<p><strong>KEY ACCOUNT DIRECTOR - WORCESTER - PERMANENT - UP TO £100k </strong></p><p>Robert Half are partnering with a high-profile organisation to recruit a Key Account Director role, offering up to £100k.</p><p>This is a senior, client-facing leadership role where you will take full ownership of a key strategic account - driving commercial performance, service excellence, and long-term partnership growth.</p><p>You will act as the central point of leadership for the account, responsible for financial performance, stakeholder engagement, service delivery, and team leadership.</p><p><strong>Key Details: </strong></p><ul><li><strong>Job Title</strong>: Key Account Director</li><li><strong>Salary</strong>: £85k - £100k (DOE)</li><li><strong>Location</strong>: Worcester</li><li><strong>Working hours</strong>: Full-time - Monday - Friday</li><li><strong>Working pattern</strong>: Fully onsite - potential flexibility for 1 day remote</li></ul><p><strong>Responsibilities: </strong></p><ul><li>Own full P&L responsibility, ensuring profitability and growth.</li><li>Build a deep understanding of the client's business and shape tailored solutions.</li><li>Develop and deliver a strategic account plan focused on retention and expansion.</li><li>Act as a trusted advisor, building strong relationships at all levels.</li><li>Lead and develop cross-functional teams to deliver service excellence.</li><li>Drive performance through data, insights, and continuous improvement.</li><li>Manage senior stakeholders internally and externally.</li></ul><p><strong>Requirements: </strong></p><ul><li>PFI experience required.</li><li>Proven experience in key account management, sales, or consultancy.</li><li>Experience within Facilities Management or a service-led environment.</li><li>Strong commercial and financial acumen (P&L ownership essential).</li><li>Experience managing complex stakeholder environments.</li><li>Track record of leading and developing high-performing teams.</li><li>Confident communicator with strong influencing skills.</li><li>Data-driven, strategic thinker with a hands-on approach.</li><li>Advanced MS Office skills.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMzk0NjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">