<p>Robert Half are recruiting for an experienced IT Support Engineer to support a market leading manufacturing organisation on an initial 3‑month contract based in Marlow.</p><p><strong>Responsibilities:</strong></p><ul><li style="font-weight: 400;"><p>Provide hands‑on 1st and 2nd line technical support across a busy manufacturing site.</p></li><li style="font-weight: 400;"><p>Act as the primary on‑site escalation point for end‑user issues, ensuring quick diagnosis and resolution.</p></li><li style="font-weight: 400;"><p>Troubleshoot and support Windows 10/11, Microsoft 365, Teams, and core business applications.</p></li><li style="font-weight: 400;"><p>Set up, configure, and maintain laptops, desktops, mobile devices, printers, and on‑site hardware.</p></li><li style="font-weight: 400;"><p>Manage incidents through the ITSM system, ensuring accurate logging, prioritisation, and timely resolution.</p></li><li style="font-weight: 400;"><p>Support user onboarding and offboarding, including account creation, permissions, and access rights in Active Directory/M365.</p></li><li style="font-weight: 400;"><p>Deliver basic network troubleshooting, including connectivity checks, WiFi issues, DNS/DHCP awareness, and patching.</p></li><li style="font-weight: 400;"><p>Assist with local IT projects, hardware refreshes, and small‑scale site improvements.</p></li><li style="font-weight: 400;"><p>Collaborate closely with the wider IT function, escalating complex issues to senior engineers or third‑party providers where needed.</p></li><li style="font-weight: 400;"><p>Maintain strong communication with on‑site users, delivering a high standard of customer service.</p></li><li style="font-weight: 400;"><p>Ensure IT equipment across the manufacturing floor remains operational, safe, and compliant.</p></li></ul><p><strong>Experience:</strong></p><ul><li style="font-weight: 400;"><p>Proven background in IT Support, Service Desk, or Desktop Support with solid 1st/2nd line capability.</p></li><li style="font-weight: 400;"><p>Strong working knowledge of:</p></li><ul><li style="font-weight: 400;"><p>Windows 10/11</p></li><li style="font-weight: 400;"><p>Microsoft 365 / Office 365</p></li><li style="font-weight: 400;"><p>Active Directory (password resets, group management)</p></li><li style="font-weight: 400;"><p>Teams</p></li><li style="font-weight: 400;"><p>Basic networking (DNS, DHCP, connectivity)</p></li></ul><li style="font-weight: 400;"><p>Experience supporting users within manufacturing, industrial, or shop‑floor environments is advantageous.</p></li><li style="font-weight: 400;"><p>Confident troubleshooting hardware faults and supporting device builds, imaging, and replacements.</p></li><li style="font-weight: 400;"><p>Ability to multitask and manage ticket queues in a fast‑paced environment.</p></li><li style="font-weight: 400;"><p>Excellent communication skills with the ability to support non‑technical users.</p></li><li style="font-weight: 400;"><p>Strong customer‑focused approach and ability to work independently on‑site.</p></li></ul><p><strong>Contract</strong></p><ul><li style="font-weight: 400;"><p>Initial 3‑month contract (with potential extension)</p></li><li style="font-weight: 400;"><p>Inside IR35 via Umbrella</p></li><li style="font-weight: 400;"><p>4 days per week on‑site in Marlow</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMjAzOTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half has partnered with a global household brand who are currently going through an exciting digital transformation journey to recruit for a permanent IT Support Engineer, paying up to £32,000. This is mainly office based in Andover with 1 day working from home after probation. </p><p><strong>The Role</strong></p><ul><li>Provide 1st and 2nd line support </li><li>Support with M365 administration, Windows Server updates and maintenance </li><li>Mobile device management - InTune </li><li>End-user support for hardware and software across desktop technologies </li><li>IT asset management</li></ul><p><strong>About You</strong></p><ul><li>Previous experience in IT support (1st and 2nd line) </li><li>Strong knowledge of configuring and maintaining multi-system environments - M365, Windows Server, switches and firewalls</li><li>Proactive in process improvement of end-user services </li></ul><p><strong>On Offer</strong></p><ul><li>Up to £32,000</li><li>25 days annual leave + BH </li><li>Pension contribution </li><li>Life assurance</li><li>Health insurance </li><li>1 day WFH once probationary period is complete</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuNDQzNzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half has partnered with a scale up business in Portsmouth to recruit for an AWS Engineer to join a fast growing team. This is a permanent role paying up to £75,000 (DOE). This is predominantly a remote role but would require candidates who have a driving license and can get to the data centre as necessary.</p><p>You will be responsible for helping the business optimise their AWS environment through continuous improvement and automation, supporting the business to scale up their infrastructure services to align with business growth. </p><p>This is ideal for an experienced Cloud Engineer with AWS experience looking for autonomy to shape and build their own AWS environment. </p><p><strong>Key Responsibilities: </strong></p><ul><li>Deliver best practice within the AWS environment </li><li>Manage and maintain a hybrid environment of AWS, Azure and on-premise platforms </li><li>Design and implement security protocols</li><li>Lead on AWS related projects to optimise infrastructure </li><li>AWS systems administration</li></ul><p><strong>About You: </strong></p><ul><li>Proven experience in cloud engineering - AWS</li><li>Strong understanding in Docker container and networking principles </li><li>Good understanding of on-premise and hybrid environments</li><li>Previous experience in AWS cloud migration </li></ul><p>Paying up to £75,000 with a remote first culture. Please note the successful candidate needs to have a driving license and can drive to Portsmouth when needed. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuMjQ2NjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
