<p><strong>Business Development Manager<br /> <br /> </strong></p><p>Robert Half is exclusively partnering with T-Shirt & Sons on this newly created role, reporting to the Commercial Director.</p><p><strong>Salary:</strong> Circa £50,000 base + bonus, DOE<br /> <strong>Contract Type:</strong> Full Time, Permanent<br /> <strong>Location:</strong> Preferably local (South West based), howremote working considered</p><p><strong>Company Overview</strong></p><p><br /> T-Shirt & Sons produce quality printed clothing and accessories for high-profile clients across the globe within the retail, art, music and charity sectors. As the largest Direct-to-Garment printer in Europe, they are wholly owned by Polyconcept, the world's largest promotional product supplier. Principal offices are based in Westbury, Wiltshire, with additional manufacturing at the Polyconcept site in Poland.</p><p><strong>The Opportunity</strong></p><p><br /> This is a brand-new role for T-Shirt & Sons, created to capitalise on a clear growth opportunity within the education sector. As the first person in this post, you'll have genuine scope to shape the role, build the pipeline from the ground up and make it your own.</p><p>You'll take the lead on generating new business and developing relationships across schools, universities and school travel companies, promoting customised products including leavers hoodies, water bottles, clothing and personalised merchandise for school leavers, school trips and university groups.</p><p>Working closely with the Commercial Director and internal teams, you'll identify opportunities, present solutions via T-shirt & Sons' proprietary education-sector software, prepare quotations, and convert opportunities into sales while delivering an excellent customer experience throughout.</p><p><strong>Main Purpose of the Role</strong></p><ul><li><br /> Develop strong working relationships with schools, universities and educational organisations, maximising sales and engagement<br /> * Understand customer requirements, budgets, deadlines and personalisation needs, recommending suitable products and solutions<br /> * Develop new business opportunities, onboard new customers and manage accounts from initial enquiry through to successful order completion<br /> * Collaborate closely with internal departments to ensure products and services are delivered accurately and on time</li></ul><p><strong>Key Responsibilities</strong><br /> <br /> * Contact and visit schools to promote the company's range of customised leavers and trip products<br /> * Generate and develop new business across schools, universities and school travel companies<br /> * Build relationships with teachers, school administrators, PTA members and trip organisers<br /> * Identify customer requirements, budgets, deadlines and personalisation needs<br /> * Present products clearly and professionally, including design, pricing and ordering options<br /> * Prepare quotations, follow up leads and close sales opportunities<br /> * Manage customer accounts from enquiry through to order completion<br /> * Provide creative solutions and recommendations based on customer needs<br /> * Arrange presentations and meetings to support business development<br /> * Work collaboratively with internal teams to ensure products continue to meet customer needs<br /> * Represent the business at industry events, exhibitions and trade shows where required<br /> * Maintain accurate sales records and meet or exceed sales targets<br /> * Manage time, workload and business development activities effectively to achieve objectives</p><p><strong>Person Specification</strong></p><ul><li><br /> Experienced field sales or business development professional<br /> * Confident communicating with businesses, organisations and key decision makers<br /> * Highly organised, self-motivated and target focused<br /> * Skilled at building strong, lasting customer relationships<br /> * An effective negotiator and presenter with excellent communication skills<br /> * Commercially minded with a proactive approach to growth opportunities<br /> * Able to work independently and manage multiple priorities<br /> * Detail-oriented when managing personalised products, artwork requirements, names, sizes and delivery deadlines<br /> * A collaborative team player who works effectively across departments</li></ul><p><strong>Knowledge & Experience<br /> <br /> </strong></p><p><strong>Essential</strong><br /> * Proven field sales experience<br /> * Strong track record of generating leads and closing sales<br /> * Minimum 5 years' experience in Sales and/or Business Development<br /> * Excellent relationship building, negotiation and presentation skills<br /> * Understanding of the complexities involved in selling customised products<br /> * Full UK Driving Licence</p><p><strong>Desirable</strong><br /> * Experience selling to schools, universities, groups, clubs or organisations<br /> * Experience within customised merchandise, promotional products, clothing or branded products</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNDY3NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Stock & Demand Manager</strong></p><p><strong>Location:</strong> Woking<br /> <strong>Working Pattern:</strong> Hybrid - 3 days office / 2 days working from home<br /> <strong>Job Type:</strong> Full-time, Permanent</p><p>Robert Half is delighted to be partnering with PAX Technology Europe on a newly created Stock & Demand Manager opportunity. This is an exciting opportunity for an organised and proactive individual to take ownership of stock and demand planning across the business, working closely with procurement, delivery operations, suppliers and logistics partners.</p><p><strong>The Company</strong></p><p>PAX Technology is a global provider of electronic payment solutions, supporting businesses with payment technology and associated services.</p><p>The European operation works closely with customers, suppliers and logistics partners to ensure products are procured, delivered and available to meet customer demand.</p><p>This newly created position provides an opportunity to join the business at an important stage of its development and take ownership of a key area currently managed by senior leadership.</p><p><strong>The Role</strong></p><p>As Stock & Demand Manager, you will act as the key link between customer demand and procurement, ensuring stock is proactively planned and effectively managed across the UK and European operation.</p><p>Reporting directly to the COO, you will work closely with the Procurement Operations Manager and Delivery Operations Manager. You will also liaise with the company's supplier in China and third-party logistics providers across the UK and Netherlands.</p><p>This is a highly time-sensitive and detail-focused role where strong organisation, accuracy and proactive planning will be essential to your success.</p><p><strong>Key Responsibilities</strong></p><p>Act as the link between customer demand and procurement.</p><p>Plan shipments from China based on customer requirements and stock demand.</p><p>Proactively plan stock replenishment to ensure appropriate inventory levels.</p><p>Provide regular updates to the Delivery Operations team regarding lead times and expected delivery dates.</p><p>Lead weekly calls with the company's supplier in China.</p><p>Liaise with 3PL warehouse partners across the UK and Netherlands.</p><p>Conduct monthly stock checks and reconciliations across all PAX warehouses.</p><p>Manage annual audited stocktakes across the UK and Netherlands, including stock adjustments.</p><p>Monitor stock ageing and identify slow-moving inventory.</p><p>Support basic product management activities, including ordering samples and confirming product specifications.</p><p>Manage environmental obligations, including registrations and quarterly submissions.</p><p>Review and benchmark freight forwarder performance.</p><p>Support Finance with the reconciliation of GDNI/GRNI.</p><p>Identify potential supply and stock issues proactively and work with relevant stakeholders to resolve them.</p><p>Maintain accurate stock and demand information to support effective business planning.</p><p><strong>About You</strong></p><p>We are looking for an individual who is highly organised, proactive and comfortable working in a fast-paced environment where accuracy and timing are critical.</p><p>The following skills are essential:</p><p>Excellent Excel skills with the ability to work confidently with detailed data and reporting.</p><p>Exceptional attention to detail, particularly when managing stock, shipments, reconciliations and delivery timelines.</p><p>A proactive approach, with the ability to identify potential issues and take ownership of resolving them.</p><p>You will ideally also bring:</p><p>Experience within stock management, inventory, demand planning, supply chain, procurement or logistics.</p><p>Experience working with overseas suppliers and/or 3PL providers.</p><p>Strong planning and organisational skills.</p><p>Excellent communication skills and the ability to build relationships with internal and external stakeholders.</p><p>The ability to manage multiple priorities and work to tight deadlines.</p><p>A strong sense of ownership and accountability.</p><p>Experience using ERP, inventory or stock management systems would be advantageous.</p><p><strong>What's on offer?</strong></p><p>Competitive salary of £35,000 - £45,000.</p><p>Full-time, permanent position.</p><p>Hybrid working - 3 days in the office and 2 days working from home following the initial training period.</p><p>Flexibility to agree additional home-working when appropriate or increase office attendance when required by the business.</p><p>Opportunity to take ownership of a newly created position.</p><p>Direct exposure to senior leadership and key operational stakeholders.</p><p>Opportunity to establish and improve stock and demand management processes across the business.</p><p><strong>Why Join?</strong></p><p>This is a newly created position offering genuine ownership and the opportunity to make a significant impact within the business.</p><p>You will take responsibility for a broad range of stock, demand, supply and logistics activities, working directly with senior leadership as well as suppliers and logistics partners across the UK, Netherlands and China.</p><p>For someone who enjoys working with data, solving problems and taking ownership, this role provides the opportunity to build and develop an important function within a growing organisation.</p><p>If you're looking for a varied role where you can combine excellent Excel skills, attention to detail and proactive supply and stock management, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uNzkzOTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Finance Controller</strong></p><p>Are you looking to join a progressive, purpose‑driven organisation in a senior finance leadership role?</p><p><strong>Robert Half are delighted to be partnered with Enroly and Ecctis on this pivotal role</strong>, offering a unique opportunity to work across two innovative and growing organisations operating at the forefront of international education and technology.</p><p><strong>About Enroly & Ecctis</strong><br /> Ecctis is a globally recognised leader in the evaluation of international qualifications and skills, working with governments, universities and employers worldwide to support global mobility and education standards.</p><p>Enroly is a fast‑growing technology business transforming how universities manage international student compliance and onboarding, delivering a seamless and secure student experience through its innovative platform.</p><p>Together, they offer a dynamic and collaborative environment with a strong sense of purpose. As an <strong>Employee Ownership Trust</strong>, the organisations promote a culture where employees are genuinely invested in the success of the business, with a shared commitment to innovation, inclusivity and continuous improvement.</p><p><strong>The Role</strong><br /> This is a high‑impact Finance Controller role, responsible for leading the finance function across both organisations. You will play a key role in driving financial performance, strengthening controls and providing strategic insight to support continued growth.</p><p>Reporting to the Finance Director, you will oversee a team and act as a trusted partner to senior stakeholders, ensuring the delivery of accurate financial reporting, robust governance and commercial insight.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, develop and manage the finance team, driving performance and continuous improvement</li><li>Oversee all core finance operations, including ledgers, payroll, VAT and regulatory reporting</li><li>Deliver monthly management accounts with clear, insightful commentary for leadership</li><li>Own budgeting, forecasting and cash flow planning across the group</li><li>Ensure strong financial controls, compliance and successful delivery of audit processes</li><li>Provide commercial insight, partnering with the business on performance, pricing and cost optimisation</li><li>Support strategic decision‑making and deputise for the Finance Director when required</li></ul><p><strong>About You</strong></p><p><strong>Qualifications & Experience</strong></p><ul><li>Professionally qualified (ACA, ACCA or CIMA)</li><li>Proven experience in a senior finance leadership or controller role</li><li>Strong technical knowledge across financial reporting, controls, tax and audit</li><li>Experience managing and developing finance teams</li><li>Track record of improving systems, processes and financial performance</li></ul><p><strong>Skills & Attributes</strong></p><ul><li>Strong commercial acumen and strategic mindset</li><li>Excellent stakeholder management and communication skills</li><li>Results‑driven with a proactive, solutions‑focused approach</li><li>High attention to detail and strong governance focus</li><li>Ability to operate effectively in a fast‑paced, evolving environment</li></ul><p><strong>Salary and Benefits</strong><br /> A competitive salary of up to £70,000, alongside a comprehensive benefits package and hybrid working. This is a fantastic opportunity to join collaborative, forward‑thinking organisations where you can make a genuine impact and play a key role in shaping future growth.</p><p><strong>How to Apply</strong><br /> For further information or to apply, please contact Andy Troup on 0117 993 5404 or email your CV</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW5keS5Ucm91cC42NTg3MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p> </p><p>Robert Half are working in exclusive partnership with DEEP Manufacturing to recruit a newly created Financial Controller position on a permanent basis to be based in Avonmouth, Bristol. This is an exciting opportunity to join a rapid scale business, built from a much needed innovation within the manufacturing space. Reporting to the CFO, you will play an active role in the building of processes, controls and systems alongside people as the business grows - this role will build the foundation of a finance function in a fast paced environment.</p><p> </p><p>The Financial Controller position will play a pivotal role in establishing the finance function for DEEP Manufacturing as it transitions to a standalone entity from the group structure. You will deliver robust day-to-day finance activities whilst actively driving new and improved processes and systems.</p><p> </p><p><strong>About DEEP Manufacturing…</strong></p><p>DEEP Manufacturing specializes in the rapid production of large, high-integrity metal components. From its facilities in Bristol, UK, and Houston, U.S., it operates one of the world's largest concentrations of Wire Arc Additive Manufacturing (WAAM) systems - delivering speed, scale and quality of production.</p><p>When DEEP set out to build a new generation of subsea human habitats, it found traditional manufacturing processes fell short on total cost, lead times and material waste. DEEP Manufacturing was launched to produce underwater pressure vessels for human occupancy. Today, its capacity and capability in large metal part production is offered to other customers in any industry, anywhere in the world.</p><p><strong>The Financial Controller Role…</strong></p><ul><li>Own the monthly management accounts process and associated reporting</li><li>Balance Sheet control and reconciliations</li><li>Preparation of statutory accounts and support the audit process</li><li>Assist with transfer pricing and intercompany arrangements</li><li>Support with VAT, corporation tax and other tax requirements with support of external providers</li><li>Business partnering with non-finance stakeholders within the manufacturing space guiding on performance, productivity, inventory, stock control, labour efficiency and CAPEX</li><li>Own standard costing, inventory accounting and WIP</li><li>Build scalable finance processes, ERP optimisation and adoption of necessary tools for a best in class function</li><li>As the business scales, recruit and develop a purpose built team offering clear routes for progression</li></ul><p> </p><p><strong>About you…</strong></p><ul><li>Qualified Accountant (ACA, ACCA, CIMA or equivalent)</li><li>Strong technical accounting experience (UK GAAP, IFRS)</li><li>Experience within ERP optimisation and utilisation</li><li>Evidence of working within a start-up/scale up environment</li><li>Strong working knowledge of manufacturing principles and accounting</li></ul><p> </p><p><strong>What's on offer…</strong></p><ul><li>£80,000 to £90,000 per annum base salary</li><li>20% discretionary bonus</li><li>Enhanced pension (9% employer contribution)</li><li>Private Medical Insurance</li><li>On-site catering</li><li>On-site gym</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW5keS5Ucm91cC43Njg4Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Financial Controller</strong></p><p><strong>Construction & Real Estate Limited, Flax Bourton</strong></p><p>Robert Half are delighted to be partnering exclusively with Construction & Real Estate Limited to recruit a newly created Head of Finance position based in Flax Bourton, Bristol. This is an exciting opportunity to join a growing, family-owned business and play a key role in supporting its next phase of growth.</p><p>The Head of Finance will lead the finance function across a portfolio of property investment, property management, development and construction entities, whilst acting as a trusted commercial adviser to the Director and wider leadership team. This role combines financial control, business partnering, budgeting and forecasting, alongside providing commercial insight to support strategic decision-making.</p><p><strong>About Construction & Real Estate Limited</strong></p><p>Construction & Real Estate Limited is a multifaceted property business encompassing property management, maintenance, development, refurbishment and repairs across both commercial and residential buildings. The business specialises in Grade II Listed Buildings and manages property portfolios, investments and developments on behalf of clients throughout the South West.</p><p>Today, the business manages a variety of buildings of mixed commercial, residential, mixed use and leasehold, alongside an active pipeline of refurbishment and development projects. With ambitious growth plans and a strong reputation within the market, the business continues to expand both its own portfolio and the assets it manages on behalf of clients.</p><p><strong>The Head of Finance Role</strong></p><p>Reporting directly to the Director, you will take ownership of finance across multiple property-owning entities and managed portfolios, ensuring robust financial control whilst driving commercial performance and business insight.</p><p><strong>Key responsibilities include:</strong></p><ul><li>Leading budgeting, forecasting and cashflow planning across a diverse property portfolio</li><li>Analysing property and portfolio performance, yields and profitability</li><li>Producing meaningful management information to support strategic decision-making</li><li>Business partnering with operational and property stakeholders</li><li>Ownership of month-end, year-end and management reporting processes</li><li>Managing VAT, including partial exemption considerations across mixed-use portfolios</li><li>Liaising with external accountants and advisers</li><li>Improving systems, controls and reporting processes as the business grows</li><li>Supporting and developing the finance team</li><li>Contributing to operational and maintenance review meetings through financial insight and recommendations</li></ul><p><strong>About You</strong></p><ul><li>ACA, ACCA or CIMA qualified</li><li>Previous experience within a Head of Finance, Financial Controller, Commercial Finance Manager or Finance Business Partner role</li><li>Strong technical accounting and financial control capability</li><li>Commercially minded with experience of budgeting, forecasting and business partnering</li><li>Comfortable operating within a hands-on SME environment</li><li>Strong stakeholder management and communication skills</li><li>Advanced Excel skills and strong systems aptitude</li></ul><p>Property, construction, development or real estate experience would be highly advantageous, as would knowledge of VAT, CIS and Xero Accounting Software.</p><p><strong> </strong><strong>What's On Offer</strong></p><ul><li>£65,000-£75,000 salary</li><li>Private Medical Insurance</li><li>25 days holiday plus your birthday as an added day of annual leave</li><li>Pension scheme</li><li>Free onsite parking</li><li>Direct access to the Director and senior leaders</li><li>Opportunity to shape and develop the finance function and wider business</li><li>Flexible, hybrid working</li></ul><p> </p><p>This is an excellent opportunity for a commercially minded accountant who enjoys combining financial control with strategic business partnering and wants to play a visible role in the growth of a successful property and construction business.</p><p> </p><p>For further details please contact Andy Troup for a confidential chat about this exceptional opportunity.</p><p></p><p>0117 993 5404</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW5keS5Ucm91cC42OTEyNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h1>Customer Service & Operations Administrator</h1><p>Location: High Wycombe<br />Pay rate: £15 per hour + holiday pay<br />Contract: 3-month temporary contract with potential to become permanent<br />Start date: ASAP</p><h2>The Role</h2><p>We are currently recruiting for a Customer Service & Operations Administrator to join a busy team based in High Wycombe. This is an initial 3-month temporary position with the potential to become permanent.</p><p>The successful candidate will play an important role in providing excellent customer service and administrative support, responding to enquiries, resolving issues and ensuring operational processes run smoothly.</p><h2>Key Responsibilities</h2><ul><li><p>Answer incoming calls and respond to customer enquiries promptly and professionally.</p><br><br></li><li><p>Manage customer and stakeholder queries through a ticketing system.</p><br><br></li><li><p>Assist customers with membership registrations and account queries.</p><br><br></li><li><p>Provide administrative support with operational processes, changes and general enquiries.</p><br><br></li><li><p>Build and maintain positive relationships with customers and stakeholders.</p><br><br></li><li><p>Assist with complaint handling and escalate issues where appropriate.</p><br><br></li><li><p>Support compliance-related administration and maintain accurate records.</p><br><br></li><li><p>Ensure administrative tasks are completed accurately and within agreed deadlines.</p><br><br></li><li><p>Work collaboratively with the wider team and support changing business needs.</p><br><br></li></ul><h2>Skills and Experience</h2><ul><li><p>Previous experience in a customer service or administration role.</p><br><br></li><li><p>Strong organisational skills and attention to detail.</p><br><br></li><li><p>Excellent written and verbal communication skills.</p><br><br></li><li><p>Ability to manage multiple tasks and maintain accurate records.</p><br><br></li><li><p>A proactive approach to problem-solving.</p><br><br></li><li><p>Ability to work independently and as part of a team.</p><br><br></li><li><p>Experience using Microsoft Dynamics would be advantageous.</p></li><li>If you have accounting background, that is a plus. </li></ul><h2>Working Hours and Location</h2><ul><li><p>Based in High Wycombe.</p><br><br></li><li><p>Initially office-based five days per week, moving to three days in the office and two days working from home.</p><br><br></li><li><p>Monday to Thursday: 9am-5pm</p><br><br></li><li><p>Friday: 9am-4pm.</p><br><br></li><li><p>Saturday: Currently one Saturday per month, 9:30am-2:30pm.</p><br><br></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuMDA4NjkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>CUSTOMER SERVICES ADMINISTRATOR</strong><br /> Westbury, Wiltshire | Hybrid (3 days office, 2 days home) | £26,000 - £28,000 DOE</p><p>Robert Half is working exclusively with a well-established manufacturing business, a leading name in its sector supplying high-profile clients across retail, art, music, and charity industries. This is a great opportunity for a customer-focused administrator to join a busy, collaborative commercial team.</p><p><strong>THE ROLE</strong></p><p>Reporting to the Senior Client Services Manager, you'll play a key part in keeping clients happy and the wider business running smoothly. You'll be the link between the customer services department and the rest of the organisation, handling admin, reporting, and day-to-day client queries.</p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Answering and directing incoming calls, taking messages where needed</li><li>Responding to daily customer service emails within a 24-hour SLA</li><li>Reviewing and logging customer returns</li><li>Running daily and weekly client stock reports</li><li>Liaising with clients on address issues and updating internal records</li><li>Managing shipping exceptions, including issuing commercial invoice details</li><li>Taking and writing up weekly sales meeting notes</li><li>Providing general admin support to account managers</li><li>Covering for the Digital Account Manager during holiday periods</li></ul><p><strong>ABOUT YOU</strong></p><ul><li>Strong attention to detail</li><li>Confident, self-aware, with excellent interpersonal skills</li><li>Comfortable communicating at all levels and building strong working relationships</li><li>A genuine team player</li><li>Good written and verbal communication skills</li><li>Able to juggle multiple tasks and think on your feet</li><li>Strong organisational and time-management skills</li><li>Excellent IT skills, including Microsoft Excel</li><li>Previous customer service experience is desirable but not essential</li></ul><p><strong>THE PACKAGE</strong></p><ul><li>Salary: £26,000 - £28,000 DOE</li><li>Hybrid working pattern (Tuesday-Thursday in office, Monday and Friday remote)</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNzUzNTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p data-pm-slice="1 1 []"><strong>CUSTOMER SERVICE AGENT</strong></p><p data-pm-slice="1 1 []"><strong>Bracknell, Berkshire | £28,000 - £35,000 per annum</strong></p><p>We are recruiting for a Customer Service Specialist to join an established and growing international business operating within the mobile technology and refurbished device sector.</p><p>Working with leading consumer technology brands and retailers, the business provides services including mobile phone trade-ins, buy-back programmes and the sale of refurbished devices.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><h3>The Role</h3><p>You will provide customer support across telephone, email and live chat, handling a variety of enquiries and ensuring an excellent customer experience.</p><p>Responsibilities will include:</p><ul data-spread="false"><li><p>Managing customer enquiries relating to orders, payments, trade-ins, returns and warranties.</p></li><li><p>Handling complaints and taking ownership of issues through to resolution.</p></li><li><p>Supporting customers with mobile device trade-in and buy-back programmes.</p></li><li><p>Working towards customer service KPIs, including response times and first-contact resolution.</p></li><li><p>Recording customer interactions accurately using internal ticketing systems.</p></li><li><p>Liaising with internal teams to resolve customer queries.</p></li><li><p>Identifying opportunities to improve processes and customer service.</p></li></ul><h3>About You</h3><ul data-spread="false"><li><p>2-5 years' experience in a customer service or contact centre environment.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Experience handling enquiries across telephone, email and live chat.</p></li><li><p>Comfortable working towards service levels and performance targets.</p></li><li><p>Experience using CRM or ticketing systems.</p></li><li><p>A professional, empathetic approach to handling customer complaints.</p></li><li><p>Good attention to detail and organisational skills.</p></li><li><p>A flexible approach to working shifts, including weekends and bank holidays on a rota.</p></li></ul><p>Experience within telecoms, electronics, retail or e-commerce would be advantageous. Additional European language skills or experience with mobile phone trade-in and refurbished device programmes would also be beneficial.</p><h3>The Package</h3><ul data-spread="false"><li><p>Salary of £28,000 - £35,000 depending on experience.</p></li><li><p>Full-time, permanent position.</p></li><li><p>Opportunity to join an established international business.</p></li><li><p>Exposure to leading consumer technology brands and exciting customer programmes.</p></li></ul><p><strong>Location:</strong> Bracknell, Berkshire</p><p>If you are an experienced customer service professional looking for your next opportunity within a growing international business, we would love to hear from you.</p><p><strong>Apply today for further information.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy45MTAzOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h1>Customer Service Specialist</h1><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Salary:</strong> £28,000 - £35,000 per annum<br /><strong>Working Pattern:</strong> Full-time, office-based<br /><strong>Experience:</strong> Minimum 2 years' relevant experience</p><h3>The Opportunity</h3><p>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.</p><p>The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><p>You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.</p><h3>Key Responsibilities</h3><ul><li><p>Provide customer support via telephone, email and live chat across multiple customer programmes.</p></li><li><p>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</p></li><li><p>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</p></li><li><p>Respond to queries regarding orders, payments, refunds, credits and payment status.</p></li><li><p>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</p></li><li><p>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</p></li><li><p>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</p></li><li><p>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</p></li><li><p>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</p></li><li><p>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</p></li><li><p>Identify recurring customer issues and recommend improvements to processes and service delivery.</p></li></ul><h3>About You</h3><p>To be successful in this role, you will ideally have:</p><ul><li><p>At least 2 years' experience within a customer service or contact-centre environment.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Experience handling customer enquiries across telephone, email and live chat.</p></li><li><p>A strong understanding of customer service KPIs and working towards performance targets.</p></li><li><p>Experience using ticketing systems or customer relationship management (CRM) software.</p></li><li><p>The ability to manage multiple enquiries and processes simultaneously.</p></li><li><p>A calm, professional and empathetic approach when dealing with customer complaints.</p></li><li><p>Strong attention to detail and the ability to accurately maintain customer records.</p></li><li><p>A good understanding of data protection and customer confidentiality.</p></li><li><p>Basic knowledge of mobile devices and common smartphone queries.</p></li><li><p>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</p></li></ul><h3>Desirable Experience</h3><ul><li><p>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</p></li><li><p>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</p></li><li><p>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</p></li><li><p>Additional European language skills, such as French, German, Spanish or Italian.</p></li><li><p>Knowledge of the Consumer Rights Act 2015.</p></li></ul><h3>The Company</h3><p>You will be joining an established international business operating within the global mobile technology and refurbished device market.</p><p>With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.</p><p>The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44Nzg4MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half are currently supporting a business based in Avonmouth who are in need of short term support as a Customer Services Assistant. This role is office based with parking available.</p><p> </p><p><strong>Role: </strong>Customer Services Assistant </p><p><strong>Start date: </strong>ASAP</p><p><strong>Duration: </strong>1 month </p><p><strong>Location: </strong>Avonmouth </p><p><strong>Money: </strong>£28,000 - £30,000 (hourly rate equivalent)</p><p> </p><p><strong>Responsibilities</strong></p><p>- Contacting customers </p><p>- Updating on current accounts </p><p>- Sending relevant customer account information</p><p> </p><p><strong>Skills/experience needed:</strong></p><p><strong>- </strong>Confident phone manner</p><p>- Comfortable speaking to customers </p><p>- Computer literate </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U3RlcGguTWFubGV5LjAyMjY3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p class="isSelectedEnd">Robert Half are delighted to be supporting a well-established and growing UK financial services business in the appointment of a Debt Recovery Specialist.</p><p class="isSelectedEnd">This is an excellent opportunity for an experienced recoveries or collections professional to take ownership of a varied portfolio of delinquent, defaulted and impaired lending accounts, working across personal, commercial and asset finance.</p><p class="isSelectedEnd">You'll be joining a supportive and collaborative team where you'll have the opportunity to manage more complex cases and develop your experience across the full recovery lifecycle.</p><h2>The Role</h2><p class="isSelectedEnd">As a Debt Recovery Specialist, you'll be responsible for progressing accounts through the recovery process, using sound judgement to determine the most appropriate strategy for each individual case.</p><p class="isSelectedEnd">You'll combine commercial awareness, negotiation skills and customer care to maximise recoveries, minimise losses and achieve fair outcomes.</p><p class="isSelectedEnd">Your responsibilities will include:</p><ul data-spread="false"><li>Managing and progressing delinquent and defaulted accounts.</li><li>Contacting customers via telephone, email, letter, SMS and other approved channels.</li><li>Assessing individual circumstances and determining appropriate recovery strategies.</li><li>Negotiating repayment arrangements, settlements and sustainable resolutions.</li><li>Identifying vulnerable customers and applying appropriate forbearance.</li><li>Supporting asset recovery, repossessions and enforcement activity.</li><li>Working closely with solicitors, insolvency practitioners, recovery agents, valuers and auction houses.</li><li>Supporting litigation and insolvency cases, including bankruptcies, IVAs, administrations and liquidations.</li><li>Maintaining accurate case records and ensuring all activity is fully documented.</li><li>Producing portfolio and management information.</li><li>Identifying risks, trends and opportunities to improve recovery performance.</li><li>Ensuring all activity complies with legal, regulatory and company requirements.</li></ul><h2>About You</h2><p class="isSelectedEnd">We're looking for someone who is professional, resilient, commercially aware and customer focused, with the confidence to have challenging conversations and make sound decisions.</p><p class="isSelectedEnd">You'll ideally have experience in:</p><ul data-spread="false"><li>Debt recoveries</li><li>Collections</li><li>Debt resolution</li><li>Credit control</li><li>Financial services</li><li>Customer service within a regulated environment</li></ul><p class="isSelectedEnd">Experience of defaulted lending, commercial debt, asset finance, enforcement or insolvency would be particularly advantageous.</p><p class="isSelectedEnd">You'll also bring:</p><ul data-spread="false"><li>Excellent communication and negotiation skills.</li><li>Confidence handling difficult or sensitive conversations.</li><li>Strong judgement and problem-solving ability.</li><li>Excellent organisation and the ability to prioritise a varied caseload.</li><li>Strong IT and systems capability.</li><li>Excellent attention to detail and record-keeping skills.</li><li>A genuine understanding of treating customers fairly and achieving positive outcomes.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £35,000 - £40,000 (DOE).</li><li>Discretionary bonus scheme.</li><li>Monday to Friday, 9:00am - 5:00pm, 35 hours per week.</li><li>25 days' annual leave plus bank holidays.</li><li>4x annual salary death in service.</li><li>4% employer pension contribution / 5% employee.</li><li>Employee Assistance Programme.</li><li>Wellbeing and social events.</li><li>Supportive and collaborative working environment.</li><li>Genuine opportunities for career development within a growing financial services organisation.</li></ul><p>If you're an experienced collections or recoveries professional looking for a role offering greater responsibility, variety and exposure to complex recovery cases, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuOTcxMTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are supporting a business based in Emerson's Green, who are looking for a Credit Controller to join their team.</p><p>This role presents an opportunity for an individual with good communication skills, or an administration or finance background to contribute to the efficient functioning of the receivables operations.</p><p><strong>Start Date</strong>: ASAP</p><p><strong>Duration:</strong> 12 months</p><p><strong>Salary:</strong> £27,000 - £29,000</p><p><strong>Hybrid Working: </strong>Three days a week in the office and two from home following on from an initial training period</p><p><strong>Working hours: </strong>37.5 hours per week</p><p><strong>Responsibilities:</strong></p><ul><li>Manage outbound collections activity across phone, letter and email to chase and recover overdue or missed payments, optimising customer contact time</li><li>Resolve invoice queries by liaising with internal departments and external customers to reach swift, accurate resolutions</li><li>Build strong relationships across all levels, communicating confidently and building trust to influence stakeholders effectively</li><li>Collaborate with outsourced partners and suppliers to manage overdue accounts, debt recovery, and related processes</li></ul><p> </p><p><strong>Required experience/background:</strong></p><p> </p><ul><li>Proactive, self-motivated individuals who take initiative</li><li>Positive attitude and professional energy in team settings</li><li>Strong communication skills</li></ul><p> </p><p>For more information on this role, please respond ASAP with a copy of your CV to discuss in more detail.</p><p> </p><p>Many Thanks,</p><p>Lewis</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/bGV3aXMueW91bmcuMzc1NzguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Exciting opportunity to join a growing business based in Oxford as an IT Support Technician, offering up to £29,000 plus excellent benefits and career development opportunities</p><p><strong>The role</strong></p><p>As IT Support Technician, you'll be responsible for:</p><ul><li>supporting internal customers with IT requests, managing / updating tickets </li><li>troubleshooting day to day software, hardware and connectivity issues </li><li>setting up computers, mobile devices and software </li><li>escalating complex issues to senior members of the team </li><li>maintaining records and documentations, as well as ensuring that IT equipment is stored/dispatched in efficiently</li></ul><p><strong>About you</strong></p><p>Applicants for the IT Support Technician role will have:</p><ul><li>excellent written and verbal communication and customer service skills with a friendly and helpful approach </li><li>strong attention to detail and an analytical mindset suited to troubleshooting / fault finding </li><li>familiarity (and ideally hands-on/office experience) with Windows 11, M365, Active Directory, Entra ID, cyber security, general networking</li><li>flexibility and willingness to work in an office based environment, and a valid driving licence for occasional travel to other sites</li></ul><p><strong>On offer</strong></p><p>Salary of up to £29,000 DOE plus excellent benefits</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjUzMDg3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half are recruiting an Office Customer Support Administrator (Temporary to Permanent) based in Swindon.</p><p>Location:</p><p>Central Swindon</p><p>Hours: 9:00am - 5:00pm, 4 days per week (Monday, Tuesday, Thursday & Friday)</p><p>Contract: Temporary with a view to becoming permanent</p><p>The Opportunity:</p><p>We are supporting a small, busy and customer-focused business in Central Swindon looking to appoint an Office Customer Support Administrator to join their team on a temporary basis, with the potential to become a permanent position.</p><p>This is a varied role that combines customer service, administration, data management and research.</p><p>Working within a small office environment, you will be one of the first points of contact for customers, handling enquiries both over the phone and in person, while supporting the wider business with administration and customer information management.</p><p>Key Responsibilities</p><p>Answer and manage incoming customer calls professionally and efficiently.</p><p>Welcome and assist customers visiting the office.</p><p>Accurately record and update customer information within the CRM system.</p><p>Use AI-based tools to support administrative and research activities.</p><p>Conduct research to support sales and business development activities.</p><p>Maintain accurate customer records and ensure data quality at all times.</p><p>Assist with general office administration and customer communications.</p><p>Support the wider team with ad hoc projects and administrative tasks.</p><p>About You</p><p>Enjoy interacting with people and delivering excellent customer service.</p><p>Have strong communication skills, both verbally and in writing.</p><p>Be comfortable using technology, including CRM systems and new digital tools.</p><p>Have a high level of accuracy and attention to detail.</p><p>Be organised and able to manage multiple tasks simultaneously.</p><p>Enjoy working within a small team environment.</p><p>Be capable of working independently and using their own initiative when required.</p><p>Have previous customer service, administration or office support experience (preferred but not essential).</p><p>What's On Offer?</p><p>Central Swindon location.</p><p>Friendly and supportive small business environment.</p><p>Broad and varied role with exposure to customer service, administration and technology.</p><p>Opportunity to develop CRM, AI and business support skills.</p><p>Temporary position with a genuine opportunity to become permanent.</p><p>4-day working week (Monday, Tuesday, Thursday and Friday).</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci43NzQ4Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half are recruiting an Italian or French speaking Accounts Receivable Clerk on a permanent basis in Swindon. You will take ownership of the receivables for two Italian sites, supporting the business in collecting cash, managing risk and keeping customer relationships strong. This is a great opportunity for a language-skilled finance professional to build a career within an international, multi-functional finance team.</p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Responsibilities</strong></p><p>The Accounts Receivable Clerk will be responsible for a range of duties including but not limited to:</p><ul><li>Taking ownership of two Italian sites and their AR ledgers</li><li>Managing the collection of country receivables</li><li>Setting up new customers</li><li>Assessing and managing risk on credit lines</li><li>Holding debtor ageing meetings with local customer service teams, sales and finance controllers, discussing customer status and helping where needed</li><li>Reporting weekly debtor data, including actual and projected bad debt</li><li>Managing month-end close and completing reconciliations between Accounts Receivable and the General Ledger</li><li>Completing weekly GL uploads</li><li>Partnering with other functions across the European SSC</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>Key Requirements:</strong></p><ul><li>Fluent Italian or French language skills.</li><li>Previous experience in a Finance or Accounts Receivable or Credit Control role, preferably within an international company.</li><li>Strong communication and customer relationship management skills.</li><li>Proven ability to manage collections, resolve account queries and reduce overdue debt.</li><li>Strong Excel knowledge and skills.</li><li>Experience in a shared service or multinational environment is beneficial.</li></ul><p> </p><p> </p><p><strong>Benefits:</strong></p><ul><li>£30,000 - £35,000 base salary.</li><li>Office based during the initial training period</li><li>Following successful completion of training, hybrid working of 3 days in the office and 2 days from home</li><li>28 days annual leave + bank holidays.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxvdHRlLmNsZW1lbnRzLjU3ODU2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p style="margin: 0in; font-family: Calibri; font-size: 20.0pt;">Contract - IT Technician </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Competitive Day rate</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Location: on site Hybrid working</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Start: ASAP</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Based in Didcot</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">The Opportunity</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">We are looking for a friendly, customer-focused IT Service Desk Analyst to provide short-term cover for a busy internal IT team.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This is a hands-on, varied service desk role where the priority will be keeping tickets moving, resolving day-to-day technical issues and ensuring a consistently high standard of IT support for colleagues across the business.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">The successful candidate will be approachable, proactive and confident communicating with users at all levels, with the ability to troubleshoot common IT issues and escalate more complex problems where necessary.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">Key Responsibilities</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Acting as the first point of contact for internal IT support queries.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Logging, managing and resolving service desk tickets, ensuring issues are dealt with promptly.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Providing 1st line and some 2nd line technical support.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supporting Microsoft Office 365 administration and troubleshooting.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Carrying out remote troubleshooting and resolving common technical issues.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Building and configuring machines for new and existing users.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Providing on-site support for AV-related issues, including meeting room and equipment troubleshooting.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supporting general hardware, software and connectivity issues.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Maintaining excellent customer service and keeping users updated on progress.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Escalating more complex technical issues when required.</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">If you are interested apply as soon as possible.</p><br><br><br><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjA2Njc0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p class="isSelectedEnd">Robert Half have partnered to present a 3rd Line / Infrastructure Engineer vacancy. We are looking for an experienced 3rd Line & Infrastructure Engineer to provide technical support, maintain secure and reliable IT systems, and take ownership of complex technical issues. The role will also support the delivery of IT projects and work closely with colleagues to provide an excellent service to users.</p><h3>Key Skills & Experience</h3><ul data-spread="false"><li>3+ years' experience in an ICT support or infrastructure environment.</li><li>Strong 3rd line troubleshooting and problem-solving skills.</li><li>Good knowledge of Microsoft 365, Azure, Entra ID, Active Directory and Group Policy.</li><li>Experience supporting Windows devices, Chromebooks, Android devices and Microsoft environments.</li><li>Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless.</li><li>Experience with device management, deployment and IT service management systems.</li><li>Knowledge of PowerShell, security and system monitoring.</li><li>Experience contributing to IT projects, including technical implementation, planning and reporting.</li><li>Strong customer service, communication and organisational skills.</li><li>Ability to prioritise workload, work under pressure and take ownership of issues.</li><li>Self-motivated, collaborative and committed to ongoing learning.</li><li>Willingness to travel between locations and a clean driving licence.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4wOTM2OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h2>Credit Controller</h2><h3>About the Role</h3><p class="isSelectedEnd">This is an excellent opportunity to join a busy credit control team within an established organisation. You will be responsible for managing a portfolio of customers, ensuring outstanding debts are chased effectively while maintaining strong relationships with both customers and internal stakeholders.</p><p class="isSelectedEnd">Reporting to the Credit Control Manager, you will play an important role in achieving individual and team targets, whilst also supporting the continuous improvement of credit control processes and administration.</p><h3>Key Responsibilities</h3><ul data-spread="false"><li>Manage end-to-end credit control activity across an allocated sales ledger, using telephone, email and written correspondence.</li><li>Work within agreed credit control processes to achieve individual and team collection targets.</li><li>Liaise with the invoicing team and regional managers to resolve queries and disputes that could delay payment.</li><li>Accurately record credit control and customer information using SAGE.</li><li>Issue final demand notices where required.</li><li>Produce monthly reporting for regional teams and the Credit Control Manager, including debtor levels and overdue accounts.</li><li>Prepare relevant documentation for escalation to the in-house legal team where required.</li><li>Maintain accurate and up-to-date customer records and account information.</li></ul><h3>About You</h3><p class="isSelectedEnd">We are looking for an experienced Credit Controller who is confident communicating with customers, organised in their approach and comfortable working in a high-volume environment.</p><p class="isSelectedEnd">You will ideally have:</p><ul data-spread="false"><li>2-3 years' experience working in a credit control role.</li><li>Strong verbal and written communication skills, with the ability to build effective relationships with customers and colleagues.</li><li>A proactive and solutions-focused approach to resolving issues.</li><li>Excellent organisational skills and the ability to manage multiple priorities effectively.</li><li>The ability to work under pressure and meet challenging deadlines while maintaining accuracy.</li><li>Strong attention to detail, with good numerical and reconciliation skills.</li><li>Proficiency in Microsoft Excel and Microsoft Office.</li><li>Previous experience using SAGE or similar accounting software.</li></ul><h3>Core Competencies</h3><ul data-spread="false"><li>A collaborative team player who supports colleagues and contributes positively to the wider team.</li><li>Demonstrates energy, initiative and a proactive approach.</li><li>Takes ownership of responsibilities and follows tasks through to completion.</li><li>Committed to delivering high standards of accuracy and customer service.</li><li>Willing to contribute to the ongoing development and improvement of team processes.</li></ul><h3>What's on Offer</h3><p class="isSelectedEnd">This is an opportunity to join an established organisation where you will be part of a supportive credit control function and have the opportunity to develop your skills and experience within a collaborative environment.</p><p>If you are an experienced Credit Controller looking for your next opportunity, we would be keen to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uNTE1MTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Assistant Management Accountant (Part-Time, 30 hrs)</strong></p><p><strong>Location:</strong> Cowley, Oxford (hybrid)<br /> <strong>Salary:</strong> £38,000 FTE (£30,400 pro rata for 30 hours per week)<br /> <strong>Job type:</strong> Permanent, part-time</p><p><strong>About the company</strong><br /> Robert Half is working exclusively with a well-established, growing business on the appointment of a part-time Assistant Management Accountant. With a loyal customer base across the UK and overseas, the company is known for combining excellent value with outstanding customer support.</p><p><strong>About the role</strong><br /> Reporting to the Financial Controller, you will help keep the finance function running efficiently by ensuring transactions are processed accurately, records are kept to a high standard and management information is produced on time. This is a varied, hands-on role with exposure across multiple areas of finance, within a growing business.</p><p><strong>Package and working pattern</strong></p><ul><li>£38,000 FTE (£30,400 pro rata for 30 hours per week)</li><li>30-hour working week</li><li>9:00am-3:00pm or 9:30am-3:30pm, Monday to Friday</li><li>Hybrid working, with up to two days per week from home</li><li>Varied role with exposure across multiple areas of finance</li></ul><p><strong>Key responsibilities</strong></p><ul><li>Purchase ledger: processing supplier invoices, reconciling supplier statements and preparing payment runs</li><li>Sales ledger: raising customer invoices and credit notes, processing refunds and adjustments, and reconciling customer accounts</li><li>Daily and monthly bank reconciliations, posting receipts and payments, and credit card reconciliations</li><li>Month-end support: balance sheet reconciliations, accruals, prepayments, journals and monthly management accounts</li><li>Assisting with quarterly VAT returns and maintaining supporting documentation</li><li>Producing regular sales and financial reports, and maintaining reporting spreadsheets and dashboards</li><li>Maintaining financial records in Xero, supporting CRM and billing systems, and contributing to process improvements</li></ul><p><strong>About you</strong></p><p>Essential</p><ul><li>Previous experience in a finance, accounting or bookkeeping role</li><li>Good understanding of double-entry bookkeeping</li><li>Experience with accounting softwares, ideally Xero</li><li>Strong Microsoft Excel skills</li><li>Excellent attention to detail and accuracy</li></ul><p>Desirable</p><ul><li>AAT qualified or studying towards AAT, ACCA, CIMA or similar</li><li>Experience supporting month-end processes and VAT preparation</li><li>Experience with CRM systems</li><li>SME experience</li></ul><p>You will be organised, reliable and proactive, comfortable working independently while being a strong team player, and trusted to handle confidential information.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS41OTQ1NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Accounts Receivable & Credit Control Assistant</strong></p><p><strong>£30,000-£40,000 | Bristol | Office-based | Monday-Friday</strong></p><p><strong>An opportunity to take ownership, develop your skills and make a real impact within a growing finance function.</strong></p><p>Are you an experienced Accounts Assistant looking for a role where you can take ownership of your work, broaden your experience and become a key part of a finance team?</p><p>We're working with a business in Bristol looking to appoint an Accounts Receivable & Credit Control Assistant.</p><p>You'll play an important role in the day-to-day running of the finance function, taking responsibility for customer accounts, overseeing outstanding payments and helping ensure the business maintains strong financial controls. What's particularly appealing about this opportunity is the breadth of exposure it offers, with the chance to get involved in process improvements, systems development and wider finance projects.</p><p>If you're someone who enjoys taking initiative, building relationships and finding better ways of working, this could be an excellent next step.</p><p><strong>Why consider this opportunity?</strong></p><ul><li><strong>Real responsibility:</strong> Take ownership of customer accounts and have a direct influence on the effectiveness of the sales ledger and credit control function.</li><li><strong>Variety:</strong> Enjoy a broad position covering invoicing, reconciliations, cash allocation, credit management, reporting and month-end activities.</li><li><strong>Opportunity to make improvements:</strong> Get involved in developing processes, improving financial controls and making better use of existing systems.</li><li><strong>Wider finance exposure:</strong> Work alongside the Financial Controller and wider finance team, gaining exposure beyond the traditional accounts receivable remit.</li><li><strong>Career development:</strong> An opportunity to build on your existing finance experience, with AAT studies and further professional development welcomed.</li></ul><p><strong>What will you be doing?</strong></p><p>You'll have a varied workload, with responsibility spanning several important areas of the finance operation.</p><p><strong>Accounts Receivable & Sales Ledger</strong></p><ul><li>Manage the accurate and timely processing of customer invoices.</li><li>Maintain customer accounts, ensuring records are accurate and up to date.</li><li>Complete sales ledger reconciliations and investigate any discrepancies.</li><li>Allocate incoming payments and resolve unidentified or unallocated cash.</li><li>Prepare and issue monthly customer statements.</li></ul><p><strong>Credit Control & Customer Relationships</strong></p><ul><li>Proactively monitor outstanding balances and take ownership of chasing overdue payments.</li><li>Contact customers via telephone, email and written correspondence to resolve payment queries and secure outstanding funds.</li><li>Negotiate payment arrangements where necessary and escalate more challenging accounts.</li><li>Help achieve debtor day and overdue debt collection targets.</li><li>Review new customer credit applications and assist with setting and monitoring appropriate credit limits.</li></ul><p><strong>Reporting & Financial Controls</strong></p><ul><li>Assist with aged debt reporting and cash collection forecasting.</li><li>Support month-end activities relating to accounts receivable and credit control.</li><li>Ensure transactions are accurately documented and appropriate audit trails are maintained.</li></ul><p><strong>Process Improvement & Wider Finance Support</strong></p><ul><li>Contribute to improving customer onboarding, credit control and order-to-cash procedures.</li><li>Identify opportunities to streamline processes and maximise the functionality of existing finance systems.</li><li>Work with colleagues across the business to resolve invoice queries, discrepancies and customer disputes.</li><li>Support the wider finance team during periods of absence or increased workload.</li><li>Get involved in ad hoc finance projects and initiatives focused on improving efficiency, controls and reporting.</li></ul><p><strong>What are we looking for?</strong></p><p>We're keen to speak with individuals who have some previous experience in a finance or accounts-based position, particularly within sales ledger, accounts receivable or credit control.</p><p>You'll ideally have:</p><ul><li>Previous experience in a finance, accounts administration or customer accounts role, ideally with exposure to sales ledger and credit control.</li><li>Strong attention to detail and the ability to maintain accuracy across financial records.</li><li>Confident communication and interpersonal skills, with the ability to negotiate professionally with customers.</li><li>Excellent organisation and time management, with the ability to manage competing priorities and deadlines.</li><li>A proactive attitude, taking ownership of responsibilities and working independently.</li><li>An inquisitive mindset and an interest in understanding and improving financial systems and processes.</li><li>Experience using Microsoft Office, particularly Excel, Outlook and Teams.</li><li>Exposure to an ERP or finance system such as Microsoft Dynamics, Sage or SAP.</li></ul><p><strong>It would be a bonus if you also have:</strong></p><ul><li>An interest in continuous improvement and process optimisation.</li><li>AAT studies or an ambition to pursue a professional finance qualification.</li></ul><p><strong>Salary & Benefits</strong></p><ul><li>£30,000-£40,000 salary, dependent on experience.</li><li>23 days annual leave plus bank holidays.</li><li>Private healthcare cash plan.</li><li>Life insurance.</li><li>Free onsite parking.</li><li>Employee referral programme.</li></ul><p><strong>The Practical Details</strong></p><ul><li><strong>Location:</strong> Bristol.</li><li><strong>Working pattern:</strong> Fully office-based.</li><li><strong>Hours:</strong> 40 hours per week, Monday to Friday, standard office hours</li><li><strong>Reporting to:</strong> Financial Controller.</li></ul><p><strong>Interested?</strong></p><p>If this sounds interesting I want to hear from you… please reach out to apply!</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SnVhbi5Db2xlZ2F0ZS45MzkwNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p></p><h3>Interim Debt Recovery Specialist</h3><p><strong>Location:</strong> Basingstoke (Office-Based)<br /> <strong>Contract:</strong> Interim Contract | Initial 3-Month Assignment<br /> <strong>Start Date:</strong> Immediate / Short Notice Preferred</p><br><br>The Opportunity<br><br><p>We are supporting a well-established organisation seeking an experienced <strong>Debt Recovery Specialist</strong> to join the business on an initial 3-month interim basis. This role will focus on managing a portfolio of overdue and defaulted accounts, delivering effective recovery solutions while maintaining a customer-focused approach.</p><p>This is an excellent opportunity for a hands-on collections or recovery professional who can quickly integrate into a busy team and make an immediate impact.</p><br><br>Key Responsibilities<br><br><ul><li>Manage a portfolio of overdue, delinquent and defaulted accounts.</li><li>Proactively contact customers to discuss outstanding balances and agree appropriate repayment solutions.</li><li>Negotiate payment plans, settlements and recovery strategies.</li><li>Assess individual customer circumstances and determine the most appropriate course of action.</li><li>Work closely with internal stakeholders and external third parties to progress recovery activities.</li><li>Support litigation, insolvency and other complex recovery processes where required.</li><li>Maintain accurate and detailed records of all customer interactions and case activity.</li><li>Ensure all activity is conducted in line with relevant regulatory and compliance requirements.</li><li>Identify opportunities to improve recovery processes and operational efficiency.</li></ul><br><br>About You<br><br><ul><li>Previous experience within debt recovery, collections, credit control or arrears management.</li><li>Strong negotiation and communication skills.</li><li>Ability to manage challenging conversations professionally and effectively.</li><li>Excellent attention to detail and organisational skills.</li><li>Comfortable working in a fast-paced environment and managing a varied caseload.</li><li>Strong IT and systems skills.</li><li>Experience within a regulated financial services environment is advantageous but not essential.</li></ul><br><br>What's on Offer<br><br><ul><li>Initial 3-month interim assignment with potential for extension.</li><li>Immediate start available.</li><li>Opportunity to join a collaborative and supportive team.</li><li>Varied workload with autonomy and responsibility from day one.</li><li>Basingstoke-based office location.</li></ul><p><strong>Suitable for candidates from debt recovery, collections, arrears management, financial services collections, commercial recoveries or credit control backgrounds.</strong></p><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNzA4NjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h1>Client Accountant</h1><p class="isSelectedEnd"><strong>Location:</strong> Aylesbury / Hybrid / Remote<br /><strong>Salary:</strong> Competitive, dependent on experience<br /><strong>Job Type:</strong> Full-time</p><p class="isSelectedEnd">An exciting opportunity has arisen for an experienced <strong>Client Accountant</strong> to join a growing accountancy practice based in Aylesbury. This is a varied, hands-on position where you will take ownership of your own portfolio of SME and owner-managed business clients, acting as their main point of contact and providing practical accounting and tax advice.</p><p class="isSelectedEnd">The successful candidate will enjoy a high degree of autonomy and will be responsible for managing their clients from day-to-day accounting requirements through to year-end accounts, tax compliance and wider financial advice.</p><h3>The Role</h3><p class="isSelectedEnd">As Client Accountant, you will:</p><ul data-spread="false"><li>Manage a portfolio of SME and owner-managed business clients.</li><li>Act as the main point of contact, responding to client queries by telephone and email and providing clear, practical guidance.</li><li>Prepare year-end statutory accounts and corporation tax computations from start to finish.</li><li>Prepare and review Self Assessment tax returns for sole traders, company directors and individuals.</li><li>Prepare, review and file VAT returns, resolving bookkeeping and reconciliation queries where required.</li><li>Prepare management accounts and support with budgets, forecasts and cash flow reporting.</li><li>Provide advice around tax efficiency, payroll, cash flow and day-to-day financial management.</li><li>Manage client deadlines and ensure statutory and monthly filing requirements are met.</li><li>Complete company secretarial filings and maintain statutory records.</li><li>Liaise with HMRC on behalf of clients.</li><li>Identify opportunities to improve processes and highlight where clients could benefit from additional finance or accountancy support.</li></ul><h3>About You</h3><p class="isSelectedEnd">We are looking for an experienced accountant who is comfortable working within an accountancy practice environment and dealing directly with clients.</p><p class="isSelectedEnd">You will ideally have:</p><ul data-spread="false"><li>AAT, ACCA, ACA or equivalent qualification, or be qualified by experience.</li><li>Previous experience working within an <strong>accountancy practice</strong>.</li><li>Strong experience preparing year-end accounts and tax computations.</li><li>Experience working with SMEs and owner-managed businesses.</li><li>A good understanding of statutory accounts, corporation tax, VAT and Self Assessment.</li><li>Strong communication skills, with the ability to explain financial and accounting matters clearly to non-finance professionals.</li><li>A confident and accountable approach, with the ability to work independently and manage your own workload.</li><li>A genuine client-focused approach and the confidence to provide practical, honest advice.</li></ul><p class="isSelectedEnd"> </p><h3>What's on Offer</h3><ul data-spread="false"><li>Competitive salary, dependent on experience.</li><li>Hybrid / remote working options.</li><li>25 days' holiday plus bank holidays.</li><li>Additional 3-day office shutdown over Christmas.</li><li>Learning and development support.</li><li>Discretionary bonus scheme following successful completion of probation.</li><li>Company pension scheme following successful completion of probation.</li><li>Opportunity to work closely with a varied portfolio of SME and owner-managed clients.</li><li>A high degree of autonomy and responsibility within a growing practice.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNjEzOTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p dir="ltr"><strong>Credit Controller: Experienced or a Graduate New to Finance, Full Training Provided</strong></p><p dir="ltr"><strong>Location:</strong> Bristol (office based)<br /> <strong>Salary:</strong> Up to £32,000 depending on experience, plus profit share<br /> <strong>Hours:</strong> Monday to Friday, 9am to 5pm (37.5 hours per week)<br /> <strong>Contract:</strong> Permanent, full-time after probation</p><p dir="ltr"><strong>Your way into a finance career</strong></p><p dir="ltr">Want a genuine start in finance but don't have the experience yet? This is a brilliant launchpad. You don't need a finance degree or any credit control background. You'll be trained from the ground up.</p><p dir="ltr">Our client is a market-leading, well-established retail business with a nationwide branch network. Their Credit Office protects the company's cash flow and supports strong, lasting customer relationships, and they're looking for a motivated Credit Controller to join the team.</p><p dir="ltr">From day one you'll own your own portfolio of accounts. You'll see the direct impact of your work every day while building commercially valuable skills in negotiation, cash flow management and relationship building.</p><p dir="ltr"><strong>Experienced credit controller? We want to hear from you too.</strong></p><p dir="ltr">While full training is provided for newcomers, our client is equally keen to hear from experienced credit controllers who can bring proven collections skills and fresh ideas to the team. If you have a track record of managing a portfolio and want to join a supportive, well-established business with real scope to progress, this is a great opportunity.</p><p dir="ltr"><strong>Why join the team?</strong></p><ul dir="ltr"><li><strong>Full training, no experience needed:</strong> a structured induction and ongoing coaching from an experienced Regional Credit Manager</li><li><strong>Real ownership from day one:</strong> manage your own accounts and see the results of your work</li><li><strong>Transferable, in-demand skills:</strong> negotiation, commercial awareness and relationship management are valued across finance and accountancy</li><li><strong>A clear path forward:</strong> strong performers can progress to senior credit control or move into wider finance functions</li><li><strong>Stability, backed by scale:</strong> learn your trade with the security and support of an established national business</li></ul><p dir="ltr"><strong>What you'll be doing</strong></p><ul dir="ltr"><li>Chasing outstanding balances by phone, email and letter, tailoring your approach to each customer</li><li>Allocating customer payments accurately and taking payments over the phone</li><li>Setting up and managing agreed payment plans through to completion</li><li>Resolving invoice queries, working with branches and customers</li><li>Preparing customer files and new credit applications for approval</li><li>Keeping clear, accurate records of all customer conversations and actions</li><li>Supporting the wider Credit Office with day-to-day administration</li></ul><p dir="ltr"><strong>What we're looking for</strong></p><p dir="ltr">Whether you're new to credit control or already experienced, you'll bring the right attitude and communication skills.</p><ul dir="ltr"><li>A confident, professional telephone manner, and the composure to handle tricky conversations calmly</li><li>Excellent verbal and written communication</li><li>The ability to build relationships at all levels, from customers to senior managers</li><li>Strong organisation and attention to detail, with a proactive approach to keeping a clean, up-to-date ledger</li><li>Comfortable using the Microsoft Office suite</li><li>Ability to work independently and as part of a team</li></ul><p dir="ltr"><strong>Desirable</strong></p><ul dir="ltr"><li>Recent graduate or previous credit control experience, particularly managing a mixed portfolio of accounts, is a bonus</li><li>Any customer-facing, sales, office or finance experience (including part-time work, a placement or an internship), though by no means essential</li><li>A genuine interest in building a career in finance or credit control and a willingness to learn</li></ul><p dir="ltr"><strong>What's on offer</strong></p><ul dir="ltr"><li>Structured training programme and hands-on mentoring</li><li>Generous profit share scheme</li><li>25 days' holiday plus bank holidays, increasing with length of service</li><li>Contributory pension scheme</li><li>Onsite parking</li><li>Regular company social events</li></ul><p>Interested?</p><p>Contact for more details!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SnVhbi5Db2xlZ2F0ZS40Nzk3OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h1>Trainee Management Accountant</h1><p class="isSelectedEnd"><strong>Location:</strong> Milton Keynes, <br /><strong>Working Pattern:</strong> Hybrid<br /><strong>Salary:</strong> Competitive, dependent on experience<br /><strong>Benefits:</strong> Study support and career development</p><p class="isSelectedEnd">An excellent opportunity has arisen for a Trainee Management Accountant to join an established finance team in Milton Keynes. This is a great opportunity for someone with previous finance experience who is looking to develop their technical accounting skills, gain exposure to management accounting and progress with professional studies.</p><p class="isSelectedEnd">Working closely with the Financial Controller, you will support the day-to-day running of the finance function, assisting with financial reporting, reconciliations, journals, cash flow reporting and general accounting activities.</p><p class="isSelectedEnd">The role offers a hybrid working arrangement, a convenient location close to a train station and support towards further professional qualifications. Excel skills are really imporatnt in this role.</p><p class="isSelectedEnd"><strong>Key Responsibilities</strong></p><ul data-spread="false"><li>Support the Financial Controller with the preparation of accounts and the day-to-day running of the finance department.</li><li>Prepare and submit weekly sales reports.</li><li>Assist with contract costing updates and work-in-progress (WIP) journals.</li><li>Maintain sales control accounts, including sales and machine cost of sales.</li><li>Update order reconciliations and prepare prepayment journals.</li><li>Prepare and upload APR reports and process general journals.</li><li>Maintain the fixed asset register and post depreciation.</li><li>Assist with cash flow preparation and bank liquidity reporting.</li><li>Reconcile customer deposits and purchase reserves.</li><li>Support the setup of new customers and process intercompany invoices.</li><li>Provide general finance administration support and assist with ad hoc assignments.</li><li>Work collaboratively with colleagues across the finance and wider administration teams, providing holiday and sickness cover when required.</li></ul><p class="isSelectedEnd"><strong>Your Profile</strong></p><ul data-spread="false"><li>Previous experience working in a finance or accounts role, ideally within a corporate environment.</li><li>AAT qualified or studying towards AAT, with an interest in progressing towards ACCA or CIMA.</li><li>Good working knowledge of Microsoft Office, particularly Excel, at intermediate level or above.</li><li>Experience using SAP would be advantageous.</li><li>Strong attention to detail and a methodical approach to work.</li><li>Good communication skills and the ability to liaise with colleagues at all levels.</li><li>A proactive and flexible approach, with the ability to manage competing priorities.</li><li>A team player who is keen to learn, develop and take on additional responsibilities.</li></ul><p class="isSelectedEnd"><strong>What's on Offer?</strong></p><ul data-spread="false"><li>Hybrid working</li><li>Study support and the opportunity to progress towards further professional qualifications.</li><li>Exposure to a broad range of management accounting activities.</li><li>The opportunity to learn directly from an experienced Financial Controller.</li></ul><p>If you are looking to build on your existing finance experience and develop your career in management accounting, this could be an excellent next step.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNTEyNTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are recruiting for an Accounts Assistant for 6 months based on site in Swindon.</p><p>As Accounts Assistaant, you will cover;</p><p>The day-to-day responsibilities include filing, assisting with accounts administration, vehicles, tax and insurance administration, liaising with branches, compiling payroll information (rather than processing payroll), and general finance administration duties.</p><p>There are also several additional administrative tasks involved, such as uniform distribution, stationery ordering, fuel card administration, and other ad hoc duties as required. </p><ul><li>Managing incoming emails and acting as a key point of contact</li><li>Handling inbound and outbound phone calls</li><li>Issuing invoices, credits, and statements to customers in line with requests</li><li>Accounts such as journals, fixed assets management</li></ul><ul><li>Processing timesheets every Monday</li><li>Chasing Business Managers for outstanding timesheets</li><li>Monitoring and maintaining vehicle MOTs and road tax (fortnightly checks)</li></ul><ul><li>Completing mileage and expense claims</li><li>Maintaining compliance checklist</li><li>Setting up new customer accounts as required</li><li>Updating branch registers (e.g. key holders, utilities)</li><li>Managing uniform orders and stock</li><li>Processing Return to Work forms</li><li>Maintaining employee records (electronic and hard copy filing) Supporting ONS (Office for National Statistics) requests (as required</li></ul><p> </p><p>(On-site, 5 days per week)</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci4zMDQxOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">