5 results for Service Delivery Manager in Southampton, Southampton

Key Account Director

Weybridge, Surrey
remote
Permanent
110000 - 125000 GBP / Yearly
KEY ACCOUNT DIRECTOR - ONSITE - WEYBRIDGE - UP TO £125k + BONUS + CAR Robert Half are thrilled to be working with a long-standing client in their search for a permanent Key Account Director, offering up to £125,000 + 10% bonus + car! This is a pivotal leadership role overseeing the delivery of Technical Services, Projects, Soft FM, Catering, Security, and Workplace Services across multiple sites. You'll be responsible for building long-term client partnerships, driving operational performance, and leading a high-performing team to deliver exceptional service standards, compliance, and commercial success.Key Details: <ul><li>Job Title: Key Account Director </li><li>Salary: £110k - £125k, DOE, + 10% bonus + car </li><li>Location: Weybridge</li><li>Working pattern: Full-time, 4 days onsite, 1 day remote </li></ul>Responsibilities: <ul><li data-end="1012" data-start="924">Leading the overall strategic direction and operational performance of a major account.</li><li data-end="1096" data-start="1013">Managing senior client relationships and ensuring excellent customer satisfaction.</li><li data-start="1097" data-end="1158">Driving service delivery across hard and soft FM operations.</li><li data-end="1241" data-start="1159">Taking ownership of budget management, profitability, and commercial performance.</li><li data-start="1242" data-end="1310">Leading technical compliance and health & safety across the estate.</li><li data-end="1376" data-start="1311">Overseeing major infrastructure and project delivery programmes.</li><li data-start="1377" data-end="1464">Developing and implementing operational procedures for complex technical environments.</li><li data-start="1465" data-end="1553">Managing subcontractors, suppliers, and procurement relationships to ensure best value.</li><li data-start="1554" data-end="1625">Building, developing, and mentoring high-performing operational teams.</li><li data-end="1701" data-start="1626">Ensuring KPI delivery, continuous improvement, and operational resilience.</li></ul>Requirements: <ul><li data-end="1820" data-start="1731">Proven senior leadership experience within Facilities Management or integrated services.</li><li data-start="1821" data-end="1870">Strong commercial and P&L management experience.</li><li data-end="1932" data-start="1871">Experience managing large, complex, multi-service contracts.</li><li data-start="1933" data-end="1998">Excellent stakeholder management and client relationship skills.</li><li data-start="1999" data-end="2083">Strong understanding of technical compliance, operational risk, and HSEQ standards.</li><li data-start="2084" data-end="2170">Experience within critical, technical, or regulated environments is highly desirable.</li><li data-start="2171" data-end="2244">A strategic thinker with a collaborative and solutions-focused approach.</li><li data-end="2327" data-start="2245">Strong people leadership skills with experience developing high-performing teams.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNzcyNTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-29T16:12:35Z

Senior Support Specialist / Office Manager

Reading, Berkshire
remote
Permanent
30000 - 36000 GBP / Yearly
<h2 data-end="180" data-start="150" data-section-id="13gpc5l">Senior Support Specialist / Office Manager</h2>Location: Reading, UK (Office-based - minimum 4 days per week) Reports To: Business Support Manager<h3 data-end="313" data-start="294" data-section-id="1xyyexd">Role Overview</h3>We are seeking a proactive, detail-oriented Senior Support Specialist to provide administrative and operational support across UK branches. You will work closely with Talent Solutions and Business Support teams to ensure smooth office operations, excellent service delivery, and a positive employee and visitor experience.<h3 data-start="638" data-section-id="1xmbd3v" data-end="664">Key Responsibilities</h3>Branch & Office Support<ul data-start="696" data-end="1263"><li data-end="775" data-start="696" data-section-id="mldez0">Manage UK switchboard, handling and directing high-volume calls efficiently</li><li data-start="776" data-section-id="ifyf1e" data-end="855">Provide front-of-house support including visitor greeting and room bookings</li><li data-section-id="1uz2c6z" data-start="856" data-end="931">Support leadership with meetings, presentations, and event coordination</li><li data-section-id="1ivfbbz" data-start="932" data-end="1016">Coordinate internal/external meetings, webinars, and events (on-site and remote)</li><li data-end="1077" data-section-id="11p9km8" data-start="1017">Manage office supplies, budgets, and facilities requests</li><li data-end="1167" data-start="1078" data-section-id="tcbk0x">Support employee engagement activities and office events (recognition, charity, etc.)</li><li data-end="1225" data-start="1168" data-section-id="1tzj68c">Coordinate parking, interviews, and visitor logistics</li><li data-start="1226" data-section-id="1fiwkyx" data-end="1263">Ensure Health & Safety compliance</li></ul>Administrative & Operational Support<ul data-end="1657" data-start="1308"><li data-section-id="141hh16" data-start="1308" data-end="1400">Handle CV formatting, data requests, marketing consent updates, and fraud/scam responses</li><li data-start="1401" data-section-id="gn9ens" data-end="1475">Support Salesforce reporting, data cleansing, and data integrity tasks</li><li data-end="1543" data-start="1476" data-section-id="14i4mdp">Assist with compliance checks (DBS, right-to-work, referencing)</li><li data-start="1544" data-section-id="1pcz2iu" data-end="1608">Prepare and issue contracts, TOBs, and related documentation</li><li data-end="1657" data-start="1609" data-section-id="11tb95r">Support onboarding and offboarding processes</li></ul>Temporary Workforce Support<ul data-start="1693" data-end="1934"><li data-start="1693" data-section-id="qdyycq" data-end="1744">Support contractor onboarding and payroll setup</li><li data-end="1804" data-section-id="362szf" data-start="1745">Ensure accurate timesheets and contractor documentation</li><li data-start="1805" data-section-id="1kz7u7v" data-end="1875">Liaise with candidates and clients to support contractor lifecycle</li><li data-end="1934" data-section-id="1e5f03o" data-start="1876">Promote contractor benefits and engagement initiatives</li></ul>Systems & Technology<ul data-start="1963" data-end="2273"><li data-start="1963" data-section-id="zuyg2g" data-end="2031">Use Salesforce, DOMO, ServiceCloud, Workday, and MS Office tools</li><li data-end="2099" data-start="2032" data-section-id="hy1l8y">Provide basic IT support (devices, access, connectivity issues)</li><li data-start="2100" data-section-id="xk4ks9" data-end="2160">Support onboarding/offboarding of users and device setup</li><li data-section-id="13i3ojq" data-start="2161" data-end="2219">Assist with data quality, reporting, and system audits</li><li data-section-id="1a7vm72" data-start="2220" data-end="2273">Support system training and adoption across teams</li></ul><h3 data-end="2290" data-start="2275" data-section-id="1aojag">About You</h3><ul data-end="2680" data-start="2291"><li data-section-id="1ku1top" data-start="2291" data-end="2377">Experience in an administrative or office support role in a fast-paced environment</li><li data-start="2378" data-section-id="1p7nyz1" data-end="2428">Strong organisational and communication skills</li><li data-end="2499" data-start="2429" data-section-id="1fopkb1">High attention to detail and ability to manage multiple priorities</li><li data-end="2564" data-start="2500" data-section-id="stxlu5">Confident using business systems and learning new technology</li><li data-start="2565" data-section-id="axdviy" data-end="2626">Strong customer service mindset with a proactive approach</li><li data-end="2680" data-start="2627" data-section-id="1ijdj7k">Ability to work independently and collaboratively</li></ul><h3 data-end="2709" data-start="2682" data-section-id="fpob6l"> </h3>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/THVrZS5FZGdlY29tYmUuNzM0NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-26T10:55:08Z

Group Credit Manager

Slough, Berkshire
remote
Permanent
50000 - 60000 GBP / Yearly
Group Credit Manager Location: Hybrid - Slough area (3-4 days per week, with occasional travel to other offices) Salary: Highly competitive + comprehensive benefits package<h3>The Opportunity</h3>Reporting into senior finance leadership, this role will hold full responsibility for the credit control and accounts receivable function across the wider group. You will be tasked with driving cash collection performance, improving controls, reducing aged debt, and ensuring the function is scalable to support continued growth.This is a highly visible role with regular interaction across the wider business, requiring someone who can balance strategic leadership with hands-on operational management.<h3>Key Responsibilities</h3>Strategic Leadership & Ownership * Develop and implement a group-wide credit control strategy aligned to wider business growth and cashflow objectives * Own key performance metrics including DSO, overdue debt, cash collection, and debtor quality * Build a scalable credit function capable of supporting future acquisitions and integration activity * Provide meaningful reporting and insight to senior leadership around collections performance, risk exposure, and improvement opportunitiesTeam Management & Development * Lead and develop a multi-level team including Credit Control Team Leads, Credit Controllers, legacy debt teams, and cash allocation staff * Introduce clear KPIs, accountability frameworks, and service standards across the department * Drive a high-performance culture focused on ownership, continuous improvement, and collaboration * Support succession planning, coaching, recruitment, and resource planning as the business growsCredit Risk & Governance * Review and strengthen credit policies, procedures, and governance frameworks across all entities * Oversee credit limits, risk assessments, provisioning, write-offs, and escalated accounts * Ensure strong compliance with internal controls, audit requirements, and financial best practice * Act as the senior escalation point for complex disputes, insolvencies, and high-risk balancesCommercial Business Partnering * Work closely with Managing Directors, Operations, Sales, Billing, and Finance teams to improve collection outcomes * Lead arrears review meetings and challenge stakeholders where action is required * Provide commercial insight into payment trends, customer behaviour, contractual exposure, and collection barriers * Ensure credit risk considerations are embedded into commercial decision-makingReporting, Forecasting & Month-End * Own debtor-related inputs into group cashflow forecasting * Ensure timely month-end close for receivables, reconciliations, ageing reviews, and provisions * Deliver accurate MI on collections performance, overdue balances, and risk trends * Act as key contact for audit queries relating to receivables and credit processesTransformation & Continuous Improvement * Lead projects to improve systems, processes, controls, and automation across the function * Support finance transformation programmes and acquisition integrations * Improve alignment between Credit Control, Billing, and Cash Allocation teams to maximise efficiency and service delivery<h3>Ideal Background</h3>* Extensive experience in senior Credit Control / Credit Management leadership roles * Proven track record leading larger or multi-layered teams * Experience operating in a multi-entity, acquisitive, or fast-growth environment * Demonstrable success improving DSO, reducing aged debt, and enhancing controls * Strong stakeholder management skills with the ability to influence senior leaders * Commercially astute, analytical, and comfortable working in a changing environment * Hands-on approach with the ability to lead from the front<h3>Why This Role?</h3>This is an excellent opportunity to join an ambitious organisation in a period of continued growth. The role offers real autonomy, visibility, and the chance to shape a critical finance function while developing your career within a progressive business.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uOTcwMTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-01T10:57:47Z

Global Payroll Manager

Wokingham, Berkshire
remote
Temporary
300 - 400 GBP / Daily
Interim Global Payroll Manager (6-Month Contract) - RemoteWe are supporting a global organisation through a major business transition and are seeking an experienced Global Payroll Manager to take ownership of payroll operations during this critical period. This is a hands-on role requiring someone who can quickly assess, stabilise, and manage a complex international payroll environment.Key Responsibilities<ul data-end="1483" data-start="638"><li data-section-id="eo9k6m" data-start="638" data-end="712">Lead end-to-end global payroll operations across EMEA and North America.</li><li data-end="816" data-start="713" data-section-id="q7bs83">Manage payroll, benefits, pensions, and statutory processes across multiple countries and currencies.</li><li data-end="887" data-start="817" data-section-id="cyajme">Oversee a global employee population of approximately 650 employees.</li><li data-section-id="1m26ni1" data-start="888" data-end="949">Manage and support two payroll team members based in India.</li><li data-end="1037" data-section-id="q7zsbe" data-start="950">Work closely with Finance, HR, local stakeholders, and third-party payroll providers.</li><li data-end="1118" data-start="1038" data-section-id="186yjak">Ensure payroll accuracy, compliance, controls, reporting, and reconciliations.</li><li data-section-id="1484hxi" data-start="1119" data-end="1214">Support payroll transition activities, knowledge transfer, and future system migration plans.</li><li data-end="1282" data-section-id="1cfxicn" data-start="1215">Drive process improvements and standardisation where appropriate.</li><li data-start="1283" data-section-id="dm4mn8" data-end="1396">Manage payroll deadlines across multiple regions, including European monthly and North American payroll cycles.</li><li data-section-id="1ebb8us" data-start="1397" data-end="1483">Act as the key payroll contact for stakeholders and provide expert payroll guidance.</li></ul>Requirements<ul data-start="1503" data-end="2177"><li data-end="1573" data-start="1503" data-section-id="1vy1t2s">Proven experience managing global, multi-country payroll operations.</li><li data-start="1574" data-section-id="lqhcrx" data-end="1628">Strong knowledge of EMEA and North American payroll. </li><li data-end="1695" data-start="1629" data-section-id="mioe8">North American and Canadian payroll experience highly desirable.</li><li data-end="1776" data-section-id="15ikeyd" data-start="1696">Experience managing multi-currency payrolls and third-party payroll providers.</li><li data-section-id="3l4g0y" data-start="1777" data-end="1861">Previous leadership experience, including managing remote or shared service teams.</li><li data-end="1941" data-section-id="caz9w4" data-start="1862">Strong understanding of payroll compliance, benefits, pensions, and controls.</li><li data-start="1942" data-section-id="gkuy6w" data-end="2027">Experience with Workday, Rippling, or similar payroll/HRIS systems is advantageous.</li><li data-end="2116" data-section-id="1ml8z4d" data-start="2028">Comfortable working in a hands-on capacity within a fast-paced transition environment.</li><li data-start="2117" data-section-id="1yicwg8" data-end="2177">Excellent stakeholder management and communication skills.</li></ul>Additional Information<ul data-end="2422" data-start="2207"><li data-end="2234" data-section-id="hlym2p" data-start="2207">Initial 6-month contract.</li><li data-section-id="1xghlk8" data-start="2235" data-end="2250">Fully remote.</li><li data-start="2251" data-section-id="6cwtex" data-end="2328">Flexible working hours with some overlap required for North American teams.</li><li data-start="2329" data-section-id="ypqy36" data-end="2357">Immediate start preferred.</li><li data-end="2422" data-start="2358" data-section-id="9fsu4l">£350-£400 per day umbrella.</li></ul>This is an excellent opportunity for an experienced Global Payroll Manager who thrives in change environments and can combine strategic oversight with hands-on delivery. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNTY1MjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-08T14:01:29Z

Financial Controller

Wantage, Oxfordshire
remote
Permanent
75000 - 85000 GBP / Yearly
Robert Half are working in partnership with a US listed business based in South Oxfordshire to recruit a Financial Controller within their shared service function. This is a senior role focusing on areas of Record to Report (R2R) across the EMEA region, an opportunity to partner with senior stakeholders whilst maintaining and improving controls, processes and systems.If you have worked within a large, complex environment and have an affinity to maintaining controls, reporting and efficient monthly/annual close then this is a great role to move into! There is a road to develop and transform the function into a value add, best in class operation, this would suit a candidate with ideas and a mindset geared towards process improvement and change.As Financial Controller, you will receive a base salary of in the region of £75,000 to £85,000 with excellent benefits including a 15% bonus! Please not this role is a site-based position. Key responsibilities include<ul style="text-align: justify;"><li>Accountable for the accuracy and delivery of management reporting, statutory accounts, balance sheet integrity and overall financial records of the EMEA region</li><li>Operate as the finance lead for your region, a conduit between the head office/group functions and regional leads within the business in their respective entities</li><li>Drive continuous improvement and optimisation within areas of ERP and reporting tools</li><li>Deliver multi-entity financial reporting under IFRS/US GAAP</li><li>Establish what good looks like in terms of performance/team management with clear KPI's, plan and deliverables - coach, develop and drive the function</li><li>Own month-end, quarter-end and year-end closes across the region</li><li>Build strong and valuable relationships with cross-functional stakeholders</li></ul> About your experience<ul><li style="text-align: justify;">Fully qualified (ACA/ACCA/CIMA)</li><li style="text-align: justify;">Experience within the group reporting/R2R function of a complex and international business</li><li style="text-align: justify;">Ability to maintain control and compliance whilst developing best in class processes</li><li style="text-align: justify;">Strong communication and business partnering capabilities, working with international senior stakeholders</li><li style="text-align: justify;">Excellent systems aptitude with mainstream ERP experience</li><li style="text-align: justify;">Desire to be seen as a leader, setting tone and example for the function</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y3JhaWcua2lsbWluc3Rlci43NzEzMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-16T09:40:30Z