<p><strong>Customer Service Administrator</strong><br /> <strong>Salary:</strong> £26,000-£28,000 per annum<br /> <strong>Location:</strong> Swindon - Office Based<br /> <strong>Job Type:</strong> Full-time, Permanent</p><p>Robert Half are working with a growing, technology-led organisation to recruit a Customer Service Representative. This is an excellent opportunity to join a dynamic and expanding business with a strong focus on delivering outstanding customer experiences.</p><p><strong>The Role</strong></p><p>As a Customer Service Administrator, you will play a key role in supporting customers across multiple communication channels. This position requires a proactive, highly organised individual who is comfortable managing several processes at once and prioritising effectively in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond promptly and professionally to customer enquiries via phone, email and other channels.</li><li>Provide accurate information regarding products and services.</li><li>Resolve customer issues and complaints efficiently, ensuring a positive outcome.</li><li>Process orders, returns and exchanges accurately.</li><li>Maintain and update customer records within internal systems.</li><li>Liaise with internal departments to ensure seamless service delivery.</li><li>Identify opportunities to improve processes and enhance the customer journey.</li><li>Work towards individual and team performance targets.</li></ul><p><strong>About You</strong></p><ul><li>Previous experience in a customer service role, ideally within a fast-paced environment.</li><li>An excellent communicator with strong verbal and written skills.</li><li>Proactive and solutions-focused, with strong problem-solving abilities.</li><li>Highly organised, with the ability to manage multiple tasks and prioritise effectively.</li><li>Tech savvy and confident using a range of systems.</li><li>Experience using an ERP system and Microsoft Outlook is desirable.</li><li>A strong team player with a positive, professional approach.</li></ul><p><strong>What's on Offer</strong></p><ul><li>Competitive salary of £26,000-£28,000 per annum.</li><li>Opportunities for professional development within a growing company.</li><li>Supportive and collaborative working environment.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjk0MTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p class="isSelectedEnd"><strong>Interim Transformational Finance Shared Services Manager </strong></p><p class="isSelectedEnd"><br /><strong>Contract:</strong> 6-9 Months<br /><strong>Day Rate:</strong> Up to £750 per day<br /><strong>IR35 Status:</strong> Outside IR35<br /><strong>Location:</strong> Fully Remote (UK) with limited UK and international travel at the start of the assignment</p><p class="isSelectedEnd">We are currently seeking an experienced <strong>Interim Transformational Finance Shared Services Manager</strong> to lead a key <strong>Billing and Cash Collection transformation programme</strong> within a high-growth <strong>SaaS organisation</strong>.</p><p class="isSelectedEnd">This role will focus on improving <strong>Order-to-Cash (O2C) processes</strong>, driving greater <strong>billing accuracy</strong>, and significantly enhancing <strong>cash collection performance</strong>. The successful candidate will undertake a rapid assessment of existing processes and implement improvements that strengthen the overall shared services finance operation.</p><p class="isSelectedEnd">This is a <strong>hands-on transformation role</strong> suited to a <strong>career interim</strong> with a strong track record of delivering operational improvements and measurable financial impact within complex and fast-paced environments.</p><h3>Key Responsibilities</h3><ul data-spread="false"><li><p class="isSelectedEnd">Lead the transformation of <strong>Billing and Cash Collection processes</strong> across the finance shared services function</p></li><li><p class="isSelectedEnd">Conduct a rapid <strong>diagnostic review of current Order-to-Cash processes</strong>, identifying inefficiencies and improvement opportunities</p></li><li><p class="isSelectedEnd">Implement improvements to <strong>billing accuracy, invoicing cycles, and collections performance</strong></p></li><li><p class="isSelectedEnd">Drive reductions in <strong>DSO (Days Sales Outstanding)</strong> and improve overall <strong>cash conversion</strong></p></li><li><p class="isSelectedEnd">Work closely with <strong>Finance, Sales, and Customer Success teams</strong> to ensure alignment between commercial activity and billing operations</p></li><li><p class="isSelectedEnd">Introduce <strong>best practice processes, controls, and reporting frameworks</strong> within the shared services environment</p></li><li><p class="isSelectedEnd">Deliver scalable improvements aligned to <strong>SaaS subscription and usage-based billing models</strong></p></li><li><p class="isSelectedEnd">Engage with senior stakeholders and provide clear reporting on progress and outcomes</p></li></ul><h3>Candidate Requirements</h3><ul data-spread="false"><li><p class="isSelectedEnd"><strong>Career Interim Transformation Specialist</strong> with a strong portfolio of successful assignments</p></li><li><p class="isSelectedEnd">Proven experience delivering <strong>Finance Shared Services transformation programmes</strong></p></li><li><p class="isSelectedEnd">Strong background in <strong>Billing, Invoicing and Cash Collection / Order-to-Cash transformation</strong></p></li><li><p class="isSelectedEnd">Demonstrated ability to deliver improvements in <strong>DSO, billing efficiency, and cash collection performance</strong></p></li><li><p class="isSelectedEnd"><strong>SaaS or subscription-based business experience is essential</strong></p></li><li><p class="isSelectedEnd">Experience operating within <strong>international or multi-entity environments</strong></p></li><li><p class="isSelectedEnd">Comfortable operating in both <strong>strategic and hands-on delivery roles</strong></p></li></ul><h3>Desirable Experience</h3><ul data-spread="false"><li><p class="isSelectedEnd">Exposure to <strong>Procure-to-Pay (P2P) / Source-to-Pay processes</strong></p></li><li><p class="isSelectedEnd">Experience implementing <strong>process automation or finance system improvements</strong></p></li><li><p class="isSelectedEnd">Background in <strong>global shared services or SSC operating models</strong></p></li></ul><h3>Additional Information</h3><ul data-spread="false"><li><p class="isSelectedEnd"><strong>Contract Duration:</strong> 6-9 months</p></li><li><p class="isSelectedEnd"><strong>Day Rate:</strong> £500 -£750 per day</p></li><li><p class="isSelectedEnd"><strong>IR35 Status:</strong> Outside IR35</p></li><li><p class="isSelectedEnd"><strong>Location:</strong> Fully remote with some UK and limited international travel at the beginning of the contract</p></li></ul><p>This opportunity would suit a <strong>high-calibre career interim</strong> who thrives in transformation environments and can deliver meaningful improvements within a defined contract period.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/THVrZS5FZGdlY29tYmUuNjQwNTUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p style="text-align: justify;">Robert Half are working in partnership with a US listed business based in South Oxfordshire to recruit a Financial Controller within their shared service function. This is a senior role focusing on areas of Record to Report (R2R) across the EMEA region, an opportunity to partner with senior stakeholders whilst maintaining and improving controls, processes and systems.</p><p style="text-align: justify;">If you have worked within a large, complex environment and have an affinity to maintaining controls, reporting and efficient monthly/annual close then this is a great role to move into! There is a road to develop and transform the function into a value add, best in class operation, this would suit a candidate with ideas and a mindset geared towards process improvement and change.</p><p style="text-align: justify;">As Financial Controller, you will receive a base salary of in the region of £75,000 to £85,000 with excellent benefits including a 15% bonus! Please not this role is a site-based position.</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><strong>Key responsibilities include</strong></p><ul style="text-align: justify;"><li>Accountable for the accuracy and delivery of management reporting, statutory accounts, balance sheet integrity and overall financial records of the EMEA region</li><li>Operate as the finance lead for your region, a conduit between the head office/group functions and regional leads within the business in their respective entities</li><li>Drive continuous improvement and optimisation within areas of ERP and reporting tools</li><li>Deliver multi-entity financial reporting under IFRS/US GAAP</li><li>Establish what good looks like in terms of performance/team management with clear KPI's, plan and deliverables - coach, develop and drive the function</li><li>Own month-end, quarter-end and year-end closes across the region</li><li>Build strong and valuable relationships with cross-functional stakeholders</li></ul><p style="text-align: justify;"> </p><p style="text-align: justify;"><strong>About your experience</strong></p><ul><li style="text-align: justify;">Fully qualified (ACA/ACCA/CIMA)</li><li style="text-align: justify;">Experience within the group reporting/R2R function of a complex and international business</li><li style="text-align: justify;">Ability to maintain control and compliance whilst developing best in class processes</li><li style="text-align: justify;">Strong communication and business partnering capabilities, working with international senior stakeholders</li><li style="text-align: justify;">Excellent systems aptitude with mainstream ERP experience</li><li style="text-align: justify;">Desire to be seen as a leader, setting tone and example for the function</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y3JhaWcua2lsbWluc3Rlci43NzEzMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p class="x_MsoNormal"><strong>Sales Administrator</strong></p><p class="x_MsoNormal">Theale | 9am - 5pm | Permanent</p><p class="x_MsoNormal">We're working with a well-established business looking to hire a <strong>Sales Administrator</strong> to join their team in Theale. This is a fantastic opportunity for someone who enjoys a mix of <strong>customer interaction, organisation, and operational support</strong> in a fast-paced environment.</p><br><p class="x_MsoNormal"><strong>The Role</strong></p><p class="x_MsoNormal">As a Sales Administrator, you'll play a key role in supporting the sales function and ensuring smooth day-to-day operations. You'll be responsible for managing orders, liaising with customers and suppliers, and keeping everything running efficiently behind the scenes.</p><br><p class="x_MsoNormal"><strong>Key Responsibilities</strong></p><ul type="disc"><li class="x_MsoNormal">Processing customer orders via email and phone</li><li class="x_MsoNormal">Responding to customer enquiries and providing updates</li><li class="x_MsoNormal">Tracking orders and resolving any delays or issues</li><li class="x_MsoNormal">Producing and checking invoices and credits</li><li class="x_MsoNormal">Coordinating transport and liaising with logistics providers</li><li class="x_MsoNormal">Working closely with warehouses and suppliers</li><li class="x_MsoNormal">Providing proof of delivery and documentation</li><li class="x_MsoNormal">Producing sales reports</li><li class="x_MsoNormal">General administrative support including calls and emails</li></ul> <br><p class="x_MsoNormal"><strong>What We're Looking For</strong></p><ul type="disc"><li class="x_MsoNormal">Experience in a <strong>sales administration or customer service role</strong></li><li class="x_MsoNormal">Strong organisational skills and attention to detail</li><li class="x_MsoNormal">Confident communication skills (written and verbal)</li><li class="x_MsoNormal">Ability to manage multiple tasks and prioritise effectively</li><li class="x_MsoNormal">Comfortable using Microsoft Office (Excel, Word, Outlook)</li><li class="x_MsoNormal">A proactive, team-oriented approach</li></ul><p class="x_MsoNormal"><strong>Desirable:</strong></p><ul type="disc"><li class="x_MsoNormal">Experience using an ERP system</li><li class="x_MsoNormal">Background in logistics, supply chain, or similar environments</li></ul><br><p class="x_MsoNormal"><strong>What's on Offer</strong></p><ul type="disc"><li class="x_MsoNormal">Stable, permanent opportunity</li><li class="x_MsoNormal">Friendly and supportive team environment</li><li class="x_MsoNormal">Opportunity to develop your skills and grow within the business</li></ul><br><p class="x_MsoNormal"><strong>Interested?</strong></p><p class="x_MsoNormal">Apply now or get in touch to learn more about this opportunity.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuOTY4NjMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
