8 results for Client Services in Swavesey, Cambridgeshire

Practice Manager

Hoddesdon, Hertfordshire
remote
Permanent
40000 - 50000 GBP / Yearly
Robert Half is recruiting for a Practice Manager for our Accountancy Audit client in Hertfordshire. The position of Practice Manager will be an all encompassing position, with the following key requirements;Role Overview<ul><li>Job Title: Practice Manager (Accountancy Practice)</li><li>Type: Full-time, onsite (35 hours per week, Monday to Friday)</li><li>Core Purpose: Ensure smooth day-to-day operations, coordinate workflows, manage compliance, and support business growth alongside the Partners.</li></ul>Key Responsibilities<ul><li>Operations & Client Services: Manage daily office activities, allocate team workloads, answer enquiries, and improve internal processes.</li><li>Deadline Tracking: Monitor critical deliverable including accounts, tax returns, VAT, and payroll.</li><li>Compliance & IT: Oversee practice compliance, coordinate with external IT providers, and manage facilities and office suppliers.</li><li>Finance Support: Assist Partners with monitoring profitability, budgeting, billing, and chasing overdue client accounts.</li><li>Team & HR: Support recruitment, on boarding, and staff development while collaborating with an external HR consultant.</li><li>Marketing & Events: Assist with promotional activities and help organise internal and external events.</li></ul>Essential Skills & Experience<ul><li>Professional Background: Prior experience as a Practice Manager or Office Manager within a professional services environment (ideally accountancy).</li><li>Leadership: Proven experience managing or coordinating a team.</li><li>Organisation: Strong multi-tasking skills with the ability to manage competing deadlines and maintain high attention to detail.</li><li>Tech Literacy: Comfortable using Microsoft Office and accounting practice management software.</li><li>Communication: Excellent interpersonal skills with a focus on high-quality client service and strict confidentiality.</li></ul>Ideal Candidate Profile<ul><li>Traits: Proactive, dependable, hands-on, and approachable.</li><li>Mindset: A natural problem-solver who takes ownership and balances day-to-day details with the "bigger picture."</li><li>Culture Fit: A collaborative team player looking to integrate into a friendly, established environment.</li></ul>The position of Practice Manager will be paying competitively based on suitable experience, it is 100% based onsite at the client premises - there are free parking and excellent facilities available. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMuZWxsaXMuMzkzODguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-11T22:20:58Z

Tax Senior

Hoddesdon, Hertfordshire
remote
Permanent
40000 - 50000 GBP / Yearly
<h1>Tax Senior</h1>Location: Hoddesdon Salary: £40,000 - £50,000 + Benefits Working Pattern: Full-time, office-based (5 days per week) Hours: 35-hour week | Monday-Thursday: 9:00am-5:00pm | Friday: 9:00am-4:00pmAn excellent opportunity has arisen for an experienced Tax Senior to join a well-established and growing independent accountancy practice with a strong reputation across Hoddesdon.The successful candidate will currently be working in, or have previous experience within, UK accountancy practice and will enjoy working in a hands-on role within a collaborative, owner-managed firm. This position is ideally suited to someone who is confident managing a varied portfolio of tax clients, building client relationships and contributing to a small, close-knit team.The firm works with a broad range of owner-managed businesses, including solicitor firms and FCA-regulated organisations, providing high-quality tax, accounts and advisory services.The RoleWorking closely with the Directors, you will take responsibility for managing a varied portfolio of tax clients, providing high-quality tax compliance and advisory support while building strong client relationships.The role will offer exposure to a varied client portfolio including:<ul data-spread="false"><li>Personal and corporate tax</li><li>Self-assessment tax returns</li><li>Corporation tax returns</li><li>Tax computations</li><li>Tax planning and advisory work</li><li>Owner-managed businesses across a range of sectors</li><li>Supporting clients with general tax queries and advice</li></ul>Your responsibilities will include:<ul data-spread="false"><li>Preparing and reviewing personal and corporate tax returns.</li><li>Preparing tax computations and supporting documentation.</li><li>Managing a portfolio of clients and ensuring deadlines are met.</li><li>Providing clients with day-to-day tax advice and support.</li><li>Identifying tax planning opportunities and assisting with advisory work.</li><li>Working closely with the Accounts team to ensure accurate and efficient delivery of client work.</li><li>Supervising and reviewing the work of junior team members where appropriate.</li><li>Supporting and mentoring trainees and apprentices.</li><li>Working closely with Managers and Directors to deliver a high-quality client service.</li></ul><h2>About You</h2>To be successful, you will:<ul data-spread="false"><li>Be ACA or ACCA qualified, recently qualified, or a strong Qualified by Experience (QBE) candidate.</li><li>Have a background within UK accountancy practice.</li><li>Have solid UK tax experience and be capable of managing a portfolio of clients independently.</li><li>Be confident preparing personal and corporate tax returns with minimal supervision.</li><li>Enjoy working directly with clients and developing long-term professional relationships.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £40,000 - £50,000, depending on experience.</li><li>35-hour working week.</li><li>Monday to Thursday: 9:00am - 5:00pm.</li><li>Friday finish at 4:00pm.</li><li>25 days' annual leave plus Bank Holidays.</li><li>People's Pension.</li><li>Full study support for ACA/ACCA students where applicable, including tuition fees and study leave for first exam attempts.</li><li>Long-term career progression within a well-established and growing practice.</li><li>Modern offices in a convenient location close to public transport.</li></ul><h2>About the Firm</h2>The practice has built an excellent reputation through long-standing client relationships and continued growth. With an experienced leadership team and a collaborative working environment, this is an excellent opportunity for a Tax Senior looking to join a stable, successful firm and play an important role in its continued development.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNDI1NzguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-16T13:45:59Z

Audit Senior

Hoddesdon, Hertfordshire
remote
Permanent
40000 - 50000 GBP / Yearly
<h1>Audit Senior</h1>Location: Hoddesdon, Salary: £40,000 - £50,000 + Benefits Working Pattern: Full-time, office-based (5 days per week) Hours: 35-hour week | Monday-Thursday: 9:00am-5:00pm | Friday: 9:00am-4:00pm An excellent opportunity has arisen for an experienced Audit Senior to join a well-established and growing independent accountancy practice with a strong reputation across Hoddesdon.The successful candidate will currently be working in, or have previous experience within, UK accountancy practice and will enjoy working in a hands-on role within a collaborative, owner-managed firm. This position is ideally suited to someone who is confident managing audit assignments, building client relationships and contributing to a small, close-knit team.With a portfolio of circa 100 audit clients, the firm works with a broad range of owner-managed businesses, including solicitor firms and FCA-regulated organisations, providing high-quality audit and advisory services.The RoleWorking closely with the Directors, you will take responsibility for planning and completing audit assignments from start to finish while building strong client relationships.The role is approximately 70% Audit and 30% Accounts, offering exposure to a varied client portfolio including:<ul data-spread="false"><li>Statutory audits</li><li>Solicitors' Accounts Rules (SRA) audits</li><li>Client money audits</li><li>FCA-regulated entities</li><li>Owner-managed businesses across a range of sectors</li></ul>Your responsibilities will include:<ul data-spread="false"><li>Planning, leading and completing external audits.</li><li>Attending client sites and managing assignments from planning through to completion.</li><li>Preparing statutory accounts and supporting working papers.</li><li>Supervising and reviewing the work of junior team members.</li><li>Supporting and mentoring trainees and apprentices.</li><li>Working closely with Managers and Directors to deliver a high-quality client service.</li></ul><h2>About You</h2>To be successful, you will:<ul data-spread="false"><li>Be ACA or ACCA qualified, recently qualified, or a strong Qualified by Experience (QBE) candidate.</li><li>Have a background within UK accountancy practice.</li><li>Have solid external audit experience and be capable of managing audits independently.</li><li>Be confident planning audits and delivering assignments with minimal supervision.</li><li>Enjoy working directly with clients and developing long-term professional relationships.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £40,000 - £50,000, depending on experience.</li><li>35-hour working week.</li><li>Monday to Thursday: 9:00am - 5:00pm.</li><li>Friday finish at 4:00pm.</li><li>25 days' annual leave plus Bank Holidays.</li><li>People's Pension.</li><li>Full study support for ACA/ACCA students where applicable, including tuition fees and study leave for first exam attempts.</li><li>Long-term career progression within a well-established and growing practice.</li><li>Modern offices in a convenient location close to public transport.</li></ul><h2>About the Firm</h2>The practice has built an excellent reputation through long-standing client relationships and continued growth. With an experienced leadership team and a collaborative working environment, this is an excellent opportunity for an Audit Senior looking to join a stable, successful firm and play an important role in its continued development.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNjQ5MjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-16T13:44:27Z

Sales Administrator

Aylesbury, Buckinghamshire
remote
Permanent
30000 - 30000 GBP / Yearly
The Permanent Division of Robert Half is currently recruiting for a Sales Administrator on behalf of a specialist sales and service business with offices in Aylesbury.The RoleAs Sales Administrator the overall objective of this role is delivering a high level of customer service, continuous improvement and enhancing team performance. Day to day duties will consist of:<ul><li>Ensuring timely flow of sales processes</li><li>Managing sales orders, engineer activities and completion through to invoicing</li><li>Coordinating between sales, finance, and logistics teams.</li><li>Chase outstanding items with health authority and/or internally</li><li>Ongoing review of suitability of processes in the sales administration team</li><li>Improve data visibility using tiles and dashboards in Business Central</li><li>First point of contact for tasks and issues involving Finance and Operations/Stores.</li><li>Setting up new clients on system, ensuring data captured is in line with company requirements</li><li>Maintaining customer records as part of the CRM system where applicable</li><li>Reports to health authorities - stock / prepaid / engineer schedules</li><li>Assisting with the provision of reports to internal/external stakeholders</li><li>Managing enquiries</li><li>Managing engineer workloads and visits</li></ul>Your ProfileYou will be an experienced Admin / Junior Finance Professional with excellent attention to detail, strong MS Office skills and clear and concise communication skills. Previous exposure to MS Business Central would be of benefit.SalaryRole of Sales Administrator is based in the office 3 days a week and 2 from home in Aylesbury and offering a salary of £30,000 + BenefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMDgwNDIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-25T12:29:26Z

Credit Risk Solution Architect

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting a rapidly growing financial services organisation to recruit a Interim Credit Risk Solution Architect on a contract basis. Hybrid working - London based We combine deep domain expertise with innovative, bespoke delivery to help clients solve complex risk, data, AI, and technology challenges. As a Solutions Architect, you will play a pivotal role in shaping the design, engineering direction, and delivery quality of both client and internal solutions - ensuring robustness, scalability, auditability, and alignment with organisational standards of excellence.You'll work closely with the Business and IT & Security teams to assess new ideas for tools, accelerators, and reusable components with strong architectural thinking. This role blends advisory work, hands-on solution design, and the opportunity to influence the next generation of technical and AI-enabled offerings.RoleArchitecture and Solution Design<ul><li>The Credit Risk Solution Architect will translate business requirements into high-quality solution architectures and design specifications.</li><li>Develop logical and physical architecture diagrams, integration patterns, data flows, and component models.</li><li>Ensure all designs follow enterprise architecture principles, technology roadmaps, and security standards.</li><li>Evaluate build vs. buy options and lead technical assessments of software, platforms, and cloud services.</li><li>Support project mobilisation, helping teams establish tooling, cloud environments, engineering standards, and delivery patterns.</li></ul>Collaboration<ul><li>Contribute to product roadmaps, emphasising scalability, reusability, and alignment with long-term organisational strategy.</li><li>Support delivery teams to ensure architectural patterns are implemented consistently and efficiently.</li></ul>Technical Leadership<ul data-end="3007" data-start="2570"><li data-start="2109" data-section-id="1jpnb81" data-end="2210">Provide architectural guidance to delivery and IT Security teams throughout the delivery lifecycle.</li><li data-end="2311" data-section-id="g55fop" data-start="2211">Review technical designs, code, and configurations to ensure alignment with approved architecture.</li><li data-end="2383" data-section-id="10kwica" data-start="2312">Identify and mitigate technical risks early in the project lifecycle.</li><li data-section-id="1h1v034" data-end="2480" data-start="2384">Drive architectural governance, ensuring traceability, documentation accuracy, and compliance.</li><li data-end="2543" data-section-id="y6tz08" data-start="2481">Ensure solutions meet compliance standards (e.g. ISO 27001).</li></ul>AI & Data Awareness<ul data-start="3046" data-end="3166"><li data-start="2570" data-section-id="a2yz5j" data-end="2730">Ensure solution designs support AI/ML-enabled capabilities where relevant (e.g. data lineage, governance, feature management, and model integration patterns).</li><li data-end="2879" data-section-id="2jxvwl" data-start="2731">Collaborate with wider technical teams to define integration approaches for predictive analytics, generative AI services, or model-driven systems.</li><li data-start="2880" data-end="3007" data-section-id="19upzpk">Recognise and address architectural implications of model lifecycle management (versioning, replicability, and auditability).</li></ul>Client & Stakeholder Engagement<ul data-end="3166" data-start="3046"><li data-start="3046" data-end="3166" data-section-id="1q0ht3f">Support pre-sales activities by contributing architectural expertise to early discovery, proposals, and RFP responses.</li></ul>Key Responsibilities:<ul><li>The Credit Risk Solution Architect will have proven experience designing credit risk solutions across application, data, integration, and infrastructure domains.</li><li>Strong understanding of cloud architectures (preferably Azure) and modern delivery practices (API-led, microservices, CI/CD, DevOps).</li><li>Expert-level knowledge of the Software Delivery Lifecycle (SDLC) and supporting tools.</li><li>Ability to produce clear and structured documentation, including HLDs/LLDs, sequence diagrams, data flows, and security models.</li><li>Experience building and implementing analytical environments for credit risk.</li><li>Able to design scalable solution architecture for credit risk platforms.</li></ul>Desirable<ul><li>Experience designing architectures involving Azure Data Lake, Databricks, AWS, GCP or similar modern data platforms.</li><li>Relevant cloud certifications (e.g. Azure Solutions Architect Expert).</li><li>Experience working within regulated industries (finance or other data-sensitive environments).</li><li>Knowledge of enterprise architecture frameworks (e.g. TOGAF, Zachman).</li><li>Background in software engineering, data architecture, or infrastructure engineering.</li><li>Exposure to designing internal accelerators, frameworks, or reusable components.</li><li>Awareness of AI/ML architecture patterns, generative AI integration considerations, or data lineage and monitoring concepts.</li></ul>Company<ul><li>Rapidly growing financial services organisation with offices in London</li><li>Hybrid working </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjUzMDQyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-27T11:28:04Z

Mac Support Engineer

Cambridge, Cambridgeshire
remote
Contract
150 - 180 GBP / Daily
Robert Half are partnering with a market-leading SaaS organisation to recruit a Mac Support Engineer on an initial 6-week contract based in Cambridge , supporting the internal IT function of a growing technology business based in London.You will be responsible for providing day-to-day technical support to employees across the business, while also assisting with the administration and maintenance of internal IT systems, devices and services.Key Responsibilities:<ul><li>Provide day-to-day IT support to employees, managing technical issues from initial diagnosis through to resolution.</li><li>Set up, configure and maintain laptops, desktops and other end-user devices.</li><li>Provide hands-on support across Apple macOS and Windows environments.</li><li>Manage user accounts, permissions and access across internal systems and applications.</li><li>Manage the IT aspects of employee onboarding and offboarding.</li><li>Diagnose and resolve hardware, operating system, application and connectivity issues.</li><li>Support meeting rooms, video conferencing, AV equipment and other office technology.</li><li>Manage IT hardware and inventory, including laptops, peripherals and other equipment.</li><li>Assist with endpoint management, software deployment, patching and security.</li><li>Support Microsoft 365 administration, including users, groups, permissions and associated services.</li><li>Assist with device management and MDM activities, including Jamf.</li><li>Maintain accurate IT documentation, processes and knowledge articles.</li><li>Support wider systems administration and infrastructure activities.</li><li>Identify opportunities to automate and improve repetitive IT administration tasks.</li><li>Work alongside the wider technical team on IT, infrastructure and security projects.</li></ul>Key Requirements:<ul><li>2+ years' recent hands-on experience in an IT Support, Desktop Support, Service Desk or similar technical role.</li><li>Strong experience supporting Apple macOS devices within a business environment.</li><li>Good experience supporting Windows devices.</li><li>Experience administering Microsoft 365 / Office 365, including users, groups, permissions and associated services.</li><li>Hands-on experience with MDM/device management tooling, particularly Jamf.</li><li>Experience with identity, user account and access management.</li><li>Experience with Microsoft Entra ID / Azure AD.</li><li>Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi and VPNs.</li><li>Strong troubleshooting skills across hardware, software, operating system and connectivity issues.</li><li>Experience managing IT support tickets and taking ownership of issues through to resolution.</li><li>Experience providing internal IT support to both office-based and remote employees.</li><li>Comfortable supporting senior stakeholders and executives.</li><li>Experience supporting meeting rooms, video conferencing, AV equipment and wider office technology.</li><li>Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users.</li></ul>Contract:<ul><li>Market-leading SaaS organisation</li><li>Initial 6-week contract with the potential for extension</li><li>5 days per week onsite in either London or Cambridge</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMjEyMTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-07T12:13:09Z

Credit Manager

Cambridge, Cambridgeshire
remote
Permanent
45000 - 50000 GBP / Yearly
Robert Half are delighted to be partnering with a well-established and market-leading business operating within the UK agricultural and rural services sector to recruit a Credit Control Manager. This is an excellent opportunity for an experienced credit professional to take ownership of the credit control function within a highly respected national organisation. Working closely with operational leaders and senior management, you will drive improvements in cash collection, strengthen credit processes and deliver meaningful reporting that supports business performance and cash flow management. The role offers a blend of operational credit control, process improvement and stakeholder management, making it ideal for a commercially minded individual looking to make a tangible impact across the business.Key Responsibilities<ul><li>Lead and develop the credit control function, managing and supporting the Credit Controller.</li><li>Take ownership of key customer accounts, proactively chasing outstanding debt and improving collection performance.</li><li>Work closely with operational stakeholders to understand outstanding balances and implement effective recovery plans.</li><li>Manage escalation processes, including credit hold procedures and external debt recovery where required.</li><li>Develop and standardise credit management policies and procedures across the business.</li><li>Establish and maintain KPI reporting to identify risks, trends and collection opportunities.</li><li>Improve cash flow forecasting through enhanced reporting and analysis.</li><li>Support customer onboarding, credit screening and cash reconciliation processes.</li><li>Manage bad debt provisions and oversee relationships with external legal advisers where appropriate.</li><li>Produce insightful reporting for senior leadership and operational stakeholders.</li><li>Support wider finance improvement projects and initiatives.</li></ul>Skills & Experience<ul><li>Proven experience within a Credit Control Manager or senior Credit Control position.</li><li>Strong track record of improving collections and reducing aged debt.</li><li>Excellent Excel skills and strong analytical capability.</li><li>ICM qualification desirable.</li><li>Experience working with ERP systems; IFS knowledge would be advantageous.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to influence and collaborate effectively across multiple levels of an organisation.</li><li>Highly organised with a results-driven approach and excellent attention to detail.</li></ul>Salary & Benefits<ul><li>£50,000 DOE + Benefits.</li><li>Annual bonus opportunity.</li><li>Comprehensive benefits package.</li><li>Hybrid working model.</li><li>Opportunity to shape and improve a key finance function.</li><li>Exposure to senior leadership and operational decision-making.</li><li>Long-term career development opportunities within a growing organisation.</li></ul>This is an excellent opportunity for a proactive credit professional looking to combine leadership responsibilities with hands-on operational delivery within a commercially focused and collaborative business.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/T2xpLkNhbXBiZWxsLjk1NDEyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-08-03T07:30:09Z

2nd Line Support Engineer

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting a market leading consultancy based in central London to recruit a 2nd Line Support EngineerRole<ul><li>The 2nd Line Support Engineer will be front line call resolution for all IT related issues to the internal business </li><li>Responsible for desktop, laptop and application standardisation, provision, and support.</li><li>Support of all workstations, Surface Pro and laptop computers together with support of mobile devices (Smartphones, Tablets etc…)</li><li>Active Directory user account management, access and network administration based on company standards and policies</li><li>Ensure all support calls within the call logging system follow defined processes and procedures</li><li>Deliver outstanding customer service, perception and satisfaction to all IT users and customers</li><li>Support and administration of Microsoft Azure, 365, Intune, Active Directory , assisting with testing and deployment of changes where appropriate.</li></ul>Profile<ul><li>The 2nd Line Support Engineer will have extensive hands-on experience specifying/configuring/troubleshooting user and customer issues in a changing Windows Desktop environment.</li><li>Extensive experience of supporting and administrating Windows 11/10/ Active Directory Office 365+Exchange</li><li>Ability to provide "hands on" 1st, and 2nd level support for general IT operational requirements problems, and issues for end users and customers face to face and remotely</li><li>Experience of providing remote support for users and systems, including resolution of technical issues on the phone and using remote support tools</li><li>Working knowledge of Backup Software and common backup and restoration tasks</li><li>Printer administration and management, including changing consumables and managing stock supplies;</li><li>Great MS Office 365 skills and support of the Office suite of applications</li></ul>Company<ul><li>Market leading consultancy with offices in London</li><li>On-site required - London based </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjM2NTgzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-08-06T14:34:23Z