qualified</li><li>Knowledge and understanding of UK tax</li><li>Understanding of IFRS102 and IFRS accounting</li><li>Excellent interpersonal skills</li><li>Attention to detail</li></ul><p>For more information on this role, please contact Ben Williams or Hannah Curnow at Robert Half on 01179 935 400 or apply directly to this advert.</p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmVuLndpbGxpYW1zLjQ2ODA3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-11-04T10:21:53Z
Assistant Accountant
  • Pontypridd, Rhondda Cynon Taff
  • remote
  • Permanent
  • 32000 - 35000 GBP / Yearly
  • <p>Robert Half Talent solutions are seeking a permanent Assistant Accountant for a successful services company based near Pontypridd - although the role is primarily home based.</p><p> </p><p>The Assistant Accountant will be supporting the finance Manager with the reporting and month end calculations:</p><p> </p><ul><li>Manage day-to-day financial records and transactions</li><li>Maintenance of our sales ledger, including raising of invoices, resolving of customer invoice queries, recording cash receipts, reconciling and reporting at month-end</li><li>Maintenance of our purchase ledger, including invoice processing, resolving supplier discrepancies and queries, gaining authorisation for payments, preparation and processing of payment runs</li><li>Preparation of Group VAT Returns, ensuring compliance with relevant tax regulations</li><li>Assist and support the preparation of monthly management accounts, to include revenue reconciliations, payroll reconciliations, prepayment and accrual reconciliations</li><li>Reconcile bank transactions/accounts to ensure all records are up to date and accurate</li><li>Update and maintain the fixed asset register, including depreciation calculations and disposals</li><li>Assist in the preparation of monthly financial reports, including profit and loss statements, balance sheets, and the Leadership Team reporting pack</li><li>Assist the team with our financial year end Audit and year-end close processes</li><li>Manage and improve our accounting, financial systems and controls</li><li>Ensure compliance with financial regulations and standards, maintaining organisational integrity</li><li>Play a key role in our process improvement projects and system enhancements</li><li>Build external relationships with banks and advisors </li></ul><p> </p><p> We need a candidate with at least three years of similar experience.</p><p> </p><p>On offer:</p><p>A salary of to £35,000 plus benefits</p><p>Hybrid working -<strong> only three days a month in the office. </strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjg2NzEzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-11-04T17:14:14Z
Management Accountant
  • Bristol, Bristol
  • remote
  • Permanent
  • 50000 - 60000 GBP / Yearly
  • <p>Robert Half Finance &amp; Accounting are proud to be partnering on a retained basis with Comply365 in their search for a Management Accountant on a permanent contract. Comply365 is a SaaS tech company who are the leading global provider of operational data management in the aviation and rail sectors with customers such as British Airways, American Airlines, easyJet, Emirates, the Royal Air Force and many more. Having been through, and still continuing on, a journey of rapid growth through acquisition, the Group are backed by high profile and specialist investors (private-equity) and have ambitious plans for the future.</p><p>With office locations in the USA, Bristol &amp; Australia you will be working for a company that can offer global career development opportunities &amp; business travel should that be of interest! In Bristol, you will be based out of the same office as an impressive and well-experienced CFO, so you will be able to get first-hand knowledge and learn skills to help grow your career and gain exposure. Due to the transformation journey the business are on, this is a role that is building the foundations for the future business - by way of culture, systems and processes, so we're looking for someone who isn't afraid of getting their hands stuck into a challenge and has a keen eye for improvements - a "can do" attitude.</p><p>Want to be part of it? This is your chance. </p><p>This role will perfectly suit someone who is currently in practice and is looking to move into industry into their first commercial role. Quickly, you will be able to deliver real business value-add from day one and you will also have 1 direct report, so an excellent introduction into management.</p><p>Hybrid &amp; flexible working is supported from their Almondsbury office, and the salary on offer is up to £60,000 + benefits.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Drive impactful financial analysis:</strong> Ownership of the preparation of timely and accurate management accounts which inform strategic decisions across the organisation and which comply with accounting standards</li><li><strong>Become a trusted financial partner:</strong> Collaborate with stakeholders across the business to ensure analysis is based on an understanding of the business and to translate financial data to help department leads make informed decisions</li><li><strong>Bridge the international gap:</strong> Work closely with UK, US and other global finance teams to support seamless group reporting and navigate international complexities, including the maintenance of intercompany detail and reconciliations</li><li><strong>Contribute to continuous improvement:</strong> Help refine financial systems and processes, leveraging your expertise to optimise efficiency and accuracy and improve financial control</li><li><strong>Be reliable in payroll oversight:</strong> Collaborate with the team and payroll providers to ensure smooth and accurate processing and filing for UK and other global employees</li><li><strong>Ensure compliance:</strong> Ensure accurate and timely processing of VAT and other statutory tax filings, adhering to all relevant regulations and deadlines</li><li><strong>Bridge the external advisor gap:</strong> Partner with outsourced accountants, auditors, and tax advisors around the world to ensure compliance and accurate financial reporting</li><li><strong>Stay ahead of the curve:</strong> Keep up to date with relevant accounting and payroll standards, legislation, and best practice</li></ul><p> </p><p><strong>Ideal Candidate:</strong></p><ul><li>ACA/ACCA/CA qualified with a practice background is ideal - either a first move from or a 2nd.</li><li>Excellent attention to detail, be analytical with strong problem-solving skills</li><li>Enjoy a challenge and have an improvement driving mindset</li><li>Be hungry to progress career, learn and develop</li></ul><p> </p><p>For more information, please call Paige on 01179 935 445. To apply, please e-mail your CV over </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGFpZ2UuYmlya3MuMDY3MTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-23T06:43:38Z
Customer Service Representative
  • Slough, Berkshire
  • remote
  • Contract
  • 15 - 16 GBP / Hourly
  • <p><strong>Customer Service Representative - £15 - £16 per hour - Slough - 3-month contract </strong></p><p>We are seeking a friendly, proactive, and customer-focused individual to join our clients team as a Customer Service Representative. In this role, you'll be the first point of contact for customers, ensuring their questions are answered promptly and their issues are resolved efficiently. You'll play a key role in maintaining high levels of customer satisfaction and supporting the company's reputation for excellent service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, and social media in a professional and timely manner</li><li>Resolve product or service issues by clarifying customer complaints, determining the cause, and finding effective solutions</li><li>Maintain accurate customer records and update CRM systems</li><li>Follow up on outstanding issues to ensure full resolution</li><li>Provide information on products, services, and company policies</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Gather customer feedback and share insights with management for service improvement</li><li>Support team goals and contribute to a positive, collaborative environment</li></ul><p> </p><p><strong>Skills &amp; Qualifications:</strong></p><ul><li>Previous experience in a customer service or client support role (1-2 years preferred)</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and conflict-resolution abilities</li><li>Ability to work under pressure and manage multiple priorities</li><li>High level of attention to detail and accuracy</li><li>Proficient in using CRM software and Microsoft Office (or Google Workspace)</li><li>Empathy, patience, and a genuine desire to help others</li></ul><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS42NjcwMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-11-12T09:31:03Z
Head of Customer Service
  • City of London, London
  • remote
  • Permanent
  • 10000 - 75000 GBP / Yearly
  • <p>Head of Customer Service - FinTech Scale-Up<br /> <br /> Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe.<br /> <br /> About the Company<br /> This FinTech is transforming the embedded finance space, partnering with leading global e-commerce and payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally.<br /> <br /> The Role<br /> You will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process optimisation, working closely with Product, Operations, and Compliance teams to drive continuous improvement.<br /> <br /> About You<br /> * Proven experience leading and scaling Customer Service teams in FinTech or banking/lending.<br /> * Track record managing KPIs, SLAs, and service excellence.<br /> * Strong communication and leadership skills.<br /> * Analytical, proactive, and comfortable in a fast-paced, growth-driven setting.<br /> <br /> What's on Offer<br /> * Competitive salary + performance bonus<br /> * Private medical &amp; dental insurance<br /> * Enhanced parental leave<br /> * Modern Central London office</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbGlhbS5Ccmlja2hpbGwuNTc0NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-11T09:06:49Z
Credit Controller
  • Leeds, West Yorkshire
  • remote
  • Permanent
  • 26000 - 28000 GBP / Yearly
  • <p>Robert Half is recruiting for a Credit Controller to join a dynamic and growing business based in East Leeds. This is a fantastic opportunity for someone who is interested in embarking on a career in finance. </p><p>Key Responsibilities:</p><ul><li>Assist with the collection of outstanding debts via phone, email, and written communication</li><li>Maintain accurate records of customer interactions and payment statuses</li><li>Support the preparation of aged debt reports and account reconciliations</li><li>Liaise with internal departments to resolve invoice queries</li><li>Monitor customer accounts and ensure timely payments</li><li>Escalate overdue accounts in line with company procedures</li><li>Provide general administrative support to the credit control team</li></ul><p>What We're Looking For:</p><ul><li>Strong communication and interpersonal skills</li><li>Good attention to detail and organisational abilities</li><li>Proficiency in Microsoft Office, especially Excel</li><li>Ability to work independently and as part of a team</li><li>Previous experience in a finance administration or customer service role is essential</li></ul><p>What's on offer:</p><ul><li>Salary £26,000 - £28,000k DOE </li><li>Full training and ongoing support</li><li>Career development opportunities</li><li>Friendly and inclusive team environment</li><li>Office based role in East Leeds </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cmViZWNjYS5tY2xhcnR5LjA4OTI2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-10-17T14:42:02Z
Membership Data Administrator - 4 weeks
  • St. Neots, Cambridgeshire
  • remote
  • Temporary
  • 12 - 14 GBP / Hourly
  • <p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong class="fw-600">Are you an organised and personable professional with a passion for data accuracy and customer engagement?</strong></p><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Robert Half are partnered with a leading global membership association, and they're looking for a Membership Data Coordinator to join their UK team on a short-term temporary basis for 4 weeks (potential for extension)</p><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">This is a fantastic opportunity to be part of an international organisation that plays a key role in connecting, educating, and advocating for professionals across the tech integration industry.</p><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong>The Role</strong></p><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Working closely with the global Membership Department, you'll play a pivotal part in ensuring data accuracy while building relationships with members across Europe and North America.</p><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong class="fw-600">Key responsibilities include:</strong></p><ul class="py-4 px-28"><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Maintain and update member contact data in the CRM system</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Proactively conduct outbound calling campaigns to verify and enrich data</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Respond to member enquiries via phone and email</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Deliver a high level of customer service and relationship management</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Support wider team on membership communications and admin tasks</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Ensure member information supports accurate reporting and outreach</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Collaborate with internal teams to support global membership goals</p></li></ul><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong>What We're Looking For</strong></p><ul class="py-4 px-28"><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">2-3 years' experience in customer service, data admin, or membership support</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Excellent communication skills, both written and verbal</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Strong attention to detail with a proactive and process-driven approach</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Confident working with CRM systems (Salesforce, Dynamics, or similar)</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Friendly, member-focused attitude with a professional phone manner</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Comfortable managing multiple tasks in a fast-paced environment</p></li><li></li></ul><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong>Working Hours &amp; Location</strong></p><ul class="py-4 px-28"><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Standard hours: Tuesday to Friday, 9am-5pm</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong class="fw-600">Mondays: 12pm-8pm</strong> (to support US-based members - applicants must be happy with this)</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Hybrid: <strong class="fw-600">2 days per week in the office (St Neots), 3 days remote</strong></p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuRGF2aWVzLjk5ODI0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-10-06T09:38:48Z
Operations Associate
  • London, London
  • remote
  • Permanent
  • 26000 - 28000 GBP / Yearly
  • <p>Robert Half has partnered up with a fast-growing tech start-up solving a huge problem in the pension industry. Their platform helps give users a clear view of their retirement savings.</p><p><strong>The role:</strong></p><p>As an Operations Associate, you'll sit at the heart of the pension-finding process. You'll be a key part of a small but high-impact team ensuring customers get the support and results they need, quickly, clearly, and accurately.</p><p><strong>What you'll be doing:</strong></p><ul><li>Own the end-to-end pension finding journey for customers</li><li>Keep users informed and supported throughout the process</li><li>Research and investigate pension schemes via providers and employers</li><li>Make outbound calls and gather key information</li><li>Keep accurate records and spot ways to improve how we work</li></ul><p><strong>You're likely a great fit if you:</strong></p><ul><li>Are super organised, <strong>detail-focused</strong>, and thrive on structure</li><li>Communicate <strong>clearly</strong> and <strong>confidently</strong></li><li>Can manage your own workload and <strong>adapt</strong> quickly</li><li>Are happy to roll up your sleeves in a <strong>fast-paced, growing</strong> company</li><li>Have a <strong>customer-first mindset</strong> and want to make a real impact</li></ul><p><strong>Bonus if you have:</strong></p><ul><li>Experience in <strong>customer service, admin, or ops</strong></li><li>Financial services/pensions knowledge (not essential)</li><li>Experience managing a heavy workload</li></ul><p><strong>Why should you apply?</strong></p><ul><li>A role with real ownership and variety</li><li>Career growth in a mission-driven start-up</li><li>Fully remote</li><li>Performance bonus</li></ul><p>No degree needed, just the right mindset and drive to grow.</p><p><strong>Ready to help people take back control of their pensions? </strong>Apply now and be part of something with purpose and momentum.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuNzY1MjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-26T17:02:14Z
Collections Specialist - Czech & Slovak (český a slovenský)
  • Bracknell, Berkshire
  • remote
  • Permanent
  • 30000 - 35000 GBP / Yearly
  • <p><strong>About the Opportunity</strong></p><p>Our client, a leading organisation within the IT &amp; software industry, is seeking a highly experienced Czech/Slovak speaking Collections Specialist to join their established EU Credit &amp; Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating &amp; resolving issues and improving DSO through ledger management, insights and analysis.</p><p> </p><p> </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of Czech &amp; Slovakian Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p><strong>About You</strong></p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of Czech &amp; Slovakian &amp; UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in Czech/Slovak and English is Essential.</li></ul><p> </p><p> </p><p><strong>What's on Offer</strong></p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p>If you are a results-driven, Czech &amp; Slovakian speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4xODA3Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-11-21T09:18:54Z
Romanian Billing Specialist (română)
  • Bracknell, Berkshire
  • remote
  • Permanent
  • 30000 - 35000 GBP / Yearly
  • <p><strong>About the Opportunity</strong><br /> Our client, a global organisation within the IT &amp; Software industry, is seeking an experienced Romanian Markets Billing specialist to take ownership of complex order processing, billing, and collections activities.</p><p> </p><p>This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience.</p><p> </p><p>The ideal candidate will have deep expertise across the Romanian and UK Order to Cash cycle, from order entry through to collections, and will be comfortable handling high-value accounts in EU.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>Order Management</p><ul><li>Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms.</li><li>Validate order details and activate new customer accounts within internal systems.</li><li>Oversee updates to price groups, contract revisions, and product migrations.</li><li>Support technical checks related to customer access and interface setup.</li><li>Collaborate with internal teams to resolve order or access-related queries promptly.</li></ul><p> </p><p>Billing &amp; Invoicing</p><ul><li>Generate, review, and issue EU invoices accurately and on time.</li><li>Ensure billing data complies with internal policies and external regulations.</li><li>Investigate and resolve billing discrepancies in coordination with sales and customer service.</li><li>Analyse billing data to identify process gaps or improvement opportunities.</li><li>Prepare billing reports and present findings to management.</li></ul><p> </p><p>Collections &amp; AR Management</p><ul><li>Manage the most complex and high-value EU accounts, negotiating settlements and payment plans to maximise recovery.</li><li>Communicate with customers via multiple channels to resolve disputes and secure payment.</li><li>Monitor and document all EU payment activities, ensuring compliance with regulatory requirements.</li><li>Escalate high-risk accounts when necessary and make recommendations for legal or third-party action.</li><li>Mentor and support junior collection staff on complex cases.</li></ul><p> </p><p>Data, Reporting &amp; Compliance</p><ul><li>Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation.</li><li>Prepare and maintain accurate records, collection reports, and performance metrics.</li><li>Ensure adherence to all applicable UK laws and regulations governing billing and collections.</li><li>Implement and uphold internal controls to protect data and maintain confidentiality.</li></ul><p> </p><p> </p><p> </p><p> </p><p><strong>About You</strong></p><ul><li>Significant experience across the end-to-end Order-to-Cash process, including billing and collections.</li><li>Strong knowledge of relevant Romanian &amp; UK regulations and Transactional accounting principles.</li><li>Proficiency in Microsoft Excel and familiarity with ERP or billing software.</li><li>Excellent analytical, communication, and negotiation skills.</li><li>High attention to detail with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to mentor and support junior colleagues.</li><li>Customer-focused with a solutions-driven mindset.</li><li>Multi-lingual capability in both Romanian and English is essential.</li></ul><p> </p><p> </p><p><strong>What's on Offer</strong></p><ul><li>Competitive salary and performance-based bonus.</li><li>Hybrid working patterns</li><li>Opportunity to influence key process improvements within a respected global organisation.</li><li>Supportive, collaborative team culture with scope for career progression.</li></ul><p> </p><p> </p><p>If you're a results-driven, Romanian speaking Billing and OTC professional with a passion for accuracy, customer service, and continuous improvement, we'd love to hear from you.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS43MDk2Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-11-21T09:14:17Z
Collections Specialist - French Speaking (parlant français)
  • Bracknell, Berkshire
  • remote
  • Permanent
  • 30000 - 35000 GBP / Yearly
  • <p><strong>About the Opportunity</strong></p><p>Our client, a leading organisation within the IT &amp; software industry, is seeking a highly experienced French speaking Collections Specialist to join their established EU Credit &amp; Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating &amp; resolving issues and improving DSO through ledger management, insights and analysis.</p><p> </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of French Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p><strong>About You</strong></p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of French &amp; UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in French and English is Essential.</li></ul><p> </p><p> </p><p><strong>What's on Offer</strong></p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p>If you are a results-driven, French speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4wNTA4OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-11-21T09:23:55Z
German Speaking Credit Controller (Deutsch)
  • Bracknell, Berkshire
  • remote
  • Permanent
  • 30000 - 35000 GBP / Yearly
  • <p>Our client, a leading organisation within the IT &amp; software industry, is seeking a highly experienced German speaking Collections Specialist to join their established EU Credit &amp; Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of German Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of German &amp; UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in German and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> </p><p>If you are a results-driven, German speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS44NzQzMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-11-21T09:09:10Z
Billings Controller - Hungarian Speaking
  • Bracknell, Berkshire
  • remote
  • Permanent
  • 30000 - 45000 GBP / Yearly
  • <p><strong>About the Opportunity</strong><br /> Our client, a global organisation within the IT &amp; Software industry, is seeking an experienced Hungarian Markets Billing specialist to take ownership of complex order processing, billing, and collections activities.</p><p> </p><p>This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience.</p><p> </p><p>The ideal candidate will have deep expertise across the Hungarian and UK Order to Cash cycle, from order entry through to collections, and will be comfortable handling high-value accounts in EU.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p>Order Management</p><ul><li>Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms.</li><li>Validate order details and activate new customer accounts within internal systems.</li><li>Oversee updates to price groups, contract revisions, and product migrations.</li><li>Support technical checks related to customer access and interface setup.</li><li>Collaborate with internal teams to resolve order or access-related queries promptly.</li></ul><p> </p><p>Billing &amp; Invoicing</p><ul><li>Generate, review, and issue EU invoices accurately and on time.</li><li>Ensure billing data complies with internal policies and external regulations.</li><li>Investigate and resolve billing discrepancies in coordination with sales and customer service.</li><li>Analyse billing data to identify process gaps or improvement opportunities.</li><li>Prepare billing reports and present findings to management.</li></ul><p> </p><p>Collections &amp; AR Management</p><ul><li>Manage the most complex and high-value EU accounts, negotiating settlements and payment plans to maximise recovery.</li><li>Communicate with customers via multiple channels to resolve disputes and secure payment.</li><li>Monitor and document all EU payment activities, ensuring compliance with regulatory requirements.</li><li>Escalate high-risk accounts when necessary and make recommendations for legal or third-party action.</li></ul><p> </p><p>Data, Reporting &amp; Compliance</p><ul><li>Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation.</li><li>Prepare and maintain accurate records, collection reports, and performance metrics.</li><li>Ensure adherence to all applicable UK laws and regulations governing billing and collections.</li><li>Implement and uphold internal controls to protect data and maintain confidentiality.</li></ul><p><strong> </strong><strong> </strong></p><p><strong>About You</strong></p><ul><li>Significant experience across the end-to-end Order-to-Cash process, including billing and collections.</li><li>Strong knowledge of relevant Hungarian &amp; UK regulations and Transactional accounting principles.</li><li>Proficiency in Microsoft Excel and familiarity with ERP or billing software.</li><li>Excellent analytical, communication, and negotiation skills.</li><li>High attention to detail with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to mentor and support junior colleagues.</li><li>Customer-focused with a solutions-driven mindset.</li><li>Multi-lingual capability in both Hungarian and English is essential.</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>What's on Offer</strong></p><ul><li>Competitive salary and performance-based bonus.</li><li>Hybrid working patterns</li><li>Opportunity to influence key process improvements within a respected global organisation.</li><li>Supportive, collaborative team culture with scope for career progression.</li></ul><p> </p><p> </p><p>If you're a results-driven, Hungarian speaking Billing and OTC professional with a passion for accuracy, customer service, and continuous improvement, we'd love to hear from you.</p><p> </p><p>nuous improvement, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS42NTk4My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-10-23T14:35:12Z
Credit Controller
  • Wantage, Oxfordshire
  • remote
  • Permanent
  • 30000 - 32000 GBP / Yearly
  • <p>Robert Half are pleased to be partnering with a growing organisation based in <strong>Wantage</strong> to recruit a <strong>Credit Controller</strong>. The Credit Controller will receive a package of up to <strong>£34,000</strong> (£32,000 base plus £2,000 bonus) and other attractive benefits including <strong>hybrid remote working! </strong></p><p> </p><p><strong>Primary responsibilities; </strong></p><p> </p><ul><li>Ensure our customers are aware of their account balances</li><li>Contact customers who have overdue balances</li><li>Setup new customers, checking their validity and issue credit limits and terms</li><li>Liaise with our Credit insurance provider on credit limit requests</li><li>Liaise with the sales team in relation to upcoming orders</li><li>Liaising with the OS team to ensure a smooth &amp; timely despatch of orders</li><li>Negotiate payment plans where necessary</li><li>Ensure our Debtor related systems are synchronised (i.e. NS, AIG and RBS Discounting)</li><li>Instigate legal proceedings if customers do not pay their debts on time (including liaising with Solicitors and Bailiffs)</li><li>Maintaining accurate customer records</li><li>Deal with queries from Customers &amp; Account Managers</li><li>Release orders on Finance Hold</li><li>Daily invoicing </li><li>Carry out annual credit review</li><li>Updating our CRM with Customer payments</li><li>Proactively manage the customer credit requirements</li></ul><p> </p><p><strong>Key experience and attributes; </strong></p><p> </p><ul><li>Excellent customer service</li><li>Analytical skills and thorough attention to detail</li><li>The ability to listen and negotiate with customers</li><li>Excellent verbal communication</li><li>Persistence and determination</li><li>Familiarity with data entry software</li><li>Ability to work well in a team</li><li>Excellent written and verbal communication skills</li><li>Strong attention to detail</li><li>The ability to work under pressure and to deadlines</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuNjEyNTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-07T14:12:33Z
Senior Credit Controller
  • Caerphilly, Caerphilly
  • remote
  • Contract
  • 28000 - 32000 GBP / Yearly
  • <h2 data-start="214" data-end="318"><strong data-end="316" data-start="217">Senior Credit Controller</strong></h2><p data-end="529" data-start="319"><strong data-end="332" data-start="319">Location:</strong> Caerphilly, South Wales<br data-start="356" data-end="359" /> <strong data-end="377" data-start="359">Contract Type:</strong> Contract - potential to become permanent</p><h3 data-start="536" data-end="563"><strong data-start="540" data-end="561">About the Company</strong></h3><p data-start="564" data-end="1010">Our client is a well-established <strong data-end="627" data-start="597">service based organisation</strong> with a strong reputation for excellence, customer service, and operational reliability. With continued growth and a focus on improving financial performance. Seeking an experienced <strong data-start="824" data-end="852">Senior Credit Controller</strong> to join their finance team in <strong data-end="897" data-start="883">Caerphilly</strong>. This is a <strong data-end="931" data-start="909">temporary position</strong> with a strong possibility of becoming <strong data-end="983" data-start="970">permanent</strong> for the right candidate.</p><h3 data-start="1017" data-end="1040"><strong data-start="1021" data-end="1038">Role Overview</strong></h3><p data-start="1041" data-end="1370">The <strong data-start="1045" data-end="1073">Senior Credit Controller</strong> will be responsible for managing the full credit control function, driving the timely collection of payments, improving cash flow, and maintaining strong relationships with clients. This role requires a confident communicator, a proactive approach to problem-solving, and a keen eye for detail.</p><p data-start="1372" data-end="1547">The position suits a self-motivated individual who thrives in a fast-paced, service-led environment and who can take ownership of the credit control process from end to end.</p><h3 data-start="1554" data-end="1584"><strong data-end="1582" data-start="1558">Key Responsibilities</strong></h3><ul data-end="2577" data-start="1585"><li data-end="1688" data-start="1585"><p data-end="1688" data-start="1587">Manage and oversee the company's debtor ledger, ensuring timely collection of outstanding invoices.</p></li><li data-start="1689" data-end="1777"><p data-end="1777" data-start="1691">Conduct regular reviews of aged debt reports and proactively chase overdue accounts.</p></li><li data-end="1903" data-start="1778"><p data-start="1780" data-end="1903">Build and maintain strong relationships with customers to resolve billing and payment queries quickly and professionally.</p></li><li data-start="1904" data-end="2025"><p data-end="2025" data-start="1906">Liaise with internal teams (sales, operations, and finance) to resolve disputes and ensure smooth invoice processing.</p></li><li data-start="2026" data-end="2112"><p data-end="2112" data-start="2028">Monitor customer credit limits and assess credit risk in line with company policy.</p></li><li data-end="2192" data-start="2113"><p data-start="2115" data-end="2192">Prepare weekly cash collection forecasts and debtor reports for management.</p></li><li data-end="2292" data-start="2193"><p data-start="2195" data-end="2292">Escalate problematic accounts appropriately and support decision-making on bad debt provisions.</p></li><li data-end="2388" data-start="2293"><p data-start="2295" data-end="2388">Support month-end processes, including reconciliations and reporting on debtor performance.</p></li><li data-start="2389" data-end="2507"><p data-end="2507" data-start="2391">Identify and implement process improvements to enhance efficiency and accuracy within the credit control function.</p></li><li data-start="2508" data-end="2577"><p data-end="2577" data-start="2510">Mentor or support junior members of the finance team if required.</p></li></ul><h3 data-start="2584" data-end="2621"><strong data-end="2619" data-start="2588">Qualifications &amp; Experience</strong></h3><ul data-end="3294" data-start="2622"><li data-end="2762" data-start="2622"><p data-start="2624" data-end="2762">Proven experience as a <strong data-end="2668" data-start="2647">Credit Controller</strong> or <strong data-start="2672" data-end="2700">Senior Credit Controller</strong> within a <strong data-start="2710" data-end="2727">service-based</strong> or <strong data-end="2747" data-start="2731">contract-led</strong> environment.</p></li><li data-start="2763" data-end="2853"><p data-start="2765" data-end="2853">Strong understanding of credit management principles, cash flow, and debtor reporting.</p></li><li data-end="2974" data-start="2854"><p data-start="2856" data-end="2974">Excellent communication and negotiation skills, with the ability to manage challenging conversations professionally.</p></li><li data-end="3060" data-start="2975"><p data-start="2977" data-end="3060">Experience using accounting or ERP systems (e.g., Sage, SAP, Oracle, or similar).</p></li><li data-end="3136" data-start="3061"><p data-end="3136" data-start="3063">High level of accuracy, attention to detail, and organisational skills.</p></li><li data-end="3215" data-start="3137"><p data-start="3139" data-end="3215">Confident working independently and managing a busy workload to deadlines.</p></li><li data-start="3216" data-end="3294"><p data-start="3218" data-end="3294">Intermediate to advanced Excel skills (pivot tables, VLOOKUPs, reporting).</p></li></ul> <br><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p> <br><img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uNTI0MjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-21T15:25:28Z
Application Support Analyst
  • Oxford, Oxfordshire
  • remote
  • Permanent
  • 25000 - 30000 GBP / Yearly
  • <p>Exciting opportunity for an Application Support Analyst to join a growing business based near Oxford on a permanent basis, offering up to £30,000 plus excellent benefits (including hybrid working).</p><p> </p><p><strong>The role</strong></p><p>The Application Support Analyst will be responsible for:</p><ul><li>providing first line support and managing technical queries </li><li>supporting CRM configuration / administration</li><li>partner with various stakeholders across the business and externally to troubleshoot and resolve issues </li><li>data analysis, problem solving, identifying trends/patterns within data </li></ul><p> </p><p><strong>About you</strong></p><p>Applicants for the Application Support Analyst role will have:</p><ul><li>experience of handling data and data analysis skills </li><li>excellent attention to detail, with ability to work in a process driven/high-accuracy environment </li><li>excellent customer service, communication and support skills </li><li>preferably have experience of / knowledge of CRM systems </li><li>ability to work under pressure and on multiple projects/tasks </li></ul><p> </p><p><strong>On offer</strong></p><p>Salary up to £30,000 plus excellent benefits including hybrid working </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjI5NzczLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-10-22T14:20:42Z
Debt Recovery Officer
  • Welwyn Garden City, Hertfordshire
  • remote
  • Permanent
  • 23000 - 35000 GBP / Yearly
  • <p>The Permanent Division of Robert Half is currently recruiting for a Debt Recovery Officer for an outsourced service client based in Welwyn.</p><p>The Role</p><p>As Debt Recovery Officer you will work with Private individuals and Businesses to recover funds in relation to Council Tax. Day to day duties will consist of:</p><ul><li>Manage business and residential accounts;</li><li>Liaise with businesses and residents;</li><li>Undertake housekeeping reports and exercises;</li><li>Undertake debt chasing and control recovery;</li><li>Timely and accurate action of client requests;</li><li>To support operational service delivery to clients;</li></ul><ul><li>Comply with corporate HR and Health &amp; Safety policies and procedures;</li><li>Support\mentor colleagues with their development;</li></ul><p>Your Profile</p><p>You will ideally have previous administration experience within a Council or Housing Association setting where you are used to dealing with customers and work to provide amicable solutions to debt. You will be customer focused, influential and committed to achieving customer care.</p><p>Salary and Benefits</p><p>Role of Debt Recovery Officer is based on a Hybrid basis working from home regularly and with 6-8 days within the office in Welwyn. Debt recovery office will be paying a salary up to 26K and there is a Senior Debt Recovery Officer that pays up to £35K.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMDA2MjMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-16T11:53:06Z
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