148 results for Customer Services in United Kingdom

Senior Financial Accountant

Milton Keynes, Buckinghamshire
remote
Permanent
50000 - 70000 GBP / Yearly
The Permanent Division of Robert Half is excited to be working exclusively and on a retained basis with AFL Telecommunications in Milton Keynes to assist with the recruitment of a Senior Financial Accountant during an exciting period of growth, change and development for the business.AFL provides industry-leading solutions, products and services to the energy, service provider, enterprise and industrial markets as well as a number of emerging markets.We manufacture, engineer and install fibre optic products and associated equipment. This includes:<ul><li>Fibre optic cables</li><li>Fibre optic Connectivity</li><li>Fusion Splicers</li><li>Test and Inspection Equipment</li></ul>Whether you need to build or upgrade a network or apply the latest fibre optic technology, AFL connects you with the solutions that fit your every need.Vision and ValuesAFL's mission is to connect our customers around the world with innovative technologies, exceptional products and high quality services. Our vision is to positively impact communities by delivering superior solutions. Our core values are shared among all AFL associates. These values drive our culture and priorities and provide a framework in which decisions are made.The RoleAs Senior Financial Accountant you will be based in Milton Keynes and provide support to the UK based business and branches in Ireland, Norway and South Africa with an emphasis on exceptional customer experience, process excellence, continuous improvement and innovation and best practice compliance at the core of what we do. As the parent company is based in the United States, this role is responsible for ensuring compliance with US GAAP accounting principles and the local statutory requirements where the entity operates. Day to day duties will consist of:<ul><li>Manage VAT submissions by gathering required information, preparing returns, and liaising with external advisors as needed.</li><li>Report UK Tax - Corporation Tax, R&D, Patent Box, P11ds, PAYE Settlement Agreement (PSA's).</li><li>Report tax related ad hoc statutory financial statements for AFL and Fujikura.</li><li>Corporate tax management including compiling all relevant information for 3rd party preparation of annual corporate tax return related to AFL UK and review of completed returns for accuracy prior to submission with final approval authority.</li><li>Ensure all claims and elections are submitted to minimize tax liabilities.</li><li>Arrange payments to HMRC and between group companies.</li><li>Tax planning </li><li>Support the Corporate Tax team based in the US in the completion of all tax returns, support for governmental audits, and support implementation of processes, whether systemic or otherwise, to ensure both the Company and customers are properly taxed.</li><li>Assist with monthly closing activities including journal entries, accruals, support reporting, and analysis activities.</li><li>Assist with preparation of monthly balance sheet, P&L, and supporting schedules.</li><li>Maintain a monthly accounting calendar, ensuring deadlines for reconciliations, journals and reporting are met.</li><li>Perform monthly reconciliation or reviews of all assigned accounts.</li><li>Assist with tracking Products business unit capital projects to ensure timely and accurate capitalization of assets.</li><li>Ensure compliance with accounting policies, standards, and internal controls.</li><li>Build proactive and collaborative relationships globally with internal customers and cultivate a culture of teamwork.</li></ul>Your Profile You will be a Qualified Accountant with Strong UK Accounting skills from industry or making your second move from Practice looking for a role to create and lead a continuous improvement and innovation culture. You will be looking for a new challenging opportunity within a business that has seen unprecedented growth and development in recent years. Previous experience of Oracle would be of additional benefit as would exposure to a manufacturing environment. Must be self-motivated, able to act on own initiative and be able to communicate at all levels.. This is an excellent role where development will be available as the business changes and develops.Salary and BenefitsThe role of Senior Financial Accountant for AFL Telecommunications in Milton Keynes is offering a salary of £50-70K+ Benefits and will be working in the office on a full time basis initially with a view to hybrid in Milton Keynes. This is an exciting and strong development opportunity for someone to push their career forwards in a role within a well respected business with continued growth plans Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uNTAyOTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-14T15:34:42Z

Financial Controller

Buckinghamshire, Buckinghamshire
remote
Permanent
- GBP / Yearly
Financial Controller - Buckingham, UK - Exclusive retained position with Robert HalfLocation: Buckingham, UK (onsite with potential 1 day WFH after onboarding) Reports To: VP Finance - Mobile Europe (Germany) Direct Reports: 2Salary: <ul><li>The full package will be:<ul><li>Competitive Base Salary</li><li>10% bonus based on Company EU results</li><li>Pension (% contribution can be negotiated)</li><li>25 days of holiday</li><li>Health & Safety Insurance</li></ul></li></ul>About the CompanyManitowoc is a US-headquartered company (Milwaukee, WI) with around 5,000 employees worldwide. A global leader in lifting solutions, the business designs, manufactures, and services some of the world's most advanced mobile and tower cranes.<ul><li>Products: Mobile cranes and tower cranes, with a wide product range across lifting solutions.</li><li>Production: Plants in the US, China, India, and other strategic markets.</li><li>Sales & Service: Global footprint with strong aftermarket support (maintenance, spare parts, customer training).</li><li>Market Position: One of the original players in the crane industry and a top-three global manufacturer, competing with Liebherr (Germany), Tadano (Japan), and Chinese OEMs.</li></ul>In the UK, Manitowoc operates from Buckingham with a team of 50 employees, focused on sales and aftersales for the UK & Ireland. The local business generated £35m turnover in 2023.The RoleThis is a management-level Financial Controller position to lead the UK finance function. The role is available due to the upcoming retirement of the current FC at the end of 2025.You will oversee all finance and accounting operations in the UK entity, ensure compliance with UK GAAP, US GAAP, and statutory reporting, and provide strong business partnering to sales, service, and aftersales operations.You will also play a key role in consolidation reporting to the US, liaising with European finance (Germany) and Group finance in the US.Key Responsibilities<ul><li>Lead the UK finance function (3 people) - including accounting, reporting, tax, and treasury.</li><li>Ensure full compliance with UK GAAP, US GAAP, and local statutory/tax obligations.</li><li>Prepare and review monthly, quarterly, and annual reporting (P&L, balance sheet, forecasts, statutory accounts).</li><li>Manage budgeting, forecasting, and variance analysis for the UK entity.</li><li>Supervise audit processes and liaise with external auditors and tax authorities.</li><li>Provide business partnering to sales and aftersales teams, including pricing, margins, and project analysis.</li><li>Oversee treasury and cash flow management for UK operations.</li><li>Support general site management in Buckingham (HR, property, compliance).</li></ul>Candidate Profile<ul><li>Qualified Accountant (FCCA, ACA, or equivalent) with 8-10+ years' experience.</li><li>Strong knowledge of UK GAAP and US GAAP.</li><li>Background in an international environment with reporting to group HQ.</li><li>Experience in manufacturing, engineering, or industrial equipment businesses ideal.</li><li>Hands-on leader, able to manage a small finance team.</li><li>Advanced Excel and ERP systems (SAP preferred).</li><li>Fluent English (additional European language such as German or French a plus).</li></ul>Working Conditions<ul><li>Office-based in Buckingham Full time</li><li>Collaborative, international environment.</li><li>Exposure to both UK operations and wider EMEA/US group structures.</li></ul>This is a great opportunity for a hands-on Financial Controller who enjoys working in a global manufacturing environment but also likes the closeness of a small UK site team. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuMDYzMjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-01T13:22:15Z

Senior IT Technician

Pontyclun, Rhondda Cynon Taff
remote
Permanent
40000 - 45000 GBP / Yearly
Robert Half have partnered on an exclusive basis with Envolve Infrastructure to recruit a Senior IT Technician on a permanent basis. Envolve Infrastructure currently serves the water, environmental and energy sectors. They connect over 16 million customers with essential water, energy and transport services across the regions in which they operate. Through their strategic partnerships and long-term frameworks, they provide specialist infrastructure support to the water and waste sector. Improving water quality, operational efficiency and network resilience and have done so since 1984. Additionally, the organisation offers Specialist and Civil Engineering services relating to the sector. Senior IT TechnicianEnvolve Infrastructure Ltd are a subsidiary of Renew Holdings Plc and are looking to recruit a Senior IT Technician to accommodate the ambitions of the subsidiary to grow both organically and by acquisition.Renew Holdings Plc are a holding company which gives autonomy to its operating subsidiaries, enabling them to be competitive and effective in their individual markets whilst setting overall standards.The provision of Information Technology within the Renew Group subsidiaries closely mirrors the business model that is the foundation of the success of the Group. Each subsidiary directly employs their own IT resources, with a small team at the centre providing central support, guidance and governance.ABOUT THE ROLEReporting to the Head of Services, the Senior IT Technician role is a "hands-on" position responsible for the day-to-day operation of the IT function, ensuring systems, networks and services run smoothly and securely. The ideal candidate will have aspirations to progress into a managerial position through development of the department and its staff. Whilst the role will initially operate as a standalone position within Envolve Infrastructure, there will be close collaboration with the IT team at our sister Group company, Browne Group, working together to align systems, share knowledge, digitisation, and support Group initiatives. The successful candidate will play a key part in developing the IT department further, with plans to introduce and mentor an IT Apprentice to support the growing needs of the business.RESPONSIBILITIESStrategic Planning & Delivery<ul><li>Develop and implement the annual IT strategy in alignment with company goals, and Group Minimum Requirements (GMR).</li><li>Lead the planning and execution of IT projects, ensuring timely delivery, stakeholder engagement, and measurable outcomes</li></ul>Budget Management<ul><li>Develop and implement the annual IT strategy in alignment with company goals and Group Minimum Requirements (GMR)</li><li>Own and manage the annual IT budget, including forecasting, cost control, and reporting</li><li>Oversee procurement of hardware, software, and services, ensuring value for money and adherence to procurement policies and GMR levels of authority</li><li>Monitor and report on IT expenditure, identifying efficiencies and supporting financial planning</li></ul>Governance & Compliance<ul><li>Ensure all IT operations meet the minimum requirements set by Group, including Technical Security Audit (based on CIS security controls) and NIST Frameworks.</li><li>Development and review of IT policies and procedures</li><li>Lead internal (e.g. GMR, system) and external audits (e.g. Cyber Essentials Plus)</li></ul>Infrastructure & Service Management<ul><li>Oversee the performance, maintenance, and security of IT infrastructure, including networks, servers, cloud platforms, and end-user devices</li><li>Ensure robust disaster recovery and business continuity plans are in place and regularly tested</li><li>Manage service desk operations and ensure timely resolution of technical issues</li></ul>Leadership & Development<ul><li>Lead, mentor, and develop the IT team, fostering a culture of collaboration, accountability, and continuous learning</li></ul>Stakeholder Engagement<ul><li>Act as the primary liaison between the company and Group IT Director</li><li>Build strong relationships with internal stakeholders to understand business needs and deliver effective technology solutions</li></ul>SKILLS, EXPERIENCE & QUALIFICATIONS<ul><li>Experience of working within IT support.</li><li>Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.).</li><li>A good knowledge of the security features of 365 (Entra/Azure AD) is required to ensure the business leverages the maximum potential of cyber hygiene and GDPR best practice</li><li>Understanding the importance of Identity Threat Management</li><li>Experience in SentinelOne MDR</li><li>Experience in using third party SOC provision</li><li>Experience in using Mimecast</li><li>An understanding of Cyber Essentials Plus, CIS audits and NIST2 frameworks is also required to ensure the business meets the challenges of cyber security hygiene</li><li>Knowledge of IT service management (ITSM) frameworks, ITIL practices, and IT governance</li><li>Excellent problem-solving and communication skills</li><li>Server, PC and networking hands on experience</li><li>Ability to manage multiple projects and priorities effectively</li><li>Problem-solving skills and the ability to work well with all levels of the business</li><li>Good knowledge of internet security and data privacy principles</li><li>Relevant qualifications (e.g. CompTIA, ITIL, Microsoft Certified, etc.) desirable</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby42OTk3OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-23T16:40:36Z

Senior Finance Officer

Merthyr Tydfil, Merthyr Tydfil
remote
Permanent
29000 - 30000 GBP / Yearly
Robert Half are delighted to be supporting New pathways for the recruitment of a new Senior Finance Assistant to join their team.New Pathways are the largest sexual violence support provider in Wales, with 30 years' experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse.As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year.Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma.Our dedicated team of over 150 staff and volunteers do everything that they can to ensure that our clients receive an excellent service that meets their needs; we feel that they deserve no less.JOB TITLE: Senior Finance OfficerHOURS: 37 hours per weekLOCATION: Hybrid/Home Working<ul><li>Salary £30,000</li><li>Hybrid Working (1 day in the office Merthyr Tydfil)</li><li>37 hrs per week </li><li>Monday - Thursday 9:00 - 5:00 </li><li>Friday 9:00 - 4:30 </li><li>25 days holidays + BH and Xmas shut down (no annual leave needed - just need to be available for 1 x ½ day)</li><li>Pension 8% (non contributory)</li></ul>PURPOSE OF THE POST: To assist the Head of Finance and be responsible for the Sales Ledger of a well-established charitable organisation It will also involve supporting the wider Finance team where necessary.GENERAL<ul><li>The post holder will embody New Pathways' ethos and values and will model appropriate behaviours at all times and in all areas of responsibility.</li><li>Commit to a continuous improvement culture and be prepared to undertake other duties and responsibilities relevant to the nature, level and extent of the post.</li></ul>MAIN TASKS AND DUTIES:<ul><li>To assist the Head of Finance with quarter and year end procedures and reporting</li><li>Monthly Reconciliation of Credit Card and Bank Accounts.</li><li>To monitor and reconcile Intercompany Accounts</li><li>Month End Journals</li><li>To reconcile payroll information</li><li>To have overall responsibility for the Sales Ledger.</li><li>To maintain the Sales Invoicing System.</li><li>To maintain the Training Invoicing System.</li><li>To maintain the Counselling College Receipt System. </li><li>To process the sale of New Pathways' book.</li><li>To be the point of contact for Customers.</li><li>Credit Control</li><li>To reconcile customer account balances and resolve any discrepancies.</li></ul><ul><li>To maintain accurate and up-to-date filing system for invoices and other financial documents.</li><li>To provide support to the Finance Team as needed.</li><li>To undertake relevant training as required.</li><li>To comply with data protection and confidentiality in accordance with the organisations policies and procedures.</li><li>When working at office locations, offer a welcoming and non-judgemental environment to all service users and participate in office upkeep/safety related tasks.</li><li>Undertake any other reasonable tasks not outlined in this job description, but which will assist the aims and objectives of New Pathways.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNTc3MTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-29T13:27:54Z

Office Administrator

Bristol, Bristol
remote
Permanent
28000 - 30000 GBP / Yearly
Robert Half LTD are delighted to be partnering exclusively with Oakensen to recruit for an Office Administrator.This is a fantastic opportunity for an individual to join the company in a multi-faceted office administration role. We are looking for someone motivated, proactive, and organised - someone who can streamline processes, hold colleagues accountable, and bring structure and efficiency to the day-to-day running of the office. The role will also include elements of PA support to the Director, alongside providing wider business support. It's a hands-on position where no two days are the same, and where you will be representing Oakensen to its customers and partners with professionalism and confidence.This is a permanent role, based in Westbury-on-Trym, Bristol, offering up to circa £30,000.The CompanyOakensen is a forward-thinking firm of Chartered Accountants with offices in Trowbridge and Bristol. Established in 2010, the business has built a strong reputation for delivering high-quality accounting, tax, and advisory services to a diverse client base.What sets Oakensen apart is their modern, approachable way of working - supporting clients not just with compliance, but also with the insight and advice needed to grow and succeed. They pride themselves on building long-term relationships and providing clear, practical solutions.As an employer, Oakensen offers a supportive, collaborative environment where contributions are valued, and staff are encouraged to bring ideas that improve the way the business operates.The RoleThe Office Administrator will play a key role in ensuring the smooth operation of the business by providing administrative, organisational, and PA support. This position is central to the efficiency and professionalism of the company and involves working closely with the Director and the wider team.Key Responsibilities<ul><li>Managing day-to-day office administration and processes</li><li>Supporting the Director with PA duties, including diary management and correspondence</li><li>Coordinating and streamlining office systems to improve efficiency</li><li>Providing administrative support across the wider team and business functions</li><li>Acting as the first point of contact for customers, partners, and stakeholders</li><li>Assisting with documentation, reporting, and general office tasks</li><li>Taking ownership of tasks and ensuring accountability across the team</li></ul> What We're Looking For<ul><li>Previous experience in an office administration</li><li>Highly organised with strong attention to detail</li><li>Proactive, motivated, and able to take initiative</li><li>Excellent communication and interpersonal skills</li><li>Comfortable holding others accountable and driving improvements in ways of working</li><li>Flexible and willing to support across a variety of tasks</li><li>Strong IT skills (Microsoft Office suite essential)</li></ul> What's On Offer<ul><li>Salary up to circa £30,000 DOE</li><li>Opportunity to work in a growing, ambitious business with real scope to add value</li><li>A varied and interesting role with exposure across the business</li><li>Supportive and collaborative working culture</li><li>Direct involvement in business operations and decision-making</li></ul> Please note, any 3rd party applications will be forwarded to Robert Half for screening, as per the exclusivity agreement. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMTY3NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-29T15:27:15Z

Director of Finance and Central Services

St. Austell, Cornwall
remote
Permanent
90000 - 120000 GBP / Yearly
Director of Finance & Central ServicesBodelva, Cornwall (site based) Robert Half are working in retained partnership with Eden Project to recruit a Director of Finance & Central Services on a permanent basis. This is a rare opportunity to lead the financial strategy, reporting and forecasting for a world-renowned ecological and educational attraction based in the South West!Whilst reporting to the CEO, you will lead the core central services team inclusive of finance, IT, HR/People, Legal and facilities. Naturally, you will be supported by an established and high performing team whilst driving the strategy and behaviours for continued success. Who are Eden Project? The Eden Project in Cornwall is a symbol of environmental regeneration transforming a disused China clay pit before it's official opening in 2001. A living theatre for plants and people, housing thousands of plant species with each "biome" emulating its natural climate and landscape. Home to the world's largest indoor rainforest, the "Rainforest Biome" houses tropical plants from South America, Africa, Asia and Oceania under natural climate conditions, whilst the "Mediterranean Biome" provides a climate for plants from South Africa, California and parts of Europe. With environmental regeneration at the heart and sustainability running through all areas of the site from food production, use of recycled materials and harvesting of resources. Even the crisp packets are recycled!What next? Well, the Cornwall site has inspired continuation of the vision with a recent launch in Qingdao, China alongside Morecambe and other projects on the horizon. A complex multi-site organisation that lives and breathes its core values. Welcoming weddings, music events and up to a million visitors per year, Eden Project is a significant operation that lives and breathes its mission statement: RESPECT - PROTECT - REPAIR The Director of Finance and Central Services Role:<ul style="text-align: justify;"><li>Ownership of financial policies, procedures and controls to ensure compliance with UK and overseas regulatory/legislative requirements</li><li>Production of Management and Statutory Accounts alongside associated reporting and board reporting for a complex group.</li><li>Lead the budgeting process both in-year and long-term planning (5 year+) inclusive of financial modelling, KPI's, Balance Sheet and Cashflow</li><li>Business partner across all areas of the business inclusive of Senior Leadership Team providing guidance for capital projects, cost management, revenue generation, tax and risk</li><li>Hold the bank relationships and act as the main point of contact for financial audit. Be seen as the finance SME for all areas of the business and external representative</li><li>Provide insight and guidance on various projects initiated by the board</li></ul> Essential Criteria:<ul style="text-align: justify;"><li>Qualified accountant, ACA, CIMA or ACCA</li><li>Proven ability to communicate complex financial data at a board level</li><li>Prior experience within a multi-site and multi-revenue business within a not-for-profit environment, a blend of commercial experience will also be necessary</li><li>Examples of delivering large capital projects and strategic financial plans</li><li>Excellent business partnering capability and ability to work cross-functionally</li></ul> Salary & Benefits: £90,000 to £110,000 per annum (potential flex)Plus;<ul><li style="text-align: justify;">Free entry to Eden and Heligan for family and friends</li><li style="text-align: justify;">35 days holiday plus an extra day for your birthday (inc. bank holidays)</li><li style="text-align: justify;">Policy with Simply Health (optical, dental, EAP, physiotherapy) and access to UNUM for wellbeing support</li><li style="text-align: justify;">Financial wellbeing support - access to 121 sessions with an independent financial advisor</li><li style="text-align: justify;">Electric vehicle lease scheme</li><li style="text-align: justify;">Cycle to work scheme</li><li style="text-align: justify;">Option to 'purchase leave', up to an extra 2 weeks a year</li><li style="text-align: justify;">Enhanced pension scheme (above auto-enrolment rates)</li><li style="text-align: justify;">Death in service policy (4 x annual salary)</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y3JhaWcua2lsbWluc3Rlci43Mjg5OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-03T13:37:17Z

Customer Service Specialist

Bristol, Bristol
remote
Contract
31000 - 36500 GBP / Yearly
Robert Half are currently recruiting for a Customer Service Specialist to join a business in North Bristol with a brilliant culture and wider package. This is a fixed term contract for 12 months. Role: Customer Service Specialist Duration: 12 months Start date: October 2025Salary: £31,000 - £36,500 Working hours: 35 hours. Hybrid working is 3 days in the office, 2 from home Role responsibilities:<ul><li>Overseeing outstanding balances on agreements - Customers & business accounts </li><li>Self-managing your day by balancing your customers in between in and outbound calls</li><li>Discuss payment arrears</li><li>Understand reasons for overdue payments</li><li>Answering and resolving queries </li><li>Negotiating repayment plans with empathy</li><li>Reconciling agreements and identifying gaps of payment </li></ul> Skills/experience needed: <ul><li>Strong communication skills - With a great telephone manner </li><li>Previous experience within credit control/collections/customer service </li><li>Computer literate </li><li>High attention to detail </li><li>Ability to prioritise workload </li><li>Ability to work well under pressure </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U3RlcGguTWFubGV5LjM1NTA4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-23T13:00:37Z

Credit Controller

Leeds, West Yorkshire
remote
Permanent
26000 - 28000 GBP / Yearly
Robert Half is recruiting for a Credit Controller to join a dynamic and growing business based in East Leeds. This is a fantastic opportunity for someone who is interested in embarking on a career in finance. Key Responsibilities:<ul><li>Assist with the collection of outstanding debts via phone, email, and written communication</li><li>Maintain accurate records of customer interactions and payment statuses</li><li>Support the preparation of aged debt reports and account reconciliations</li><li>Liaise with internal departments to resolve invoice queries</li><li>Monitor customer accounts and ensure timely payments</li><li>Escalate overdue accounts in line with company procedures</li><li>Provide general administrative support to the credit control team</li></ul>What We're Looking For:<ul><li>Strong communication and interpersonal skills</li><li>Good attention to detail and organisational abilities</li><li>Proficiency in Microsoft Office, especially Excel</li><li>Ability to work independently and as part of a team</li><li>Previous experience in a finance administration or customer service role is essential</li></ul>What's on offer:<ul><li>Salary £26,000 - £28,000k DOE </li><li>Full training and ongoing support</li><li>Career development opportunities</li><li>Friendly and inclusive team environment</li><li>Office based role in East Leeds </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cmViZWNjYS5tY2xhcnR5LjA4OTI2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-17T14:42:02Z

Credit Support Specialist

England,
remote
Permanent
25000 - 26000 GBP / Yearly
Robert Half is delighted to be partnering with a globally leading business based in Bristol to recruit for a Credit Support Administrator on a full-time and permanent basis.Hours: Full-time and permanent (Hybrid available after initial training period)Reporting to: Operations Team Leader (Credit Control)Key Responsibilities<ul><li>Manage direct debit submissions and processing</li><li>Provide customised invoice and billing reports to meet customer needs</li><li>Issue statutory and regulatory notices (e.g., Annual Statements, Default Notices, NOSIA, SNOSIA)</li><li>Contact customers to recover missed or overdue payments via phone, email, and letters</li><li>Resolve invoice queries with internal teams and external customers</li><li>Deliver high-quality customer service</li><li>Comply with internal policies and procedures, meeting audit standards</li><li>Communicate effectively and build trusted relationships across the business</li><li>Maintain knowledge of changes in internal policies, procedures, and regulations</li><li>Understand and comply with the Company's Conduct and Standards</li><li>Adhere to all internal policies relevant to your role or associated responsibilities</li></ul>Skills & Experience<ul><li>Strong communication skills, both written and verbal</li><li>Excellent time management and attention to detail</li><li>High numerical accuracy and confidence handling financial data</li><li>Ability to work effectively under pressure</li><li>Proficient in Microsoft Office, especially Excel and Word</li><li>Experience delivering excellent customer service</li><li>Knowledge of risk awareness and control</li><li>Background in billing and/or credit control (desirable)</li></ul> Benefits<ul><li>Generous contributory pension scheme </li><li>Hybrid working model up to 2-days required onsite</li><li>25 days holiday, in addition to bank holidays </li><li>Volunteering days to assist in charity work</li><li>Sustainability Initiatives</li><li>Holiday buy / sell (subject to conditions)</li><li>Travel Insurance (cost associated)</li><li>Dental Insurance (cost associated)</li><li>Flexible working options available</li><li>Study support (where applicable)</li><li>Enhanced parental leave</li><li>Referral bonus for referring an Employee</li><li>Cycle2work Scheme </li><li>Free breakfast / fruit</li><li>BEN employee family support</li><li>EV charging points, bike storage, shower & changing facilities and car parking</li><li>Annual bonus scheme</li></ul>If this sounds like the next opportunity for you, apply today!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/THlkaWEuQmVycnkuODg5NzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-16T14:38:00Z

Membership Data Administrator - 4 weeks

St. Neots, Cambridgeshire
remote
Temporary
12 - 14 GBP / Hourly
Are you an organised and personable professional with a passion for data accuracy and customer engagement?Robert Half are partnered with a leading global membership association, and they're looking for a Membership Data Coordinator to join their UK team on a short-term temporary basis for 4 weeks (potential for extension)This is a fantastic opportunity to be part of an international organisation that plays a key role in connecting, educating, and advocating for professionals across the tech integration industry.The RoleWorking closely with the global Membership Department, you'll play a pivotal part in ensuring data accuracy while building relationships with members across Europe and North America.Key responsibilities include:<ul class="py-4 px-28"><li>Maintain and update member contact data in the CRM system</li><li>Proactively conduct outbound calling campaigns to verify and enrich data</li><li>Respond to member enquiries via phone and email</li><li>Deliver a high level of customer service and relationship management</li><li>Support wider team on membership communications and admin tasks</li><li>Ensure member information supports accurate reporting and outreach</li><li>Collaborate with internal teams to support global membership goals</li></ul>What We're Looking For<ul class="py-4 px-28"><li>2-3 years' experience in customer service, data admin, or membership support</li><li>Excellent communication skills, both written and verbal</li><li>Strong attention to detail with a proactive and process-driven approach</li><li>Confident working with CRM systems (Salesforce, Dynamics, or similar)</li><li>Friendly, member-focused attitude with a professional phone manner</li><li>Comfortable managing multiple tasks in a fast-paced environment</li><li></li></ul>Working Hours & Location<ul class="py-4 px-28"><li>Standard hours: Tuesday to Friday, 9am-5pm</li><li>Mondays: 12pm-8pm (to support US-based members - applicants must be happy with this)</li><li>Hybrid: 2 days per week in the office (St Neots), 3 days remote</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuRGF2aWVzLjk5ODI0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-06T09:38:48Z

Operations Associate

London, London
remote
Permanent
26000 - 28000 GBP / Yearly
Robert Half has partnered up with a fast-growing tech start-up solving a huge problem in the pension industry. Their platform helps give users a clear view of their retirement savings.The role:As an Operations Associate, you'll sit at the heart of the pension-finding process. You'll be a key part of a small but high-impact team ensuring customers get the support and results they need, quickly, clearly, and accurately.What you'll be doing:<ul><li>Own the end-to-end pension finding journey for customers</li><li>Keep users informed and supported throughout the process</li><li>Research and investigate pension schemes via providers and employers</li><li>Make outbound calls and gather key information</li><li>Keep accurate records and spot ways to improve how we work</li></ul>You're likely a great fit if you:<ul><li>Are super organised, detail-focused, and thrive on structure</li><li>Communicate clearly and confidently</li><li>Can manage your own workload and adapt quickly</li><li>Are happy to roll up your sleeves in a fast-paced, growing company</li><li>Have a customer-first mindset and want to make a real impact</li></ul>Bonus if you have:<ul><li>Experience in customer service, admin, or ops</li><li>Financial services/pensions knowledge (not essential)</li><li>Experience managing a heavy workload</li></ul>Why should you apply?<ul><li>A role with real ownership and variety</li><li>Career growth in a mission-driven start-up</li><li>Fully remote</li><li>Performance bonus</li></ul>No degree needed, just the right mindset and drive to grow.Ready to help people take back control of their pensions? Apply now and be part of something with purpose and momentum.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuNzY1MjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-26T17:02:14Z

IT Hardware Technician

Corby, Northamptonshire
remote
Permanent
28000 - 32000 GBP / Yearly
This is a fantastic opportunity to work with enterprise-level Dell technology, gain specialist training, and be part of a collaborative environment that values both technical expertise and outstanding customer service.<h3 data-start="798" data-end="822">What You'll Do</h3><ul data-end="1251" data-start="823"><li data-start="823" data-end="884">Build and configure Dell servers to client specifications</li><li data-end="955" data-start="885">Manage and process RMA (Return Merchandise Authorisation) requests</li><li data-end="1058" data-start="956">Provide remote and on-site fault diagnosis and repairs (company pool vehicle available for travel)</li><li data-start="1059" data-end="1155">Deliver top-notch customer service through clear communication and effective problem-solving</li><li data-start="1156" data-end="1251">Collaborate with the wider team to maintain smooth processes and high customer satisfaction</li></ul><h3 data-start="1253" data-end="1285">What We're Looking For</h3><ul data-start="1286" data-end="1670"><li data-end="1392" data-start="1286">Proven experience in IT support, server building, and configuration (Dell experience highly desirable)</li><li data-start="1393" data-end="1477">Strong technical knowledge of hardware and software with problem-solving ability</li><li data-end="1533" data-start="1478">Excellent communication and customer service skills</li><li data-start="1534" data-end="1600">Ability to thrive both independently and in a team environment</li><li data-start="1601" data-end="1670">Based within a commutable distance of Corby, Northamptonshire</li></ul><h3 data-start="1672" data-end="1697">What's On Offer</h3><ul data-start="1698" data-end="1932"><li data-start="1698" data-end="1744">Competitive salary - up to £32,000</li><li data-end="1786" data-start="1745">Bonus scheme & performance incentives</li><li data-end="1838" data-start="1787">Specialist training in Dell server technologies</li><li data-start="1839" data-end="1875">On-site parking & company events</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjQ1NTEwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-18T16:32:10Z

Romanian Billing Specialist

Bracknell, Berkshire
remote
Permanent
30000 - 45000 GBP / Yearly
About the Opportunity Our client, a global organisation within the IT & Software industry, is seeking an experienced Romanian Markets Billing specialist to take ownership of complex order processing, billing, and collections activities. This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience. The ideal candidate will have deep expertise across the Romanian and UK Order to Cash cycle, from order entry through to collections, and will be comfortable handling high-value accounts in EU. Key ResponsibilitiesOrder Management<ul><li>Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms.</li><li>Validate order details and activate new customer accounts within internal systems.</li><li>Oversee updates to price groups, contract revisions, and product migrations.</li><li>Support technical checks related to customer access and interface setup.</li><li>Collaborate with internal teams to resolve order or access-related queries promptly.</li></ul> Billing & Invoicing<ul><li>Generate, review, and issue EU invoices accurately and on time.</li><li>Ensure billing data complies with internal policies and external regulations.</li><li>Investigate and resolve billing discrepancies in coordination with sales and customer service.</li><li>Analyse billing data to identify process gaps or improvement opportunities.</li><li>Prepare billing reports and present findings to management.</li></ul> Collections & AR Management<ul><li>Manage the most complex and high-value EU accounts, negotiating settlements and payment plans to maximise recovery.</li><li>Communicate with customers via multiple channels to resolve disputes and secure payment.</li><li>Monitor and document all EU payment activities, ensuring compliance with regulatory requirements.</li><li>Escalate high-risk accounts when necessary and make recommendations for legal or third-party action.</li><li>Mentor and support junior collection staff on complex cases.</li></ul> Data, Reporting & Compliance<ul><li>Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation.</li><li>Prepare and maintain accurate records, collection reports, and performance metrics.</li><li>Ensure adherence to all applicable UK laws and regulations governing billing and collections.</li><li>Implement and uphold internal controls to protect data and maintain confidentiality.</li></ul> About You<ul><li>Significant experience across the end-to-end Order-to-Cash process, including billing and collections.</li><li>Strong knowledge of relevant Romanian & UK regulations and Transactional accounting principles.</li><li>Proficiency in Microsoft Excel and familiarity with ERP or billing software.</li><li>Excellent analytical, communication, and negotiation skills.</li><li>High attention to detail with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to mentor and support junior colleagues.</li><li>Customer-focused with a solutions-driven mindset.</li><li>Multi-lingual capability in both Romanian and English is essential.</li></ul> What's on Offer<ul><li>Competitive salary and performance-based bonus.</li><li>Hybrid working patterns</li><li>Opportunity to influence key process improvements within a respected global organisation.</li><li>Supportive, collaborative team culture with scope for career progression.</li></ul> If you're a results-driven, Romanian speaking Billing and OTC professional with a passion for accuracy, customer service, and continuous improvement, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS42MDA4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-23T14:29:27Z

Senior Collections Specialist - French Speaking

Bracknell, Berkshire
remote
Permanent
35000 - 45000 GBP / Yearly
About the OpportunityOur client, a leading organisation within the IT & software industry, is seeking a highly experienced French speaking Collections Specialist to join their established EU Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis. Key Responsibilities<ul><li>Manage a portfolio of French Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul> About You<ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of French & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in French and English is Essential.</li></ul> What's on Offer<ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul> If you are a results-driven, French speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS4wMDYyNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-23T14:04:33Z

Senior Collections Specialist - Czech & Slovakian Speaking

Bracknell, Berkshire
remote
Permanent
35000 - 45000 GBP / Yearly
About the OpportunityOur client, a leading organisation within the IT & software industry, is seeking a highly experienced Czech/Slovak speaking Collections Specialist to join their established EU Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis. Key Responsibilities<ul><li>Manage a portfolio of Czech & Slovakian Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul> About You<ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of Czech & Slovakian & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in Czech/Slovak and English is Essential.</li></ul> What's on Offer<ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul> If you are a results-driven, Czech & Slovakian speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS4wMzQxNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-23T14:13:05Z

Billings Controller - Hungarian Speaking

Bracknell, Berkshire
remote
Permanent
30000 - 45000 GBP / Yearly
About the Opportunity Our client, a global organisation within the IT & Software industry, is seeking an experienced Hungarian Markets Billing specialist to take ownership of complex order processing, billing, and collections activities. This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience. The ideal candidate will have deep expertise across the Hungarian and UK Order to Cash cycle, from order entry through to collections, and will be comfortable handling high-value accounts in EU. Key ResponsibilitiesOrder Management<ul><li>Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms.</li><li>Validate order details and activate new customer accounts within internal systems.</li><li>Oversee updates to price groups, contract revisions, and product migrations.</li><li>Support technical checks related to customer access and interface setup.</li><li>Collaborate with internal teams to resolve order or access-related queries promptly.</li></ul> Billing & Invoicing<ul><li>Generate, review, and issue EU invoices accurately and on time.</li><li>Ensure billing data complies with internal policies and external regulations.</li><li>Investigate and resolve billing discrepancies in coordination with sales and customer service.</li><li>Analyse billing data to identify process gaps or improvement opportunities.</li><li>Prepare billing reports and present findings to management.</li></ul> Collections & AR Management<ul><li>Manage the most complex and high-value EU accounts, negotiating settlements and payment plans to maximise recovery.</li><li>Communicate with customers via multiple channels to resolve disputes and secure payment.</li><li>Monitor and document all EU payment activities, ensuring compliance with regulatory requirements.</li><li>Escalate high-risk accounts when necessary and make recommendations for legal or third-party action.</li></ul> Data, Reporting & Compliance<ul><li>Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation.</li><li>Prepare and maintain accurate records, collection reports, and performance metrics.</li><li>Ensure adherence to all applicable UK laws and regulations governing billing and collections.</li><li>Implement and uphold internal controls to protect data and maintain confidentiality.</li></ul> About You<ul><li>Significant experience across the end-to-end Order-to-Cash process, including billing and collections.</li><li>Strong knowledge of relevant Hungarian & UK regulations and Transactional accounting principles.</li><li>Proficiency in Microsoft Excel and familiarity with ERP or billing software.</li><li>Excellent analytical, communication, and negotiation skills.</li><li>High attention to detail with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to mentor and support junior colleagues.</li><li>Customer-focused with a solutions-driven mindset.</li><li>Multi-lingual capability in both Hungarian and English is essential.</li></ul> What's on Offer<ul><li>Competitive salary and performance-based bonus.</li><li>Hybrid working patterns</li><li>Opportunity to influence key process improvements within a respected global organisation.</li><li>Supportive, collaborative team culture with scope for career progression.</li></ul> If you're a results-driven, Hungarian speaking Billing and OTC professional with a passion for accuracy, customer service, and continuous improvement, we'd love to hear from you. nuous improvement, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS42NTk4My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-23T14:35:12Z

Credit Controller

Wantage, Oxfordshire
remote
Permanent
30000 - 32000 GBP / Yearly
Robert Half are pleased to be partnering with a growing organisation based in Wantage to recruit a Credit Controller. The Credit Controller will receive a package of up to £34,000 (£32,000 base plus £2,000 bonus) and other attractive benefits including hybrid remote working! Primary responsibilities; <ul><li>Ensure our customers are aware of their account balances</li><li>Contact customers who have overdue balances</li><li>Setup new customers, checking their validity and issue credit limits and terms</li><li>Liaise with our Credit insurance provider on credit limit requests</li><li>Liaise with the sales team in relation to upcoming orders</li><li>Liaising with the OS team to ensure a smooth & timely despatch of orders</li><li>Negotiate payment plans where necessary</li><li>Ensure our Debtor related systems are synchronised (i.e. NS, AIG and RBS Discounting)</li><li>Instigate legal proceedings if customers do not pay their debts on time (including liaising with Solicitors and Bailiffs)</li><li>Maintaining accurate customer records</li><li>Deal with queries from Customers & Account Managers</li><li>Release orders on Finance Hold</li><li>Daily invoicing </li><li>Carry out annual credit review</li><li>Updating our CRM with Customer payments</li><li>Proactively manage the customer credit requirements</li></ul> Key experience and attributes; <ul><li>Excellent customer service</li><li>Analytical skills and thorough attention to detail</li><li>The ability to listen and negotiate with customers</li><li>Excellent verbal communication</li><li>Persistence and determination</li><li>Familiarity with data entry software</li><li>Ability to work well in a team</li><li>Excellent written and verbal communication skills</li><li>Strong attention to detail</li><li>The ability to work under pressure and to deadlines</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuNjEyNTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-07T14:12:33Z

Senior Credit Controller

Caerphilly, Caerphilly
remote
Contract
28000 - 32000 GBP / Yearly
<h2 data-start="214" data-end="318">Senior Credit Controller</h2>Location: Caerphilly, South Wales Contract Type: Contract - potential to become permanent<h3 data-start="536" data-end="563">About the Company</h3>Our client is a well-established service based organisation with a strong reputation for excellence, customer service, and operational reliability. With continued growth and a focus on improving financial performance. Seeking an experienced Senior Credit Controller to join their finance team in Caerphilly. This is a temporary position with a strong possibility of becoming permanent for the right candidate.<h3 data-start="1017" data-end="1040">Role Overview</h3>The Senior Credit Controller will be responsible for managing the full credit control function, driving the timely collection of payments, improving cash flow, and maintaining strong relationships with clients. This role requires a confident communicator, a proactive approach to problem-solving, and a keen eye for detail.The position suits a self-motivated individual who thrives in a fast-paced, service-led environment and who can take ownership of the credit control process from end to end.<h3 data-start="1554" data-end="1584">Key Responsibilities</h3><ul data-end="2577" data-start="1585"><li data-end="1688" data-start="1585">Manage and oversee the company's debtor ledger, ensuring timely collection of outstanding invoices.</li><li data-start="1689" data-end="1777">Conduct regular reviews of aged debt reports and proactively chase overdue accounts.</li><li data-end="1903" data-start="1778">Build and maintain strong relationships with customers to resolve billing and payment queries quickly and professionally.</li><li data-start="1904" data-end="2025">Liaise with internal teams (sales, operations, and finance) to resolve disputes and ensure smooth invoice processing.</li><li data-start="2026" data-end="2112">Monitor customer credit limits and assess credit risk in line with company policy.</li><li data-end="2192" data-start="2113">Prepare weekly cash collection forecasts and debtor reports for management.</li><li data-end="2292" data-start="2193">Escalate problematic accounts appropriately and support decision-making on bad debt provisions.</li><li data-end="2388" data-start="2293">Support month-end processes, including reconciliations and reporting on debtor performance.</li><li data-start="2389" data-end="2507">Identify and implement process improvements to enhance efficiency and accuracy within the credit control function.</li><li data-start="2508" data-end="2577">Mentor or support junior members of the finance team if required.</li></ul><h3 data-start="2584" data-end="2621">Qualifications & Experience</h3><ul data-end="3294" data-start="2622"><li data-end="2762" data-start="2622">Proven experience as a Credit Controller or Senior Credit Controller within a service-based or contract-led environment.</li><li data-start="2763" data-end="2853">Strong understanding of credit management principles, cash flow, and debtor reporting.</li><li data-end="2974" data-start="2854">Excellent communication and negotiation skills, with the ability to manage challenging conversations professionally.</li><li data-end="3060" data-start="2975">Experience using accounting or ERP systems (e.g., Sage, SAP, Oracle, or similar).</li><li data-end="3136" data-start="3061">High level of accuracy, attention to detail, and organisational skills.</li><li data-end="3215" data-start="3137">Confident working independently and managing a busy workload to deadlines.</li><li data-start="3216" data-end="3294">Intermediate to advanced Excel skills (pivot tables, VLOOKUPs, reporting).</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. <img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uNTI0MjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-21T15:25:28Z

Account Executive

Perth, Perth & Kinross
remote
Permanent
22000 - 26000 GBP / Yearly
Robert Half is partnering with a well-known company within the Financial Services sector with offices located in Perth, Scotland. This company emphasises the importance of inclusion and continuous growth through focus on the people. The company has seen growth throughout the last years, and are looking to continue to add to their current team in Scotland.This trainee role of Account Executive will be essential for business development and you will be market mapping, as well as engaging with future clients in the local area, acting as an advocate for the business and its offering. This role will involve communication via phone, email, and other relevant methods, while keeping up to date records.Responsibilities will include but not be limited to:<ul><li>Liaise with the team</li><li>Market mapping to identify new business opportunities</li><li>Building relationships with both external and internal stakeholders</li><li>Administrative duties: updating the client records and information on other activities</li><li>Manage your own workload and prioritise tasks</li><li>Involvement in projects and campaigns</li></ul>RequirementsThis is an entry level position, and would suit a recent graduate, a school leaver or someone looking to secure their first role within Financial Services with excellent potential for development, growth, and promotion opportunities. To be successful in this role, you will be:<ul><li>an excellent communicator (verbal and written)</li><li>confident in your delivery, especially over the phone with varied clientele</li><li>competent with common IT software</li><li>able to accurately update information and analyse data; have a high attention to detail</li><li>able to prioritise your tasks & day effectively</li><li>a driven individual, with positive attitude and keen to learn</li></ul>Previous experience in sales environment, target driven roles, and/or customer service roles would be beneficial but not essential.On offer<ul><li>Comprehensive training and development</li><li>Opportunities to grow and advance in your career within the business</li><li>Holiday allowance & Pension contributions</li><li>Welcoming, enthusiastic, and fun team: regular team events and activities, and a supportive culture</li><li>Compensation from £22,000 - £25,000 per annum, which consists of a base salary & monthly bonus (bonus calculated based on performance against targets)</li></ul>Working hours are 9-5 and an early finish on Friday, no weekend work. This role is based on-site in Perth, Scotland, and the current team works from the office. Occasional working from home/flexibility is available when required & can be discussed with line managers - sometimes life happens, and the business is supportive of making things work. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F0aHJ5bi5TbWl0aC4zOTAwNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-09-10T09:33:57Z

Application Support Analyst

Oxford, Oxfordshire
remote
Permanent
25000 - 30000 GBP / Yearly
Exciting opportunity for an Application Support Analyst to join a growing business based near Oxford on a permanent basis, offering up to £30,000 plus excellent benefits (including hybrid working). The roleThe Application Support Analyst will be responsible for:<ul><li>providing first line support and managing technical queries </li><li>supporting CRM configuration / administration</li><li>partner with various stakeholders across the business and externally to troubleshoot and resolve issues </li><li>data analysis, problem solving, identifying trends/patterns within data </li></ul> About youApplicants for the Application Support Analyst role will have:<ul><li>experience of handling data and data analysis skills </li><li>excellent attention to detail, with ability to work in a process driven/high-accuracy environment </li><li>excellent customer service, communication and support skills </li><li>preferably have experience of / knowledge of CRM systems </li><li>ability to work under pressure and on multiple projects/tasks </li></ul> On offerSalary up to £30,000 plus excellent benefits including hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjI5NzczLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-22T14:20:42Z

Debt Recovery Officer

Welwyn Garden City, Hertfordshire
remote
Permanent
23000 - 35000 GBP / Yearly
The Permanent Division of Robert Half is currently recruiting for a Debt Recovery Officer for an outsourced service client based in Welwyn.The RoleAs Debt Recovery Officer you will work with Private individuals and Businesses to recover funds in relation to Council Tax. Day to day duties will consist of:<ul><li>Manage business and residential accounts;</li><li>Liaise with businesses and residents;</li><li>Undertake housekeeping reports and exercises;</li><li>Undertake debt chasing and control recovery;</li><li>Timely and accurate action of client requests;</li><li>To support operational service delivery to clients;</li></ul><ul><li>Comply with corporate HR and Health & Safety policies and procedures;</li><li>Support\mentor colleagues with their development;</li></ul>Your ProfileYou will ideally have previous administration experience within a Council or Housing Association setting where you are used to dealing with customers and work to provide amicable solutions to debt. You will be customer focused, influential and committed to achieving customer care.Salary and BenefitsRole of Debt Recovery Officer is based on a Hybrid basis working from home regularly and with 6-8 days within the office in Welwyn. Debt recovery office will be paying a salary up to 26K and there is a Senior Debt Recovery Officer that pays up to £35K.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMDA2MjMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-16T11:53:06Z

Accounts Receivable Supervisor

Bracknell, Berkshire
remote
Permanent
40000 - 55000 GBP / Yearly
About the Opportunity Our client, a well-established and rapidly growing organisation within the software industry is seeking an experienced Accounts Receivable Supervisor to join their AR function. This pivotal role will oversee a small, high-performing EU team, driving operational excellence, ensuring compliance, and supporting continued business growth. The successful candidate will combine strong technical Credit Collections and transactional accounting expertise with proven leadership ability, ensuring the department operates efficiently while maintaining exceptional service standards. Key Responsibilities <ul><li>Lead, coach, and develop the Accounts Receivable team to ensure peak performance and continuous improvement.</li><li>Manage and report on receivables against KPIs including overdue debt, billing accuracy, and dispute resolution times.</li><li>Oversee billing, collections, and credit control activities to ensure accuracy and timeliness.</li><li>Partner cross-functionally with sales, customer service, and finance to resolve billing queries and improve processes.</li><li>Support month-end close activities and assist in analysing complex accounting and reporting issues.</li><li>Implement and refine AR policies and procedures to ensure compliance with internal controls and external standards.</li><li>Identify and drive process improvement initiatives.</li><li>Provide updates and insights to management on departmental performance, key projects, and challenges.</li></ul> About You <ul><li>Minimum 3 years' experience in a supervisory role within EU or global Accounts Receivable or Credit Control.</li><li>Degree-qualified in Finance, Accounting, or related field (or equivalent experience).</li><li>Strong working knowledge of accounting principles, with demonstrable experience in ERP and accounting systems.</li><li>Advanced Excel skills and proficiency across Microsoft Office Suite.</li><li>Excellent communication, analytical, and problem-solving skills.</li><li>Proven ability to motivate and develop a team, balancing leadership with hands-on support.</li><li>Highly organised with strong attention to detail and the ability to manage multiple priorities.</li></ul> What's on Offer <ul><li>Competitive salary package with performance-related incentives.</li><li>working patterns</li><li>Opportunity to join a supportive, collaborative finance team in a forward-thinking business.</li><li>Career development and ongoing training opportunities.</li></ul> If you're an experienced Accounts Receivable professional with a passion for leadership and continuous improvement, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS41MTMyMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-23T13:49:54Z

Claims Administrator

Cardiff, Cardiff
remote
Permanent
26000 - 28000 GBP / Yearly
🌟 Claims Administrator - Cardiff Gate 🌟 Robert Half is proud to be recruiting on behalf of a trusted client for a dedicated Claims Administrator to join their friendly Administration Team based at Cardiff Gate Business Park.📌 Role Details * Location: Cardiff Gate Business Park, Cardiff, * Working Hours: Monday to Friday, 8:30am - 4:30pm * Salary: £26,085, rising to £28,675 after successful 6-month probation * Holidays: 25 days annual leave + bank holidays * Parking: Free onsite parking (own transport required due to location)🎁 Benefits * 13% employer pension contribution * Private health insurance * Death in service benefit (x3 salary after probation) * Welsh language skills desirable🧭 About the Role This is a varied and rewarding position where you'll play a key role in supporting members through efficient claims processing, membership administration, and direct debit management. You'll also contribute to the smooth running of the office through general administrative duties.📝 Key Responsibilities Claims Administration * Process and archive paper/digital claims * Assess and price benefit amounts * Handle claims enquiries and request medical certificates * Prepare cheques and supporting correspondence * Maintain accurate records in line with GDPRMembership Support * Respond to membership queries * Enrol new members and manage group lists * Draft letters and follow up on enquiries * Maintain GDPR-compliant recordsDirect Debit Management * Set up and maintain member payment systems * Resolve payment queries and manage unpaid direct debits General Office Duties * Handle post, calls, emails, and visitors * Monitor stationery and office supplies * Support health & safety procedures * Assist with staff training and ad hoc tasks🔍 What I'm Looking For * Strong administrative skills and attention to detail * Excellent communication and customer service abilities * Ability to work independently and collaboratively * Proficiency in Microsoft Office and internal systems * Welsh language skills are a plus Contsct myself for further details Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuMzE3MTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-01T10:48:33Z

System Administrator

Reading, Berkshire
remote
Permanent
30000 - 35000 GBP / Yearly
E-Commerce System Administrator - Hybrid - £30.000 - £35.000 (potentially some flex) - Reading Reporting to the Commercial Director, but working very closely with all key stakeholders, helping to provide the link between Systems, Operations, Purchasing and E-Commerce in ensuring maximum efficiency. Deliver reports to the business allowing teams to improve the commercial & operational performance. Owner of Business Central, Ecommerce system, including WMS, provide training, troubleshooting and support to the team. Deliverables: <ul><li>Understanding of API's and how they are used to connect systems together </li></ul><ul><li>Manage all Systems projects as required </li></ul><ul><li>Work with external developers and 3rd parties to ensure requirements are met for existing and new custom system integrations, including testing and creating scoping documents </li></ul> Stock Control and Warehouse (ecommerce): <ul><li>To make sure products and POs/SOs are created correctly, and find solutions to cases outside SOP's </li></ul><ul><li>Ensure the Warehouse Handheld Scanning devices are working properly and help troubleshoot issues from the team </li></ul><ul><li>Work with the Warehouse Manager to suggest and support new warehouse processes that involve utilising the system to its full capacity </li></ul> Operations: <ul><li>As required with the Warehouse Manager and customer service departments to solve and troubleshoot any issues </li></ul><ul><li>To manage comp stock requests from clients, quoting for delivery and collection and raise associated Sales Orders </li></ul><ul><li>To run regular sales and analytical reports to ensure accurate POs for pre-orders </li></ul><ul><li>Review and assess existing processes and proactively suggest system improvements </li></ul><ul><li>Assisting Operations Manager with daily, weekly and monthly analytical reports </li></ul> What you will need to be successful:<ul><li>Knowledge of Microsoft Business Central</li><li>Able to commute to Reading twice per week</li><li>Team player</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS42OTY2MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-03T13:33:04Z

It Hardware Technician

East Midlands,
remote
Contract
- GBP / Yearly
<h3>IT Hardware Technician (Contract Position)</h3> My client is a leading IT hardware provider is seeking a skilled and proactive IT Hardware Technician to join their team on a full-time, on-site basis.This role offers hands-on experience building and configuring specific servers<h3>Key Responsibilities</h3><ul><li>Build and configure servers to meet client specifications</li><li>Provide responsive technical support and troubleshoot hardware/software issues</li><li>Maintain clear communication with clients regarding RMA status and technical updates</li><li>Perform remote and on-site fault diagnosis and repair (company vehicle provided)</li></ul> <h3>Skills & Experience</h3><ul><li>Proven experience in IT support, server builds, and configuration</li><li>Strong customer service and communication skills</li><li>Solid technical knowledge of hardware, software, and fault diagnosis</li><li>Ability to work independently and within a fast-paced team environment</li><li>Organised, detail-oriented, and solutions-focused</li><li>Must hold a full clean driving licence.</li></ul> Should this be a post of interest please apply ASAP as the client is looking to move incredibly quickly. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjU0MDc5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-22T16:14:03Z