<p>Robert Half are supporting a London based financial services organisation with their search for a <strong>2nd Line Support Engineer</strong> to join the team on a permanent basis. This role is ideal for someone with strong end user computing experience, excellent troubleshooting skills, and a solid understanding of modern endpoint security and device management.</p><p><strong>Role</strong></p><p>The 2nd Line Support Engineer will be responsible for the support, stability, and security of end user devices across Windows, iOS, and Android. You will manage incoming support requests via email, phone, and internal ticketing systems, ensuring timely escalation and resolution.</p><p>Key duties include:</p><ul><li>Providing 1st and 2nd line support across laptops, mobile devices, and M365 services.</li><li>Working closely with site‑based IT contacts, offering guidance, training, and ensuring consistent support standards.</li><li>Creating and maintaining support documentation to enhance the user experience.</li><li>Developing your technical skill set with clear progression opportunities into more advanced engineering responsibilities.</li><li>Supporting occasional out of hours work when required.</li><li>Assisting the wider Technology and Information teams with operational and project based tasks.</li><li>Carrying out additional duties as directed by the IT leadership team.</li></ul><p><strong>Profile</strong></p><p>The successful candidate will have a proven background supporting complex environments, managing endpoint and identity issues. You will be confident supporting users at all levels, including senior stakeholders, and capable of taking ownership of incidents through to resolution.</p><p>You should have strong experience with:</p><ul><li>Microsoft Intune (Endpoint Manager)</li><li>Windows 11</li><li>Microsoft Defender for Endpoint</li><li>Entra ID (Azure AD), Conditional Access & MFA</li><li>PowerShell scripting</li><li>Device compliance, security baselines, and vulnerability remediation</li><li>Networking fundamentals (DNS, DHCP, VPN, proxies)</li></ul><p>Experience with the following is advantageous:</p><ul><li>Meraki networking</li><li>Egnyte governance and collaboration tools</li><li>Azure infrastructure (VMs, storage, networking)</li></ul><p> </p><p> </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxleC5IaWxsLjc1NDIwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half Technology are assisting a market leading real estate organisation to recruit a IT Support Engineer on a 3 month contract basis</p><p><strong>Role</strong></p><ul><li>The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.</li><li>To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.</li><li>To develop support documentation where required to improve the user experience.</li><li>To develop their skillset in-house with a clear progression expectation to higher levels of expertise.</li><li>Provide on occasion out of hours support as required.</li><li>To assist the Group Technology and wider Information</li><li>Any other ad-hoc work requests as determined by the Group IT Manager.</li></ul><p><strong>Profile</strong></p><ul><li>The IT Support Engineer will have a proven track record of supporting complex disparate networks.</li><li>Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.</li><li>Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective</li></ul><p><strong>Ability to support:</strong></p><ul><ul><li>All Microsoft desktop OS (Win7+)</li><li>Microsoft Server 2008 and higher</li><li>Active Directory</li><li>Group Policies</li><li>DNS / DHCP</li><li>Microsoft O365</li><li>Citrix</li><li>WIFI technology</li><li>Remote Connectivity tools</li><li>Cloud based tools</li><li>Collaboration tools</li></ul></ul><p><strong>Company</strong></p><ul><li>Market leading real estate organisation </li><li>On-site required </li></ul><p><strong>Salary & Benefits</strong></p><p> company, depending on experience </p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjYxNDUxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half are recruiting for an experienced IT Support Engineer to support a market leading manufacturing organisation on an initial 3‑month contract based in Marlow.</p><p><strong>Responsibilities:</strong></p><ul><li style="font-weight: 400;"><p>Provide hands‑on 1st and 2nd line technical support across a busy manufacturing site.</p></li><li style="font-weight: 400;"><p>Act as the primary on‑site escalation point for end‑user issues, ensuring quick diagnosis and resolution.</p></li><li style="font-weight: 400;"><p>Troubleshoot and support Windows 10/11, Microsoft 365, Teams, and core business applications.</p></li><li style="font-weight: 400;"><p>Set up, configure, and maintain laptops, desktops, mobile devices, printers, and on‑site hardware.</p></li><li style="font-weight: 400;"><p>Manage incidents through the ITSM system, ensuring accurate logging, prioritisation, and timely resolution.</p></li><li style="font-weight: 400;"><p>Support user onboarding and offboarding, including account creation, permissions, and access rights in Active Directory/M365.</p></li><li style="font-weight: 400;"><p>Deliver basic network troubleshooting, including connectivity checks, WiFi issues, DNS/DHCP awareness, and patching.</p></li><li style="font-weight: 400;"><p>Assist with local IT projects, hardware refreshes, and small‑scale site improvements.</p></li><li style="font-weight: 400;"><p>Collaborate closely with the wider IT function, escalating complex issues to senior engineers or third‑party providers where needed.</p></li><li style="font-weight: 400;"><p>Maintain strong communication with on‑site users, delivering a high standard of customer service.</p></li><li style="font-weight: 400;"><p>Ensure IT equipment across the manufacturing floor remains operational, safe, and compliant.</p></li></ul><p><strong>Experience:</strong></p><ul><li style="font-weight: 400;"><p>Proven background in IT Support, Service Desk, or Desktop Support with solid 1st/2nd line capability.</p></li><li style="font-weight: 400;"><p>Strong working knowledge of:</p></li><ul><li style="font-weight: 400;"><p>Windows 10/11</p></li><li style="font-weight: 400;"><p>Microsoft 365 / Office 365</p></li><li style="font-weight: 400;"><p>Active Directory (password resets, group management)</p></li><li style="font-weight: 400;"><p>Teams</p></li><li style="font-weight: 400;"><p>Basic networking (DNS, DHCP, connectivity)</p></li></ul><li style="font-weight: 400;"><p>Experience supporting users within manufacturing, industrial, or shop‑floor environments is advantageous.</p></li><li style="font-weight: 400;"><p>Confident troubleshooting hardware faults and supporting device builds, imaging, and replacements.</p></li><li style="font-weight: 400;"><p>Ability to multitask and manage ticket queues in a fast‑paced environment.</p></li><li style="font-weight: 400;"><p>Excellent communication skills with the ability to support non‑technical users.</p></li><li style="font-weight: 400;"><p>Strong customer‑focused approach and ability to work independently on‑site.</p></li></ul><p><strong>Contract</strong></p><ul><li style="font-weight: 400;"><p>Initial 3‑month contract (with potential extension)</p></li><li style="font-weight: 400;"><p>Inside IR35 via Umbrella</p></li><li style="font-weight: 400;"><p>4 days per week on‑site in Marlow</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMjAzOTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>EUC Engineer - London (Hybrid) - £40,000 to £45,000</strong></p><p>Robert Half are working with a IT consultancy and managed services client on the recruitment of a talented EUC Engineer.</p><p>This is a hybrid role (4 days onsite, 1 day remote)</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer Apple (macOS) and Windows endpoint management platforms (Jamf Pro, Microsoft Intune)</li><li>Build and deploy device policies, configuration profiles, compliance rules, and security baselines</li><li>Manage device enrolment workflows (Apple Business Manager, Windows Autopilot) and oversee OS/device refreshes</li><li>Package and deploy applications for macOS and Windows environments</li><li>Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and Entra ID (Azure AD), manage users, groups, access policies, MFA, and conditional access</li><li>Implement endpoint security solutions including encryption, patch management, hardening, and compliance controls</li><li>Troubleshoot complex 2nd/3rd line issues, network connectivity (Wi-Fi, VPN, DNS, DHCP), and support core infrastructure where needed</li></ul><p><strong>What You'll Need:</strong></p><ul><li>2+ years in a 2nd line/3rd line/EUC engineer position, hands-on with Apple and Windows environments</li><li>Experience with Jamf Pro or Microsoft Intune (endpoint management), and Microsoft 365 administration</li><li>Solid background in a client-facing role, ideally in a managed service provider or multi-client setting</li><li>Proven ability with structured ticketing systems and enterprise environments</li><li>Strong troubleshooting skills across macOS, Windows 10/11, networking fundamentals, and endpoint security</li><li>Scripting ability in Bash or Python (PowerShell advantageous)</li></ul><p><strong>Desirable:</strong></p><ul><li>Experience with: Jamf Connect/Protect, Apple Business Manager, Windows Autopilot, Microsoft Defender for Endpoint, SCCM, Google Workspace, Mobile Device Management</li><li>Certifications such as Jamf Certified, Microsoft MD-102/MS-900, Apple Certified Support Professional, CompTIA, or ITIL Foundation</li></ul><p><strong>EUC Engineer - London (Hybrid) - £40,000 to £45,000</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjkzMzQ5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Regional IT Business Applications Manager - Real Estate Investments</strong></p><p><strong>Central London (Hybrid 2/3 days a week in the office)</strong></p><p><strong>£80,000 - £90,000 + Competitive Annual Bonus & Benefits</strong></p><p>A leading global real estate investment, development and operating company with c.$98.5bn assets under management is seeking a <strong>Regional IT Business Applications Manager</strong> to lead application portfolio oversight and IT service delivery across its UK Residential Property operations.</p><p>Headquartered in Vancouver, Canada, the organisation invests and operates globally across equity and debt markets, both public and private, and is committed to delivering strong investment returns while creating sustainable environments that add long-term value to communities.</p><p><strong>The Role</strong></p><p>The Regional IT Applications Manager will act as the senior technology partner to the UK Residential business, bridging technology and operational needs. The role combines strategic oversight with hands-on leadership, ensuring application services are secure, reliable and aligned with global enterprise standards.</p><p>This position plays a critical role in aligning regional initiatives with global IT strategy, driving operational excellence, governance and compliance across the UK portfolio.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee day-to-day regional application operations, ensuring service reliability and alignment with enterprise standards</li><li>Monitor system uptime, performance and SLA adherence</li><li>Lead regional incident response and escalation management, collaborating with global IT teams where required</li><li>Partner with business leaders, system owners and end users to gather requirements, conduct feasibility assessments and develop value-driven business cases</li><li>Implement global enterprise systems and technology standards across UK operations</li><li>Drive a culture of customer service, accountability and continuous improvement</li><li>Ensure corporate controls and compliance measures are implemented across all UK sites</li><li>Work closely with Information Security teams to assess risks and implement mitigation strategies</li><li>Lead or support regional technology rollouts, upgrades and process improvements</li><li>Manage relationships with vendors, service providers and contractors, ensuring performance and contractual compliance</li><li>Contribute to IT budgeting, forecasting and cost optimisation initiatives</li><li>Report application metrics, risks and opportunities to senior leadership</li><li>Act as the on-site IT Business Partner to the UK Leadership Team</li></ul><p><strong>Candidate Profile</strong></p><p><strong>Experience & Education</strong></p><ul><li>Minimum 8 years' progressive IT experience, including at least 2 years in a leadership or regional management capacity</li><li>Proven track record in application service delivery, portfolio management and team leadership</li></ul><p><strong>Technical Expertise</strong></p><ul><li>Strong knowledge/ background in enterprise applications, cloud technologies and integrations for example Microsoft 365, ERP platforms, CRM, Salesforce</li><li>Familiarity with ITIL processes and service management frameworks</li><li>Experience leading technology projects and managing third-party vendors</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Strong leadership, communication and stakeholder engagement skills</li><li>Commercially aware and solutions-oriented</li><li>Proactive, with the ability to identify risks and deliver scalable outcomes</li><li>Comfortable operating in a matrixed, global environment</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4yNTQxMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half Technology are assisting a market leading financial services organisation to recruit an Interim CTO on a 6-12 month contract basis.</p><p><strong>Role</strong></p><p data-end="135" style="display: inline !important;" data-start="97"><strong data-end="133" data-start="97">Technology, Data & IT Operations</strong></p><ul><li>The Interim CTO will be accountable for the performance, security and reliability of all technology, data and IT services.</li><li>Owns operational risk, resilience, incident management and disaster recovery, ensuring robust and continuously improving controls.</li><li>Oversees infrastructure, cloud and third-party services to ensure resilience, recoverability and cost efficiency.</li><li>Acts as senior lead during major technology incidents.</li></ul><p data-end="592" data-start="552"><strong data-end="590" data-start="552">Technology Strategy & Architecture</strong></p><ul><li>Translates business strategy into a clear, prioritised technology roadmap with senior stakeholders.</li><li>Owns execution of technology change, ensuring delivery is controlled and aligned to capacity and risk.</li><li>Guides architecture and platform decisions, balancing innovation with operational stability.</li></ul><p data-end="918" data-start="902"><strong data-start="902" data-end="916">Leadership</strong></p><ul><li>The Interim CTO leads Development, Data and IT Operations as a single, aligned function.</li><li>Builds capability, sets clear accountability and develops future leaders.</li><li>Ensures strong collaboration across key business areas.</li></ul><p data-end="1166" data-start="1135"><strong data-end="1164" data-start="1135">Delivery & Prioritisation</strong></p><ul><li>Partners with senior leadership to balance resilience, capacity and strategic delivery.</li><li>Supports clear prioritisation, trade-offs and transparent reporting of progress and risks.</li></ul><p data-end="1389" data-start="1355"><strong data-start="1355" data-end="1387">Operational Resilience (BAU)</strong></p><ul><li>Ensures stable, reliable "business-as-usual" services with strong governance and monitoring.</li><li>Balances change and operational demand while reducing technical debt and improving standards.</li></ul><p><strong>Profile</strong></p><ul><li>The Interim CTO will have technical Mastery - sufficient knowledge and experience in the key areas of technology, data and IT operations to credibly lead the team and the firm forward.</li><li>Leadership & Collaboration - leads through influence, clarity and trust; works effectively across senior peers.</li><li>Delivery & Execution - gets things done in complex environments; balances pace with quality and resilience.</li><li>Communication & Stakeholder Management - explains, listens, aligns and builds shared understanding.</li><li>Operational & Risk Awareness - understands the realities of regulated operations and operational resilience.</li><li>Adaptability & Continuous Improvement - responds constructively to change; encourages learning and evolution.</li><li>Client & Service Orientation - keeps client outcomes and adviser experience at the heart of technology decisions.</li></ul><p><strong>Company</strong></p><ul><li>Market leading financial services organisation </li><li>global organisation with offices in London </li><li>On-site required </li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjc0MDM0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
