<p><strong>Overview</strong></p><p>We are seeking an experienced and forward-thinking <strong>IT Manager</strong> to lead and develop our technology function across multiple sites. This role will be responsible for overseeing day-to-day IT operations, driving strategic technology improvements, and ensuring our systems, infrastructure, and data remain secure, resilient, and aligned with business goals. The ideal candidate will have strong technical expertise, proven ERP implementation experience (Dynamics Navision or similar), and a track record of managing IT within an SME environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>ERP Implementation & Management</strong></p><ul><li>Lead or support the implementation, optimisation, and ongoing management of Dynamics ERP system</li><li>Collaborate with internal teams and external partners to ensure the ERP platform meets evolving operational needs.</li><li>Provide user support, training, and process refinement related to ERP functions.</li></ul><p><strong>Strategic Leadership & Technology Roadmap</strong></p><ul><li>Develop and maintain a clear IT and technology roadmap aligned to business objectives.</li><li>Assess business needs and translate them into actionable IT strategies.</li><li>Drive continuous improvement across systems, processes, and security.</li></ul><p><strong>Team Leadership & People Management</strong></p><ul><li>Line manage the IT Support team, providing coaching, training, and performance management.</li><li>Set clear objectives and create a high-performing service-focused culture.</li><li>Oversee prioritisation and resolution of support tickets and escalations.</li></ul><p><strong>Infrastructure & Systems Management</strong></p><ul><li>Oversee and support the core Microsoft desktop and server environment, including AD, O365/M365, networking, and virtualisation.</li><li>Manage hardware, software, networks, backups, and disaster recovery procedures.</li><li>Ensure system performance, reliability, and scalability across all sites.</li></ul><p><strong>Cybersecurity & Compliance</strong></p><ul><li>Lead cybersecurity initiatives, risk assessments, and mitigation plans.</li><li>Ensure compliance with data protection (e.g., GDPR) and industry standards.</li><li>Implement and maintain security policies, monitoring tools, and incident-response processes.</li></ul><p><strong>Supplier & Third-Party Management</strong></p><ul><li>Manage third-party IT vendors, suppliers, and service providers.</li><li>Negotiate contracts, manage performance, and ensure value and quality of service.</li><li>Coordinate external support for ERP, infrastructure, and security services where required.</li></ul><p><strong>Skills & Experience Required</strong></p><p><strong>Essential</strong></p><ul><li>Proven experience as an IT Manager or Senior IT Leader within an SME environment.</li><li>Hands-on experience with ERP systems</li><li>Strong technical knowledge of Microsoft desktop and server technologies, networking, cloud services (e.g., Microsoft 365/Azure), and virtualisation.</li><li>Demonstrable experience in cybersecurity management, compliance, and risk mitigation.</li><li>Experience managing IT suppliers, third-party providers, and service contracts.</li><li>Track record of managing and developing IT support teams.</li><li>Ability to create and deliver an IT/technology roadmap for business growth.</li><li>Full UK driving licence</li></ul><p><strong>Desirable</strong></p><ul><li>Experience within a manufacturing, distribution, or similar operational SME.</li><li>Knowledge of modern IT frameworks (ITIL, NIST, ISO27001).</li><li>Project management certification or experience (Prince2, Agile, etc.).</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4xNTgyMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half are delighted to be supporting an international business for their recruitment needs of a Senior Credit Control Leader</p><p>This role will cover UK & Ireland (with European Travel)<br />Location: Preferably based in the UK or Ireland<br />Travel: Required across the UK, Ireland, and selected European locations</p><p><br />🧠Purpose of the Role<br />This senior leadership position oversees the credit control function across the UK and Ireland, while coordinating credit policy and performance across wider international operations (Europe, Africa, and APAC). The role is critical in safeguarding financial interests through robust credit risk assessment, credit insurance management, and fostering a commercially supportive, customer-centric credit environment that enables sustainable growth and long-term client relationships.</p><p>🔑 Key Responsibilities<br />1. Leadership & People Management<br />* Lead and inspire credit control teams across the UK and Ireland<br />* Set clear objectives, expectations, and development plans<br />* Promote a high-performance culture and cross-functional collaboration<br />2. Credit Risk Assessment & Financial Control<br />* Conduct detailed financial analysis of customers, including large contractors and key accounts<br />* Approve and monitor credit limits in line with risk appetite<br />* Oversee overdue debt, high-risk accounts, and escalations<br />3. Commercial Partnership & Customer Engagement<br />* Collaborate with sales and business development teams to support growth while protecting receivables<br />* Engage directly with major buyers to review terms, resolve disputes, and negotiate recovery strategies<br />* Champion service excellence and customer retention<br />4. Credit Insurance Management<br />* Manage the regional credit insurance programme<br />* Liaise with insurers on limit applications, exposure updates, and claims processes<br />5. Divisional Coordination & Policy Alignment<br />* Drive standardisation and best practices across international credit teams<br />* Lead divisional credit forums and continuous improvement initiatives<br />* Coordinate with other business units on shared buyer exposure and risk<br />6. Reporting & Governance<br />* Deliver timely, insightful reports to senior finance stakeholders<br />* Ensure compliance with internal controls, audit standards, and governance frameworks</p><p>👤 Candidate Profile<br />Experience & Qualifications<br />* 10+ years in credit control, with 5+ years in a senior leadership role within a multinational B2B environment<br />* Experience in construction, manufacturing, or building materials sectors preferred<br />* Proven ability to manage complex credit operations across multiple geographies<br />* Credit insurance portfolio management experience is essential<br />* Relevant financial or business qualification (e.g. ACA, ACCA, CIMA, CICM) is advantageous<br />Skills & Attributes<br />* Financial Acumen: Strong in credit risk assessment and financial analysis<br />* Leadership Excellence: Skilled in team development and change management<br />* Commercial Insight: Balances growth with risk management<br />* Customer Focus: Builds long-term, trust-based relationships<br />* Organisational Agility: Manages multiple priorities in a dynamic environment<br />* Tech Proficiency: Comfortable with ERP systems (SAP, Oracle Netsuite), BI tools, and Excel</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNzQyMzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half have partnered with a Healthcare Manufacture to recruit for a Disaster Recovery Specialist to lead and enhance our organisation's resilience strategy.</p><p>This role will focus on planning, developing, and executing robust Disaster Recovery and Business Continuity processes within a complex Azure-based environment.</p><br><br>Responsibilities:<br><br><ul><li>Lead the planning and development of DR and BC testing services, ensuring structured and repeatable processes.</li><li>Collaborate with operations teams to align recovery strategies with business requirements.</li><li>Identify and address gaps impacting DR/BC readiness, documenting improvements.</li><li>Coordinate and manage DR and BC test schedules, dependencies, and stakeholder communications.</li><li>Maintain and improve DR/BC documentation, including runbooks, recovery plans, test frameworks, and impact analyses.</li><li>Facilitate DR and BC drills and simulations, capturing lessons learned and implementing improvements.</li><li>Support audits, compliance checks, and risk assessments related to DR and BC.</li></ul><p><strong>Experience:</strong></p><ul><li>Minimum 5 year's experience in IT infrastructure, DR coordination, or business continuity.</li><li>Strong background in planning and service development, not just execution.</li><li>Solid understanding of backup, replication, failover, and recovery technologies.</li><li>Hands-on experience with DR/BC tools such as Zerto, Veeam, Commvault, Azure Site Recovery, ServiceNow.</li><li>Familiarity with frameworks like ITIL and ISO 22301.</li><li>Excellent communication and stakeholder management skills.</li></ul><p><strong>Organisation:</strong></p><ul><li>Initial 12 Month Contract </li><li>Hybrid Working | Surrey based </li><li>Global Healthcare Manufacturer </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuODE1MDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
